No problem but the shower leaked into the toilet cubicle.

Had a delightful stay - very clean room and couldn't have asked for more friendly and helpful staff

Beautiful room, very modern and clean. Our bed was so comfortable it was a shame that we could only spend one night there. The restaurant downstairs was fantastic. The menu equaled any high end restaurant that we have visited overseas. Overall we would stay there again.

We are regular customer and always happy to stay.

We were trying to get back to Canada after our flight was cancelled. The hotel was in a great location for the airport and very comfortable even though the lounge was closed because of covid 19.

Easy check in. Good room service and customer service. Would have liked to see a bit more care taken with your staff regarding Covid-19 e.g. not entering room or using gloves when handing pens etc.

Place dead due to Covid-19 But we were comfortable and managed without room service or meals

Hi Due to the Pullman closing we were transferred to the Novotel Brisbane Airport which went ahead no problems at all.

My only disappointment was that I had come directly from overseas at midnight. Had to beg for a late checkout because my flight was not until 5pm and I thought it would be safer for me to stay at the hotel rather than at the airport surrounded by many people. They said I could stay until 1pm without the extra charge but that if I wanted to stay longer then I would have to pay. I was not permitted to use the dining facilities but when I rang to place a room service order I was told there was no chef available. They then arranged for me to order from the Ibis menu however I think my order was forgotten and arrived an hour and a half later. They did apologise and did not charge me for my burger which I thought was kind. Overall the staff were very helpful and I understand that they were operating in difficult times.

My first stay at the Pullman is unlikely to be my last. I found the staff very friendly and helpful, the room was very pleasant and the dinner was excellent. Overall a very good hotel. I was intrigued by the lounge at the Pullman but did not book it as i could not look up any details on it; the only 'miss' I found with the stay.

Its always a nice place to stop over whilst travelling overseas . The staff are friendly and always very helpful. I spend a lot of nights in hotels around Australia and Overseas and this hotel is my favorite hotel in Australia for business travel.

Enjoyable stay, excellent service and facilities. Friendly and helpful staff. The restaurant had a very nice breakfast and the pool is great. Very much recommended for an overnight stay or a stopover between flights.

Great position with signed walking path from Domestic terminal, shuttle or taxi to International. Excellent service. Elegant restaurant, or dine next door at ibis for something formal. Staff make sure your stay is smooth and enjoyable

Ideal Pre flight sleepover. Please improve the speed of the check in process. Staff excellent but the process was lengthy when all I wanted to do was get as much sleep as possible before a very early flight.

I have stayed there 30 times now. I have found this hotel extremely useful given it's proximity to the domestic terminal. The staff are great and the rooms are a high standard. The only downside and this is a personal preference is that the pillows are too high. If they provide four pillows / double bed then my thoughts are that you would provide 2 lower pillows o that those who want high pillows can combine them.