Novotel Genève Centre Hotel 4 stars

Although we arrived late , the reception was nice , the rooms met our expectations . the location is very central and we could walk to anywhere within the city center

I had a superior room for 3 nights and absolutely loved it! The room was very nice and quiet which is what I requested. The spa was great too. Everyone at the front desk was helpful and professional especially Luba. I will definitely stay here again next time I visit Geneva.

very pleasant. Staff were helpful and friendly. Room was fresh and airy/bright. The balcony of the superior room was a good addition. Breakfast a bit pricey and hence not taken. The water pressure in the shower left much to be desired.

Enjoyable stay with clean and comfortable rooms. Close to city center by walking and near numerous tram/bus/boat stations to get around easily.

The woman at reception when we checked in was absolutely excellent. She was helpful and had lots of great tips to make our stay better. The bed was very comfortable.

Overall a satisfactory stay.

Eveeything was pzrfect except for the shower head that was too small and was not staying in its place. It was not a pleasure tobhave a shower. You should improve this problem.

First room was street side and 1st floor ---> extremely noisy, including A/C. Second room on the 5th floor courtyard side ---> perfect. Clean, quiet, big. Nice breakfast, but people "cleaning" up tended to be overzealous....picking up my empty cup or plate before I was really done. I think they should wait until I would leave. Not pick up stuff from the table while I go pick up something else. It happens many times. It seems to be their training and policy. Not pleasant.

We were passing through Geneva for a night and found it extremely convenient to stay close to the Cornavin train station - a short ride from GVA airport. Loved the location close to middle eastern restaurants AND a delicious fondue place - having great food close by is essential. Very walkable to Lake Geneva, public transport, and the bridge to the old city. We were warmly received and were pleasantly surprised with a room upgrade. The front desk staff were so helpful in suggesting places to visit, restaurants to eat at, and they helpfully made reservations for us. Thanks for a very comfortable stay!

Bad experience starting from the first moment with the reception man, as he was rude and harsh with customers. Also, no car parking was provided for our van car. No bill boy or portal the reception is everything. The neighborhood is not appropriate for family and we didn’t feel secured walking at night.

Good hotel at very central location, nice rooms and good breakfast. Only issue with shower, where apparently one set up is no water, despite turning the tab! But at least we could bathe in the bathtub.

I can say the five days stay in this hotel with my family remains a memorable experience that will never go away quickly. The staffs were wonderful and so was the food, the double family rooms we stayed and the neatness of the hotel. The only concern I have not just for Accor Hotels only but for other hotels, is to create single rooms for a family of five, vis, father, mother and their three kids at anytime. Otherwise, our experience was wonderful.

I spent 4 days in the room on the first floor overlooking a roof full of air conditioning so I did not open the curtains. Nevertheless, the room was large enough, clean and quiet. The spa and fitness were cozy and clean. The breakfast was average but staff very friendly.

This was a very convenient place to stay. In relation to the train station and other shops and restaurants. It was a short 20 minute walk to the old town which was easy . Service, rooms and comfort was well above standard expectations. Thank you.

A great hotel close - 5min walk - to the central train station Cornavin. Very nice and supportive stuff. Well equiped and large room and a good breakfast. I would definitely recommend to stay there. kai from Zurich