Mama Shelter Lille 3 stars

Customer review rating (ALL Rating) 4.5/5 1,941 reviews

Hotel extras

  • Convenient location near train stations

  • Original design

  • Local and homemade cuisine

  • Ultra-cozy elevated terrace

  • Brunch and DJ sets at weekends

Our accommodation(s)

Hotel location

Mama Shelter Lille

97 Place Saint Hubert
59800 LILLE
France

GPS:50.639065, 3.070951

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Mama Restaurant Lille

Mama Lille owes its offbeat look to architect Jalil Amor. The bar-restaurant's graffitied black ceiling is signed by Beniloys. The gourmet cuisine is homemade: tuna tonkatsu, coquillettes jambon... Ready?

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.5/5  1,941 reviews

TripAdvisor Rating  4.5/5  277 reviews

Certificate of excellence 2022

good overall stay

Customer review rating 4.5/5

Marc Business - Confirmed reviews ALL

close to the train station and mall and palais and old town- perfect spot plus a fun bar and restaurant- and nice terrace when it's warm. Medium room is fine and functional in all aspects. What can improve- room heating controls didn't work well but it was warm. However, there's no shampoo in the shower nor tissues anywhere and that could be included frankly.

Hello Marc 🤗 ! Our MAMA TEAM thanks you for sharing your feelings following your stay in Lille 😋. We are delighted that your getaway to the north has left you with a good memory 🥰. The whole MAMA team can't wait to see you again 🧡... MAMA LOVES YOU Marie

Good Stay

Customer review rating 2.5/5

Philipp K. Business - Confirmed reviews ALL

Enjoyed the stay. I did not take the breakfast due to sickness but it was still charged to my room, I wrote to the frontdesk but did not receive a response.

Dear PHILIPP K., Thank you for taking the time to tell us about your experience at the Mama Shelter Lille. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mama Shelter, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. As a matter of fact, you booked a breakfast included rate and non refundable so we cannot refund the breakfast even if it was not taken. I am so sorry about that If you wish to come back to Lille, we would be glad to make it up to you. Please tell our Room Division Manager whenever you feel like coming back to Mama : va… Hope to see you soon ! MAMA LOVES YOU ❤

Brilliant atmosphere and good food

Customer review rating 3.5/5

Ellemmjay Business - Confirmed reviews ALL

lovely welcome , hotel room basic but fine - mould in shower not brilliant and toilet continued to run all night

Hello Leigh 🤗 ! Our MAMA TEAM thanks you for sharing your feelings following your stay in Lille 😋. We are delighted that your getaway to the north has left you with a good memory 🥰. However, we are sorry for the inconvenience caused during ... Know that we will do our best so that it does not happen again during your next visit and so that this Lille trip is a real faultless 😊 !! The whole MAMA team can't wait to see you again 🧡... MAMA LOVES YOU Marie

Good stay

Customer review rating 4.0/5

Maxime C. Business - Confirmed reviews ALL

I didn't find the AC remote control and the room was quite noisy, but I had a nice trip.

Hello Maxime 🤗 ! Our MAMA TEAM thanks you for sharing your feelings following your stay in Lille 😋. We are delighted that your getaway to the north has left you with a good memory 🥰. However, we are sorry for the inconvenience caused during ... Know that we will do our best so that it does not happen again during your next visit and so that this Lille trip is a real faultless 😊 !! The whole MAMA team can't wait to see you again 🧡... MAMA LOVES YOU Marie

okay

Customer review rating 3.0/5

Agnes Families - Confirmed reviews ALL

I was not told at check in that breakfast was booked so i did not have breakfast, but I was still charged for it when i checked out ..

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Other web-users rate our hotel

  • 671 reviews 8.8/10 Location
  • 1,121 reviews 7/10 Room
  • 1,335 reviews 9.1/10 Service
  • 10 reviews 4/10 WiFi
  • 742 reviews 9.1/10 Vibe
  • 617 reviews 7.3/10 Comfort
  • 580 reviews 8.8/10 Breakfast
  • 544 reviews 7.6/10 Food

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