ibis Styles Lille Centre Grand Place 3 stars

Customer review rating (ALL Rating) 4.5/5 861 reviews

Best price
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28 Rue Anatole France, 59000 LILLE, France

Description

Hotel extras

  • Near the Grand-Place and the Lille Flandres and Lille Europe train stations

  • Certified Green Key for the second consecutive year

  • Rooms with balcony and views of the opera hall

  • 24-hour catering with our "Vrai et Bon" mason jar offer

  • Connecting rooms, perfect for a cozy family stay

Our accommodation(s)

Hotel location

ibis Styles Lille Centre Grand Place

28 Rue Anatole France
59000 LILLE
France

GPS:50.63749, 3.06679

Telephone
Fax +33 3 20 06 02 20

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

IBIS STYLES

Help yourself to our 'temptation board' any time. You can try lots of local beers, along with savory or sweet treats. Need a night snack? Give your taste buds a zing with our Vrai et Bon dishes.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  861 reviews

TripAdvisor Rating  3.9/5  810 reviews

Customer review rating 2.5/5

Mohamad S. M. Business - Confirmed reviews ALL

The room were cold and they were not taking action after saying couple of times. Considering the room rate the service is not up-to-the-mark.

Dear Mohamad, Thank you for sharing your feedback. I am truly sorry that your room was cold and that your experience did not meet your expectations. Your comfort is extremely important to us. Unfortunately, our main heating system went into default due to a broken ventilation component. The replacement part has already been ordered, with a delivery time of four days. While waiting for the repair, we have purchased additional portable heaters, which are available at reception for any guest who may need one. I sincerely apologize if this solution was not offered to you promptly. We will reinforce our communication to ensure every request is handled efficiently. We hope to have the chance to welcome you again under much better conditions. Kind regards, Guillaume VAN SIMAEYS Ibis Styles Lille Grand Place

Customer review rating 4.5/5

Nick M. Couples - Confirmed reviews ALL

Very centrally located with good restaurants and bars close by. The staff went the extra mile to help.;

Dear Nick M., Thank you for your kind words regarding our staff and the prime location of our hotel. We are pleased to hear that you found our team helpful and that you enjoyed the proximity to local dining options. Your feedback is greatly appreciated. Best regards, ibis Styles Lille Centre Grand-Place

Customer review rating 4.5/5

Claudia K. Business - Confirmed reviews ALL

It was great except for a slight miscommunication on the check out time. 2 different people told us the check out was 2.00 when it was in fact 12.00. Besides that everything was amazing

Dear Claudia K., Thank you for your feedback. We are pleased to hear that your overall experience was enjoyable. We apologize for any confusion regarding the check-out time and appreciate your understanding. Your comments will be taken into consideration as we continually strive to improve our service. Best regards, ibis Styles Lille Centre Grand-Place

BLOOD-STAINED SHEETS, UNCHANGED BETWEEN GUESTS !!

TripAdvisor rating 1.0/5

Murphy W TripAdvisor review

On the morning of November 9, 2025, I discovered dried blood stains (about 1 cm) on the bedsheets. Clearly, the linen had not been washed or changed after the previous guest. This is a serious failure of basic hygiene standards. When I reported it, the receptionist said he couldn’t check every sheet one by one and downplayed the issue. This hotel clearly does not respect basic public health and hygiene standards. Avoid this hotel at all costs !

Dear Sir, We are truly sorry to read about your dissatisfaction following your stay at Ibis Styles Lille Centre Grand Place. Cleanliness, hygiene, and quality are absolute priorities for our team, and we regret that your experience did not meet your expectations. However, I would like to offer some clarification. I personally handled your check-out and took the time to discuss this matter with you. I explained that our linen is managed by our professional supplier ELIS, a company well known for its strict hygiene and quality control protocols. Each room is also systematically checked by our housekeeping team before a new guest arrives. While a human error can unfortunately occur, had you informed us of the issue when you first noticed it, we would, of course, have immediately offered you another room and taken the necessary corrective action. You did not raise any concern during breakfast or prior to your departure, and your comments were only made at check-out, later being shared across several online platforms. We regret that you did not give our team the opportunity to react on the spot and provide an immediate solution, as we always strive to do whenever a guest experiences an inconvenience. Please rest assured that we take every comment very seriously, and a reminder has been issued to both our team and our laundry provider to further strengthen our quality controls. We sincerely hope you will give us another opportunity to welcome you back and demonstrate the quality of service for which our establishment is known. Kind regards, Guillaume [VAN SIMAEYS General Manager – Ibis Styles Lille Centre Grand Place

Great value hotel

TripAdvisor rating 4.0/5

M4859IWandrewg TripAdvisor review

Good that the price included breakfast which was good and nice bar , friendly staff the room was small but big bed and very comfy tiny bathroom but ok for one night .Good value al in all.

Dear M4859Wandrewg, Thank you for your kind feedback! We’re glad you enjoyed the breakfast, our bar, and the friendliness of our team. We appreciate your comments regarding the room size and bathroom, and we’re happy they were comfortable for your stay. We look forward to welcoming you back soon! Guillaume VAN SIMAEYS General Manager – Ibis Styles Lille Centre Grand Place

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Other web-users rate our hotel

  • 506 reviews 9.3/10 Location
  • 487 reviews 5.7/10 Room
  • 611 reviews 9.6/10 Service
  • 6 reviews 7.1/10 WiFi
  • 430 reviews 8.7/10 Breakfast
  • 307 reviews 3.7/10 Comfort
  • 152 reviews 7.3/10 Cleanliness
  • 100 reviews 3.4/10 Amenities

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.