Mantra on Queen Brisbane 4 stars

Customer review rating (ALL Rating) 3.7/5 509 reviews

Mantra on Queen Brisbane - Image 1
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Mantra on Queen Brisbane - Image 4
570 Queen Street, 4000 BRISBANE, Australia

Description

Hotel extras

  • Our central location right on the Brisbane River grants access into the exciting CBD

  • We offer a range of Hotel Rooms and fully self-contained One and Two Bedroom Apartments

  • Our hotel facilities include WiFi, undercover parking, pool, spa, and gym

  • Host your next function with us, in our extensive conferencing and event facilities

  • Within walking distance of Brisbane's premier shopping and dining districts

Our accommodation(s)

Room

Hotel Room

  • 2 pers. max
  • 21 m² / 226 sq ft
  • Bedding 1 x Joinable bed(s)

Hotel location

Mantra on Queen Brisbane

570 Queen Street
4000 BRISBANE
Australia

GPS:-27.462176, 153.030816

Telephone
Fax +61 7 3236 9637

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Meeting rooms
  • 100% Non Smoking Property

Pool

There is no lifeguard on duty and parents/guardians are responsible for the safety of children and themselves. An adult must accompany any child under the age of 15 years.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.7/5  509 reviews

TripAdvisor Rating  3.5/5  1,440 reviews

Customer review rating 1.5/5

Anonymous Business - Confirmed reviews ALL

The air conditioning in my room didn’t work and I wasn’t able to report it until the next morning after 9am. The first room was badly maintained, smelt bad on top of the aircon not working Chelsea was very helpful when I finally was able to report it but she initially said she would only be able to offer me a pedestal fan. She did help though once I said I would be checking out and was very accommodating

We are sorry to hear about your experience with us during your stay. Please note we will be passing your feedback onto the rest of the team here at Mantra on Queen and we will work to resolve these issues to allow for a better experience in the future. Once again, we are sorry about your recent experience with us and hope we can make it up to you. Sincerely, Mantra on Queen Reception

Assaulted by a guest.

Customer review rating 0.5/5

Glenn A. Families - Confirmed reviews ALL

We were staying at the hotel for my wife’s 70th birthday. After returning from a show we were physically pushed and verbally assaulted by another guest in the foyer. It stressed our party enormously. We reported the incident and were assured it would be followed up (we supplied video evidence to the hotel). We were told that to compensate us for the ordeal we would not be charged for our accommodation. We accepted this. Unfortunately we have as yet not been reimbursed for our two rooms. Glenn A. 04…. 30…1218 Member Number

Cockroaches on Queen

TripAdvisor rating 2.0/5

ExploringQLDfamily Business - TripAdvisor review

The hotel on the surface looks tired but clean enough. Its only when you wake at night to see a family of cockroaches scurrying around the bathroom from their home within a gap of grout in the shower, or if you’re very lucky one might run across you while your sleeping. The next morning while leaving another might greet you at your door on the hallway carpet. That’s when you question the cleanliness of the tired hotel.

Good location however air conditioner not good

Customer review rating 2.0/5

Anonymous Couples - Confirmed reviews ALL

Not that great. Found room hot and a little run down.

Dear Guest, Thank you for your feedback. We’re sorry to hear that your room didn’t meet your expectations. We apologize for the room being too hot and for its condition, and we appreciate you bringing this to our attention. We will review the temperature controls and look into addressing the room's condition as part of our ongoing improvements. We hope to have the opportunity to provide you with a more comfortable stay in the future. Kind Regards, Mantra on Queen Deepika

Extremely dated

Customer review rating 1.0/5

Dale Business - Confirmed reviews ALL

The hotel is extremely dated for the price that is paid for this. The restaurant was pub quality food and didn't offer breakfast.

Hi Dale, I'm sorry to hear your stay was not up to standard. Our diner tries hard to accommodate for a high standard of quality food. Thanks for your feedback, Luke - Reception.

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Other web-users rate our hotel

  • 227 reviews 7/10 Location
  • 387 reviews 5.5/10 Room
  • 261 reviews 7.3/10 Service
  • 11 reviews 1.9/10 WiFi
  • 177 reviews 3.3/10 Cleanliness
  • 133 reviews 4.8/10 Comfort
  • 83 reviews 2.6/10 Amenities
  • 73 reviews 2/10 Vibe

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.