ibis Styles Lille Centre Grand Place 3 stars

Customer review rating (ALL Rating) 4.5/5 853 reviews

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ibis Styles Lille Centre Grand Place - Image 1
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28 Rue Anatole France, 59000 LILLE, France

Description

Hotel extras

  • Near the Grand-Place and the Lille Flandres and Lille Europe train stations

  • Certified Green Key 2026

  • Rooms with balcony and views of the opera hall

  • 24-hour catering with our "Vrai et Bon" mason jar offer

  • Connecting rooms, perfect for a cozy family stay

Our accommodation(s)

Hotel location

ibis Styles Lille Centre Grand Place

28 Rue Anatole France
59000 LILLE
France

GPS:50.63749, 3.06679

Telephone
Fax +33 3 20 06 02 20

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

IBIS STYLES

Help yourself to our 'temptation board' any time. You can try lots of local beers, along with savory or sweet treats. Need a night snack? Give your taste buds a zing with our Vrai et Bon dishes.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  853 reviews

Customer review rating 4.0/5

Andrew G. Couples - Confirmed reviews ALL

The room decor is a little dated and the carpets stained in places. It would be useful to have a safe in the room and there was some noise at night at the front of the hotel. although the staff warned us about this beforehand so we were not surprised by it. Location is very close to the centre of Lille and the Eurostar station which is very useful. Overall, the staff made the stay enjoyable and the breakfast selection, although limited, was all very tasty and there was plenty to eat.

Dear Andrew, Thank you very much for taking the time to share your feedback following your stay with us. We appreciate your honest comments regarding the room décor, carpeting, and the absence of an in-room safe. Please be assured that these points have been noted and are part of our ongoing reflections as we work to improve our facilities. We are also grateful for your understanding concerning the noise at the front of the hotel and are pleased that our team was able to inform you in advance so there were no surprises. It is wonderful to read that you found our location convenient, particularly for the city centre and the Eurostar station, and that our team contributed positively to your overall experience. Your kind words about the breakfast are also very much appreciated. We truly hope to have the pleasure of welcoming you back on a future visit to Lille. Kind regards, Guillaume VAN SIMAEYS Général manager

Customer review rating 4.5/5

Omobola O. Couples - Confirmed reviews ALL

Team member Prince made our stay magical right from the onset. His warm informative welcome. The immediate support he provided when we had questions regarding practical matters was impeccable. Prince went above and beyond to make sure that little niggling issues were effectively resolved.

Dear Omobola, Thank you very much for taking the time to share this wonderful feedback following your stay at the Ibis Styles Lille Centre Grand Place. We are delighted to read that Prince helped make your stay magical from the very beginning. His warm welcome, attentiveness, and dedication to resolving even the smallest details truly reflect the values of our hotel. Your kind words have been shared with Prince, who will be extremely pleased and proud to receive such recognition. We truly hope to have the pleasure of welcoming you back again very soon. Kind regards, Guillaume VAN SIMAEYS Ibis Styles Lille Centre Grand Place

Customer review rating 3.5/5

Remy K. Solo - Confirmed reviews ALL

people at the front office were nice. my room was comfortable. in 2 min I was or in the train or in the beautiful streets of Lille

Dear Remy, Thank you very much for taking the time to share your experience. I am pleased to read that you appreciated the kindness of our front office team, the comfort of your room, and our central location, allowing you to reach both the train station and the beautiful streets of Lille within minutes. Your feedback is valuable to us and helps us continue improving the quality of our services. We hope to have the pleasure of welcoming you again for an even more satisfying stay. Kind regards, Guillaume Van Simaeys General Manager – Ibis Styles Lille Centre Grand Place

Customer review rating 4.5/5

Paul C. Couples - Confirmed reviews ALL

Especially the location and kind owners of the hotel pleased us. It is truely in the very heart of the old town of Lille and the people serving us were extremely helpful in showing us the way round the city.

Cher Paul C., Nous vous remercions sincèrement pour vos commentaires élogieux concernant notre emplacement et la qualité de service. Il est très gratifiant de savoir que notre équipe a su vous aider à découvrir Lille et que vous avez apprécié votre séjour au cœur de la ville. Nous espérons avoir le plaisir de vous accueillir à nouveau très bientôt. Cordialement, ibis Styles Lille Centre Grand-Place

Customer review rating 2.5/5

Mohamad S. M. Business - Confirmed reviews ALL

The room were cold and they were not taking action after saying couple of times. Considering the room rate the service is not up-to-the-mark.

Dear Mohamad, Thank you for sharing your feedback. I am truly sorry that your room was cold and that your experience did not meet your expectations. Your comfort is extremely important to us. Unfortunately, our main heating system went into default due to a broken ventilation component. The replacement part has already been ordered, with a delivery time of four days. While waiting for the repair, we have purchased additional portable heaters, which are available at reception for any guest who may need one. I sincerely apologize if this solution was not offered to you promptly. We will reinforce our communication to ensure every request is handled efficiently. We hope to have the chance to welcome you again under much better conditions. Kind regards, Guillaume VAN SIMAEYS Ibis Styles Lille Grand Place

Other web-users rate our hotel

  • 520 reviews 9.4/10 Location
  • 493 reviews 5.8/10 Room
  • 626 reviews 9.6/10 Service
  • 6 reviews 7.1/10 WiFi
  • 429 reviews 8.8/10 Breakfast
  • 310 reviews 3.7/10 Comfort
  • 149 reviews 7.7/10 Cleanliness
  • 103 reviews 4.1/10 Amenities

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