Mercure Paris Porte d'Orléans Hotel 4 stars

Customer review rating (ALL Rating) 4.1/5 807 reviews

Hotel extras

  • Establishment certified ALLSAFE by Bureau Veritas

  • 5-minute walk from metro line 4 and T3a streetcar, Porte D'Orléans station

  • 400m² of meeting space including 150m² fully modular, ClickShare equipment

  • Paid, secure, covered parking, illuminated, security code

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

Mercure Paris Porte d'Orléans Hotel

13 rue Francois Ory
92120 MONTROUGE
France

GPS:48.81801, 2.329034

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

L'atelier des Saisons

Chef Antoine, Anthony and their teams are keen to share their expertise and passions every season. The quality, provenance and history of our produce from the French regions are the main theme.

Our accommodation(s)

The range of fully air-conditioned rooms offering free Wi-Fi will ensure that you have a relaxing stay that meets all your expectations. Choose between a Standard Room and a Privilege Room that offers a wider range of services. For even greater comfort, the Junior Suite and its lounge area will ensure your stay is perfect.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  807 reviews

TripAdvisor Rating  3.5/5  572 reviews

Not a business hotel

TripAdvisor rating 1.0/5

siobhanadeburca Business - TripAdvisor review

Very difficult to stay here. Room service menu did not work online and there were no physical menus unless you walk to reception. Phone didn't work. I had to walk to reception to try and order food but menu was minimal so I asked if Uber eats can deliver to The door. They said yes. But then they wouldn't let uber eats into the hotel. Very unhelpful and not at all a business hotel. Wifi is poor. Rooms so dark I could barely see.

A nice hotel

Customer review rating 4.5/5

Gautam G. Solo - Confirmed reviews ALL

A nice hotel located close to M4 line which takes one to central Paris in no time.

Dear Gautam G., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Porte d'Orléans. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marine

Quiet and Pro

Customer review rating 4.5/5

Simon Business - Confirmed reviews ALL

The personnel is very discreet and available. Facilities are up the level of comfort expected from this hotel category.

Dear Simon U., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Porte d'Orléans. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marine

Customer review rating 4.5/5

Anonymous Families - Confirmed reviews ALL

Found the hotel very clean and the staff extremely helpful and friendly .

Dear Aicha H., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Porte d'Orléans. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marine

Awful!

TripAdvisor rating 1.0/5

T9224OJannas Business - TripAdvisor review

Possibly the worst Mercure hotel I have been to. Old, shabby, covered with dust, poorly furnished. Unfriendly staff at the reception. Overheated rooms with the heater not working and impossible to change the temperature. Clouds of dust in the bathroom. Sink tab broken. Will do my best to avoid.

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Other web-users rate our hotel

  • 86 reviews 8.1/10 Location
  • 345 reviews 5.3/10 Room
  • 312 reviews 7.2/10 Service
  • 15 reviews 7.9/10 WiFi
  • 139 reviews 7.3/10 Breakfast
  • 119 reviews 4.7/10 Cleanliness
  • 100 reviews 3.8/10 Vibe
  • 85 reviews 4.2/10 Food

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