ibis Genève Centre Lac Hotel 3 stars

Customer review rating 4.3/5 1,776 reviews

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Room 1

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ibis Genève Centre Lac
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+ 13 Services

Hotel extras

  • Just minutes from Cornavin train station

  • Free public transport pass provided on arrival

  • Free WiFi

  • Co-working spaces

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Public outdoor parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Manual temperature control
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Shoe shine machine
Catering
  • BreakfastPaying
  • 1 Bar(s)
Business services
  • Copy/print service available

Hotel location

ibis Genève Centre Lac

26 Rue De Berne
1201 geneva
switzerland

Tel: +41228492020

Fax: (+41)22/8492030

Check-in from 12h00

Check out up to 12h00

  • By plane

    GENEVA AIRPORT At 5km / 3.11 miles

  • By train

    CORNAVIN STATION At 0.3km / 0.19 miles

GPS :46.210481, 6.146282

Our accommodation(s)

Warm, modern and comfortable with a cozy bed and functional bathroom, the ibis room has everything to please.

Room with 1 double bed measuring 63 x 79 in (160 x 200 cm)

  • Max. number of persons: 2
  • Area: From 15 / 161 sq ft
  • Views: City View *

Subject to availability

  • Wireless internet in your room
  • High speed internet

Room with twin beds measuring 31 x 79 in (80 x 200 cm)

  • Max. number of persons: 2
  • Area: From 15 / 161 sq ft
  • Wireless internet in your room
  • High speed internet

Room for people with reduced mobility, with 1 double bed measuring 63 x 79 in (160 x 200 cm)

Accessible room
  • Max. number of persons: 2
  • Wireless internet in your room
  • High speed internet
Rooms

Our restaurants and bars

IBIS BAR

Non contractual photo

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
ibis Genève Centre Lac

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

1,776 reviews

tripadvisor

TripAdvisor Rating 4.0/5

266 reviews

Great value,good service

Customer review rating 5.0/5

Rakny Solo - 23/04/2021 Confirmed reviews ALL

I got a nice room,floor five. Friendly,helpful staff. Appreciated that I coukd but just coffee and croissant in the morning. Immaculate room (Thank you housekeeping) Do not be deterred from the fact that this street is an area where prostitutes work. They do not bother you. They do not use the hotel. Love thevfree public transport ticket. Looks lije a very popukar Lebanese restaurant next to hotel. Always a cue in ftontnid it.Great location,v close tobtrain dtation and lake.I would stay here again. Sigbed,a solo woman traveller,professional educator

Dear LORRAINE C., Thank you very much for your lovely comment and the good ranking you gave us. We are delighted to read that you enjoyed our ideal location and services. We will be pleased to welcome you again in a not too distant future. With my best regards, Merouane - Manager

Well located

Customer review rating 4.0/5

Pedro G. Solo - 11/01/2021 Confirmed reviews ALL

It was everything i expected, smooth, safe and uneventfull.

Dear PEDRO G., We very much appreciate your comments regarding your stay at the ibis Genève Centre Lac. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Merouane ZGANI Assistant-Manager

Vše v pořádku

Customer review rating 5.0/5

Anonymous Couples - 30/12/2020 Confirmed reviews ALL

The hotel is situated very close to train station, about 2 minutes walk. Close to the Lake and the shopping area of the city. Breakfast was easy, but fresh.

good stay

Customer review rating 4.5/5

D. D. Couples - 30/11/2020 Confirmed reviews ALL

The staff are friendly, pleasant and we can always call them in case of problems or last minute change.

Dear D. D., We really appreciate your very nice and positive feedback regarding your stay at ibis Genève Centre Lac. It is always a pleasure to receive such a motivating comment and I can confirm to you that I immediately shared it with our team and that it will serve as a strong encouragement to all of us. We are looking forward to welcoming you soon again at ibis Genève Centre Lac. Sincerely, Merouane ZGANI Assistant-Manager

Good stay

Customer review rating 4.5/5

Ramzi Z. Solo - 14/11/2020 Confirmed reviews ALL

Very rewarding

Great value for money in central, lively location. Small and clean room

Customer review rating 5.0/5

K. S. Business - 27/09/2020 Confirmed reviews ALL

Small, but high quality rooms in the centre of an otherwise very expensive Geneva. Location is delightful on a lively road with lots of Lebanese, Italian, Thai, etc. restaurants. Very comfortable bed, silent AC.

Good stay

Customer review rating 5.0/5

Jade Solo - 27/09/2020 Confirmed reviews ALL

Very nice hotel, I really appreciated that they let me in the room at 10 am after travelling all night. Very nice welcome by the desk, I was tired and forgot my documents and they called me right away to get them back.

Good location, lovely staff and lovely room

Customer review rating 5.0/5

Molly Solo - 19/09/2020 Confirmed reviews ALL

The location was fantastic, especially for a flying visit. Lots of great places to eat nearby also. The staff were so lovely and accommodating and the room was spacious, clean and the shower was fantastic.

Dear MOLLY E., We very much appreciate your comments regarding your stay at the ibis Genève Centre Lac. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Merouane ZGANI Assistant-Manager

Well located Ibis

Customer review rating 4.0/5

Tony Friends - 23/08/2020 Confirmed reviews ALL

Well located Ibis in Geneva with close proximity to the city centre. Room is of good size and very secure.

Dear Tony, Thank you very much for your lovely comment and the good ranking you gave us. We are delighted to read that you enjoyed our ideal location and services. We will be pleased to welcome you again in a not too distant future. With my best regards, Merouane ZGANI Assistant-Manager
Customer review rating 4.5/5

Matthew Families - 23/08/2020 Confirmed reviews ALL

Excellent position. Friendly staff. Clean rooms. All you would expect from an Ibis.

Dear MATTHEW C., Thank you very much for your lovely comment and the good ranking you gave us. We are delighted to read that you enjoyed our ideal location and services. We will be pleased to welcome you again in a not too distant future. With my best regards, Merouane ZGANI Assistant-Manager

Very cool

Customer review rating 5.0/5

Anonymous Couples - 20/08/2020 Confirmed reviews ALL

Ibis got so much better those past years. It’s always a pleasure to stay in your hotels !

Dear CADINE G., We very much appreciate your comments regarding your stay at the ibis Genève Centre Lac. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Merouane ZGANI Assistant-Manager

Spotlessly clean

Customer review rating 5.0/5

Kai2 Business - 20/08/2020 Confirmed reviews ALL

The hotel Was immaculate with great health precautions relating to COVID. The rooms was neat today and welcoming.

Dear KAI K., We really appreciate your very nice and positive feedback regarding your stay at ibis Genève Centre Lac. It is always a pleasure to receive such a motivating comment and I can confirm to you that I immediately shared it with our team and that it will serve as a strong encouragement to all of us. We are looking forward to welcoming you soon again at ibis Genève Centre Lac. Regards, Merouane ZGANI Assistant-Manager

Not recommended.

Customer review rating 0.5/5

Cheryl Couples - 10/08/2020 Confirmed reviews ALL

I always trust booking.com ratings but sadly this time I was very much disappointed. The room wasn’t clean - stains on my pillow, no shower gel filled in the shower. The worst part of my stay would be your staff, after being charged twice (one by your hotel and once by booking.com) I was yelled at by your staff member when asking for a refund on this incorrect charge and spoken to like a child. I won’t be staying in an ibis hotel ever again- standards are below average.

Dear CHERYL C., Thank you for taking the time to tell us about your experience at the ibis Genève Centre Lac. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Merouane ZGANI Assistant-Manager

Quite average

TripAdvisor rating 3.0/5

Samimouannes2020 Family - 05/01/2020 TripAdvisor review

Average hotel below expectations Small rooms Acceptable location due to proximity to main train station Staff lack expertise in dealing with clients. Didnt feel at all that i have a priviledge of an Accor platinum card membership.

Dear Sami Mouannes, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Merouane ZGANI Assistant-General Manager

Excellent experience!

TripAdvisor rating 5.0/5

Vaios K Business - 11/12/2019 TripAdvisor review

Excellent stay at one of my favorite hotels! Clean and well equipped rooms, polite and helpful personnel, great location, friendly environment. I would definitely suggest this hotel for you stay in Geneva at any time of the year.

Dear Vaios, We very much appreciate your comments regarding your stay at ibis Genève Centre Lac It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Merouane Assistant General Manager

Very good location!

TripAdvisor rating 4.0/5

paulusFRA Friends getaway - 05/12/2019 TripAdvisor review

Great location and very sweet and friendly reception staff!! Great stay!! Would definitely not hesitate to come back, easy to eat around the hotel, close to the train station, close to the lake, rooms were clean, even though a little small, but then.. it’s Ibis 😜 certainly would book again!!!

Dear Paulus, Thank you very much for your lovely comment and the good ranking you gave us. We are delighted to read that you enjoyed our ideal location and services. We will be pleased to welcome you again in a not too distant future. With my best regards, Merouane Assistant General Manager

Clean, comfortable and friendly staff

TripAdvisor rating 5.0/5

Elisabetta P Friends getaway - 16/08/2019 TripAdvisor review

Had a great stay at this Ibis. The hotel is located 5 min walk to Geneva Central Station. The room was very comfortable and soundproofed fantastically. Our room was small but we didn’t mind as we were out and about visiting the city most of the time. You can chose to save the world and request not to have the room cleaned and towels changed or if you prefer the room will be cleaned to perfection! Didn’t have breakfast but it looked nice. You can refill your water bottle at reception and/or get a cup of hot water free of charge. Shower room is new, clean, good size and pressure. Loved the 2 in one refillable shampoo and body wash. All the staff at reception have been very friendly. Very good stay.

Dear Elisabetta, A big thank from all the team for this great rate and nice review ! It is always a pleasure for us to welcome you when you stay in Geneva and a great privilege to gain your loyalty ! Warm regards, Merouane Assistant Manager

Great staff, location,breakfast and room!

TripAdvisor rating 5.0/5

terry f Couples - 03/08/2019 TripAdvisor review

We loved our stay at Ibis! The staff was incredibly helpful, even wrapping up my finger that I cut. The breakfast is fantastic and the room was quite comfortable and quiet. It is a five minute walk from the train station and Lake Geneva. I'll be back!

Dear Terry, We want nothing else than to have you back ! Thank you for your positivity and kindness; clients and reviews like yours really make the efforts worthwhile ! On the behalf of the staff we thank you for your stay and hope to give you another warm welcome soon. Kindest regards, Ines - front office manager

Average

TripAdvisor rating 3.0/5

Departure525106 Family - 26/06/2019 TripAdvisor review

It was acceptable in most department except the mattress. The top mattress is of low quality and was not tucked in and had to be adjusted through the night. Poor night sleep and woke up with back pain.

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Merouane ZGANI Assistant-Manager

Decent in parts

TripAdvisor rating 3.0/5

Qaiser B Family - 16/04/2019 TripAdvisor review

Small rooms though the bathroom is of a decent size. Air conditioning doesn't work and if you sleep with your windows open, you won't be able to catch a snooze. The street is too noisy. Location is great and there are plenty of middle eastern eateries near by. Just 7-8 minutes walk from the main station.

Dear qaiserbachani, I’m very grateful that you could take time to leave us your thoughts and write a review. I’m so pleased you enjoyed your stay with us, and we hope to see you again in the very near future. Kind regards, Merouane Assistant Manager

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