Mercure Luxembourg Kikuoka Golf and Spa 4 stars

Customer review rating (ALL Rating) 4.7/5 1,107 reviews

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Mercure Luxembourg Kikuoka Golf and Spa - Image 1
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Mercure Luxembourg Kikuoka Golf and Spa - Image 3
Mercure Luxembourg Kikuoka Golf and Spa - Image 4
100 Scheierhaff, 5412 CANACH, Luxembourg

Description

Hotel extras

  • Well-being area with heated pool, saunas and jacuzzi.

  • Free parking and charging stations for electric cars

  • Located in an exceptional natural surrounding, 10 minutes from the airport

  • Modular spaces for the success of your events

  • European Ecolabel certified

Our accommodation(s)

Hotel location

Mercure Luxembourg Kikuoka Golf and Spa

100 Scheierhaff
5412 CANACH
Luxembourg

GPS:49.593783, 6.312542

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

UM SCHEIERHAFF BISTRO AND VIEW

The bistro Um Scheierhaff welcomes you in a green environment to discover a locally inspired cuisine. The chef has selected for you the best of our regional products to guarantee you freshness and quality through a seasonal menu.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  1,107 reviews

TripAdvisor Rating  4.5/5  1,107 reviews

Certificate of excellence 2023

Customer review rating 5.0/5

Michel Couples - Confirmed reviews ALL

Everything was perfect. We got married there a year ago, which was also a perfect night. When we arrived yesterday, we were surprised by a room upgrade and flowers and decorations on our bed. As usual, the food was delicious. The staff are the friendliest people there are! I could go on and on. They made our first anniversary perfect, just as they did our wedding a year ago. Thank you once more

Dear Michel, Thank you so much for your feedback following your recent stay at Mercure Luxembourg Kikuoka Golf & Spa. We are honoured to have been able to help make your first wedding anniversary as special as your wedding night a year ago. We are delighted that the room upgrade, flowers and decorations were to your liking and added a special touch to your celebration. Your satisfaction with the quality of our cuisine and the friendliness of our staff gives us great pleasure. Your loyalty and praise are a huge source of motivation for us all. We hope to see you soon for another relaxing moment!

Excellent stay

Customer review rating 4.5/5

Jerney Families - Confirmed reviews ALL

A Lovely hotel with beautiful rooms, nice breakfast and dinner restaurant and swimmingpool. The view is very nice too and the hotel has very gentle staff.

Dear Jerney Thank you for taking the time to comment on your stay at Mercure Luxembourg Kikuoka Golf & Spa. We are pleased to hear that you enjoyed your experience, and in particular our rooms, breakfast and restaurant. We take note of your comments regarding the breakfast area and will pass them on to the relevant team. We hope to see you soon for another relaxing moment!

Excellent location

Customer review rating 4.0/5

Anonymous Couples - Confirmed reviews ALL

Efficient check-in but without asking your receptionist asked for a debit guarantee of €500 of my credit after I had prepaid the room. I declined as I would prefer paying for F&B after every meal also to be able to pay tips a thank you for good service at your restaurant

Dear Kristian, We very much appreciate your comments regarding your stay at the Mercure Luxembourg Kikuoka Golf and Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. We apologise for the misunderstanding during your check-in. At each check-in, we ask all guests if they would like to leave a guarantee on the room, so that they do not have to pay for every visit to the restaurant or bar, sorry for that. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Customer review rating 2.0/5

Anonymous Business - Confirmed reviews ALL

not really good

Dear Manou, Thank you for taking the time to tell us about your experience at the Mercure Luxembourg Kikuoka Golf and Spa. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We are sorry that our services did not meet your expectations. We will check with the teams concerned to improve our services. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the future. Best regards,

Well located.

Customer review rating 5.0/5

Klara T. Families - Confirmed reviews ALL

We had a lovely weekend.

Dear Klara, We very much appreciate your comments regarding your stay at the Mercure Luxembourg Kikuoka Golf and Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. We are pleased to know that you appreciated your experience and our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best regards,

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Other web-users rate our hotel

  • 293 reviews 9.3/10 Location
  • 489 reviews 8.6/10 Room
  • 528 reviews 9.1/10 Service
  • 7 reviews 10/10 WiFi
  • 327 reviews 8.3/10 Comfort
  • 261 reviews 8.3/10 Breakfast
  • 257 reviews 9.2/10 Wellness Area
  • 172 reviews 9/10 Cleanliness

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.