Novotel Suites Geneve Aeroport Hotel 4 stars

Customer review rating (ALL Rating) 4.5/5 2,704 reviews

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Novotel Suites Geneve Aeroport
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+ 18 Services

Hotel extras

  • Spacious and comfortable Superior Suites and Executive Suites

  • Option of transforming the suites into meeting rooms

  • Wellness area with 24-hour fitness room

  • Prepared dishes to eat in or take to your room

  • Close to the Balexert shopping mall and the center of Geneva

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

Novotel Suites Geneve Aeroport

Avenue Louis Casaï 30
COINTRIN
1216 geneva
switzerland

Fax: (+41)22/7104600

Check-in from 14h00

Check out up to 12h00

  • Transports publiques Genevois:  10 PAILLY balexert

  • By plane

    AEROPORT DE GENEVE At 3km / 1.86 miles

  • By train

    GENEVE CORNAVIN At 4km / 2.49 miles

GPS:46.221112, 6.112778

Hotel services

Check-in from - Check out up to

In summary
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar

SWISS BISTRO

Restaurant serving Swiss and international specialties, seating 100 diners, a 10-seat bar and a terrace seating 50. Traditional Swiss decor.

Our accommodation(s)

Our guest reviews for
Novotel Suites Geneve Aeroport

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

2,704 reviews

TripAdvisor Rating 4.0/5

846 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

Booked a second time without hesitation. That would not be the case for a third.

Customer review rating 4.0/5

Juan Families - 12/01/2022 Confirmed reviews ALL

Please refer to my Booking.com review. It’s quite extensive and I don’t have the time or will to reproduce it here. It may be useful for you. It depicts a stay that was not as good as expected, therefore a 7 instead of a 9.

Dear Sir C., We thank you for your second feedback following your stay at the Novotel Suites Genève aéroport. We really regret this incident regarding Covid rules when you came for breakfast with your mother in law. It's true that we have to accept only QR in EU format, the ones accepted by the Swiss App for controls. But the attitude of our colleague was not correct with you and your family and please accept our sincerest apologies for this. For information, we took the appropriate measures with our team regarding the control to avoid this type incident in the future. Also, we hope you will give us the opportunity to erase this incident coming in our hotel next time. Thank you again for sharing your experience, and we hope to welcome you soon. Sincerely, Jonathan - Assistant Manager

Excellent

Customer review rating 5.0/5

Anonymous Families - 05/01/2022 Confirmed reviews ALL

Excellent

Chère Madame, Nous vous remercions pour vos commentaires suite à votre séjour à Novotel Suites Genève Aéroport. C’est avec grand plaisir que nous recevons vos compliments. D'ailleurs nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service de qualité. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire Madame en l’expression de nos sentiments les meilleurs. Soad - Reception

Great stay and wonderful staff

TripAdvisor rating 5.0/5

mahmoudibrahimsamak 05/01/2022 TripAdvisor review

We really enjoyed our stay. Staff is really nice and helpful specially at the reception and also at the restaurant (Soad, Kim and Susane). Rooms are nice and super clean. Location of the hotel is really nice (near to the airport with easy access to public transportation which takes you to city center in 10 minutes)

Dear mahmoudibrahimsamak, Thank you for sharing your experience on TripAdvisor following your stay at the Novotel Suites Genève aéroport. We really appreciate your kind comments and for sure, we will share them with all the team especially Soad, Kim and Susana. Once again, we thank you an we hope to welcome you soon. Best regards, Jonathan - Assistant manager

Simply a good stay

Customer review rating 4.5/5

Marc A. Families - 03/01/2022 Confirmed reviews ALL

Lovely - Merci

Dear Marc A., We very much appreciate your comments regarding your stay at the Novotel Suites Genève Aéroport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Soad - Reception

Excellent location and awesome stay

Customer review rating 5.0/5

Mahmoud I. S. Families - 03/01/2022 Confirmed reviews ALL

We really had a wonderful stay. The hotel is perfectly located near the airport with easy access to city center through public transportation. What is really significant about this hotel is the staff which is really nice and helpful (Soad and Kim at the reception and Susanne at the restaurant but all other staff members that I didn’t get to know their names). Rooms are nice and super clean. Breakfast was also nice. We will surely recommend for to everyone we know and will surely come back whenever we are in Geneva

Dear Mrs. and Mr. Mahmoud Ibrahim S., Thank you very much for your comment which makes us very happy. We are delighted that you had an excellent stay with us. Our team works day after day to offer you a quality service. I will be sure to share your comment with the rest of the team and especially Kim and Susana. It was a pleasure to welcome you and we hope to see you soon. Sincerely, Soad - Reception

Good stay

Customer review rating 5.0/5

Mala Families - 23/12/2021 Confirmed reviews ALL

The staff are very kind. Big and clean room. Well located. I will go back the next time.

Dear Sir Seymany, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Jonathan - Assistant Manager

Good Stay

Customer review rating 4.5/5

Shaikha A. N. Families - 23/12/2021 Confirmed reviews ALL

This was one of the most beautiful hotels with exceptional service. Super friendly staff, special thanks to Elise and Kim. I would highly recommend it.

Dear Madam Al Naqbi, We very much appreciate your comments regarding your stay at the Novotel Suites Genève Aéroport. It is always a pleasure to receive positive feedback. I will share your comments with our team. Due to the Covid situation, it was normal for us to help all our guests postponing their stay without any fees. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jonathan - Assistant Manager

Excellent stay as usual

Customer review rating 5.0/5

Lisa G. &. F. H. Couples - 18/12/2021 Confirmed reviews ALL

Thank you for yet another superb visit. The service, the hotel, the amenities were all first class. I highly recommend staying here.

Dear Lisa Gaywood & Fran H., We very much appreciate your comments regarding your stay at the Novotel Suites Genève Aéroport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Soad - Reception

Great stay and staff, excellent location

Customer review rating 5.0/5

Anonymous Business - 17/12/2021 Confirmed reviews ALL

Great stay (comfortable room, good amenities), great professional and friendly staff, and an excellent location (easy access to the airpot, Cornavin, and across the street from Balexert).

Dear guest, We very much appreciate your comments regarding your stay at the Novotel Suites Genève Aéroport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nicolas Philippe Assistant Manager

Excellent stay

Customer review rating 4.5/5

Tom D. Couples - 17/12/2021 Confirmed reviews ALL

Very friendly and service oriented staff. Very clean and good maintenanced hotel.

Dear TOM D., We very much appreciate your comments regarding your stay at the Novotel Suites Genève Aéroport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nicolas Philippe Assistant Manager

Amazing as usual

TripAdvisor rating 5.0/5

H6507MSlisag 15/12/2021 TripAdvisor review

The hotel and staff never fail to meet our expectations with their incredible service and everything you need to ensure a wonderful stay. Highly recommend staying here. Thank you yet again. We always look forward to staying with you.

Dear H6507MSlisag We very much appreciate your comments regarding your stay at the Novotel Suites Genève Aéroport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nicolas Philippe Assistant Manager

Good location, fantastic staff

Customer review rating 4.5/5

Michael Families - 27/11/2021 Confirmed reviews ALL

Nice stay at the Novotel Suites. The rooms are very practical and for a night before flying out it was all pretty easy. The staff though are incredibly friendly and accommodating at both the hotel and in the restaurant and it made our stay.

Dear MICHAEL, We very much appreciate your comments regarding your stay at the Novotel Suites Genève Aéroport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nicolas Philippe Assistant Manager

Well located

Customer review rating 4.5/5

Christopher W. Solo - 24/11/2021 Confirmed reviews ALL

I like the location with its convenient public transport to both the city and airport. The hotel is functional and good value.

Dear GUEST, Thank you for taking the time and trouble to complete a survey following your recent stay at Novotel Suites Genève Aéroport We are delighted you enjoyed your stay with us and very much look forward to warmly welcoming you again to our hotel in the near future. Yours sincerely, Nicolas Philippe Assistant Manager

Excellent stay

Customer review rating 5.0/5

Tom D. Couples - 20/11/2021 Confirmed reviews ALL

Overall very happy. Very clean and practical, and really supporting Staff.

Dear TOM D., We very much appreciate your comments regarding your stay at the Novotel Suites Genève Aéroport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nicolas Philippe Assistant Manager

Novotel Suites Airport Geneva

TripAdvisor rating 5.0/5

Per1936 31/08/2020 TripAdvisor review

My favorite hotel in Geneva is Novotel Suites Airport. Due to private matters, I visit Geneva a couple of days each week. For each visit I choose Novotel Suites Geneva Airport. I come by car and Novotel Suites has a garage under the hotel which suits me perfectly. There is a restaurant that serves lunch and dinner and it is well suited to eat at. All the staff are exceptionally friendly and helpful. I'm really happy to stay at Novotel Suites.

Great location for families and amazing rooms.

TripAdvisor rating 5.0/5

ashwinnp Family - 30/12/2019 TripAdvisor review

Great location for families as a big mall is opposite and bus stop is also nearby. Rooms are big with brand new interiors. Amazing Breakfast was available from 6 in morning to 10. am which is great for families on early day trips .

Dear ashwinnp, We very much appreciate your comments regarding your stay at the Novotel Suites Genève Aéroport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nicolas Philippe Assistant Manager

Great 2 nights stay

TripAdvisor rating 5.0/5

sdeniz80 Family - 26/11/2019 TripAdvisor review

As a family of four with two kids we had a family room and had great 2 nights stay here. The staff at the front door are extremely friendly and helpful. As we arrived in the room warm and personalized welcome message as well as small lovely gifts for the kids made us very happy and we felt special. The hotel is very conveniently located close to the airport and easily accessible by the bus number 10. There is a huge shopping mall, Balexert, right opposite. The hotel provided free transport cards for the duration of our stay which was great. The room was well decorated, very clean and spacious. We had enough space for 4 suitcases. There was a Bluetooth speaker which we connected easily to listen to the music in the room. There was a fridge, tea and coffee making facilities and even a microwave in the room. The beds were comfy even though one was a sofa bed. The only drawback was that the windows were locked. We were told that this is due to legal safety obligations for the rooms overlooking to the street. Overall we had a great stay and would definitely recommend.

Dear sdeniz80, We very much appreciate your comments regarding your stay at the Novotel Suites Genève Aéroport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nicolas Philippe Assistant Manager

Nice and clean. Perfect for family

TripAdvisor rating 4.0/5

MG A Family - 13/11/2019 TripAdvisor review

Very clean and in a very good condition. The hotel is very conveniently located 5 min from the airport and is great if you need to catch an early flight. The only downsize is that you have to pay for the parking, which is very expensive but you dont really have any other options , as you are just off a main road with no parking. The breakfast, although free for children is very basic . It is fine if you just want some cereals and croissant. The English breakfst is not great.

Dear Tomsawyer71, We very much appreciate your comments regarding your stay at the Novotel Suites Genève Aéroport. It is always a pleasure to receive positive feedback. About the parking, if you use our parking area, the cost is 20.00 CHF/night/car. You have the possibility to park your car just near our hotel, on the blue zone, this is another possibility. Concerning the breakfast, we take good note about your impression and assure you that we will improve our offer. Actually, we propose some eggs, meats, cheese, pancake, salads, pastries, breads, cereals, vegetables, etc... Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nicolas Philippe Assistant Manager

Good overnight near the airport.

TripAdvisor rating 4.0/5

OkiCokie Solo travel - 18/08/2019 TripAdvisor review

The only downside to this hotel is that you have to take a bus (no. 10) four stops from the airport. It cost me 3 Swiss Francs. I am not aware if the hotel offers a shuttle bus. Otherwise it was excellent and I would without doubt stay here again. Very good breakfast was included in my room rate.

Dear Guest, We thank you for your taking the time to tell us about your experience in our hotel. It's a pleasure to hear that you spend a good time with us in our hotel. For you next stay , as soon you arrive at the Geneva Airport, you can collect a free transport ticket to the hotel (distributor available in baggage claim area). and after we will give you a free pass for all your stay at your check-in. We hope to welcoming again soon in Geneva. Sincerly, Marlène reception team

Wonderful stay - Excellent staff and services

TripAdvisor rating 5.0/5

fatihaterki Family - 30/07/2019 TripAdvisor review

Excellent service , warm welcome, very clean room. Parking available and very well located . This hotel will definitely list among the preferred one on Geneva. The staff is very friendly and accommodating.

We very much appreciate your comments regarding your stay at the Novotel Suites Genève Aéroport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff . Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

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