ibis Lille Centre Grand-Place 3 stars

Customer review rating (ALL Rating) 4.1/5 1,500 reviews

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ibis Lille Centre Grand-Place - Image 1
ibis Lille Centre Grand-Place - Image 2
ibis Lille Centre Grand-Place - Image 3
ibis Lille Centre Grand-Place - Image 4
21, rue Lepelletier, 59000 LILLE, France

Description

Hotel extras

  • Perfect location at the entrance to the old town, next to La Grand Place

  • 24-hour light catering service available

  • Private car park, subject to reservation

  • A personal hotel with a warm team

  • Free WiFi throughout the hotel

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Room

Standard Room with one single bed

Photo out of - Standard Room with one single bed

The new ibis room features the new Sweet Bed by ibis bedding and offers the ultimate in comfort, with a single bed, desk, Internet, wood floor, LCD flat-screen TV with all the main channels and a bathroom.

  • Views:

    City View

Max. number of persons
1

Bedding

Single bed(s) x1

Bathroom

Bathroom Facilities

  • Bathroom products
  • Flexible showerhead
  • Hair dryer in bathroom
  • Mirror
  • Universal shaving plug
  • Handheld shower

Media And Technology

Internet Facilities

  • Wireless internet in your room

Tv Facilities

  • DTT TV package
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV
  • 22'/56 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Self-closing rooms

Comfort Features

  • Alarm clock
  • Double Glazing
  • Hair dryer
  • Opening windows
  • Vacuum cleaner

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call

Temperature Air Control

  • Air Conditioning
  • Individual heating and air conditioning adjustment

Working Area

  • Business Desk
  • 1 pers. max
  • Bedding 1 x Single bed(s)
  • Views: City View
See availabilities

The new ibis room features the new Sweet Bed by ibis bedding and offers the ultimate in comfort, with twin beds, desk, Internet, parquet floor, LCD flat-screen TV with all the main channels and a bathroom.

  • Views:

    City View

Max. number of persons
2

Bedding

Twin bed(s) x2

Baby crib on request

Bathroom

Bathroom Facilities

  • Bathroom products
  • Flexible showerhead
  • Hair dryer in bathroom
  • Mirror
  • Universal shaving plug
  • Handheld shower

Media And Technology

Internet Facilities

  • Wireless internet in your room

Tv Facilities

  • DTT TV package
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV
  • 22'/56 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Self-closing rooms

Comfort Features

  • Alarm clock
  • Double Glazing
  • Hair dryer
  • Opening windows
  • Vacuum cleaner

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call

Temperature Air Control

  • Air Conditioning
  • Individual heating and air conditioning adjustment

Working Area

  • Business Desk
See availabilities

The new ibis room features the new Sweet Bed by ibis bedding and offers the ultimate in comfort, with a double bed and a single bed, desk, Internet, wood floor, LCD flat-screen TV with all the main channels and a bathroom.

  • Views:

    City View

Max. number of persons
3

Bedding

Single bed(s) x1

Double bed(s) x1

Baby crib on request

Bathroom

Bathroom Facilities

  • Bathroom products
  • Flexible showerhead
  • Hair dryer in bathroom
  • Mirror
  • Universal shaving plug
  • Handheld shower

Media And Technology

Internet Facilities

  • Wireless internet in your room

Tv Facilities

  • DTT TV package
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV
  • 22'/56 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Self-closing rooms

Comfort Features

  • Alarm clock
  • Double Glazing
  • Hair dryer
  • Opening windows
  • Vacuum cleaner

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call

Temperature Air Control

  • Air Conditioning
  • Individual heating and air conditioning adjustment

Working Area

  • Business Desk
See availabilities

Hotel location

ibis Lille Centre Grand-Place

21, rue Lepelletier
59000 LILLE
France

GPS:50.638255, 3.063061

Telephone
Fax +33 3 20 74 91 30
Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • 100% Non Smoking Property
Near the property
  • Car park
  • 59 rooms
  • 3 rooms for people with reduced mobility
  • 4 family rooms
  • 5 floors

Languages spoken at the hotel

  • English
  • French

100% Non Smoking Property

Elevator to all floor

Laundry / Valet Services

  • Laundry / Valet Services Additional charge

Wi-Fi

  • WiFi at the hotel
  • WiFi in the communal areas

Air conditioning

Iron

  • Iron at reception

Safe deposit box at reception

  • Safe deposit box at reception

Check In & Check-out facilities

  • Express check-out

Pets

Pets allowed Additional charge

Catering

Breakfast

  • Buffet Additional charge
  • Near the property
  • Indoor parking
  • Private
  • 8 parking spaces
  • Parking opened 24/7
  • Max Limited Height: 2.2 m / 7.22 ft

  • Parking pricing: 15.00 € 15 EUR Per day

Services & equipment

  • Stairs

Security

  • Well-lit parking
  • Parking with security service
  • Controled access parking
  • Parking equipped with lights
  • Patrolled parking

Accessibility

  • Elevators

Breakfast

Photo out of - Breakfast

Buffet

Services

  • Hot Breakfast
  • Cold breakfast

Restaurant

  • Cafétéria

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  1,500 reviews

Customer review rating 3.0/5

Chris M. Couples - Confirmed reviews ALL

Dear Chris M., Thank you for sharing your feedback regarding your recent stay with us. We are pleased to hear that you appreciated our central location, which indeed allows for easy access to local attractions and transport. We acknowledge your comments about the size of the room and the amenities provided. Our hotel aims to deliver a straightforward experience, which might not meet everyone's expectations regarding space and facilities. We will take your observations about the shower water pressure and towel quality into consideration, as we continuously strive to enhance our offerings. Thank you once again for your insights, and we hope to welcome you back in the future. Best regards, ibis Lille Centre Grand-Place

Customer review rating 5.0/5

Virginie G. Families - Confirmed reviews ALL

Chère Mme G., Nous vous remercions sincèrement pour vos commentaires positifs. Nous sommes ravis d'apprendre que vous avez trouvé notre hôtel confortable et que votre séjour a été excellent. Votre satisfaction est notre priorité. Cordialement, ibis Lille Centre Grand-Place

Customer review rating 2.0/5

Marine B. Business - Confirmed reviews ALL

Dear Marine B., Thank you for sharing your feedback regarding your recent stay with us. We appreciate your comments about our location and the warm service provided by our reception team. However, we regret to learn that the room size and noise levels did not meet your expectations. Our accommodations vary in size, and we strive to provide a comfortable environment for all guests. Your feedback regarding the amenities will be taken into consideration as we continuously seek to enhance our offerings. Thank you for your understanding. Best regards, ibis Lille Centre Grand-Place

Customer review rating 3.5/5

Steve P. Business - Confirmed reviews ALL

Dear Mr P., Thank you for your feedback. We appreciate your comments regarding the comfort and cleanliness of our hotel. However, we are committed to continuously improving our guests' experiences and welcome any specific suggestions you may have to enhance your stay. Goodbye and best regards, ibis Lille Centre Grand-Place

Customer review rating 4.5/5

Andrew G. Solo - Confirmed reviews ALL

Thank you for your kind feedback regarding your recent stay with us. We are delighted to hear that you found our location convenient and enjoyed your experience. It is always a pleasure to welcome returning guests like yourself. Goodbye and best regards, ibis Lille Centre Grand-Place

Dear Chris M., Thank you for sharing your feedback regarding your recent stay with us. We are pleased to hear that you appreciated our central location, which indeed allows for easy access to local attractions and transport. We acknowledge your comments about the size of the room and the amenities provided. Our hotel aims to deliver a straightforward experience, which might not meet everyone's expectations regarding space and facilities. We will take your observations about the shower water pressure and towel quality into consideration, as we continuously strive to enhance our offerings. Thank you once again for your insights, and we hope to welcome you back in the future. Best regards, ibis Lille Centre Grand-Place

Customer review rating 5.0/5

Virginie G. Families - Confirmed reviews ALL

Excellent

Chère Mme G., Nous vous remercions sincèrement pour vos commentaires positifs. Nous sommes ravis d'apprendre que vous avez trouvé notre hôtel confortable et que votre séjour a été excellent. Votre satisfaction est notre priorité. Cordialement, ibis Lille Centre Grand-Place

Customer review rating 2.0/5

Marine B. Business - Confirmed reviews ALL

The room is very small. Not easy to get inside the bathroom. Could hear elevator and people working during the night. I also could hear people showering very late during the night. No bedside tables. Range of drinks very limited. The only positive was the personal at reception who was very nice.

Dear Marine B., Thank you for sharing your feedback regarding your recent stay with us. We appreciate your comments about our location and the warm service provided by our reception team. However, we regret to learn that the room size and noise levels did not meet your expectations. Our accommodations vary in size, and we strive to provide a comfortable environment for all guests. Your feedback regarding the amenities will be taken into consideration as we continuously seek to enhance our offerings. Thank you for your understanding. Best regards, ibis Lille Centre Grand-Place

Customer review rating 3.5/5

Steve P. Business - Confirmed reviews ALL

Comfortable & clean - Satisfied

Dear Mr P., Thank you for your feedback. We appreciate your comments regarding the comfort and cleanliness of our hotel. However, we are committed to continuously improving our guests' experiences and welcome any specific suggestions you may have to enhance your stay. Goodbye and best regards, ibis Lille Centre Grand-Place

Customer review rating 4.5/5

Andrew G. Solo - Confirmed reviews ALL

It was a nice stay especially as I have stayed there so many times, it’s nice comfortable and convenient

Thank you for your kind feedback regarding your recent stay with us. We are delighted to hear that you found our location convenient and enjoyed your experience. It is always a pleasure to welcome returning guests like yourself. Goodbye and best regards, ibis Lille Centre Grand-Place

Customer review rating 5.0/5

Elaine P. Families - Confirmed reviews ALL

Staff were very friendly and gave endured our french with smiles.

Dear Elaine P., Thank you for your positive feedback regarding your recent stay. We are delighted to hear that you enjoyed our central location and found our staff to be friendly and accommodating. Your kind words are greatly appreciated. Best regards, ibis Lille Centre Grand-Place

Customer review rating 1.0/5

Derek P. Solo - Confirmed reviews ALL

Dangerous bed injured me badly. Receptionist informed. Tiny, cramped room.

Customer review rating 4.0/5

John B. Solo - Confirmed reviews ALL

Hotel is in a excellent location for visiting the wonderful old centre of Lille with all its historic buildings. The hotel's staff are friendly, welcoming and efficient. The breakfast offering was good with a selection of both hot and cold options available. The single room was adequate and clean, although quite small, the bed was comfortable although I didn't like the plastic mattress cover as it made one sweaty at night. The bathroom was very small and so was the shower cubicle (I know several people who wouldn't have fitted into it!) and the shower head holder was broken and needed replacing. But overall for the price charged, the hotel is good value.

Dear John B., Thank you for sharing your feedback regarding your recent stay at ibis Lille Centre Grand-Place. We are delighted to hear that you appreciated our excellent location, friendly staff, and the variety offered at breakfast. Your comments regarding the cleanliness and comfort of your room are also appreciated as we strive to maintain high standards for our guests. We understand your concerns regarding the size of the room and bathroom facilities, as well as the issue with the shower head holder. While we aim to provide comfortable accommodations, we acknowledge that some aspects may not meet every guest's expectations. Your insights will be valuable for our ongoing assessments of our facilities. We thank you once again for your kind words and constructive feedback. We hope to have the opportunity to welcome you back in the future. Best regards, ibis Lille Centre Grand-Place

Customer review rating 4.5/5

Terence M. Families - Confirmed reviews ALL

Close to amenities. Clean and comfortable with friendly staff

Dear Mr M., Thank you for your positive feedback. We are pleased to know that you found our location convenient, and that you appreciated the cleanliness and comfort of our hotel, as well as the friendliness of our staff. Your satisfaction is important to us. Best regards, ibis Lille Centre Grand-Place

Customer review rating 4.0/5

Simon I. Couples - Confirmed reviews ALL

The receptionist were excellent

Dear Mr I., Thank you for your positive feedback regarding our excellent location and the service provided by our reception staff. We sincerely appreciate your kind words and hope to welcome you back soon for another enjoyable stay. Best regards, ibis Lille Centre Grand-Place

Customer review rating 4.0/5

Catherine H. Families - Confirmed reviews ALL

I chose this Ibis for the location and the breakfast and was not disappointed. It's right in the center, not far from the train station and breakfast was varied, including eggs and bacon, etc. The rooms were air conditioned so we could close the windows to keep out most of the noise from the street. But our second room was near a elevator that ran all night.

Dear Mrs H., Thank you for your positive feedback regarding your recent stay. We are pleased to know that our location and breakfast offerings met your expectations. It is always our goal to provide a comfortable environment for our guests. We regret that you experienced noise disturbances from the elevator in your second room. Your comments will be taken into consideration as we continually work to enhance our services. Thank you for choosing ibis Lille Centre Grand-Place, and we hope to welcome you back in the future. Best regards, ibis Lille Centre Grand-Place

Customer review rating 5.0/5

Ruth S. Families - Confirmed reviews ALL

The hotel is clean and comfortable. Extremely well located for all of Lille. Staff friendly and helpful.

Dear Mrs S., Thank you for your kind words regarding your recent stay. We are delighted to hear that you found our location convenient, and that our team provided you with friendly and helpful service. Your satisfaction is our priority, and we hope to welcome you back soon. Best regards, ibis Lille Centre Grand-Place

Customer review rating 5.0/5

Maureen W. Solo - Confirmed reviews ALL

We were welcomed by a delightful staff member. My room was very clean and comfortable. Breakfast offered many choices, and was a very relaxed experience with informal self selection. Hotel stored our luggage until we departed for the station. I have stayed here annually, and never been disappointed.

Dear Mrs W., Thank you for your kind feedback regarding your recent stay at our hotel. We are delighted to hear that you found our location convenient, our staff welcoming, and the breakfast to your satisfaction. It is always a pleasure to host returning guests like yourself, and we appreciate your continued trust in us. Your positive remarks on cleanliness and comfort are truly encouraging for our team. We look forward to welcoming you again in the future. Best regards, ibis Lille Centre Grand-Place

Customer review rating 4.5/5

Boris D. S. Couples - Confirmed reviews ALL

extremely friendly staff, great breakfast, good price

Dear Mr D. S., Thank you for your positive feedback regarding our location, breakfast, and staff. We are delighted to hear that you enjoyed your stay and found our offerings to be of great value. Your satisfaction is our priority, and we look forward to welcoming you back in the future. Best regards, ibis Lille Centre Grand-Place

Customer review rating 4.5/5

Zahid P. A. Solo - Confirmed reviews ALL

I had the best ever experience of staying here in this hotel & the staff were extremely helpful & friendly in particular Pauline who was on duty during my check in, who made me feel at home.

Dear Zahid P. A., Thank you for your kind words regarding your recent stay with us. We are delighted to hear that you had a wonderful experience and that our staff, especially Pauline, contributed to your comfort. Your feedback is greatly appreciated. Best regards, ibis Lille Centre Grand-Place

Customer review rating 3.5/5

Barbara K. Friends - Confirmed reviews ALL

Good base to explore Lille,right in centre of town. Could do with a few more little comfort facilities,eg tea/coffee making facilities in room,better access to drinking water.

Dear MrsKelly, Thank you for your feedback regarding your recent stay. We are pleased that you enjoyed our excellent location. We appreciate your suggestions concerning in-room comfort facilities and access to drinking water, which will be taken into consideration as we strive to enhance our guest experience. Best regards, ibis Lille Centre Grand-Place

Customer review rating 4.5/5

Olivier B. Solo - Confirmed reviews ALL

Prestation impeccable.

Cher Olivier B., Nous vous remercions sincèrement pour vos commentaires positifs. Nous sommes heureux d'apprendre que nos services ont été à la hauteur de vos attentes. Votre satisfaction est notre priorité. Cordialement, ibis Lille Centre Grand-Place

Customer review rating 4.0/5

Nathalie A. P. Couples - Confirmed reviews ALL

Well located and affordable. I just wish there were hand towels in the bathroom.

Dear Nathalie A. P., Thank you for your positive feedback regarding your recent stay with us. We are pleased to hear that you appreciated our location and affordability. Regards, ibis Lille Centre Grand-Place

Customer review rating 0.5/5

Fiona P. Couples - Confirmed reviews ALL

Room was clean but the noise outside was terrible which meant we hardly slept: People coming back from a night out and having really loud conversations in the square below our room; Bins full of glass bottles being pushed along the road as venues shut; Dustbin lorries arriving early am to collect said bins. The hotel receptionist had nothing to say when I complained about it and no discount was offered. We won't be staying here ever again. Shame as the location is good and I can't fault the level of cleanliness. Breakfast was pretty good too.

Dear Fiona P., Thank you for sharing your feedback regarding your recent stay at our hotel. I am pleased to hear that you found the cleanliness of your room and the quality of breakfast satisfactory. However, I sincerely apologize for the noise disturbances you experienced during your time with us. We understand that a peaceful environment is essential for a comfortable stay. Regarding your interactions with our staff, I regret that your concerns did not receive the attention they deserved. While we strive to address guest issues promptly, I assure you that your feedback will be taken into consideration as we continuously seek to improve our services. Thank you once again for your comments. I hope you might reconsider staying with us in the future. Best regards, ibis Lille Centre Grand-Place

Customer review rating 4.5/5

Warren A. Couples - Confirmed reviews ALL

Very clean room (but on the small size), comfortable bed. Excellent continental breakfast. Ideal location for city break. Close proximity to restaurants and viewing the architectural buildings.

Dear Warren A., Thank you for your positive feedback regarding your recent stay. We are pleased to hear that you enjoyed the comfort of your room, our breakfast offerings, and the convenient location. Your comments are greatly appreciated. Goodbye and best wishes, ibis Lille Centre Grand-Place

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