ibis budget Paris Porte d'Orleans

ibis budget Paris Porte d'Orleans 2 stars

Customer review rating (ALL Rating) 4.3/5 1,519 reviews

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Hotel extras

  • Certified ALLSAFE by Bureau Veritas

  • 24-hour reception

  • Novotel seminar room for hire nearby

  • Paid parking nearby

  • 15 minutes from the Exhibition Center

ALLSAFE approved hotel

Hotel location

ibis budget Paris Porte d'Orleans

15-21 Boulevard Romain Rolland
75014 PARIS
France

GPS:48.819779, 2.325959

Telephone +33 892 68 05 39

Fax +33 1 46 56 57 40

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast

Breakfast

Our hotel offers a varied breakfast every morning to start your day. The hardest part is choosing between our energy-filled, indulgent and balanced options.

Our accommodation(s)

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  1,519 reviews

TripAdvisor Rating  3.5/5  1,339 reviews

Temperature of the rooms among other complaints

Customer review rating 1.0/5

Diogo Couples - Confirmed reviews ALL

Besides a bed side lamp that was broken and a socket outlet that didn't work, the temperature of the room was too low and it got uncomfortably cold during the night. I reported the low temperature at the reception and I was told that I should put the fan to the minimum otherwise only cold air would come out, which I did with no positive effect. I was also told that the radiators were off and that they could not be switched off just for my room. I then asked for an extra blaket and I was told that none were available. Although I was not presented any excuse or explanation for the cold temperature, I assumed the hotel was trying to save energy. I understand the effort we should all do to spend less fossil fuels at this particular stage , but paying for a room and being unconfortable and cold because there isn't an extra blanket in a hotel of this size is simply not an acceptable. I ended up sleeping with my coat serving as an extra blanket. Friendlier and more simpathetic staff would also be in order.

Dear DIOGO P., Thank you for taking the time to tell us about your experience at the ibis budget Paris Porte d'Orléans. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Samy

Well located for my purpose. Very close to M4, which connects to all important locations of Paris.

Customer review rating 4.5/5

Gautam G. Solo - Confirmed reviews ALL

Very nice location. No frills but very convenient. The staff is professional and helpful.

Dear GAUTAM G., We very much appreciate your comments regarding your stay at the ibis budget Paris Porte d'Orléans. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, OUHAMMOU Larbi Directeur

Show the room better in websites

Customer review rating 3.0/5

Anonymous Couples - Confirmed reviews ALL

We were really disappointed about the bathroom. When a hotel offer such service it should show how the facilities are allocated in the room with pictures in the websites. The customer always have to be aware of what is buying. The staff was polite and kind.

Dear TAMARA S., Thank you for taking the time to tell us about your experience at the ibis budget Paris Porte d'Orléans. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, OUHAMMOU Larbi Directeur

Mishap during check in

Customer review rating 3.0/5

Lim Families - Confirmed reviews ALL

I provided booking details (incl. reservation number) to the employee at the front, however she did not really listen to me carefully and gave me a wrong room initially. I said my surname is LIM and she just gave me a LEE’s room, even though the booking details were not matching. I booked 2 rooms and the booking had only 1 room. I felt disrespected and did not have good impression of the hotel. Please educate your staff properly.

Dear LIM Y., Thank you for taking the time to tell us about your experience at the ibis budget Paris Porte d'Orléans. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, OUHAMMOU Larbi Directeur

no welcome drink to gold members, and you have to pay breakfast upfront on specific dates.

Customer review rating 1.0/5

Victor Business - Confirmed reviews ALL

You can not pay breakfast at checkout. And they don't tell you that a breakfast is for a specific date. I've stayed 8 days, and I have paid 4 breakfast, but they didn't told me that the breakfast was for a specific day, and wen I tried to take my breakfast on the last day, they simply told me that I couldn't use it, because it was for past day, and if you don't use in that specific day, you simply lost your money! They stole your money, and that's it! Also, my room didn't had any wardrobe, nothing, just a single small open shelf on the wall! The internet was so slow I couldn't even send e-mails! The shower door had a broken sealing, and my room was always soaked! The shower head is wrongly positioned, and pointing to the door, so it always will split water to the room. Basic stuffs are wrong or badly implemented! Worst hotel I have ever stayed! Even rotten fruits on the fruit salad! The toilet paper was so rough, that I had to buy one that didn't sand myself. No bidet/toilet shower too! The only ok thing was clean towels! No working (to make a conference) room to rent! Expensive and very poor experience!

Dear VITOR M., Thank you for taking the time to tell us about your experience at the ibis budget Paris Porte d'Orléans. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, OUHAMMOU Larbi Directeur

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Other web-users rate our hotel

  • 986 reviews 8.6/10 Location
  • 1,668 reviews 4.8/10 Room
  • 1,079 reviews 7.6/10 Service
  • 41 reviews 4/10 WiFi
  • 621 reviews 7/10 Cleanliness
  • 595 reviews 7.3/10 Breakfast

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