Novotel Genève Centre 4 stars

Customer review rating (ALL Rating) 4.4/5 3,297 reviews

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Description

Hotel extras

  • Wellness area with sauna, hammam and fitness room

  • 5 meeting rooms, close to a number of prestigious institutions

  • In the center of Geneva and close to the lake

  • Bar and restaurant with modern decor and French cuisine

  • First hotel in Europe to receive The PLEDGE on Food Waste certification

Our accommodation(s)

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Hotel location

Novotel Genève Centre

Rue de Zurich 19
1201 GENEVA
Switzerland

GPS:46.211635, 6.147291

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

GOURMET BAR

Breakfast, lunch, dinner or a simple gourmet break, the Novotel dining areas offer balanced menus and 24-hour service in all hotels. A real retreat in a warm and contemporary setting.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.4/5  3,297 reviews

TripAdvisor Rating  3.5/5  1,708 reviews

Great stay in great location

Customer review rating 5.0/5

Mark B. K. Business - Confirmed reviews ALL

Almost no wait for the room. As repeat traveller my geneva pass was already sent to me the day before for easy access to all transportation methods from arrival at the airport even!

Dear Mark, Thank you for sharing your positive review. It is always heartening to hear that our efforts to recognize our valued ALL – Accor Live Limitless members are appreciated. We're delighted that our central location contributed positively to your experience, and that the convenience of receiving your Geneva pass ahead of your arrival enhanced your visit. We are also pleased to learn there was hardly any wait for your room, as we strive to make all aspects of our guests' stays seamless and enjoyable. Your commendation of our treatment offerings fills us with pride and encourages us to continue providing outstanding service. At Novotel Genève Centre, we are committed to ensuring our guests have memorable experiences and it seems that we have succeeded with your stay. Do remember to check your ALL membership for your future visits so we can ensure you receive all the benefits you are entitled to. For this stay, you could not earn any points as your booking was part of a group booking. We look forward to welcoming you back on a future occasion. Best wishes, Nicolas Goureau General Manager

good location and support from the team

Customer review rating 4.5/5

Dan M. Families - Confirmed reviews ALL

very good beds, location and atmosphere at the hotel One point though, for the breaksfast it is required to pay for whatever is different that the proposed menu - e.g., sunnyside eggs

Hi there, Thanks for taking the time to share your review. It's delightful to know that our central location and the warmth of our team contributed positively to your experience. The atmosphere we strive to create at Novotel Genève Centre is one we hope resonates well with our guests, and it seems we have succeeded in your case. We understand that breakfast preferences can vary, and while our buffet offers an extensive selection, certain items such as sunny side eggs may incur additional charges. We continually seek to balance offering a diverse, quality breakfast while being mindful of various dining preferences. Your appreciation for our comfortable beds is also much valued, as we aim to provide a restful sleep experience for all our guests. We hope to have the opportunity to welcome you back in the future. Best regards, Nicolas Goureau General Manager

Great Hotel

Customer review rating 5.0/5

Tom F. Families - Confirmed reviews ALL

Great hotel to choose in Geneva, centrally located near the train, but and tram stations. Close to the lake and centre of town. Friendly staff, good food, clean and tidy.

Dear Tom, We thank you for this kind review. We are delighted to learn that our central location provided you with the convenience you needed during your stay in Geneva. It is our pride to have a team dedicated to making our guests' experiences as pleasant as possible, and we are pleased that you found our staff to be friendly and helpful. Our culinary team will be pleased to know that you enjoyed the food, and we appreciate your positive remarks about the cleanliness of our facilities. Regarding our sustainable development initiatives, we are continuously working on improving our practices and appreciate your constructive feedback. We hope to have the occasion to welcome you back. Best wishes, Nicolas Goureau General Manager

Great location, great team

Customer review rating 5.0/5

Bettina H. Business - Confirmed reviews ALL

The hotel is in an excellent location, steps away from the lake, the rooms are spacious and very clean, everything in working order, espresso machine, tea kettle, ironing board, good amenities. A bathrobe was brought to me right away after requesting it. The staff is super friend and motivated. Great experience.

Dear Bettina, Thank you for sharing this lovely review. We are delighted to hear that our central location provided the perfect base for your Geneva adventures, just a stone's throw from the beautiful Lake Geneva. It is gratifying to know that you found the spaciousness and cleanliness of our rooms to your satisfaction, and that the room amenities, including the espresso machine and kettle, added to the comfort of your stay. Our team is heartened by your kind words about their friendliness and motivation. We take great pride in providing exceptional service, and it is always encouraging to receive such positive recognition from our guests. We are thrilled that the immediate provision of a bathrobe upon request enhanced your experience with us. It is our pleasure to attend to such details that contribute to a memorable stay. We hope to have the occasion to welcome you back. Kind regards, Nicolas Goureau General Manager

Location

Customer review rating 5.0/5

S G. Families - Confirmed reviews ALL

Great location, clean and large room, excellent breakfast and friendly staff. Couldn’t ask for more.

Dear Mr. G., Thank you for sharing your experience. We are thrilled to hear that our central location was convenient for your stay and that the cleanliness and spaciousness of our rooms met your expectations. It's wonderful to know that you started your day on the right note with our excellent breakfast offerings. Our staff will be delighted to know that their friendly service contributed to making your stay enjoyable. We look forward to the pleasure of welcoming you back. Many thanks again, Nicolas Goureau General Manager

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Other web-users rate our hotel

  • 1,099 reviews 8.6/10 Location
  • 1,327 reviews 7.1/10 Room
  • 1,446 reviews 8.6/10 Service
  • 16 reviews 8.8/10 WiFi
  • 641 reviews 8.4/10 Breakfast
  • 510 reviews 8.2/10 Cleanliness
  • 9 reviews 3.1/10 Pool

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