Novotel Genève Centre

Novotel Genève Centre 4 stars

Customer review rating (ALL Rating) 4.4/5 1,868 reviews

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Hotel extras

  • Wellness area with sauna, hammam and fitness room

  • 5 meeting rooms, close to a number of prestigious institutions

  • In the center of Geneva and close to the lake

  • Bar and restaurant with modern decor and French cuisine

  • HOTEL certified ALLSAFE

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

Novotel Genève Centre

Rue de Zurich 19
1201 GENEVA
Switzerland

GPS:46.211635, 6.147291

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

GOURMET BAR

From breakfast to lunch, dinner or a tasty little snack, Novotel provides balanced choices and à la carte service 24/7 at all its hotels. At Novotel, you can count on enjoying a relaxing meal in a friendly, stylish setting.

Our accommodation(s)

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,868 reviews

TripAdvisor Rating  3.5/5  1,661 reviews

Customer review rating 3.5/5

Anonymous Couples - Confirmed reviews ALL

The hotel is easy to access. About 15 min from the airport. The city provides free transport which is great. The hotel room was a bit noisy as on the street side. The bed was very comfy. People working in the hotel were nice and polite. 7 and not 10 because usually traveling with Accor I would get some body cream, or upgrade, or late checking for free. The cups in the bedroom were paper cups so you could not reuse it on the same night drinking coffee and tea after. It seems that you don't get any perk for free but its due to the city and culture not the hotel itself.

Dear Shirley, Thank you for taking the time to share your feedback. We are glad that you had a pleasant stay with us and appreciated our convenient location. We want all our guests to have a peaceful night's sleep and if you'd notified our friendly team of any disturbance, we'd have been only too happy to find a comfortable solution. Moreover, we appreciate your insight and have taken good note of your suggestion regarding the food offered at our bar and passed it to the relevant department. We understand your concern about the environment, which is why we are using paper cups that can be recycled rather than plastic, however, if preferred we are very happy to provide normal cups upon request and have taken on board your comments. Furthermore, we would like to express our thanks for your kind mention of our team's courteous service. We hope to have the opportunity of welcoming you back. All the best, Nicolas Goureau General Manager

Friendly staff, bad smell at the entrance, good breakfast

Customer review rating 4.5/5

Beka Business - Confirmed reviews ALL

Thank you

Dear Beka, Thank you for taking the time to review your stay. Our dedicated team always aims to give the best experience to all our guests and it is rewarding for us that you appreciated the high standards we set ourselves. We sincerely regret that you did not inform us of this issue while on-site so that we may have found a solution and are very sorry for any inconvenience. The entire team hope to welcome you back again. Kind regards, Nicolas Goureau General Manager

Great for honeymoon

Customer review rating 4.5/5

Jonathan K. Couples - Confirmed reviews ALL

Executive suite with balcony was perfect. Spacious room, large comfortable bed and clean bathroom with shower and bath. Breakfast had plenty of options, including gluten free options. Excellent location to get to the Botanical Gardens as well as the city centre

Dear Jonathan, Thank you for such a kind review. We are thrilled that you had such a pleasant experience at our hotel. Thank you for complimenting our team members. The acknowledgement of the quality of service on the part of a recent guest is always appreciated and encourages us to constantly improve our performance. We are pleased that our rooms and tasty breakfast met your expectations. Positive feedback about the high standards we set ourselves is always a boost for our team members. It is great to know you appreciated our prime location. Once again, congratulations to the newly weds. We look forward to seeing you again on another occasion. Best wishes, Gregory Viandaz

Convenient

Customer review rating 4.0/5

Luis C. Couples - Confirmed reviews ALL

Good staff at check-in. Convenient location. Medium size, clean room (Superior). No restaurant. Coffee shop work only at breakfast.

Dear Luis, We appreciate the time you took to provide this feedback. We are proud of the high level of personal service we offer so it's really rewarding to receive your positive feedback about our team members. We regret to hear that your stay did not meet all your expectations, although we do not have a restaurant our team would be more than happy to recommend you one of the many nearby eateries. Additionally, we do have rooms of different types and sizes, had you let us know at the time, our team would have done their best in finding you a more suitable room, subject to availability. We hope to be able to welcome you back again soon. Best regards, Nicolas Goureau General Manager

Our Perfect Welcome to Switzerland

Customer review rating 4.5/5

Urvish M. Families - Confirmed reviews ALL

Me and my family members began our Switzerland vacation with stay at Novotel Geneva Centre and the experience was superb.

Dear Urvish, Thank you for this review of your time at our hotel. It's a pleasure to know how much you enjoyed your stay and that all your expectations were met. Our team very much appreciate your kind words especially with Luba. It would be a pleasure to welcome you back on another occasion. Best wishes, Nicolas Goureau General Manager

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Other web-users rate our hotel

  • 676 reviews 8.2/10 Location
  • 826 reviews 7.2/10 Room
  • 870 reviews 8.6/10 Service
  • 10 reviews 8.6/10 WiFi
  • 371 reviews 7.8/10 Breakfast
  • 313 reviews 7.9/10 Cleanliness
  • 151 reviews 5.1/10 Food
  • 145 reviews 5.5/10 Amenities

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