Mantra on Queen Brisbane 4 stars

Customer review rating (ALL Rating) 3.6/5 390 reviews

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Mantra on Queen Brisbane - Image 4
570 Queen Street, 4000 BRISBANE, Australia

Description

Hotel extras

  • Our central location right on the Brisbane River grants access into the exciting CBD

  • We offer a range of Hotel Rooms and fully self-contained One and Two Bedroom Apartments

  • Our hotel facilities include WiFi, undercover parking, pool, spa, and gym

  • Host your next function with us, in our extensive conferencing and event facilities

  • Within walking distance of Brisbane's premier shopping and dining districts

Our accommodation(s)

Room

Hotel Room

  • 2 pers. max
  • 21 m² / 226 sq ft
  • Bedding 1 x Joinable bed(s)

Hotel location

Mantra on Queen Brisbane

570 Queen Street
4000 BRISBANE
Australia

GPS:-27.462176, 153.030816

Telephone
Fax +61 7 3236 9637

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Meeting rooms
  • 100% Non Smoking Property

Pool

There is no lifeguard on duty and parents/guardians are responsible for the safety of children and themselves. An adult must accompany any child under the age of 15 years.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.6/5  390 reviews

TripAdvisor Rating  3.6/5  1,450 reviews

Customer review rating 1.5/5

Sarah B. Business - Confirmed reviews ALL

The hotel looked really good from the outside; however, the room itself was very deteriorated. It had an old, musty smell, and everything felt mouldy, outdated, and worn. I wont be staying there on my next business trip

Hi there, Thank you for taking the time to share your feedback. We’re sorry to hear that your room did not meet expectations and that its condition affected your stay. Your comments regarding the smell and upkeep are taken seriously and will be addressed with our team, as this is not the standard we aim to provide. Thanks - Reception.

Customer review rating 4.0/5

Rhonda M. Families - Confirmed reviews ALL

Lovely room. Everything we needed. Thank you.

Hi there, Thank you for your kind review. We’re delighted to hear you enjoyed the room and found everything you needed. It was a pleasure having you stay with us, and we hope to welcome you back again in the future. Thanks - Reception.

Customer review rating 1.5/5

Benjamin E. Business - Confirmed reviews ALL

Myself and my business associate was abused with fowl languages by one of your tenant. reported the matter to fron desk and to date no update received. hope this can be sorted or I will seek alternate legal advise.

Hi Benjamin, Thank you for taking the time to share your feedback. I’m sincerely sorry to hear about the distressing experience you and your colleague encountered during your stay. This is certainly not the standard we strive to provide, and we understand how concerning this must have been for you. Due to our survey privacy policies, we’re unable to discuss the details of your experience directly through this platform. To ensure we can fully understand what occurred and follow up appropriately, could you please email us the full details of the encounter at qu… We truly appreciate your loyalty as a Platinum member, and we want to ensure this matter is handled promptly and with care. We look forward to hearing from you. Warm regards, Mantra on Queen.

Customer review rating 3.5/5

Simon Z. Couples - Confirmed reviews ALL

Room was fine though its starting to show its age. The only real negative (apart from navigating the car park) was the cleanliness of the balcony - it appears it doesn't get cleaned regularly.

Hi Simon, Thank you for taking the time to share your feedback with us. We’re glad to hear you found the room comfortable, though we’re sorry to learn that aspects of your stay didn’t quite meet expectations. We appreciate your comments regarding the room’s ageing features and, in particular, the cleanliness of the balcony. This certainly isn’t the standard we aim to provide, and we’ll be addressing this directly with our housekeeping team to ensure balconies are cleaned more regularly and thoroughly. We’re also continuously working through property upgrades, and feedback like yours helps guide that process. Thank you as well for mentioning the car park—its layout can be a bit tricky, and we’re always looking at ways to improve the guest experience there. Thanks, Luke - Reception.

Customer review rating 5.0/5

Ajesh S. Business - Confirmed reviews ALL

I stayed for one month and the staff named Philip was amazing and proactive in helping me out....He leads by example in the hospitality industry

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Other web-users rate our hotel

  • 197 reviews 6.7/10 Location
  • 338 reviews 5.9/10 Room
  • 225 reviews 7.5/10 Service
  • 9 reviews 1.9/10 WiFi
  • 150 reviews 4.5/10 Cleanliness
  • 126 reviews 5.6/10 Comfort
  • 72 reviews 4.7/10 Amenities
  • 66 reviews 3.3/10 Vibe

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.