Mercure Lille Centre Grand-Place Hotel 4 stars

Name: Mercure Lille Centre Grand-Place Hotel - ALL
Address: 2 boulevard Carnot, LILLE, 59000, FR
Telephone: +33320147147
Rating: 4.2

Customer review rating (ALL Rating) 4.2/5 1,657 reviews

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2 boulevard Carnot, 59000 LILLE, France

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Mercure Lille Centre Grand-Place Hotel

Hotel for travellers looking for local and authentic experiences

In central Lille, near Grand-Place, Mercure Lille Centre Grand-Place welcomes you in a Haussmann-style building combining historical charm and design inspired by Old Lille and the tulip motifs of artist Kusama. Enjoy breakfast with local flavors, a warm bar with cold cut boards, an equipped meeting room and some rooms with a balcony. A 4-star hotel for tourist, cultural or professional stays in Lille.

Situated just behind the Lille Opera, the hotel invites you to explore the historic neighbourhoods of the Flemish capital. From our location in the heart of the city, you can stroll along the Grand Place, visit the Palais des Beaux Arts, explore the Explore boutiques in old Lille and Euralille and walk through Citadel Vauban. The 2 SNCF train stations, 10 minutes on foot, connect different bus/metro lines to the rest of the Lille metropolis.

Right in the heart of Lille, this Mercure hotel is ideal for exploring the numerous attractions in the city centre. You can also explore the Grand Place, the vertiginous belfry, the typical quarter of Vieux Lille and its small picturesque houses.

My team and I are happy to welcome you to our Green Key certified hotel in the heart of Lille city center. Take advantage of your stay to discover or rediscover our wonderful city.

Delphine Wattellier, Hotel Management

Hotel extras

4★ boutique hotel in the heart of Lille, a stone's throw from Grand'Place.
Within walking distance of Lille Flandres and Lille Europe train stations
Eco-friendly hotel, certified Green Key.
Bar lounge with appetizer platters to share
Take advantage of a balcony in some of our rooms.

Our accommodation(s)

Room

Classic Room with 1 double bed

2 pers. max

Bedding 1 x Double bed(s)

See availabilities

Room

Privilege Room with 1 double bed

2 pers. max

Bedding 1 x Double bed(s)

See availabilities

Room

Classic Room with twin beds

2 pers. max

Bedding 2 x Single bed(s)

See availabilities

Room

Classic Room with 1 single bed

1 pers. max

Bedding 1 x Single bed(s)

See availabilities

Suite

Junior Suite with 1 double bed and 1 single sofa bed

4 pers. max

Bedding 1 x Double bed(s)

See availabilities

Suite

Suite with 1 double bed and 1 single sofa bed

4 pers. max

Bedding 1 x Double bed(s)

See availabilities

Hotel location

Mercure Lille Centre Grand-Place Hotel

2 boulevard Carnot
59000 LILLE
France

GPS:50.638104, 3.065183

+33 3 20 14 71 47

+33 3 20 14 71 48

Railway station
Bus stop
Highway exit
Ferries

STATION RIHOUR

Railway station

Access: 500 m / 0.31 mi

LILLE FLANDRES

Railway station

Access: 500 m / 0.31 mi 5 min walk / 1 min drive

GARE LILLE FLANDRE

Railway station

Access: 500 m / 0.31 mi

GARE LILLE FLANDRE

Bus stop

Access: 500 m / 500 mi

LILLE EUROPE

Railway station

Access: 800 m / 0.5 mi

AUTOROUTE A1

Highway exit

Access: 3 km / 1.88 mi

AUTOROUTE A25

Highway exit

Access: 5 km / 3.13 mi

AUTOROUTE A22

Highway exit

Access: 12 km / 7.5 mi

CALAIS

Ferries

Access: 90 km / 56.25 mi

ZENITH

Opera/symphony/concert hall

Access: 100 m / 0.06 mi

PALAIS DU NOUVEAU SIECLE

Opera/symphony/concert hall

Access: 100 m / 0.06 mi

OPERA DE LILLE

Opera/symphony/concert hall

Access: 100 m / 0.06 mi 5 min walk

MOVING

Sports centre

Access: 100 m / 0.06 mi

UGC

Cinema district

Access: 100 m / 0.06 mi

LA VIEILLE BOURSE

Historic monument

Access: 200 m / 0.13 mi

THEATRE DU NORD

Entertainment/theatre district

Access: 300 m / 0.19 mi

MUSEE HOSPICE COMTESSE

Museums

Access: 500 m / 0.31 mi

LE SEBASTOPOL

Entertainment/theatre district

Access: 1 km / 0.63 mi

LA CITADELLE

Tourist attraction

Access: 1 km / 0.621 mi

PALAIS RIHOUR

Historic monument

Access: 1 km / 0.621 mi

ZOO MUNICIPAL

Zoo

Access: 1 km / 0.63 mi

HOTEL DE VILLE

Historic monument

Access: 1 km / 0.621 mi

MAISON GENERAL DE GAULLE

Museums

Access: 1 km / 0.63 mi

MUSEE DES BEAUX ARTS

Museums

Access: 1 km / 0.63 mi

Casino Barrière de Lille

Casino

Access: 1.5 km / 0.93 mi 15 min walk / 5 min drive

JARDIN DES PLANTES

Botanical gardens

Access: 3 km / 1.864 mi

KINEPOLIS

Cinema district

Access: 10 km / 6.25 mi

BELLE WAERDE

Amusement park

Access: 25 km / 15.63 mi

DUNKERQUE

Casino

Access: 60 km / 37.5 mi

SAINT AMAND LES EAUX

Casino

Access: 60 km / 37.5 mi

NAUSICAA

Aquarium

Access: 120 km / 75 mi

PARC DU HERON

Lake

Access: 10 km / 6.25 mi

LE TOUQUET

Beach area

Access: 140 km / 87.5 mi

SECTEUR PIETONNIER

Shopping district

Access: 500 m / 0.31 mi

LE VIEUX LILLE

Shopping district

Access: 500 m / 0.31 mi

EURALILLE

Shopping district

Access: 500 m / 0.31 mi

EURALILLE

Shopping centre/mall

Access: 1 km / 0.63 mi

Hotel services

Check-in from 03:00 PM - Check out up to 12:00 PM

On site

Wheelchair accessible
Wi-Fi
Air conditioning
Breakfast
Bar
Meeting rooms
100% Non Smoking Property
Room service

CUISINE LOUNGE

Relax in our cozy, laid-back bar and choose from its selection of Mercure wines. Try our cocktails and gourmet wines, or share a charcuterie platter with friends. Our team is always there to greet you with a smile!

Meetings & Events

Number of Meeting Room: 1
Surface of the largest room: 45 m² / 484 sq ft
Maximum seats capacity: 15
Maximum capacity for banquets: 0

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Our guest reviews

100% genuine reviews from our guests

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ALL Rating 4.2/5 1,657 reviews

Bruce A. W. Couples - 8/13/2026 Confirmed reviews ALL

The hotel was rated as 4 star, and our room was identified as "privilege", but the quality of furniture was not even 3 star level. There was only one chair in the room for two people. One light bulb was burned out. It took two requests to replace it. The shampoo dispenser was empty. Replacing it took three requests. On the positive side, the bed was comfortable, the location was ideal. The staff were also very service oriented and all of our interactions at the hotel were very congenial. We were also very pleased with the effort to reduce plastics and the provision of A. machine for natural and sparkling water, and A. carafe provided, was great.

Madame, Monsieur, Merci d’avoir partagé votre expérience avec autant de précision. Nous sommes heureux que vous ayez apprécié le confort de notre literie, notre emplacement ainsi que la disponibilité et la gentillesse de notre équipe. Votre sensibilité à nos engagements environnementaux, notamment à la réduction du plastique et à nos fontaines à eau, nous fait également très plaisir. Nous regrettons en revanche que certains aspects de votre chambre Privilège n’aient pas été à la hauteur de vos attentes. Plus particulièrement, vous n’auriez pas dû avoir à solliciter nos équipes à plusieurs reprises pour le remplacement de l’ampoule et le réassort du shampoing. Nous vous présentons nos excuses pour ce manque de réactivité. Merci pour ce retour à la fois positif et constructif. Nous espérons avoir l’occasion de vous accueillir de nouveau dans de meilleures conditions. Delphine Wattellier, Directrice Mercure Lille Centre Grand Place

Dawn B. Friends - 8/10/2026 Confirmed reviews ALL

Dear Sir, Thank you very much for sharing your experience with us. We are delighted that you enjoyed your stay, our central location and, above all, the warm welcome and helpfulness of our team. Your kind words about Hugo and his colleague will be shared with them with great pleasure. We are sorry for the preparation issues you found upon arrival. Your room should, of course, have been ready according to your booking and with all amenities in place. We are nevertheless pleased that our reception team was able to resolve everything quickly and add a little sweet touch to make up for the inconvenience. Thank you for your lovely rating and for highlighting the care shown by our team. We hope to welcome you and your friends back on another visit to Lille. Delphine Wattellier, Directrice Mercure Lille Centre Grand Place

Catherine F. Business - 8/10/2026 Confirmed reviews ALL

Dear Madam, What a pleasure to know that your first stay with us will not be your last! We are delighted that you found our hotel comfortable, clean and well maintained, and that everything from the booking process to your departure went smoothly. We are also very pleased that you found our water refill stations on each floor so useful during your stay. Receiving a perfect score across every aspect of your experience is a wonderful recognition for our entire team. Thank you for choosing us for your business trip to Lille and, most importantly, for already planning to return! We look forward to welcoming you back very soon. Delphine Wattellier, General Manager Mercure Lille Centre Grand Place

Peter M. Couples - 8/8/2026 Confirmed reviews ALL

Monsieur, Merci pour cette excellente note et pour ces quelques mots. Notre emplacement au cœur de Lille est l’un des atouts de notre établissement, aux côtés de l’accueil et de l’attention que notre équipe porte chaque jour à nos clients. Nous sommes donc très heureux que votre séjour vous ait donné entière satisfaction. Nous vous accueillerons de nouveau avec grand plaisir lors d’une prochaine visite à Lille. Enora Belleil, Adjointe de Direction

Ian S. Friends - 8/7/2026 Confirmed reviews ALL

The public areas are fine and well maintained,and the staff very helpful and friendly. The bedrooms need a little sprucing up. The built-in wardrobe was old and creaky; the shower needed retiling; and there ought to have been 'breakfast tea' bags provided. The buffet breakfast was really quite poor. Again,there need to be tea bags provided,rather than simply tea leaves and a strainer (with nothing provided to put it in when no longer needed).Scrambled eggs were not replenished,and the baked beans were cold. The service was slow (replenishing the fruit juice; providing drinking glasses; lack of cutlery). Our previous stay was at a less expensive hotel,yet their breakfast buffet was of a far higher standard. For the price paid,this really should have been better.

Dear Sir, Thank you for taking the time to share such detailed feedback about your stay. We are pleased that you appreciated our common areas, as well as the friendliness and helpfulness of our team. We have also taken careful note of your comments regarding the room and the various maintenance issues you encountered. We are, however, sincerely sorry that our breakfast was such a disappointment. The lack of replenishment and the various shortcomings you described do not reflect the standard of service we aim to provide. Your feedback has been shared with our team so that greater attention is paid to the buffet and its replenishment throughout the entire breakfast service. We regret that these issues affected your overall experience and hope to have the opportunity to provide you with a much more satisfying stay on a future visit to Lille. Enora Belleil, Deputy Manager

Web-users rating

Other web-users rate our hotel

715 reviews 9.8/10 Location
995 reviews 5.1/10 Room
866 reviews 8.8/10 Service
11 reviews 7.1/10 WiFi
544 reviews 4.7/10 Comfort
406 reviews 7.7/10 Breakfast
256 reviews 5.3/10 Amenities
256 reviews 4.2/10 Cleanliness

148 reviews 9.8/10 Location
219 reviews 6/10 Room
226 reviews 9.3/10 Service
114 reviews 7.5/10 Breakfast
59 reviews 5.4/10 Amenities
53 reviews 5.7/10 Vibe
52 reviews 4.6/10 Cleanliness
29 reviews 4.3/10 Food

63 reviews 9.7/10 Location
125 reviews 4.4/10 Room
102 reviews 8.4/10 Service
55 reviews 4.3/10 Comfort
42 reviews 7.8/10 Breakfast
29 reviews 5.1/10 Amenities
25 reviews 5.1/10 Vibe
24 reviews 4.1/10 Cleanliness

64 reviews 9.9/10 Location
99 reviews 5.5/10 Room
90 reviews 8.9/10 Service
48 reviews 4.9/10 Comfort
31 reviews 7.4/10 Breakfast
29 reviews 4.8/10 Cleanliness
28 reviews 4.9/10 Vibe
14 reviews 4.7/10 Food

24 reviews 9.8/10 Location
41 reviews 5.7/10 Room
41 reviews 9/10 Service
23 reviews 5/10 Comfort
14 reviews 8/10 Breakfast
10 reviews 5/10 Cleanliness
9 reviews 5.3/10 Amenities
9 reviews 5.2/10 Vibe

Frequently asked questions

Where is the hotel located and how can I get there?

What types of rooms are available?

What services and amenities are available?

What dining options are available?

What are the check-in and check-out times?

At the Mercure Lille Centre Grand-Place Hotel, check-in is available from 03:00 PM and check-out is up to 12:00 PM. For more flexibility, many hotels offer the late check-out option, allowing you to enjoy your stay longer. Indeed, members of the ALL Accor loyalty program benefit from preferential conditions and late check-out. If you are not a member, you can also request a late check-out when booking online, upon arrival or directly at the front desk the day before or the day of departure. A late departure can sometimes be offered until 1-2 PM.

Are there any special offers or discounts available?

Yes, Mercure Lille Centre Grand-Place Hotel regularly offers special deals and discounts, mainly accessible through our ALL Accor loyalty program. By becoming a free member, you benefit from preferential rates year-round, often 5% to 10% off. You can also take advantage of exclusive offers sometimes up to 30% or 40% off stays for certain periods. To maximize your savings, check the Deals section on all.accor.com, sign up for newsletters to receive the best offers by email, be flexible with your dates and book directly via the website or the ALL Accor app, to enjoy the best guaranteed rates and earn loyalty points.