Novotel Genève Centre 4 stars

Customer review rating (ALL Rating) 4.4/5 2,824 reviews

Hotel extras

  • Wellness area with sauna, hammam and fitness room

  • 5 meeting rooms, close to a number of prestigious institutions

  • In the center of Geneva and close to the lake

  • Bar and restaurant with modern decor and French cuisine

  • HOTEL certified ALLSAFE

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Our accommodation(s)

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

Hotel location

Novotel Genève Centre

Rue de Zurich 19

GPS:46.211635, 6.147291

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms


From breakfast to lunch, dinner or a tasty little snack, Novotel provides balanced choices and à la carte service 24/7 at all its hotels. At Novotel, you can count on enjoying a relaxing meal in a friendly, stylish setting.

Take advantage of our Flight + Hotel offers


Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  2,824 reviews

TripAdvisor Rating  3.5/5  1,691 reviews

Perfect location

TripAdvisor rating 4.0/5

Freedom440155 TripAdvisor review

The location are great n easy to identify n reached. Facilities are well equipped n convenient store are around corner with walking distance. Quiet at night n pillow are soft n fit my request. Check in was easy n fast.

Dear Guest, Thank you for sharing your experience at our hotel. We are delighted to hear that you found our location to be great and easily accessible. It's wonderful to know that you appreciated our well-equipped facilities and the convenience of nearby stores within walking distance. We're also glad that you had a quiet night and enjoyed the soft pillows that met your preferences. Your kind words about our efficient and fast check-in process are much appreciated as well. We hope to have the pleasure of welcoming you back to our hotel in the future. Best regards, Nicolas Goureau General Manager

Avoid !

TripAdvisor rating 2.0/5

Navigator16673133341 Families - TripAdvisor review

It is definitely not a 4 star hotel. Housekeeping team is the worst I have ever seen in my life. I stayed two weeks at the hotel. And I kept asking to change the bed sheets. And never during my two weeks stay they changed it. I know that they didn’t change it because of the stains In the sheets. Same case w towels ! Receipt staff are friendly and trying to help to be honest. But because the hotel is busy all times due to airlines crews, they can’t manage to help and serve anyone accordingly Worst thing about the hotel is it’s location. It is just one minute away from “red light area”. Which makes it a really bad option for families with children’s to stay in!

Dear Guest, Thank you for providing us with your candid feedback. We are glad to hear that you found our reception staff friendly and helpful. Our team always strives to provide the best possible service to our guests. However, we are sorry to hear about your experience with our housekeeping team. We assure you that our standard procedure includes changing bed sheets every three nights and replacing towels when they are placed on the floor. We will address this issue with our housekeeping team to ensure that such situations do not occur in the future. Regarding the location, we understand that it might not be suitable for all guests. However, our hotel is also conveniently located near Lake Geneva, the train station, and many popular attractions, making it an ideal choice for many travelers. We hope to have the pleasure of welcoming you again soon. Best regards,

Nice room on 6th floor

Customer review rating 4.5/5

Bn Business - Confirmed reviews ALL

Great stay - nice, clean room

Dear Kabedi, Thank you for reviewing your recent stay with us. We are delighted that you enjoyed your stay with us and we are glad that the high standards we set ourselves met your expectations. However, please know that we have noted your concern about our prices; these can fluctuate at certain times of the year, but we assure you we do our best to keep them competitive. We look forward to having the opportunity to welcome you back in the future. Best wishes, Nicolas Goureau General Manager

Not great price quality

Customer review rating 2.5/5

Laurie B. Business - Confirmed reviews ALL

Friendly service but the hotel itself is not worth the rate charged - room are tiny and feel old , neighbourhood is not the best (close to station but not super nice in the evening to walk around).

Dear Laurie, Thank you for taking the time to share your feedback. We are glad you chose to stay with us. However, we are sorry to learn that you felt the room quality and size did not meet your expectations and therefore felt your stay to not be of good value. Our hotel offers different room types and sizes to cater to various preferences, and we would be more than happy to assist you in selecting a more suitable room for your next stay. We acknowledge your concerns regarding the neighbourhood, but rest assured that our central location is quite safe and provides easy access to many attractions and public transportation options. Moreover, we are sorry to hear that you have yet to receive your invoice and apologise for any inconvenience. Please feel free to contact our reception team, and they will be more than happy to assist you with any billing issues. Nonetheless, we are pleased that our team made a positive impression on you and we are glad to know that we upheld our usual high level of service. We continuously strive to improve our services and facilities, and your feedback is valuable in helping us achieve this goal. We hope to have the opportunity to welcome you back for a more enjoyable experience in the future. Kind regards, Nicolas Goureau General Manager

Good Stay

Customer review rating 4.5/5

Sara Business - Confirmed reviews ALL

Was in town for business and all needs met. Great staff. So helpful!

Dear Sara, Thank you for taking the time to leave your review. It's really rewarding to receive your positive feedback about our team members and the effort they made to ensure that this visit was memorable. We look forward to welcoming you back on future visits. Kindest regards, Nicolas Goureau General Manager

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Other web-users rate our hotel

  • 937 reviews 8.4/10 Location
  • 1,155 reviews 7.3/10 Room
  • 1,235 reviews 8.8/10 Service
  • 17 reviews 8.8/10 WiFi
  • 534 reviews 8.2/10 Breakfast
  • 432 reviews 8.2/10 Cleanliness
  • 174 reviews 5.8/10 Food
  • 76 reviews 4/10 Wellness Area

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