Mercure Lille Centre Grand-Place Hotel 4 stars

Customer review rating (ALL Rating) 4.3/5 1,476 reviews

Mercure Lille Centre Grand-Place Hotel - Image 1
Mercure Lille Centre Grand-Place Hotel - Image 2
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Mercure Lille Centre Grand-Place Hotel - Image 4

Description

Hotel extras

  • Boutique hotel in the heart of Lille.

  • Train stations within 10 minutes' walk.

  • Certified Green Key

  • "Cuisine Lounge": catering to make you feel at home.

  • Public parking lot (Opéra) near the hotel.

Our accommodation(s)

Book this hotel
Room 1

Hotel location

Mercure Lille Centre Grand-Place Hotel

2 boulevard Carnot
59000 LILLE
France

GPS:50.638104, 3.065183

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Cuisine Lounge

Relax in our cozy, laid-back bar and choose from its selection of Mercure wines. Try our cocktails and gourmet wines, or share a charcuterie platter with friends. Our team is always there to greet you with a smile!

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  1,476 reviews

TripAdvisor Rating  3.9/5  1,570 reviews

Certificate of excellence 2024

Great Hotel, Location and Stay.

Customer review rating 4.5/5

Londoner Friends - Confirmed reviews ALL

Dear Guest, Thank you for your kind feedback. We are delighted to hear that you enjoyed your stay and appreciated the room size and amenities. We look forward to welcoming you and your friends back for another memorable visit. Delphine Wattellier - Directrice Mercure Lille Centre Grand Place

Room too small for two. Toilet inadequate water supply.

Customer review rating 2.5/5

John B. Friends - Confirmed reviews ALL

Dear Guest, Thank you for sharing your feedback regarding your recent stay. We regret to hear that the size of your room did not meet your expectations, and we appreciate your comments on the water supply in the toilet. It is encouraging to know that our staff and location were highlights of your experience. We are continuously striving to enhance our services and facilities to ensure a comfortable stay for all our guests. Best regards, Delphine Wattellier - Directrice Mercure Lille Centre Grand Place

Great location, very courteous staff

Customer review rating 5.0/5

Andrea Business - Confirmed reviews ALL

Dear Guest, Thank you for your kind feedback regarding your recent stay. We are thrilled to hear that you found our location convenient and our staff accommodating. We look forward to welcoming you back in the future. Delphine Wattellier - Directrice Mercure Lille Centre Grand Place

Tiny rooms & super cold breakfast room

Customer review rating 3.0/5

Ghislaine B. Solo - Confirmed reviews ALL

Dear Guest, Thank you for your feedback regarding your recent stay. We appreciate your comments about our location. We will take your remarks about room size and the breakfast area into consideration as we strive to enhance our guest experience. Delphine Wattellier - Directrice Mercure Lille Centre Grand Place

Location is perfect, hotel needs refreshing

Customer review rating 2.5/5

Anonymous Families - Confirmed reviews ALL

Dear Guest, Thank you for your feedback regarding your recent stay. We appreciate your compliments about our location and breakfast. However, we regret to hear that your room did not meet your expectations in terms of comfort and decor. We continuously assess our facilities and will take your comments into consideration as we plan future improvements. Sincerely, Delphine Wattellier - Directrice Mercure Lille Centre Grand Place

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Other web-users rate our hotel

  • 627 reviews 9.7/10 Location
  • 887 reviews 5.8/10 Room
  • 803 reviews 9.2/10 Service
  • 6 reviews 7.9/10 WiFi
  • 514 reviews 4.9/10 Comfort
  • 393 reviews 7.8/10 Breakfast
  • 213 reviews 6.5/10 Cleanliness
  • 119 reviews 2.9/10 Food

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