ibis budget Paris Porte d'Orleans 2 stars

Customer review rating (ALL Rating) 4.3/5 1,212 reviews

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15-21 Boulevard Romain Rolland, 75014 PARIS, France

Description

Hotel extras

  • Certified GREEN KEY

  • Access central Paris via metro line 4. (Notre Dame, Gare Montparnasse etc.)

  • Ideal geographical location with direct access to A6 and Orly Airport.

  • Paid parking nearby

  • 10 minutes by tram (T3) to Paris Porte de Versailles exhib. ctr and stadium

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Room

TWIN - room with 2 single beds

Photo out of - TWIN - room with 2 single beds

Design room equipped with 2 single beds with cozy comforter, bright XL shower and separate toilet, flat-screen TV, multimedia connections and WiFi. Ideal for friends or colleagues.

Max. number of persons
2
Area
From 12 m² / 129 sq ft
Accessibility
Accessible room

Bedding

Single bed(s) x2

Bathroom

Bathroom Facilities

  • Bathroom products
  • Flexible showerhead
  • Mirror

Media And Technology

Internet Facilities

  • High speed internet

Tv Facilities

  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Emergency info in rooms
  • Keypad access code

Comfort Features

  • Blackout curtain
  • Blackout Facilities
  • Double Glazing

Electric Facilities

  • 220/240 V AC

Working Area

  • Adjustable desk lamp
  • Business Desk
  • 2 pers. max
  • 12 m² / 129 sq ft
  • Bedding 2 x Single bed(s)
  • Accessible room
See availabilities

Please note that the bunk bed is not made upon arrival. Bed linen is provided but you will have to make the bed yourself.

Max. number of persons
3
Area
From 12 m² / 129 sq ft
Accessibility
Accessible room

Bedding

Single bed(s) x2

Bunk bed(s) x1

Bathroom

Bathroom Facilities

  • Bathroom products
  • Flexible showerhead
  • Full-length mirror
  • Mirror

Media And Technology

Internet Facilities

  • High speed internet

Tv Facilities

  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Emergency info in rooms
  • Keypad access code

Comfort Features

  • Blackout curtain
  • Blackout Facilities
  • Double Glazing

Electric Facilities

  • 220/240 V AC

Working Area

  • Adjustable desk lamp
  • Business Desk
See availabilities

Hotel location

ibis budget Paris Porte d'Orleans

15-21 Boulevard Romain Rolland
75014 PARIS
France

GPS:48.819779, 2.325959

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • 100% Non Smoking Property
  • 171 rooms
  • 6 rooms for people with reduced mobility
  • 171 non-smoking rooms
  • 10 floors

Languages spoken at the hotel

  • Arabic
  • Brazilian
  • English
  • Spanish
  • French
  • Italian
  • Portuguese

Reduced mobility Facilities

100% Non Smoking Property

Elevator to all floor

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas
  • High speed transmission line

Air conditioning

Check In & Check-out facilities

  • Express check-out

Catering

Breakfast

  • Buffet Additional charge

Snack and beverage machine

  • Snack and beverage machine Additional charge
  • On site
  • Indoor parking
  • Private

Breakfast

Photo out of - Breakfast

Our hotel offers a varied breakfast every morning to start your day. The hardest part is choosing between our energy-filled, indulgent and balanced options.

Buffet

Opening hours
Monday
  • -
Tuesday
  • -
Wednesday
  • -
Thursday
  • -
Friday
  • -
Saturday
  • -
Sunday
  • -
Subsequent opening hours

Services

  • Continental
  • Hot Breakfast
  • Cold breakfast

Our hotel offers a varied breakfast every morning to start your day. The hardest part is choosing between our energy-filled, indulgent and balanced options.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  1,212 reviews

Customer review rating 4.5/5

Bahram G. Solo - Confirmed reviews ALL

Dear Bahram G., Thank you for your positive feedback regarding our location and service. We are delighted to hear that you found your stay comfortable. Your satisfaction is our priority, and we look forward to welcoming you back in the future. Best regards, Samy Chef de réception ibis budget Paris Porte d'Orléans

Customer review rating 5.0/5

Sakthivel P. Families - Confirmed reviews ALL

Dear Sakthivel P., Thank you for your kind words regarding your stay with us. We are delighted to hear that you found our service welcoming and that your rooms were prepared promptly for your check-in. We look forward to welcoming you and your family back in the future. Best regards, Samy Chef de réception ibis budget Paris Porte d'Orléans

Customer review rating 5.0/5

Camilla W. Solo - Confirmed reviews ALL

Dear Camilla W., Thank you for your positive feedback regarding your stay at our hotel. We are delighted to hear that you appreciated our convenient location, clean accommodations, and the professionalism of our staff. Your kind words motivate us to maintain our high standards. Hope to see you again ! Maude General assistant manager ibis budget Paris Porte d'Orléans.

Customer review rating 5.0/5

Clarisse M. Families - Confirmed reviews ALL

Dear, Thank you for your positive feedback. We are delighted to hear that you found our location convenient and your room comfortable. It is our priority to provide great value for our guests. We look forward to welcoming you and your family back in the future. Best regards, Maude General assistant manager ibis budget Paris Porte d'Orléans

Customer review rating 1.0/5

Chloe L. Couples - Confirmed reviews ALL

Dear Chloe L., Thank you for sharing your feedback regarding your recent stay with us. I am genuinely sorry to hear about your experience, especially concerning the odor in your room and the interactions with our staff. We strive to provide a comfortable environment for all our guests, and it is disappointing to learn that we fell short during your visit. Please know that your comments about the staff's demeanor and the lack of courtesy you experienced have been noted. We appreciate your insights as they are vital for improving our service. We hope to have the opportunity to offer you a better experience in the future. Best regards, Samy Chef de réception ibis budget Paris Porte d'Orléans

Dear Bahram G., Thank you for your positive feedback regarding our location and service. We are delighted to hear that you found your stay comfortable. Your satisfaction is our priority, and we look forward to welcoming you back in the future. Best regards, Samy Chef de réception ibis budget Paris Porte d'Orléans

Customer review rating 5.0/5

Sakthivel P. Families - Confirmed reviews ALL

I am impressed with the way we were received as the family for 2 triple rooms, both were ready well in advance to check in

Dear Sakthivel P., Thank you for your kind words regarding your stay with us. We are delighted to hear that you found our service welcoming and that your rooms were prepared promptly for your check-in. We look forward to welcoming you and your family back in the future. Best regards, Samy Chef de réception ibis budget Paris Porte d'Orléans

Customer review rating 5.0/5

Camilla W. Solo - Confirmed reviews ALL

Well located, close to metro, the most professional reception staff with a big smile. Room perfectly clean, comfortable beds and view towards the Eiffel Tower.

Dear Camilla W., Thank you for your positive feedback regarding your stay at our hotel. We are delighted to hear that you appreciated our convenient location, clean accommodations, and the professionalism of our staff. Your kind words motivate us to maintain our high standards. Hope to see you again ! Maude General assistant manager ibis budget Paris Porte d'Orléans.

Customer review rating 5.0/5

Clarisse M. Families - Confirmed reviews ALL

I stayed with my family and the room is cozy, comfortable bed, clean and a fantastic value for money also because the location is very good.

Dear, Thank you for your positive feedback. We are delighted to hear that you found our location convenient and your room comfortable. It is our priority to provide great value for our guests. We look forward to welcoming you and your family back in the future. Best regards, Maude General assistant manager ibis budget Paris Porte d'Orléans

Customer review rating 1.0/5

Chloe L. Couples - Confirmed reviews ALL

Our room smelt awful, believe it was the shower room. Spoke to the staff and they said there is nothing they can do. When asked to borrow the hairdryer, the staff didnt greet us. they handed it over to us and said '5 minutes' and just looked away. They were incredibly dismissive and made me and my partner rush our showers so we could try hand it back in time. When handing it back, they didn't say anything, not even a thank you. Will not be staying at this hotel again. Awful customer service, extremely disappointing.

Dear Chloe L., Thank you for sharing your feedback regarding your recent stay with us. I am genuinely sorry to hear about your experience, especially concerning the odor in your room and the interactions with our staff. We strive to provide a comfortable environment for all our guests, and it is disappointing to learn that we fell short during your visit. Please know that your comments about the staff's demeanor and the lack of courtesy you experienced have been noted. We appreciate your insights as they are vital for improving our service. We hope to have the opportunity to offer you a better experience in the future. Best regards, Samy Chef de réception ibis budget Paris Porte d'Orléans

Customer review rating 4.5/5

Agnes P. Business - Confirmed reviews ALL

Correct

Chère Agnès P., Nous vous remercions pour votre retour positif concernant l'emplacement de notre établissement. Nous sommes ravis que votre séjour ait été à la hauteur de vos attentes. Votre satisfaction est notre priorité. Cordialement, Samy Chef de réception ibis budget Paris Porte d'Orléans

Customer review rating 1.5/5

Jennifer A. Couples - Confirmed reviews ALL

Poor food for breakfast options. Towels wasn’t great in the bedroom, extremely basic.

Dear Jennifer A., Thank you for sharing your feedback regarding your recent stay. We regret to hear that our breakfast options and the quality of towels did not meet your expectations. Your comments are valuable as we continuously strive to enhance our guests' experiences. Goodbye, and best regards, ibis budget Paris Porte d'Orléans FRONT DESK jULIEN

Customer review rating 0.5/5

Marion L. Friends - Confirmed reviews ALL

I am writing to complain about a transportation arrangement made through your reception during my stay with a friend from 29 May to 1 June. On 1 June at approximately 2:45 PM, we requested a taxi from the hotel to Orly Airport. The transportation was arranged by your receptionist, Christy. Upon arrival at the airport, the driver demanded €55. I questioned this amount because we had paid only €36 for a taxi from Orly Airport to the hotel a few days earlier. The driver stated that the price had been agreed with the hotel. I contacted the hotel and was told to call back the following day because the receptionist who had arranged the transportation had already finished her shift. On 2 June, I spoke with Christy, who confirmed that she had arranged the booking and that the agreed price had actually been €50, not €55. She informed me that she had spoken with the driver and that I should contact him directly to recover the €5 difference. I found this response unacceptable. As guests, we requested transportation through the hotel reception and reasonably believed that the hotel was responsible for the service arranged on its behalf. It should not be the responsibility of guests to pursue refunds from drivers selected by hotel staff. However, the financial aspect is only part of our concern. We understand that there is an official fixed taxi fare between Paris and Orly Airport, and that a journey from your hotel to Orly should normally cost approximately €36. While we appreciate that a small booking fee or service charge may sometimes apply, a fare of €50–55 is significantly higher than the official taxi rate. More importantly, we were never informed of the price before entering the vehicle. Christy explained that she had not been asked about the fare. Regardless of whether she was asked, we believe guests should be informed in advance when transportation arranged through the hotel is substantially more expensive than a standard taxi. This situation also raises serious concerns about the nature of the vehicle provided. Given the significant difference between the official taxi fare and the amount charged, we are no longer certain that the vehicle was an official licensed taxi at all. Looking back, I do not recall seeing a taxi sign on the roof or a visible driver licence inside the vehicle. Had we known that the transportation might not be an official taxi, we would not have accepted it. We specifically asked for a taxi. We had no interest in using a private transfer service or any unofficial transportation provider. This raises important questions regarding passenger safety and accountability. Licensed taxis are subject to regulations, inspections and insurance requirements. If the vehicle provided was not an official taxi, guests may be exposed to unnecessary risks and uncertainty regarding insurance coverage in the event of an accident or other incident. For this reason, our complaint is not merely about the fare charged. We are concerned that hotel staff arranged transportation without clearly informing us of the price, and potentially without ensuring that the vehicle provided met the standards that guests would reasonably expect when requesting a taxi through the hotel reception. We therefore request: Reimbursement of the overcharged amount. Confirmation of whether the vehicle was an officially licensed taxi or another type of transportation service. Clarification of the hotel's policy regarding transportation arrangements made by reception staff. An explanation of how the hotel intends to prevent similar situations from affecting future guests. We look forward to your response and trust that you will treat this matter seriously.

Dear Marion L., Thank you for taking the time to share your concerns regarding the transportation arrangement made during your stay with us. I sincerely regret the experience you encountered when traveling to Orly Airport. Your feedback about the discrepancy in taxi fares is important to us. It is our policy to ensure that our guests are informed about the costs associated with transportation arrangements made through our reception. I understand how distressing it can be to feel uncertain about the legitimacy of the vehicle and the fare charged. We strive to provide safe and reliable services, and I regret that we did not meet your expectations in this instance. Regarding your requests, I encourage you to reach out to our customer service team, as they are in the best position to assist you with reimbursement inquiries and provide clarity on our transportation policies. Your safety and satisfaction are of utmost importance to us, and we take your feedback seriously to improve our services. Thank you once again for your comments, and I hope to have the opportunity to welcome you back in the future. Best regards, Samy Chef de réception ibis budget Paris Porte d'Orléans

Customer review rating 0.5/5

B. M. B. Families - Confirmed reviews ALL

The air conditioning was broken. My wife, baby, and I couldn't sleep for 2 nights and they didn't change our room.

Dear B. M., Thank you for sharing your feedback regarding your recent stay. I sincerely apologize for the discomfort you experienced due to the air conditioning issue. It is unfortunate that we were unable to provide an alternative room during your visit. Your comments are valuable to us. Best regards, ibis budget Paris Porte d'Orléans FRONT DESK JULIEN

Customer review rating 5.0/5

Mohammad S. Families - Confirmed reviews ALL

The room was very clean, the staff was polite and helpful.

Cher Mohammad S., Nous vous remercions pour vos commentaires élogieux concernant l'emplacement de notre hôtel, la propreté de votre chambre et la courtoisie de notre personnel. Votre satisfaction est notre priorité, et nous sommes ravis que votre séjour ait été agréable. Bien cordialement, ibis budget Paris Porte d'Orléans LA RECEPTION JULIEN

Customer review rating 4.0/5

Daniel S. Couples - Confirmed reviews ALL

Found things nice for what we were expecting. Would of like to had another pillow and blanket on a cold night. Some more shelf space above our heads to move around better on the floor. For what we expected from the USA, things were fine.

Dear Daniel S., Thank you for taking the time to share your positive feedback. We are pleased to hear that our location suited your vacation needs and that you found your experience satisfactory. We appreciate your suggestions regarding additional amenities and space, which will be taken into consideration for future improvements. Thank you once again for your review. Best regards, ibis budget Paris Porte d'Orléans front desk Julien

Customer review rating 4.5/5

Peter V. E. Solo - Confirmed reviews ALL

Despite Budget hotel with 2 stars, all services available, with clean rooms, good wifi, friendly staff, varied breakfast (you can even bake your own eggs) etc.. to recommend

Cher Peter V. E., Nous vous remercions pour votre retour positif et sommes ravis que votre séjour ait été à la hauteur de vos attentes. Nous apprécions vos commentaires élogieux sur notre équipe, la propreté de nos chambres et la variété de notre petit-déjeuner. Vos recommandations sont très appréciées. Cordialement, ibis budget Paris Porte d'Orléans julien

Customer review rating 2.0/5

Alesia F. Couples - Confirmed reviews ALL

Good location but there was dust on the wall above the bed, the shower felt worn out and unclean and the left side of the bed was right next to a warped wall that must have suffered damp from the shower in the past.

Dear Alesia F., Thank you for sharing your feedback regarding your recent stay. We appreciate your comments about the location. However, we regret to learn about the cleanliness and maintenance issues you encountered. Your observations will be taken into consideration as we strive to enhance our guests' experiences. Goodbye, Samy Chef de réception ibis budget Paris Porte d'Orléans

Customer review rating 4.5/5

Nady P. Solo - Confirmed reviews ALL

everything is fine.

Dear Nady P., Thank you for your positive feedback regarding the location and overall experience at our hotel. We are pleased to hear that everything met your expectations. Your satisfaction is important to us. Goodbye and best regards, Samy Chef de réception ibis budget Paris Porte d'Orléans

Customer review rating 3.5/5

Claire R. Business - Confirmed reviews ALL

Personnels globalement souriants et performants

Chère Claire , Nous vous remercions pour vos commentaires concernant notre emplacement et l'attitude de notre personnel. Nous prenons note de votre retour et nous nous efforçons d'améliorer continuellement nos services pour garantir une expérience agréable à nos clients. Cordialement, Directrice Générale Pascale H

Customer review rating 4.0/5

Dirk D. Business - Confirmed reviews ALL

had a room for 2 people with a bunkbed.. so could sleep a kid as well. Breakfast was ok but basic. Service was friendly. Good location since near the station of Port D'orleans.

Madame, Monsieur D., Nous vous remercions pour vos commentaires suite à votre séjour à ibis budget Paris Porte d'Orléans. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Madame, Monsieur, en l’expression de nos sentiments les meilleurs. Samy Chef de réception

Customer review rating 2.0/5

Olivia E. Families - Confirmed reviews ALL

I stayed here as my niece and her classmates were on exchange and stayed here too and wanted to maximise my time with her - I’m a hotel designer and so comments below 1- shower pressure good but the door wouldn’t shut properly , shower door also too opaque and is opposite a mirror and a sheer shower curtain as form of divider , mirror is places in wrong location as you can see reflection whilst in bed so it’s poor design Toilet door also doesn’t shut properly 2- hallway design- I suggest less is more approach and keep the colour palette simple also note the smell- level 2 had a bad odour , level 5 was ok 3 - I suggest having hair dryers in the room (attached to wall) as it’s not convenient to have to go all the way back down to front desk to ask and then have to go back upstairs to get payment to pay a deposit for it-this should have been discussed at check in 4- room decor - I realise you’re on a budget but there is a product for every price point and the palette and materials can be refined I genuinely would love to help with any future refurbishment plans - contact : he… www.designeryint.com

Madame, Nous vous remercions d'avoir pris le temps de partager votre avis. Même si nous aurions préféré que votre expérience ait été plus agréable, vos retours et impressions sont très importants pour nous, car ils nous aident à améliorer quotidiennement nos services. La satisfaction de nos clients est notre priorité, mais apparemment nous n'avons pas réussi cette fois-ci. Si vous nous donnez l'opportunité de regagner votre confiance, nous nous ferons un plaisir de vous offrir le meilleur dont nos clients se réjouissent chaque jour. Veuillez agréer, Madame, nos salutations distinguées. Samy Chef de réception

Customer review rating 3.5/5

Michel H. Couples - Confirmed reviews ALL

Aération impossible.

Monsieur, Nous vous remercions d'avoir pris le temps de partager votre avis. Nous espérons vous revoir très bientôt! Veuillez agréer, Monsieur, nos salutations distinguées. Samy Chef de réception

Customer review rating 4.5/5

Gerard C. E. Solo - Confirmed reviews ALL

Bonne situation

Monsieur, Nous vous remercions pour vos commentaires suite à votre séjour à ibis budget Paris Porte d'Orléans. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Monsieur, en l’expression de nos sentiments les meilleurs. Samy Chef de réception

Customer review rating 4.0/5

Keith B. Couples - Confirmed reviews ALL

Quick check in with friendly staff. Room clean with comfortable bed. Parking entered through winding steep access road unsuitable for anything larger than a Renault Clio.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, the reception julien

Other web-users rate our hotel

  • 1,131 reviews 9/10 Location
  • 1,795 reviews 4.5/10 Room
  • 1,129 reviews 8.1/10 Service
  • 20 reviews 8.7/10 WiFi
  • 1,130 reviews 3.5/10 Comfort
  • 717 reviews 8.5/10 Breakfast
  • 678 reviews 6.2/10 Cleanliness

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