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Hotel Rotary Geneva-MGallery 4.5 stars

Customer review rating 4.6/5 5,237 reviews

ALLSAFE approved hotel

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Hotel Rotary Geneva-MGallery
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+ 18 Services

Hotel extras

  • Fitness room and sauna

  • Connecting and adjacent rooms on request

  • Fireplace at the bar in winter

  • Shaded terrace near an open fountain from spring to fall

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Private enclosed outdoor parking (nearby)Paying
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • Babysitting on requestPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Laundry
  • Porter
Catering
  • Breakfast included in the pricePaying
  • 1 Restaurant(s)
  • 1 Bar(s)
Leisure and activities
  • Fitness centre
  • Babysitting on requestPaying
Business services
  • Copy/print service availablePaying

Hotel location

Hotel Rotary Geneva-MGallery

18-20, rue du Cendrier
1201 geneva
switzerland

Tel: +41229088080

Fax: (+41)22/9088081

Check-in from 14h00

Check out up to 12h00

  • N°10, N°5 :  10,5

  • By plane

    GENEVA COINTRIN At 5km / 3.13 miles

  • By train

    CORNAVIN At 0.5km / 0.31 miles

GPS :46.207235, 6.145048

Our restaurants and bars

L'ARTISAN

Type of cuisine: French

The restaurant features a summer terrace with a decorative water fountain. It serves French and international cuisine.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

L'ARTISAN

Non contractual photo

In a comfortable spot by the fire in winter or on our terrace in summer, our barman invites you to discover his signature cocktails and a wide selection of wines available by the glass, 80% of which are from Geneva.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
Hotel Rotary Geneva-MGallery

100% genuine reviews from our guests

Find out more

ALL Rating 4.6/5

5,237 reviews

tripadvisor

TripAdvisor Rating 4.5/5

639 reviews

2020 TripAdvisor Certificate of Excellence
Certificate of excellence 2020

Perfect service at the reception desk and during breakfast.

Customer review rating 5.0/5

Nico D. R. Couples - 22/03/2021 Confirmed reviews ALL

The staff at the reception desk was extremely helpful. Also the staff during the breakfast did an excellent job. Mr. Dimitri served us in a fantastic way.

Dear Mr. Nico De R., We thank you so much for your lovely comment following your stay at the Hotel Rotary MGallery in Geneva. We are delighted to read that you enjoyed your entire stay. It's a pleasure to read that you were amazed by our friendly and professional staff and our attentive service. Your comment is very rewarding as we strive to deliver everyday our best “service from the heart” for our guests’ satisfaction. Thank you very much for highlighting the hotel’s efficient service. The whole team is very grateful for your excellent rating and we already look forward to welcoming you back at the Hotel Rotary MGallery. Kind regards, Daniele - Front Desk Team

Excellent hotel with excellent staff and service.

Customer review rating 5.0/5

Chris T. Business - 21/12/2020 Confirmed reviews ALL

4 nights for business and my favorite hotel in Geneva.

Dear Mr. T., We very much appreciate your feedback regarding your stay at the Hotel Rotary Geneva - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Daniele - Front Desk Team

Great hotel and great staff.

Customer review rating 5.0/5

Chris T. Business - 18/11/2020 Confirmed reviews ALL

Always comfortable and welcoming, staff are excellent and overall a superb hotel.

Dear Mr T., Thank you very much for your positive feedback regarding your last stay at the Hotel Rotary – MGallery in Geneva. It is always a pleasure to receive positive feedback from a very loyal guest. Thank you again for sharing your experience and for your loyalty. We look forward to seeing you soon again. Sincerely, Daniele – Front Desk Team

excellent service - great vegan kitchen!

Customer review rating 5.0/5

Stefan H. Business - 04/11/2020 Confirmed reviews ALL

the cuisine was very flexible to acommodate my dietary needs, really well done! Given cirumstances, very exceptional service.

Dear Mr. H., We very much appreciate your comments regarding your stay at the Hotel Rotary Geneva - MGallery. It is always a pleasure to receive positive feedback. We will share your comments with the restaurant team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We have taken good note of your comment regarding the WiFi access. Please accept our sincerely apologizes and for your future stay do not hesitate to contact immediately the reception that will be happy to help you. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Daniele - Front Desk Team

Pleasant weekend stay

Customer review rating 5.0/5

Anonymous Couples - 18/10/2020 Confirmed reviews ALL

We enjoyed the stay in Rotary MGallery. Well located friendly welcome. Room is well appointed, althought furnished in more traditional style, it feels cosy. Staff in the breakfast Room was well very friendly. Hotel recommanded, on the downside noise from the nearby bar.

Dear Dominique K., We very much appreciate your comments regarding your stay at the Hotel Rotary Geneva - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I'm sorry for the noise, we do what is necessary. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Laurence Favre Front Office Manager

Great hotel and I love staying here.

Customer review rating 4.5/5

C T. Business - 12/10/2020 Confirmed reviews ALL

Great staff, great room and comfy bed.

Dear Mr.T., We very much appreciate your feedback regarding your stay at the Hotel Rotary Geneva - MGallery. I will share your comments with the rest of the team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Daniele - Front Desk Team

Always a pleasure

Customer review rating 5.0/5

Patryk Couples - 22/09/2020 Confirmed reviews ALL

This is a gem of a hotel. Always a pleasure to stay here. The best staff, the best facilities, one of the finest Accor properties we visited. Thank you.

Dear Patryk G., We thank you so much for your lovely comment following your stay at the Hotel Rotary MGallery in Geneva. We are delighted to read that you enjoyed your entire stay and that we met your expectations. Your comment is very rewarding as we strive to deliver everyday our best “service from the heart” for our guests’ satisfaction. Your feedback is an encouragement to all of our team to continuously improve the quality of our services. The whole team is very grateful for your excellent rating and we already look forward to welcoming you back at the Hotel Rotary MGallery. Kind regards, Sincerely, Daniele - Front Desk Team

GOOD LOCATION, NICE HOTEL

Customer review rating 4.5/5

Ivo Couples - 14/09/2020 Confirmed reviews ALL

NICE STAY, FRIENDLY STAFF

Dear Mister Russev , We very much appreciate your comments regarding your stay at the Hotel Rotary Geneva - MGallery. Our team strive to continuously improve the quality of our services and it is always a pleasure to receive positive feedback. Thank you for sharing your experience and we hope to welcome you again for your next stay in Geneva. Sincerely, Hervé Puy Sales Manager

Good stay

Customer review rating 4.5/5

Maurice Business - 09/09/2020 Confirmed reviews ALL

Very comfortable room, excellent staff and perfect location.

Dear Mister B., We very much appreciate your comments regarding your stay at the Hotel Rotary Geneva - MGallery. Our team strive to continuously improve the quality of our services and it is always a pleasure to receive positive feedback. Thank you for sharing your experience and we hope to welcome you again for your next stay in Geneva Sincerely, Hervé Puy Sales Manager

Perfect location

Customer review rating 5.0/5

Vivian K. Families - 07/09/2020 Confirmed reviews ALL

Very friendly staff, excellent location, very clean, very comfortable beds

Dear Mrs K. We very much appreciate your comments regarding your stay at the Hotel Rotary Geneva - MGallery. Your positive feedback is an encouragement to all of our team as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to see you again soon. Sincerely, Hervé Puy Sales Manager

well located and a beautiful hotel.

Customer review rating 4.5/5

Anonymous Business - 07/09/2020 Confirmed reviews ALL

Was very satisfied and staff were very helpful.

Dear Mister T., We very much appreciate your comments regarding your stay at the Hotel Rotary Geneva - MGallery. It is always a pleasure to receive positive feedback which is an encouragement to all of our team as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to see you again soon. Sincerely, Hervé Puy Sales Manager

back to happy days

Customer review rating 4.0/5

Camillo Business - 04/09/2020 Confirmed reviews ALL

As before covid, best hotel in Genva

Dear Mr Z., Thank you very much for your comments regarding your last stay at the Hotel Rotary Geneva - MGallery. It is always a pleasure to receive positive feedback from a very loyal guest. We are really sorry that you did not get the drink voucher. I will inform the Front Office Manager to avoid any future occurrence. I notice you were in the room 319 which is actually a Signature room. Maybe you would prefer an upgrade in a higher floor or in the other building of the hotel. Please do not hesitate to tell us your preference upon reservation or upon check-in. Thank you again for sharing your experience and for your loyalty. Sincerely, Hervé Puy Sales Manager

M Gallery

TripAdvisor rating 4.0/5

Mahmoud E Business - 01/09/2020 TripAdvisor review

Excellent location services and standards. Will certainly recommend to my family and friends. Keep your car in parking and use public transportations. 5 minutes from station 5 minutes from center 2 minutes from Lac.

Dear Mahmoud E Thank you so much for sharing your experience ! You are totally right ! The location of the hotel is very central in Geneva ! The public transports (bus, tram, boat "mouette" and train to go to the airport) are very convenient and free with the pass delivered upon check-in. We will be very happy to welcome you back as well as your loved ones. Sincerely

Excellent experience

Customer review rating 5.0/5

Karim S. M. Families - 30/08/2020 Confirmed reviews ALL

I loved it. The staff, the location and the cosiness of the rooms as well as the free mini bar in the suites was a delight. Many thanks

Dear Mr. M., We very much appreciate your comments regarding your last stay at the Hotel Rotary Geneva - MGallery It is always a pleasure to receive such positive feedback. Your comments will serve as an encouragement to all of our team. At MGallery we strive to continuously improve the quality of our services so yes do not hesitate to visit another hotel of the MGallery Collection if you have the opportunity. Thank you again for sharing your experience. The whole team is very grateful for your excellent rating and we already look forward to welcoming you back at the Hotel Rotary MGallery. Daniele – Front Desk Team

Good stay

Customer review rating 4.0/5

Marco S. Business - 30/08/2020 Confirmed reviews ALL

Cool and not complicated. Friendly staff.

Dear Mister S., Thank you so much for your comments regarding your last stay at the Hotel Rotary Geneva - MGallery. It is always a pleasure to receive a positive feedback. It serves as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hervé Puy Sales Manager

Was all good

Customer review rating 5.0/5

Pavel Families - 29/08/2020 Confirmed reviews ALL

First tome visit of the hotel, first visit in Geneve. Both worked perfectly. Hotel stuff friendly, easy going and always with a smile. Hotel room exactly how i like it - clean and ready. Water in room, everything as i imagined.

Dear Mister C., Thank you so much for your comments regarding your stay at the Hotel Rotary Geneva - MGallery ! It is always a pleasure to receive such positive feedback! Your satisfaction is definitely an encouragement to our entire team as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as this one. Sincerely, Hervé Puy Sales Manager

this is one of the best Accor hotels anywhere

Customer review rating 5.0/5

Patryk Couples - 18/08/2020 Confirmed reviews ALL

Great hospitality, wonderful service, they remember repeat customers which is lovely. Congratulations to the manager for creating one of the best hotel experiences we are experiencing recently. Always pure pleasure to stay here!

Dear Mr G., Thank you very much for your comments regarding your stay at the Hotel Rotary Geneva - MGallery ! It is always a pleasure to receive such positive feedback ! Your comments serve as an encouragement to all of our team who strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to see you soon at the Hotel Rotary Geneva - MGallery. Sincerely, Hervé Puy Sales Manager

Well organized and they take health safety seriously

Customer review rating 5.0/5

Kristine Families - 14/08/2020 Confirmed reviews ALL

Love everything about the hotel including location and perfect bed. Any tips where I can get the same beddings? :) They were fully organized on how they run the hotel during the pandemic and we felt really well taken care of. Very thoughtful we received a welcome safety packages that was very useful during our stay in Geneva. Well done Rotary Geneva. I would be happy to stay there again with my whole family next time.

Dear Mrs R., We very much appreciate your comments regarding your stay at the Hotel Rotary Geneva - MGallery ! It is always a pleasure to receive such positive feedback ! I will share your comments with our team. I am sure your feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to see you soon with your whole family. Sincerely, Hervé Puy Sales Manager
Customer review rating 4.5/5

Anonymous Business - 10/08/2020 Confirmed reviews ALL

Employees very friendly , professional.

Decent hotel, but horrible staff and service

Customer review rating 2.5/5

Anonymous Business - 09/08/2020 Confirmed reviews ALL

The hotel is a nice hotel at a good location, but the staff is far from what I expect (and have experienced at other hotels/chains). They don't understand what customer service is, and making people feel at home. I was a recurring customer at this hotel, and when bringing a friend to the breakfast, they charged him 19CHF for a coffee and an orange juice. This while breakfast was included with my room. When telling them that I thought it was a bit childish, they started an argument with me about this. For me a reason not to return to this hotel.

Dear Mister V., Thank you for taking the time to tell us about your experience at the Hotel Rotary Geneva - MGallery. We are really sorry that your experience did not meet your expectations; please allow us to express our sincerest apologies. At MGallery, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We confirm the breakfast was included in your rate for one person the both days. It was indeed possible to modify your reservation upon your arrival to remove the breakfast of the first day and add it for the second day. The restaurant did not have this information therefore the first breakfast was charged as a no show and we charged 2 breakfasts the second day. For any special request to modify your reservation please inform the front desk to amend it prior or upon your arrival. The restaurant team will then have the appropriate information in the morning. We hope to see you again in the future and we sincerely apology for this communication issue. Sincerely, Hervé Puy

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