Mercure Lille Centre Grand-Place Hotel 4 stars

Customer review rating (ALL Rating) 4.2/5 1,592 reviews

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Mercure Lille Centre Grand-Place Hotel - Image 1
Mercure Lille Centre Grand-Place Hotel - Image 2
Mercure Lille Centre Grand-Place Hotel - Image 3
Mercure Lille Centre Grand-Place Hotel - Image 4
2 boulevard Carnot, 59000 LILLE, France

Description

Hotel extras

  • 4★ boutique hotel in the heart of Lille, a stone's throw from Grand'Place.

  • Within walking distance of Lille Flandres and Lille Europe train stations

  • Eco-friendly hotel, certified Green Key.

  • Bar lounge with appetizer platters to share

  • Take advantage of a balcony in some of our rooms.

Our accommodation(s)

Hotel location

Mercure Lille Centre Grand-Place Hotel

2 boulevard Carnot
59000 LILLE
France

GPS:50.638104, 3.065183

Telephone
Fax +33 3 20 14 71 48

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Cuisine Lounge

Relax in our cozy, laid-back bar and choose from its selection of Mercure wines. Try our cocktails and gourmet wines, or share a charcuterie platter with friends. Our team is always there to greet you with a smile!

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  1,592 reviews

TripAdvisor Rating  3.9/5  1,599 reviews

Most helpful staff

TripAdvisor rating 5.0/5

Marie-Noelle W TripAdvisor review

Superb location, very helpful staff, particularly Romain, a senior member of staff who could not be more helpful, friendly and charming. We will return as we loved Lille. There is so much to see and do and the shopping is wonderful.

Great Location and Good Service

TripAdvisor rating 3.0/5

TheBurgers TripAdvisor review

We stayed at the Mercure Grand Place for a couple of nights when visiting the Christmas markets in December. The hotel is in an incredible location being right in the centre and close to the Old Town along with many restaurants. We also thought the service throughout from the team was really good - they were very helpful. We also had breakfast with our reservation which was buffet style with a good selection of cereals, cheeses, yogurts, breads, pancakes and the opportunity to cook your eggs fresh. The downside to breakfast is that is located in a small corner close to the bar and is hard to reach the food when it's busy. Sadly, at busy times there aren't enough tables and again you will need to use the bar tables which are low, coffee style and we found hard to eat at. The rooms are functional and clean. The bed was comfy and there is a TV, fridge and small table / desk on wheels but it's cosy to put it politely. There was a shower which was very good but the shower door didn't fit that well so you did end up soaking the floor. If you are looking for a central hotel with great staff and don't mind a small room then the Mercure would be ideal.

Customer review rating 1.0/5

Sophie A. Families - Confirmed reviews ALL

We stay every year and used to love the place. There is a new bar on the other side of tge street and there was a lot of noise until 3am. We literally could not sleep. At the very least earplugs should be provided. We’ll go somewhere else next time.

Customer review rating 1.0/5

Richard B. Friends - Confirmed reviews ALL

Had to change room because of noise. Second room small with strong smell of drains, which was not rectified. Poor standard of house keeping. Poor standard of decoration. Staff were good.

Customer review rating 2.5/5

Rebecca T. Couples - Confirmed reviews ALL

Hotel was functional and near to the centre. However, the staff were somewhat indifferent and not particularly friendly. The room was nice - but the shower gel (fixed to the wall) was virtually empty on arrival. There were minimal teabags - when we asked for more we were given our allocation of 2 teabags (one each) and one tiny UHT milk pod each. It really felt it was all done on a shoe string - and it wasn’t a budget hotel. It felt like one.

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Other web-users rate our hotel

  • 692 reviews 9.7/10 Location
  • 984 reviews 5.2/10 Room
  • 836 reviews 8.9/10 Service
  • 11 reviews 7.1/10 WiFi
  • 544 reviews 4.4/10 Comfort
  • 420 reviews 7.9/10 Breakfast
  • 248 reviews 5.6/10 Cleanliness
  • 247 reviews 4.9/10 Amenities

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.