Novotel Genève Centre 4 stars

Customer review rating (ALL Rating) 4.4/5 3,087 reviews

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Novotel Genève Centre - Image 1
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Rue de Zurich 19, 1201 GENEVA, Switzerland

Description

Hotel extras

  • Wellness area with sauna, hammam and fitness room

  • 5 meeting rooms, close to a number of prestigious institutions

  • In the center of Geneva and close to the lake

  • Bar and restaurant with modern decor and French cuisine

  • Green Key certified hotel

Our accommodation(s)

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Room 1

Hotel location

Novotel Genève Centre

Rue de Zurich 19
1201 GENEVA
Switzerland

GPS:46.211635, 6.147291

Telephone
Fax +41 22 909 90 01

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

GOURMET BAR

Breakfast, lunch, dinner or a simple gourmet break, the Novotel dining areas offer balanced menus and 24-hour service in all hotels. A real retreat in a warm and contemporary setting.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.4/5  3,087 reviews

TripAdvisor Rating  3.7/5  1,733 reviews

Good hotel less desirable location

Customer review rating 3.5/5

Anonymous Friends - Confirmed reviews ALL

Dear Guest, Thank you for taking the time to share your review. We are delighted that you found the hotel and room to be satisfactory. Our team takes pride in ensuring that our guests have comfortable and well-appointed accommodations, and it\'s rewarding to know we\'ve achieved this during your stay. Nonetheless, we regret that you found our breakfast pricing to be on the higher side. Please note that we offer a variety of breakfast options, including our express breakfast at the Gourmet Bar for a reduced rate, which includes pastries, a fruit, juice, hot drink, and yogurt. Regarding the location, we understand your concerns and appreciate you bringing this to our attention. Our hotel is indeed located in the city center and close to many attractions, and we always encourage our guests to explore the beautiful area around Lake Geneva, which is a short walk away. To avoid the nightlife area, just turn right after the hotel exit and in 5 minutes, you will be near the lake with all its family activities. Finally, we are pleased that you enjoyed the proximity to the water and the vibrant local shops and people. Our location offers an excellent base for exploring Geneva\'s cultural sites, and we are glad that you were able to take advantage of this during your stay. We hope we will have the opportunity to see you again in the future. Best regards, Nicolas Goureau General Manager

Very comfortable

Customer review rating 4.5/5

Anonymous Business - Confirmed reviews ALL

Dear Guest, Thank you for taking the time to share your review. We are thrilled that your stay with us was a comfortable one, and it is always heartening to hear such kind words about our staff. However, we apologize for the inconvenience you experienced with the shower enclosure. We understand the importance of a fully functional bathroom and regret that this aspect did not meet your expectations. Nonetheless, we are delighted that you found the overall atmosphere to be friendly and accommodating, which speaks volumes about the service we strive to provide our guests. We hope we will have the opportunity to see you again in the future. Best regards, Nicolas Goureau General Manager

Nice hotel

Customer review rating 5.0/5

Lulu Business - Confirmed reviews ALL

Dear Lulu, Thank you for your kind words about our hotel, rooms, and personnel. We are delighted to know that you enjoyed your stay and found our location convenient. Your feedback is invaluable to us, and we hope to welcome you back soon. Best regards, Gregory Viandaz Novotel Genève Centre

5 out of 10

Customer review rating 2.5/5

Business T. Business - Confirmed reviews ALL

Dear Guest, Thank you for taking the time to share your review. We are delighted that you found our hotel staff to be very friendly. It is always our intention to provide a warm and professional service to all our guests. Nonetheless, we regret that certain aspects of your stay did not meet your expectations. We understand that the absence of snacks in the room was a disappointment. While our standard and superior rooms come with complimentary water, we invite our guests to explore our Gourmet Bar for a variety of healthy and balanced snack options. Regarding the room rate, we aim to provide competitive pricing that reflects the prime location, high-quality amenities, and services we offer. We do understand that value perception can vary, and we are sorry to hear that you did not find this to be the case. Additionally, we are sorry that our breakfast did not meet your expectations. We offer a diverse buffet with a range of options, and we continually strive to cater to the tastes of our guests. Finally, we are sorry to hear that the overall quality of the room did not align with your expectations. Our rooms are designed with comfort and functionality in mind, and we routinely monitor and maintain them to ensure they meet our high standards. We hope we will have the opportunity to see you again in the future. Best regards, Nicolas Goureau General Manager

Great stay

Customer review rating 4.5/5

Donna C. Families - Confirmed reviews ALL

Dear Donna, We would like to thank you for this review about your recent experience in our hotel. We are truly delighted to hear that your time with us at Novotel Genève Centre was so enjoyable. It is wonderful that you found our accommodations comfortable, appreciated our central location, and enjoyed the variety of options at our breakfast buffet. Knowing that you found our facilities suitable for your needs and experienced the high standard of cleanliness we strive for is very gratifying for us. The entire team really hope we can welcome you back on a future occasion. Kindest regards, Gregory Viandaz Operations Manager

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Other web-users rate our hotel

  • 1,168 reviews 8.8/10 Location
  • 1,299 reviews 7.2/10 Room
  • 1,364 reviews 8.4/10 Service
  • 20 reviews 9/10 WiFi
  • 635 reviews 7.9/10 Breakfast
  • 522 reviews 8.2/10 Cleanliness
  • 268 reviews 6.1/10 Amenities

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