ibis Genève Centre Lac 3 stars

Customer review rating (ALL Rating) 4.4/5 1,224 reviews

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26 Rue De Berne, 1201 GENEVA, Switzerland

Description

Hotel extras

  • Only a 2-minute walk from Cornavin train station and Lake Geneva

  • Complimentary public transport pass for all guests

  • Welcoming bar offering snacks and drinks 24/7

  • Secure, paid luggage storage available

  • Breakfast served until 11am on weekends

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Room

Room with twin beds measuring 31 x 79 in (80 x 200 cm)

Photo 1 out of 2 - Room with twin beds measuring 31 x 79 in (80 x 200 cm)

Featuring "Sweet Bed by ibis" bedding, this warm and functional room offers two comfortable beds, a desk, free WiFi, a flat-screen TV with international channels and a modern bathroom for a pleasant stay.

Max. number of persons
2
Area
From 15 m² / 161 sq ft

Bedding

Single bed(s) x2

Baby crib on request

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Hair dryer in bathroom
  • Mirror

Media And Technology

Internet Facilities

  • High speed internet

Phone Facilities

  • Direct dial telephoneAdditional charge

Tv Facilities

  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Self-closing rooms
  • Smoke alarm in room
  • Visual alarm for hearing impaired

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Shoe polisher
  • Soundproof doors
  • Soundproof room
  • Vacuum cleaner

Electric Facilities

  • 220/240 V AC
  • Converters/ Voltage adaptors

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air cooling system

Working Area

  • Adjustable desk lamp
  • Business Desk
  • 2 pers. max
  • 15 m² / 161 sq ft
  • Bedding 2 x Single bed(s)
See availabilities

Treat yourself to a new level of comfort in our fully remodeled rooms. Enjoy modern design, a Nespresso machine, memory foam pillows and a magnifying mirror for a stay combining well-being and elegance.

Max. number of persons
2
Area
From 17 m² / 182 sq ft

Bedding

Queen size bed(s) x1

Baby crib on request

Bathroom

Bathroom Facilities

  • Bathroom products
  • Flexible showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Universal shaving plug

Media And Technology

Internet Facilities

  • Data port in room
  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephoneAdditional charge

Tv Facilities

  • 17'/43 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Self-closing rooms
  • Smoke alarm in room
  • Visual alarm for hearing impaired

Bedding Facilities

  • Pillow Menu

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Opening windows
  • Soundproof doors
  • Soundproof room
  • Vacuum cleaner

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air cooling system
  • Individual heating and air conditioning adjustment

Working Area

  • Adjustable desk lamp
  • Business Desk
  • Safe large enough to accommodate a laptop
See availabilities

Featuring a "Sweet Bed by ibis" bed, this accessible room for guests with reduced mobility offers a large bed, free WiFi, a flat-screen TV with international channels and a modern, functional bathroom.

Max. number of persons
2
Area
From 17 m² / 182 sq ft
Accessibility
Accessible room

Bedding

Double bed(s) x1

Baby crib on request

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Hair dryer in bathroom
  • Mirror
  • Toilet with side and rear grab bars
  • Toilet seat 17”-19” above floor
  • Sink top 27”-34” above floor
  • Clear space under sink is at least 27” high at 8” from the front edge and 17” from front edge for 9” above floor.
  • Bathroom has 60” diameter turning radius or space for T-turn
  • Bathroom hook no higher than 48” above floor provided
  • Towel bar or rack no higher than 48” above floor provided
  • Roll-in shower with grab bars (fixed fold–down seat)

Media And Technology

Internet Facilities

  • High speed internet

Phone Facilities

  • Direct dial telephoneAdditional charge

Tv Facilities

  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Self-closing rooms
  • Smoke alarm in room
  • Visual alarm for hearing impaired

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Shoe polisher
  • Soundproof doors
  • Soundproof room
  • Vacuum cleaner

Electric Facilities

  • 220/240 V AC
  • Converters/ Voltage adaptors

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air cooling system

Working Area

  • Adjustable desk lamp
  • Business Desk
See availabilities

320 sq.ft. (30 m²) Family Room with 2 distinct and cozy spaces. One with a queen-size bed, sofa, flat-screen TV and bathroom. The other with 2 single beds, a desk and bathroom. Perfect for families.

Max. number of persons
4
Area
From 30 m² / 322 sq ft

Bedding

Double bed(s) x1

Single bed(s) x2

Baby crib on request

Bathroom

Bathroom Facilities

  • Hair dryer in bathroom
  • Mirror

Media And Technology

Internet Facilities

  • High speed internet

Phone Facilities

  • Direct dial telephoneAdditional charge

Tv Facilities

  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Self-closing rooms
  • Smoke alarm in room
  • Visual alarm for hearing impaired

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Shoe polisher
  • Soundproof doors
  • Soundproof room
  • Vacuum cleaner

Electric Facilities

  • 220/240 V AC
  • Converters/ Voltage adaptors

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air cooling system

Working Area

  • Adjustable desk lamp
  • Business Desk
See availabilities

Hotel location

ibis Genève Centre Lac

26 Rue De Berne
1201 GENEVA
Switzerland

GPS:46.210481, 6.146282

Telephone
Fax +41 22 849 20 30
Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • 100% Non Smoking Property
Near the property
  • Car park
  • 122 rooms
  • 4 rooms for people with reduced mobility
  • One connecting room
  • 122 non-smoking rooms
  • 7 floors

Languages spoken at the hotel

  • Arabic
  • English
  • Spanish
  • French

Reduced mobility Facilities

100% Non Smoking Property

Laundry / Valet Services

  • Pressing Additional charge

Entertainment

  • Football Table

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas
  • High speed transmission line

Desk equipment available

  • Shoe shine machine
  • Plugs and converters available on desks
  • Umbrellas

Iron

  • Iron at reception

Safe deposit box at reception

  • Safe deposit box at reception

Check In & Check-out facilities

  • Express check-in
  • Express check-out
  • Late Checkout

Luggage storage

  • Luggage storage Additional charge

Porter

  • Porter Additional charge

Pets

Pets allowed Additional charge

Catering

One Bar

Breakfast

  • Buffet Additional charge

Family

Equipements for children

  • Bottle Warmer

Services for children

  • Board games available
  • Play area
  • Foosball
  • Near the property
  • Indoor parking
  • Public
  • Parking opened 24/7
  • Max Limited Height: 1.79 m / 5.9 ft

  • Parking pricing: 26.00 € 24 CHF Per day
  • Parking for a month
  • Parking for a week

Security

  • Extinguisher
  • Sprinkler
  • CO detection in car park
  • Video surveillance in parking
  • Controled access parking
  • Parking equipped with lights
  • Smoke extractors in car park

Accessibility

  • Accessible parking

IBIS BAR

Other informations

Services

  • Air conditioning
  • Free Wireless internet (WiFi)
  • Wheelchair access
  • Pet allowed

Payment

  • Cash
  • Credit card
  • Contactless

Credit cards

  • American Express
  • Mastercard
  • Diners Club
  • JCB
  • Maestro
  • Visa

Wine and other drinks information

  • Apéritif
  • Wine by the glass available
  • Soft drinks
  • Digestifs

Bar Recreation facilites

  • Foosball

Snacks facilities

  • Cold snacks
  • Hot snacks

Discover our bar, a welcoming and friendly space open all day long. Ideal for relaxing, working or meeting with friends, it offers a curated selection of drinks and snacks in a modern and relaxed setting.

Fuel up with our varied breakfast buffet featuring sweet and savory options. Pastries, fruit, cereals, hot drinks and much more await you. Served until 11am on weekends.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,224 reviews

Customer review rating 0.5/5

Bertrand J. Business - Confirmed reviews ALL

Dear Bertrand, Thank you for sharing your thoughts with us. I'm glad to hear that our reception staff made a positive impression, but I'm truly sorry to learn about the disturbances you experienced during your stay. We understand how important a good night's sleep is, especially when traveling for business. While we can’t change the surroundings, we do take cleanliness seriously and will address your concerns with our housekeeping team. My team will contact you shortly to arrange a commercial gesture. I hope you'll consider staying with us again in the future. Best regards, Nathalie MAUREL - General Manager

Customer review rating 4.0/5

Nicholas J. Solo - Confirmed reviews ALL

Dear Nicholas, Thank you for your kind words about our comfortable rooms and friendly staff! We always appreciate feedback on our breakfast selection and in-room amenities. Your suggestions are noted, and we're glad you enjoyed your stay with us. Best regards, Nathalie MAUREL - General Manager

Customer review rating 2.5/5

Michael S. Business - Confirmed reviews ALL

Dear Michael, Thank you for sharing your thoughts. I'm glad you found your room satisfactory, but I’m sorry to hear our luggage storage fee didn't meet your expectations. We strive to be transparent with our pricing, but I appreciate your feedback and will certainly take it into consideration. Nathalie MAUREL - General Manager

Customer review rating 0.5/5

Helge S. Families - Confirmed reviews ALL

Dear Helge, Thank you for sharing your concerns. We understand your hesitation regarding sharing credit card details via email. Our intention is to ensure a smooth booking process while prioritizing security. We appreciate your feedback and will take it into consideration. Nathalie MAUREL - General Manager

Customer review rating 4.5/5

Helen C. Solo - Confirmed reviews ALL

Dear Helen, Thank you so much for your lovely feedback! I’m thrilled to hear that you enjoyed our prime location and found our team helpful. It’s great to know you appreciated the comfort and cleanliness of your room. I appreciate your suggestion about milk for tea and will certainly consider it for our future offerings. We hope to have the pleasure of welcoming you back soon! Nathalie MAUREL - General Manager

Dear Bertrand, Thank you for sharing your thoughts with us. I'm glad to hear that our reception staff made a positive impression, but I'm truly sorry to learn about the disturbances you experienced during your stay. We understand how important a good night's sleep is, especially when traveling for business. While we can’t change the surroundings, we do take cleanliness seriously and will address your concerns with our housekeeping team. My team will contact you shortly to arrange a commercial gesture. I hope you'll consider staying with us again in the future. Best regards, Nathalie MAUREL - General Manager

Customer review rating 4.0/5

Nicholas J. Solo - Confirmed reviews ALL

Comfortable room, friendly & helpful staff. Breakfast a little limited in choice and a kettle or other coffee making device in room would have been appreciated.

Dear Nicholas, Thank you for your kind words about our comfortable rooms and friendly staff! We always appreciate feedback on our breakfast selection and in-room amenities. Your suggestions are noted, and we're glad you enjoyed your stay with us. Best regards, Nathalie MAUREL - General Manager

Customer review rating 2.5/5

Michael S. Business - Confirmed reviews ALL

The room was standard, but good. Paying CHF 10 (!) per day to store luggage is unacceptable and unheard of. Hotels usually store luggage for free. Wouldn't use this hotel again for that reason.

Dear Michael, Thank you for sharing your thoughts. I'm glad you found your room satisfactory, but I’m sorry to hear our luggage storage fee didn't meet your expectations. We strive to be transparent with our pricing, but I appreciate your feedback and will certainly take it into consideration. Nathalie MAUREL - General Manager

Customer review rating 0.5/5

Helge S. Families - Confirmed reviews ALL

They ask for credit card details by Email. Every other Plattform warns to provide credit card Informationen by Email.

Dear Helge, Thank you for sharing your concerns. We understand your hesitation regarding sharing credit card details via email. Our intention is to ensure a smooth booking process while prioritizing security. We appreciate your feedback and will take it into consideration. Nathalie MAUREL - General Manager

Customer review rating 4.5/5

Helen C. Solo - Confirmed reviews ALL

Good location for the station and restaurants and within easy walking distance of Geneva old town. Staff were all pleasant and helpful and spoke good English. Room was comfortable and clean. Free tea / coffee all day was a nice touch, just would have been good to have had access to milk to go in the tea.

Dear Helen, Thank you so much for your lovely feedback! I’m thrilled to hear that you enjoyed our prime location and found our team helpful. It’s great to know you appreciated the comfort and cleanliness of your room. I appreciate your suggestion about milk for tea and will certainly consider it for our future offerings. We hope to have the pleasure of welcoming you back soon! Nathalie MAUREL - General Manager

Customer review rating 4.0/5

Jocelyn T. Friends - Confirmed reviews ALL

the hotel is well located, about 2 blocks away from the train station however... the red light district was also 2 blocks away from the hotel!

Dear Jocelyn, Thanks for your kind words about our location! We're glad you found it convenient. We understand your concerns about the nearby area and appreciate your feedback. We strive to create a welcoming environment for all our guests. Nathalie MAUREL - General Manager

Customer review rating 3.5/5

Mohamed E. Solo - Confirmed reviews ALL

Location was perfect for few hours sleep in between travel , very close to the train station and everything on the door step. 3 things negatively impacted my experience and my rating. 1- I arrived in the evening and the hotel surrounding was very dodgy 2- It was a weekend and noise from the buzzing street was too loud for me to sleep( 2nd floor) 3- HK lady opened the door at around 11am without knocking while I was inside arranging my bag. Lukas was very friendly and the transport card was very handy.

Dear Mohamed E., Thank you for sharing your thoughts with us. I’m glad to hear you appreciated our location and found Lucas helpful during your stay. However, I’m truly sorry to learn about the challenges you faced. I understand your concerns regarding the neighborhood at night and the noise from the street. While we do our best to ensure a peaceful environment, the vibrant surroundings can be lively, especially on weekends. I also apologize for the disturbance caused by our housekeeping staff. We strive to maintain privacy and respect for our guests, and I’ll certainly address this with the team. Your feedback is invaluable, and we’ll take it into account to improve our services. I hope you’ll consider staying with us again in the future. Warm regards, Nathalie MAUREL - General Manager

Customer review rating 4.5/5

Ian L. Business - Confirmed reviews ALL

Friendly reception and pleasant atmosphere

Dear Ian, Thank you so much for your kind words! I’m thrilled to hear you enjoyed our prime location and the friendly atmosphere. We always strive to make our guests feel welcome. Warm regards, Nathalie MAUREL - General Manager

Customer review rating 5.0/5

Sally G. Business - Confirmed reviews ALL

It's exactly what I've grown to expect from staying here - friendly staff, clean rooms, good location. This time I noticed a better hair dryer! (Plug in rather than wall mounted)

Dear Sally, Thank you for your kind words! We're thrilled to hear you consistently enjoy your stays with us and appreciate the improvements, like the new hair dryer. We can’t wait to welcome you back for another great experience! Nathalie MAUREL - General Manager

Customer review rating 3.5/5

Brayden B. Friends - Confirmed reviews ALL

Place was really nice, staff were friendly, only thing is shower pressure was really poor

Dear Brayden, Thanks for your feedback! I'm glad to hear you enjoyed the hotel and found our staff friendly. I appreciate your comments about the shower pressure. We’ll certainly take note of it for future improvements. Best regards, Nathalie MAUREL - General Manager

Customer review rating 5.0/5

Serge Z. N. Business - Confirmed reviews ALL

Overall goid

Hi Serge, Thanks for your kind words! We’re thrilled to hear you enjoyed our great location and had a good overall experience. We hope to welcome you back soon! Nathalie MAUREL - General Manager

Customer review rating 4.5/5

Annie H. Couples - Confirmed reviews ALL

We used the Ibis very briefly for our drop-over between London and Venice. It was close to the station, clean and welcoming even at a very late hour and provided all we needed to get a few hours sleep and refresh before our very early train the next day. Sadly we left before breakfast!

Dear Annie, Thank you for your lovely feedback! I'm thrilled to hear that you found our hotel well-located, clean, and comfortable for your short stay. It's great to know that we could provide a welcoming atmosphere, even at a late hour. I'm sorry you missed breakfast, as we love starting our guests' day with a good meal. We hope to welcome you back soon for a longer stay, so you can enjoy all that we have to offer! Best regards, Nathalie MAUREL - General Manager

Customer review rating 1.0/5

Daniel W. Couples - Confirmed reviews ALL

Despite asking for the room to be made up daily two out of 3 days, this was not completed. The location of the hotel is in a very poor area. There is quite literally prostitutes leaning against the hotel during the weekday overnight. There was parties all night from dominantly Lebanese community. Overall, this was a very poor day and I will not be using an ibis again.

Dear Daniel, I appreciate you taking the time to share your thoughts. I’m truly sorry to hear that your experience didn’t meet your expectations. Our team strives to provide friendly and helpful service, and I regret that we fell short during your stay. As for room cleaning requests, we usually aim to accommodate our guests’ needs, so I apologize for the oversight. Regarding the environment around the hotel, we’re aware that it can sometimes be lively, and we do our best to ensure our guests feel safe and comfortable. Thank you for your feedback; it helps us improve. Nathalie MAUREL - General Manager

Customer review rating 5.0/5

Mario F. Couples - Confirmed reviews ALL

Excellent value for price.

Dear Mario, Thank you for your kind words! I’m thrilled to hear you enjoyed your comfortable stay and found our location practical. We always aim to provide great value, and it’s wonderful to know you appreciated it. Warm regards, Nathalie MAUREL - General Manager

Customer review rating 3.5/5

Morore M. Business - Confirmed reviews ALL

Same breakfast daily, perhaps variety will help. Given the prices

Hi Morore, Thanks for your feedback! I appreciate your suggestion on breakfast variety. We strive to offer a satisfying start to your day, and I’ll certainly share your thoughts with the team. Your experience is important to us! Warm regards, Nathalie MAUREL - General Manager

Customer review rating 5.0/5

Clive S. Families - Confirmed reviews ALL

Great team at the front desk -Kevin in particular was a star and enormously patient sorting out rooms for us.

Dear Clive, Thank you for your kind words! I'm thrilled to hear that you enjoyed our location and found Kevin at the front desk to be so helpful. We take pride in our team, and it's wonderful to know they made your stay memorable. Nathalie MAUREL - General Manager

Customer review rating 5.0/5

Stanley K. Couples - Confirmed reviews ALL

Cant beat the value and location, stay there and you will understand

Dear Stanley, Thank you so much for your kind words! We're thrilled to hear you enjoyed our eclectic atmosphere, comfortable rooms, and friendly service. It's wonderful to know you appreciated our great location and value. We can't wait to welcome you back! Nathalie MAUREL - General Manager

Customer review rating 3.5/5

Alexandre M. Business - Confirmed reviews ALL

The room had a foul odor, opening the window did not help and let it in the street noise which is considerable at this location. The street noise is gone when the window remains closed. I mentioned this at check-out but the clerk seem unconcerned. Otherwise my stay was in line with expectations. Good location, practical rooms if a little tired and well worn. Love the new shower heads, the power cube at the desk with EU socket and long cable is very helpful. Dimmable lights at bed are great too. I know what I'm getting, but again the smell was unpleasant. Room 524 Ibis Geneve Centre Lac

Dear Alexandre, Thank you for sharing your thoughts with us. I'm glad to hear that you found our location convenient and enjoyed some of the room amenities like the new shower heads and the power cube. However, I’m truly sorry to learn about the odor in your room and the noise disturbance you experienced. That’s definitely not the experience we want for our guests. I appreciate you mentioning this at check-out, and I’ll make sure to address it with the team so we can improve in these areas. We strive to provide a comfortable stay for everyone, and your feedback helps us do just that. I hope you’ll consider staying with us again in the future, as we’d love the chance to offer you a better experience. Warm regards, Nathalie MAUREL - General Manager

Customer review rating 4.5/5

Hythem A. Business - Confirmed reviews ALL

Nice

Dear Hythem, Thank you for your kind words! We’re thrilled to hear you enjoyed our great location and had a nice stay. We hope to welcome you back soon for another wonderful experience. Nathalie MAUREL - General Manager

Customer review rating 4.0/5

Guilherme L. Families - Confirmed reviews ALL

We loved the helpfulness of the staff and the facilities of the hotel were good. Room was ok, aligned with the expectation. Location was close to multiple restaurants, supermarkets and train station (all positive) but during the night on weekends the street night life was "heavier", even though it never lead to insecurity and police was seen multiple times patrolling the streets.

Dear Guilherme, Thank you for sharing your thoughts! I'm thrilled to hear that you enjoyed our helpful staff and facilities. It’s great that you found our location convenient, though I understand the nightlife can be a bit lively on weekends. We do appreciate the presence of local authorities, ensuring safety for our guests. Your feedback is valuable, and we hope to welcome you back for another stay soon! Best regards, Nathalie MAUREL - General Manager

Other web-users rate our hotel

  • 1,411 reviews 8.9/10 Location
  • 1,191 reviews 6.7/10 Room
  • 1,298 reviews 9.2/10 Service
  • 27 reviews 8.2/10 WiFi
  • 704 reviews 4.4/10 Comfort
  • 515 reviews 8.8/10 Cleanliness
  • 506 reviews 8.2/10 Breakfast

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