Bonjour, Thank you very much for your excellent rating and your kind comment. We are delighted to hear that you enjoyed your stay and appreciated the friendliness and helpfulness of our team. Your satisfaction is our greatest reward, and we will be pleased to share your compliments with our staff. We look forward to welcoming you again soon for another pleasant stay. Kind regards, Mohamed

Dear Guest, Thank you for taking the time to share your experience with us. We are pleased to hear that you appreciated our convenient location and the friendliness of our team, especially in the restaurant and bar areas. Your kind words will be shared with them. We are sorry to hear about the inconvenience caused by the mattress toppers. We appreciate your feedback and will look into this matter to improve our guests’ comfort. We hope to have the opportunity to welcome you back and provide you with an even more enjoyable stay. Kind regards, The hotel team

Bonjour, Merci beaucoup d'avoir pris le temps de partager votre expérience et pour cette excellente note. Nous sommes ravis d'apprendre que vous avez passé un agréable séjour parmi nous. Un grand merci pour vos compliments à l'égard de notre équipe de la réception, et tout particulièrement de Mlle Rand. Nous ne manquerons pas de lui transmettre votre message ; elle sera très heureuse de savoir qu'elle a contribué à rendre votre séjour agréable. Nous vous remercions encore pour votre confiance et espérons avoir le plaisir de vous accueillir de nouveau très prochainement. Bien cordialement, L'équipe de l'hôtel

Dear Matt, Thank you so much for taking the time to share your experience. We are truly sorry to hear about what happened during your time in Paris. We can only imagine how stressful that must have been, and we're so pleased that Joana and Rand were able to support you when you needed it most. Your kind words mean a great deal to us, and we will be sure to pass on your compliments to Joana and Rand. They will be delighted to know they made such a positive difference during a difficult moment. It was our pleasure to assist you, and we sincerely hope the rest of your stay was much smoother. We wish you all the best and hope to have the opportunity to welcome you back under much happier circumstances. Kind regards, The Hotel Team

Dear Guest, Thank you so much for your wonderful review and for rating your stay so highly. We are delighted to hear that you enjoyed our lovely neighborhood and found the transport links convenient for exploring Paris. It's also great to know that you appreciated our friendly staff, the cleanliness of your room, and your overall experience with us. As you mentioned, room sizes in Paris can be a little more compact, and we're pleased that this did not prevent you from having a great stay. It was a pleasure welcoming you, and we hope to have the opportunity to host you again on your next visit to Paris. Kind regards, The Hotel Team

Dear Guest, Thank you for taking the time to share your feedback following your stay with us. We are delighted to know that you appreciated our convenient location, the quiet and clean room, the air conditioning, as well as the friendliness and helpfulness of our team. It is also a pleasure to hear that you enjoyed our breakfast. We sincerely apologize for the inconvenience caused by the flies around the breakfast area. Please be assured that your comments have been shared with our team, and we are taking the necessary measures to improve this situation and ensure a more pleasant dining experience for all our guests. We hope to have the opportunity to welcome you back soon and provide you with an even better experience. Kind regards, The Reception Team Joana

Hello, Thank you for sharing your feedback and for your rating. We are pleased to know that you appreciated our convenient location as well as the efficiency and friendliness of our team. We regret that your experience did not fully meet your expectations in terms of value for money. Your comments are important to us and help us identify areas where we can continue to improve. We hope to have the opportunity to welcome you again and provide you with an experience that better matches your expectations. The Team

Thank you for your feedback. We're pleased to hear that you appreciated the air conditioning during your stay. We're sorry that the size of the room and beds did not meet your expectations. Our rooms are designed to offer a functional and comfortable space, and all of our rooms have the same layout and dimensions. We understand that preferences and comfort needs can vary from one guest to another. We appreciate you taking the time to share your experience and hope to have the opportunity to welcome you again.

Bonjour, Un grand merci pour votre excellente note et votre commentaire ! Nous sommes ravis que vous ayez passé un séjour confortable et que votre expérience ait été à la hauteur de vos attentes. Toute l'équipe espère avoir le plaisir de vous accueillir de nouveau très prochainement. À bientôt ! L'équipe de l'hôtel

Bonjour, Un immense merci pour votre magnifique commentaire et votre excellente note. Nous sommes profondément touchés par vos mots. Dans une situation aussi exceptionnelle que cette période de canicule, il nous semblait naturel de faire notre possible pour vous accueillir, vous et vos chats, dans les meilleures conditions. Nous sommes ravis que vous ayez apprécié le confort de nos installations ainsi que l'efficacité de la climatisation, mais c'est une grande fierté pour toute notre équipe de savoir que notre accueil et notre empathie ont pu vous apporter un peu de sérénité dans un moment difficile. Votre message sera partagé avec l'ensemble de nos collaborateurs, qui seront très heureux de savoir que leur engagement a fait la différence. Nous espérons vous revoir dans des circonstances bien plus agréables. Prenez soin de vous, ainsi que de vos compagnons à quatre pattes. Bien chaleureusement, L'équipe de l'hôtel

Hello, Thank you very much for taking the time to share your positive feedback. We are delighted to hear that you enjoyed your stay and appreciated the warm welcome provided by our team. It is also rewarding to know that you found our hotel to offer good value for money during your visit to Paris. Your kind words are a great source of encouragement for all of us. We look forward to welcoming you back on your next trip to the capital. Kind regards, The Team at Ibis Paris Porte d’Orléans.

Hello, Thank you very much for sharing your feedback following your stay with us. We are delighted to hear that you found your room comfortable and well-suited for two guests. It is also a pleasure to know that you appreciated the space available as well as the quality of the shower facilities. Your positive comments are greatly appreciated and will be shared with our team. We look forward to welcoming you back to our hotel on your next visit to Paris. Kind regards, The Team at Ibis Paris Porte d’Orléans.

Merci d’avoir pris le temps de partager un retour aussi détaillé. Nous sommes sincèrement désolés que votre séjour n’ait pas répondu aux attentes d’un voyage professionnel, notamment en ce qui concerne le confort de la chambre, l’espace de travail et la qualité des équipements. Nous regrettons également les dysfonctionnements que vous mentionnez (température de la douche, configuration des interrupteurs et stabilité du lit), qui ne correspondent pas à nos standards habituels. Vos remarques ont été transmises à nos équipes techniques afin qu’elles soient vérifiées et corrigées si nécessaire. Nous comprenons votre déception et vous remercions malgré tout pour votre retour, qui nous aide à améliorer nos prestations. La Direction.

Dear Guest, Thank you for taking the time to share your feedback. We are pleased to read that you found your room clean and that you enjoyed the breakfast. However, we are sorry to learn that your overall experience did not meet your expectations. We understand your comments regarding the room size and the absence of a kettle. We also regret that you felt our reception team was not as helpful as expected. Providing attentive and welcoming service is very important to us, and your feedback will be shared with the relevant team to help us improve. Thank you again for your comments, which are valuable in helping us enhance our guests' experience. Kind regards, Hotel Management Team.

Dear Guest, Thank you for taking the time to share your feedback. We are truly sorry to read that your stay did not meet your expectations and that you experienced discomfort in your room. We regret the issues you encountered with the air conditioning during your stay, as well as your comments regarding the comfort of the mattress and the room layout. Please accept our sincere apologies for the inconvenience caused. This is not the level of comfort we aim to provide to our guests. Your comments have been shared with the relevant teams for immediate review, both regarding maintenance follow-up and comfort improvements. We appreciate your feedback as it helps us identify areas where we need to do better. We hope we will have the opportunity to regain your trust in the future. Kind regards, The ibis Team

Dear Guest, Thank you for taking the time to share your feedback. We are delighted to hear that you enjoyed the comfort and spaciousness of your room, as well as our convenient location near Parc Montsouris and the many restaurants in the area. We are sorry to learn that noise from other guests disturbed your stay, particularly late at night and early in the morning. Please accept our apologies for this inconvenience. Your comments are valuable and will help us improve the comfort of our guests' experience. We hope to have the pleasure of welcoming you back on a future visit to Paris. Kind regards, The Hotel Team.