Information message

Novotel Genève Centre Hotel 4 stars

Customer review rating 4.1/5 7,538 reviews

ALLSAFE approved hotel

Book this hotel

Room 1

Number of guests
Children's age

Best price guarantee

How it works?
Novotel Genève Centre
See on a map
+ 17 Services

Hotel extras

  • Wellness area with sauna, hammam and fitness room

  • 5 meeting rooms, close to a number of prestigious institutions

  • In the center of Geneva and close to the lake

  • Bar and restaurant with modern decor and French cuisine

  • Comfortable and spacious rooms with WiFi

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Public indoor parking Paying
  • Wheelchair access
  • Pets allowed Paying
  • Babysitting on request Paying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out Paying
  • Dry cleaning / Ironing Paying
  • Porter
Catering
  • Breakfast Paying
  • 1 Restaurant(s)
  • 1 Bar(s)
  • Room service
Leisure and activities
  • Fitness centre
  • Well-being
  • Babysitting on request Paying
  • Beach and water sports
  • Other sports activities
Business services
  • 5 Meeting room(s)
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available

Hotel location

Novotel Genève Centre

Rue de Zurich 19
1201 geneva
switzerland

Tel: +41229099000

Fax: (+41)22/9099001

Check-in from 14h00

Check out up to 12h00

  • GENEVA :  1 Monthoux

  • By plane

    BASEL At 250km / 155.36 miles

  • By plane

    GENEVA COINTRIN At 8km / 4.97 miles

  • By plane

    ZURICH AIRPORT At 330km / 205.07 miles

  • By boat

    CIE GENERALE NAVIGATION At 1km / 0.62 miles

  • By boat

    MOUETTES GENEVOISES At 1km / 0.62 miles

  • By car

    A1 At 2.99km / 1.86 miles

  • By car

    A40 At 8km / 4.97 miles

  • By train

    CORNAVIN At 0.3km / 0.19 miles

  • By train

    EAUX VIVES At 2.99km / 1.86 miles

GPS :46.211635, 6.147291

Our accommodation(s)

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

Standard Room with double bed. For up to 2 adults.

  • Max. number of persons: 2
  • Area: From 19 / 205 sq ft
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Superior Room with 1 double bed. For up to 2 adults and 2 children

  • Max. number of persons: 4
  • Area: From 22 / 237 sq ft
  • Views: City View, Courtyard View *

Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV

Executive Room with 1 double bed for up to 2 adults

  • Max. number of persons: 2
  • Area: From 25 / 269 sq ft
  • Most of the accommodation: TERRACE *

Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Our restaurants and bars

GOURMET BAR

Type of cuisine: French

From breakfast to lunch, dinner or a tasty little snack, Novotel provides balanced choices and à la carte service 24/7 at all its hotels. At Novotel, you can count on enjoying a relaxing meal in a friendly, stylish setting.

  • Monday -
  • Tuesday -
  • Wednesday -
  • Thursday -
  • Friday -
  • Saturday Closed
  • Sunday Closed

GOURMETBAR BY NOVOTEL

The Novotel Genève Centre offers a contemporary bar with a modernist touch. This is the ideal place for business appointments or drinks with friends.

Non contractual photo

  • Monday
  • Tuesday
  • Wednesday
  • Thursday
  • Friday
  • Saturday
  • Sunday

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 5

  • Maximum size: 289

  • Maximum capacity: 300 people

  • Maximum banquet capacity: 128 people

Find out more

Our guest reviews for
Novotel Genève Centre

100% genuine reviews from our guests

Find out more

ALL Rating 4.1/5

7,538 reviews

tripadvisor

TripAdvisor Rating 3.5/5

1,613 reviews

Finally Spa is Open

Customer review rating 4.5/5

D. Business - 14/06/2021 Confirmed reviews ALL

Had the chance to use the spa and gym during my stay

Dear Mr D., We would like to thank you for reviewing our hotel and for this lovely score. We are glade you enjoyed your time with us. We would be very happy to welcome you again on your next visit in Geneva. Sincerely, Flavie (Front Office),

Good stay

Customer review rating 5.0/5

N3… Couples - 13/06/2021 Confirmed reviews ALL

Amazing . Nice receptionist

Dear S B., We would like to thank you for reviewing our hotel and for this lovely score. We are glade you enjoyed your time with us. We would be very happy to welcome you again on your next visit in Geneva. Sincerely, Flavie (Front Office), P.O. Nicolas Goureau, General Manager

centrally located

Customer review rating 4.0/5

André H. Families - 07/06/2021 Confirmed reviews ALL

Location in the middle of all interesting points. But Parking seems to be expansive per Day.

Dear Mr. H., We very much appreciate your comments regarding your stay at Novotel Geneva Center. We are happy to hear that you enjoyed your overall stay with us, the quality of our services and our convenient central location. We would be very happy to have you staying with us again on your next visit to Geneva! Best regards, Luba (Front Office) P.O. Nicolas Goureau, General Manager

Professionell

Customer review rating 4.5/5

Peter F. Families - 06/06/2021 Confirmed reviews ALL

Siehe oblen

Sehr geehrter Herr F., Wir danken Ihnen vielmals für Ihre Anmerkungen zu Ihrem Aufenthalt im Novotel Genève Centre. Über Ihre lobenden Worte freuen wir uns sehr. Ihre Zufriedenheit ist für unsere Mitarbeiter, die Tag für Tag daran arbeiten, Ihnen einen einwandfreien Service zu bieten, die schönste Belohnung. Wir hoffen, Sie schon bald wieder bei uns begrüßen zu dürfen. Mit herzlichen Grüßen, /Translated by Google/ Luba (Front Office) P.O. Nicolas Goureau, Directeur Général

well located

Customer review rating 4.0/5

X Business - 04/06/2021 Confirmed reviews ALL

very good, except that my room-neigbours were watching TV until approx. 3am

Dear Madam, I'm happy to hear you enjoyed you stay with us, the quality of our services and our convenient central location! However, we are sorry for the noise coming from your neighbors’ room in the night. In case you meet such kind of issues, please, do not hesitate to inform the reception desk directly, our team is on duty 24/24 – we are able to contact the guests that disturb you, so, the problem can be solved immediately. Thank you very much for your feedback, which is most valuable to us. It is my hope we can welcome you again in the future! Kind regards, Luba (Front Office) P.O. Nicolas Goureau, General Manager

Good location

Customer review rating 5.0/5

Edward Business - 01/06/2021 Confirmed reviews ALL

Had a good sleep and a delicious breakfast

Dear Edward, We very much appreciate your comments regarding your stay at the Novotel Genève Centre. It is always a pleasure to receive positive feedback, I'm happy to hear you enjoyed you stay with us in our beautiful city. We hope your next visit will be as pleasant as the previous one! Sincerely, Luba (Front Office) P.O. Nicolas Goureau, General Manager

I would have loved to come to a clean room

Customer review rating 2.0/5

Angela Solo - 26/05/2021 Confirmed reviews ALL

I always stay in the Novotel. But after this stay I am not sure. Super courteous check in process. Went to my room... Looked ok... sat to do some work... then when i bent to pick up a pen i had dropped.. i noticed the rubbish under the bed... a lone earing, empty bottle and paper... i decided to check the bed... pulled back the covers... and there was .... HAIR!!! i sniffed the bedding and it did nto smell fresh. I asked for the room to be cleaned but receptionist proposed changing my room due to the late hour. he moved me to next room... i checked the bed... even more hair.... He says its because the "cleaners shed hair" as they clear... Do they shed rubbish too? I ask... then i get moved to room 3. its past midnight so i stay there. The next day i pass by the reception and they offer to move me to a better room with a balcony to make up for the trouble. Overall, the staff were polite and courteous (with exception of the night receptionist who did not seem to understand the issue of a dirty room,...... DURING A PANDEMIC) I may stay there again, but i guess it will not be because of my loyalty to Novotel as this experience has put serious doubts in my mind!

Dear Madam, Thank you for taking the time to share your feedback and for all your remarks. I’m so sorry to read about an issue you’ve had with the cleaning. I shared this information with my colleagues from the housekeeping service, so, please, be sure that the whole staff will be tutored again. We’ll do our best to prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Best regards, Luba (Front Office) P.O. Nicolas Goureau, General Manager

Well located, diverse restaurants and cafe choices

Customer review rating 5.0/5

Rali Couples - 23/05/2021 Confirmed reviews ALL

Very pleasant staff and easy check in. The hotel is clean and has everything you need for a business trip and a short stay in Geneva. Close to the lake and in a very funky part of town. The rooms are minimalistic and a good size.

Dear Rali, Thank you very much for your beautiful review! It is a real pleasure to know that you have enjoyed your stay with us, and also our friendly staff! We work harder every day to make everyone feel home and comfortable. We hope to see you again very soon! Kind regards, Luba (Front Office) P.O. Nicolas Goureau, General Manager

Centrally located and covid safe

Customer review rating 5.0/5

Tamara Families - 18/05/2021 Confirmed reviews ALL

We stayed for three nights in May 2021 as a mini break. We were looking for a clean and covid safe hotel close to food and attractions. Novotel delivered on all accounts. Dozens of restaurants within walking distance.

Dear Tamara, We would like to thank you for reviewing our hotel and for this lovely score. We are glade you enjoyed your time with us. We would be very happy to welcome you again on your next visit in Geneva. Sincerely, Flavie (Front Office), P.O. Nicolas Goureau, General Manager

Complain for the restaurant

Customer review rating 3.0/5

Ekaterina K. Families - 16/05/2021 Confirmed reviews ALL

The breakfast restaurant was full but was surved only with 2 people. The same person registered people for breakfast, served with food and cleaned the tables. It was a big line at the entrance and you have to spend several minutes waiting in the line to get bread and hot food, this 2 person we’re running like a crazy and they obviously needed help. I was with 2 kids and if they wanted to pick up an apple or something every time I had to spend minutes in the line and they were crying waiting. It was super hard and nervous. You have to hire more people. Breakfast was not cheap and you expect more from that price. The food was nice but you have to spend ages to get it. So we left the restaurant hungry and unhappy. There is also complain for kids blankets, they are super narrow.

Dear Madam, Thank you for taking the time to tell us about your experience at the Novotel Genève Centre. I am really sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. It is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Luba (Front Office) P.O. Nicolas Goureau, General Manager

well located, comfortable hotel

Customer review rating 4.5/5

Anonymous Couples - 13/05/2021 Confirmed reviews ALL

We stayed for one night, arriving from overseas and on our way to France. We felt very welcome by the whole team, enjoyed the glass of champagne courtesy of Accor and the dinner served in our room, which was clean, comfortable and equipped with a large terrace. Altogether a relaxing stay.

Dear Sir, We very much appreciate your comments regarding your stay at the Novotel Genève Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services! Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Luba Front Office

Centrally located comfortable hotel, but with some frustrating niggles

Customer review rating 2.5/5

Dave Families - 11/05/2021 Confirmed reviews ALL

Stay generally good - comfortable rooms with nice balcony. Friendly and helpful staff. However, some problems in room which let down overall experience ie power outlets next to bed did not work and shower did not work until someone came and sorted it out.

Dear Dave, I'm glad to hear you enjoyed you overall stay with us! I’m really sorry for the technical issues that you met during your stay, please, accept my apologizes for the inconvenience. Thank you very much for your feedback, which is most valuable to us. It is my hope we can welcome you again in the future! Kind regards, Luba (Front Office) P.O. Nicolas Goureau, General Manager

Below average

Customer review rating 3.0/5

Anonymous Couples - 05/05/2021 Confirmed reviews ALL

Below average experience. On the good side is the location (5min from train station, yet not the quieter area) and the free room upgrade we were offered (standard to executive). On the negative side, the food options were limited and didn't reflect a 4 star hotel, as they were something that a non experienced cook could make (e.g. Caesars salad & pizza Margherita). The hotel was understaffed concluding to long waiting for check-in (around 25min) and ordering to the restaurant. The room was overall average: it was spacious, yet cold as we couldn't increase the room temperature more than 23.1 degrees.

Dear Madam, Thank you very much for your feedback and for your remarks. I’m really sorry to learn that your stay was below your expectation. We sincerely apologize for all the inconveniences and hope you will give us an opportunity to serve you better in the future. Sincerely, Luba (Front Office) P.O. Nicolas Goureau, General Manager

Good stay

Customer review rating 4.0/5

Anonymous Families - 27/04/2021 Confirmed reviews ALL

A pleasant stay with just one minor flaw

Dear Sir, We very much appreciate your comments regarding your stay at the Novotel Genève Centre. It is always a pleasure to receive positive feedback, I'm happy to hear you enjoyed you stay with us in our beautiful city! Thank you for your remark about the problem in the bathroom, we apologize for the inconvenience. I've already asked my colleagues from the technical service to fix it. We hope your next visit will be as pleasant as the previous one! Sincerely, Luba (Front Office) P.O. Nicolas Goureau, General Manager

BAd location and unfriendly Staff

Customer review rating 2.0/5

Reto L. Business - 21/04/2021 Confirmed reviews ALL

Location is absolute not satisfying. If you have to walk through the red light district and get approached by hookers even in the morning its not what I expect for this amount of money I have to pay for this Hotel. The Lady at the breakfast was very rude and not at all customer oriented

Dear Mr. L., Thank you for your feedback regarding your stay at Novotel Geneva Center. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Regarding the area: our hotel is situated in the city center, so, the nightlife district is traditional part of local picture. We work daily with the city authorities involved in improving the security of the neighborhood. Unfortunately, this area does not belong to the hotel, so, we have no possibility to do anything with, our influence is very limited. To avoid the nightlife street, just turn right after the hotel exit. Anyway, we are very sorry that it affected your perception. I also apologize that you did not get the warm and friendly treatment at the breakfast area every guest deserve whilst staying with us. Be sure that the whole staff will be tutored again. We are looking forward to welcome you again in our hotel to experience a relaxing and flawless stay, improving from your previous visit. Kind regards, Luba (Front Office) P.O. Nicolas Goureau, General Manager

Good food and staff

Customer review rating 5.0/5

Neo Business - 12/04/2021 Confirmed reviews ALL

Easy check in and check out

Dear Neo, We very much appreciate your comments regarding your stay at the Novotel Genève Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Luba (Front Office) P.O. Nicolas Goureau, General Manager

Great location

TripAdvisor rating 5.0/5

JFW1975 07/04/2021 TripAdvisor review

Good hotel at very central location, nice rooms and good breakfast. Only issue with shower, where apparently one set up is no water, despite turning the tab! But at least we could bathe in the bathtub.

Wonderful Holiday Experience

TripAdvisor rating 5.0/5

izemosa 20/02/2020 TripAdvisor review

I can say the five days stay in this hotel with my family remains a memorable experience that will never go away quickly. The staffs were wonderful and so was the food, the double family rooms we stayed and the neatness of the hotel. The only concern I have not just for Accor Hotels only but for other hotels, is to create single rooms for a family of five, vis, father, mother and their three kids at anytime. Otherwise, our experience was wonderful.

Dear izemosa, Thank you for sharing your experience. We are really happy to see your experience has been wonderful. We hope to welcome you soon. Kind regards, Gregory V

Average stay

TripAdvisor rating 3.0/5

lučka c Business - 10/02/2020 TripAdvisor review

I spent 4 days in the room on the first floor overlooking a roof full of air conditioning so I did not open the curtains. Nevertheless, the room was large enough, clean and quiet. The spa and fitness were cozy and clean. The breakfast was average but staff very friendly.

Dear lučka c, Thank you for sharing your experience. Do not hesitate to ask for a room overlooking the street. We look forward to welcoming you soon. Kind regards, Gregory V

Great place

TripAdvisor rating 5.0/5

amggtc Family - 18/12/2019 TripAdvisor review

This was a very convenient place to stay. In relation to the train station and other shops and restaurants. It was a short 20 minute walk to the old town which was easy . Service, rooms and comfort was well above standard expectations. Thank you.

Dear amggtc, We are receiving your positive feedback with kindness. We hope to welcome you soon again. Sincerely yours, Gregory V

Our most recent 20 reviews

In partnership with TripAdvisor

Our other hotels nearby

All our hotels in geneva