Ibis budget Geneve Aeroport 1 star

Friendly reception

Always very satisfied to stay at Ibis in front of Balexert. Good service and very clean rooms - and excellent location.

Staff at reception are excellent, rooms are clean and comfortable, breakfast is delicious.

This was quite a nice hotel - not too expensive, but certainly the quality was good. There were certainly some nice features - a large screen TV in the room, comfortable double bed, en suite shower and toilet etc, so it was very good value for money. My room was not at all noisy. It is right next to the large Balaxert shopping mall and cinema complex, and close to the tram so would be a good base to explore Geneva - only 5 stops on the tram from central station, so would take only about 10 minutes on the tram, if that. One really excellent surprise was that they gave me a free travel pass for buses and trams in Geneva for my stay, which was really excellent ! There was no queue to check in or check out, despite them being quite busy. I had stayed at this hotel before, back in the old days before it was an Ibis hotel, and it was not as nice then, so they have certainly improved things very much since then.

pleasant - clean

Clean and quiet room, nice staff.

Everything worked out very well.

This was a nice place but my main reservation was that the toilet smelled of urine and I had to keep the door open or the smell would build up. Thorough cleaning and disinfectant recommended. Access to a kettle to make tea or coffee would be welcome.

Although the stay was as expected. Small/tiny details would have made bigger difference.. Although I DO appreciate the "green approach" to hotel amenities, it was however surprising to see, that while the towels would only be changed when requested to save Earth, however the individually wrapped soap in the bathroom was changed each and every day, even if only used once. I would take this as contradicting the green effect, however there might be a sound reasoning behind this. When checking out and requesting an invoice, I have agreed with staff as it would be e-mailed, once I have supplied e-mail addres, so I have done so. However the invoice is "Still on the way somewhere", I have received this survey notice twice already ( on the supplied e-mail address ).

Very pleasant and staightforward. Good value.

Everything went well. From the comfort of the pillows to the cleanness of the room and toilet. It was comfortable.

My experience is always the same : After the remodelling the rooms are dangerous because of this board fixed on the wall which has no use what so ever, but which is exactly at the level of your customer's head, and one hits one's head very badly at times. So this time too, I hit my head and had a bruise. This board with wooden hooks sticking out, so that children can also hit their heads, is dumb, serves no purpose other than being dangerous. Ibis has refused to see the point (I'm an architect) and refused to change.

The room is what it is

1.The réception team is very helpful even from a distance, you just tell them what you need on fon or Mail and they will execute. 2.Room service cleaning are good though overworked 3.restaurant the food is good but prices are very high. There should be some service for the weekend even a buffet will do. Thank you

Standard