Novotel Suites Genève Aéroport 4 stars

Customer review rating (ALL Rating) 4.6/5 912 reviews

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Description

Hotel extras

  • Spacious 325 sq.ft. Superior, Family and Executive Suites

  • Certified Green Key by an external organization

  • Fitness room available 24/7.

  • Terrace with a private garden and a shaded, peaceful terrace

  • Near the Balexert shopping mall and downtown Geneva

Our accommodation(s)

Hotel location

Novotel Suites Genève Aéroport

Avenue Louis Casaï 30, COINTRIN
1216 GENEVA
Switzerland

GPS:46.221112, 6.112778

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property

SWISS BISTRO

Indulge in a classic fondue, raclette and rösti, as well as a selection of other dishes including fillets of perch, in a typically Swiss setting. The chef offers a daily special and new suggestions every week.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  912 reviews

Customer review rating 3.0/5

Benjamin M. Business - Confirmed reviews ALL

I did not get my folio sent to me after check out and tough to reach front desk.

Dear Mr. M., Please accept our sincerest thanks for taking the time to review your visit to our hotel. We are sincerely sorry that some aspects of your stay did not meet your expectations. Our 24-hour reception team is always available to assist guests, and we regret any delay in addressing your requests during this instance. Electronic folios are normally provided automatically, and we will investigate why this did not occur in your case to prevent recurrence. Your feedback about the departure process has been duly noted, as we aim to make every check-out efficient and stress-free for our business travelers. We would love to welcome you back on a future occasion. Kind regards, Lise DESBIEZ, General Manager

Customer review rating 4.0/5

Tamara T. Business - Confirmed reviews ALL

It was a lovely room, very spacious, great in room facilities. The pillows need to be upgraded though - difficult to sleep with them.

Dear Ms. T., Thank you for your feedback. We are glad you appreciated the spaciousness of your suite and the convenience of our in-room amenities. Our modular design aims to create a comfortable environment for both work and relaxation. However, we are sincerely sorry that some aspects of your stay did not meet your expectations. We regret the inconvenience with your bedding comfort and the dining experience. Additional pillows are always available upon request, and we offer a coffee-and-croissant option for guests seeking a quicker breakfast alternative. Nonetheless, we are delighted our location near the airport and Balexert shopping center provided ease for your business travels. The free public transport tickets we provide aim to make exploring Geneva even more accessible. We hope that you will stay with us again in the future. Best wishes, Lise DESBIEZ, General Manager

Customer review rating 5.0/5

Andrea W. Families - Confirmed reviews ALL

Made to feel extremely welcome by staff who go the extra mile.

Dear Mr. W., Thank you for taking the time to review your time at our hotel. We are thrilled to hear about your wonderful experience at Novotel Suites Geneve Aeroport. Our team takes great pride in creating memorable moments for our guests, and we are delighted that their efforts made your family feel so welcome. It is heartwarming to know that the friendliness of our reception and bar staff left such a positive impression during your short stay. We look forward to having you return. Best wishes, Lise DESBIEZ, General Manager

Customer review rating 4.0/5

Danique C. Solo - Confirmed reviews ALL

Had a good stay; friendly staff, nice room, comfortable bed and very quiet. Only downfall was the light smell in the toilet and bathroom. Both had a bit of a pee / sewage smell.

Dear Ms. C., Your thoughtful review is greatly appreciated. We are delighted you appreciated our team’s warm service and found your suite comfortable with its peaceful atmosphere. Your recognition of these elements means a great deal to us. However, we sincerely regret that some aspects did not meet your expectations. Our maintenance protocols include daily checks, and we will reinforce our attention to bathroom facilities. Regarding your loyalty program feedback, we welcome your insights at h5… to better understand your experience. Finally, we hope you enjoyed our convenient location near Geneva Airport and Balexert shopping center, made accessible through the free public transport tickets we provide. We look forward to the opportunity to welcome you back for another memorable stay. Warm regards, Lise DESBIEZ, General Manager

Customer review rating 4.5/5

R. R. Families - Confirmed reviews ALL

Great location, great breakfast, comfortable

Dear Guest, It is wonderful to receive such positive comments from our valued guests. We are delighted you chose Novotel Suites Geneve Aeroport for your family trip and appreciated our convenient location near the airport. It’s wonderful to hear you enjoyed both our breakfast offerings and the comfort of our spacious suites. Our team takes pride in creating a welcoming environment for families, and we’re thrilled you experienced this during your stay. We look forward to welcoming you back on a future occasion. Best wishes, Lise DESBIEZ, General Manager

Other web-users rate our hotel

  • 705 reviews 9.1/10 Location
  • 765 reviews 8.2/10 Room
  • 609 reviews 8.6/10 Service
  • 15 reviews 5.2/10 WiFi
  • 328 reviews 7.5/10 Breakfast
  • 287 reviews 9/10 Cleanliness
  • 11 reviews 4/10 Wellness Area
  • 9 reviews 4.3/10 Bar

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