Novotel Suites Geneve Aeroport

Novotel Suites Geneve Aeroport 4 stars

Customer review rating (ALL Rating) 4.7/5 488 reviews

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Hotel extras

  • Spacious and comfortable Superior Suites and Executive Suites

  • Option of transforming the suites into meeting rooms

  • Wellness area with 24-hour fitness room

  • Prepared dishes to eat in or take to your room

  • Close to the Balexert shopping mall and the center of Geneva

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

Novotel Suites Geneve Aeroport

Avenue Louis Casaï 30, COINTRIN
1216 GENEVA
Switzerland

  • Transports publiques Genevois:  10 PAILLY balexert

  • By plane

    AEROPORT DE GENEVE At 3km / 1 miles

  • By train

    GENEVE CORNAVIN At 4km / 2 miles

GPS:46.221112, 6.112778

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar

SWISS BISTRO

Restaurant serving Swiss and international specialties, seating 100 diners, a 10-seat bar and a terrace seating 50. Traditional Swiss decor.

Our accommodation(s)

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.7/5  488 reviews

TripAdvisor Rating  4.0/5  852 reviews

Certificate of excellence 2022

Good location. Lovely helpful staff. Very clean. Modern design . Comfy beds and aircon

Customer review rating 5.0/5

Aisha A. Families - Confirmed reviews ALL

We booked this hotel urgently for our visit without checking the details. We were very surprised to see such a modern and clean lobby and room when we arrived. Great service everyday especially room service and reception staff very cooperative friendly also gave family travel pass for free until our stay.

Customer review rating 1.5/5

Shiphra C. Business - Confirmed reviews ALL

The hotel is well placed close to the airport, satisfactory amenities however the staff is very impatient. The afternoon and weekend staff was very patient and friendly. I was informed during breakfast to use smaller tables as others are reserved for families, i moved outside and the kady still followed me to remind me to use a dmaller table which i found extremely uncomfortable and rude as it was not done in a pleasant way. The cleaner opened my room three time during my stay without knocking and thereafter would apologies. I could not understand why she would not knock.

Dear Madam C., Thank you for taking the time to tell us about your experience at the Novotel Suites Genève Aéroport. We are sorry that your experience did not meet your expectations; please allow us to express our sincerest apologies. The attitude of your team was not the expected one in our establishment. For sure, we will train our breakfast team to avoid this type of problem in the future. Regarding the housekeeping service, we will manage this topic. You are right, we should not entry to your room without your authorization and without knocking at the door. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Jonathan - Assistant Manager

Great stay

Customer review rating 5.0/5

Thibaud C. Families - Confirmed reviews ALL

Very good value. The hotel is a short bus ride from the airport. The front desk is very friendly and professional. The patio for the restaurant is wonderful.

Dear Sir C., We very much appreciate your comments regarding your stay at the Novotel Suites Genève Aéroport. It is always a pleasure to receive positive feedback. I will share your comments with our team and especially Soad who thanks you for your kind comment. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jonathan - Assistant Manager

My children love Novotel hotels in general

Customer review rating 5.0/5

Mari Families - Confirmed reviews ALL

We prefer Novotel over other hotels. My children love the hotels. We always feel great staying there. I can only recommend them.

Dear Madam P., We very much appreciate your comments regarding your stay at the Novotel Suites Genève Aéroport. It is always a pleasure to receive positive feedback. I will share your comments with our team. Once again, are sorry to keep you waiting for check-in process. We will do our best to improve this.. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jonathan - Assistant Manager

Excellent location for airport, comfortable rooms

Customer review rating 4.5/5

Pooja N. Families - Confirmed reviews ALL

Rooms were very clean with comfortable beds, all essential amenities

Dear Poo Ja N., We very much appreciate your comments regarding your stay at the Novotel Suites Genève Aéroport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Soad - Reception

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Other web-users rate our hotel

  • 256 reviews 9.3/10 Location
  • 328 reviews 8.2/10 Room
  • 330 reviews 9.2/10 Service
  • 6 reviews 2.2/10 WiFi
  • 130 reviews 7.1/10 Breakfast
  • 108 reviews 8.7/10 Cleanliness
  • 59 reviews 5.5/10 Food

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