ibis Paris Porte d'Orléans 3 stars

Customer review rating (ALL Rating) 3.9/5 2,155 reviews

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Description

Hotel extras

  • Tasty breakfast in the morning

  • On-site restaurant, Courtepaille-a Health Pass must be shown to enter

  • 15 min from the Versailles exhibition center

  • 5 minutes from the Cité Universitaire and Parc Montsouris

  • 5 minutes from the SIEC exam center

Our accommodation(s)

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Hotel location

ibis Paris Porte d'Orléans

33 rue Barbès
92120 MONTROUGE
France

GPS:48.817165, 2.329198

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property

COURTEPAILLE PARIS MONTROUGE

Diverse menus with well-grilled meats, 20 choices of grilled dishes, crispy fries, vegetables or seasonal side dishes, as much as you want! We are open for lunch from Monday to Friday.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  3.9/5  2,155 reviews

TripAdvisor Rating  3.5/5  1,940 reviews

Good stay

Customer review rating 4.5/5

Ioana I. C. Business - Confirmed reviews ALL

Everything was great except the lady at the restaurant. I stayed in the hotel for 2 weeks and i went there 3 times. Every time was a bad experience. For the first time i complained at front desk and apparently she is the manager of the restaurant. Fortunately the ladies at the front desk are the best people ever- very nice, polite and beyond helpful and made feel listened and somehow better. I did not complain about the second experience with the same lady, but her attitude is sooooooooo bad. She is arrogant, not polite at all and very rude with the guests. She acts like she owns the place and everyone has to obey to her. I can not do anything on “her restaurant”. However, the servers and the lady at check out desk of the restaurant really nice. For the third time the restaurant was open, almost empty but i was asked to come back after 20 mins because there were people at the bar ?!?!? So overall the experience at the hotel was good but i exclude the restaurant part. Big hugs to front desk - again - lovely people.

Dear Ioana, I am glad you took some of your precious time to type this commentary. To begin a proper answer, ibis Paris Porte d'Orléans would like to thank you for choosing us, again. Competition is pretty tight in Paris and we shall always celebrate a loyal guest. Regarding the experience you had, we all acknowledge a mistake has been made and measures have been taken to insure a better experience for anyone. The reception wanted you to recieve the expression of its best feelings, from your manners to this incredible smile you have, being your host is some kind of privilege. Thank you again for sharing your experience, and we hope your next visit will bring you entire satisfaction. Sincerely, Remaining at your disposal, Yours, Maxim

Tired. Once again, problems with The shower.

Customer review rating 2.5/5

Emma H. Solo - Confirmed reviews ALL

The Decor in the room was tired which made it feel cheap. Once again there were problems with a shower. This time the showerhead holder wouldn’t work and so I had to hold the shower head To use it and couldn’t go underneath it. A Small thing But a real annoyance Was that the soap Dispenser over the sink was pointed towards the mirror and so really awkward to use. Even the stickers on the wardrobe were put on crooked. This room felt very unloved.

Dear EMMA H., Thank you for taking the time to tell us about your experience at the ibis Paris Porte d'Orléans. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We give to you 2000 points on your Accor Loyalty card. Sincerely, Annabel Room Division Manager Assistant

friendly receptionist

Customer review rating 3.5/5

Anonymous Business - Confirmed reviews ALL

Got my room early and the receptionist was helpful and efficient.

Dear HELENE H., We very much appreciate your comments regarding your stay at the ibis Paris Porte d'Orléans. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Annabel Room Division Manager Assistant

promises fulfilled

Customer review rating 2.0/5

Costin Business - Confirmed reviews ALL

the location is offering what is promising, yet the overall experience is not that positive despite all the efforts of certain members of the team

Dear COSTIN C., Thank you for taking the time to tell us about your experience at the ibis Paris Porte d'Orléans. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Annabel Room Division Manager Assistant

Bad room.

Customer review rating 1.5/5

Yd Families - Confirmed reviews ALL

Bad room, poorly decorated and designed. Toilet door locked us in several times, generally unpleasant stay. The cleaning staff was great though.

Dear YANN D., Thank you for taking the time to tell us about your experience at the ibis Paris Porte d'Orléans. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, christelle

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Other web-users rate our hotel

  • 611 reviews 8.1/10 Location
  • 1,580 reviews 4/10 Room
  • 1,150 reviews 8.4/10 Service
  • 20 reviews 7.9/10 WiFi
  • 919 reviews 3.8/10 Comfort
  • 610 reviews 8.5/10 Breakfast
  • 553 reviews 5.4/10 Cleanliness
  • 319 reviews 4.4/10 Vibe

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