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Novotel Genève Centre Hotel 4 stars

Customer review rating 4.1/5 7,453 reviews

ALLSAFE approved hotel

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Novotel Genève Centre
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+ 25 Services

Hotel extras

  • Wellness area with sauna, hammam and fitness room

  • 5 meeting rooms, close to a number of prestigious institutions

  • In the center of Geneva and close to the lake

  • Bar and restaurant with modern decor and French cuisine

  • Comfortable and spacious rooms with WiFi

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Public indoor parkingPaying
  • Wheelchair access
  • Pets allowedPaying
  • Babysitting on requestPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Dry cleaning / IroningPaying
  • Porter
Catering
  • BreakfastPaying
  • 1 Restaurant(s)
  • 1 Bar(s)
  • Room service
Leisure and activities
  • Fitness centre
  • Well-being
  • Babysitting on requestPaying
  • Beach and water sports
  • Other sports activities
Business services
  • 5 Meeting room(s)
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available

Hotel location

Novotel Genève Centre

Rue de Zurich 19
1201 geneva
switzerland

Tel: +41229099000

Fax: (+41)22/9099001

Check-in from 14h00

Check out up to 12h00

  • GENEVA :  1 Monthoux

  • By plane

    BASEL At 250km / 155.36 miles

  • By plane

    GENEVA COINTRIN At 8km / 4.97 miles

  • By plane

    ZURICH AIRPORT At 330km / 205.07 miles

  • By boat

    CIE GENERALE NAVIGATION At 1km / 0.62 miles

  • By boat

    MOUETTES GENEVOISES At 1km / 0.62 miles

  • By car

    A1 At 2.99km / 1.86 miles

  • By car

    A40 At 8km / 4.97 miles

  • By train

    CORNAVIN At 0.3km / 0.19 miles

  • By train

    EAUX VIVES At 2.99km / 1.86 miles

GPS :46.211635, 6.147291

Our accommodation(s)

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

Standard Room with double bed. For up to 2 adults.

  • Max. number of persons: 2
  • Area: From 19 / 205 sq ft
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Superior Room with 1 double bed. For up to 2 adults and 2 children

  • Max. number of persons: 4
  • Area: From 22 / 237 sq ft
  • Views: City View, Courtyard View *

Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV

Executive Room with 1 double bed for up to 2 adults

  • Max. number of persons: 2
  • Area: From 25 / 269 sq ft
  • Most of the accommodation: TERRACE *

Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)
Rooms

Our restaurants and bars

GOURMET BAR

Type of cuisine: French

From breakfast to lunch, dinner or a tasty little snack, Novotel provides balanced choices and à la carte service 24/7 at all its hotels. At Novotel, you can count on enjoying a relaxing meal in a friendly, stylish setting.

Lunch

12:00 - 14:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:00 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

GOURMETBAR BY NOVOTEL

Non contractual photo

The Novotel Genève Centre offers a contemporary bar with a modernist touch. This is the ideal place for business appointments or drinks with friends.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 5

  • Maximum size: 289

  • Maximum capacity: 300 people

  • Maximum banquet capacity: 128 people

Find out more

Our guest reviews for
Novotel Genève Centre

100% genuine reviews from our guests

Find out more

ALL Rating 4.1/5

7,453 reviews

tripadvisor

TripAdvisor Rating 3.5/5

1,611 reviews

Below average

Customer review rating 3.0/5

Anonymous Couples - 05/05/2021 Confirmed reviews ALL

Below average experience. On the good side is the location (5min from train station, yet not the quieter area) and the free room upgrade we were offered (standard to executive). On the negative side, the food options were limited and didn't reflect a 4 star hotel, as they were something that a non experienced cook could make (e.g. Caesars salad & pizza Margherita). The hotel was understaffed concluding to long waiting for check-in (around 25min) and ordering to the restaurant. The room was overall average: it was spacious, yet cold as we couldn't increase the room temperature more than 23.1 degrees.

Good stay

Customer review rating 4.0/5

Anonymous Families - 27/04/2021 Confirmed reviews ALL

A pleasant stay with just one minor flaw

Dear Sir, We very much appreciate your comments regarding your stay at the Novotel Genève Centre. It is always a pleasure to receive positive feedback, I'm happy to hear you enjoyed you stay with us in our beautiful city! Thank you for your remark about the problem in the bathroom, we apologize for the inconvenience. I've already asked my colleagues from the technical service to fix it. We hope your next visit will be as pleasant as the previous one! Sincerely, Luba (Front Office) P.O. Nicolas Goureau, General Manager

BAd location and unfriendly Staff

Customer review rating 2.0/5

Reto L. Business - 21/04/2021 Confirmed reviews ALL

Location is absolute not satisfying. If you have to walk through the red light district and get approached by hookers even in the morning its not what I expect for this amount of money I have to pay for this Hotel. The Lady at the breakfast was very rude and not at all customer oriented

Dear Mr. L., Thank you for your feedback regarding your stay at Novotel Geneva Center. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Regarding the area: our hotel is situated in the city center, so, the nightlife district is traditional part of local picture. We work daily with the city authorities involved in improving the security of the neighborhood. Unfortunately, this area does not belong to the hotel, so, we have no possibility to do anything with, our influence is very limited. To avoid the nightlife street, just turn right after the hotel exit. Anyway, we are very sorry that it affected your perception. I also apologize that you did not get the warm and friendly treatment at the breakfast area every guest deserve whilst staying with us. Be sure that the whole staff will be tutored again. We are looking forward to welcome you again in our hotel to experience a relaxing and flawless stay, improving from your previous visit. Kind regards, Luba (Front Office) P.O. Nicolas Goureau, General Manager

Good food and staff

Customer review rating 5.0/5

Neo Business - 12/04/2021 Confirmed reviews ALL

Easy check in and check out

Dear Neo, We very much appreciate your comments regarding your stay at the Novotel Genève Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Luba (Front Office) P.O. Nicolas Goureau, General Manager

Great location

Customer review rating 4.0/5

Jf Families - 11/04/2021 Confirmed reviews ALL

Nice stay

Dear Madam, We are glad to read, that you've had a nice stay at Novotel Geneva Center! Thank you for sharing your feedback with us. We hope to welcome you back very soon. Kind regards, Luba (Front Office) P.O. Nicolas Goureau, General Manager

Good location, easy accessible from Train station . Close enough to the lake of Geneva also.

Customer review rating 4.0/5

Anonymous Friends - 11/04/2021 Confirmed reviews ALL

Efficient and friendly staff. Clean and well proportion bedrooms.

Dear Sir, We very much appreciate your comments regarding your stay at Novotel Geneva Center. We are happy to hear that you enjoyed your overall stay with us, the quality of our services and our convenient central location. We would be very happy to have you staying with us again on your next visit to Geneva! Best regards, Luba (Front Office) P.O. Nicolas Goureau, General Manager
Customer review rating 4.0/5

Anonymous Friends - 07/04/2021 Confirmed reviews ALL

Very good experience even under COVID19 situation

Dear guest, Thank you for taking the time to review our hotel. We very much appreciate it. We hope to welcome you back on your next visit in Geneva. Best regards, Flavie (Front Office) P.O. Nicolas Goureau, General Manager

Well located, good stay and nice hotel

Customer review rating 4.5/5

L. Families - 07/04/2021 Confirmed reviews ALL

Everything was fine and well organized, except in our room it was terribly hot (due to some hot days recently) and even the air condition was set with 18 degrees it was too hot to sleep. Except of this the room was perfect.

Dear L., We very much appreciate your comments regarding your stay at the Novotel Genève Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I take note of your comment about the temperature in the room and will make sure our maintenance service is aware to take the appropriate measure in the future. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Flavie (Front Office) P.O. Nicolas Goureau, General Manager

Great location

TripAdvisor rating 5.0/5

JFW1975 07/04/2021 TripAdvisor review

Good hotel at very central location, nice rooms and good breakfast. Only issue with shower, where apparently one set up is no water, despite turning the tab! But at least we could bathe in the bathtub.

standard business hotel in a reasonably good location

Customer review rating 3.5/5

Anonymous Business - 05/04/2021 Confirmed reviews ALL

standard business hotel in a reasonably good location, got upgraded to bigger room which is clean and modern but unable to open the windows (no fresh air) and airco/ventilation system was not really adequate

Dear guest, Thank you for taking the time to review our hotel. We are happy to hear that you enjoyed overall your time with us. I take note of your comment regarding the air condition and ventilation and will report it to our technical service. We hope to welcome you back on your next visit in Geneva. Best regards, Flavie (Front Office) P.O. Nicolas Goureau, General Manager

GREAT STAY IN PANDEMIC TIMES

Customer review rating 4.5/5

Alexander Business - 11/03/2021 Confirmed reviews ALL

THE HOTEL WAS EMPTY DUE TO THE PANDEMIC BUT STAFF WAS VERY FRIENDLY AND DID ALL TO MAKE SURE THE CLIENT FEEL WEEL SERVICED. NICE FRONTSTAFF, NICE BARTENDER AND GREAT SERVICE WITH BREAKFAST.

Dear Alexander, Thank you very much for your beautiful review! It is a real pleasure to know that you have enjoyed your stay with us, the quality of our services and also our friendly staff! We work harder every day to make everyone feel home and comfortable. We hope your next visit will be as pleasant as this one. Kind regards, Luba (Front Office) P.O. Nicolas Goureau, General Manager

well located

Customer review rating 4.0/5

K D. Business - 03/02/2021 Confirmed reviews ALL

felt welcome from the moment I stepped in, very well located in the center of geneva.

Dear K D., Thank you, we very much appreciate your comments regarding your stay at the Novotel Genève Centre. It is a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Flavie (front office) P.O Nicolas Goureau General Manager

Perfect stay in Geneve

Customer review rating 5.0/5

Konstantin Families - 07/01/2021 Confirmed reviews ALL

Thank you very much for your hospitality and high quality service!

Dear Konstantin, We very much appreciate your comments regarding your stay at the Novotel Genève Centre. It is always a pleasure to receive positive feedback, I'm happy to hear you enjoyed you stay with us in our beautiful city! We hope your next visit will be as pleasant as the previous one. Sincerely, Luba (Front Office) P.O. Nicolas Goureau, General Manager

Very clean

Customer review rating 5.0/5

Alexander Business - 25/12/2020 Confirmed reviews ALL

The staff of the hotel is very helpful and super nice. Everything is very clean and neat. The hotel is situated walking distance from everything which is cool.

Dear Alexander, We very much appreciate your comments regarding your stay at Novotel Geneva Center. We are happy to hear that you enjoyed your stay with us, the quality of our services and our convenient central location. We would be very happy to have you staying with us again on your next visit to Geneva. Best regards, Luba (Front Office) P.O. Nicolas Goureau, General Manager

Located in center of Geneva, friendly staff, quite, comfortable

Customer review rating 4.5/5

Aivars Business - 18/12/2020 Confirmed reviews ALL

Everything well, satisfied.

Dear Aivars, We are glad to read, that you've had a nice stay at Novotel Geneva Center! Thank you for sharing your feedback with us. We hope to welcome you back very soon. Kind regards, Luba (Front Office) P.O. Nicolas Goureau, General Manager

Pleasant stay!

Customer review rating 5.0/5

Adnan K. Business - 07/12/2020 Confirmed reviews ALL

It felt that I was the only one at the hotel during my stay at this beautiful and centrally located hotel. The staff was very helpful with all my queries including directions to places that I wanted to see. I love my cup of tea throughout the day; they were kind enough to hand me quite a few tea bags with milk. Highly recommend this hotel both for business and leisure.

Dear Adnan Andy K., We very much appreciate your comments regarding your stay at the Novotel Genève Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Daniela ( Front Office)

Very nice

Customer review rating 5.0/5

Gustavo Couples - 22/11/2020 Confirmed reviews ALL

Good

Dear Gustavo, Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gregory Viandaz Room Division Manager

Wonderful Holiday Experience

TripAdvisor rating 5.0/5

izemosa 20/02/2020 TripAdvisor review

I can say the five days stay in this hotel with my family remains a memorable experience that will never go away quickly. The staffs were wonderful and so was the food, the double family rooms we stayed and the neatness of the hotel. The only concern I have not just for Accor Hotels only but for other hotels, is to create single rooms for a family of five, vis, father, mother and their three kids at anytime. Otherwise, our experience was wonderful.

Dear izemosa, Thank you for sharing your experience. We are really happy to see your experience has been wonderful. We hope to welcome you soon. Kind regards, Gregory V

Average stay

TripAdvisor rating 3.0/5

lučka c Business - 10/02/2020 TripAdvisor review

I spent 4 days in the room on the first floor overlooking a roof full of air conditioning so I did not open the curtains. Nevertheless, the room was large enough, clean and quiet. The spa and fitness were cozy and clean. The breakfast was average but staff very friendly.

Dear lučka c, Thank you for sharing your experience. Do not hesitate to ask for a room overlooking the street. We look forward to welcoming you soon. Kind regards, Gregory V

Great place

TripAdvisor rating 5.0/5

amggtc Family - 18/12/2019 TripAdvisor review

This was a very convenient place to stay. In relation to the train station and other shops and restaurants. It was a short 20 minute walk to the old town which was easy . Service, rooms and comfort was well above standard expectations. Thank you.

Dear amggtc, We are receiving your positive feedback with kindness. We hope to welcome you soon again. Sincerely yours, Gregory V

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