ibis Genève Centre Lac Hotel 3 stars

Customer review rating 4.3/5 1,935 reviews

Book this hotel
Room 1

Best price guarantee

How it works?
ibis Genève Centre Lac
See on a map
+ 13 Services

Hotel extras

  • Just minutes from Cornavin train station

  • Free public transport pass provided on arrival

  • Free WiFi

  • Co-working spaces

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Public outdoor parking
  • Accessibility for people with reduced mobility
  • Pets allowed Paying
  • 100% non-smoking hotel
  • Manual temperature control
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Shoe shine machine
Catering
  • Breakfast Paying
  • 1 Bar(s)
Business services
  • Copy/print service available

Hotel location

ibis Genève Centre Lac

26 Rue De Berne
1201 geneva
switzerland

Tel: +41228492020

Fax: (+41)22/8492030

Check-in from 15h00

Check out up to 12h00

  • By plane

    GENEVA AIRPORT At 5km / 3.11 miles

  • By train

    CORNAVIN STATION At 0.3km / 0.19 miles

GPS :46.210481, 6.146282

Our accommodation(s)

Warm, modern and comfortable with a cozy bed and functional bathroom, the ibis room has everything to please.

Our restaurants and bars

IBIS BAR

Non contractual photo

  • Monday
  • Tuesday
  • Wednesday
  • Thursday
  • Friday
  • Saturday
  • Sunday

Our guest reviews for
ibis Genève Centre Lac

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

1,935 reviews

TripAdvisor Rating 4.0/5

277 reviews

Extremely noisy, couldn't sleep due to noise which continued throughout the night & early Morning.

Customer review rating 1.5/5

Paul A. Friends - 19/09/2021 Confirmed reviews ALL

Very disappointed. Hotel located in very seedy and noisy area

Well located

Customer review rating 4.5/5

Anonymous Couples - 14/09/2021 Confirmed reviews ALL

Good location, comfy room and nice breakfast

Customer review rating 1.5/5

Nicolas E. N. Families - 10/09/2021 Confirmed reviews ALL

mattresses' are the worst ever and they will provide only bath towel no sink towels

Dear NICOLAS EL n., Thank you for taking the time to tell us about your experience at the ibis Genève Centre Lac. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Merouane ZGANI General-Manager

Well located, good stay

Customer review rating 5.0/5

L. Solo - 09/09/2021 Confirmed reviews ALL

/

Dear GIUFFRIDA L., We very much appreciate your comments regarding your stay at the ibis Genève Centre Lac. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Merouane ZGANI General-Manager

Any questions?

Customer review rating 1.5/5

Anonymous Couples - 01/09/2021 Confirmed reviews ALL

Great, kind-hearted staff who are eager to answer your questions, should you have any.

Dear Nicolai Rupert Johan P., Thank you for taking the time to tell us about your experience at the ibis Genève Centre Lac. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Merouane ZGANI General-Manager

Well located and helpful staff

Customer review rating 5.0/5

Stella Solo - 30/08/2021 Confirmed reviews ALL

Kind staff. Clean room. Nice breakfast. Well located.

Dear STELLA J., We really appreciate your very nice and positive feedback regarding your stay at ibis Genève Centre Lac. It is always a pleasure to receive such a motivating comment and I can confirm to you that I immediately shared it with our team and that it will serve as a strong encouragement to all of us. We are looking forward to welcoming you soon again at ibis Genève Centre Lac. Sincerely, Merouane ZGANI General-Manager

Fair to low services

TripAdvisor rating 3.0/5

khodord Business - 30/08/2021 TripAdvisor review

Check in was great. The cleaning service was not really good. Bathroom really needs attention but seems they don’t report or care about it. Breakfast is okay but dinner options are not great at all but the street is full of good options. As a ALL member you will be treated just as a non — they are so fair ;-).

Dear Khodord, Thank you for taking the time to tell us about your experience at the ibis Genève Centre Lac. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Merouane ZGANI General-Manager

Ok stay

Customer review rating 3.0/5

S Couples - 29/08/2021 Confirmed reviews ALL

The location is not nice in the middle of red light district The rooms were clean but very small Breakfast ok but nothing special

Dear SARAH K., Thank you for taking the time to tell us about your experience at the ibis Genève Centre Lac. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Merouane ZGANI General-Manager

Centrally, small rooms, ok for one night

Customer review rating 3.0/5

Knut Couples - 25/08/2021 Confirmed reviews ALL

Good breakfast, but small room

Dear KNUT FREDRIK S., Thank you for taking the time to tell us about your experience at the ibis Genève Centre Lac. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Merouane ZGANI General-Manager

Prostitution hot-spot

Customer review rating 0.5/5

Ne G. Solo - 22/08/2021 Confirmed reviews ALL

Although centrally located, it is unfortunately surrounded by prostitutes on both sides of the building, plus you get the residual noise from restaurants/bars on both streets. Carpet smells (they need to remove all carpet from all rooms, as it traps dust, germs, and viruses)

Dear WRONELI G., Thank you for taking the time to tell us about your experience at the ibis Genève Centre Lac. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Merouane ZGANI General-Manager

Good stay

Customer review rating 4.5/5

Judith Families - 20/08/2021 Confirmed reviews ALL

Good location clean room and friendly staff. Very good value for money. It was very pleasant

Dear JUDITH M., We very much appreciate your comments regarding your stay at the ibis Genève Centre Lac. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Merouane ZGANI General-Manager

Well located in the city center

Customer review rating 4.0/5

Mosallem K. Couples - 16/08/2021 Confirmed reviews ALL

It was a good night sleep after a long day

Dear MOSALLEM K., Thank you very much for your lovely comment and the good ranking you gave us. We are delighted to read that you enjoyed our ideal location and services. We will be pleased to welcome you again in a not too distant future. Sincerely, Merouane ZGANI General-Manager

Fantastic (central) location and price for Geneva

Customer review rating 4.5/5

Markusbee Couples - 28/07/2021 Confirmed reviews ALL

Great hotel, very clean and modern. Breakfast was plentiful, with everything you need to start the day. Amazing price for Geneva and a great central location, just a few streets from the lake. If you’re on a budget, this is the place to stay! Not a dislike, but tea/coffee facilities in the room would be a plus. As others have mentioned, the area is a little “adult”, but it didn’t bother us.

Dear MARK B., Thank you very much for your lovely comment and the good ranking you gave us. We are delighted to read that you enjoyed our ideal location and services. We will be pleased to welcome you again in a not too distant future. With my best regards, Merouane General Manager

Short break in Geneva

TripAdvisor rating 4.0/5

CHvoyageur 24/07/2021 TripAdvisor review

The hotel is well-situated, within easy walking distance of the lake, the station and the town. The rooms are standard Ibis, mine was in very good condition. The staff were friendly and helpful, the price quite reasonable. The breakfast was minimalist, but I suppose the Covid restrictions influence this.

Dear Guest, Many thanks for posting your comments. We appreciate all feedback very much and the team and I look forward to welcoming you back at ibis Genève Centre Lac. Kind regards, Merouane General Manager

All good except...the tv remote!

Customer review rating 4.0/5

Dm Couples - 20/07/2021 Confirmed reviews ALL

The place is clean, super close to the train station, the staff is very nice, the process simple and easy. We just didn't have a remote control for the TV and their response was: we are completely booked so we don't have an extra one.... -______-

Dear DANIELA M., Many thanks for the review. We always welcome feedback and my team and I are glad that you enjoyed your stay with us at ibis Genève Centre Lac. Rest assured that we took notes of your comments regarding the tv remote. I hope we can be part of your future travel plans. Regards, Merouane ZGANI Assistant-Manager

well located

Customer review rating 3.0/5

K. Families - 16/07/2021 Confirmed reviews ALL

Just like in 2019, I asked, booked, left my bank imprint for the family room. Just as in 2019, when I arrived the family room was not available, it had been assigned to another person, Could you tell me what a reservation is for? Two stays in this establishment, two consecutive errors... I don't think I can recommend the Ibis Centre Lac Genève hotel...

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Merouane ZGANI General-Manager

Quite average

TripAdvisor rating 3.0/5

Samimouannes2020 Family - 05/01/2020 TripAdvisor review

Average hotel below expectations Small rooms Acceptable location due to proximity to main train station Staff lack expertise in dealing with clients. Didnt feel at all that i have a priviledge of an Accor platinum card membership.

Dear Sami Mouannes, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Merouane ZGANI Assistant-General Manager

Excellent experience!

TripAdvisor rating 5.0/5

Vaios K Business - 11/12/2019 TripAdvisor review

Excellent stay at one of my favorite hotels! Clean and well equipped rooms, polite and helpful personnel, great location, friendly environment. I would definitely suggest this hotel for you stay in Geneva at any time of the year.

Dear Vaios, We very much appreciate your comments regarding your stay at ibis Genève Centre Lac It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Merouane Assistant General Manager

Very good location!

TripAdvisor rating 4.0/5

paulusFRA Friends getaway - 05/12/2019 TripAdvisor review

Great location and very sweet and friendly reception staff!! Great stay!! Would definitely not hesitate to come back, easy to eat around the hotel, close to the train station, close to the lake, rooms were clean, even though a little small, but then.. it’s Ibis 😜 certainly would book again!!!

Dear Paulus, Thank you very much for your lovely comment and the good ranking you gave us. We are delighted to read that you enjoyed our ideal location and services. We will be pleased to welcome you again in a not too distant future. With my best regards, Merouane Assistant General Manager

Clean, comfortable and friendly staff

TripAdvisor rating 5.0/5

Elisabetta P Friends getaway - 16/08/2019 TripAdvisor review

Had a great stay at this Ibis. The hotel is located 5 min walk to Geneva Central Station. The room was very comfortable and soundproofed fantastically. Our room was small but we didn’t mind as we were out and about visiting the city most of the time. You can chose to save the world and request not to have the room cleaned and towels changed or if you prefer the room will be cleaned to perfection! Didn’t have breakfast but it looked nice. You can refill your water bottle at reception and/or get a cup of hot water free of charge. Shower room is new, clean, good size and pressure. Loved the 2 in one refillable shampoo and body wash. All the staff at reception have been very friendly. Very good stay.

Dear Elisabetta, A big thank from all the team for this great rate and nice review ! It is always a pleasure for us to welcome you when you stay in Geneva and a great privilege to gain your loyalty ! Warm regards, Merouane Assistant Manager

Our most recent 20 reviews

In partnership with TripAdvisor

Our other hotels nearby

All our hotels in geneva