ibis Geneve Centre Gare Hotel 3 stars

Customer review rating 4.2/5 2,438 reviews

ibis Geneve Centre Gare
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This hotel is Planet 21 Silver

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Public outdoor parking (Nearby)Paying
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Languages spoken at the hotel
  • Early check-in/Late check-outPaying
  • Laundry
Catering
  • Breakfast
  • 1 bar(s)
Business services
  • Copy/print service available

Hotel location

ibis Geneve Centre Gare

10, rue Voltaire
1201
geneva
switzerland

Tel: +41223382020

Fax: (+41)22/3382030

Check-in from 12h00

Check out up to 12h00

  • TRAM :  13 ou 16 ISAAC MERCIER

  • By plane

    GENEVA COINTRIN At 5km / 3.13 miles

  • By plane

    ZURICH KLOTEN At 282km / 175.24 miles

  • By car

    GENEVE CENTRE At 1.8km / 1.12 miles

  • By car

    GENEVE LAC At 1.8km / 1.12 miles

  • By train

    GARE DE CORNAVIN CFF At 0.4km / 0.25 miles

  • By train

    GENEVE AEROPORT At 5km / 3.11 miles

GPS :46.207651, 6.138269

Our accommodations

Inviting, modern and cozy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

Room with 1 double bed measuring 63 x 79 inches (160 x 200 cm)

  • Max. number of persons: 2
  • Area: From 12 / 129 sq ft
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Direct dial telephone

Rooms with 1 double bed (63 x 79 "/160 x 200 cm) + 1 single bed (31 x 79 "/80 x 200 cm)

  • Max. number of persons: 3
  • Area: From 16 / 172 sq ft
  • Most of the accommodation: CORNER_ROOM *

* Subject to availability

  • Wireless internet in your room
  • Satellite/cable colour TV
  • Direct dial telephone

Room with 2 single 35 x 79" (80 x 200 cm) beds

  • Max. number of persons: 2
  • Area: From 12 / 129 sq ft
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Direct dial telephone
Rooms

Our restaurants and bars

BAR

Non contractual photo

Enjoy a wide selection of international drinks and beers, along with our 24/7 snack food available at the bar or to take in rooms.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
ibis Geneve Centre Gare

100% genuine reviews from our guests

Find out more

ALL Rating 4.2/5

2,438 reviews

tripadvisor

TripAdvisor Rating 4.0/5

625 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Well located

Customer review rating 4.2/5

Haidar A. Couples - 21/03/2020 Confirmed reviews ALL

I like the place but the street is slope so u will pay effort to go up

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Serena LO VERSO Assistant Manager

Not good for sleeping

Customer review rating 4.2/5

Gustavo S. Couples - 16/03/2020 Confirmed reviews ALL

The reception desk was very nice at the check in and giving information. The room was dirty, no option to refresh the air because of its heater (opening the window it was so noise). The window did not cover very well so lighting was no good for the sleep. The bathroom was ok as well the bed.

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Serena LO VERSO Assistant Manager

decent room, slow check in

Customer review rating 4.2/5

Anonymous Business - 25/02/2020 Confirmed reviews ALL

it was fine, no major complaints, rom was clean and good

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Serena LO VERSO Assistant Manager

Clean good value well located hotel.

Customer review rating 4.2/5

Gareth S. Solo - 25/02/2020 Confirmed reviews ALL

Overall satisfied with the experience slightly disappointing that in an international city the many channels available on the TV did not include any British or American news channels.

Dear GARETH S., We very much appreciate your comments regarding your stay at the ibis Genève Centre Gare. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Serena LO VERSO Assistant Manager

A-MAZING STAFF

Customer review rating 4.2/5

Toni T. Friends - 18/02/2020 Confirmed reviews ALL

We were there as I had a skiing accident and was on crutches and braced we were waiting for flights back to the UK. The staff were absolutely fantastic. They went out of their way and couldn’t do enough to help - reorganised an additional night, getting in/out of the hotel, directions to a great restaurant, polite, friendly and they all spoke English and got our humour! The hotel was spotlessly clean too, great room with everything to hand. Breakfast was plentiful and had a good continental selection - freshly baked Madelines were absolutely delish!

Dear Elizabeth jahe BROWN Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Serena LO VERSO Assistant Manager

Very good experience overall

Customer review rating 4.2/5

Sergey Business - 10/02/2020 Confirmed reviews ALL

Staff was very friendly, room clean, good breakfast. The only inconvenient thing was the absence of a shower curtain or a separator in the bathroom.

Dear Sergey anatolievich B., We very much appreciate your comments regarding your stay at the ibis Genève Centre Gare. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Serena LO VERSO Assistant Manager

Pleasant

Customer review rating 4.2/5

T. T. Business - 10/02/2020 Confirmed reviews ALL

Everything was clean and the staff were very helpful. It was a nice and a pleasant stay at IBIS Geneve Centre Gare.

Dear T. T., We very much appreciate your comments regarding your stay at the ibis Genève Centre Gare. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Serena LO VERSO Assistant Manager
Customer review rating 4.2/5

Anonymous Business - 07/02/2020 Confirmed reviews ALL

Very good

Dear Saara heather B., We very much appreciate your comments regarding your stay at the ibis Genève Centre Gare. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Serena LO VERSO Assistant Manager

Satisfactory

Customer review rating 4.2/5

Cihat G. Families - 03/02/2020 Confirmed reviews ALL

Stayed one night with a family. Convinient place to wonder around the city. Rooms are small and no coffe&tea facility, would have been nice! there is just one plug to charge electrical devices in the room (209). apart from that nice hotel, delicious breakfast and friendly staff made our stay enjoyable.

Dear BANU G., We very much appreciate your comments regarding your stay at the ibis Genève Centre Gare. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Serena LO VERSO Assistant Manager

smooth

Customer review rating 4.2/5

Michel N. Business - 03/02/2020 Confirmed reviews ALL

Nice and friendly people, quiet hotel. Room clean and comfortable bed.

Dear MICHEL N., We very much appreciate your comments regarding your stay at the ibis Genève Centre Gare. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Serena LO VERSO Assistant Manager

Okay, nothing special.

Customer review rating 4.2/5

Anonymous Business - 02/02/2020 Confirmed reviews ALL

Supplied breakfast was not hot nor very much choice. It was not worth the money spent. Bathroom was very small and hard to manage getting ready in morning. Sink had hard time draining too. Bedding comforable.

Dear Michael edvard P., We very much appreciate your comments regarding your stay at the ibis Genève Centre Gare. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Serena LO VERSO Assistant Manager

Good Value

Customer review rating 4.2/5

Anonymous Business - 01/02/2020 Confirmed reviews ALL

Price is good. Room is clean and quiet.

Dear Suxiao Q., We very much appreciate your comments regarding your stay at the ibis Genève Centre Gare. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Serena LO VERSO Assistant Manager

Good, affordable hotel in great location

Customer review rating 4.2/5

Melody Business - 28/01/2020 Confirmed reviews ALL

Friendly and helpful staff, clean and comfortable room, good breakfast.

Dear Melody B., We very much appreciate your comments regarding your stay at the ibis Genève Centre Gare. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Serena LO VERSO Assistant Manager

Friendly welcome and good value accommodation and breakfast in a convenient location near the train station in Geneva.

Customer review rating 4.2/5

Máire Business - 24/01/2020 Confirmed reviews ALL

The Ibis Hotel Geneve Centre Gare provided me with a friendly welcome and good value accommodation and breakfast in a convenient location near the train station in Geneva.

Dear MAIRE N., We very much appreciate your comments regarding your stay at the ibis Genève Centre Gare. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Serena LO VERSO Assistant Manager

Extremely Satisfied

Customer review rating 4.2/5

Beyza Families - 17/01/2020 Confirmed reviews ALL

Though the name of the hotel suggested (Centre Gare) it was right at the station area, it turns out it was actually a couple of blocks further away. However that was a pleasant surprise. Just meant we had to walk 5 more minutes breathing in the crisp air. There is a Coop literally 80meters away. Rooms are pretty small as expected but functionally designed and clean. And the staff is very friendly and helpful. Value for money is 10/10. I will definitely stay here again.

Dear Madam, We very much appreciate your comments regarding your stay at the ibis Genève Centre Gare. It is always a pleasure to receive a such positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Geoffroy kempf - Room Division Manager

Convenient location and accommodation

Customer review rating 4.2/5

Mary F. G. Solo - 16/01/2020 Confirmed reviews ALL

An overnight stop after flight from UK, close to Geneva Main Station for a timed train next morning to Sierre. Enjoyed one of the meals on offer, very well looked after by receptionist on duty.

Dear Madam, We very much appreciate your comments regarding your stay at the ibis Genève Centre Gare. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon in order for us to provide an even better experience. Sincerely, Geoffroy Kempf - Room Division Manager

Great staff and service in hotel, however there were a few small issues

Customer review rating 4.2/5

Aimee Solo - 12/01/2020 Confirmed reviews ALL

Great service, they fixed any issues I had quickly and professionally, however the online system attempted to charge me city tax twice as I paid it upon arrival and received a bill at the end which showed this payment but had an additional 6chf included for the same thing. Staff quickly removed this but had they not checked I wouldve paid the tax twice.

Dear Aimee shakira R., We very much appreciate your comments regarding your stay at the ibis Genève Centre Gare. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Serena LO VERSO Assistant Manager

very good stay for a group of 30 people

Customer review rating 4.2/5

Fanchon Business - 06/01/2020 Confirmed reviews ALL

very good experience, the staff team was extremely helpful and understandable. always ready to help and adapt to our need. clean and comfortable.

Dear . T., We very much appreciate your comments regarding your stay at the ibis Genève Centre Gare. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Serena LO VERSO Assistant Manager

Clean but very small

Customer review rating 4.2/5

Anonymous Couples - 28/12/2019 Confirmed reviews ALL

The Ibis Gare in Geneva is clean, but very small. The shower floor is very slippery when wet, nothing to grab onto. There are not any places to put your toiletries in bathroom when more than one guest. A shelf or two would be helpful in bathroom. Also no hand towels or wash cloths are provided. Only bath towels.

Dear IDA G., Thank you for taking the time to tell us about your experience at the ibis Genève Centre Gare. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Serena LO VERSO Assistant Manager

Below average and disapointing

Customer review rating 4.2/5

Luke B. Friends - 28/12/2019 Confirmed reviews ALL

We arrive at the hotel at around midnight due to our delayed flight. At check in we asked if we were able to get a hotel drink but we’re told they don’t usually work in the hotel so they didn’t know. We arrived in the room and it was overly warm, we were unable to change the temp due to the thermostat being snapped so we opened the window but it let in a lot of street noise. We couldn’t get the plug to work so we went to use the USB ports. One of them had been completely damaged and bent inside the other had to be at a certain angle. This wasn’t great with three phones to charge. Luckily I had a power bank with me which lasted Saturday and some of the Sunday but all of our phones ran out of charge on the Sunday as we all took a little bit of charge from the 1 USB port which did work. We spent the afternoon in a coffee shop charging our phones due to this problem as our flight home had been delayed so it wasn’t idea we weren’t able to charge our phones in the room. The shower was overly powerful and leaked which caused the shower head to spin onto the window.

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Serena LO VERSO Assistant Manager
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