Novotel Suites Geneve Aeroport

Novotel Suites Geneve Aeroport 4 stars

Customer review rating (ALL Rating) 4.7/5 463 reviews

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Description

Hotel extras

  • Spacious and comfortable Superior Suites and Executive Suites

  • Option of transforming the suites into meeting rooms

  • Wellness area with 24-hour fitness room

  • Prepared dishes to eat in or take to your room

  • Close to the Balexert shopping mall and the center of Geneva

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

Novotel Suites Geneve Aeroport

Avenue Louis Casaï 30, COINTRIN
1216 GENEVA
Switzerland

  • Transports publiques Genevois:  10 PAILLY balexert

  • By plane

    AEROPORT DE GENEVE At 3km / 1 miles

  • By train

    GENEVE CORNAVIN At 4km / 2 miles

GPS:46.221112, 6.112778

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar

SWISS BISTRO

Restaurant serving Swiss and international specialties, seating 100 diners, a 10-seat bar and a terrace seating 50. Traditional Swiss decor.

Our accommodation(s)

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.7/5  463 reviews

TripAdvisor Rating  4.0/5  851 reviews

Certificate of excellence 2022

Customer review rating 3.5/5

Kawa Business - Confirmed reviews ALL

It was (as always great) … however, I noticed some issues this time. There was no shampoo and conditioner in the bathroom - only body milk. Also; little things for coffee and tea were missing - but ivy’s good experience… just not as I am used it to be.

Dear Karin A., Thank you for taking the time to tell us about your experience at the Novotel Suites Genève Aéroport. I am sorry that your experience did not meet your expectations like the previous one ; please allow me to express my sincerest apologies. At Novotel Suites, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem with the housekeeping. Regarding the lack of staff, we will be more attentive in the future. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Soad - Reception

Well located

Customer review rating 4.0/5

H. A. Families - Confirmed reviews ALL

Good location , very friendly Stuff, and clean

Dear A. H., We very much appreciate your comments regarding your stay at the Novotel Suites Genève Aéroport. It is always a pleasure to receive positive feedback. I am very happy to have welcomed you, your wife and your two daughters, and I am delighted that you were able to spend a good holiday here for 5 days. Your satisfaction is our greatest reward. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Soad - Reception

Good service and location

Customer review rating 4.5/5

A. Business - Confirmed reviews ALL

Reception is always very helpful !! Breakfast is excellent, employees are attentive and very nice. Room cleaning could be better. During 12 days, vacuum-cleaning would be necessary at least once a week. The shower was not working (switch between shower and bath). The hotel should have checked it. The window shades were all loose. Almost came out of the window.

Dear Keri A., We very much appreciate your comments regarding your stay at the Novotel Suites Genève Aéroport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. However, we will also pass the information on to housekeeping. We apologize for the inconvenience caused, the suite number 102 will be checked. Thank you again for sharing your experience, and we hope your next visit will be better than the previous one. Sincerely, Soad - Reception

Helpful staff.

Customer review rating 4.5/5

Anonymous Families - Confirmed reviews ALL

The Hotel is very well connected with Geneva Airport and City Centre. Also, the staff is very friendly and go out of there way to please the customers.

Dear Aviral G., We very much appreciate your comments regarding your stay at the Novotel Suites Genève Aéroport. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you for the mention concerns me, I am happy to have participated in the satisfaction of your stay. It was a pleasure to have you with us for 3 days. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Soad - Reception

Great staff , well located.

Customer review rating 5.0/5

Raki J. Families - Confirmed reviews ALL

We are traveling around Europe and Switzerland stay was great. Jonathan DEL TORCHIO Assistant Manager was a gentlemen and helped us with arranging a rent a car at the last moment to visit the Cahtu de Chillon and Chaplins world. Everything we wanted was taken care of.

Dear Rakitha J., We very much appreciate your comments regarding your stay at the Novotel Suites Genève Aéroport. It is always a pleasure to receive positive feedback. It was a pleasure for me to help you and glad to know that you enjoyed your stay. Your satisfaction is my greatest reward. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jonathan - Assistant Manager

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