Novotel Genève Centre 4 stars

Customer review rating (ALL Rating) 4.5/5 3,116 reviews

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Novotel Genève Centre - Image 1
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Rue de Zurich 19, 1201 GENEVA, Switzerland

Description

Hotel extras

  • Wellness area with sauna, hammam and fitness room

  • 5 meeting rooms, close to a number of prestigious institutions

  • In the center of Geneva and close to the lake

  • Bar and restaurant with modern decor and French cuisine

  • Green Key certified hotel

Our accommodation(s)

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Hotel location

Novotel Genève Centre

Rue de Zurich 19
1201 GENEVA
Switzerland

GPS:46.211635, 6.147291

Telephone
Fax +41 22 909 90 01

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

GOURMET BAR

Breakfast, lunch, dinner or a simple gourmet break, the Novotel dining areas offer balanced menus and 24-hour service in all hotels. A real retreat in a warm and contemporary setting.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  3,116 reviews

TripAdvisor Rating  3.5/5  1,724 reviews

Customer review rating 2.5/5

Anonymous Business - Confirmed reviews ALL

difficulties based on the reservation and invoicing

Great stay and superb personnel!

Customer review rating 4.5/5

Vaios Business - Confirmed reviews ALL

Very nice stay in the center of Geneva. ALL Accor status (platinum) was recognised (upgrade to Executive room, early check in and late check out provided). Room was really spacious with two terraces and clean. Potentially more lighting might be needed. All personnel was really polite, helpful and well trained. Well done!

Dear Vaios, Thank you for taking the time to share your review. We are thrilled to hear about your satisfaction with your recent stay at Novotel Genève Centre. We are particularly pleased that you found the room spacious and clean, and that our team's politeness and professionalism stood out during your visit. As a valued Platinum member of ALL – Accor Live Limitless, we are glad that we could provide you with an upgrade to our Executive room, along with the convenience of an early check-in and late check-out. However, we have noted your comment regarding the need for additional lighting in the room. We appreciate your input as it helps us to enhance our guest experience. Finally, we are delighted that the central location of our hotel contributed positively to your stay, allowing easy access to local attractions and public transport, ensuring a memorable visit to Geneva. We hope we will have the opportunity to see you again in the future. Best regards, Nicolas Goureau General Manager

Strategically located - spacious room

Customer review rating 4.5/5

Anonymous Couples - Confirmed reviews ALL

Close proximity to various good food locations, along with grocery stores. Great for individuals or couples who would like to explore Geneva by foot.

Dear Guest, Thank you for taking the time to share your review. We are thrilled to hear that your stay with us was so enjoyable. We are delighted that you appreciated the spaciousness of your room and the hotel's central location, ideally situated close to a variety of dining options and stores. Our guests often tell us how much they value being able to comfortably explore Geneva's attractions on foot, and it's wonderful to know you experienced this convenience. We hope we will have the opportunity to see you again in the future. Best regards, Nicolas Goureau General Manager

Great hotel, awful location

TripAdvisor rating 3.0/5

niamh a TripAdvisor review

Hotel itself is well maintained and comfortable. The majority of staff are very polite, well mannered and helpful. But I absolutely would not recommend for families or couples. The hotel is situated very close to the airport and train station but I really wouldn’t recommend due to the noise, possibly worse as we were only on the first floor. 2/3 nights were spent awake listening to shouting and screaming until 3am from the street (Rue De Berne) directly outside our window. On our last night we were woke up at 2am to screaming and fighting virtually right outside our window. Men banging cars, screaming at each other, luggage being thrown around etc. As 2 women we didn’t feel completely safe here.

Dear Niamh, We would like to thank you for this review about your recent experience in our hotel. We are delighted that you found our hotel well maintained and comfortable, and that our team's politeness and helpfulness stood out during your stay. It is always encouraging to know that our efforts to provide a high-quality experience are appreciated. However, we regret to hear about the disturbances you encountered due to street noise. We understand how important a quiet environment is for a restful night, especially when traveling with family. Our hotel does offer quieter rooms on higher floors or facing the courtyard for a more serene experience. Additionally, we provide earplugs and have taken measures such as double-glazed windows to reduce noise intrusion. For future visits, we recommend requesting a room in these quieter areas when making a reservation, and we will do our utmost to accommodate your preferences. Finally, we hope that the central location of our hotel, within walking distance to the train station and close to Geneva's beautiful lake and attractions, provided some convenience to your visit. For families seeking a peaceful atmosphere, a short walk to the right upon exiting the hotel leads to the lakefront, offering a variety of family-friendly activities. The entire team really hope we can welcome you back on a future occasion. Kindest regards, Nicolas Goureau General Manager

Very good hotel

Customer review rating 4.0/5

Anonymous Business - Confirmed reviews ALL

For sure one of the best hotels in Geneva. Nice rooms, clean, comfortable beds and great personnel. The only criticism that I can do concerns the smell that is present in almost all rooms. This comes probably by the carpet that gets wet once in a while and gives them a very unpleasant moldy smell. Considering the price, it would be good to try to solve it.

Dear Guest, Thanks for your review about our hotel. We are delighted that you enjoyed the comfort and cleanliness of our rooms, and that you found our beds to be comfortable. It is always rewarding for us to receive such positive comments about our staff, as we strive to provide a welcoming and efficient service for our valued guests. However, we are concerned to hear about the unpleasant odor you experienced in your room. We understand how this can affect the comfort of your stay, and we extend our sincere apologies for any inconvenience caused. Our housekeeping team is dedicated to ensuring a refreshing and pleasant ambiance for all our guests, with regular maintenance of our carpets and room facilities. Finally, we are pleased that you appreciated the overall atmosphere of our hotel and the professionalism of our personnel. Our team takes great pride in ensuring that each guest has a memorable stay with us. We are hoping to welcome you back in the future. All the best. Gregory Viandaz Operations Manager

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Other web-users rate our hotel

  • 1,117 reviews 8.8/10 Location
  • 1,284 reviews 7.3/10 Room
  • 1,342 reviews 8.5/10 Service
  • 19 reviews 8.3/10 WiFi
  • 636 reviews 8.3/10 Breakfast
  • 540 reviews 8/10 Cleanliness
  • 42 reviews 5.9/10 Bar

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.