Pullman Brisbane Airport 5 stars

Customer review rating (ALL Rating) 4.6/5 945 reviews

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Description

Hotel extras

  • Walking distance to Domestic Terminal

  • Outdoor pool

  • Onsite restaurant and bar, Apron

  • Executive lounge

Our accommodation(s)

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Hotel location

Pullman Brisbane Airport

2B Dryandra Road
4008 BRISBANE AIRPORT
Australia

GPS:-27.386212, 153.116089

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

APRON RESTAURANT

The Apron Restaurant & Bar offers guests a perfectly balanced a la carte menu for breakfast, lunch & dinner with a focus on bespoke produce sourced from the 'apron' directly around the property.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.6/5  945 reviews

Customer review rating 3.5/5

Kathryn E. Friends - Confirmed reviews ALL

The stay was great but price was over the top. Everything else was great though.

Dear Kathryn, Thank you for your feedback. We’re glad to hear you enjoyed a comfortable stay and that most aspects of your visit met your expectations. We appreciate your comments regarding pricing and will take this into consideration as we continue to review our guest offerings. We hope to welcome you back for another enjoyable stay in the future. Warm regards, Pullman Brisbane Airport

Customer review rating 4.0/5

Dean B. Couples - Confirmed reviews ALL

All good except still waiting for $100 pending security fee to be removed from credit card a week later.

Dear Dean, Thank you for your feedback. We’re glad to hear you enjoyed our convenient location and overall stay. Regarding the security deposit, we’d like to clarify that this is a pre-authorisation rather than a charge. Once released on our end, the timing for it to appear back in your account can vary depending on your bank’s processing policies. We appreciate your patience while this is finalised advise that you contact your bank directly should the delay proceed. We look forward to welcoming you back for another enjoyable stay. Warm regards, Pullman Brisbane Airport

Customer review rating 4.5/5

Philip A. W. Solo - Confirmed reviews ALL

Staff very friendly. Food great. Comfortable room. Certainly consider going back. Felt very relaxed and comfortable. P

Dear Philip, Thank you for your wonderful feedback. We’re delighted to hear that our convenient location, friendly staff, great food, and comfortable rooms made your stay so relaxing. We’re thrilled to know you would consider returning and look forward to welcoming you back for another enjoyable visit soon. Warm regards, Pullman Brisbane Airport

Customer review rating 2.5/5

Katrina R. Business - Confirmed reviews ALL

The staff and beds are great but completely turned off by self check in.

Dear Katrina, Thank you for taking the time to share your feedback. We’re glad to hear you enjoyed our staff and the comfort of the beds. We’re sorry that the self check-in process impacted your overall experience. While it’s designed for convenience, we understand that personal interaction is an important part of a five-star stay. Your comments will be shared with our team as we continue to review ways to balance technology with a welcoming guest experience. We hope to have the opportunity to provide a more personalised stay in the future. Warm regards, Pullman Brisbane Airport

Customer review rating 3.5/5

Bridgit P. Friends - Confirmed reviews ALL

The new self check-in process wasn't a pleasant first impression. Rooms should be cheaper if you are going to remove personal service.

Dear Bridgit, Thank you for sharing your feedback. We’re sorry to hear that the new self check-in process didn’t create a positive first impression. We understand how important personal service is to our guests, and your comments about value and experience are noted. We’ll review this feedback as we continue to balance convenience with the level of service our guests expect. We hope to have the opportunity to provide a more seamless and welcoming experience on a future stay. Warm regards, Pullman Brisbane Airport

Other web-users rate our hotel

  • 1,166 reviews 9.2/10 Location
  • 1,579 reviews 8.5/10 Room
  • 1,605 reviews 8.9/10 Service
  • 12 reviews 6.9/10 WiFi
  • 792 reviews 8.6/10 Comfort
  • 699 reviews 7.3/10 Food
  • 516 reviews 8.4/10 Cleanliness
  • 397 reviews 4.3/10 Value

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