Novotel Lille Centre Grand-Place 4 stars

Customer review rating (ALL Rating) 4.5/5 1,076 reviews

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Description

Hotel extras

  • Located between Old Lille and the Grand Place

  • 4 rooms for your meetings and seminars

  • Spacious and quiet family rooms

  • Restaurant bar and terrace

  • Nouveau Siècle public parking near the hotel.

Our accommodation(s)

Hotel location

Novotel Lille Centre Grand-Place

116 rue de l'Hopital Militaire
59000 LILLE
France

GPS:50.637001, 3.058622

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

NOVOTEL CAFE

Craving fresh and tasty cuisine? Our restaurant welcomes guests in a friendly setting where they can try all of our gourmet dishes! So don't wait, book now!

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,076 reviews

Customer review rating 5.0/5

Mike Couples - Confirmed reviews ALL

This is the 2nd time we have stayed here and will be back. Great location, great service and the room was perfect.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Marie-Ange S. Responsable Reception

Customer review rating 2.0/5

Adrian A. Couples - Confirmed reviews ALL

Quiet room but mattresses were like sponges. Plug in bathroom sink did not work. Water in bath did not work; had to fill it with shower. Fan in toilet did not work. I’ve stayed in Novotels a lot but this was by far the worst, and most disappointing.

Thank you for your comment. We regret that you did not take the time to inform us of your dissatisfaction at the reception during your stay. Without any feedback from you, it is impossible for us to intervene or offer an immediate solution, such as changing your room. Our team is available 24/7 to assist our guests, and it is essential that any issues be reported to us directly on site. Posting a negative review without giving us the opportunity to resolve the situation is unfortunate, as we could have acted promptly. Marie-Ange S.

Customer review rating 5.0/5

Burcak A. Families - Confirmed reviews ALL

It was a pleasant stay. Ahmed was great and helped us on everything we needed. We will definitely stay here again.

Madame, Monsieur, Nous vous remercions pour l'avis que vous avez laissé sur notre hôtel. Nous sommes ravis que vous ayez apprécié votre séjour et espérons vous accueillir à nouveau très bientôt. Veuillez agréer, Madame, Monsieur, nos salutations distinguées. Marie-Ange S. Responsable Reception

Customer review rating 5.0/5

Glenn P. Families - Confirmed reviews ALL

Wonderful

Madame, Monsieur, Nous vous remercions pour l'avis que vous avez laissé sur notre hôtel. Nous sommes ravis que vous ayez apprécié votre séjour et espérons vous accueillir à nouveau très bientôt. Veuillez agréer, Madame, Monsieur, nos salutations distinguées. Marie-Ange S. Responsable Reception

Customer review rating 5.0/5

Michel C. Couples - Confirmed reviews ALL

Ras

Madame, Monsieur, Nous vous remercions pour l'avis que vous avez laissé sur notre hôtel. Nous sommes ravis que vous ayez apprécié votre séjour et espérons vous accueillir à nouveau très bientôt. Veuillez agréer, Madame, Monsieur, nos salutations distinguées. Marie-Ange S. Responsable Reception

Other web-users rate our hotel

  • 415 reviews 9.2/10 Location
  • 585 reviews 6.5/10 Room
  • 613 reviews 9.1/10 Service
  • 5 reviews 7.1/10 WiFi
  • 337 reviews 8.9/10 Breakfast
  • 211 reviews 6.2/10 Cleanliness
  • 149 reviews 5.6/10 Vibe
  • 143 reviews 7.9/10 Food

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