Novotel Genève Centre 4 stars

Customer review rating (ALL Rating) 4.4/5 2,985 reviews

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Novotel Genève Centre - Image 1
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Rue de Zurich 19, 1201 GENEVA, Switzerland

Description

Hotel extras

  • Wellness area with sauna, hammam and fitness room

  • 5 meeting rooms, close to a number of prestigious institutions

  • In the center of Geneva and close to the lake

  • Bar and restaurant with modern decor and French cuisine

  • Green Key certified hotel

Our accommodation(s)

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Hotel location

Novotel Genève Centre

Rue de Zurich 19
1201 GENEVA
Switzerland

GPS:46.211635, 6.147291

Telephone
Fax +41 22 909 90 01

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

GOURMET BAR

Breakfast, lunch, dinner or a simple gourmet break, the Novotel dining areas offer balanced menus and 24-hour service in all hotels. A real retreat in a warm and contemporary setting.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  2,985 reviews

TripAdvisor Rating  3.7/5  1,735 reviews

Customer review rating 2.5/5

Patrice S. G. C. Families - Confirmed reviews ALL

Ma fille et moi avons attrapé une infection alimentaire, nous avons uniquement mangé à l'hôtel

Cher Patrice, Merci d’avoir pris le temps de rédiger ce commentaire. Nous sommes profondément navrés d’apprendre que vous et votre fille avez vécu des désagréments liés à une infection alimentaire durant votre séjour parmi nous. Votre santé et votre bien-être sont nos priorités absolues et nous prenons ces questions très au sérieux. Nous allons immédiatement réviser nos protocoles en matière d’hygiène et de sécurité alimentaire pour s’assurer que tous les standards soient respectés et pour éviter que de tels incidents se reproduisent à l’avenir. En tant que membre Silver de notre programme de fidélité ALL – Accor Live Limitless, votre confort et votre satisfaction sont d’autant plus importants pour nous, et nous regrettons sincèrement que cette expérience ait entaché votre séjour. Nous comprenons que ce fut un moment difficile pour vous et votre famille, et nous souhaitons vous offrir toute notre assistance pour répondre à vos préoccupations. Sachez que nous sommes toujours disponibles pour discuter de cet événement de manière plus approfondie. Nous espérons, malgré cela, vous recevoir de nouveau parmi nous. Bien à vous, Nicolas Goureau General Manager

Customer review rating 5.0/5

Claude E. L. Business - Confirmed reviews ALL

Quick easy check in/out.

Dear Claude E., Thank you very much for this kind review of your recent stay. We are thrilled to hear that your stay at Novotel Genève Centre was to your satisfaction. We are delighted that you found the check-in/out process to be smooth and efficient, and that our central location, close to Lake Léman and various attractions, contributed positively to your business trip. It’s wonderful that the convenience of being near Geneva train station and the ease of accessing public transport with the complimentary Geneva transport card we provide added value to your stay. We look forward to seeing you again soon. Best regards, Nicolas Goureau General Manager

Customer review rating 4.5/5

Jonathan M. F. Families - Confirmed reviews ALL

Family stay to explore Geneva. Excellent breakfast and decent room.

Dear Jonathan M., Thank you for taking the time to share your review. We are thrilled to hear that your stay with us was enjoyable. We are pleased that you found our breakfast offerings to be excellent and that our accommodations were to your satisfaction. Our team takes great pride in ensuring a comfortable and enjoyable experience for all our guests. However, we acknowledge your feedback regarding the abundance of options available, such as chocolates and wine. We strive to cater to a variety of tastes and preferences, but we understand that this can sometimes be overwhelming. We appreciate your comments and will consider them as we continually aim to improve our guests’ experience. Nonetheless, we are glad to hear that our staff members were helpful during your visit. Their dedication to guest service is a cornerstone of our hotel’s values. Furthermore, the convenient location of our hotel in the heart of Geneva, close to many attractions and public transport options, is something we are very proud of and happy you enjoyed. We hope we will have the opportunity to see you again in the future. Best regards, Nicolas Goureau General Manager

Customer review rating 4.5/5

Daniela O. Families - Confirmed reviews ALL

Sehr freundlich, hilfsbereites Personal.

Liebe Daniela, vielen Dank für Ihr positives Feedback! Es begeistert uns, dass Sie mit unserer Lage im Herzen von Genf sehr zufrieden waren. Danke auch, für den positiven Kommentar zum netten Service unserer Rezeptionsmitarbeiter. Mit freundlichen Grüssen, Nicolas Goureau General Manager

Customer review rating 4.5/5

Heidi V. D. K. Families - Confirmed reviews ALL

Friendly and helpfull staff. Clear rooms og overall. Just a gratis stay.

Dear Heidi, We would like to thank you for this review about your recent experience in our hotel. We are thrilled to hear that your stay with us was so satisfying that you found our staff to be friendly and helpful, our rooms to be clean, and your overall experience to be delightful. It is wonderful that you enjoyed our well-maintained accommodations, including our modern decor and comfortable furnishings, and that our dedicated team contributed positively to your visit. We’re also pleased that the comprehensive amenities we offer, such as our fitness room and gourmet bar, enhanced your stay. The entire team really hope we can welcome you back on a future occasion. Kindest regards, Nicolas Goureau General Manager

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Other web-users rate our hotel

  • 1,175 reviews 9/10 Location
  • 1,293 reviews 7.3/10 Room
  • 1,381 reviews 8.4/10 Service
  • 19 reviews 8.4/10 WiFi
  • 641 reviews 8.4/10 Breakfast
  • 515 reviews 8.3/10 Cleanliness

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.