Ibis budget Geneve Aeroport 1 star

Customer review rating (ALL Rating) 4.4/5 895 reviews

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Description

Hotel extras

  • 7 minutes from the airport via bus no. 10

  • Free WIFI throughout the hotel

  • Public transport tickets offered to guests during stay

  • Balexert shopping center opposite the hotel

  • Reception open 24 hrs a day

Our accommodation(s)

Hotel location

Ibis budget Geneve Aeroport

Avenue Louis-Casai 26
1216 GENEVA
Switzerland

GPS:46.220554, 6.113331

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • 100% Non Smoking Property

Swiss Bistro

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  895 reviews

TripAdvisor Rating  3.5/5  1,115 reviews

Well located, in front of Balexert

Customer review rating 4.5/5

Fernando M. -. C. Solo - Confirmed reviews ALL

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Dear Fernando, Thank you for taking the time to share your review. We are thrilled to learn about your positive perceptions of ibis Budget Geneve Aeroport. We are pleased that our team's friendliness contributed positively to your stay, ensuring a welcoming atmosphere throughout your visit. Our staff is dedicated to providing a hospitable and efficient service for all our guests. However, we understand that the cost of your stay seemed high. We strive to offer competitive pricing while ensuring we maintain the high standard of service and facilities expected from our hotel. The strategic location opposite the Balexert Shopping Centre and convenience to the airport, along with our included amenities such as free WiFi, breakfast options, and daily housekeeping, are all factors in our pricing. We appreciate your feedback as it allows us to review our offerings continually. Finally, we're glad you appreciated our hotel's prime location, conveniently situated in front of the Balexert Shopping Centre and within easy reach of both the airport and city centre, providing an excellent base for our guests to explore Geneva. We hope we will have the opportunity to see you again in the future. Best regards, Jonathan, Assistant manager

Good value hotel

Customer review rating 4.5/5

Bassman C. Business - Confirmed reviews ALL

Good location, close to airport, convenient for public transport around Geneva. Comfortable, simple budget accommodation. Excellent restaurant! Nice staff.

Dear C., Thank you for taking the time to share your review. We are thrilled to hear about the positive aspects of your stay with us. We are delighted that you found our location convenient for accessing Geneva's public transportation and that our accommodations provided the comfort you needed. It’s great to know that the quality of our restaurant exceeded your expectations and that you felt well-received by our amiable team members. However, we note your desire for more variety within our offerings. While ibis Budget Geneve Aeroport aims to provide a simpler accommodation experience, your feedback is invaluable in helping us consider where we might enhance our services. Nonetheless, we are especially pleased that you appreciated the close proximity to the airport and the overall ease of travel this provides. Our aim is to offer a seamless experience, from the comfort of your room to the convenience of exploring Geneva. We hope we will have the opportunity to see you again in the future. Best regards, Jonathan, Assistant manager

Well located and great staff

Customer review rating 5.0/5

B Friends - Confirmed reviews ALL

Brilliant location for getting an early morning flight and the staff are very helpful

Dear Guest, Thank you very much for your kind review. We are thrilled to hear that our prime location conveniently situated for early flights was ideal for your needs, and that our proximity to Geneva Airport added value to your stay. Our team takes great pride in offering helpful service and we are pleased that this was evident during your visit. It is wonderful that you found our staff to be very supportive, as we strive to provide attentive and friendly service to all our guests. We're glad that our team members could assist in making your stay at ibis Budget Geneve Aeroport more enjoyable. It would be a pleasure to welcome you back. Best wishes, Jonathan, Assistant manager

Quick trip to Geneva

TripAdvisor rating 4.0/5

PDGBLondon TripAdvisor review

It always seems odd reviewing a chain hotel - you probably know what to expect. The bathroom set up was slightly strange but worked. Though the curtain between the bed and the bathroom area was a bit tricky. The staff in the breakfast room were very helpful, price was reasonable. The staff member on reception knew about the local bus but not the tram (it's only a 5-10 walk away), which seemed odd. Plus the free transport card is an excellent addition (not sure if this runs all year round.)

Dear Guest, Thank you for your review. We are delighted that you found our breakfast staff helpful and that you considered the breakfast price to be reasonable. However, we regret to hear of the issues you faced. Our bathrooms are designed to maximize space while still providing privacy, and we understand this can be an adjustment for some guests. We will take your feedback into account for future improvements. Additionally, we note your feedback regarding your interaction with our receptionist and sincerely apologize for any inconvenience. We ensure ongoing training for our team to provide accurate information about our hotel and local amenities. Our location opposite the Balexert shopping center and proximity to public transport options, like the bus that connects to the airport in just 7 minutes, are aspects we are proud of. It's also great to hear that you appreciated the complimentary transport card we provide for our guests. We look forward to seeing you on your next trip to Cointrin. Best regards, Marc Fischer, General Manager

Wind Down before you take off from Geneva !

TripAdvisor rating 4.0/5

livingthejetlife TripAdvisor review

The free Airport shuttle service runs daily ; every 20 minutes from 5 am to 11 am and from 17.30pm to 22.30pm. It's easy to get to / from the Airport and the train to downtown is only a 7 minute ride. I received a free Geneva Transport card the night before, however I did not need it as the previous one from my previous hotel was still valid on the day of checkin. Although it took me 90 minutes to reach the property due to being badly misguided and having no internet connection, the actual time to walk from Geneva Airport to the hotel is around 10 minutes ! With several luggages in tow, it was with some relief when I finally arrived on foot as the free shuttle was between it's operating hours. I loved the vibrant entrance with the Rubiks cube stool and the Swiss gift shop in Reception. The gentleman who checked me in was professional and sympathetic to my journey into the hotel. I asked if I could have an iron and ironing board brought to my room as I really did not want to come back down again. I was not too impressed at being told to come back down myself as apparently they had no one to bring it up. Imagine my dismay when I came down not some minutes later to fInd 3 staff sat in a room behind reception, looking at their mobile phones. There is a nice Restaurant area, a snacks fridge and a vending machine. The room was super clean and fresh and very spacious with separate wardrobe and a beautiful bathroom with wallmounted shower gel. Great rate and definately a great place to stay the night before your early flight from Geneva !

Dear Guest, Thanks for taking the time to share your review of your stay. We are delighted that you found our entrance design vibrant and appreciated the professional service at check-in. It's also pleasing to know that the cleanliness and spaciousness of your room, as well as our bathroom amenities, contributed positively to your stay. However, we regret to hear about the challenges you encountered, particularly with regard to the shuttle service and the handling of your request for an iron and ironing board. Please accept our apologies for any inconvenience caused. It's our aim to provide timely and efficient service, and it seems we fell short in this instance. We are sorry that our staff's behaviour did not reflect the high standards we strive to uphold. We will follow up on this with our team to ensure we improve our service. Nonetheless, we are pleased that you enjoyed the restaurant area and found our rates to be great value, especially considering the convenience of our location before an early flight. We take pride in our efforts to provide a clean, comfortable, and welcoming environment for our guests. Finally, we hope you had the opportunity to experience Geneva's charm and explore the nearby Balexert shopping centre during your stay. We would love to have you return for another pleasant stay. Best regards, Marc Fischer, General Manager

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Other web-users rate our hotel

  • 1,602 reviews 9.3/10 Location
  • 1,601 reviews 5.1/10 Room
  • 1,085 reviews 8.7/10 Service
  • 48 reviews 8/10 WiFi
  • 911 reviews 3.5/10 Comfort
  • 632 reviews 8.1/10 Cleanliness
  • 478 reviews 7.3/10 Breakfast

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