Novotel Suites Geneve Aeroport Hotel 4 stars

Customer review rating 4.5/5 2,373 reviews
Novotel Suites Geneve Aeroport
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Hotel extras

  • Spacious and comfortable Superior Suites and Executive Suites

  • Option of transforming the suites into meeting rooms

  • Wellness area with 24-hour fitness room

  • Prepared dishes to eat in or take to your room

  • Close to the Balexert shopping mall and the center of Geneva

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • ParkingPaying
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Electric car recharging units
  • Laundry
  • Boutique Gourmande
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
  • Snack & beverage machine
Leisure and activities
  • Fitness centre
Business services
  • Web corner
  • Business center with support staff

Hotel location

Novotel Suites Geneve Aeroport

Avenue Louis Casaï 30
COINTRIN
1216
geneva
switzerland

Tel: +41227104646

Fax: (+41)22/7104600

Contact email

Check-in from 14h00

Check out up to 12h00

  • Transports publiques Genevois :  10 PAILLY balexert

  • By plane

    AEROPORT DE GENEVE At 3km / 1.86 miles

  • By train

    GENEVE CORNAVIN At 4km / 2.49 miles

GPS :46.221112, 6.112778

Our accommodations

Accessible room

Superior suite

  • Max. number of persons: 3
  • Area: From 33
  • Views: Garden side, City side *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products(...)
Accessible room

Family Suite

  • Max. number of persons: 4
  • Area: From 33
  • Views: Garden side, City side *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products(...)
Accessible room

Executive Suite

  • Max. number of persons: 3
  • Area: From 33
  • Views: City side, Garden side *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Our restaurants and bars

SWISS BISTRO

Type of cuisine: Bistro

Restaurant serving Swiss and international specialties, seating 100 diners, a 10-seat bar and a terrace seating 50. Traditional Swiss decor.

Lunch

11:30 - 14:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:30 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LOBBY BAR

Photo non contractuelle / Strictly non binding

Settle down comfortably in your armchair and let your mind wander across the five continents. A wide selection of more than 65 drinks will give you the opportunity to complete your travel journal at your leisure.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
Novotel Suites Geneve Aeroport

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

2,373 reviews

tripadvisor

TripAdvisor Rating 4.0/5

831 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Very well located. Very helpful front desk staff. Excellent bed and shower. Adequate breakfast.

Customer review rating 4.5/5

Anonymous Couples - 17/03/2020 Confirmed reviews ALL

See "Review Title". Only negatives - lack of plugs in room resulting in our acquiring a new Swiss multi plug from shopping precinct across road. Because rest so good in contrast the breakfast was adequate.

Dear guest Bonjour! We very much appreciate your comments regarding your stay at the Novotel Suites Genève Aéroport. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Nicolas Philippe Assistant Manager

enjoyable stay at the Novotel

Customer review rating 4.5/5

Chris W. Families - 13/03/2020 Confirmed reviews ALL

Extremely helpful and friendly staff, particularly reception and bar. Rooms were very clean and facilities excellent. Good location for airport, shopping and centre of Geneva.

Dear CHRIS W, We very much appreciate your comments regarding your stay at the Novotel Suites Genève Aéroport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nicolas Philippe Assistant Manager

Nice stay

Customer review rating 4.5/5

Bjarne Families - 25/02/2020 Confirmed reviews ALL

Good and friendly service and nice and clean room

Dear BJARNE, We very much appreciate your comments regarding your stay at the Novotel Suites Genève Aéroport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nicolas Philippe Assistant Manager

Great family hotel, amazing staff

Customer review rating 4.5/5

David Families - 23/02/2020 Confirmed reviews ALL

Lots of very well thought out details on the room - loved it. Staff were great and did everything they could to let us check on early with our 2 month old which was outstanding

Dear DAVID ALASTAIR G., We very much appreciate your comments regarding your stay at the Novotel Suites Genève Aéroport. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marlène Reception team

Relaxed Stay

Customer review rating 4.5/5

Anonymous Business - 23/02/2020 Confirmed reviews ALL

Room was good. Stay was relaxed. You should perhaps include room service as an additional service availability.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Marlène Shift leader

Amazing room

Customer review rating 4.5/5

Joseph D. Families - 18/02/2020 Confirmed reviews ALL

The whole team is helpful. The only thing is that they took 630 CHF as pre-authorization and they didn't gave it back to me till now.!!!

Dear JOSEPH D., We very much appreciate your comments regarding your stay at the Novotel Suites Genève Aéroport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We will verify again the credit card authorization and will let you know about that. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nicolas Philippe Assistant Manager

So near the airport

Customer review rating 4.5/5

Elizabeth F. Friends - 15/02/2020 Confirmed reviews ALL

We had a lovely time so convenient to the airport . Staff were amazing and helpful

Dear Mrs. F., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Nicolas Philippe Assistant Manager

Excellent Sevice

Customer review rating 4.5/5

Sally Families - 11/02/2020 Confirmed reviews ALL

Due to Storm Ciara, and our flight being delayed for 20 hours, we had an unexpected stay at this hotel. The staff could not have been more helpful and they ensured that after a long and tiring day they processed our check in as swiftly as possible. The rooms are spacious and very comfortable.

Dear Sally, We very much appreciate your comments regarding your stay at the Novotel Suites Genève Aéroport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nicolas Philippe Assistant Manager

Great room and really friendly staff

Customer review rating 4.5/5

Ellie Families - 10/02/2020 Confirmed reviews ALL

We stayed for one night while travelling to the alps. Really enjoyed our stay and breakfast was great. Best to use the no. 10 bus to get to and from the airport as a taxi is expensive

Dear Ellie, We very much appreciate your comments regarding your stay at the Novotel Suites Genève Aéroport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nicolas Philippe Assistant Manager

nice stay

Customer review rating 4.5/5

Sarah B. Business - 08/02/2020 Confirmed reviews ALL

very pleasant.

Dear SARAH B., We very much appreciate your comments regarding your stay at the Novotel Suites Genève Aéroport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We cannot send to you the invoice because we received your reservation by HCORPO with their credit card details - you must contact them directly please. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nicolas Philippe Assistant Manager

Not very private

Customer review rating 4.5/5

Diego Business - 07/02/2020 Confirmed reviews ALL

I was awarded with a room in the low level Room 002, the windows are at a ground level enough to wake up in the morning with the workers taking the trash out. I understand is handicap enabled. However in this scenario, taking a shower and using the toiled without getting the feet wet is very challenging. Adding to the fact that I had an empty minibar... just a bottle of water. Broken tea pot, non working TV, I will not recommend this particular Novotel to anyone one based on my experience there

Dear Sir, Thank you for taking the time to tell us about your experience at the Novotel Suites Genève Aéroport. I am sorry that your experience did not meet your expectations. Please note that this problem was a true exception to our normal practices. Rest assured that we are taking the appropriate measures to address the problem. All our efforts are concentrated in preventing future occurrences. I would like to reiterate our commitment to high quality standards, and I personally would like to make sure you will experience it during your next stay with us. We are looking forward to welcoming you again at Novotel Suites. Please do not hesitate to contact me during your next visit. Sincerely, Nicolas Philippe Assistant Manager

Well located and convenient

Customer review rating 4.5/5

Jordi Business - 07/02/2020 Confirmed reviews ALL

All good, just small things improvable

Dear JORDI B., We very much appreciate your comments regarding your stay at the Novotel Suites Genève Aéroport. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marlène SHIFT LEADER

Good location

Customer review rating 4.5/5

Bong Business - 07/02/2020 Confirmed reviews ALL

The hotel was right in front of the bus stop and Balexert mall so it was very easy to just drop by the supermarket, some restaurants. Quite near the airport too.

Dear Bong, We very much appreciate your comments regarding your stay at the Novotel Suites Genève Aéroport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Upgrade is free for our member with Gold, Platinum, Diamond or Limitless Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nicolas Philippe Assistant Manager

Comfortable and Quiet room near Geneva Airport

Customer review rating 4.5/5

George B. Families - 27/01/2020 Confirmed reviews ALL

Very comfortable room for a family of four. Although our stay was short we never felt on top of each other. The breakfast was also very good.

Dear GEORGE B., We very much appreciate your comments regarding your stay at the Novotel Suites Genève Aéroport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nicolas Philippe Assistant Manager

Great location... close to airport

Customer review rating 4.5/5

Carol Families - 26/01/2020 Confirmed reviews ALL

We only stayed for the 1 night. We found the room quiet, clean & comfortable.

Dear Carol, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Nicolas Philippe Assistant Manager

Very good

Customer review rating 4.5/5

Hamad A. Families - 26/01/2020 Confirmed reviews ALL

Hotel is perfect for family

Dear HAMAD A., We very much appreciate your comments regarding your stay at the Novotel Suites Genève Aéroport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nicolas Philippe Assistant Manager

Functional+luxurious clean

Customer review rating 4.5/5

Oleksandr Families - 26/01/2020 Confirmed reviews ALL

All you need and what you get is clean room with great quality mattress and pillows, white soft linen and white soft towels, non-stop hot water, non-stop drinking tap-water, electronic kettle, tea, coffee! Very good breakfast buffet! Amazing quality for the price!

Dear OLEKSANDR, We very much appreciate your comments regarding your stay at the Novotel Suites Genève Aéroport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nicolas Philippe Assistant Manager

Well located and comfortable bed

Customer review rating 4.5/5

Dominique Solo - 24/01/2020 Confirmed reviews ALL

Very comfy bed and in a very good location for departures from Geneva Airport. The amenities in the room were a bit sparse, since there is a fridge and a microwave in the room I did miss cutlery and maybe even a plate and a glass or two. I bought a microwaveable meal from the kiosk and asked if cutlery was provided for in the room and was told yes. Maybe I was misunderstood. Did appreciate the lovely room with sofa, curtains and a very comfy bed. The in-room safe was a plus too. The TV was a good size, but sadly it didn’t work (no signal), I could’ve called reception, but I didn’t want to make a fuss so late in the evening (was only staying for one night anyway). Amazing breakfast and really friendly staff. Would definitely come back for the night before departure.

Dear Dominique, We very much appreciate your comments regarding your stay at the Novotel Suites Genève Aéroport. It is always a pleasure to receive positive feedback. Don't hesitate to contact the reception if you have any problem with the TV, we will do the necessary Concerning the cutlery, we give it our-self, you will not have the possibility to find it in the room. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nicolas Philippe Assistant Manager

No shuttle and restaurant closed on weekenda

Customer review rating 4.5/5

Susan S. Families - 21/01/2020 Confirmed reviews ALL

The hotel was clean. Service on reception was very ordinary it was like the staff had other places to be and everything was an effort. The restaurant is closed for dinner on weekends and it is one of the few hotels that don't offer a shuttle. Costs about chf25 one way to airport in taxi.

Amazing hotel

Customer review rating 4.5/5

Nasser A. Families - 21/01/2020 Confirmed reviews ALL

Amazing place I love reception staff, special Ms. Soad. She help me and she was friendly. The Hotel very clean and quiet and good design. I like it so much.

Dear NASSER A., We very much appreciate your comments regarding your stay at the Novotel Suites Genève Aéroport. It is always a pleasure to receive positive feedback. I will share your comments with our team (especially to Soad) I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nicolas Philippe Assistant Manager
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