Mercure Paris Porte d'Orléans Hotel 4 stars

Customer review rating (ALL Rating) 4.0/5 947 reviews

Mercure Paris Porte d'Orléans Hotel - Image 1
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Mercure Paris Porte d'Orléans Hotel - Image 4

Description

Hotel extras

  • Our passionate chef concocts seasonal dishes

  • 5 minutes walk from Metro Line 4 and Tram T3a

  • 400 m² of adaptable meeting areas, ClickShare equipment

  • Paid, secure, covered parking, illuminated, security code

  • 20 minutes from Orly Airport and 10 minutes from Gare Montparnasse

Our accommodation(s)

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Hotel location

Mercure Paris Porte d'Orléans Hotel

13 rue Francois Ory
92120 MONTROUGE
France

GPS:48.81801, 2.329034

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

L'atelier des Saisons

L'Atelier des Saisons: a cozy bar where Chef Antoine, Carolina, & team passionately share unique creations, celebrating seasons & imparting authentic skills.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.0/5  947 reviews

TripAdvisor Rating  3.5/5  585 reviews

Was fine

Customer review rating 2.5/5

Nikoloz B. Couples - Confirmed reviews ALL

Little bit strange experience but same as other MERCURE’s I have stayed in, we were checked in were given room with parking view which again I don’t mind but would appreciated same view as I had in second room 812 i think, we entered room founded spider living next to the bed no slippers no bathrobe went down asked for it was delivered within 10 minutes both items both bathrobe were not having belts, one of them was little bit ripped at the bottom. Than on one of the days we went down to get our welcome drinks with voucher that I got upon checkin but was told that one voucher is only for one drink despite my room was booked for2 and whenever i stay I always get drink for 2 adults… after talking to 2 agents at front desk was told show another membership to get another drink from minibar downstairs. As well no anytype or welcome amenities were given but I believe that MERCURE doesn’t do that in general not sure was having more or less same experience in other mercure But at least welcome note would be nice. So in conclusion I enjoyed my few days in Paris beautiful city however hotel was faraway from what I was expecting MERCURE to be but it’s fine lesson is learned for future 🫶🏻

Tired decor in bedrooms

Customer review rating 2.0/5

S T. Business - Confirmed reviews ALL

Bedrooms require a refurb. Didn’t feel relaxed. Bathroom also dated.

Good stay

Customer review rating 4.0/5

Mrs T. Couples - Confirmed reviews ALL

We stayed at Mercure Paris Porte d'Orléans for 8 nights. The staff were friendly, welcoming and very helpful. The room was clean and spacious. Our air conditioning was not working very well and the reception staff gave us a fan. The breakfast had limited options for individuals who are gluten free and vegan. The hotel was within walking distance of metro stations. Overall, a pleasant stay!

rubbich

Customer review rating 0.5/5

Disappointed Business - Confirmed reviews ALL

i gave my email to get a receipt not marketing spam,

Not on the level of Mercure

Customer review rating 2.0/5

Na Business - Confirmed reviews ALL

Breakfast not really nice, very basic, almost no available table, queueing 10min for a coffee (2 machines, 1 not working), no shampoo in the bathroom

Dear Vincent L., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris Porte d'Orléans. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Christian Astudillo. Assistant Front Desk Manager.

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Other web-users rate our hotel

  • 147 reviews 8.1/10 Location
  • 501 reviews 5.2/10 Room
  • 417 reviews 7.4/10 Service
  • 12 reviews 7.1/10 WiFi
  • 302 reviews 5.4/10 Comfort
  • 206 reviews 7.2/10 Breakfast
  • 177 reviews 4.8/10 Cleanliness
  • 121 reviews 3.8/10 Vibe

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