Mercure Paris Porte d'Orléans Hotel 4 stars

Customer review rating (ALL Rating) 4.2/5 901 reviews

Mercure Paris Porte d'Orléans Hotel - Image 1
Mercure Paris Porte d'Orléans Hotel - Image 2
Mercure Paris Porte d'Orléans Hotel - Image 3
Mercure Paris Porte d'Orléans Hotel - Image 4

Description

Hotel extras

  • 4-star hotel located at Porte d'Orléans, just outside Paris

  • Seasonal, bistro-style cuisine during the week

  • 6 modern meeting rooms with ClickShare

  • Close to trams and metros for Paris and Orly airport

  • Easy parking: paid undercover parking lot

Our accommodation(s)

Take advantage of our Flight + Hotel offers

Discover

Hotel location

Mercure Paris Porte d'Orléans Hotel

13 rue Francois Ory
92120 MONTROUGE
France

GPS:48.81801, 2.329034

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

L ATELIER DES SAISONS

Our restaurant at Porte d Orleans takes diners on a tour of French flavors. Booking a business lunch? A romantic dinner? A nice family meal? Discover regional tastes and wine pairings in a bistro setting.

Book

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  901 reviews

Customer review rating 5.0/5

Regine A. Couples - Confirmed reviews ALL

This is the best Mercure Franchise I have stayed in and I can say that my partner and I have been in a few. I will always come back. The rooms are always way above standard. The team is amazing, the breakfast is the best ever. Please don’t change anything or make it even better. this the only hotel I will recommend with no hesitation. We will be back soon. Thank you for being amazing

Customer review rating 1.5/5

Marek G. Friends - Confirmed reviews ALL

I am writing to formally express my dissatisfaction with my recent stay at Hôtel Mercure Paris Porte d'Orléans. I chose your hotel based on my previous positive experiences with the Mercure brand and my loyalty to the ALL Accor program. Unfortunately, this stay fell significantly below the standards I have come to expect from your network. From the very beginning, there were issues at check-in. Communication in English at the reception was very limited, which made it difficult to resolve even basic matters. Additionally, there was an error with my room assignment – I had booked a room with two single beds, but instead received a room with one large bed. The room itself was in poor condition. It appeared unclean and not properly maintained. I was particularly disappointed with the bathroom – its condition was unacceptable for a four-star hotel. The ceiling was in extremely poor shape, or partially missing, which created a very negative impression. Furthermore, the breakfast offering was well below the standard I have experienced at other Mercure hotels, both in terms of quality and variety. Overall, I must say that this stay was a major disappointment and did not reflect the four-star rating or the level of service I associate with the Accor group. Unfortunately, due to my frustration at the time, I did not take photos, especially of the bathroom ceiling, which looked very bad. I kindly ask you to address the issues raised and inform me what actions will be taken to improve the quality of your services. I also believe that appropriate compensation for the inconvenience would be justified.

Customer review rating 4.0/5

Barrange P. J. Business - Confirmed reviews ALL

Stayed there for a week, rooms were near and clean, breakfast was good. Reception was as usual Accor standard.

Customer review rating 3.5/5

Yudi D. P. Solo - Confirmed reviews ALL

Receptionists were not smiling. Swimming pool was not clean.

Customer review rating 5.0/5

Binta D. Solo - Confirmed reviews ALL

Very easy access, pleasant staff

Other web-users rate our hotel

  • 167 reviews 8.6/10 Location
  • 448 reviews 6.2/10 Room
  • 501 reviews 8.3/10 Service
  • 12 reviews 5.5/10 WiFi
  • 180 reviews 8.3/10 Breakfast
  • 156 reviews 5.9/10 Cleanliness
  • 96 reviews 5.5/10 Vibe
  • 79 reviews 5.3/10 Amenities

Powered by Trustyou

Our other establishments nearby

All our hotels in Montrouge