Hotel Mercure Lille Centre Vieux Lille

Hotel Mercure Lille Centre Vieux Lille 4 stars

Customer review rating (ALL Rating) 4.2/5 968 reviews

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Description

Hotel extras

  • In the heart of the historic center of Lille: VIEUX-LILLE

  • Private garage with electric car charging stations: 1 Tesla, 1 all vehicles

  • Family rooms

  • Relaxation area on the terrace

  • 400m2 of bright meeting space

ALLSAFE approved hotel

Hotel location

Hotel Mercure Lille Centre Vieux Lille

27 rue des Tours
59000 LILLE
France

  • Gare de Lille Flandres:  Gare de Lille Flandres

  • By plane

    LILLE LESQUIN At 15km / 9.32 miles

  • By helicopter

    AERODROME DE BONDUES At 7km / 4 miles

  • By train

    GARE LILLE EUROPE At 1.2km / 0.75 miles

  • By train

    GARE LILLE FLANDRES At 0.9km / 0.56 miles

GPS:50.641717, 3.066532

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Meeting rooms

3 breakfasts

Our accommodation(s)

Whether you are traveling alone, as a couple or with your family, enjoy our different categories of fully renovated rooms. If you require additional facilities and extra comfort, opt for our Privilege Rooms.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  968 reviews

TripAdvisor Rating  4.0/5  637 reviews

Good position, useful parking under hotel

Customer review rating 3.5/5

F. H. Friends - Confirmed reviews ALL

Check in fine. Room a bit small for an over €100 price. Room coffees and teas very few 'stingy'! Think breakfast is overpriced. Bed was comfortable, everything worked - more hangers please!

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Bien cordialement, L’équipe de Direction Mercure Lille Centre Vieux Lille 27, Rue des Tours – 59800 Lille – France T. +33(0) 3 59 57 47 00

Dirty and it smells

Customer review rating 1.0/5

G R. Families - Confirmed reviews ALL

Welcome on Reception was non existent, she argued with the Percs I should get as a Dimond member. The room was dirty and had a distasteful smell. The toilet room smelled awful.

Madame/Monsieur R., Nous vous remercions d’avoir pris le temps de nous écrire à la suite de votre séjour à Hôtel Mercure Lille Centre Vieux-Lille. Nous sommes désolés que le service et la prestation n’aient pas été à la hauteur de vos attentes, et nous vous prions d’accepter nos plus sincères excuses. Les hôtels Mercure sont désireux de vous offrir la meilleure qualité de service pour vos séjours ; par conséquent, votre avis est très précieux. Soyez assuré(e) que les mesures nécessaires seront mises en oeuvre afin d’améliorer la qualité des prestations évoquées. De nouveau, nous vous remercions pour vos commentaires et espérons regagner votre confiance lors d’un prochain séjour. Dans l’attente de vous accueillir prochainement, nous vous prions de croire, Madame/Monsieur, en l’expression de nos sentiments les meilleurs. Bien cordialement, L’équipe de Direction Mercure Lille Centre Vieux Lille 27, Rue des Tours – 59800 Lille – France T. +33(0) 3 59 57 47 00

lovely staff

Customer review rating 4.5/5

Wael Families - Confirmed reviews ALL

Breakfast staff was amazing with the children and very nice and smily

Needs an investment

Customer review rating 1.5/5

Anonymous Families - Confirmed reviews ALL

Rooms were small, poorly equipped, outdated, they really need an investment and makeover bringing them in line with todays standard for a 4 star hotel. Judging by the rooms, it does not merit more than 1-2 stars. Staff gives its very best and made the most of the stay. Owner really needs to invest in this hotel with its outdated, cramped, poorly equipped rooms. Hotel has few facilities, gym is lacking die instance. Every 4 star hotel has one. Facade of hotel needs an upgrade to. Please use this feedback to upgrade the hotel.

Good stay

Customer review rating 4.0/5

Antoine Solo - Confirmed reviews ALL

Overall it is a good hotel, well located with very friendly staff. The room was clean and amenities were perfectly fine. Signage could do with some updating (e.g.damaged frame in one of the lift). All minor things. I did not realise you offered a (very limited) 24 hour menu. I would have availed of it once at least. There was nothing in my room about it.

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