Rotary Hotel Geneva - MGallery Collection 4.5 stars

Customer review rating (ALL Rating) 4.5/5 1,237 reviews

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Rotary Hotel Geneva - MGallery Collection - Image 1
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18-20, rue du Cendrier, 1201 GENEVA, Switzerland

Description

Hotel extras

  • Fitness room and sauna

  • Connecting and adjoining rooms available upon request

  • Green Key certified

  • Receive a complimentary card on arrival for unlimited use of Geneva's public transportation.

  • Relax on our shaded terrace by the fountain, open from spring to autumn

Our accommodation(s)

Hotel location

Rotary Hotel Geneva - MGallery Collection

18-20, rue du Cendrier
1201 GENEVA
Switzerland

GPS:46.207235, 6.145048

Telephone
Fax +41 22 908 80 81

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
Near the property
  • Car park

L'ARTISAN

The restaurant features a summer terrace with a decorative water fountain. It serves French and international cuisine.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,237 reviews

TripAdvisor Rating  4.4/5  766 reviews

Customer review rating 4.5/5

James L. Couples - Confirmed reviews ALL

The breakfast was very nice, staff very friendly and we had a nice stay. The hotel is located very central.

Dear Mr L., Thank you for such a positive review of your stay. We are delighted to hear you enjoyed your stay at Hotel Rotary MGallery Geneva. It’s wonderful to know our breakfast offerings and team’s hospitality contributed to your positive experience. Your kind words about the comfort of your room are much appreciated. We’re also thrilled our central location allowed you to explore Geneva with ease. The proximity to Lake Geneva and transport links is indeed something many guests value. We look forward to seeing you again on another occasion. Best wishes, Faustine Ferrari - Front Office Manager, Front office Manager

A calm and quality stay with perfect service.

TripAdvisor rating 5.0/5

Shane N TripAdvisor review

We stayed at The Hotel Rotary Geneva three nights in early January. We loved the hotel staff and location. The service was great, all staff were attentive. I enjoyed particularly great service from a gentleman named Damba. The location meant we could walk to all the stuff we were keen to visit. We walked to the Bains des Pâquis, Jet D’eau, Saint Peter’s Cathedral, Old Town Geneva, reformation wall, the flower clock etc. In summary, we had a great stay.

Dear Guest, It’s kind of you to leave us this feedback about your recent visit. We are delighted to know your stay at Hotel Rotary MGallery Geneva met your expectations. It brings us joy that you felt well taken care of by our team, especially during your interactions. We take pride in creating meaningful connections with our guests and will gladly share your kind words with Damba. The central position indeed allows easy access to Geneva's treasures on foot, from lakeside landmarks to historic sites. We hope this convenience added memorable moments to your visit. We look forward to welcoming you back in future. Best regards, Faustine Ferrari - Front Office Manager, Front office Manager

Customer review rating 3.0/5

Amanda T. Families - Confirmed reviews ALL

Staff are friendly but there is no outdoor view from the room

Dear Madam, Thank you for taking the time to leave a review of your recent stay. We are delighted to hear that you found our team warm and welcoming during your family stay. Your kind words about their service motivate us to continue delivering heartfelt hospitality. That said, we sincerely regret that certain aspects of your experience did not meet your expectations. While our central location offers convenient access to Geneva’s attractions, we understand how room views can impact comfort and are happy to offer alternative room categories with different outlooks during future bookings. We also appreciate your loyalty as an Accor ALL Classic member and value your booking through our app. Should your travels bring you back to Geneva, we would be honored to assist in selecting a room that better aligns with your preferences. All the team hope that we may be able to see you again in the future. Kindest regards, Etienne Munoz - Front Office Manager, Front office Manager

Customer review rating 4.5/5

Michael S. Business - Confirmed reviews ALL

top notch , front desk staff are 5 stars

Dear Mr s., Thank you for this positive review. We are thrilled to know you had such a memorable stay at Hotel Rotary MGallery Geneva. It brings us great joy that our front desk team, especially Hugo, contributed positively to your visit. Your recognition of their dedication means a lot to us, and we will ensure they receive your kind words. We also appreciate your continued trust in our loyalty programme and your generous recommendation score. Supporting our Platinum members with attentive service remains a priority for our team. We look forward to a return visit from you in the future. Best wishes, Etienne Munoz - Front Office Manager, Front office Manager

Customer review rating 3.5/5

Jamal E. R. Families - Confirmed reviews ALL

Breakfast was expensive. Waitress and chef didn't know the portion of egg. I wanted to have one portion of poached egg, they served only one egg on a round toasted bread which could hold 2 eggs. If they didn't understand the order, didn't ask or clarify the order.

Dear Mr E. R., Thank you for sharing your experience with us. We are delighted that our reception team could assist you in discovering Geneva’s highlights during your first visit. The map provided helped you navigate our central location, which places many attractions within walking distance. We are sincerely sorry that some aspects of your stay did not meet your expectations. Regarding breakfast, we offer various options to suit different preferences, including an express choice at CHF 19. For future visits, our team is always available to clarify menu details. We also take note of your remarks about communication prior to arrival and will reinforce our procedures to ensure all guests receive essential information, such as public transport card details, in advance. Nonetheless, it is heartening to know your overall experience reflected a satisfactory stay. Our central position remains ideal for exploring both the lakeside and cultural sites, and we hope you enjoyed the convenience it offered during your family trip. We hope to welcome you back to the Rotary for your next trip to Geneva. Kind regards, Etienne Munoz - Front Office Manager, Front office Manager

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Other web-users rate our hotel

  • 478 reviews 9.4/10 Location
  • 570 reviews 7.6/10 Room
  • 690 reviews 9.3/10 Service
  • 239 reviews 7.9/10 Breakfast
  • 169 reviews 7.7/10 Vibe
  • 149 reviews 7/10 Cleanliness
  • 111 reviews 6.2/10 Amenities

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.