Customer review rating 4.2/5 3,677 reviews
ALLSAFE approved hotel
Labelled ALLSAFE by Bureau Veritas
Varied meals every day in Room Service until 11pm
Friendly, dedicated team
4306 sq. ft. (400 m²) meeting area with natural light
Check-in from 14h00
Check out up to 12h00
Whether you are traveling alone, as a couple or with your family, enjoy our different categories of fully renovated rooms. If you require additional facilities and extra comfort, opt for our Privilege Rooms.
Standard room with 1 double bed
Privilege Room with 1 double bed
Duplex Family Room
Subject to availability
Standard Room with two single beds
Standard Room with 1 single bed
Family 2 Rooms
Number of meeting rooms: 4
Maximum size: 125 m²
Maximum capacity: 100 people
Maximum banquet capacity: 60 people
100% genuine reviews from our guestsFind out more
Trina Families - 14/06/2021 Confirmed reviews ALL
Very well located, friendly and helpful staff, good stay overall - will come again!
Visite de Lille
Jacques Couples - 05/10/2020 Confirmed reviews ALL
Efficient and friendly service
Alexis R. Business - 04/09/2020 Confirmed reviews ALL
Spent just one night for a business travel; rooms clean and functional, staff friendly, helpful and efficient, surrounded by a good number of bars and restaurants.
too sick to travel
M A. Families - 15/08/2020 Confirmed reviews ALL
I fell ill on the morning I was due to stay with you. I called to seek a postponement and a credit note but was told I would have to forfeit the full sum I paid in advance. No changes can be allowed, I was told, for three days prior to the booked date. But I didn't know I was going to get sick 3 days before...When I called I wasn't looking for a refund, just a credit note to use at some future date. Since Mercure do not have this facility I will in future use one of the rival hotel chains for my travels where payment can be made on checkout. Mercure's inflexible policy has lost you another customer.
good starting point
Frank V. D. L. Couples - 11/08/2020 Confirmed reviews ALL
although the temperature was high, it was a nice stay in Lille. We found the citadel to stay cool during afternoons. we also booked museums for staying in. At night the centre of Lille was close by.
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