Mantra on Queen Brisbane 4 stars

Customer review rating (ALL Rating) 3.7/5 382 reviews

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Description

Hotel extras

  • Our central location right on the Brisbane River grants access into the exciting CBD

  • We offer a range of Hotel Rooms and fully self-contained One and Two Bedroom Apartments

  • Our hotel facilities include WiFi, undercover parking, pool, spa, and gym

  • Host your next function with us, in our extensive conferencing and event facilities

  • Within walking distance of Brisbane's premier shopping and dining districts

Our accommodation(s)

Room

Hotel Room

  • 2 pers. max
  • 21 / 226 sq ft
  • Bedding 1 x Joinable bed(s)

Hotel location

Mantra on Queen Brisbane

570 Queen Street
4000 BRISBANE
Australia

GPS:-27.462176, 153.030816

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Meeting rooms
  • 100% Non Smoking Property

Pool

There is no lifeguard on duty and parents/guardians are responsible for the safety of children and themselves. An adult must accompany any child under the age of 15 years.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.7/5  382 reviews

Customer review rating 4.5/5

James H. Business - Confirmed reviews ALL

Good easy check in and facilities

Hi Sir, Thank you so much for your kind words. We will grateful for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Guest Services | Mantra on Queen 570 Queen Street Brisbane City, QLD 4000 Australia P: +6… | qu… | mantra.accor.com

Customer review rating 4.0/5

Rebecca M. Families - Confirmed reviews ALL

We were pleased with the decor and size of the room, however the cleanliness was not at a satisfactory level.

Dear Rebecca, Thank you for sharing your feedback following your recent stay with us. We’re delighted to hear you enjoyed the room’s decor and size, and that our front desk team provided wonderful service. However, I’m very sorry to learn that the cleanliness of the balcony did not meet expectations. Please accept our sincere apologies for this oversight. Your comments have been shared with our housekeeping team to ensure greater attention to detail moving forward. We truly appreciate your feedback and your loyalty as an ALL member, and we hope to have the opportunity to welcome you back for an improved experience. Sincerely, Guest Services | Mantra on Queen 570 Queen Street Brisbane City, QLD 4000 Australia P: +6… | qu… | mantra.accor.com

Customer review rating 5.0/5

Thomas S. Friends - Confirmed reviews ALL

Short visit for a concert

Dear Thomas, Thank you so much for taking the time to share your wonderful feedback following your recent stay with us. We are delighted to hear that you had such an enjoyable visit and was able to enhance your concert trip with friends. It’s fantastic to know that our location suited your plans perfectly and that every aspect of your stay. We truly appreciate your kind comments about the ease of the booking experience and your recognition of our team’s efforts. Receiving such high scores across all areas, along with your willingness to recommend both our hotel and the ALL Accor loyalty program, means a great deal to us. As a valued Platinum member, your support is especially important, and we’re so pleased we could provide you with a seamless and comfortable stay. We look forward to welcoming you back again soon for another memorable experience. Sincerely, Guest Services | Mantra on Queen 570 Queen Street Brisbane City, QLD 4000 Australia P: +6… | qu… | mantra.accor.com

Customer review rating 4.0/5

Paul R. Business - Confirmed reviews ALL

My points have not been credited to my account

Dear Paul, Thank you for taking the time to share your feedback following your recent stay with us. I’m sorry to hear about the delay in your ALL Accor Live Limitless points being credited, and I understand how important this is. Please accept our apologies for any inconvenience or frustration this may have caused. We and the Accor Plus team have since followed up on this matter and can confirm that we have emailed you directly with an update regarding the crediting of your points. Should you have any further questions or require additional assistance, please don’t hesitate to reply to that email or contact us directly. We do appreciate your comments across other aspects of your stay and will continue working with our team to improve the overall experience we provide. Thank you again for your feedback, and we hope to have the opportunity to welcome you back for a more seamless stay in the future. Sincerely, Guest Services | Mantra on Queen 570 Queen Street Brisbane City, QLD 4000 Australia P: +6… | qu… | mantra.accor.com

Customer review rating 3.0/5

Matthew A. Business - Confirmed reviews ALL

Rooms a bit drab and tired. Funny that the fridge cupboard won’t close because the fridge is too deep.

Dear Matthew, Thank you for taking the time to tell us about your experience following your recent business stay at the Mantra on Queen Brisbane. We are sorry to hear that your experience did not meet the expectations, particularly regarding the condition and tired feel of the room. Please be assured that your comments regarding the room's upkeeping and the specific issue with the fridge cupboard have been shared with our maintenance and housekeeping teams for immediate review. As a valued Gold member of the All Accor loyalty programme, your feedback is incredibly important to us. We truly hope to have the opportunity to welcome you back in the future and provide a significantly improved experience that better reflects the standards we strive to maintain. Sincerely, Guest Services | Mantra on Queen 570 Queen Street Brisbane City, QLD 4000 Australia P: +6… | qu… | mantra.accor.com

Other web-users rate our hotel

  • 204 reviews 6.7/10 Location
  • 363 reviews 6.1/10 Room
  • 226 reviews 6.9/10 Service
  • 10 reviews 4.8/10 WiFi
  • 144 reviews 3.8/10 Cleanliness
  • 137 reviews 5.5/10 Comfort
  • 78 reviews 4.7/10 Amenities
  • 49 reviews 5.7/10 Value

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