Novotel Genève Centre 4 stars

Customer review rating (ALL Rating) 4.4/5 2,857 reviews

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Novotel Genève Centre - Image 1
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Rue de Zurich 19, 1201 GENEVA, Switzerland

Description

Hotel extras

  • Wellness area with sauna, hammam and fitness room

  • 5 meeting rooms, close to a number of prestigious institutions

  • In the center of Geneva and close to the lake

  • Bar and restaurant with modern decor and French cuisine

  • Green Key certified hotel

Our accommodation(s)

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Hotel location

Novotel Genève Centre

Rue de Zurich 19
1201 GENEVA
Switzerland

GPS:46.211635, 6.147291

Telephone
Fax +41 22 909 90 01

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

GOURMET BAR

Breakfast, lunch, dinner or a simple gourmet break, the Novotel dining areas offer balanced menus and 24-hour service in all hotels. A real retreat in a warm and contemporary setting.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  2,857 reviews

TripAdvisor Rating  3.7/5  1,738 reviews

Customer review rating 5.0/5

Patrice L. Solo - Confirmed reviews ALL

Room design very nice, reception team was amazingly welcoming and helpful, very clean rooms, the hotel in General was extremely clean and smelled very good. Will return to Novotel anytime

Dear Patrice, Thank you for sharing such wonderful feedback about your stay with us. We are delighted that your experience at Novotel Genève Centre met your expectations. Our team members take pride in creating a welcoming environment, which reflects in the spotless premises and refined decor. The seamless service from arrival through departure and the reliable connectivity demonstrate our commitment to guest satisfaction. We look forward to welcoming you back for another stay. Best regards, Nicolas Goureau General Manager

Customer review rating 2.0/5

Jamal M. A. A. Business - Confirmed reviews ALL

I will not come back again

Dear Jamal M., Thank you for taking the time to share your feedback about your stay with us. We are pleased to read your appreciation of our housekeeping standards and technical services. The high scores for cleanliness and connectivity reflect our commitment to maintaining pristine spaces and reliable amenities. However, we are sorry that your stay did not fully meet your expectations. Our team members strive to deliver warm hospitality at every interaction, and we regret any shortcoming in service during your arrival. To end on A. positive note, we appreciate your recognition of our sustainable practices and the overall value provided during your stay. The smooth departure process and comfortable accommodation demonstrate our dedication to guest satisfaction. We also noted that our reception team was able to grant A. late check out without fees, which we hope was A. gesture of goodwill towards making your stay more enjoyable. We hope to welcome you back for A. more fulfilling experience. Best regards, Gregory Viandaz, Operations Manager

Customer review rating 5.0/5

Leng S. C. Families - Confirmed reviews ALL

房间挺大的，住的很舒服

尊敬的梁女士： 感谢您抽出宝贵时间分享您在日内瓦中心诺富特酒店的住宿体验。 我们非常高兴看到您对我们酒店的整体评价如此正面。 我们的客房宽敞舒适，能为您提供理想的休息环境。酒店的地理位置优越，便于您探索城市。我们专业的团队始终致力于保持酒店的整洁干净，并为每位客人提供周到的服务。 期待能再次为您服务。 此致 Nicolas Goureau General Manager

Customer review rating 2.0/5

Gregory M. Business - Confirmed reviews ALL

The air conditioning in the room in the summer must be colder because we can’t sleep. It’s too hot, even at the coldest setting, it’s too hot.

Dear Gregory, Thank you for taking the time to share your experience at Novotel Genève Centre. Your feedback about our team members is much appreciated. The perfect scores for service, cleanliness and arrival experience demonstrate their dedication to making guests feel welcome. We sincerely apologize that your stay did not fully meet your expectations. The room temperature settings follow Geneva environmental regulations, which limit how low the air conditioning can go. Our staff is always ready to provide additional fans during summer months to ensure guest comfort. On a positive note, we are pleased to read that you enjoyed our reliable WiFi connection and found our departure process seamless. We hope to welcome you back for a more comfortable experience in the future. Best regards, Gregory Viandaz, Operations Manager

Customer review rating 5.0/5

Salah E. R. Couples - Confirmed reviews ALL

Très bon emplacement, personnel accueillant et disponible, Reception, Restaurant et Room service, on remercie tout le monde. Merci Monsieur Théo ainsi que vos collegues à la réception. Nous avons passé un court séjour trés agréable digne d'un établissement 5 *****. Propreté impécable, chambre et hôtel.... Merci infiniment

Cher Monsieur R., Nous vous remercions d’avoir pris le temps de partager votre expérience à notre hôtel Nous sommes ravis de constater que votre séjour au Novotel Genève Centre vous a pleinement satisfait. L’attention de nos équipes, notamment celle de Théo à la réception, reflète notre engagement envers le confort de nos hôtes. La propreté de nos espaces, la qualité de nos services et notre emplacement au cœur de Genève ont contribué à rendre votre séjour mémorable. Votre statut Diamond ALL démontre votre fidélité, et nous sommes honorés de votre confiance renouvelée. Au plaisir de vous accueillir à nouveau pour un prochain séjour, Gregory Viandaz, Operations Manager

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Other web-users rate our hotel

  • 1,150 reviews 8.9/10 Location
  • 1,253 reviews 7.3/10 Room
  • 1,360 reviews 8.2/10 Service
  • 19 reviews 8.2/10 WiFi
  • 636 reviews 8.5/10 Breakfast
  • 501 reviews 8.4/10 Cleanliness

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.