Novotel Suites Gare Lille Europe 4 stars

Customer review rating (ALL Rating) 4.2/5 1,415 reviews

Novotel Suites Gare Lille Europe - Image 1
Novotel Suites Gare Lille Europe - Image 2
Novotel Suites Gare Lille Europe - Image 3
Novotel Suites Gare Lille Europe - Image 4

Description

Hotel extras

  • In the heart of Euralille, business center and shopping center

  • Takeaway catering service

  • In the immediate vicinity of Lille Europe train station

  • Public car park "Gare B" right next to the hotel.

  • 24-hour Web Corner on a Mac and paid public car park

Our accommodation(s)

Hotel location

Novotel Suites Gare Lille Europe

Boulevard de Turin
59000 LILLE
France

GPS:50.638861, 3.076622

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Bar

LE COMPTOIR NOMADE

Enjoy a selection of cold drinks, fruit juices, wines and aperitifs and take the time to relax with your family or friends in a warm and cozy atmosphere at the Novotel Suites bar

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  1,415 reviews

TripAdvisor Rating  4.1/5  1,891 reviews

Customer review rating 4.5/5

Ruud K. Solo - Confirmed reviews ALL

Excellent, thank you

Dear sir, Thank you for your positive feedback regarding your stay. We are delighted to hear that you found our location convenient and our rooms comfortable. Your satisfaction is our priority, and we look forward to welcoming you back in the future. Lisa/reception

Customer review rating 3.5/5

Eden I. M. J. T. Families - Confirmed reviews ALL

Well located, helpful staff, but the elevator stopped working.

Dear madam, sir, Thank you for your feedback regarding your recent stay. I appreciate your comments about our location and staff. I regret to hear about the inconvenience caused by the elevator malfunction. We take such matters seriously and aim to ensure a smooth experience for our guests. Lisa/reception

Customer review rating 2.0/5

Sreejith S. Families - Confirmed reviews ALL

Room was to warm, was not able to sleep properly.. also problem eiyh electricity and heater

Dear Guest, Thank you for taking the time to share your feedback. We are very sorry to hear that the temperature in your room was too warm and that this affected the quality of your sleep. We also sincerely apologize for the issues you encountered with the electricity and the heating system. This is certainly not the level of comfort we aim to provide our guests. Please be assured that your comments have been shared with our technical team so that the necessary checks and corrective actions can be carried out to prevent this from happening again. We truly regret the inconvenience caused and hope to have the opportunity to welcome you again in the future under better conditions. Kind regards, Céline Calvet

Customer review rating 3.0/5

Frederic H. Business - Confirmed reviews ALL

some flood in hotel and bad smell

Dear Guest, Thank you for taking the time to share your feedback. We’re truly sorry to hear that your stay was impacted by water issues and unpleasant odors. This is certainly not the experience we aim to provide. Please rest assured that the water damage you observed is currently being addressed. Our team is actively working on repairs to ensure that everything is restored to proper condition as quickly as possible. Your feedback is invaluable to us, and we will be taking immediate action to ensure a better experience for future guests. We truly hope you will consider staying with us again in the future to see the improvements firsthand. Thank you for bringing these matters to our attention, and we hope to have the opportunity to welcome you back under better circumstances. Best regards, The Novotel suites Team

Customer review rating 5.0/5

Laurence B. Families - Confirmed reviews ALL

Top comme d'habitude

Madame, Nous vous remercions chaleureusement pour votre retour positif. Nous sommes ravis d'apprendre que votre séjour a été à la hauteur de vos attentes et que vous avez apprécié nos services. Votre satisfaction est notre plus grande récompense. Lisa/réception

In partnership with TripAdvisor

Other web-users rate our hotel

  • 868 reviews 9/10 Location
  • 1,247 reviews 7/10 Room
  • 821 reviews 8.2/10 Service
  • 15 reviews 4.2/10 WiFi
  • 420 reviews 4.8/10 Cleanliness
  • 407 reviews 6.9/10 Breakfast
  • 209 reviews 4.3/10 Vibe
  • 185 reviews 3.7/10 Amenities

Powered by Trustyou

Our other establishments nearby

All our hotels in Lille