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Novotel Suites Geneve Aeroport Hotel 4 stars

TripAdvisor rating 4.0/5 822 reviews
Novotel Suites Geneve Aeroport
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Hotel extras

  • Spacious and comfortable Superior Suites and Executive Suites

  • Option of transforming the suites into meeting rooms

  • Wellness area with 24-hour fitness room

  • Prepared dishes to eat in or take to your room

  • Close to the Balexert shopping mall and the center of Geneva

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • ParkingPaying
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Electric car recharging units
  • Laundry
  • Boutique Gourmande
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
  • Snack & beverage machine
Leisure and activities
  • Fitness centre
Business services
  • Web corner
  • Business center with support staff

Hotel location

Novotel Suites Geneve Aeroport

Avenue Louis Casaï 30
COINTRIN
1216
geneva
switzerland

Tel: +41227104646

Fax: (+41)22/7104600

Contact email

Check-in from 14h00

Check out up to 12h00

  • Transports publiques Genevois :   10 PAILLY balexert

  • By plane

    AEROPORT DE GENEVE At 3km / 1.86 miles

  • By train

    GENEVE CORNAVIN At 4km / 2.49 miles

GPS :46.221112, 6.112778

Our accommodations

Superior suite

  • Max. number of persons: 3
  • Area: From 33m²
  • Views: Garden side, City side *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products(...)

Family Suite

  • Max. number of persons: 4
  • Area: From 33m²
  • Views: Garden side, City side *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products(...)

Executive Suite

  • Max. number of persons: 3
  • Area: From 33m²
  • Views: City side, Garden side *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Our restaurants and bars

SWISS BISTRO

Type of cuisine: Bistro

Restaurant serving Swiss and international specialties, seating 100 diners, a 10-seat bar and a terrace seating 50. Traditional Swiss decor.

Lunch

11:30 - 14:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:30 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LOBBY BAR

Photo non contractuelle / Strictly non binding

Settle down comfortably in your armchair and let your mind wander across the five continents. A wide selection of more than 65 drinks will give you the opportunity to complete your travel journal at your leisure.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
Novotel Suites Geneve Aeroport

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

2,261 reviews

tripadvisor

TripAdvisor Rating 4.0/5

822 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Satisfied overall mainly by the helpful staff and the clean room.

Customer review rating 4.5/5

Anis Families - 03/12/2019 Confirmed reviews ALL

Very helpful and nice staff. Clean rooms however the single beds mattresses were quite basic. The major disappointment is breakfast, perfect day one then quite basic day two and three because of a supply issue. The staff did their best but what was a major highlight on day one became a lowlight on day 2 and three as the children were expecting to eat scrambled eggs and drink a fresh orange juice before heading to the Escalade race.

Customer review rating 4.5/5

Anonymous Families - 26/11/2019 Confirmed reviews ALL

Everything was good except cancelling my Booking.com reservation at the reception desk. The room was clean and large. The Swiss Restraurant served deliscious dishes.

Dear guest, We very much appreciate your comments regarding your stay at the Novotel Suites Genève Aéroport. It is always a pleasure to receive feedback. I Concerning the cancellation of your reservation made on the website booking.com, the reason was about the credit card details provided. We verify every reservation before the arrival of the guest and inform them via the same website if there is a problem. in case you didn't update the credit card number, we have the possibility to cancel the reservation. We are happy to read that you had a great stay with us and we thank you again for sharing your experience We hope your next visit will be as pleasant as the previous one. Sincerely, Nicolas Philippe Assistant Manager

Great 2 nights stay

Customer review rating 4.5/5

Deniz Families - 26/11/2019 Confirmed reviews ALL

As a family of four with two kids we had a family room and had great 2 nights stay here. The staff at the front door are extremely friendly and helpful. As we arrived in the room warm and personalized welcome message as well as small lovely gifts for the kids made us very happy and we felt special. The hotel is very conveniently located close to the airport and easily accessible by the bus number 10. There is a huge shopping mall, Balexert, right opposite. The hotel provided free transport cards for the duration of our stay which was great. The room was well decorated, very clean and spacious. We had enough space for 4 suitcases. There was a Bluetooth speaker which we connected easily to listen to the music in the room. There was a fridge, tea and coffee making facilities and even a microwave in the room. The beds were comfy even though one was a sofa bed. The only drawback was that the windows were locked. We were told that this is due to legal safety obligations for the rooms overlooking to the street. Overall we had a great stay and would definitely recommend.

Dear DENIZ, We very much appreciate your comments regarding your stay at the Novotel Suites Genève Aéroport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nicolas Philippe Assistant Manager

Great 2 nights stay

TripAdvisor rating 4.0/5

sdeniz80 Family - 26/11/2019 TripAdvisor review

As a family of four with two kids we had a family room and had great 2 nights stay here. The staff at the front door are extremely friendly and helpful. As we arrived in the room warm and personalized welcome message as well as small lovely gifts for the kids made us very happy and we felt special. The hotel is very conveniently located close to the airport and easily accessible by the bus number 10. There is a huge shopping mall, Balexert, right opposite. The hotel provided free transport cards for the duration of our stay which was great. The room was well decorated, very clean and spacious. We had enough space for 4 suitcases. There was a Bluetooth speaker which we connected easily to listen to the music in the room. There was a fridge, tea and coffee making facilities and even a microwave in the room. The beds were comfy even though one was a sofa bed. The only drawback was that the windows were locked. We were told that this is due to legal safety obligations for the rooms overlooking to the street. Overall we had a great stay and would definitely recommend.

Dear sdeniz80, We very much appreciate your comments regarding your stay at the Novotel Suites Genève Aéroport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nicolas Philippe Assistant Manager
Customer review rating 4.5/5

Lenastaafgard Business - 23/11/2019 Confirmed reviews ALL

Clean room and pleasant staff PLEASE do something about the coffee in the breakfast. Powdered milk is awful!

Dear LenaStaafgard,, Thank you for the great review of our hotel! We are glad that you enjoyed your stay. For the coffee machine, we understand your comment and inform you that you can ask to the personal a special milk during your breakfast, it will be a pleasure to serve it for you Hope to see you again very soon. Sincerely, Nicolas Philippe Assistant Manager

Efficient and comfortable

Customer review rating 4.5/5

Serge G. R. Solo - 20/11/2019 Confirmed reviews ALL

Spacious enough suites, great comfortable bed, great working area, loved the coffee machine, love the separate toilets. Bathroom was efficient, a bit cheap prefab feeling but workable. Great lighting.

Dear Mr. R., We very much appreciate your comments regarding your stay at the Novotel Suites Genève Aéroport. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nicolas Philippe Assistant Manager
Customer review rating 4.5/5

Anonymous Business - 16/11/2019 Confirmed reviews ALL

Very goood

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Nicolas Philippe Assistant Manager

Good

Customer review rating 4.5/5

Patience M. Business - 16/11/2019 Confirmed reviews ALL

It was a pleasant and fulfilling with friendly and helpful staff. The room was kept clean and stock regularly replaced.

Dear Mrs M., We very much appreciate your comments regarding your stay at the Novotel Suites Genève Aéroport. It is always a pleasure to receive positive feedback. I will share your comments with our team. What happened during the moment of departure? Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nicolas Philippe Assistant Manager

Nice staff and a treadmill

Customer review rating 4.5/5

Alex Business - 13/11/2019 Confirmed reviews ALL

I stay at this hotel regularly. It’s a decent hotel, it’s clean and rooms are fairly spacious for a typical hotel in this price range in Europe. They even have a treadmill in their fitness room (they have a couple of machines and some free weights but no space so those got to be there for decoration mostly). Their staff is great, they are nice, friendly and very willing to help. The main reason I stay there is their staff and the treadmill.

Thank you very much for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nicolas Philippe Assistant Manager

Nice and clean. Perfect for family

TripAdvisor rating 4.0/5

Tomsawyer71 Family - 13/11/2019 TripAdvisor review

Very clean and in a very good condition. The hotel is very conveniently located 5 min from the airport and is great if you need to catch an early flight. The only downsize is that you have to pay for the parking, which is very expensive but you dont really have any other options , as you are just off a main road with no parking. The breakfast, although free for children is very basic . It is fine if you just want some cereals and croissant. The English breakfst is not great.

Dear Tomsawyer71, We very much appreciate your comments regarding your stay at the Novotel Suites Genève Aéroport. It is always a pleasure to receive positive feedback. About the parking, if you use our parking area, the cost is 20.00 CHF/night/car. You have the possibility to park your car just near our hotel, on the blue zone, this is another possibility. Concerning the breakfast, we take good note about your impression and assure you that we will improve our offer. Actually, we propose some eggs, meats, cheese, pancake, salads, pastries, breads, cereals, vegetables, etc... Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nicolas Philippe Assistant Manager

Full attention to client needs and comfort

Customer review rating 4.5/5

Australian S. T. Solo - 04/11/2019 Confirmed reviews ALL

I arrived with facial injury sustained in accident at Geneva Airport. Received willing, sensible assistance in many ways that day and the next, including departure for continuing journey, from Adrien and Elise at Reception. Many, many thanks to them both for helping a solo t. from another country.

Dear Australian Solo Travellers, We very much appreciate your comments regarding your stay at the Novotel Suites Genève Aéroport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nicolas Philippe Assistant Manager

Still my 1st in Geneva

Customer review rating 4.5/5

Ep Couples - 30/10/2019 Confirmed reviews ALL

Same friendly welcome, efficient service & confortable stay.

Thank you very much EP Hope your next visit will be as pleasant as the previous one. Sincerely, Nicolas Philippe Assistant Manager

Frustration

Customer review rating 4.5/5

Carlos W. Families - 29/10/2019 Confirmed reviews ALL

On the phone I was promised free parking and when I get to the hotel was paid, also the receptionist who answered us at the arrival was a bit aggressive on his jokes, sort of making fun of me and my family.

Dear CARLOS W., Thank you for taking the time to tell us about your experience at the Novotel Suites Genève Aéroport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel Suites, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Nicolas Philippe Assistant Manager

Good Hotel

Customer review rating 4.5/5

Ammar Business - 28/10/2019 Confirmed reviews ALL

The room size was extremely comfortable large beds, and close to airport, the hotel charging chf 20 for car parking per day for even in house guests. self service for carrying the luggage into the room in general the stay was good and comfortable.

Dear Ammar, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Nicolas Philippe Assistant Manager

Always a pleasure

Customer review rating 4.5/5

Sari L. Business - 28/10/2019 Confirmed reviews ALL

Friendly welcoming as always. Enjoyed from the first day.

Dear SARI L., We very much appreciate your comments regarding your stay at the Novotel Suites Genève Aéroport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nicolas Philippe Assistant Manager

Satisfying experience as all my needs were met

Customer review rating 4.5/5

Anonymous Business - 25/10/2019 Confirmed reviews ALL

It was great. 1. Good and clean room 2. Polite staff 3. Great customer service 4. Decent complimentary breakfast

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Nicolas Philippe Assistant Manager

Mr.

Customer review rating 4.5/5

Lado Business - 25/10/2019 Confirmed reviews ALL

Excellent!

Dear Lado, We very much appreciate your comments regarding your stay at the Novotel Suites Genève Aéroport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nicolas Philippe Assistant Manager

Good

Customer review rating 4.5/5

Fazal Families - 23/10/2019 Confirmed reviews ALL

The staff were very helpful and kind. The receptionist who checked us out was most polite, extremely helpful and kind and he provided a lot of helpful information and made sure we had the Geneva guest cards and attractions map. The room was clean and had all amenities. Ideally located with excellent transport links to the city and airport and a shopping centre within 2 minutes distance. The only thing which was slightly problematic was that we could not open the windows and the bathroom door had cut out holes design instead of door handles which is not appropriate for a family room if staying with children.

Dear Fazal, We very much appreciate your comments regarding your stay at the Novotel Suites Genève Aéroport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Concerning the door in the bathroom, we think of an alternative for next year, hope you can enjoy it Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nicolas Philippe Assistant Manager

Nice stay in Geneva

Customer review rating 4.5/5

B. A. Families - 19/10/2019 Confirmed reviews ALL

Nice and clean room. Perfect for a small family. Very friendly and helpfull personel

Dear B. A., We very much appreciate your comments regarding your stay at the Novotel Suites Genève Aéroport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nicolas Philippe Assistant Manager

Mr Conductor Paul M.

Customer review rating 4.5/5

Conductor P. M. Business - 17/10/2019 Confirmed reviews ALL

had a pleasant stay at Novotel Suites. what pleased me was the discount offered, the use of bonus points and the ability to choose the floor I wanted to stay in the hotel

Dear Mr. CONDUCTOR M., We very much appreciate your comments regarding your stay at the Novotel Suites Genève Aéroport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nicolas Philippe Assistant Manager
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