Rotary Hotel Geneva - MGallery Collection 4.5 stars

Customer review rating (ALL Rating) 4.5/5 1,317 reviews

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18-20, rue du Cendrier, 1201 GENEVA, Switzerland

Description

Hotel extras

  • Fitness center and sauna

  • Connecting and adjacent rooms on request

  • Green Key Certified

  • A free card is provided on arrival for use on public transport in Geneva.

  • Shaded terrace near an open fountain from spring to fall

Our accommodation(s)

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Hotel location

Rotary Hotel Geneva - MGallery Collection

18-20, rue du Cendrier
1201 GENEVA
Switzerland

GPS:46.207235, 6.145048

Telephone
Fax +41 22 908 80 81

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets not allowed
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property

L'ARTISAN

The restaurant features a summer terrace with a decorative water fountain. It serves French and international cuisine.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.5/5  1,317 reviews

TripAdvisor Rating  4.4/5  749 reviews

Certificate of excellence 2024

Very nice hotel, attentive and well located

Customer review rating 4.5/5

Hajime Couples - Confirmed reviews ALL

Excellent location! Friendly staff and lovely hotel

Customer review rating 4.0/5

Susan I. Couples - Confirmed reviews ALL

Dear Ms. I., Thank you for the time taken to share your experience of staying with us. We are delighted that you found our team welcoming and helpful, and that the cleanliness of your room contributed to your enjoyable stay. It is with great pleasure that we note the welcome chocolates added a lovely touch to your arrival. Nonetheless, we apologize for the inconvenience regarding the return of your deposit. The authorization process begins at the time of check-out and usually take a few business days to reflect in your bank account, depending on the banking institution and the country. We understand this can be a matter of concern and assure you that our team is always available to assist with any financial queries you might have. Finally, we are pleased that the prime location of our hotel enhanced your Geneva experience, allowing you to explore the city with ease and comfort. All the team hope that we may be able to see you again in the future. Kindest regards, Laurence Favre, Front office Manager

Only had one complaint

Customer review rating 4.5/5

Ken Y. Couples - Confirmed reviews ALL

Dear Mr Y., Thank you for sharing your experience with us. We are thrilled to hear that your stay with us left a positive impression. We are particularly pleased that you appreciated our dedicated concierge service and the delectable culinary offerings at our restaurant, L’ARTISAN, which prides itself on homemade French dishes crafted from fresh, seasonal products. We note your difficulty with the high shower and apologize for any inconvenience this may have caused. Our Signature rooms offer showers that are more accessible, and we would be more than happy to accommodate your preferences for future visits to ensure a more comfortable experience. Finally, it is wonderful that our central location, just steps away from the serene Lake Geneva, contributed to making your stay memorable. Our aim is always to provide not just a stay, but a truly memorable experience for our valued guests. Once again thank you for your comment and we hope to welcome you back to the Rotary for your next trip to Geneva. Kind regards, Laurence Favre, Front office Manager

Well located and very friendly staff.

Customer review rating 5.0/5

Anonymous Couples - Confirmed reviews ALL

Dear Mr D., Thank you very much for this kind review. We are thrilled to hear that your stay with us met your expectations and left a positive impression. We are delighted that you found the attentiveness of our team, and the quality of our breakfast offerings to be highlights of your visit. It is wonderful that the prime location of Hotel Rotary MGallery Geneva added to the enjoyment of your stay, situated just a short stroll from the picturesque Lake Geneva and the vibrant city center, providing convenience and tranquility alike. We look forward to seeing you again soon. Best regards, Laurence Favre, Front office Manager

Overall a wonderful stay at a fantastic location

Customer review rating 4.0/5

Andy R. Families - Confirmed reviews ALL

Dear Mr R., Thank you for sharing your experience with us. We are delighted that you enjoyed the breakfast offerings, the delightful service delivered by our team, and the comfort of your room. Additionally, it is rewarding to know that our commitment to providing a memorable stay resonated with you through the value we strive to offer and the complimentary Geneva travel pass that enhances the convenience of exploring our beautiful city. Nonetheless, we regret to learn of the challenges you faced with the air conditioning in your room. While our duplex rooms occasionally have a more noticeable air conditioning sound, we understand that this was an inconvenience during your stay. Our aim is always to ensure a restful environment for our guests, and we apologize for any discomfort this may have caused you. Finally, we are pleased that the hotel’s central location significantly contributed to the enjoyment of your visit, allowing for easy access to public transport and the city’s array of shops and restaurants. We truly appreciate your recognition of these aspects. Once again thank you for your comment and we hope to welcome you back to the Rotary for your next trip to Geneva. Kind regards, Laurence Favre, Front office Manager

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Other web-users rate our hotel

  • 519 reviews 9.6/10 Location
  • 598 reviews 7.5/10 Room
  • 692 reviews 9.1/10 Service
  • 247 reviews 7.8/10 Breakfast
  • 152 reviews 6.6/10 Cleanliness
  • 41 reviews 8.7/10 Bar

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.