Novotel Lille Centre Grand-Place 4 stars

Customer review rating (ALL Rating) 4.4/5 1,396 reviews

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Description

ALLSAFE approved hotel

Hotel extras

  • Charming hotel in the heart of the historic district

  • Stylish restaurant with terrace

  • Large, peaceful family rooms

  • Bike rental point and shuttle to the downtown area nearby

  • Nouveau Siècle public car park near the hotel.

Our accommodation(s)

Hotel location

Novotel Lille Centre Grand-Place

116 rue de l'Hopital Militaire
59000 LILLE
France

GPS:50.637001, 3.058622

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

NOVOTEL CAFE

Dine however you want, whenever you want. Enjoy simple, tasty, healthy and balanced cuisine at any time and satisfy all your cravings. Take a moment to relax in the restaurant, bar or terrace, or even in your room.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,396 reviews

TripAdvisor Rating  4.0/5  1,282 reviews

nice location

Customer review rating 3.5/5

Kazu Solo - Confirmed reviews ALL

It is located quite nice place for sightseeing, but building itself is bit old and better to replace plumbing products. And instant coffee is not attractive, Nespresso machine should be implemented same as other hotel.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Marie Ange SAGNIEZ Responsable Réception

Great stay

Customer review rating 4.5/5

Anastasia Couples - Confirmed reviews ALL

Amazing hotel in the center of Lille.

Dear ANASTASIA Z., We very much appreciate your comments regarding your stay at the Novotel Lille Centre Grand-Place. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marie Ange SAGNIEZ Responsable Réception

Great location

Customer review rating 5.0/5

Alistair G. Families - Confirmed reviews ALL

I like Novotel. I was upset that given I had booked for 5 people, I was not offered 5 welcome drinks. I believe that everyone in the party should have a welcome drink. However, this is my only criticism - all other parts of the stay were excellent as usual.

Dear ALISTAIR G., We very much appreciate your comments regarding your stay at the Novotel Lille Centre Grand-Place. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marie Ange SAGNIEZ Responsable Réception

Very well located in Lille old town

Customer review rating 4.5/5

R. Couples - Confirmed reviews ALL

Comfortable bed, well located

Dear ALAIN R., We very much appreciate your comments regarding your stay at the Novotel Lille Centre Grand-Place. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marie Ange SAGNIEZ Responsable Réception

Great location, friendly helpful staff

Customer review rating 5.0/5

Tim Families - Confirmed reviews ALL

When we were stranded in Lille due to the Eurostar cancellations the staff were very helpful, especially want to thank Bogdan who was great and is a great asset to Novotel.

Dear TIM R., We very much appreciate your comments regarding your stay at the Novotel Lille Centre Grand-Place. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marie Ange SAGNIEZ Responsable Réception

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Other web-users rate our hotel

  • 468 reviews 9.2/10 Location
  • 662 reviews 7.1/10 Room
  • 748 reviews 8.9/10 Service
  • 6 reviews 5.5/10 WiFi
  • 386 reviews 7.5/10 Comfort
  • 330 reviews 8.3/10 Breakfast
  • 204 reviews 6.7/10 Cleanliness
  • 145 reviews 4.5/10 Amenities

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