Ibis budget Geneve Aeroport 1 star

Customer review rating (ALL Rating) 4.4/5 959 reviews

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Avenue Louis-Casai 26, 1216 GENEVA, Switzerland

Description

Hotel extras

  • 7 minutes from the airport via bus no. 10

  • Free WIFI throughout the hotel

  • Public transport tickets offered to guests during stay

  • Balexert shopping center opposite the hotel

  • Reception open 24 hrs a day

Our accommodation(s)

Hotel location

Ibis budget Geneve Aeroport

Avenue Louis-Casai 26
1216 GENEVA
Switzerland

GPS:46.220554, 6.113331

Telephone
Fax +41 22 710 46 10

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • 100% Non Smoking Property

Swiss Bistro

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  959 reviews

TripAdvisor Rating  3.5/5  1,112 reviews

INFESTED WITH ANTS

Customer review rating 1.0/5

Anonymous Solo - Confirmed reviews ALL

Arrived at my hotel room and within 2hrs, found my entire room SWARMED with ants — they were coming out of the walls and got all over my food, bags, the desk, floor, bed, etc. I was moved to a new room after notifying the front desk, but that was the absolute last thing I wanted to do after travelling all day. Overall, I was very dissatisfied with my experience.

Dear Guest, Thank you for taking the time to provide us with your review. We apologize for your stay not meeting all your expectations. We understand your discomfort concerning the presence of unwelcome visitors in your room. Our hotel prides itself on its strict pest control measures and on maintaining a high standard of cleanliness, and it is disappointing to learn that we fell short of this during your visit. We have conducted a thorough inspection to ensure that such an incident does not recur and are happy to hear our team addressed this issue as promptly as possible by relocating you to a new room and offer to buy foods . Moreover, our location offers the convenience of being a short bus ride away from the airport and we provide our guests with free public transport tickets to facilitate their travel around Geneva. We hope you will return for an improved experience in the future. Kind regards, Marc Fischer, General Manager

Good location and rooms were more spacious and very clean

Customer review rating 4.0/5

Anonymous Families - Confirmed reviews ALL

Great experience

Dear Guest, Thanks for taking the time to share your views about your visit to our hotel. We are pleased that you found the rooms at our ibis Budget Geneve Aeroport to be spacious and clean. Our daily housekeeping service is dedicated to maintaining a spotless environment to enhance the comfort of our guests. While our room designs, including storage solutions, are intended to be practical and efficient, we understand that some guests may require more closet space. We appreciate your suggestion and will take it into consideration for future improvements. Nonetheless, it is wonderful that you enjoyed our convenient location opposite the Balexert Shopping Centre, providing easy access to Geneva Airport and the city centre. We're delighted that you could benefit from the proximity to various amenities and public transport options. All of the team hopes to have the pleasure of welcoming you back on many more occasions. Best regards, Marc Fischer, General Manager

Perfect for what I needed.

Customer review rating 5.0/5

Anonymous Solo - Confirmed reviews ALL

I had a short stay. The hotel was clean, the staff was friendly. No noise. The room was small but since I travelled alone this was not a problem. It was easy to go to the city center with the bus. And also to the airport.

Dear Guest, We would like to thank you for this review about your recent experience in our hotel. We are delighted that you had a pleasant experience and appreciate your kind comments about our team who work hard to ensure that we deliver the best service and always meet your expectations. It is also a pleasure to know that our location was suited to your requirements. We hope to welcome you back. Best wishes, Céline - Assistant Manager

Okay stay, near bus stops.

Customer review rating 3.5/5

Lia M. A. Business - Confirmed reviews ALL

Breakfast options are limited. Room cleanliness can be improved. No electric kettle for tea or coffee in the rooms. Room ventilation can be improved.

Dear Lia M., Thank you for your review. We are pleased that our hotel's location was convenient for your needs, with easy access to public transportation and proximity to the airport and the Balexert shopping center right across the street. However, we apologize for certain aspects of your experience falling short of your expectations. While we regret that the room cleanliness was not up to our usual high standards, our team is committed to ensuring a thorough daily housekeeping service for a comfortable and clean environment. Regarding the availability of electric kettles, we provide these on request at reception to accommodate our guests' needs. Your comments on room ventilation are noted, and we understand the importance of a comfortable and well-ventilated space. As for sound insulation, we strive to provide a peaceful environment and are sorry to hear that noise was a concern during your stay. We acknowledge your suggestion for using glasses and are continuously exploring more sustainable options to align with our commitment to the environment. Finally, we are glad you could benefit from our free public transport tickets, which offer a convenient way to explore Geneva and its many attractions. Our location not only provides a strategic base for airport access but also an easy journey to the historic city center and the beautiful Lake Geneva. It would be a pleasure to welcome you for another enjoyable stay. Best wishes, Marc Fischer, General Manager

Good stay, good breakfast.

Customer review rating 4.0/5

Primoz Business - Confirmed reviews ALL

Well satisfied with accomodation. What I didn't like was the smell from drain from sink in the room.

Dear Primo, Thank you for sharing your feedback following your recent stay. We are delighted that you were well satisfied with the accommodation and enjoyed our breakfast offerings. Our team works hard to provide a comfortable and enjoyable experience for all our guests, and we are pleased to know that our efforts have resonated with you. However, we regret that some aspects of your stay did not meet the standards you expected and apologize for any inconvenience. Our maintenance team is dedicated to ensuring that all facilities, including drainage, are in proper working order and we will look closely into this matter to prevent future occurrences. Nonetheless, it is wonderful to hear that your overall stay was good. We appreciate your recommendation and look forward to the opportunity to serve you again. Best regards, Marc Fischer, General Manager

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Other web-users rate our hotel

  • 1,568 reviews 9.4/10 Location
  • 1,584 reviews 5.1/10 Room
  • 1,090 reviews 8.8/10 Service
  • 46 reviews 8.3/10 WiFi
  • 919 reviews 3.6/10 Comfort
  • 632 reviews 8.1/10 Cleanliness
  • 473 reviews 7.5/10 Breakfast

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