Résidence Studio Genève Centre 2 stars

Customer review rating (ALL Rating) 4.1/5 471 reviews

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Résidence Studio Genève Centre - Image 1
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Résidence Studio Genève Centre - Image 4
36 Rue de Berne, 1201 GENEVA, Switzerland

Description

Hotel extras

  • Located 5 minutes from Léman Lake

  • Free WiFi

  • Central location in the city

  • Close to bars and restaurants

  • A double bed with a microwave and kettle available

Our accommodation(s)

Studio

Standard Apartment with 1 Bedroom

  • 2 pers. max
  • 17 m² / 182 sq ft
  • Bedding 1 x Queen size bed(s)
  • Views: City View or Courtyard View

Hotel location

Résidence Studio Genève Centre

36 Rue de Berne
1201 GENEVA
Switzerland

GPS:46.2117, 6.146959

Telephone
Fax +41 22 909 90 02

Hotel services

Check-in from - Check out up to

On site
  • Wi-Fi
  • Air conditioning
  • Breakfast
Near the property
  • Car park

Breakfast

Non contractual photo

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  471 reviews

TripAdvisor Rating  2.6/5  202 reviews

Customer review rating 4.5/5

Oliver D. Solo - Confirmed reviews ALL

I stayed 1 night. It was a clean comfortable quiet room. Mostly everything was fine, but there were various maintenance problems: the shower stall leaked, the toilet paper holder fell off, the showerhead holder fell apart - many small things, but all together leaves a bad impression. Did not affect my stay and I was only there for 1 night, so I did not have a chance to speak to anyone at the hotel about it.

Dear Oliver, Thank you for this review about your stay with us at Résidence Studio Genève Centre. We’re delighted you enjoyed your stay in our studio. Your kind words about the cleanliness and comfort of your space mean a lot to us. We’re particularly happy you appreciated the peaceful environment we strive to maintain. However, we regret the inconveniences you encountered with the bathroom fixtures. Our team conducts regular maintenance checks and we’ll review these points immediately. Finally, we’re thrilled your overall experience reflects our commitment to guest satisfaction. The central location you mentioned remains one of our key advantages for exploring Geneva. We look forward to welcoming you back in the future. Best wishes, Nicolas Goureau, General Manager

Customer review rating 4.5/5

Francisco J. L. L. Business - Confirmed reviews ALL

Estancia agradable

Estimado Francisco J., Nos gustaría darle las gracias por alojarse en nuestros apartamentos Résidence Studio Genève Centre. Nos alegra saber que disfrutó de su estancia en Résidence Studio Genève Centre. Valoramos sus comentarios sobre nuestra ubicación céntrica, que permite acceder fácilmente a puntos clave como el lago y la estación de tren. Es un placer que nuestras instalaciones renovadas y servicios prácticos hayan contribuido a su comodidad durante su viaje de negocios. Esperamos volver a recibirle en el futuro. Un saludo, Nicolas Goureau, General Manager

Customer review rating 3.0/5

Gualdino M. C. Business - Confirmed reviews ALL

Submited formal complain and no reply: Dear Novotel Genève Management, I am writing to formally lodge a complaint regarding the lack of internet connectivity at the Novotel Genève Residence on the afternoon of November 11, 2025, during my stay as a guest. According to the information provided at the time, the outage was due to an emergency maintenance that was expected to last approximately one hour. However, the interruption extended well beyond that period. Although I was granted access to the hotel’s lobby internet network as a temporary measure, the connection was extremely unstable disconnecting every few minutes and making it impossible to perform my work duties effectively. As a result of this prolonged disruption, I suffered substantial professional consequences, including missing a scheduled business meeting and losing access to financial trading platforms. These interruptions have resulted in estimated financial losses of approximately USD 2,500. Given these circumstances, I respectfully request appropriate compensation for the inconvenience and financial damage caused by the hotel’s failure to provide the advertised and essential internet service. Please confirm receipt of this complaint and advise me of the next steps in your review process. If a satisfactory resolution is not reached within 24 hours of this notice, I will proceed to inform Mastercard of the situation and initiate a payment dispute for the stay in question. I look forward to your prompt and fair response.

Dear Mr. C., We appreciate you taking the time to provide such a comprehensive review of your recent stay with us. We are glad that our central location was convenient for you and that you found our staff to be supportive throughout your visit. It is also encouraging to hear that the check-in and check-out procedures went smoothly and that the cleanliness and comfort of your studio met your expectations. That said, we sincerely apologize for the disruption caused by the internet outage. We fully understand how critical stable connectivity is for our business travelers, and we regret that this issue impacted your professional activities. The interruption lasted for one day and was due to our service provider, which was unfortunately beyond our control. Still, we thank you for acknowledging the positive aspects of your stay, especially the location and other satisfactory elements you experienced. We hope to have the chance to welcome you again and provide you with a much-improved experience next time. Kind regards, Gregory Viandaz, Operations Manager

Customer review rating 5.0/5

Noppadon S. Business - Confirmed reviews ALL

Great location, close to the lake and shops. The room was well-equipped with everything I needed. Highly recommended for anyone looking for a home-like stay.

Dear Noppadon, We appreciate that you took the time to share your feedback. We are delighted your stay at Résidence Studio Genève Centre met your expectations. We appreciate you highlighting our convenient access to the lakeside and local amenities. We are also pleased the studio facilities provided everything required for your business trip. We look forward to seeing you again in the future. Kind regards, Nicolas Goureau, General Manager

Customer review rating 3.5/5

Ahmed T. M. Business - Confirmed reviews ALL

The room was functional, staff are all great and check in was smooth. Breakfast a bit subpar, and the room was cold, pillows paper thin, and water pressure poor

Dear Ahmed T. Thank you for taking the time to share your experience with us. We are glad to know that the functionality of your studio and the smooth check-in process contributed positively to your stay. Moreover, we are delighted that our staff, particularly during your interactions at reception, met your expectations. That said, we sincerely regret that several aspects of your stay did not meet your expectations. We note your concerns about the breakfast quality, room temperature, pillows, water pressure, and overall value perception. Our heating system operates individually per studio, and our team is always available to adjust it for comfort. Nonetheless, it was heartening to hear your kind words about Betsy, who made a positive impact during your breakfast experience. We hope you also enjoyed our central location near Lake Geneva and Cornavin station. All of the team really do hope we may have the opportunity to see you again on a future visit. Best wishes, Nicolas Goureau, General Manager

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Other web-users rate our hotel

  • 475 reviews 9.2/10 Location
  • 498 reviews 6.9/10 Room
  • 235 reviews 8.1/10 Service
  • 22 reviews 6.8/10 WiFi
  • 268 reviews 4.5/10 Comfort
  • 233 reviews 8.1/10 Cleanliness
  • 84 reviews 4.3/10 Amenities
  • 73 reviews 4.5/10 Vibe

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.