Novotel Suites Geneve Aeroport Hotel 4 stars

I asked by email if the restaurant Swiss Bistrot was open. Reply was yes. They did not tell me that there was a set menu. Choices were as follows: Starters: goats cheese salad, mixed salad, soup Main course: Fondue, Hamburger, Pork Cordon Bleu Now my issue is as follows: This is a hotel in Geneva, supposedly international and first world. What do you do if you have a guest that is (a) jewish (b) muslim (c) vegeterian ????? It is simply a pathetic choice of food. Is Fondue even a "food" exeot for Swiss people????? All that they could make for me was an Omlette and then they still charged me the menu price!!!! It is disgraceful service and I can only say that the Swiss are very far behind the rest of the world but think they are so wonderfully good. The restaurant manager was even proud that they could make me an omlette and told me "voila, especially for you" ...like he had just performed a miracle.... The choice at breakfast was also poor and I had to wear plastic gloves when choosing something from the Buffet... I have been a loyal Accor supporter for many years and I never complain about the service but this was just too much lack of respect and stupidity not to say something... Please contact me about this...

Personal is really competent and sympathic, in particular at the desk. Well location, not so far from the airport to avoid traffic.

Nice welcome at reception and very good service at the restaurant. Most appreciated in these troubled times.

Staff members were all kind. In addition, access to coffee/water was convenient.

Great staff with good value of service

Nicely located, quiet and confy A good location as near to airport, shopping and easy access to the City by public transport Simply a good place to be with all what you need Friendly staff and helpful if needed.

Super efficient and comfortable for a stopover

My hotel in Geneva. Close to airport. Friendly staff.

Very helpful and friendly staff, quiet hotel, great location, clean and modern with excellent facilities

My favorite hotel in Geneva is Novotel Suites Airport. Due to private matters, I visit Geneva a couple of days each week. For each visit I choose Novotel Suites Geneva Airport. I come by car and Novotel Suites has a garage under the hotel which suits me perfectly. There is a restaurant that serves lunch and dinner and it is well suited to eat at. All the staff are exceptionally friendly and helpful. I'm really happy to stay at Novotel Suites.

Great location for families as a big mall is opposite and bus stop is also nearby. Rooms are big with brand new interiors. Amazing Breakfast was available from 6 in morning to 10. am which is great for families on early day trips .

As a family of four with two kids we had a family room and had great 2 nights stay here. The staff at the front door are extremely friendly and helpful. As we arrived in the room warm and personalized welcome message as well as small lovely gifts for the kids made us very happy and we felt special. The hotel is very conveniently located close to the airport and easily accessible by the bus number 10. There is a huge shopping mall, Balexert, right opposite. The hotel provided free transport cards for the duration of our stay which was great. The room was well decorated, very clean and spacious. We had enough space for 4 suitcases. There was a Bluetooth speaker which we connected easily to listen to the music in the room. There was a fridge, tea and coffee making facilities and even a microwave in the room. The beds were comfy even though one was a sofa bed. The only drawback was that the windows were locked. We were told that this is due to legal safety obligations for the rooms overlooking to the street. Overall we had a great stay and would definitely recommend.

Very clean and in a very good condition. The hotel is very conveniently located 5 min from the airport and is great if you need to catch an early flight. The only downsize is that you have to pay for the parking, which is very expensive but you dont really have any other options , as you are just off a main road with no parking. The breakfast, although free for children is very basic . It is fine if you just want some cereals and croissant. The English breakfst is not great.

The only downside to this hotel is that you have to take a bus (no. 10) four stops from the airport. It cost me 3 Swiss Francs. I am not aware if the hotel offers a shuttle bus. Otherwise it was excellent and I would without doubt stay here again. Very good breakfast was included in my room rate.

Excellent service , warm welcome, very clean room. Parking available and very well located . This hotel will definitely list among the preferred one on Geneva. The staff is very friendly and accommodating.