Rotary Hotel Geneva - MGallery Collection 4.5 stars

Customer review rating (ALL Rating) 4.5/5 1,247 reviews

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18-20, rue du Cendrier, 1201 GENEVA, Switzerland

Description

Hotel extras

  • Fitness room and sauna

  • Connecting and adjoining rooms available upon request

  • Green Key certified

  • Receive a complimentary card on arrival for unlimited use of Geneva's public transportation.

  • Relax on our shaded terrace by the fountain, open from spring to autumn

Our accommodation(s)

Hotel location

Rotary Hotel Geneva - MGallery Collection

18-20, rue du Cendrier
1201 GENEVA
Switzerland

GPS:46.207235, 6.145048

Telephone
Fax +41 22 908 80 81

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
Near the property
  • Car park

L'ARTISAN

The restaurant features a summer terrace with a decorative water fountain. It serves French and international cuisine.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,247 reviews

TripAdvisor Rating  4.4/5  765 reviews

Certificate of excellence 2024

Customer review rating 4.5/5

Charles D. Couples - Confirmed reviews ALL

Excellent room. Pleasant bar, disappointing evening meal at L’Artisan. Very good breakfast.

Dear Mr D., Thank you for taking the time to leave a review of your recent stay. We are delighted to hear you enjoyed your stay at Hotel Rotary MGallery Geneva. We’re thrilled you appreciated our central location and found our team welcoming during your visit. Your kind words about the room comfort and breakfast variety truly motivate us. The bar’s ambiance by our winter fireplace seems to have added to your experience. That said, we regret any shortfall in our dining offerings during your evening meal. Your feedback helps us refine our guests’ experiences. Nonetheless, we’re glad Etienne’s service stood out and that our booking process met your expectations. We hope the complimentary transport card enhanced your Geneva explorations. Once again thank you for your loyalty and we hope to welcome you back to the Rotary for your next trip to Geneva. Kind regards, Etienne Munoz - Front Office Manager, Front office Manager

Customer review rating 1.5/5

Lyudmyla O. Business - Confirmed reviews ALL

Room quite spacious and comfortable. Small bathroom but not a problem. Decent breakfast offer. Reception friendly and helpful. No soundproofing. Slept poorly due to extremely hard bumpy mattress and thin blanket which wasn't warm enough. Slightly weird smell in the room.

Dear Ms. O., We appreciate the time you have taken to provide us with your opinion of your stay. We appreciate your kind remarks about your room’s spaciousness and our reception team’s attentive service. However, we sincerely apologize that your experience fell short in several aspects. While we regularly maintain our bedding, we acknowledge your feedback about the sleep comfort and will review our options for supplementary bedding upon request. Regarding sound concerns, we offer earplugs at reception and recommend our signature rooms with enhanced insulation for future stays. Nonetheless, we’re pleased our breakfast offerings met your needs and hope this positive aspect might encourage you to reconsider our hotel. We hope to welcome you again for an improved experience. Best regards, Etienne Munoz - Front Office Manager, Front office Manager

Customer review rating 5.0/5

Manuel C. M. Business - Confirmed reviews ALL

Very very positive. I am usually a Marriott user but the experience was so good that I will definitely use the Rotary as my hotel of choice in Geneva.

Dear Mr Manuel C. M. Thank you for rating your recent stay. We are delighted you enjoyed your stay at Hotel Rotary MGallery Geneva. Your kind words about our team’s attentive service and the comfort of your accommodation mean a great deal to us. We particularly appreciate you highlighting our restaurant colleagues’ genuine hospitality. Finally, we are thrilled our central location near Lake Geneva contributed to your productive business visit. The free public transport cards we provide aim to make exploring our city both convenient and memorable. Once again thank you for your loyalty and we hope to welcome you back to the Rotary for your next trip to Geneva. Kind regards, Etienne Munoz - Front Office Manager, Front office Manager

Customer review rating 3.5/5

Sandro M. Business - Confirmed reviews ALL

Well located hotel in the heart of Geneva. Rooms not too well soundproofed though, could hear every word of the neighbor's midnight phone call.

Dear Mr M., Thank you for taking the time to leave a review of your recent stay. We’re pleased you found our central location convenient for your business needs and enjoyed the breakfast offerings. That said, we regret any disturbance affected your rest. Our team remains available around the clock to address such rare situations immediately. Finally, we’re grateful you chose our hotel for your Geneva visit and hope the complimentary transport card enhanced your city exploration. We hope to welcome you back to the Rotary for your next trip to Geneva. Kind regards, Etienne Munoz - Front Office Manager, Front office Manager

Customer review rating 5.0/5

Nico D. R. Couples - Confirmed reviews ALL

The rooms are very comfortable and the staff is extremely friendly and always available for help and advice.

Dear Mr D. R., Thank you for such a positive review of your stay. We’re delighted you enjoyed your stay at Hotel Rotary MGallery Geneva. Our team takes pride in maintaining comfortable accommodations and providing attentive service. It’s rewarding to know our central location and seamless reservation process contributed to your positive experience. We look forward to welcoming you back on a future occasion. Best wishes, Etienne Munoz - Front Office Manager, Front office Manager

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Other web-users rate our hotel

  • 492 reviews 9.5/10 Location
  • 564 reviews 7.6/10 Room
  • 683 reviews 9.3/10 Service
  • 238 reviews 8.1/10 Breakfast
  • 178 reviews 8.1/10 Vibe
  • 151 reviews 7/10 Cleanliness

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.