Hotel Rotary Geneva-MGallery 4.5 stars

Customer review rating (ALL Rating) 4.6/5 1,043 reviews

Hotel extras

  • Fitness room and sauna

  • Connecting and adjacent rooms on request

  • Fireplace at the bar in winter

  • A free card is provided on arrival for use on public transport in Geneva.

  • Shaded terrace near an open fountain from spring to fall

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Our accommodation(s)

Hotel location

Hotel Rotary Geneva-MGallery

18-20, rue du Cendrier
1201 GENEVA
Switzerland

GPS:46.207235, 6.145048

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Restaurant
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar

L'ARTISAN

The restaurant features a summer terrace with a decorative water fountain. It serves French and international cuisine.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  1,043 reviews

TripAdvisor Rating  4.5/5  695 reviews

Certificate of excellence 2022

Great Location

Customer review rating 4.5/5

Anonymous Business - Confirmed reviews ALL

I traveled to Geneva for work and the location was excellent. It was right next to the building I worked in. It was also a blessing in that it rained most of the time I was there, so I had easy access to my place of work and to the events located nearby. The staff was friendly and accommodating.

Dear Ms. T., Thank you for sharing your opinion of your stay with us. It is always rewarding for our team to be appreciated by a guest, and we are truly delighted to hear that you received such courteous and professional service. We look forward to the pleasure of welcoming you back. Many thanks again, Hervé Puy, Deputy Manager

Over priced

Customer review rating 3.0/5

Anonymous Friends - Confirmed reviews ALL

Room although appeared nice was musty.

Dear Mr S. Thank you for taking the time to share your feedback. We always try to make sure all our guests have an enjoyable experience and regret your stay did not meet all your expectations. Please know that you can always bring your concerns to our team during your stay, and we will do our best to find a solution. Rest assured we have noted your concern and will be sure to pass it on to our team. We hope to welcome you back to the Rotary for your next trip to Geneva. Kind regards, Hervé Puy, Deputy Manager

Good Location and friendly staff

Customer review rating 3.5/5

Tim Business - Confirmed reviews ALL

I stayed only one night. Enjoyed the room and the location was perfect. I was however not pleased with not getting any points/benefits as per my gold status of Accor. The reason given was that it was booked through a third party website. This was a business trip. We have a travel agency booking for us and I specifically asked them to book your hotel due to Accor and my status. I don't know how they book such, but if this means I don't get any value, then why ask them to book an Accor hotel? Then might as well go with someone else. You need to review your policy on this aspect. Otherwise only other comment is that the bar did not have any snack selection. We could only get cheese and ham. Would have been good with some more choices.

Dear Mr Starup W. Thank you for taking the time to share a review and thank you very much for your loyalty after so many years. As a very regular guest of our hotels your feedback is very important for us. We definitely prefer to reward our ALL members than our travel agencies partners. Points and benefits are indeed granted only if you book on all.accor.com or with the hotel directly. Your comments regarding the snack offer at the bar has been shared with our F&B manager. I agree with you we will discuss to improve the selection. Thank you again for your loyalty and your understanding. We sincerely hope to welcome you again for your next trip to Geneva. Hervé Puy, Deputy Manager

Great location, good food, clean and comfortable

Customer review rating 4.0/5

Anonymous Solo - Confirmed reviews ALL

Pleasant staff, clean, nicely decorated hotel

Dear Ms. S., Thank you for this positive rating. We are delighted to hear that you enjoyed your stay and appreciate your kind mention of our convenient location. Our team works hard to ensure that every guest has the best experience possible, and such positive feedback inspires us to continue with our efforts. We look forward to welcoming you back. Best wishes, Hervé Puy, Deputy Manager

ok,

Customer review rating 3.5/5

Martin Business - Confirmed reviews ALL

service is vry good, all are very friendly, breakfast however still need to improve a lot, how to cook the eggs, the french toast... a scramble egg it is always a challenge in the hotel evena simple fried egg is always burned.

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Other web-users rate our hotel

  • 310 reviews 9.6/10 Location
  • 395 reviews 8.1/10 Room
  • 519 reviews 9.2/10 Service
  • 159 reviews 6.9/10 Breakfast
  • 110 reviews 8.1/10 Vibe
  • 87 reviews 8.2/10 Cleanliness

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