Novotel Genève Centre Hotel 4 stars

Customer review rating 4.1/5 7,253 reviews

Novotel Genève Centre
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Room 1

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Hotel extras

  • Wellness area with sauna, hammam and fitness room

  • 5 meeting rooms, close to a number of prestigious institutions

  • In the center of Geneva and close to the lake

  • Bar and restaurant with modern decor and French cuisine

  • Comfortable and spacious rooms with WIFI

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Public indoor parkingPaying
  • Wheelchair access
  • Pets allowedPaying
  • Babysitting on requestPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Laundry
  • Porter
Catering
  • BreakfastPaying
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Leisure and activities
  • Fitness centre
  • Well-being
  • Babysitting on requestPaying
  • Boat excursions
Business services
  • 5 meeting room(s)
  • Self service business centre
  • Copy/print service available

Hotel location

Novotel Genève Centre

Rue de Zurich 19
1201
geneva
switzerland

Tel: +41229099000

Fax: (+41)22/9099001

Check-in from 14h00

Check out up to 12h00

  • GENEVA :  1 Monthoux

  • By plane

    BASEL At 250km / 155.36 miles

  • By plane

    GENEVA COINTRIN At 8km / 4.97 miles

  • By plane

    ZURICH AIRPORT At 330km / 205.07 miles

  • By boat

    CIE GENERALE NAVIGATION At 1km / 0.62 miles

  • By boat

    MOUETTES GENEVOISES At 1km / 0.62 miles

  • By car

    A1 At 2.99km / 1.86 miles

  • By car

    A40 At 8km / 4.97 miles

  • By train

    CORNAVIN At 0.3km / 0.19 miles

  • By train

    EAUX VIVES At 2.99km / 1.86 miles

GPS :46.211635, 6.147291

Our accommodations

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

Standard Room with double bed. For up to 2 adults.

  • Max. number of persons: 2
  • Area: From 19 / 205 sq ft
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Superior Room with 1 double bed. For up to 2 adults and 2 children

  • Max. number of persons: 4
  • Area: From 22 / 237 sq ft
  • Views: City side, Courtyard side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV

Executive Room with 1 double bed for up to 2 adults

  • Max. number of persons: 2
  • Area: From 25 / 269 sq ft
  • Most of the accommodation: Terrace *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)
Rooms

Our restaurants and bars

GOURMET BAR

Type of cuisine: Brasserie

From breakfast to lunch, dinner or a tasty little snack, Novotel provides balanced choices and à la carte service 24/7 at all its hotels. At Novotel, you can count on enjoying a relaxing meal in a friendly, stylish setting.

Lunch

12:00 - 14:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:00 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

GOURMETBAR BY NOVOTEL

Non contractual photo

The Novotel Genève Centre offers a contemporary bar with a modernist touch. This is the ideal place for business appointments or drinks with friends.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 5

  • Maximum size: 289

  • Maximum capacity: 300 people

  • Maximum banquet capacity: 128 people

Find out more

Our guest reviews for
Novotel Genève Centre

100% genuine reviews from our guests

Find out more

ALL Rating 4.1/5

7,253 reviews

tripadvisor

TripAdvisor Rating 3.5/5

1,603 reviews

Friendly and professional staff

Customer review rating 4.1/5

Jill Friends - 23/03/2020 Confirmed reviews ALL

Stayed 2 nights. Lockdown in France had just started and the hotel was very under utilsed. The hotel was close to the train station. I felt uncomfortable walking to the hotel in the evening past cafes where people were sitting and staring at us.

Dear Jill, We very much appreciate your comments regarding your stay at the Novotel Genève Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. Do not hesitate to go on the right from the hotel exit to enjoy a quiet walk. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gregory Viandaz Room Division Manager

Convenient

Customer review rating 4.1/5

Er… Families - 13/03/2020 Confirmed reviews ALL

One night, convenient for going out and then leaving for airport

Dear Sir, We are glad to read, that you've had a nice stay at Novotel Geneva Center! Thank you for sharing your feedback with us. We hope to welcome you back. Kind regards, Luba (Front Office) P.O. Nicolas Goureau, General Manager

Comfortable stay

Customer review rating 4.1/5

Carrie Couples - 09/03/2020 Confirmed reviews ALL

As usual, we trusted the brand & everytime, the stay is quite pleasant.

Dear Carrie, Thank you for your comment and your trust in Accor hotels. I am delighted to know you enjoyed your stay with us. We hope to welcome you back on your next visit in Geneva. Best regards, Flavie (Front Office) P.O. Nicolas Goureau, General Manager

Well located but noisy

Customer review rating 4.1/5

Helene Couples - 08/03/2020 Confirmed reviews ALL

Stayed two nights, heard noise late outside every day.

Dear Helene, Thank you for your comment. We are delighted to know that you overall enjoyed your stay with us. Regarding the noise, it is true that the street side is noisier, next time to avoid it, do not hesitate to request a room on the courtyard side - you can do this in advance by writing a note on your reservation. We will do our best to accommodate your request! We appreciate your feedback, and we hope to see you again soon! Sincerely, Flavie (Front Office) P.O. Nicolas Goureau, General Manager

Okay

Customer review rating 4.1/5

Carlina Business - 06/03/2020 Confirmed reviews ALL

The stay was okay, but it was only for one night and I had no breakfast and no dinner in the hotel. Room was stuffy and smelled severely of men's parfum. Bed was good, as was shower and toilet. The gym is not equipped very well, no kettlebells, just one gym mat. But doable for one time.

Dear Carlina, We are glad to read, that despite some issues you've had a nice stay at Novotel Geneva Center. Thank you for sharing your feedback with us. We hope to welcome you back very soon. Kind regards, Luba (Front Office) P.O. Nicolas Goureau, General Manager

Well located

Customer review rating 4.1/5

Patience Business - 05/03/2020 Confirmed reviews ALL

convienient

Dear Patience, Thank you for your kind comment, it is a real pleasure to know you enjoyed your stay with us. At Novotel, our goal is to provide a superior service experience for every customer. We train our teams regularly regarding quality, which is essential to our guests satisfaction. We would be very happy to have you staying with us again on your next visit to Geneva! Kind regards, Flavie (Front Office) P.O. Nicolas Goureau, General Manager

Excellent stay

Customer review rating 4.1/5

Nadine Business - 02/03/2020 Confirmed reviews ALL

Enjoyable

Dear Nadine, Me personally and all our team really appreciate your loyalty. It’s always a real pleasure for us to see you at our hotel. We're looking forward to welcoming you again! Kind regards, Luba, Front Office. P.O. Nicolas Goureau, General Manager

Wonderful stay

Customer review rating 4.1/5

Pooja V. Families - 01/03/2020 Confirmed reviews ALL

Family vacation

Dear Mrs. V., We very much appreciate your comments regarding your stay at the Novotel Genève Centre. It is always a pleasure to receive positive feedback, I'm happy to hear you enjoyed you stay with us in our beautiful city! We hope your next visit will be as pleasant as the previous one. Sincerely, Luba (Front Office) P.O. Nicolas Goureau, General Manager

Perfect location!

Customer review rating 4.1/5

Anonymous Solo - 29/02/2020 Confirmed reviews ALL

2 nights post skiing. Fantastic weather, great location to explore a beautiful city. Friendly helpful staff, comfortable room, good breakfast.

Dear guest, Thank you for your kind comment, we are delighted to know you enjoyed your stay with us. At Novotel, our goal is to provide a superior service experience for every customer. We train our teams regularly regarding quality, which is essential to our guests satisfaction. We would be very happy to have you staying with us again on your next visit to Geneva! Kind regards, Flavie (Front Office) P.O. Nicolas Goureau, General Manager

Good quality

Customer review rating 4.1/5

Ämvee Business - 28/02/2020 Confirmed reviews ALL

Business trip, well functioning place.

Dear Sir, We very much appreciate your comments regarding your stay at the Novotel Genève Centre. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Luba (Front Office) P.O. Nicolas Goureau, General Manager

Disappointed

Customer review rating 4.1/5

Anonymous Business - 27/02/2020 Confirmed reviews ALL

Twice I reported that the room was too hot, that the thermostat did not seem to be working but nothing was done. The refrigerator was not working. Also, when i called for Room Service, I was told that the kitchen was only open at 7pm but the Room Service menu in the room said otherwise.

Dear Madam, Thank you for taking the time to tell us about your stay at the Novotel Genève Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies for all the issues you met during your stay. The mini-bar in the room does not work as a refrigerator, it keeps just slightly cool temperature for drinks. If you want to put some food in a real fridge, we’ve got one at the reception, next time do not hesitate to ask for it. We do have 24/24 hours of room-service, but when the kitchen is closed not all the dishes are available, so, we propose a reduced menu only, that is written on the room-service the room-service pamphlet (I've just checked it myself). Anyway I'm so sorry that it impacted your perception. Once again we appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Luba (Front Office) P.O. Nicolas Goureau, General Manager

Very friendly and efficient staff

Customer review rating 4.1/5

Karine K. Families - 25/02/2020 Confirmed reviews ALL

Staff was great Room was very clean but amenities are getting old + corridor smells of cigarettes

Dear Karine, We very much appreciate your comments regarding your stay at the Novotel Genève Centre. It is always a pleasure to receive positive feedback. However, we really apologize for the cigarettes smell: that’s really exceptional, because all our rooms are non-smoking and the clients who don’t respect this rule are penalized with additional charge. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best regards, Luba (Front Office) P.O. Nicolas Goureau, General Manager

Modern good stay with excellent location

Customer review rating 4.1/5

Anonymous Families - 24/02/2020 Confirmed reviews ALL

Nice and modern rooms, good breakfast, very helpful staff.

Dear Sir, We are happy to read, that you've had a nice stay at Novotel Geneva Center! Thank you for sharing your feedback with us. We hope to welcome you back very soon. Kind regards, Luba (Front Office) P.O. Nicolas Goureau, General Manager

Excellent overnight stay

Customer review rating 4.1/5

Teresa Families - 24/02/2020 Confirmed reviews ALL

We were a grup of 4 adults and 2 children. We all enjoyed the clean rooms and bathrooms also the varied substantial breakfast buffet. We all commented on the really comfortable beds.

Dear Teresa, We very much appreciate your comments regarding your stay at the Novotel Genève Centre. It is always a pleasure to receive positive feedback, I'm happy to hear you enjoyed you stay with us in our beautiful city. We hope your next visit will be as pleasant as the previous one. Sincerely, Luba (Front Office) P.O. Nicolas Goureau, General Manager

Good stay and friendly staff

Customer review rating 4.1/5

Rachel, M. Families - 24/02/2020 Confirmed reviews ALL

It was our first time in Geneva and the staff at the Novotel Centre were very informative and helpful. We had two rooms since we were a family of five and they were able to accommodate our request of connecting rooms which made it easy. Breakfast in the AM was never crowded and they only charged for adults. The hotel is only a few blocks from the lake, making it an easy walk for sightseeing. Great family hotel.

Dear Madam, Thank you very much for your beautiful review! It is a real pleasure to know that you and your family have enjoyed your stay with us, and also our friendly staff! We work harder every day to make everyone feel home and comfortable. We hope to see you again very soon. Kind regards, Luba (Front Office) P.O. Nicolas Goureau, General Manager

Great location.

Customer review rating 4.1/5

K H. Families - 22/02/2020 Confirmed reviews ALL

Great location with easy access to transport systems, which are free. Pleasant staff, clean rooms, nice breakfast.

Dear Mrs. H., Thank you for taking the time to tell us about your experience at Novotel Geneva Center. It is a real pleasure to know that you have enjoyed your stay with us, and also our friendly staff! We look forward to welcoming you back when next visiting Novotel Geneva Center. Luba (Front Office) P.O. Nicolas Goureau, General Manager

Comfortable stay

Customer review rating 4.1/5

Anonymous Couples - 21/02/2020 Confirmed reviews ALL

It was a very good experience. Room was clean. Staff was helpful. It is located near railway station. Enjoyed my stay at Novotel.

Dear guest, Thank you for your kind comment, it is a real pleasure to know you enjoyed your stay with us. At Novotel, our goal is to provide a superior service experience for every customer. We train our teams regularly regarding quality, which is essential to our guests satisfaction. We would be very happy to have you staying with us again on your next visit to Geneva! Kind regards, Flavie (Front Office) P.O. Nicolas Goureau, General Manager

Well located

Customer review rating 4.1/5

Suresh T. Families - 20/02/2020 Confirmed reviews ALL

Staffs are very friendly.

Dear Suresh T., Thank you very much for your kind feedback! I am so glad to hear you enjoyed the friendliness of our staff and our good location. We are looking forward to welcome you back, and hope your next visit will be as pleasant as the previous one. Kind Regards, Flavie (Front Office), P.O. Nicolas Goureau, General Manager

Wonderful Holiday Experience

TripAdvisor rating 3.5/5

izemosa 20/02/2020 TripAdvisor review

I can say the five days stay in this hotel with my family remains a memorable experience that will never go away quickly. The staffs were wonderful and so was the food, the double family rooms we stayed and the neatness of the hotel. The only concern I have not just for Accor Hotels only but for other hotels, is to create single rooms for a family of five, vis, father, mother and their three kids at anytime. Otherwise, our experience was wonderful.

Dear izemosa, Thank you for sharing your experience. We are really happy to see your experience has been wonderful. We hope to welcome you soon. Kind regards, Gregory V

NIce hotel terrible location

Customer review rating 4.1/5

Luke Business - 19/02/2020 Confirmed reviews ALL

Comfortable bed, charming staff, location is pretty poor (in the middle of the red light district) although convenient for station

Dear Luke, Thank you very much for your feedback and for your remarks. It is a real pleasure to know that you found our beds comfortable and our staff charming. It is true that our hotel is situated in the center of Geneva not far from to the area of "red light" district - the same as you can find in the majority of big cities all over the world (Paris, Amsterdam, etc.) There is no problem with security, but it is a particular atmosphere of the night life, that some clients like very much and others don't. However, if you want to avoid this street, it is easy just turn right after the hotel exit and you will be in a way more quiet and calm area. Sincerely, Flavie (Front Office) P.O. Nicolas Goureau, General Manager
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