Résidence Studio Genève Centre 2 stars

Customer review rating (ALL Rating) 4.1/5 494 reviews

Résidence Studio Genève Centre - Image 1
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Description

Hotel extras

  • Located 5 minutes from Léman Lake

  • Free WiFi

  • Central location in the city

  • Close to bars and restaurants

  • A double bed with a microwave and kettle available

Our accommodation(s)

Studio

Standard Apartment with 1 Bedroom

  • 2 pers. max
  • 17 / 182 sq ft
  • Bedding 1 x Queen size bed(s)
  • Views: Courtyard View or City View

Hotel location

Résidence Studio Genève Centre

36 Rue de Berne
1201 GENEVA
Switzerland

GPS:46.2117, 6.146959

Hotel services

Check-in from - Check out up to

On site
  • Wi-Fi
  • Air conditioning
  • Breakfast
Near the property
  • Car park

Breakfast

Non contractual photo

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  494 reviews

TripAdvisor Rating  2.5/5  197 reviews

Apartment great noisy location

Customer review rating 4.0/5

Jean A. W. Friends - Confirmed reviews ALL

Check in was good apartment was clean and comfortable only downside was the noise of people shouting in the street in the early hours

Dear Jean a., We are grateful for your feedback. We are pleased that you appreciated the cleanliness and comfort of your studio, along with the smooth check-in process. Our team works diligently to maintain high standards for our guests. However, we apologize for any disturbances caused by the lively atmosphere outside, particularly during the early morning hours. While our studios are designed with double glazing for sound insulation, the vibrant location can sometimes lead to noise from the street. Finally, we are glad you enjoyed the overall comfort of your studio. Being situated in the heart of the Pâquis district allows easy access to Lake Geneva and various local attractions, enhancing your experience. We would love to welcome you back for a more tranquil stay. Kind regards, Nicolas Goureau, General Manager

good

Customer review rating 3.5/5

Danilo G. Business - Confirmed reviews ALL

good

Dear Danilo, Thank you for your review of your recent stay. We regret to hear that the speed of connection did not fully meet your expectations. Our guests' online experience is a priority for us, and we are continuously working on improvements to ensure reliable internet access. Regarding the quality of food and beverages, we have taken note of your comments. While we strive to offer a diverse and satisfying dining experience at the neighboring Novotel Genève Centre, we understand that there is always room for enhancement and we will certainly reflect on your feedback. We hope you were able to appreciate the central location of our residence, just a short walk from Lake Geneva and the Cornavin train station, providing easy access to free public transport throughout your stay. We certainly hope that we will have the chance to see you all again on a future occasion. With kind regards, Nicolas Goureau, General Manager

very noise at night

Customer review rating 1.5/5

Anonymous Business - Confirmed reviews ALL

super noise at the night, as the room was next to the street, and the windows for sure is not so good at noise isolation. and the pillows were not comfortable, a bit too hard for me, no other option.

Dear Guest, Thank you for taking the time to review your experience. We regret to hear that your stay was disrupted by the level of sound from the street. Our studios are designed with double-glazing windows to provide a peaceful environment, and we are disappointed to hear this was not your experience. Additionally, we understand that pillow comfort is subjective, and we apologize if the pillows in your studio did not meet your preference for softness. For future visits, we would like to mention that we offer quieter studios located on higher floors or facing the backside, away from the street. Earplugs are also available at the nearby Novotel's reception for our guests' convenience. We wholeheartedly apologize for any inconvenience you experienced and appreciate you bringing these matters to our attention. We hope to see you again. Best regards, Nicolas Goureau, General Manager

Ok-ish

Customer review rating 3.0/5

Anonymous Business - Confirmed reviews ALL

While the location of Resident Studio Geneva Center is convenient, being centrally located near the main train station, my stay left much to be desired. The surrounding area felt unsafe, not due to legal activities like prostitution, which I understand is regulated in Switzerland, but because I witnessed frequent domestic or physical altercations in the street from my window. It created a tense and uncomfortable atmosphere, making it genuinely feel unsafe to walk around the area. I had just visited Pullman Hotel in Zagreb, part of the same Accor Hotels group, where I had breakfast right before my flight to Geneva. The difference between the two properties was staggering. Not only did it not feel like they belonged to the same hotel chain, it seemed like they were on two different planets. The room at Resident Studio was very basic, with outdated furniture and decor that seemed stuck in the 80s. It was clear the place hadn’t seen a significant investment or renovation in years. The insulation was poor, and noise levels were extremely high, making it hard to get a good night’s sleep. Though the Wi-Fi worked well and the place was relatively clean, the room’s small and claustrophobic elevator felt outdated and impractical, especially for those with large luggage. Despite its central location, the accommodation wasn’t easily accessible for travelers carrying heavy bags, which was disappointing. The check-in and check-out process was smooth, with pleasant staff, but for the high price—reflective of Geneva’s cost of living—the overall experience fell well below expectations. Additionally, although the invoice listed it as “bed and breakfast,” no breakfast was provided. While Geneva is expensive and finding decent accommodation can be tough, this stay offered little value for the money.

Dear Guest, Thank you for your review of your recent stay. We are glad that you found our Wi-Fi service to be reliable and that the check-in and check-out process met your expectations, thanks to our diligent staff. Nonetheless, we regret to hear about the aspects of your stay that did not meet your expectations. We understand your concerns regarding the atmosphere in the neighborhood and want to assure you that the safety of our guests is paramount, with our location being in the vibrant heart of the Pâquis district. While we strive to provide a comfortable and quiet stay, we acknowledge that external factors can sometimes impact the experience. We offer studios with double-glazing windows and provide earplugs at the Novotel Genève Centre reception to ensure a restful night. Regarding the impression of the studio's decor, we take this feedback seriously as we continuously aim to provide accommodations that are pleasant and up-to-date. In 2020, we completed renovations of the bathrooms and corridors, and by early 2023, all studio doors were replaced. Moreover, we apologize for any oversight regarding the provision of your breakfast which should have been included as per your booking details. Finally, we are pleased that the central location of our residence, in close proximity to Lake Geneva and public transport, was a highlight of your stay. It is ideally situated for guests to explore the city and enjoy the nearby attractions. We certainly hope that we will have the chance to see you all again on a future occasion. With kind regards, Nicolas Goureau, General Manager

Very conveniently located to the Cornavin, UN, Supermarkets, restaurants and bars.

Customer review rating 5.0/5

Hiromi K. Business - Confirmed reviews ALL

As always it was very pleasant to stay in the residence Centre Geneve. I love the simplicity and having a microwave in the room.

Dear Hiromi, We are grateful to you for taking the time to send us your review. We are thrilled to hear you had a pleasant stay at Résidence Studio Genève Centre. We are delighted that you enjoyed the convenience of our location, the simplicity of our facilities, and the practicality of having a microwave in your studio. Our central position in the city, close to key destinations such as the Cornavin train station and the UN, is complemented by the comfort of our well-equipped studios, including a kitchenette with a fridge and kettle for your convenience. However, we regret to hear that you encountered difficulties in modifying your reservation to add an additional night. Our goal is to offer seamless experiences for our guests, and we apologize for any inconvenience this may have caused you. Nonetheless, it is great that you loved the proximity to supermarkets, restaurants, and bars. Our guests often appreciate being just a short walk from the beautiful Lake Geneva, where they can enjoy the serenity of the water and the vibrant local scene. We hope that we have the pleasure of welcoming you back to Geneva in the future. Best regards, Nicolas Goureau, General Manager

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Other web-users rate our hotel

  • 429 reviews 9/10 Location
  • 464 reviews 7/10 Room
  • 221 reviews 8.2/10 Service
  • 20 reviews 4.8/10 WiFi
  • 259 reviews 4.4/10 Comfort
  • 215 reviews 8.4/10 Cleanliness
  • 77 reviews 3.5/10 Amenities
  • 76 reviews 4.5/10 Vibe

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