Mantra on Queen Brisbane 4 stars

Customer review rating (ALL Rating) 3.7/5 384 reviews

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570 Queen Street, 4000 BRISBANE, Australia

Description

Hotel extras

  • Our central location right on the Brisbane River grants access into the exciting CBD

  • We offer a range of Hotel Rooms and fully self-contained One and Two Bedroom Apartments

  • Our hotel facilities include WiFi, undercover parking, pool, spa, and gym

  • Host your next function with us, in our extensive conferencing and event facilities

  • Within walking distance of Brisbane's premier shopping and dining districts

Our accommodation(s)

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Room 1

Room

Hotel Room

  • 2 pers. max
  • 21 m² / 226 sq ft
  • Bedding 1 x Joinable bed(s)
See availabilities

Hotel location

Mantra on Queen Brisbane

570 Queen Street
4000 BRISBANE
Australia

GPS:-27.462176, 153.030816

Telephone
Fax +61 7 3236 9637

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Meeting rooms
  • 100% Non Smoking Property

Pool

There is no lifeguard on duty and parents/guardians are responsible for the safety of children and themselves. An adult must accompany any child under the age of 15 years.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.7/5  384 reviews

Customer review rating 4.0/5

Norman F. Business - Confirmed reviews ALL

Dear Noman, Thank you for taking the time to share your feedback following your recent stay with us. We are delighted to hear that our location was well suited to both your business and recreational activities, and we're especially pleased that Jennifer made such a positive impression by assisting with your room relocation and additional night booking. Your kind recognition of her excellent service will certainly be shared with her. We also appreciate your constructive feedback regarding your arrival experience, Wi-Fi connectivity, and housekeeping. We understand how inconvenient it can be to have to make an international call to contact reception, and we acknowledge the frustration caused by the intermittent Wi-Fi connection, particularly while working. Additionally, we have shared your comments with our Housekeeping team to ensure greater attention to detail during room servicing. Thank you for recognising our team's service and our sustainability initiatives. As a valued ALL Diamond member, your feedback is incredibly important to us and helps us continue to improve the guest experience. We truly appreciate your loyalty and look forward to welcoming you back for an even more seamless and enjoyable stay in the near future. Kind regards, Lennon John Biscocho Front Office Manager Mantra on Queen

Customer review rating 4.0/5

Allan C. Solo - Confirmed reviews ALL

Dear Allan Thank you for taking the time to share your experience with us. We are truly sorry to hear that you had been in hospital, and we hope you are recovering well. It means a great deal to know that our team was able to make your arrival a little easier during such a difficult time. Providing compassionate and genuine hospitality is at the heart of what we do, and we are delighted that we could arrange for your room to be available early so you could rest comfortably. Your kind words about our team's care and excellent customer service are sincerely appreciated, and we will be sure to share your feedback with the staff member involved. Knowing that we made a positive difference during your stay is incredibly rewarding. Thank you again for your thoughtful review. We wish you a smooth and speedy recovery and look forward to welcoming you back when you're feeling much better. Warm regards, Lennon John Biscocho Front Office Manager The Mantra Team

Customer review rating 5.0/5

Sandeep Y. Business - Confirmed reviews ALL

Dear Sandeep, Thank you for taking the time to share your wonderful feedback regarding your recent stay with us. We are delighted to hear that you had such a positive experience and that you found your room clean, comfortable, and well-presented. It is especially pleasing to know that our team contributed to your enjoyment, and we greatly appreciate your kind words about our reception staff member. While you may not remember her name, we will be sure to share your compliments with our Front Office team, who will be thrilled to know they made a positive impression. Your perfect scores across all aspects of your stay, from booking and check-in through to departure, are truly appreciated. Feedback like yours is a wonderful encouragement for our team as we strive to provide exceptional service to every guest. If you are not already a member of ALL – Accor Live Limitless, we would be delighted to assist you with complimentary enrolment. Membership offers exclusive benefits including member rates, Reward points on eligible stays and dining experiences, and access to special promotions and offers. Thank you once again for your recommendation and for choosing to stay with us. We look forward to welcoming you back for another enjoyable stay in the near future. Warm regards, Lennon John Biscocho Front Office Manager The Mantra on Queen

Customer review rating 4.5/5

Monique L. Families - Confirmed reviews ALL

Dear Monique, Thank you for taking the time to share your feedback following your recent stay with us. We are delighted to hear that you enjoyed our great location and that you found our apartment and one-bedroom hotel room clean, tidy, and well-presented. It is also wonderful to know that our team provided great customer service and contributed positively to your experience. We appreciate your comments regarding the apartment that did not meet your expectations, particularly the absence of a dining table and other amenities. Your feedback is valuable and will be shared with our management team as we continually review our accommodation offerings and guest experience. As a valued ALL Gold member, we sincerely thank you for your loyalty and are pleased that your overall stay was enjoyable. We truly appreciate your recommendation and look forward to welcoming you back for an even better experience in the future. Kind regards, Lennon John Biscocho Front Office Manager The Mantra on Queen Team

Customer review rating 5.0/5

Susan M. Families - Confirmed reviews ALL

Dear Susan, Thank you for sharing your wonderful feedback following your recent stay with us. We are delighted to hear that your experience exceeded your expectations and that you enjoyed your upgraded room and the beautiful views of the Story Bridge. It is especially rewarding to know that our team made you feel welcome from the moment you arrived and that they were able to promptly assist with your requests throughout your stay. We are also pleased that you found your room clean, comfortable, and well-appointed, and that you enjoyed a seamless experience with our WiFi service. Thank you for recognising Jennifer for her exceptional service on arrival. We will be sure to share your kind comments with her, as acknowledgements such as yours are greatly appreciated by our team. Your recommendation means a great deal to us, and we sincerely appreciate your perfect ratings across all aspects of your stay. We look forward to welcoming you back for another memorable experience in the near future. Kind regards, Lennon John Biscocho Front Office Manager

Other web-users rate our hotel

  • 193 reviews 6.9/10 Location
  • 359 reviews 5.8/10 Room
  • 230 reviews 7.2/10 Service
  • 10 reviews 3.1/10 WiFi
  • 138 reviews 3.9/10 Cleanliness
  • 71 reviews 3.7/10 Vibe
  • 40 reviews 3.5/10 Food
  • 28 reviews 2.6/10 Wellness Area

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