Novotel Genève Centre Hotel 4 stars

Nice comfortable stay, brilliant shower

While the hotel was well located and the room was good, I had two disappointments that tipped the balance against giving a better score for my stay. The first was that the shower wasn’t working and this was never fixed, even though I requested it be looked at. Secondly, I was really appalled when it was not possible to borrow a converter plug from reception. I was asked to buy one. This has never happened to me in Switzerland. First of all, the country requires plugs that are really unique and are not found anywhere else. But also, and more importantly, to require visitors to buy a converter plug for single use adds to the huge mountains of plastic and e-waste that are choking our earth. This practice defeats your efforts to show a ‘green’ image.

Well situated hotel in central Geneva, rooms clean and tidy, serviced daily, nice reception area. Great breakfast, limited food at other times

Absolutely amazing hotel

In general the stay was fine. The first room I'd been assigned smelled like body odor and smoke, so the desk agent kindly assigned me another room. Unfortunately I learned before an early morning flight that the shower stall did not function so I was required to use the bathtub-based head instead. A very frustrating discovery at 4am. Regardless, the room was clean and the staff was friendly and helpful! Also the room was at 220% it's normal price (which I had paid when I'd stayed a few nights earlier).

Overall very good

I met my friendly hotel and people after loooong time. Despite not being on business trip after my retirement, Georgia and I wanted to live the same experience in the same hotel I was using for the last 5+ years. A renovated reception desk with the well known receptionists and the Novotel Bar & Restaurant with Jeff, Isabell and Team. Pre-checked in, early arrival requested before our trip: all was perfectly executed and on top I got a free Room Upgrade, resulting in a perfect 5 nights stay for both of us in Novotel Genève Centre. Pandemic precautions all in place, there was no single moment we felt uncomfortable Looking forward for my/our next stay.

Good location. Good breakfast. Clean. The temperature control in the room is very rudimentary and since you can’t open the windows the comfort of being in the room was not optimal.

The employees r not helpful at all and the cleaning is not good too

Mostly fine, room service could be more attentive

The second time I stay at the hotel. Top service and friendly staff

I had a superior room for 3 nights and absolutely loved it! The room was very nice and quiet which is what I requested. The spa was great too. Everyone at the front desk was helpful and professional especially Luba. I will definitely stay here again next time I visit Geneva.

Good hotel at very central location, nice rooms and good breakfast. Only issue with shower, where apparently one set up is no water, despite turning the tab! But at least we could bathe in the bathtub.

I can say the five days stay in this hotel with my family remains a memorable experience that will never go away quickly. The staffs were wonderful and so was the food, the double family rooms we stayed and the neatness of the hotel. The only concern I have not just for Accor Hotels only but for other hotels, is to create single rooms for a family of five, vis, father, mother and their three kids at anytime. Otherwise, our experience was wonderful.

I spent 4 days in the room on the first floor overlooking a roof full of air conditioning so I did not open the curtains. Nevertheless, the room was large enough, clean and quiet. The spa and fitness were cozy and clean. The breakfast was average but staff very friendly.