Novotel Genève Centre 4 stars

Customer review rating (ALL Rating) 4.4/5 2,700 reviews

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Novotel Genève Centre - Image 1
Novotel Genève Centre - Image 2
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Novotel Genève Centre - Image 4
Rue de Zurich 19, 1201 GENEVA, Switzerland

Description

Hotel extras

  • Wellness area with sauna, hammam and fitness room

  • 5 meeting rooms, close to a number of prestigious institutions

  • In the center of Geneva and close to the lake

  • Bar and restaurant with modern decor and French cuisine

  • Green Key certified hotel

Our accommodation(s)

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Room 1

Hotel location

Novotel Genève Centre

Rue de Zurich 19
1201 GENEVA
Switzerland

GPS:46.211635, 6.147291

Telephone
Fax +41 22 909 90 01

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

GOURMET BAR

Breakfast, lunch, dinner or a simple gourmet break, the Novotel dining areas offer balanced menus and 24-hour service in all hotels. A real retreat in a warm and contemporary setting.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  2,700 reviews

Customer review rating 3.0/5

Rosa A. M. R. Business - Confirmed reviews ALL

Dear Rosa A., We are grateful for the time you took to review your recent visit to our hotel. We are sincerely sorry that some aspects of your stay did not meet your expectations. Your comments regarding bathroom maintenance and room functionality have been noted, and we regret any inconvenience caused. Our maintenance team remains available until 7 PM on weekdays to address such matters promptly during stays. We appreciate your observations about environmental initiatives and loyalty benefits. As a Silver member, you can access exclusive rates through our ALL App while contributing to sustainable practices like our towel reuse program and eco-friendly amenities. As a gesture of goodwill for the issues you experienced, we have credited 1500 reward points into your ALL account. The whole team hopes that we may see you again in the future. Kind regards, Gregory Viandaz, Operations Manager

Customer review rating 2.0/5

Luis F. N. Business - Confirmed reviews ALL

Dear Luis F., It is disheartening to learn that we fell short of your expectations. We sincerely apologize that your experience fell short in some areas. Your comments regarding room organization have been noted, and we are happy to provide additional storage solutions upon request to enhance comfort during your stay. We also acknowledge your feedback on connectivity and are actively working to improve our WiFi infrastructure. Regarding your concerns about value, we continuously review our offerings to ensure they align with guest expectations. Our team takes pride in sustainability efforts, such as our Green Key certification and eco-friendly amenities, and we regret any impression that these initiatives did not meet your standards. We hope you will consider staying with us again in the future. Best regards, Nicolas Goureau General Manager

Customer review rating 4.5/5

Suaad M. M. Families - Confirmed reviews ALL

Dear M., Thank you for your valuable feedback. It’s wonderful to know you had a positive stay with us. We’re delighted our team’s support made your family trip smoother. Their dedication to guest comfort is something we take pride in. That said, we regret any disappointment with our breakfast offerings. While our buffet includes seasonal items and made-to-order egg dishes, we’ll use your input to refine our selection. Nonetheless, we hope our central location near Lake Léman and transport links added convenience to your Geneva explorations. We hope we have the opportunity of seeing you again in the future. Kind regards, Nicolas Goureau General Manager

Customer review rating 5.0/5

Hugo M. R. Families - Confirmed reviews ALL

Dear Hugo M., Thank you very much for your kind feedback. We’re thrilled to hear your stay at Novotel Genève Centre was so enjoyable. Our team takes pride in creating a warm environment for families, and we’re delighted this made your visit memorable. As a valued ALL Classic member, remember you can unlock exclusive rates and perks by booking directly through the ALL app for your next getaway. We would be delighted to welcome you back on another occasion. All the best, Nicolas Goureau General Manager

Customer review rating 5.0/5

Salah A. J. T. A. Families - Confirmed reviews ALL

Dear Salah, Thank you for taking the time to share your feedback. We are delighted to hear about your positive experience at Novotel Genève Centre. Our team takes great pride in creating welcoming atmosphere for families, and we’re thrilled this resonated with you. Theo will be recognized for his exceptional service. As A. Classic member, remember you can enjoy exclusive rates by booking directly through the ALL app for your next visit. We all look forward to the pleasure of welcoming you back. Our kindest regards, Nicolas Goureau General Manager

Other web-users rate our hotel

  • 1,112 reviews 8.9/10 Location
  • 1,207 reviews 7.2/10 Room
  • 1,417 reviews 8.3/10 Service
  • 19 reviews 8.1/10 WiFi
  • 561 reviews 8.4/10 Breakfast
  • 442 reviews 8.2/10 Cleanliness
  • 238 reviews 6.3/10 Amenities
  • 6 reviews 5.6/10 Sustainability

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