Mercure Luxembourg Kikuoka Golf and Spa 4 stars

Customer review rating (ALL Rating) 4.7/5 835 reviews

Mercure Luxembourg Kikuoka Golf and Spa - Image 1
Mercure Luxembourg Kikuoka Golf and Spa - Image 2
Mercure Luxembourg Kikuoka Golf and Spa - Image 3
Mercure Luxembourg Kikuoka Golf and Spa - Image 4

Description

Hotel extras

  • Well-being area with heated pool, saunas and jacuzzi.

  • Charging stations for electric cars and free parking

  • Located in an exceptional natural surrounding, 10 minutes from the airport

  • Modular spaces for the success of your events

  • European Ecolabel certified

Our accommodation(s)

Book this hotel
Room 1

The comfort room combines the elegance of a cozy interior and a breathtaking view of the golf course or the surrounding nature. It will guarantee you a pleasant stay. With a surface area of 28 to 32 sqm, it can accommodate up to 2 adults and 1 child.

  • Views:

    Forest view or Golf view

Max. number of persons
3
Area
From 30 / 322 sq ft

Bedding

Double bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator
  • Free in Room Mineral Water
  • Expresso machine

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Flexible showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Towel rack

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • RJ 11 Outlet
  • RJ 45 Outlet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone
  • Voice mail

Tv Facilities

  • Satellite/cable colour TV
  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Safe deposit box in room
  • Smoke alarm in room

Comfort Features

  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Opening windows
  • Slippers
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Breakfast in bed
  • Operator wake up call
  • Welcome tray

Temperature Air Control

  • Air Conditioning
  • Individual heating and air conditioning adjustment
  • Pulse Air

Working Area

  • Business Desk
  • 3 pers. max
  • 30 / 322 sq ft
  • Bedding 1 x Double bed(s)
  • Views: Forest view or Golf view

Enjoy a relaxing stay with a wonderful golf view in our Privilege room. Decorated with natural colors and including full soft drinks minibar, this room will be perfect for your getaway.

  • Views:

    Golf view

Max. number of persons
2
Area
From 30 / 322 sq ft

Bedding

Double bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Kettle
  • Mini Bar
  • Mini bar with free soft drinks
  • Mini-refrigerator
  • Nespresso machine
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Flexible showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Towel rack

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • RJ 11 Outlet
  • RJ 45 Outlet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone
  • Voice mail

Tv Facilities

  • Satellite/cable colour TV
  • 55'/140 cm screen
  • Flat screen
  • LCD screen - Liquid crystal display

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Safe deposit box in room
  • Smoke alarm in room

Bedding Facilities

  • Pillow Menu

Comfort Features

  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Opening windows
  • Slippers
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Breakfast in bed
  • Operator wake up call
  • Welcome tray

Temperature Air Control

  • Air Conditioning
  • Individual heating and air conditioning adjustment
  • Pulse Air

Working Area

  • Business Desk

Breathe in and enjoy the amazing view from your Duplex room. The Duplex has a mezzanine bedroom and a lounge. With a surface of 60 sqm this room is ideal for a long stay or a family holiday. It can accommodate up to 2 adults and 2 children up to 12.

  • Views:

    Golf view

  • Most of the accommodation:

    Duplex

Max. number of persons
4
Area
From 60 / 645 sq ft

Bedding

Double sofa bed(s) x1

Double bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator
  • Free in Room Mineral Water
  • Expresso machine

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • RJ 11 Outlet
  • RJ 45 Outlet

Phone Facilities

  • Direct dial telephone
  • Voice mail

Tv Facilities

  • Satellite/cable colour TV
  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Safe deposit box in room

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Opening windows
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Pulse Air

Working Area

  • Business Desk

Rest and relaxation are assured in your suite of 70 sqm, which consists of a large bedroom, a separate living room and an admirable view of the golf course. It can accommodate up to 2 adults.

  • Views:

    Golf view

Max. number of persons
2
Area
From 70 / 753 sq ft

Bedding

Double bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Kettle
  • Mini Bar
  • Mini bar with free soft drinks
  • Mini-refrigerator
  • Nespresso machine
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Bidet
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • RJ 11 Outlet
  • RJ 45 Outlet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone
  • Voice mail

Tv Facilities

  • Satellite/cable colour TV
  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Safe deposit box in room

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Opening windows
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Pulse Air

Working Area

  • Business Desk

Hotel location

Mercure Luxembourg Kikuoka Golf and Spa

100 Scheierhaff
5412 CANACH
Luxembourg

GPS:49.593783, 6.312542

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
  • 76 rooms
  • 14 family rooms
  • 76 non-smoking rooms
  • 3 floors

Languages spoken at the hotel

  • German
  • English
  • Spanish
  • French

100% Non Smoking Property

Laundry / Valet Services

  • Dry cleaning / Ironing

Entertainment

  • Pool Table

Wi-Fi

  • High Speed internet
  • WiFi at the hotel
  • WiFi in the communal areas
  • High speed transmission line
  • High Speed WiFi Additional charge

Desk equipment available

  • Shoe shine machine

Iron

  • Iron at reception

Check In & Check-out facilities

  • Express check-in
  • Express check-out
  • Late Checkout

Currency exchange

  • Currency exchange

Pets

Pets allowed Additional charge

Catering

One Restaurant

One Bar

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Express Additional charge
  • Buffet Additional charge
  • Room service Additional charge

Business

5 Meeting rooms

Business Center

  • Self service business center
  • Business center is wheelchair accessible

Family

Services for children

  • Play area
  • Green area

Well-being

Pool of M''Spa

  • Covered
  • On site

M''Spa

  • On site
  • Hammam
  • Jacuzzi/Whirlpool bath
  • Sauna room
  • Massage Additional charge

Sports and leisure

Golf Additional charge

  • On site
  • Golf course 18 holes

Tennis

  • Nearby

Golf Additional charge

  • Nearby
  • Golf course 18 holes

Table tennis

  • On site
  • On site
  • Outdoor parking
  • Private
  • Parking opened 24/7

Services & equipment

  • Electric car recharging units 11 kVA

UM SCHEIERHAFF BISTRO AND VIEW

The bistro Um Scheierhaff welcomes you in a green environment to discover a locally inspired cuisine. The chef has selected for you the best of our regional products to guarantee you freshness and quality through a seasonal menu.

Cooking style
Bistro
Classifications & labels
None
Capacity
55
Accessibility
Accessible service
Opening hours
Monday
  • -
Tuesday
  • -
Wednesday
  • -
Thursday
  • -
Friday
  • -
Saturday
  • -
Sunday
  • -
Subsequent opening hours

Other informations

Services

  • Air conditioning
  • Wheelchair access
  • Free Wireless internet (WiFi)
  • Pet allowed
  • Booster Seats available (for Baby)
  • Non Smoking Area
  • Reservation recommended
  • Terrace
  • Exceptional View

Payment

  • Cash
  • Credit card
  • Other

Credit cards

  • American Express
  • Mastercard
  • China UnionPay
  • Diners Club
  • Maestro
  • Visa

Wine and other drinks information

  • Apéritif
  • Cocktail
  • Wine by the glass available
  • Soft drinks
  • Digestifs

Accommodate food

  • Children menu
  • Light menu
  • Gluten-free menu
  • Vegetarian menu

The bistro Um Scheierhaff welcomes you in a green environment to discover a locally inspired cuisine. The chef has selected for you the best of our regional products to guarantee you freshness and quality through a seasonal menu.

In a club house atmosphere, treat yourself to a break at the Eagle bar, ideal for a business meeting, an aperitif with friends or a family moment. For small appetites, our Green menu will delight young and old.

Enjoy a wonderful breakfast moment with a golf view thanks to our 3 different offers (full American buffet or Express or Room Service breakfast).

M'Spa is offering you a indoor and heated swimming pool as well as a jacuzzi to relax yourself during your stay.

The fitness room is equipped with high quality weight training and cardio equipment with a view on the swimming pool and the surrounding nature.

M'Spa offers you 400 m² including sauna, hammam, sanarium, an indoor heated swimming pool, Jacuzzi, infrared cabins and relaxation area.

In the heart of the Luxembourg Moselle, the hotel is the perfect setting to fulfill your dream of marriage, baptism, communion ... All details of your event will be taken care of by our teams so that your guests and you experience an unforgettable moment.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  835 reviews

Customer review rating 4.0/5

Goran H. Families - Confirmed reviews ALL

Dear Goran, Thank you for sharing your recent stay with us! We are delighted to read that this stop night was a relaxing moment and regret that our breakfast offer was not as expected. We will share your comments with our teams in order to improve our breakfast buffet. We hope to welcome you again in the future!

Customer review rating 3.0/5

Roger N. Families - Confirmed reviews ALL

Dear Roger, Thank you for rating your latest family stay with us. We regret to read that your accommodation was not as expected and will inform our technical department to check your minibar and shower issues that we were not aware of. Do not hesitate next time to come to our Front Desk directly so we can find a solution for you during your stay. We will also inform our breakfast team about your comments regarding our buffet offer in order to improve our services. We hope to welcome you again in the future!

Customer review rating 4.0/5

Karel V. O. Families - Confirmed reviews ALL

Dear Karel, Thank you for your very nice review! We are delighted to read that this family stay with your grandchildren was a relaxing and pleasant moment thanks to our golf course and spa area. We hope to welcome you soon again!

Customer review rating 4.0/5

Phil N. Families - Confirmed reviews ALL

Dear Phil, Thank you for your excellent review! We are pleased to read that you had a wonderdul time with us and regret that your spa treatment was cancelled. Spa treatments are managed by an external provider, but we will inform her about your recent disapointing experience in order to improve it. We are delighted to know that you have appreciated our quiet location, relaxing facilities and welcoming teams. We hope to welcome you again soon at Kikuoka!

Customer review rating 5.0/5

Peter B. Couples - Confirmed reviews ALL

Dear Peter, Thank you for your excellent review. We are delighted to read that you had a wonderful stay with us! We hope to welcome you again soon!

Dear Goran, Thank you for sharing your recent stay with us! We are delighted to read that this stop night was a relaxing moment and regret that our breakfast offer was not as expected. We will share your comments with our teams in order to improve our breakfast buffet. We hope to welcome you again in the future!

Customer review rating 3.0/5

Roger N. Families - Confirmed reviews ALL

Not working room fridge, leaking shower, two accidents.

Dear Roger, Thank you for rating your latest family stay with us. We regret to read that your accommodation was not as expected and will inform our technical department to check your minibar and shower issues that we were not aware of. Do not hesitate next time to come to our Front Desk directly so we can find a solution for you during your stay. We will also inform our breakfast team about your comments regarding our buffet offer in order to improve our services. We hope to welcome you again in the future!

Customer review rating 4.0/5

Karel V. O. Families - Confirmed reviews ALL

Long weekend with our 2 grandchildren to enjoy the pool and play some golf as well.

Dear Karel, Thank you for your very nice review! We are delighted to read that this family stay with your grandchildren was a relaxing and pleasant moment thanks to our golf course and spa area. We hope to welcome you soon again!

Customer review rating 4.0/5

Phil N. Families - Confirmed reviews ALL

Great experience, only negative was my wife's Spa treatment was cancelled at short notice

Dear Phil, Thank you for your excellent review! We are pleased to read that you had a wonderdul time with us and regret that your spa treatment was cancelled. Spa treatments are managed by an external provider, but we will inform her about your recent disapointing experience in order to improve it. We are delighted to know that you have appreciated our quiet location, relaxing facilities and welcoming teams. We hope to welcome you again soon at Kikuoka!

Customer review rating 5.0/5

Peter B. Couples - Confirmed reviews ALL

Service, rooms, food…all excellent

Dear Peter, Thank you for your excellent review. We are delighted to read that you had a wonderful stay with us! We hope to welcome you again soon!

Customer review rating 1.5/5

Salvoer S. Couples - Confirmed reviews ALL

Asked for a delux Room close to the elavator due to mobility problems, got room nr.138 the last room in the second corridor. Asked if there was a wheelchair available, yes but the weels were broken.

Dear Salvoer, Thank you for sharing your stay with us. We regret to read that your experience regarding mobility was not as expected and apologize for it. We will share your comments with our Front Desk team to avoid this situation to happen again. We still hope to welcome you again in the future

Customer review rating 5.0/5

Anonymous Business - Confirmed reviews ALL

clean, comfortable, attentive

Dear Franco, Thank you for your excellent review regatding your business stay at Kikuoka! We are delighted to know that you had a great moment with us thanks to our clean and comfortable bedrooms. We hope to welcome you again soon!

Customer review rating 4.5/5

Anonymous Couples - Confirmed reviews ALL

Very good. Friendly and competent staff at reception. A little disappointed in the restaurant for dinner is the only complaint.

Dear Diane, Thnak you for sharing your recent couple stay with us. We are pleased to read that you had a great time with us and regret that our restaurant food offer did not met your expectations. We will send your comments to our Chef. We also regret that you forgot your welcome drink and was not able to use it at another time during your stay. We hope to welcome you again in the future

Customer review rating 5.0/5

Yu Y. Families - Confirmed reviews ALL

We

Dear Yu, Thank you for your excellent review regarding your last family stay at Mercure Luxembourg Kikuoka Golf & Spa! We are pleased to read that you had a wonderful time with us and hope to welcome you soon again!

Customer review rating 4.5/5

Charmaine T. Families - Confirmed reviews ALL

Our stay was great! We even extended 3 more nights. The staff were really friendly and professional! The location is also very peaceful and quiet away from the city.

Dear Charmaine, Thank you for your great review and comments! We are pleased to read that you have extended your stay with us as you had a wonderful experience thanks to our natural environment and friendly staff. We hope to welcome you again in the future!

Customer review rating 4.5/5

Roger P. W. Families - Confirmed reviews ALL

Overall experience was enjoyable. Only few recommendations regarding room service and spa. Spa reservation was made and situation was abit unclear regarding the private spa usages and public usage. There seemed to be no clear monitoring process for ensuring spa remains private for reservations.

Dear Roger, Thank you for sharing in details your recent family stay with us! We are pleased to read that you had a global very positive experience at Kikuoka and regret that information regarding spa slots booking was not very clear. Indeed, there is no privatisation of the spa, we kindly ask you to book a time slot of 2hours in order to limit the number of guests at the same time in the wellness area and to allow you a relaxing moment. We thank you for your comments regarding your experience at the restaurant and room service and will liaise with our teams to solve those issues. We hope to welcome you again soon!

Customer review rating 5.0/5

Anastasiya K. Couples - Confirmed reviews ALL

Great location. Perfect place to reboot yourself.

Dear Anastasiya, Thank you for your excellent review! We are very delighted to read that this stay with us was a great relaxing moment! We hope to welcome you again soon

Customer review rating 5.0/5

Mike E. Friends - Confirmed reviews ALL

Excellent

Dear Mike, Thank you for your excellent review and comments regarding your stay with friends. We are delighted that you had a wonderful time with us and that Anthony welcomed you warmly! We hope to welcome you again soon at Kikuoka

Customer review rating 4.0/5

Ann R. Business - Confirmed reviews ALL

Friendly welcome by a great staff, the room was very clean and the bed was just perfect. I had a room with a view on the golf, which made the atmosphere in my room very relaxing. In the evening, I had a wonderful dinner in the country club, at a good price. The breakfast was for sure very good, but I kind of missed a few small things, like small breads, plain yoghurt, and there was not so much fruit (left). But perhaps I just came at a wrong moment ... On business trip, so unfortunately no chance to enjoy the spa. That will be for another time. All in all, a very nice stay and I would recommend the hotel.

Dear Ann, Thank you for your excellent review. We are pleased to read that you have appreciated your business stay with us thanks to our golf view from our bedrooms, dinner in the clubhouse and breakfast offer. We hope to welcome you again for another stay to enjoy our wellness area!

Customer review rating 3.5/5

Vijay S. Families - Confirmed reviews ALL

Well located and very nice facilities including pool table, swimming pool. Great views and rooms well sizes. When i checked in, i advised i will be there after 6pm however as we were delayed at EuroTunnel advised we will be after midnight. We arrived befroe 2am and had to wait 30 minutes for night person to return to the reception desk. we were waiting and called another property to see if they could connect with the hotel we were at. The phone line was rining as we could see no one was at reception.

Dear Vijay, Thank you for your feedback regarding your recent stay wiht us! We are pleased to know that our spa facilities, pool table, golf view and large room allowed you to spend a great familt stay. We regret and apologize for the delay for your check-in at 2am and will inform our reception team. We hope to welcome you again soon!

Customer review rating 4.5/5

Ronald L. Families - Confirmed reviews ALL

We could not book our regular hotel in Metz, and we looked for another one. We did not want to go into the busy town, and found this gem.

Dear Ronald, Thank you for your excellent review! We are delighted that you have appreciated this first stay with as your Metz hotel was not available. We hope to welcome you again in the future!

Customer review rating 4.5/5

Gertjan S. Business - Confirmed reviews ALL

Nice Hotel, good food, kind staff. Could be equipped with more charging stations for electrical cars - only 2 spots

Dear Gertjan, Thank you for sharing your pleasant stay with us! We are delighted to read that you had a great stay thanks to our cuisine, and welcoming teams. We take good note of your comments regarding charging plugs. We hope to welcome you soon again!

Customer review rating 4.5/5

Nathalie V. T. Families - Confirmed reviews ALL

As usual we got the same friendly check-in. We got a clean, spacious room on the ground floor. This hotel has a great spa: nice swimming pool, jacuzzi, saunas, steam room, silent room. The weather was really nice so you could go outside on the loungers. Breakfast is very good with a lot of choice. One remark: there are only blackout curtains. A white chiffon curtain is missing in the room for some privacy during the day.

Dear Nathalie Thank you for sharing your recent family stay at Kikuoka. We are delighted to read that you had once again a wonderful moment with us thanks to the kindness of our teams, spa area and breakfast offer. We thank you for your comments regarding curtains, we will discuss about it internally. We hope to welcome you again very soon!

Customer review rating 4.0/5

Rob H. Couples - Confirmed reviews ALL

Visited for a weekend as a couple with a dog. The animal suite was very spacious and the double door really helps to leave your dog alone for a little bit. Rooms are good condition. The decor is a bit older but has its charm. People at the reception where very helpful. Breakfast and the restaurant are ok. There is electric charging available for two cars. The spa and massages are great. Would recommend for couples who are looking to go away for a weekend. One remark: our suite was on the golf course side which gets a lot of sun during the day (March) which caused the room te really warm up. We had to open up windows to cool it down at night cause the airconditioning didn’t supply (enough) cold air.

Dear Rob, Thank you for taking the time to share your experience from your romantic weekend getaway and for choosing our hotel for your stay. We are delighted to hear that you enjoyed the spaciousness of the suite, the attentive service from our front desk team, and the quality of our spa and massages. We are very pleased to receive your recommendation. Regarding the temperature in the room, we would like to clarify that during the winter months, particularly in March, our air conditioning systems are not in use. This decision is part of our environmental commitment and in accordance with our eco-label, aimed at reducing our energy consumption when outdoor temperatures remain moderate. Since we’re located in the countryside, our rooms can still be easily ventilated by opening the windows, which offers a natural way to regulate the temperature during this time of year. We hope to have the pleasure of welcoming you back at Mercure Luxembourg Kikuoka Golf & Spa for your next stay in the heart of nature.

Customer review rating 3.0/5

Arthur V. Business - Confirmed reviews ALL

Rooms were too hot, AC not working

Dear Arthur, Thank you for taking the time to share your experience. We are delighted to read that you enjoyed the comfort of our rooms. Regarding the temperature, we would like to point out that during the winter period, and particularly at the beginning of March, the air conditioning is not activated in line with our European Ecolabel and in keeping with the season. However, our rooms are equipped with windows that can be opened to allow our guests to ventilate and adjust the temperature to their liking during the winter. We apologize for any inconvenience this may have caused. Please do not hesitate to contact our reception if this type of problem occurs again. We hope to have the pleasure of welcoming you back to the Mercure Luxembourg Kikuoka Golf & Spa.

Other web-users rate our hotel

  • 240 reviews 8.9/10 Location
  • 404 reviews 8.1/10 Room
  • 490 reviews 9.1/10 Service
  • 261 reviews 8.3/10 Comfort
  • 233 reviews 9.1/10 Wellness Area
  • 204 reviews 8.2/10 Breakfast
  • 151 reviews 8.4/10 Cleanliness
  • 140 reviews 8.4/10 Vibe

Powered by Trustyou

Frequently asked questions

Our other establishments nearby

All our hotels in Canach Hotels