Novotel Suites Geneve Aeroport 4 stars

Customer review rating (ALL Rating) 4.6/5 824 reviews

Novotel Suites Geneve Aeroport - Image 1
Novotel Suites Geneve Aeroport - Image 2
Novotel Suites Geneve Aeroport - Image 3
Novotel Suites Geneve Aeroport - Image 4

Description

Hotel extras

  • Spacious and comfortable Superior Suites and Executive Suites

  • Option of transforming the suites into meeting rooms

  • Fitness center access from 6:30am to 10:30pm

  • Prepared dishes to eat in or take to your room

  • Close to the Balexert shopping mall and the center of Geneva

Our accommodation(s)

Take advantage of our Flight + Hotel offers

Discover

Hotel location

Novotel Suites Geneve Aeroport

Avenue Louis Casaï 30, COINTRIN
1216 GENEVA
Switzerland

GPS:46.221112, 6.112778

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property

SWISS BISTRO

Restaurant serving Swiss and international specialties, seating 100 diners, a 10-seat bar and a terrace seating 50. Traditional Swiss decor.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  824 reviews

TripAdvisor Rating  4.0/5  869 reviews

Certificate of excellence 2022

Customer review rating 4.5/5

Matene Business - Confirmed reviews ALL

Thanks for late check in without extra cost

Good location

Customer review rating 4.0/5

Anonymous Couples - Confirmed reviews ALL

The room is big . But the toilet is too small. It is near to a big shopping mall . You can find everything there , food , supermarket etc. You will not hear the noise even close to the airport .

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Suites Genève Aéroport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jonathan - Assistant Manager

Rude staff

Customer review rating 2.0/5

Anonymous Families - Confirmed reviews ALL

I am a platinum ALL member and was very disappointed with the morning staff and manager of this hotel and did not feel my loyalty as a Platinum member was at all taken into consideration in their manner and attitude in speaking.

Dear Madam D., Thank you for taking the time to share your feedback. We understand the importance of a warm welcome and the need for prompt and courteous service, especially for our valued loyalty programme members and we always prefer to deal with any issues as they arise, however, while attempting to deal with and resolve your complaints immediately, at the time, it was very difficult to do so while the reason for the complaint was not provided. We regret that the interaction was not to your expectations and have noted your comments. We hope to have the opportunity to welcome you back and provide a stay that truly exceeds your expectations, Kind regards, Jonathan. Assistant manager

Very comfortable

Customer review rating 5.0/5

Anonymous Business - Confirmed reviews ALL

Spacious, clean room with all facilities, great breakfast and very helpful staff

Dear Sir V., We very much appreciate your comments regarding your stay at the Novotel Suites Genève Aéroport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jonathan - Assistant Manager

Very warm welcome, spacious and quiet rooms

Customer review rating 4.5/5

Alex Z. Business - Confirmed reviews ALL

Quick check-in, with room ready early afternoon. I got upgraded automatically with my All membership, without even having to ask. Modern hotel with spacious and quiet rooms. Very functional. Very warm and professional staff.

Dear Sir Z., We very much appreciate your comments regarding your stay at the Novotel Suites Genève Aéroport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jonathan - Assistant Manager

In partnership with TripAdvisor

Other web-users rate our hotel

  • 581 reviews 9/10 Location
  • 617 reviews 8.4/10 Room
  • 571 reviews 8.9/10 Service
  • 11 reviews 8/10 WiFi
  • 239 reviews 7.4/10 Breakfast
  • 213 reviews 8.9/10 Cleanliness

Powered by Trustyou

Our other establishments nearby

All our hotels in Geneva