ibis Genève Centre Lac 3 stars

Customer review rating (ALL Rating) 4.4/5 838 reviews

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ibis Genève Centre Lac - Image 1
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26 Rue De Berne, 1201 GENEVA, Switzerland

Description

Hotel extras

  • Just a 5-minute walk from Cornavin Train Station and the Lake.

  • Free public transport pass provided on arrival

  • Bar open 24 hours

  • Self-service private luggage storage (paying service)

  • Co-working spaces and free WIFI

Our accommodation(s)

Hotel location

ibis Genève Centre Lac

26 Rue De Berne
1201 GENEVA
Switzerland

GPS:46.210481, 6.146282

Telephone
Fax +41 22 849 20 30

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Bar
  • 100% Non Smoking Property
Near the property
  • Car park

IBIS BAR

The perfect place to relax and socialize in a laid-back setting with a variety of drinks and snacks to satisfy everyone's tastes. Perfect for informal gatherings or casual business meetings.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  838 reviews

TripAdvisor Rating  3.8/5  378 reviews

Certificate of excellence 2024

Customer review rating 4.5/5

Dana M. Friends - Confirmed reviews ALL

Great location for an overnight stay in Geneva. Easily walkable (with rolling luggage) from the train station, and also within a short walk of the old town for shopping and dining. Basic, comfortable rooms are small, as to be expected in a city center. Staff was very friendly and informative.

Dear Dana M., Thank you for your positive feedback regarding your recent stay at ibis Genève Centre Lac. We are pleased to hear that you found our location convenient for exploring Geneva and that our staff provided you with friendly service. We appreciate your understanding of the room sizes typical to city center accommodations. Your satisfaction is important to us, and we look forward to welcoming you back in the future. Best regards, Laurent - ibis Genève Centre Lac

Luggage holding service Hotel in Geneva

TripAdvisor rating 3.0/5

Anurag S TripAdvisor review

The first IBIS Hotel that was a disappointment for two reasons - i) making their luggage holding service as a Profit Centre; the only Hotel in our 28 day trip across Italy and Switzerland which would not give you and early check in even if rooms are available so that you necessarily use their luggage holding facilities which are prominently displayed at the Check In Counter in a kind of a Standard Utility that you have to avail and pay for - and it is not inexpensive either. They have made a fine art out of it - the self select dashboard gives you many options of both locker size and time usage ii) pathetic breakfast spread - with very very limited options .... and the Staff though polite and courteous expressed their helplessness for both issues as "Company Policy" Moreso when compared to the Hotel Geneve Centre Gare on the other side of the Geneva Main Rail Station which was very welcoming, gave us an early Check Inn at 10.30 am; offered to keep Luggage free of cost for some other Guests who arrived just after us; and the breakfast too was much much better.

Extreme way to boost ancillary revenues at the expense of loyal guests

TripAdvisor rating 1.0/5

TravelExpertSwiss Business - TripAdvisor review

I like IBIS hotels a lot, and even have their loyalty card as I am frequently staying at those hotels. On a November 2025 morning, I went to Geneva for business and had this hotel booking for the next night. Instead of carrying my luggage all the way through today, I went to the hotel shortly before lunch to just drop my back, being aware that before lunch, you can’t check in for the next night. At the reception they wanted to charge me CHF 7 for just dropping my bag even though I am a hotel guest for the next night and I do have the loyalty card. I find this a little bit ridiculous and this is a an extreme way to boost ancillary revenues at the expense of loyal guests. In my view a clear no go!

Customer review rating 0.5/5

Fahad A. Couples - Confirmed reviews ALL

Poor customer service. I paid the amount and it was deducted from my Visa card, but the employee wanted me to pay again because the payment wasn't in the hotel's system. I paid through the All ccor app, which included the Ibis hotel, and I can prove this with the bank's app receipt for the Ibis hotel.

Dear Fahad A., We are sorry to read about your experience. Please be assure that within our multicultural team there is no such thing as discrimination! Please understand that we do have different room categories, and one can be available while the other one is not. Despite that my colleague could give you a room a few minutes before the official check-in time, which is 3PM. Regarding the payment, a guarantee was indeed taken before your arrival, to secure it. No payment has been made prior your arrival, even though it could appear so on your bank application. I can also see that you had a quite pleasant stay after that, regarding your marks. Please contact me directly should you want to talk more about your stay - h9… Best regards, Laurent A. ibis Genève Centre Lac

Customer review rating 5.0/5

Djaheezah S. Business - Confirmed reviews ALL

Staff very professional and kind, room very clean and nice breakfast. A stone throw fromgare cornavin

Dear Djaheezah S., Thank you for your kind words regarding your recent stay. We are pleased to hear that our staff's professionalism and the cleanliness of your room met your expectations. It is wonderful that you enjoyed our breakfast and the convenient location. Best regards, ibis Genève Centre Lac Team

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Other web-users rate our hotel

  • 1,373 reviews 8.8/10 Location
  • 1,204 reviews 6.5/10 Room
  • 1,232 reviews 9.3/10 Service
  • 19 reviews 9.2/10 WiFi
  • 729 reviews 3.9/10 Comfort
  • 494 reviews 8.2/10 Breakfast
  • 481 reviews 8.5/10 Cleanliness

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.