Mantra on Queen Brisbane 4 stars

Customer review rating (ALL Rating) 3.7/5 573 reviews

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Description

Hotel extras

  • Our central location right on the Brisbane River grants access into the exciting CBD

  • We offer a range of Hotel Rooms and fully self-contained One and Two Bedroom Apartments

  • Our hotel facilities include a 24 hour reception, WiFi, undercover parking, pool, spa, and gym

  • Host your next function with us, in our extensive conferencing and event facilities

  • Within walking distance of Brisbane's premier shopping and dining districts

Our accommodation(s)

Room

Hotel Room

  • 2 pers. max
  • 21 / 226 sq ft
  • Bedding 1 x Joinable bed(s)

Hotel location

Mantra on Queen Brisbane

570 Queen Street
4000 BRISBANE
Australia

GPS:-27.462176, 153.030816

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Meeting rooms
  • 100% Non Smoking Property

Pool

There is no lifeguard on duty and parents/guardians are responsible for the safety of children and themselves. An adult must accompany any child under the age of 15 years.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.7/5  573 reviews

TripAdvisor Rating  3.5/5  1,431 reviews

Rooms was ok - Hot Water was NON EXISTANT

Customer review rating 1.5/5

Anonymous Friends - Confirmed reviews ALL

Was not told about no hot water and was not able to shower during the stay. winter in Brisbane and no hot ater was extremely disappointing. As an ALL member will stay elsewhere in future

Thank you for taking the time to share your feedback regarding your recent stay with us. We sincerely apologize for the inconvenience you experienced due to the lack of hot water. This is not the level of service we aim to provide, and we understand how disappointing this must have been, especially during the winter. As an ALL member, your comfort and satisfaction are very important to us, and we regret that we did not meet your expectations during this stay. Please be assured that we are addressing the issue with our maintenance team to prevent such occurrences in the future.

Good size roomp

Customer review rating 3.5/5

James. Solo - Confirmed reviews ALL

Good location on the edge of the city close to inner suburbs as well as cbd. The room was a good size. Hot water either was not available or took a very long time to arrive.

Dear Daniel, We very much appreciate your comments regarding your stay at the Mantra on Queen Brisbane. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We have had plumbers in since your stay to investigate the hot water issues with the building. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Chloe

Good Stay

Customer review rating 4.0/5

Dan Business - Confirmed reviews ALL

Helpful staff, good location, nice room. All round goodness ;-)

Dear Daniel, We very much appreciate your comments regarding your stay at the Mantra on Queen Brisbane. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We have passed along your feedback about the curtain coverage to our management team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Chloe

No hot water

Customer review rating 2.0/5

Bron Business - Confirmed reviews ALL

We were visiting Brisbane for an EOFY function and had no hot water to have a shower! This happened on two of the three days we were there. There was also nowhere to put dirty plates, glasses etc out of sight apart from on the tiny bench.

Thank you for sharing your feedback about your recent stay with us. We sincerely apologize for the inconvenience you experienced due to the lack of hot water during your visit. We understand how frustrating this must have been, especially when preparing for an important event. We are also sorry to hear about the inconvenience regarding the limited space for placing used plates and glasses. Your comments are important to us, and we are addressing these issues with our maintenance and housekeeping teams to ensure immediate improvements are made.

nice staff but a bit musty smelling in the room

Customer review rating 3.0/5

Katec Families - Confirmed reviews ALL

Reception staff were great. Location is good. Our room smelled musty so we left the window open, Our key stopped working so we had to go and get it recharged. The car park is a real maze with poles everywhere. This would all have been more annoying if the reception staff hadn't been so nice.

Hello Katec, We apologise for the car park and understand it is very difficult to navigate through. We hope we can see you again and make up the car parking with our hospitality!

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Other web-users rate our hotel

  • 261 reviews 7.1/10 Location
  • 412 reviews 5.2/10 Room
  • 273 reviews 7.6/10 Service
  • 11 reviews 4.3/10 WiFi
  • 184 reviews 3.3/10 Cleanliness
  • 142 reviews 4.7/10 Comfort
  • 89 reviews 2.9/10 Amenities
  • 87 reviews 2.7/10 Vibe

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