ibis Paris Porte d'Orléans Hotel 3 stars

Customer review rating (ALL Rating) 3.9/5 8,403 reviews

ALLSAFE approved hotel

Information message

ibis Paris Porte d'Orléans
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+ 14 Services

Hotel extras

  • Hotel labelled ALLSAFE by Bureau Veritas

  • On-site restaurant, Courtepaille-a Health Pass must be shown to enter

  • 15 min from the Versailles exhibition center

  • 5 minutes from the Cité Universitaire and Parc Montsouris

  • 5 minutes from the SIEC exam center

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

ibis Paris Porte d'Orléans

33 rue Barbès
92120 montrouge
france

Fax: (+33)1/42316701

Check-in from 12h00

Check out up to 12h00

  • PORTE D'ORLEANS:  125 BARBES-ORY

  • MAIRIE DE MONTROUGE:  4 MAIRIE DE MONTROUGE

  • PTE DE CLIGNANCOURT:  4 PTE D'ORLEANS

  • ROISSY ST-REMY LES CHEVREUSES:  RER B GENTILLY

  • PONT GARIGLIANO:  3 PORTE D'ORLEANS

  • By plane

    PARIS ORLY At 12km / 7.46 miles

  • By plane

    PARIS ROISSY CHARLES DE GAULLE At 35km / 21.75 miles

  • By car

    A6-A4 At 0.2km / 0.12 miles

  • By car

    N20 At 0.1km / 0.06 miles

  • By train

    GARDE DE LYON At 8.2km / 5.1 miles

  • By train

    GARE DE L'EST At 7.4km / 4.6 miles

  • By train

    GARE DU NORD At 7.9km / 4.91 miles

  • By train

    PARIS MONTPARNASSE 1 ET 2 At 4km / 2.49 miles

GPS:48.817165, 2.329198

Hotel services

Check-in from - Check out up to

In summary
  • Car park
  • Restaurant
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar

COURTEPAILLE PARIS MONTROUGE

Diverse menus with well-grilled meats, 20 choices of grilled dishes, crispy fries, vegetables or seasonal side dishes, as much as you want! We are open for lunch from Monday to Friday.

Our accommodation(s)

Inviting, modern and cozy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

Our guest reviews for
ibis Paris Porte d'Orléans

100% genuine reviews from our guests

Find out more

ALL Rating 3.9/5

8,403 reviews

TripAdvisor Rating 3.5/5

1,862 reviews

Always fun staying at this location.

TripAdvisor rating 5.0/5

Yves K Business - 28/12/2021 TripAdvisor review

I really love giving my thoughts on places I often visit, but having against my wishes to write endless stories about them is less fun. Hôtel Ibis Porte d’Orléans is my favourite place. Staff there are friendly and above everything else, very professional. Thank you

Dear Mr yves K, Thank you very much for taking the time to give us your opinion, it is very important for us especially when he is so nice! :-) you are welcome whenever you want! Have a nice day! Happy New Year christelle

Clean and Covenient

Customer review rating 4.0/5

Nick Families - 23/12/2021 Confirmed reviews ALL

Clean and comfortable. Very convenient being within a minute's drive of the BP.

Dear Nick, Thank you for leaving a comment, this is much appreciated. We are glad you liked our localisation. We hope to see you again soon, Kind regards Alix Bonnard Rooms division manager

Run away

Customer review rating 0.5/5

Antoine Business - 06/12/2021 Confirmed reviews ALL

Room is dirty, really old, the heater do not work, broken light bulbs, the shower head holder is broken...

Dear Antoine, Allow me to express my sincerest apologies for the room. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. However, as you have stayed for 4 nights in this room : Have you contacted the reception ? Have you been offered a change of room ? This is very important for us to make sure we can action of situation such like a problem in the room. Don't hesitate to come back to me. Kindest regards Christophe Assistant room division manager

Good value for money

Customer review rating 4.0/5

Anonymous Solo - 01/11/2021 Confirmed reviews ALL

Ibis hotel located 500meters to the metro (porte d'orleans)....rooms are ok, wifi is good and breakfast is excellent. Only drawback...the lifts are too slow. All in all, very classic ibis hotel but very good value for money in paris.

Dear HENRIET F., We very much appreciate your comments regarding your stay at the ibis Paris Porte d'Orléans. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christophe Assistant responsable hébergement

Bof

Customer review rating 1.5/5

Cris.roz Families - 01/11/2021 Confirmed reviews ALL

Bof bof

Cher Mr R., nous vous remercions pour votre retour. Nous voyons que nous n'avons pas réussir à atteindre vos attentes et nous en sommes navrés. Soyez assuré que les mesures nécessaires seront mises en œuvre afin d’améliorer la qualité des prestations évoquée. De nouveau, nous vous remercions pour vos commentaires et espérons regagner votre confiance lors d’un prochain séjour. Christophe Assistant responsable hébergement

nice beds, clean room, polite employees

Customer review rating 3.5/5

Marlon Families - 19/10/2021 Confirmed reviews ALL

by entering the hotel it smelled like toilet, this was mostly downstairs. the bathroom was moist, therefore the wall on the outside let loose of it's plaster. The shower went from colder to hotter on it's own. the room was small but okay. we only slept there, took a shower and went out. The subway (porte d'Orléans) was a 10 min walk. At night the environment didn't felt safe. Not a walk for a woman on her own (but we we're with two).

Dear Mme M., We very much appreciate your comments regarding your stay at the ibis Paris Porte d'Orléans. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christophe Assistant responsable hébergement

Perfect Location For Our Requirements.

Customer review rating 3.5/5

K. R. Couples - 27/07/2021 Confirmed reviews ALL

Due to cost reductions - Shower in room has barely enough pressure to shower - please turn up water pressure. Air conditioning in room doesn't work - please turn back on the Air conditioning. Please re-open the bar - particularly at the weekend. Please put enough towels in room for 2 people for 4 nights consecutively - it's annoying to have to ask for extra towels every day.

Dear KEITH R., We appreciate your comments regarding your stay at the ibis Paris Porte d'Orléans. Thank you for your remarks, they are precious and will help us improve our services. We are sorry for the inconvenances you met, everything will be done to fix that. We hope to see you again soon and give you full satisfaction, Kind regards Alix Bonnard Rooms division manager

Great staff

Customer review rating 4.0/5

Tommy Couples - 21/07/2021 Confirmed reviews ALL

The room was adequate with the price. You get what you paid seems applicable to this. Yet, it gave us all the essentials and when you need something, just dial 9 and the staff will bring it to your room ASAP. The room and hotel area were also well cleaned and maintained. Location, it is 10 minutes walk from Metro No. 4 station Mairie de Montrouge. It is okay, but not so handy if you need to go home late after 10.15 PM or early Sunday morning due to current maintenance. So, check their service hour well. Lastly, as the title, Staff of this hotel are great. They are very attentive and helpful. They are just one call away from the room or simply stop by the reception.

Dear guest, We very much appreciate your comments regarding your stay at the ibis Paris Porte d'Orléans. Especially about our staff, we'll sure share your review with them. We hope to see you again soon, and keep giving you satisfaction. Kind regards Alix Bonnard Rooms division manager

Good location

Customer review rating 3.5/5

Stuart L. Couples - 17/03/2020 Confirmed reviews ALL

A convenient and satisfactory stay. The room was clean and of a reasonable standard. The first breakfast was of a good standard. Unfortunately due to the Coronavirus we were given breakfast bags for the next two days. We of course understood why this was necessary but the quality of the contents were very disappointing. 1 piece of fruit, 1 madeleine, 1 carton of juice and 1 small cake. Was this genuinely supposed to replace a breakfast to the value of 9€? I find that difficult to believe. Otherwise our stay was satisfactory.

Dear STUART L., We very much appreciate your comments regarding your stay at the ibis Paris Porte d'Orléans. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Regarding the last two breakfasts, we are sorry, we have tried to adapt as well as possible for the pandemic of the Corona virus. Sincerely, Auriane Apprentice Réceptionnist Ibis Paris Porte d'Orléans h0…

Good location between Versailles Exhibition Halls and centre of Paris

Customer review rating 4.0/5

Njp Business - 13/02/2020 Confirmed reviews ALL

From the first greeting every member of staff offered the correct level of cheerful helpfulness

Dear NIGEL P., We very much appreciate your comments regarding your stay at the ibis Paris Porte d'Orléans. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ibis Paris Porte d'Orléans h0…

good hotel

Customer review rating 3.5/5

Anonymous Business - 04/02/2020 Confirmed reviews ALL

they are so kind and respectful. they try to do their best.

Dear HADI H., We very much appreciate your comments regarding your stay at the ibis Paris Porte d'Orléans. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ibis Paris Porte d'Orléans h0…

THE HOTEL WAS NICE BUT THE ROOM WAS DIRTY, MY BATH TOWELS WERE NOT CHANGED AND THE ROOM WAS DURTY AND DUSTY

Customer review rating 1.5/5

A Business - 30/01/2020 Confirmed reviews ALL

The facility was really nice and not so far from the subway station. The hotel staff at the reception was fast and competent, but in the first room I was assigned to (621) the hairdryer was not functioning thus I was assigned to another room. The second (700) was dirty, dusty and the overall was not well maintained: the floor and the paint on the walls were scraped, the curtains were not totally in place and the door was not closing - the lock was malfunctioning and it prevented the door from closing, which is of course a great security issue. The fact that I couldn't stand -and which I found quite disgusting- was founding out that my towels were not changed or replaced with dirty ones. This prevented me from having a shower until I found a place where to buy a robe. I asked the reception for new towels but they only gave me one of them which of course is not sufficient for both a shower and the normal usage. I wonder if the blanket and the cushions were changed during my stay and in general -and the thought of having slept in bed sheets used by someone else is appalling and quite disgusting. My staying at the Paris Porte de Orleans was at least disappointing and my trust in your hotel chain was broken: I've slept in your hotels many times before and I always found both the service and the rooms impeccable, this experience definitely made me reconsider my choice.

Dear ALISIA MARIA L., Thank you for taking the time to tell us about your experience at the ibis Paris Porte d'Orléans. I am sorry that your experience did not meet your expectations; allow me to express my sincerest apologies. Please note that this problem was a true exception to our normal practices. Rest assured that we are taking the appropriate measures to address the problem. All our efforts are concentrated in preventing future occurrences. Kindly accept the full compensation of your stay in the form of a points credit on your ACCOR loyalty card, for an amount of 4000 points. I hope it might compensate your disappointement. I would like to reiterate our commitment to high quality standards, and I personally would like to make sure you will experience it during your next stay with us. We are looking forward to welcoming you again at Ibis. Please do not hesitate to contact me during your next visit. Sincerely, Alix Bonnard Room division manager

Pleasant and helpful staff

Customer review rating 3.5/5

Ak Business - 29/01/2020 Confirmed reviews ALL

The rooms were clean and the beds fresh and comfortable if slightly narrow. Spent the first night in a room on the 9th floor where the shower didn't know whether it was coming or going and the shower room did not smell all that fresh, but the staff were very understanding and happy to move me to an acceptable room on a different floor very quickly. The rooms were a little cramped and could do with renovation reflecting the very reasonable price perhaps. The hotel name, IBIS Porte d'Orlean, is a little deceptive. The hotel is actually in a pleasant enough location, but in Montrouge (a suburb of Paris) just outside Boulevard Periphérique and a 10 to 15 minute walk from any of the RER and métro stations, although bus no. 125 passes by the hotel if any use.

Dear ALI K., Thank you for taking the time to share your feedback. It is always a pleasure to receive positive feedback. I will share your comments with our team. Sincerely, I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ibis Paris Porte d'Orléans h0…

Well-located and good value for price.

Customer review rating 4.0/5

Anna H. Couples - 28/01/2020 Confirmed reviews ALL

We stayed at the IBIS for its convenient location. We were visiting a special nearby restaurant and the hotel was only 5 minutes walking distance away. We were checked in quickly and efficiently. The bed was comfortable, and the room was clean. Breakfast was good. Parking, easy, though a bit expensive.

Dear ANNA C., We very much appreciate your comments regarding your stay at the ibis Paris Porte d'Orléans. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ibis Paris Porte d'Orléans h0…

Nice rooms, average service

Customer review rating 3.0/5

Anonymous Solo - 23/01/2020 Confirmed reviews ALL

Service was quite poor and most staff seemed unwilling to help with any enquires, with the exception of one lady who was lovely and helped print something. We arrived a little early and rudely pointed away. When asked about luggage storage until check in, without any help was told to go pay and put in a locker... not something you expect from an Accor hotel.

Dear ANDREW R., Thank you for taking the time to tell us about your experience at the ibis Paris Porte d'Orléans. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ibis Paris Porte d'Orléans h0…

Good Hotel for a good price

Customer review rating 5.0/5

H. Business - 23/01/2020 Confirmed reviews ALL

I have stayed at this hotel now for over 12 years, it is only a 7 minute walk to the tram and the metro and if you don't mind walking a little further 40 minutes to Montparnasse. Line 4 from porte d'Orleans can have you at gare d nord within 30 minutes. The hotel itself is clean, the staff are Friendly.... especially the bar staff these guys are the perfect host.

Dear STEVE H., We very much appreciate your comments regarding your stay at the ibis Paris Porte d'Orléans. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ibis Paris Porte d'Orléans h0…
Customer review rating 1.5/5

Bahram Business - 22/01/2020 Confirmed reviews ALL

Was charged twice for my room, as the first booking was confirmed with wrong date, and ibis would not correct it without full charge.

Hello sir, We have taken note of your comment. After verification, unfortunately the general conditions of sale do not allow us to reimburse you because you have chosen a non-cancellable and non-modifiable rate. We remain at your service. Regards, Ibis Paris Porte d'Orléans h0…

Ibis Porte d'Orleans

TripAdvisor rating 3.0/5

andyorm Couples - 18/10/2019 TripAdvisor review

Hotel was ok,a reasonable price,a short walk from both the Metro and RER lines albeit the walk to Chantilly station takes you through a run down district.The bar area is modern and the reception at the hotel was fine.Our room ,although clean was tired,the shelves were missing edge trims and walls were shabby.Montrouge itself has a number of café bars,which were considerably cheaper than eating or drinking in the hotel

Dear, We thank you for taking the time to share your opinion. We hope to see you very soon!

No frills, good thrills

TripAdvisor rating 4.0/5

301alishah Couples - 02/08/2019 TripAdvisor review

Pay your own way for locker storage to leave your bags, accommodating and friendly staff. The air-con could be improved slightly their Wi-Fi and location is great (10 min walk to train stations) but overall would 100% recommend and come back.

Dear Alishah, thank you so much for your positive review! We are very happy that you enjoyed your stay in our hotel. We certainly will take your feedback into account and double check that our Wi-Fi is always up and running at top speed. We look forward for your next stay at Ibis Porte d'Orléans! Kind regards, Félix Assistant Hébergement

ibis france always recommandable

TripAdvisor rating 5.0/5

geraldg396 Couples - 12/06/2019 TripAdvisor review

Clean rooms, nice breakfast (enough coffee machines), it is crowded, but enough space for everybody. Always a free lift available. The staff is friendly. It is near a bigger metro station. Thanks for the nice stay.

Dear Customer, We are delighted to read you and have enjoyed your stay! Thank you for staying at Ibis Paris Porte d'Orleans. It's a pleasure to see you again Ibis Paris Porte d'Orléans

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