Mercure Lille Centre Grand-Place Hotel 4 stars

Customer review rating (ALL Rating) 4.3/5 1,451 reviews

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Mercure Lille Centre Grand-Place Hotel - Image 1
Mercure Lille Centre Grand-Place Hotel - Image 2
Mercure Lille Centre Grand-Place Hotel - Image 3
Mercure Lille Centre Grand-Place Hotel - Image 4
2 boulevard Carnot, 59000 LILLE, France

Description

Hotel extras

  • Boutique hotel in the heart of Lille.

  • Train stations within 10 minutes' walk.

  • Certified Green Key

  • "Cuisine Lounge": catering to make you feel at home.

  • Public parking lot (Opéra) near the hotel.

Our accommodation(s)

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Hotel location

Mercure Lille Centre Grand-Place Hotel

2 boulevard Carnot
59000 LILLE
France

GPS:50.638104, 3.065183

Telephone
Fax +33 3 20 14 71 48

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Cuisine Lounge

Relax in our cozy, laid-back bar and choose from its selection of Mercure wines. Try our cocktails and gourmet wines, or share a charcuterie platter with friends. Our team is always there to greet you with a smile!

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.3/5  1,451 reviews

TripAdvisor Rating  3.9/5  1,581 reviews

Certificate of excellence 2024

Customer review rating 4.5/5

Jan R. Couples - Confirmed reviews ALL

Geachte Klant, Wij danken u oprecht voor uw positieve beoordeling. Wij zijn verheugd te vernemen dat u onze centrale ligging evenals het ontbijt gewaardeerd heeft. Uw complimenten over ons personeel worden zeer gewaardeerd. Hoogachtend, Delphine Wattellier - Directeur Mercure Lille Centre Grand Place

Customer review rating 2.0/5

Eric C. Couples - Confirmed reviews ALL

Dear Client, Thank you for sharing your feedback regarding your recent stay at our hotel. We are pleased to hear that you appreciated our central location, but we are truly sorry to learn about the various issues you encountered during your visit. We understand the importance of a good night's sleep and regret that the quality of the pillows did not meet your expectations. Your comments regarding the television channels and the YouTube connection have been noted, and we will address these matters with our team. We sincerely apologize for the inconvenience caused by the elevator being out of service on the day of your departure. Additionally, we strive to maintain high standards of cleanliness, and we regret that your experience in the men's restroom did not meet this expectation. Regarding the welcome drink voucher, we appreciate your feedback and confirm that the French loyalty program only provides one drink voucher per room. Once again, thank you for your comments, which help us improve our services. Delphine Wattellier - Director Mercure Lille Centre Grand Place

Customer review rating 4.5/5

Rachel C. Couples - Confirmed reviews ALL

Dear Guest, Thank you for your kind words about your stay with us. We are delighted to hear that you found our location convenient and our staff accommodating. We look forward to welcoming you back in the future! Delphine Wattellier - Directrice Mercure Lille Centre Grand Place

Customer review rating 4.5/5

Magali L. Couples - Confirmed reviews ALL

Chère Cliente, Nous vous remercions pour vos commentaires positifs. Nous sommes ravis que votre séjour ait été agréable et que vous ayez apprécié l'accueil ainsi que le confort de votre chambre. Votre satisfaction est notre priorité. A très vite ! Delphine Wattellier - Directrice Mercure Lille Centre Grand Place

Customer review rating 4.5/5

Bruno A. Solo - Confirmed reviews ALL

Cher Client, Nous vous remercions sincèrement pour vos commentaires élogieux concernant notre emplacement et le service de ménage. Nous vous remercions également pour mettre en avant notre personnel d'étage qui se démène chaque jour pour rendre votre séjour des plus agréable. Votre satisfaction est notre priorité et nous sommes ravis que vous ayez apprécié votre séjour. Au plaisir de vous revoir très prochainement ! Delphine Wattellier - Directrice Mercure Lille Centre Grand Place

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Other web-users rate our hotel

  • 648 reviews 9.7/10 Location
  • 906 reviews 5.7/10 Room
  • 809 reviews 9.1/10 Service
  • 8 reviews 6/10 WiFi
  • 513 reviews 5/10 Comfort
  • 401 reviews 8/10 Breakfast
  • 216 reviews 6/10 Cleanliness
  • 205 reviews 4.7/10 Amenities

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.