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Novotel Genève Centre Hotel 4 stars

Customer review rating 4.2/5 7,802 reviews

ALLSAFE approved hotel

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Novotel Genève Centre
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+ 21 Services

Hotel extras

  • Wellness area with sauna, hammam and fitness room

  • 5 meeting rooms, close to a number of prestigious institutions

  • In the center of Geneva and close to the lake

  • Bar and restaurant with modern decor and French cuisine

  • Comfortable and spacious rooms with WiFi

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Public indoor parking Paying
  • Wheelchair access
  • Pets allowed Paying
  • Babysitting on request Paying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out Paying
  • Dry cleaning / Ironing Paying
  • Porter
Catering
  • Breakfast Paying
  • 1 Restaurant(s)
  • 1 Bar(s)
  • Room service
Leisure and activities
  • Fitness centre
  • Well-being
  • Babysitting on request Paying
  • Beach and water sports
  • Other sports activities
Business services
  • 5 Meeting room(s)
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available

Hotel location

Novotel Genève Centre

Rue de Zurich 19
1201 geneva
switzerland

Tel: +41229099000

Fax: (+41)22/9099001

Check-in from 15h00

Check out up to 12h00

  • GENEVA :  1 Monthoux

  • By plane

    BASEL At 250km / 155.36 miles

  • By plane

    GENEVA COINTRIN At 8km / 4.97 miles

  • By plane

    ZURICH AIRPORT At 330km / 205.07 miles

  • By boat

    CIE GENERALE NAVIGATION At 1km / 0.62 miles

  • By boat

    MOUETTES GENEVOISES At 1km / 0.62 miles

  • By car

    A1 At 2.99km / 1.86 miles

  • By car

    A40 At 8km / 4.97 miles

  • By train

    CORNAVIN At 0.3km / 0.19 miles

  • By train

    EAUX VIVES At 2.99km / 1.86 miles

GPS :46.211635, 6.147291

Our accommodation(s)

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

Our restaurants and bars

GOURMET BAR

Type of cuisine: French

From breakfast to lunch, dinner or a tasty little snack, Novotel provides balanced choices and à la carte service 24/7 at all its hotels. At Novotel, you can count on enjoying a relaxing meal in a friendly, stylish setting.

GOURMETBAR BY NOVOTEL

The Novotel Genève Centre offers a contemporary bar with a modernist touch. This is the ideal place for business appointments or drinks with friends.

Non contractual photo

  • Monday
  • Tuesday
  • Wednesday
  • Thursday
  • Friday
  • Saturday
  • Sunday

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 5

  • Maximum size: 289

  • Maximum capacity: 300 people

  • Maximum banquet capacity: 128 people

Find out more

Our guest reviews for
Novotel Genève Centre

100% genuine reviews from our guests

Find out more

ALL Rating 4.2/5

7,802 reviews

TripAdvisor Rating 3.5/5

1,622 reviews

Very clean

Customer review rating 5.0/5

Khalifa Friends - 15/09/2021 Confirmed reviews ALL

Good

Dear Mr. Khalifa, Thank you very much for your kind review! It is a real pleasure to know that you have enjoyed your stay with us. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Luba (Front Office) P.O. Nicolas Goureau, General Manager

SEHR SAUBER.

Customer review rating 4.5/5

Ben T. Couples - 14/09/2021 Confirmed reviews ALL

Great workers at the reception and the hotel is clean.The location is also perfect.Easily reachable from every direction when you arrive Geneva.

Dear Mr. T., Thank you very much for your beautiful review! It is a real pleasure to know that you have enjoyed your stay with us, the quality of our services and also our friendly staff! We work harder every day to make everyone feel home and comfortable. We hope your next visit will be as pleasant as the previous one. Kind regards, Luba (Front Office) P.O. Nicolas Goureau, General Manager

Very pleasant stay

Customer review rating 4.5/5

Jc Families - 10/09/2021 Confirmed reviews ALL

Enjoyed the upgraded room with a terrasse and the convenient location.

Dear JC, Thank you so much for your lovely review regarding your stay in Novotel Genève Centre. We are delighted to read that you enjoyed your time with us at our unbeatable location. We hope to welcome you back on your next visit in Geneva. Best regards, Flavie (Front Office) P.O. Nicolas Goureau, General Manager

Well located: nicer inside than outside

Customer review rating 3.0/5

Raul R. Business - 10/09/2021 Confirmed reviews ALL

I booked this Novotel due to its ideal location for my needs. It doesnt look very good from the outside, the parking is frightening (dont go there with your sports car) but the hall is nice and modern. The room I was given is comfortable and better than many Novotels I have been to.

Dear Mr. R., Thank you for your comments regarding your stay at Novotel Geneva Center. We are happy to read that you enjoyed your overall stay with us despite some technical problems. Just for your information: all our rooms have a hair dryer - your can find it in a drawer (under the desk, not in the bathroom). We hope to see you again very soon! Best regards, Luba (Front Office) P.O. Nicolas Goureau, General Manager

Well located

Customer review rating 3.5/5

Anonymous Business - 06/09/2021 Confirmed reviews ALL

Needs serious improvement to the wifi

Dear guest, Thank you for taking the time to review our hotel. I am sorry to read about the wifi issue you have experienced during your stay. Please be assured that I will report it, to prevent any future occurrence. We hope to welcome you back on your next visit in Geneva. Best regards, Flavie (Front Office) P.O. Nicolas Goureau, General Manager

Good location & service with a smile

Customer review rating 5.0/5

Mazin G. Families - 05/09/2021 Confirmed reviews ALL

Although we arrived late , the reception was nice , the rooms met our expectations . the location is very central and we could walk to anywhere within the city center

Dear Mazin G., Thank you so much for your lovely review regarding your stay in Novotel Genève Centre. We are delighted to read that you enjoyed your time with us, our unbeatable location, the friendliness of our staff and the cleanliness of our hotel. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Flavie (Front Office) P.O. Nicolas Goureau, General Manager

Wonderful Stay!

TripAdvisor rating 5.0/5

Belmaree 05/09/2021 TripAdvisor review

I had a superior room for 3 nights and absolutely loved it! The room was very nice and quiet which is what I requested. The spa was great too. Everyone at the front desk was helpful and professional especially Luba. I will definitely stay here again next time I visit Geneva.

Dear Belmaree, Thank you very much for your beautiful review! It is a real pleasure to know that you have enjoyed your stay with us, and also our friendly staff! We really appreciate your feedback. We hope to see you again very soon! Kind regards, Luba (Front Office) P.O. Nicolas Goureau, General Manager

nice spacious room in the middle of Geneva

Customer review rating 4.0/5

Rayomand C. Business - 02/09/2021 Confirmed reviews ALL

very pleasant. Staff were helpful and friendly. Room was fresh and airy/bright. The balcony of the superior room was a good addition. Breakfast a bit pricey and hence not taken. The water pressure in the shower left much to be desired.

Dear Rayomand C., Thank you for your review and the high score, after your stay at Novotel Genève Centre. We are delighted to know that you enjoyed your stay in our hotel. I take note of your remark regarding the breakfast as well as the bathroom and will report it to the head of department. Thank you. We hope to have the opportunity to see you again on your next visit to Geneva. Sincerely, Flavie (Front Office), P.O. Nicolas Goureau, General Manager

Well located in city center close to train station

Customer review rating 4.5/5

Trey Couples - 01/09/2021 Confirmed reviews ALL

Enjoyable stay with clean and comfortable rooms. Close to city center by walking and near numerous tram/bus/boat stations to get around easily.

Dear Trey, Thank you for your kind comment, it is a real pleasure to know you enjoyed your stay with us. At Novotel, our goal is to provide a superior service experience for every customer. We train our teams regularly regarding quality, which is essential to our guests satisfaction. We would be very happy to have you staying with us again on your next visit to Geneva! Kind regards, Flavie (Front Office) P.O. Nicolas Goureau, General Manager

Great stay

Customer review rating 4.5/5

Tiernan Couples - 30/08/2021 Confirmed reviews ALL

The woman at reception when we checked in was absolutely excellent. She was helpful and had lots of great tips to make our stay better. The bed was very comfortable.

Dear Tiernan, Thank you so much for your lovely review regarding your stay in Novotel Genève Centre. We are delighted to read that you enjoyed your time with us and the friendliness of our staff. We would be very happy to welcome you again on your next visit in Geneva. Sincerely, Flavie (Front Office), P.O. Nicolas Goureau, General Manager

Nice Location

Customer review rating 4.0/5

Anonymous Families - 24/08/2021 Confirmed reviews ALL

Overall a satisfactory stay.

Dear Sir, We are glad to read, that you've had a nice stay with us! Thank you for sharing your feedback. We hope to welcome you back very soon. Kind regards, Luba (Front Office) P.O. Nicolas Goureau, General Manager

Good stay

Customer review rating 3.5/5

U. Couples - 24/08/2021 Confirmed reviews ALL

Eveeything was pzrfect except for the shower head that was too small and was not staying in its place. It was not a pleasure tobhave a shower. You should improve this problem.

Dear Mr. U., We are glad to read, that you've had a nice stay at Novotel Geneva Center! We hope to welcome you back very soon. Your remark about the shower problem will be transferred to our techniciens, thank you very much. Kind regards, Luba (Front Office) P.O. Nicolas Goureau, General Manager

Nice breakfast

Customer review rating 3.5/5

Anonymous Business - 23/08/2021 Confirmed reviews ALL

First room was street side and 1st floor ---> extremely noisy, including A/C. Second room on the 5th floor courtyard side ---> perfect. Clean, quiet, big. Nice breakfast, but people "cleaning" up tended to be overzealous....picking up my empty cup or plate before I was really done. I think they should wait until I would leave. Not pick up stuff from the table while I go pick up something else. It happens many times. It seems to be their training and policy. Not pleasant.

Dear guest, We very much appreciate your comments regarding your stay at the Novotel Genève Centre. It is always a pleasure to receive positive feedback. I am happy to read that our staff was able to solve the issue regarding the noise in the first room. I take note of your comment regarding our housekeeping team and will report it to the head housekeeper. Thank you, we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will pleasant. Sincerely, Flavie (Front Office) P.O. Nicolas Goureau, General Manager

Great location and comfortable experience

Customer review rating 5.0/5

Megan Couples - 16/08/2021 Confirmed reviews ALL

We were passing through Geneva for a night and found it extremely convenient to stay close to the Cornavin train station - a short ride from GVA airport. Loved the location close to middle eastern restaurants AND a delicious fondue place - having great food close by is essential. Very walkable to Lake Geneva, public transport, and the bridge to the old city. We were warmly received and were pleasantly surprised with a room upgrade. The front desk staff were so helpful in suggesting places to visit, restaurants to eat at, and they helpfully made reservations for us. Thanks for a very comfortable stay!

Dear Megan, Thank you very much for your beautiful review! It is a real pleasure to know that you have enjoyed your stay with us, and also our friendly staff! We work harder every day to make everyone feel home and comfortable. We hope to see you again very soon! Kind regards, Luba (Front Office) P.O. Nicolas Goureau, General Manager

Not happy

Customer review rating 1.0/5

Mansour Families - 15/08/2021 Confirmed reviews ALL

Bad experience starting from the first moment with the reception man, as he was rude and harsh with customers. Also, no car parking was provided for our van car. No bill boy or portal the reception is everything. The neighborhood is not appropriate for family and we didn’t feel secured walking at night.

Dear Mansour, Thank you for taking the time to share your feedback and for all your remarks! I’m really sorry to read that at the Front Desk you did not get the warm and friendly treatment every guest deserve whilst staying with us. We apologize for all other technical issues as well. We very much hope that we get the chance to serve you better in the future. Best regards, Luba (Front Office) P.O. Nicolas Goureau, General Manager

Great location

TripAdvisor rating 5.0/5

JFW1975 07/04/2021 TripAdvisor review

Good hotel at very central location, nice rooms and good breakfast. Only issue with shower, where apparently one set up is no water, despite turning the tab! But at least we could bathe in the bathtub.

Dear valued guest, we would like to thank you for your feedabck and for staying at Novotel Geneve Centre. We look forward to welcoming you soon. Kind regards, Gregory

Wonderful Holiday Experience

TripAdvisor rating 5.0/5

izemosa 20/02/2020 TripAdvisor review

I can say the five days stay in this hotel with my family remains a memorable experience that will never go away quickly. The staffs were wonderful and so was the food, the double family rooms we stayed and the neatness of the hotel. The only concern I have not just for Accor Hotels only but for other hotels, is to create single rooms for a family of five, vis, father, mother and their three kids at anytime. Otherwise, our experience was wonderful.

Dear izemosa, Thank you for sharing your experience. We are really happy to see your experience has been wonderful. We hope to welcome you soon. Kind regards, Gregory V

Average stay

TripAdvisor rating 3.0/5

lučka c Business - 10/02/2020 TripAdvisor review

I spent 4 days in the room on the first floor overlooking a roof full of air conditioning so I did not open the curtains. Nevertheless, the room was large enough, clean and quiet. The spa and fitness were cozy and clean. The breakfast was average but staff very friendly.

Dear lučka c, Thank you for sharing your experience. Do not hesitate to ask for a room overlooking the street. We look forward to welcoming you soon. Kind regards, Gregory V

Great place

TripAdvisor rating 5.0/5

amggtc Family - 18/12/2019 TripAdvisor review

This was a very convenient place to stay. In relation to the train station and other shops and restaurants. It was a short 20 minute walk to the old town which was easy . Service, rooms and comfort was well above standard expectations. Thank you.

Dear amggtc, We are receiving your positive feedback with kindness. We hope to welcome you soon again. Sincerely yours, Gregory V

short stay

TripAdvisor rating 5.0/5

kai_landwehr Business - 15/12/2019 TripAdvisor review

A great hotel close - 5min walk - to the central train station Cornavin. Very nice and supportive stuff. Well equiped and large room and a good breakfast. I would definitely recommend to stay there. kai from Zurich

Dera kai_landwehr, It was a pleasure to welcome you at Novotel Geneve Centre. We look forward to welcoming you soon. Kind regards, Gregory V

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