Mercure Lille Centre Grand-Place Hotel 4 stars

Customer review rating (ALL Rating) 4.4/5 1,575 reviews

Hotel extras

  • Labeled ALLSAFE by Bureau Veritas

  • Boutique hotel in the heart of Lille

  • Train stations 10min walk away

  • Lounge kitchen: catering to make you feel at home.

  • Opera public car park near the hotel.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Our accommodation(s)

Choose from different room categories: a Standard Room or a Superior Room to take advantage of a wider range of services.

Hotel location

Mercure Lille Centre Grand-Place Hotel

2 boulevard Carnot
59000 LILLE

GPS:50.638104, 3.065183

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Cuisine Lounge

Relax in our cozy, laid-back bar and choose from its selection of Mercure wines. Try our cocktails and gourmet wines, or share a charcuterie platter with friends. Our team is always there to greet you with a smile!

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,575 reviews

TripAdvisor Rating  4.0/5  1,521 reviews


TripAdvisor rating 5.0/5

llanelli65 TripAdvisor review

The building was beautiful. I’d booked a privilege room which was spacious, clean, light and incredibly comfortable. The bathroom was great with a bath, shower and separate toilet. The only suggestion I would make is that there should be a coffee machine in the room. Finally, and most importantly, the staff were TERRIFIC, at reception and at kitchen and housekeeping level. HelenEd .

Customer review rating 3.5/5

Anonymous Couples - Confirmed reviews ALL

Decent, room was very low quality compared to the rest of the hotel (I don't understand why it has 4 stars) Uncomfortable bed (very thin mattress) Satisfied with the cleanliness. Very good breakfast

Couldn't be more convenient! Great hotel.

TripAdvisor rating 4.0/5

Gaynor S TripAdvisor review

The hotel isn't actually on the main square, but is only a 2 minute walk away, so really convenient, for getting in to the centre, but away from the crowds and noise. [Though there can be traffic jams around the hotel, at a weekend.] Bedrooms are a decent size, well equiped, with really comfortable beds and extremely clean, small fridge and hospitality tray, brilliant shower, but no bath. The rooms come with a small kettle, cups etc, but virtually no milk, [only 2 small cartons], and no English style tea, so suggest if you enjoy your favourite British drink, then take a supply of tea bags, and pick up some milk when you first arrive. Staff are very helpful and friendly. There is no evening restaurant, just a breakfast room, and a bar. The food at breakfast is simple but adequate, though you have the use of a proper coffee machine, to make your own choice of coffee. English tea bags are not available, but reasonable others available, including fruit ones. Definitely recommend this hotel.

take another hotel

Customer review rating 1.5/5

Pauls Business - Confirmed reviews ALL

Slow elevator Room equipment looking old Breakfast chaotic (no more coffee, dirty place, orange juice on the floor... bad day start) BUT: reception people were nice

Dear Guest, Thank you for taking the time to tell us about your experience at the Hôtel Mercure Lille Centre Grand-Place. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Delphine Wattellier Directrice

Good night

Customer review rating 4.0/5

Sam Couples - Confirmed reviews ALL

Comfortable beds Clean room

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Other web-users rate our hotel

  • 515 reviews 9.3/10 Location
  • 741 reviews 6.4/10 Room
  • 742 reviews 9.4/10 Service
  • 375 reviews 7/10 Breakfast
  • 179 reviews 7.4/10 Cleanliness
  • 6 reviews 3.8/10 Sustainability

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