Rotary Hotel Geneva - MGallery Collection 4.5 stars

Customer review rating (ALL Rating) 4.5/5 1,156 reviews

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Rotary Hotel Geneva - MGallery Collection - Image 1
Rotary Hotel Geneva - MGallery Collection - Image 2
Rotary Hotel Geneva - MGallery Collection - Image 3
Rotary Hotel Geneva - MGallery Collection - Image 4
18-20, rue du Cendrier, 1201 GENEVA, Switzerland

Description

Hotel extras

  • Fitness room and sauna

  • Connecting and adjoining rooms available upon request

  • Green Key certified

  • Receive a complimentary card on arrival for unlimited use of Geneva's public transportation.

  • Relax on our shaded terrace by the fountain, open from spring to autumn

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Room

Signature Room

Photo out of - Signature Room

301 sq. ft. Free mini bar. Nespresso machine, individual air conditioning, free internet, 43'' LED TV. Room with 2 single beds on request.

  • Views:

    City View

Max. number of persons
3
Area
From 28 m² / 301 sq ft

Bedding

Queen size bed(s) x1

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Mini bar with free soft drinks
  • Nespresso machine
  • Free in Room Mineral Water
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Bathrobe
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Slippers

Media And Technology

Complementary elements

  • Radio

Phone Facilities

  • Direct dial telephone
  • Voice mail

Tv Facilities

  • Satellite/cable colour TV
  • TV with on-screen billing info
  • 42'/107 cm screen
  • Flat screen
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Pillow Menu

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Opening windows
  • Slippers
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop
  • 3 pers. max
  • 28 m² / 301 sq ft
  • Bedding 1 x Queen size bed(s)
  • Views: City View
See availabilities

366 sq.ft. Queen-size bed. Free mini-bar. 2 40'' LED TVs. Nespresso machine, individual air conditioning, free Internet.

  • Views:

    City View

  • Most of the accommodation:

    Duplex

Max. number of persons
3
Area
From 34 m² / 365 sq ft

Bedding

Queen size bed(s) x1

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Mini bar with free soft drinks
  • Nespresso machine
  • Free in Room Mineral Water
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Bathrobe
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Handheld shower

Media And Technology

Complementary elements

  • Radio

Phone Facilities

  • Direct dial telephone
  • Phone with 2 handsets in room
  • Voice mail

Tv Facilities

  • Satellite/cable colour TV
  • TV with on-screen billing info
  • 42'/107 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Pillow Menu

Comfort Features

  • Blackout Facilities
  • Opening windows
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop
See availabilities

Hotel location

Rotary Hotel Geneva - MGallery Collection

18-20, rue du Cendrier
1201 GENEVA
Switzerland

GPS:46.207235, 6.145048

Telephone
Fax +41 22 908 80 81
Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park
  • 95 rooms
  • One room for people with reduced mobility
  • 16 connecting rooms
  • 95 non-smoking rooms
  • 8 floors

Languages spoken at the hotel

  • Arabic
  • English
  • Spanish
  • French
  • Italian

100% Non Smoking Property

Elevator to all floor

Laundry / Valet Services

  • Dry cleaning / Ironing
  • Laundry / Valet Services Additional charge
  • Pressing Additional charge
  • Dry cleaning / Ironing Additional charge

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas
  • High speed transmission line

Air conditioning

Check In & Check-out facilities

  • Express check-in
  • Express check-out

Luggage storage

  • Luggage storage

Porter

  • Porter

Pets

Pets allowed Additional charge

Catering

One Restaurant

One Bar

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Buffet Additional charge

Family

Babysitting on request

  • Babysitting on request

Well-being

Fitness by Rotary Additional charge

  • On site
  • Massage Additional charge

Sports and leisure

Boat excursions

  • On site

Boat excursions

  • Nearby
  • Near the property
  • Indoor parking
  • Public
  • 7 parking spaces
  • Max Limited Height: 2 m / 6.55 ft

  • Parking pricing: 48.35 € 45 CHF Per day

L'ARTISAN

Photo out of - L'ARTISAN

L’ARTISAN is a bistro-style restaurant serving creative French and Mediterranean cuisine made with seasonal local produce. Enjoy a refined setting, cocktails and drinks, plus a welcoming terrace for lunch, dinner or an aperitif.

Cooking style
French
Chef name
Marie Hebert
Capacity
40
18-20, rue du Cendrier, 1201 Geneva, Switzerland
Telephone +41 22 908 80 77
Opening hours
Monday
  • -
  • -
Tuesday
  • -
  • -
Wednesday
  • -
  • -
Thursday
  • -
  • -
Friday
  • -
  • -
Saturday Closed
Sunday Closed
Subsequent opening hours

Other informations

Services

  • Air conditioning
  • Free Wireless internet (WiFi)
  • Booster Seats available (for Baby)
  • Non Smoking Area
  • Reservation recommended
  • Terrace

Payment

  • Cash
  • Credit card

Credit cards

  • American Express
  • Mastercard
  • China UnionPay
  • Diners Club
  • JCB
  • Maestro
  • Visa

Wine and other drinks information

  • Apéritif
  • Cocktail
  • Wine by the glass available
  • Soft drinks
  • Digestifs

Accommodate food

  • Children menu
  • Halal menu
  • Vegetarian menu

L’ARTISAN is a bistro-style restaurant serving creative French and Mediterranean cuisine made with seasonal local produce. Enjoy a refined setting, cocktails and drinks, plus a welcoming terrace for lunch, dinner or an aperitif.

In a comfortable spot by the fire in winter or on our terrace in summer, our barman invites you to discover his signature cocktails and a wide selection of wines available by the glass, 80% of which are from Geneva.

Start your day with a generous breakfast featuring fresh local produce, sweet and savoury options, pastries, seasonal fruit and hot drinks. A delicious spread to enjoy before exploring Geneva or beginning your business day.

Our fitness centre in Geneva features modern cardio and strength-training equipment. On request, enjoy a private session with a personal trainer, tailored to your goals and fitness needs.

An intimate backdrop for weddings and celebrations in Geneva, with elegant spaces and personalised service. Our team helps create memorable moments with tailored arrangements and thoughtful touches for couples and their guests.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,156 reviews

Customer review rating 4.5/5

Elena B. Solo - Confirmed reviews ALL

Dear Ms. B., Thank you for taking the time to review your stay with us. We are delighted that you found our location the best. Our hotel sits in the heart of Geneva, just steps from the lake and a short stroll from the old town and shopping streets, so we are glad it served you well. We are also happy that everything else during your stay was very good. It would be a pleasure to welcome you back. Best wishes, Faustine Ferrari - Front Office Manager, Front office Manager

Customer review rating 4.5/5

Ayse R. B. Business - Confirmed reviews ALL

Dear Ms. B., We would like to thank you for taking the time to leave this review about your recent visit. We are delighted that our receptionist was able to assist you promptly with a room change to the 5th floor. Even so, we are sorry that your first room did not meet your expectations. Our team is always available to find a solution on the spot, and we are glad this was handled right away. Finally, we are truly pleased that you rated your stay so highly and that you would recommend us. Your satisfaction means a great deal to our team. All the team hope that we may be able to see you again in the future. Kindest regards, Faustine Ferrari - Front Office Manager, Front office Manager

Customer review rating 5.0/5

Teudt J. K. Families - Confirmed reviews ALL

Dear Ms. Teudt, We appreciate that you took the time to share your experience with us. We are delighted that you enjoyed the attentive care from our team and the wonderful breakfast we serve each morning. Even so, we are sorry that some aspects of your room did not meet your expectations. Our team is always available on site to help with any connectivity or comfort concerns right away. Nonetheless, it is lovely to read that our central location, just steps from the lake, made your family trip so convenient. All the team hope that we may be able to see you again in the future. Kindest regards, Faustine Ferrari - Front Office Manager, Front office Manager

Customer review rating 3.0/5

Yankai S. Business - Confirmed reviews ALL

Dear Mr. S., Thank you for sharing your experience with us. We are delighted that you found our city-centre location convenient and your room spotlessly clean. It is also rewarding to know our team made you feel welcome with their kindness and that you were able to settle in early. However, we are sincerely sorry that some aspects of your stay did not meet your expectations. As a boutique hotel, we place great importance on personal connections with each of our guests, and we regret that your loyalty did not feel properly acknowledged on this occasion. Your feedback regarding recognition touches on matters we take very seriously, and we have shared your observations with our management to reflect upon. Nonetheless, being situated just steps from the lake and the old town, in a quiet side street away from major avenues, allows us to offer a peaceful base for exploring Geneva. Our complimentary transport card also makes it effortless to reach the airport and the city’s key landmarks. We hope to welcome you back to the Rotary for your next trip to Geneva. Kind regards, Faustine Ferrari - Front Office Manager, Front office Manager

Customer review rating 4.5/5

Inti N. P. P. Business - Confirmed reviews ALL

Dear Mr. P. P., Thank you for sharing your experience with us. We are delighted that your check-in and check-out went so smoothly during your quick business visit. Our team is also pleased you found your room comfortable for the night. That said, we are sorry the internet connection did not meet your expectations. Our WiFi sometimes experiences brief interruptions, and our team is always available to help resolve these situations on site. Nonetheless, we are glad the overall efficiency of our service contributed to a seamless stay. Once again thank you for your loyalty and we hope to welcome you back to the Rotary for your next trip to Geneva. Kind regards, Faustine Ferrari - Front Office Manager, Front office Manager

Dear Ms. B., Thank you for taking the time to review your stay with us. We are delighted that you found our location the best. Our hotel sits in the heart of Geneva, just steps from the lake and a short stroll from the old town and shopping streets, so we are glad it served you well. We are also happy that everything else during your stay was very good. It would be a pleasure to welcome you back. Best wishes, Faustine Ferrari - Front Office Manager, Front office Manager

Customer review rating 4.5/5

Ayse R. B. Business - Confirmed reviews ALL

The first room I got was not nice due tot the next building and thanks to the lady at the reception she changed it immediately to the 5th floor , do not remember her name, young with glasses.

Dear Ms. B., We would like to thank you for taking the time to leave this review about your recent visit. We are delighted that our receptionist was able to assist you promptly with a room change to the 5th floor. Even so, we are sorry that your first room did not meet your expectations. Our team is always available to find a solution on the spot, and we are glad this was handled right away. Finally, we are truly pleased that you rated your stay so highly and that you would recommend us. Your satisfaction means a great deal to our team. All the team hope that we may be able to see you again in the future. Kindest regards, Faustine Ferrari - Front Office Manager, Front office Manager

Customer review rating 5.0/5

Teudt J. K. Families - Confirmed reviews ALL

Excellent service, wonderful breakfast, very convenient location!

Dear Ms. Teudt, We appreciate that you took the time to share your experience with us. We are delighted that you enjoyed the attentive care from our team and the wonderful breakfast we serve each morning. Even so, we are sorry that some aspects of your room did not meet your expectations. Our team is always available on site to help with any connectivity or comfort concerns right away. Nonetheless, it is lovely to read that our central location, just steps from the lake, made your family trip so convenient. All the team hope that we may be able to see you again in the future. Kindest regards, Faustine Ferrari - Front Office Manager, Front office Manager

Customer review rating 3.0/5

Yankai S. Business - Confirmed reviews ALL

Overall good experience, the staffs are kind and helpful, I got to check in early. Nevertheless, I was slightly disappointed that I didn't get any welcome fruit platter or even a card as a platinum member. I think there is a general feeling that most Accor hotels don't really provide privileged services to the platinum members. For example, I always have to queue up as any other guests, no personal greetings, etc. I'm not sure if this is the problem of the hotel operator or it's just how Accor defines the quality of service.

Dear Mr. S., Thank you for sharing your experience with us. We are delighted that you found our city-centre location convenient and your room spotlessly clean. It is also rewarding to know our team made you feel welcome with their kindness and that you were able to settle in early. However, we are sincerely sorry that some aspects of your stay did not meet your expectations. As a boutique hotel, we place great importance on personal connections with each of our guests, and we regret that your loyalty did not feel properly acknowledged on this occasion. Your feedback regarding recognition touches on matters we take very seriously, and we have shared your observations with our management to reflect upon. Nonetheless, being situated just steps from the lake and the old town, in a quiet side street away from major avenues, allows us to offer a peaceful base for exploring Geneva. Our complimentary transport card also makes it effortless to reach the airport and the city’s key landmarks. We hope to welcome you back to the Rotary for your next trip to Geneva. Kind regards, Faustine Ferrari - Front Office Manager, Front office Manager

Customer review rating 4.5/5

Inti N. P. P. Business - Confirmed reviews ALL

Quick Geneva visit for one night. Easy and quick check in and check out. Comfortable room.

Dear Mr. P. P., Thank you for sharing your experience with us. We are delighted that your check-in and check-out went so smoothly during your quick business visit. Our team is also pleased you found your room comfortable for the night. That said, we are sorry the internet connection did not meet your expectations. Our WiFi sometimes experiences brief interruptions, and our team is always available to help resolve these situations on site. Nonetheless, we are glad the overall efficiency of our service contributed to a seamless stay. Once again thank you for your loyalty and we hope to welcome you back to the Rotary for your next trip to Geneva. Kind regards, Faustine Ferrari - Front Office Manager, Front office Manager

Customer review rating 4.5/5

Lourdes H. Families - Confirmed reviews ALL

Very well located! Helpful staff. Comfortable bed

Dear Ms. H., Thank you for sharing your experience with us. We are delighted that you found our location so convenient, just a short stroll from the lake and right in the heart of Geneva. Our team truly values making every guest feel welcome, so it means a lot that you appreciated their helpfulness at the reception desk. We are also pleased that you had a restful night on our comfortable bedding, which is designed to offer the high-end comfort our guests deserve. Wishing you all the best and looking forward to your next visit, Faustine Ferrari - Front Office Manager, Front office Manager

Customer review rating 5.0/5

Paul M. Business - Confirmed reviews ALL

Very quiet and comfortable hotel with a nice restaurant attached and friendly staff

Dear Mr. M., Thank you for this positive review of your experience. We are delighted that you found our hotel quiet and comfortable, right in the heart of Geneva. Our team takes great pride in offering a warm welcome, so it means a lot that you appreciated their friendliness. We are also pleased you enjoyed dining at L’Artisan, our restaurant with its homemade French dishes and seasonal terrace. We hope to welcome you back in the future. Best wishes, Faustine Ferrari - Front Office Manager, Front office Manager

Customer review rating 4.5/5

Mazen A. Couples - Confirmed reviews ALL

Well located, clean and professional staff

Dear Mr. A., Thank you for your kind review of your recent stay at our hotel. We are delighted that you found our location so convenient, just steps from the lake and the heart of Geneva. Your praise for our team means a great deal to us, and we are especially pleased that Raphael and Victor made such a positive impression on your visit. We will be sure to share your generous words with them. We are also glad you enjoyed the cleanliness of our hotel and that your booking experience on all.com was smooth and simple. We hope to see you again soon. Best wishes, Faustine Ferrari - Front Office Manager, Front office Manager

Customer review rating 4.5/5

Martin M. Families - Confirmed reviews ALL

better experience last stay than previous ones, speciallu the sauna use

Dear Mr. M., Thank you for this positive review. We are delighted that you enjoyed your time with us and that this stay surpassed your previous visits. Our bar team, reception, and all our colleagues take great pride in making every guest feel at home, and your words mean a lot to them. It is wonderful that you made use of our sauna during your family trip, we find it adds a relaxing touch to any stay. We are also pleased that you found everything well organized and that you would recommend both our hotel and the loyalty programme so warmly. A score of 9 speaks volumes. We look forward to seeing you again in the future. Best regards, Faustine Ferrari - Front Office Manager, Front office Manager

Customer review rating 5.0/5

Waleed A. Families - Confirmed reviews ALL

Dear Hotel Team, First, I would like to sincerely thank the entire hotel team for my recent stay. It was truly an amazing experience, and I greatly appreciated the excellent service and warm hospitality throughout my stay. A special thanks to Lauranne for her outstanding service and proactive support. Her attentiveness, professionalism, and willingness to assist made my stay even more enjoyable and memorable. Please extend my sincere appreciation to her for her excellent efforts.

Dear Mr. A., Thank you for this positive review of your experience. We are delighted that you had such a memorable family stay with us and that our service left such a positive impression. Our team takes great pride in making every guest feel valued, and Lauranne will be touched to know she contributed to your satisfaction. We are also glad that the welcome amenity and your room upgrade exceeded your expectations. We hope to see you again soon. Best wishes, Faustine Ferrari - Front Office Manager, Front office Manager

Customer review rating 5.0/5

Patrick C. Business - Confirmed reviews ALL

The team was excellent, always attentive and ready to assist. Room was pleasant, well-appointed too. The location is very central, with many shops and amenities within walking distance. This hotel has a good restaurant.

Dear Mr. C., We appreciate that you took the time to share your experience with us. We are delighted that our team made such a positive impression, always attentive and ready to assist you. We also appreciate that you found your room pleasant and well-appointed, and we are glad the welcome drink met your expectations. It is wonderful that our central location worked so well for you, with shops and amenities just a short stroll away. We are also pleased that your booking through the ALL app felt straightforward and easy. Once again thank you for your loyalty and we hope to welcome you back to the Rotary for your next trip to Geneva. Kind regards, Faustine Ferrari - Front Office Manager, Front office Manager

Customer review rating 5.0/5

Leila A. Friends - Confirmed reviews ALL

The staff were above and beyond, friendly, very serviable, professional, kind, caring

Dear Ms. A., We thank you for taking the time to provide us with your feedback. We are delighted that you found our team so warm and attentive, and it is wonderful to hear that Safouan and the rest of our colleagues made such a positive impression on your visit. That said, we are sorry that the air conditioning fell short of your expectations during the warmer hours. Our team is always on hand to assist with any room comfort concerns, and we would have been happy to help at the time. Finally, we are glad you appreciated our central location, just a short stroll from the lake and the heart of the city. All the team hope that we may be able to see you again in the future. Kindest regards, Faustine Ferrari - Front Office Manager, Front office Manager

Customer review rating 5.0/5

Helen A. Couples - Confirmed reviews ALL

Excellent stay and really appreciated been able to check in early and the room upgrade. Thomas on reception was extremely helpful.

Dear Ms. A., Thank you for reviewing your recent experience. We are delighted that your stay with us was so enjoyable and that you appreciated your room upgrade and early check-in. It is wonderful to hear that Thomas made such a helpful impression on you, we will be sure to share your kind words with him. However, we regret that you found access to the hotel less convenient than expected. Our team is always available to assist with directions and the free public transport card we provide helps make getting around Geneva easier. Finally, our location in the heart of the city, just a short stroll from the lake and the old town, is something we hope you were able to take full advantage of during your visit. It would be a pleasure to have you return on a future occasion. Best wishes, Faustine Ferrari - Front Office Manager, Front office Manager

Customer review rating 5.0/5

Nazly Z. Solo - Confirmed reviews ALL

This is my 12th time to be Rotary’s guest. I will never go anywhere else in Geneva. This is the best hotel.

Dear Mr. Z., Thank you for sharing this review of your time at our hotel. We are delighted that you found our team so friendly and supportive, and that every member left such a positive impression on your stay. It means a great deal to us that you have chosen the Rotary twelve times now, and we are thrilled you consider it the best hotel in Geneva. Knowing that everything felt smooth and easy reassures us that our attention to detail makes a difference. Our entire team values the relationship we have built with you over the years, and we are proud to be your home away from home in the city. We would be delighted to welcome you back on another occasion. Kind regards, Faustine Ferrari - Front Office Manager, Front office Manager

Customer review rating 4.5/5

Deborah L. W. Solo - Confirmed reviews ALL

I would come back again BUT not unless the restaurant is open on weekends! I was so disappointed, as this is a main draw for me as a single woman. Closed on Friday (holiday) and all weekend -so only 1 night available during my stay.

Dear Ms. W., We appreciate that you took the time to share your experience with us. We are delighted that you found our hotel fabulous and enjoyed our central location, just steps from the lake. Our team is also pleased that your welcome drink met your expectations and that you appreciated the quality of the eggs prepared for you at breakfast. However, we are sorry that several aspects of your stay fell short. Our restaurant L’Artisan closes on Saturdays, Sundays, and public holidays, which we understand was disappointing for you. We also regret that you were not offered a welcome amenity and that the room upgrade did not match what you had hoped for. We have noted your thoughts on the breakfast selection and the ease of access as well. Nonetheless, we are truly grateful that you would recommend our hotel so highly and that our loyalty programme earned your endorsement too. Finally, we are glad that L’Artisan left such a positive impression, and we hope you were able to take advantage of our free public transport card to explore Geneva with ease. All the team hope that we may be able to see you again in the future. Kindest regards, Faustine Ferrari - Front Office Manager, Front office Manager

Customer review rating 4.0/5

Abulrahman A. Business - Confirmed reviews ALL

All was good but mattresses and pillow needs to be replaced as they are uncomfortable and old

Dear Mr. A., We appreciate the time you have taken to provide us with your opinion of your stay. We are delighted that you found our location perfect for your business trip and that your room met your expectations. That said, we are sorry that the mattress and pillows did not provide the comfort you deserved. Our team is always available during your stay to help with such concerns and we will look into this with our housekeeping team. Finally, we are pleased that booking on our website was easy and that our loyalty programme left such a strong impression on you. We hope to welcome you back to the Rotary for your next trip to Geneva. Kind regards, Faustine Ferrari - Front Office Manager, Front office Manager

Customer review rating 3.5/5

Kei K. N. Couples - Confirmed reviews ALL

The breakfast buffet is OK. The location is perfect, close to the train station and FlixBus and many restaurants around. Special thanks to Lauranne, very friendly and also gave me recommendations in Lyon.

Dear Ms. N., We would like to thank you for taking the time to leave this review about your recent visit. We are pleased that you found our breakfast offering to your liking and that Lauranne made such a warm impression with her friendly service and thoughtful recommendations for Lyon. However, we are sincerely sorry that some aspects of your experience did not meet your expectations. The difficulties you encountered with the booking application are frustrating, and we regret that our customer service team was unable to resolve them to your satisfaction. The same applies to the absence of an egg station, which we understand would have enhanced your morning meal. Nonetheless, it is wonderful that our central location suited your plans so well, placing you just steps from the train station, FlixBus, and a variety of restaurants. Your overall satisfaction means a great deal to us. All the team hope that we may be able to see you again in the future. Kindest regards, Faustine Ferrari - Front Office Manager, Front office Manager

Customer review rating 5.0/5

Emma C. Solo - Confirmed reviews ALL

I loved my stay here! Clean rooms, aircon, lovely staff and excellent location. I will be back if ever in Geneva again!

Dear Ms. C., Thank you for taking the time to leave a review of your stay with us. We are delighted that you found our location perfect, just steps from the lake and the heart of Geneva. It is wonderful to know your room felt both beautiful and spotless, and that the air conditioning kept you comfortable throughout your stay. Your kind words about Marie mean a lot to us. She takes great pride in making every guest feel welcome, and we will share your feedback with her directly. Our whole team strives to create that warm, personal connection, so knowing you felt well looked after is truly rewarding. We are also pleased you appreciated the separate recycling bins, it is a small detail that reflects the care we put into every aspect of the hotel. We hope to see you again soon. Best wishes, Faustine Ferrari - Front Office Manager, Front office Manager

Customer review rating 4.5/5

Peter M. Y. Couples - Confirmed reviews ALL

Friendly reception, adequate room, nice antiques, excellent breakfast

Dear Mr. Y., Thank you for such a positive review. We are delighted that you received such a warm welcome from our team. It is a pleasure to know that your room suited you well and that you appreciated the antique pieces we have collected over the years. We believe these unique touches help create the memorable experience we want every guest to enjoy. Our team is also thrilled that you found our breakfast excellent and that our staff were attentive to your needs throughout your stay. We hope to have the occasion to welcome you back. Best wishes, Faustine Ferrari - Front Office Manager, Front office Manager

Customer review rating 4.5/5

Patrick W. Couples - Confirmed reviews ALL

Wonderful hotel Excellent services, the gym and the spa area are exceptionally nice

Dear guest We very much appreciate your comments regarding your stay at the Rotary Hotel Geneva - MGallery Collection. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Other web-users rate our hotel

  • 444 reviews 9.4/10 Location
  • 545 reviews 7.3/10 Room
  • 665 reviews 8.9/10 Service
  • 226 reviews 8.1/10 Breakfast
  • 146 reviews 6.5/10 Cleanliness
  • 102 reviews 5.8/10 Amenities

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