Novotel Genève Centre 4 stars

Customer review rating (ALL Rating) 4.4/5 2,717 reviews

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Novotel Genève Centre - Image 1
Novotel Genève Centre - Image 2
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Rue de Zurich 19, 1201 GENEVA, Switzerland

Description

Hotel extras

  • Wellness area with sauna, hammam and fitness room

  • 5 meeting rooms, close to a number of prestigious institutions

  • In the center of Geneva and close to the lake

  • Bar and restaurant with modern decor and French cuisine

  • Green Key certified hotel

Our accommodation(s)

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Hotel location

Novotel Genève Centre

Rue de Zurich 19
1201 GENEVA
Switzerland

GPS:46.211635, 6.147291

Telephone
Fax +41 22 909 90 01

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

GOURMET BAR

Breakfast, lunch, dinner or a simple gourmet break, the Novotel dining areas offer balanced menus and 24-hour service in all hotels. A real retreat in a warm and contemporary setting.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  2,717 reviews

Customer review rating 4.0/5

Aea K. Solo - Confirmed reviews ALL

Great location. Bed and pillows were very comfortable! The only thing I didn’t like about my stay was that they only had plastic glasses in the room

Dear Aea, Thank you for positively reviewing your visit. We are delighted that you found our location convenient and appreciated the comfort of our beds. Our team takes pride in providing a restful environment for all our guests. We regret that some aspects of your stay, like the in-room amenities, did not meet your expectations. Please know we offer glassware upon request to align with our sustainability efforts while ensuring guest comfort. Finally, we are thrilled your overall experience was positive and value your loyalty as an ALL Classic member. Booking through the ALL App unlocks exclusive benefits for your future stays. We look forward to welcoming you back in the future. Kind regards, Gregory Viandaz, Operations Manager

Customer review rating 3.0/5

Geraldo T. N. Business - Confirmed reviews ALL

Hotel is well maintained but experience depends on room location. Those facing the streets are too noisy.

Dear Geraldo T., Thank you for choosing our hotel and for sharing your review. We are pleased to know you appreciated the well-maintained facilities during your business stay. Your Diamond status with ALL Accor allows you to enjoy exclusive benefits, and we hope these enhanced your experience. However, we regret the noise from street-facing rooms affected your comfort. While room allocation depends on availability, we offer earplugs and recommend courtyard-facing rooms for future bookings. We also acknowledge your feedback on the internet speed and are exploring upgrades to ensure seamless connectivity. Nonetheless, we are delighted your loyalty program experience met your expectations. As a valued member, you can access priority booking and personalized services through the ALL App for your next visit. We hope to welcome you back for an improved experience in the future. Best wishes, Gregory Viandaz, Operations Manager

Customer review rating 4.0/5

Adam J. H. G. Couples - Confirmed reviews ALL

Room could have been cleaner and balcony door didn’t open properly and lots of flies came in

Dear Adam J., Thank you for your valuable feedback. We are delighted to hear that you enjoyed our central location and the peaceful atmosphere during your stay. However, we sincerely regret that some aspects of your experience did not meet your expectations. Our maintenance team has been alerted about the technical issues you mentioned and will ensure everything is in perfect working order for future guests. Regarding cleanliness, we take your comments seriously and have reinforced our housekeeping protocols. It’s wonderful to know you found our location convenient for exploring Geneva. As a valued ALL member, you can enjoy exclusive benefits and direct booking discounts through the ALL app for your next visit. We would love to have you return in the future. Kindest regards, Gregory Viandaz, Operations Manager

Customer review rating 5.0/5

Jocelyn B. Business - Confirmed reviews ALL

Inner room higher floor always very quiet

Dear Jocelyn, Please accept our sincere thanks for this kind feedback. We’re thrilled to hear you enjoyed your stay at Novotel Genève Centre. We’re glad your room provided the quiet comfort needed for your business trip. Our housekeeping team takes pride in maintaining high standards, and your acknowledgment of their efforts is truly appreciated. We look forward to welcoming you back on a future occasion. Best wishes, Nicolas Goureau General Manager

Customer review rating 0.5/5

Antony J. B. Business - Confirmed reviews ALL

window looked at a vent and garage. it was loud all night. carpet gross, room not nice

Dear Antony J., Thank you for sharing your point of view. We are truly sorry to hear that your recent stay did not meet your expectations. Your comments about the room’s view, noise levels, and cleanliness are important to us, and we take them seriously. Our team is committed to addressing these areas, including reviewing our maintenance schedules and enhancing room comfort. While our rooms are soundproofed with double glazing and earplugs available upon request, we acknowledge your experience and will re-examine our current measures. As a valued ALL Accor member, you can enjoy better rates by booking directly through the ALL APP, along with member-only benefits tailored to enhance your stay. We hope you will consider staying with us again in the future. Best regards, Gregory Viandaz, Operations Manager

Other web-users rate our hotel

  • 1,140 reviews 8.9/10 Location
  • 1,215 reviews 7.2/10 Room
  • 1,420 reviews 8.5/10 Service
  • 18 reviews 7.7/10 WiFi
  • 579 reviews 8.3/10 Breakfast
  • 454 reviews 8.3/10 Cleanliness
  • 6 reviews 0.9/10 Pool

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