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Hotel Mercure Luxembourg Kikuoka Golf and Spa 4 stars

Customer review rating 4.6/5 3,484 reviews
Hotel Mercure Luxembourg Kikuoka Golf and Spa
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Hotel extras

  • Well-being area with heated pool, hot tub, hammam, saunas and massages in private cabins.

  • Free WIFI and free parking

  • Located in an exceptional natural surrounding

  • Modular spaces for the success of your events

  • 10 minutes from the airport

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Manual temperature control
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Laundry
  • Currency exchange
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Leisure and activities
  • Fitness centre
  • Well-being
  • Golf
  • Bicycles rental
Business services
  • 5 meeting room(s)
  • Self service business centre
  • Copy/print service available

Hotel location

Hotel Mercure Luxembourg Kikuoka Golf and Spa

Scheierhaff
5412
canach
luxembourg

Tel: +352263541

Fax: (+352)26354444

Contact email

Check-in from 14h00

Check out up to 12h00

  • By plane

    LUXEMBOURG FINDEL At 15km / 9.32 miles

  • By plane

    NANCY METZ LORRAINE AIRPORT At 80km / 49.71 miles

  • By plane

    ZAVENTEM AIRPORT At 220km / 136.71 miles

  • By car

    EXIT N11 NIEDERANVEN At 7km / 4.35 miles

  • By car

    EXIT N7 SANDWEILER At 7km / 4.35 miles

  • By train

    LUXEMBOURG RAILWAY STATION At 19km / 11.81 miles

  • By train

    OETRANGE/SANDWEILER At 2km / 1.24 miles

GPS :49.593783, 6.312542

Our accommodations

The hotel offers 59 spacious and comfortable rooms, 14 duplex rooms, 2 suites and 1 apartment. All rooms are fully equipped and offer views of the golf course or the surrounding nature. Modern bathroom with walk-in shower or bathtub.

Standard Room with 1 double bed

  • Max. number of persons: 3
  • Area: From 28m²
  • Views: Golf view, Forest view *

* Subject to availability

  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Nespresso machine
  • Bathroom products(...)

Standard Room with 2 single beds

  • Max. number of persons: 3
  • Area: From 28m²
  • Views: Forest view, Golf view *

* Subject to availability

  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Nespresso machine
  • Bathroom products(...)

Superior Room with 1 double bed and sofa

  • Max. number of persons: 4
  • Area: From 60m²
  • Views: Golf view *
  • Most of the accommodation: DUPLEX *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk
  • Nespresso machine(...)

Superior Suite with 1 double bed and sofa

  • Max. number of persons: 4
  • Area: From 70m²
  • Views: Golf view *

* Subject to availability

  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Nespresso machine
  • Bathroom products(...)

Our restaurants and bars

UM SCHEIERHAFF

Type of cuisine: International

The restaurant welcomes you in a bright room and full of character, to enjoy seasonal cuisine with homemade products. During nice and fair weather conditions, the south-facing terrace will surprise you.

Lunch

12:00 - 14:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BAR "EAGLE"

Photo non contractuelle / Strictly non binding

In a "club house" atmosphere, treat yourself to a break at the Eagle bar, ideal for a business meeting, an aperitif with friends or a family moment. For small appetites, our "Green Best Sellers" menu will delight young and old.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 5

  • Maximum size: 286 m²

  • Maximum capacity: 200 people

  • Maximum banquet capacity: 200 people

Find out more

Our guest reviews for
Hotel Mercure Luxembourg Kikuoka Golf and Spa

100% genuine reviews from our guests

Find out more

ALL Rating 4.6/5

3,484 reviews

tripadvisor

TripAdvisor Rating 4.5/5

982 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Beautifull location, friendly/correct personnel, good breakfast.

Customer review rating 4.6/5

Frans S. Business - 11/02/2020 Confirmed reviews ALL

Always a pleasant stay.

Dear Mr. S., We very much appreciate your comments regarding your stay at the Hotel Mercure Luxembourg Kikuoka Golf & Spa. It is great to hear that you had an enjoyable stay with us and i will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We hope to have your visit very soon in Mercure Luxembourg Kikuoka Golf & Spa. Sincerely, Ricardo Duarte Front Office Manager

Bad experience

Customer review rating 4.6/5

Frede Business - 08/02/2020 Confirmed reviews ALL

Man at front desk whenI arrived not nice at all. I'm Gold and he should have known it because I booked with the App. I had to ask for the free drink but he gave to my colleagues that were Silver. He upgraded one of our Silver colleagues, but not me or my Gold colleague. Is it because we are women ?? Last time in that hotel for me !

Bonjour Mme A., Je reviens vers vous ce jour suite à vos commentaires via notre enquête et sur le site Tripadvisor. Suite à notre erreur de ne pas vous avoir reconnu en tant que membre Gold, j'ai fait une recherche dans notre système. Je me suis aperçu qu'il y avait un second profil qui s'était créé à l'enregistrement de votre réservation. De ce fait, votre numéro membre n’apparaissait pas sur le profil que nous utilisions la semaine passée. Ceci n'étant en rien une excuse et nous aurions pu être plus attentif lorsque nous avons contrôlé notre liste d'arrivée. Du fait de ce double profil, vous n'aviez pas reçu de points pour votre séjour. Je viens donc de procéder à l'enregistrement de vos points sur la plateforme Leclub-All. Je suis sincèrement désolé pour les désagréments que nous vous avons causé et j'espère que vous nous donnerez l'occasion de vous servir au mieux dans le futur. Je vous invite à me contacter directement lors d'une prochaine réservation afin que nous puissions vous accorder la reconnaissance qui vous ai due. Mon adresse email est : h2… Je vous pris d'agréer Mme A. l'expression de mes plus sincères salutations. Bien à vous, Manuel GUICHENUY Ass. Front Office Manager

Getaway within your reach

Customer review rating 4.6/5

Ivan K. Couples - 05/02/2020 Confirmed reviews ALL

I booked this hotel wanting to decconect from everyday life without organising a huge faraway trip. And this hotel helps you do just that - nicely isolated from the noise of a city, but still easily accessible. And of course the highlight, for me, was the spa. Well kept, modern and clean - perfect for relaxation. Can see me coming here again.

Dear Ivan, Thanks a lot for sharing such a good feedback regarding your stay at Kikuoka. We would be glad to welcome you again in the future so you will have the possibility to test our new massage service. Please feel free to contact me if you may have any request. Best regards Manuel Ass. Front Office Manager

Yes

Customer review rating 4.6/5

Valerie B. Business - 04/02/2020 Confirmed reviews ALL

Generally Good. Would be nice to have a gym/Jacuzzi etc. i know the space is small so that could be a problem. Aldo facilities for dining ie breakfast lunch or dinner. Finally when the building work is done it will be wonderful. Perhaps a bar if there is space because there is nothing in the area.

Not bad

Customer review rating 4.6/5

A. A. Couples - 28/01/2020 Confirmed reviews ALL

It was an okay stay. Very good front desk. Hotel in renovation.. The room was nice.. Toilet smelled like pee every day... Spa was nice apart kids shouting everywhere and jumping in the pool... Other people staying within the hotel were also not respecting the rest of the people.. Shouting from 7:30 in the morning on a Saturday and Sunday. No respect.. But the breakfast is not worth it's price that's for sure.. I will definitely not recommend the hotel to people that are willing to have a smooth and relaxing weekend... Easy check in check out

Dear A. A., Thank you for taking the time to tell us about your experience at the Hotel Mercure Luxembourg Kikuoka Golf & Spa. I am sorry that your experience did not meet your expectations and please allow me to express my sincerest apologies. For the next stay with us please send me an email, and i prepare your stay personally. Ricardo Duarte Email: h2… We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ricardo Duarte Front Office Manager

Nice people at reception, clean rooms, great spa and fitness

Customer review rating 4.6/5

Anonymous Business - 25/01/2020 Confirmed reviews ALL

Very positive

Madame C., Nous sommes très honorer d'apprendre que votre séjour chez nous était si agréable et que vous aviez bien profite de notre hôtel en général. Pour votre prochain séjour, nous avons plusieurs choses qui vont changer en 2020. Comme vous l'aviez vu, nous avons les travaux de rénovation des espaces restauration qui ont commencé et devraient se terminer début mai. Début février, un nouveau chef de cuisine va nous rejoindre. Une nouvelle expérience culinaire est donc à prévoir. Enfin, notre service massage va redémarrer entre février et mars. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Madame C., en l’expression de nos meilleurs sentiments. Sincères salutations, Ricardo Duarte Front Office Manager

Great stay at a perfect location

Customer review rating 4.6/5

Han T. Business - 16/01/2020 Confirmed reviews ALL

The Mercure hotel is located at a very nice place, right next to a golf course, which gives it a 'holiday' kind of hotel to stay. The staff is very helpful and friendly, the restaurant provides delicious dinner and breakfast and the rooms are spacious and comfortable with perfect beds to make anybody sleep like an angel.

Dear Johannes T., We very much appreciate your comments regarding your stay at the Hotel Mercure Luxembourg Kikuoka Golf & Spa. It is great to hear that you had an enjoyable stay with us and i will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We hope to have your visit very soon in Mercure Luxembourg Kikuoka Golf & Spa. Sincerely, Ricardo Duarte Front Office Manager
Customer review rating 4.6/5

Anonymous Families - 08/01/2020 Confirmed reviews ALL

Nice duplex family room, friendly staff, good breakfast and pleasant wellness/pool area. Too bad that there was no welcome gift for being a Diamond ALL member.

Dear Guido S., Thank you for taking the time to tell us about your experience at the Hotel Mercure Luxembourg Kikuoka Golf & Spa. I am sorry that your experience did not meet your expectations and please allow me to express my sincerest apologies for the no welcome gift for a Diamond ALL member. For the next stay with us please send me an email, and i prepare your stay personally. Ricardo Duarte Email: h2… We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ricardo Duarte Front Office Manager

Great service, luxurious place to stay after a long day in the office

Customer review rating 4.6/5

Tiên Business - 21/12/2019 Confirmed reviews ALL

Hotel Mercure Luxembourg Kikuoka Golf and Spa is a wonderful place to stay in. It has the whole package I need after a long day working in the office. Friendly staff, a fitness center and spa to relax, spacious luxurious room with no noice from other guest. I have not made use of the golf facilities yet, but I’ll try in 2020. The breakfast in the morning is wonderful as well as the friendly staff. The only thing that could be improved is the food for dinner. The variety of the menu is good but the quality of the food is not so good. If the quality could change, this hotel really deserve a 10+ Your question: How did you booked this hotel Answer: I was introduced to this hotel by Luc DEGRAVE when I contacted some Accor hotels near Kirckberg to stay.

Dear Tien H., We very much appreciate your comments regarding your stay at the Hotel Mercure Luxembourg Kikuoka Golf & Spa. It is great to hear that you had an enjoyable stay with us and i will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We hope to have your visit very soon in Mercure Luxembourg Kikuoka Golf & Spa. Sincerely, Ricardo Duarte Front Office Manager

Great experience

Customer review rating 4.6/5

Ruben Couples - 16/12/2019 Confirmed reviews ALL

We had a great weekend. Especially enjoyed the gym and spa in the hotel. But most compliments go to the reception stuff. They really made us feel welcome and gave a lot of suggestions to even make our stay in Luxembourg better.

Dear Ruben L., We very much appreciate your comments regarding your stay at the Hotel Mercure Luxembourg Kikuoka Golf & Spa. It is great to hear that you had an enjoyable stay with us and i will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We hope to have your visit very soon in Mercure Luxembourg Kikuoka Golf & Spa. Sincerely, Ricardo Duarte Front Office Manager

AMAZING HOTEL WITH AN INCREDIBLE STAFF

Customer review rating 4.6/5

Fred Families - 10/12/2019 Confirmed reviews ALL

Our experience was so wonderful that we are coming back in December!

Dear Fred H., We very much appreciate your comments regarding your stay at the Hotel Mercure Luxembourg Kikuoka Golf & Spa. It is great to hear that you had an enjoyable stay with us and i will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We hope to have your visit very soon in Mercure Luxembourg Kikuoka Golf & Spa. Sincerely, Ricardo Duarte Front Office Manager

satisfied

Customer review rating 4.6/5

Etienne V. I. Business - 02/12/2019 Confirmed reviews ALL

friendly reception by name good housekeeping good breakfast and service service in restaurant for dinner can be improved , too few staff at dinner time

Dear Etienne Van i., We very much appreciate your comments regarding your stay at the Hotel Mercure Luxembourg Kikuoka Golf & Spa. It is great to hear that you had an enjoyable stay with us and i will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We hope to have your visit very soon in Mercure Luxembourg Kikuoka Golf & Spa. Sincerely, Ricardo Duarte Front Office Manager

A nice stay in this hotel

Customer review rating 4.6/5

Fanny Friends - 27/11/2019 Confirmed reviews ALL

We ahd a really great time in the hotel. The food (diner and breakfast) was really good. The spa as usual is nice. However, a bit disappointed because there is no massage anymore and we really liked it.

Dear Fanny B., We very much appreciate your comments regarding your stay at the Hotel Mercure Luxembourg Kikuoka Golf & Spa. It is great to hear that you had an enjoyable stay with us and i will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Please be advised that for massages we wiil have more informations next year. We hope to have your visit very soon in Mercure Luxembourg Kikuoka Golf & Spa. Sincerely, Ricardo Duarte Front Office Manager

Amazing

Customer review rating 4.6/5

Chris Families - 13/11/2019 Confirmed reviews ALL

We had an amazing stay with our kids. Everything was wonderful : the room, the swimming-pool, the restaurant and the breakfast. We highly recommend!

Dear Christelle P., We very much appreciate your comments regarding your stay at the Hotel Mercure Luxembourg Kikuoka Golf & Spa. It is great to hear that you had an enjoyable stay with us and i will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We hope to have your visit very soon in Mercure Luxembourg Kikuoka Golf & Spa. Sincerely, Ricardo Duarte Front Office Manager

Top

Customer review rating 4.6/5

Peter Couples - 10/11/2019 Confirmed reviews ALL

Hotel-Golf-Spa what else do you need for a perfect week-end

Dear Peter O., We very much appreciate your comments regarding your stay at the Hotel Mercure Luxembourg Kikuoka Golf & Spa. It is great to hear that you had an enjoyable stay with us and i will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We hope to have your visit very soon in Mercure Luxembourg Kikuoka Golf & Spa. Sincerely, Ricardo Duarte Front Office Manager

very good

Customer review rating 4.6/5

Sergei Business - 10/11/2019 Confirmed reviews ALL

it was very good, very quite place, great breakfast

Dear Sergey I., We very much appreciate your comments regarding your stay at the Hotel Mercure Luxembourg Kikuoka Golf & Spa. It is great to hear that you had an enjoyable stay with us and i will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We hope to have your visit very soon in Mercure Luxembourg Kikuoka Golf & Spa. Sincerely, Ricardo Duarte Front Office Manager

Great experience

Customer review rating 4.6/5

H.o Friends - 05/11/2019 Confirmed reviews ALL

I always have been a big fan of the hotel . The quite location and tranquil surroundings make a great place to stay ! The rooms are in great shape very and beautifully appointed.

Dear Hilmar O., We very much appreciate your comments regarding your stay at the Hotel Mercure Luxembourg Kikuoka Golf & Spa. It is great to hear that you had an enjoyable stay with us and i will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We hope to have your visit very soon in Mercure Luxembourg Kikuoka Golf & Spa. Sincerely, Ricardo Duarte Front Office Manager

OK, but a bit scruffy

Customer review rating 4.6/5

Dave Business - 22/10/2019 Confirmed reviews ALL

The hotel was OK and the room was very spacious. The bar was a bit scruffy and had a lot of flies, and because the air conditioning was so loud I had my window open and got loads of insect bites. I had expected in October that I would be safe from mosquitoes!

Dear David M., Thank you for taking the time to tell us about your experience at the Hotel Mercure Luxembourg Kikuoka Golf & Spa. I am sorry that your experience did not meet your expectations and please allow me to express my sincerest apologies. For the next stay with us please send me an email, and i prepare your stay personally. Ricardo Duarte Email: h2… We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ricardo Duarte Front Office Manager

Great staff and comfortable hotel providing a lovely stay.

Customer review rating 4.6/5

Martin Business - 21/10/2019 Confirmed reviews ALL

I have stayed at the Mercure Kikuoka on numerous occasions this year. Every stay has been extremely comfortable. Every staff member is friendly, attentive and professional. The rooms are clean, spacious, quiet, and very comfortable. The breakfast and dinner is excellent.

Dear Martin M., We very much appreciate your comments regarding your stay at the Hotel Mercure Luxembourg Kikuoka Golf & Spa. It is great to hear that you had an enjoyable stay with us and i will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We hope to have your visit very soon in Mercure Luxembourg Kikuoka Golf & Spa. Sincerely, Ricardo Duarte Front Office Manager

Good hotel for quiet business stay

Customer review rating 4.6/5

Sander Business - 17/10/2019 Confirmed reviews ALL

When in Luxembourg I regularly use this hotel for my stay. The nice location, remote, but not to far from the work location and nice rooms are great. Also the breakfast is nice with a good spread of meat and cheeses. I love the freshly squeezed orange juice, with is a good start of any day.

Dear Sander P., We very much appreciate your comments regarding your stay at the Hotel Mercure Luxembourg Kikuoka Golf & Spa. It is great to hear that you had an enjoyable stay with us and i will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We hope to have your visit very soon in Mercure Luxembourg Kikuoka Golf & Spa. Sincerely, Ricardo Duarte Front Office Manager
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