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Mantra on Queen Brisbane

Customer review rating (ALL Rating) 3.9/5 1,057 reviews

ALLSAFE approved hotel

Mantra on Queen Brisbane
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+ 10 Services

Hotel extras

  • Located close to City Centre and Fortitude Valley

  • Choice of modern hotel rooms and apartments

  • Outdoor pool, gym and spa

  • Flexible meeting and conference spaces

  • Walking distance to shopping and restaurant areas

Hotel location

Mantra on Queen Brisbane

570 Queen Street
4000 brisbane
australia

Tel: +611300092872

Fax: (+61)7/32369637

Check-in from 14h00

Check out up to 10h00

  • By plane

    BRISBANE INTERNATIONAL AIRPORT At 13km / 8 miles - Shuttle paying

GPS :-27.462176, 153.030816

Services in the hotel and nearby

Check-in from - Check out up to

In summary

  • Shuttle
  • Air conditioning
  • Wi-Fi
  • Meeting rooms
Meetings/Events
  • No Meeting room
  • Business Center
    • Self service business center
Hotel Services And Equipments
  • Hotel informations
    • 118 rooms
    • No room for people with reduced mobility
    • No family room
    • No connecting room
    • 118 non-smoking rooms
    • 30 floors
  • Languages spoken at the hotel
  • Laundry / Valet Services
    • Dry cleaning / Ironing
  • Wi-Fi
    • WiFi in the communal areas Additional charge
    • High Speed internet Additional charge
    • WiFi at the hotel Additional charge
  • Air conditioning
    • Air Conditioning
  • 100% Non Smoking Property
  • Concierge
    • Concierge
Access to property
  • Shuttle
    • BNE Additional charge
    • BRISBANE INTERNATIONAL AIRPORT Additional charge

Our accommodation(s)

At Mantra on Queen we have well-appointed Hotel Rooms to self-contained 1 and 2 Bedroom Apartments, situated just minutes from Brisbane CBD. All our accommodation features individually controlled air-conditioning, WiFi and laundry facilities.

Hotel Room

  • Max. number of persons: 2
  • Area: From 21 / 226 sq ft
  • High speed internet
  • Coffee/tea making facilities
  • Business Desk
  • Direct dial telephone

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 4

  • Maximum size: 176

  • Maximum capacity: 120 people

  • Maximum banquet capacity: 100 people

Find out more

Our guest reviews for
Mantra on Queen Brisbane

100% genuine reviews from our guests

Find out more

ALL Rating 3.9/5

1,057 reviews

TripAdvisor Rating 3.5/5

1,386 reviews

Best view of Brisvegas

Customer review rating 4.5/5

M Solo - 22/11/2021 Confirmed reviews ALL

I always love staying here and the new refurbished room was great!

Dear Melinda, We very much appreciate your comments regarding your stay at the Mantra on Queen Brisbane - especially as a return guest! Welcome come! It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Please rest assured i have shared your feedback with the owner of the unit to upgrade the couch also. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thomas Luck General Manager

Good location Nice Room

Customer review rating 4.5/5

Jay P. Business - 20/11/2021 Confirmed reviews ALL

Room was nice it is dated but clean and view was great. Staff friendly also.

Dear Jay, We very much appreciate your comments regarding your stay at the Mantra on Queen Brisbane. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thomas Luck General Manager

Great customer service, beautiful room.

Customer review rating 5.0/5

Grainne A. Solo - 15/11/2021 Confirmed reviews ALL

Last minute booking and got the most wonderful room with a great view.

Dear A., Thank-you for sharing such a positive and supportive survey! It’s always special when our guests leave with a lasting impression of the hotel. I was delighted to share your feedback with our team today, which was very encouraging! A., I was wondering if you would be so kind to pass on this positive feedback onto our Trip Advisor Page or Google Reviews. www.tripadvisor.com.au This would mean the world to us, and assist further travellers with making accommodation choices in Brisbane. Thank-you for your assistance and I look forward to hearing from you shortly, Warm Regards Thomas Luck General Manager

Great Brisbane stopover

Customer review rating 4.5/5

Peter Business - 13/11/2021 Confirmed reviews ALL

Great staff, looked after very well

Dear Peter, We very much appreciate your comments regarding your stay at the Mantra on Queen Brisbane. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thomas Luck General Manager

Outdated and uncomfortable

Customer review rating 0.5/5

Chanelle Couples - 08/11/2021 Confirmed reviews ALL

Wish I could say something more positive about this experience as I have always had great experiences at Mantra, but this hotel does not meet the Mantra standard. The carpark is an absolute nightmare to get around, with bollards in the centre of the carpark accessway, car parks are too small which meant all cars were hanging out and you could barely get through. We ended up having to park at a carpark accross the road. The room was outdated and very worn out. The pillows were old and uncomfortable and the bed was rigid. The air con didnt seem to stay on during the night, the kettle was full of limescale peeling off as the water boiled and the water pressure in the shower was non existent. Sad to say this rancid hotel needs a big overhaul.

Dear Chanelle, Thank you for taking the time to tell us about your experience at the Mantra on Queen Brisbane. I am sorry that your experience did not meet your expectations; Please rest assured i have shared your feedback with the owner of the unit to consider making immediate refurbishments and upgrades throughout. Since COVID in March 20, we have worked through 40% of our rooms - completed full refurbishments and hoping to hit 50% by Jan22. We are slowing re-lifting the standards of our rooms and this is certainly not consistent with all of our product. I have also shared your feedback with our maintenance manager to look at the water pressure, and replace the kettle within. I understand the car park is very tight, but unfortunately - we have to work with this service as we cannot change the layout of the building. At Mantra, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Thomas Luck General Manager

Adequate stay

Customer review rating 3.0/5

Liz Business - 08/11/2021 Confirmed reviews ALL

Stayed at Mantra as we had a work conference in the building and it was convenient to stay there with all day parking on the day of the conference.

Dear Liz M., Thank you for taking the time to tell us about your experience at the Mantra on Queen Brisbane. I am sorry that your experience did not meet your expectations; Please rest assured i have shared your feedback with the owner of the unit, who is considering a full refurbishment in the coming months. We have also shared this information with our maintenance manager to repair the shower handle and steam clean the couch. At Mantra, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Thomas Luck General Manager

Great service and excellent customer satisfaction

Customer review rating 4.0/5

Peter Solo - 07/11/2021 Confirmed reviews ALL

Had a great experience staying at the mantra on queen. Staff were quite helpful and friendly

Dear Peter, We very much appreciate your comments regarding your stay at the Mantra on Queen Brisbane. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I apologise there was no milk present in your room upon arrival, and please rest assured i have followed up with our Housekeeping manager for the purpose of training and quality assurance. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thomas Luck General Manager

It was ok

Customer review rating 2.5/5

R A. N. Couples - 07/11/2021 Confirmed reviews ALL

We couldn’t park at the hotel so had to lug our things from another car park down the road. Both balcony chairs were broken, reported this to reception twice never got replaced on the three days we were there. Not much point paying for a river view room when you can’t even sit down outside to enjoy it.

Dear Rebecca. Thank you for taking the time to tell us about your experience at the Mantra on Queen Brisbane. I am sorry that your experience did not meet your expectations; I apologise we were unable to accommodate you in the onsite car park during your stay. We do recommend pre-booking this service to avoid missing out. I apologise the balcony chairs were broken during your stay, we have ordered some replacements for the comfort and quality of future travellers, but there was a supply wait time as there are general furniture shortages all over Australia. At Mantra, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Thomas Luck General Manager

Great stay

Customer review rating 5.0/5

Aaron Friends - 06/11/2021 Confirmed reviews ALL

Wish we had a bigger outdoor area

Dear Aaron, Thank-you for sharing such a positive and supportive survey! It’s always special when our guests leave with a lasting impression of the hotel. I was delighted to share your feedback with our team today, which was very encouraging! Aaron, I was wondering if you would be so kind to pass on this positive feedback onto our Trip Advisor Page or Google Reviews. www.tripadvisor.com.au This would mean the world to us, and assist further travellers with making accommodation choices in Brisbane. Thank-you for your assistance and I look forward to hearing from you shortly, Warm Regards Thomas Luck General Manager

Good location

Customer review rating 3.5/5

Shannon T. Business - 05/11/2021 Confirmed reviews ALL

A little run down but generally nice facilities. No restaurant at my time of stay which was dissappointing

Dear Shannon, Thank you for taking the time to tell us about your experience at the Mantra on Queen Brisbane. I am sorry that your experience did not meet your expectations; Please rest assured we are gradually working through some refurbishments in the common areas of the property, and hoping to have it restore it to a fresher look and feel over the coming years. We are also working through leasing out our restaurant to be opened to guests come 2022. Watch this space. At Mantra, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Thomas Luck General Manager

A trainwreck

Customer review rating 1.0/5

Colin C. Solo - 02/11/2021 Confirmed reviews ALL

Booked in advance for a riverside apartment for 5 nights, an 01 room. Got a 06 room that was a dog box. TV in the living area kept losing volume. TV in the bedroom pixelated. Moved me to another room after 2 days. Better room, still not an 01. Next morning never ending drilling in the unit upstairs, unit being renovated. Non stop all day. Reception said nothing they can do, except move me again. No restaurant, no bar. Room is not cleaned at all, any day. Used to be 3 and a half star, now 2 star. Never again.

Dear Colin, Thank you for taking the time to tell us about your experience at the Mantra on Queen Brisbane. I am sorry that your experience did not meet your expectations, especially considering this is your 3rd stay with us this year. Im sorry that you were disrupted during your stay due to the noise from the renovations in 2101. Unfortunately this was just poor timing, and affected everyone within the building during this time. Im sorry we were unable to accommodate your 01 request initially, and we hope to welcome you back again - to ensure this request is granted to you. We dont usually have this many disruptions in the building and we hope you will give us the opportunity to better serve you in the near future. Sincerely, Thomas Luck General Manager

Average hotel

Customer review rating 3.0/5

Vee Business - 01/11/2021 Confirmed reviews ALL

The hotel was rather tired and location and parking was interesting, definitely wouldn't try it with a big car.

Dear Vanessa, Thank you for taking the time to tell us about your experience at the Mantra on Queen Brisbane. I am sorry that your experience did not meet your expectations; I understand our onsite car parking is very tight. It is rather frustrating for our guests, but unfortunately we have to work with it and attempt to warn our guests before using it. I apologise you found our rooms to be rather dated and old. Please rest assured we are currently working through a refurbishment with a lot of our rooms, and have now completed over 35% of our inventory. We hope to have many more completed by next year, to give the property the uplift it deserves! We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Thomas Luck General Manager

Great stay experience

Customer review rating 5.0/5

Nicole Couples - 01/11/2021 Confirmed reviews ALL

From lovely staff to nice room (clean, a lot space). Great located and fast check-in

Dear Nicole, Thank-you for sharing such a positive and supportive survey! It’s always special when our guests leave with a lasting impression of the hotel. I was delighted to share your feedback with our team today, which was very encouraging! Nicole, I was wondering if you would be so kind to pass on this positive feedback onto our Trip Advisor Page or Google Reviews. www.tripadvisor.com.au This would mean the world to us, and assist further travellers with making accommodation choices in Brisbane. Thank-you for your assistance and I look forward to hearing from you shortly, Warm Regards Thomas Luck General Manager

Good stay

Customer review rating 5.0/5

Nat Friends - 01/11/2021 Confirmed reviews ALL

Lovely rooms. Tidy. Well presented. Nice view from balcony. Close to valley

Dear Nat. We very much appreciate your comments regarding your stay at the Mantra on Queen Brisbane. It is always a pleasure to receive positive feedback, especially that you found our hotel tidy and close to the Valley. I will share your comments with our team. I am sure that this positive feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thomas Luck General Manager

Good stay

Customer review rating 5.0/5

Rochelle D. Friends - 01/11/2021 Confirmed reviews ALL

Everything was good, we were able to check in early as the rooms were ready which was really good. The lady who checked us in and was there upon departure was so lovely and accomodating.

Dear Rochelle, Thank-you for sharing such a positive and supportive survey! It’s always special when our guests leave with a lasting impression of the hotel. I was delighted to share your feedback with our team today, which was very encouraging! Rochelle, I was wondering if you would be so kind to pass on this positive feedback onto our Trip Advisor Page or Google Reviews. www.tripadvisor.com.au This would mean the world to us, and assist further travellers with making accommodation choices in Brisbane. Thank-you for your assistance and I look forward to hearing from you shortly, Warm Regards Thomas Luck General Manager

Disturbed

Customer review rating 2.0/5

Jordan Couples - 26/10/2021 Confirmed reviews ALL

After spending the evening out we return to our room to hear the smoke alarm activated only in our room, after speaking with management we were advised to unscrew the alarm and they would get someone in on Monday to fix it. Was then awoken at 1am by hotel management knocking quite loudly on the door next door, we opened our door as we were sure it was ours they were knocking on.

Dear Jordan, Thank you for taking the time to tell us about your experience at the Mantra on Queen Brisbane. I am sorry that your experience did not meet your expectations. That is very odd about the fire alarm equipment going into alarm in the room - it appears the room next to yours in 1002 went into alarm - which also triggered your room. Please rest assured we have since resolved this issue and i have taken the time to speak with our team members to not disable smoke alarms, but instead clear the alarm themselves. I apologise you were also disturbed by noise from our management team following up with other guests too. I recognise there is nothing worse than being kept awake when you are looking for a relaxing getaway! We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Should you choose to stay with us again in the near future, i encourage to contact me directly so i can coordinate a much more quiet and relaxing stay for you. Sincerely, Thomas Luck General Manager

Overnighter in Brisbane CBD

TripAdvisor rating 3.0/5

Travel38585 22/09/2021 TripAdvisor review

If you're heading for a night out at Eagle Street Pier or Howard's Smith Wharf it's a great location. The rooms are a little tired now and in need of a revamp. Charlotte who checked us in was a little ray of sunshine 🌞

Dear Travel38585, Thank-you for your review, Love the feedback about Charlotte - she certainly is superstar! ill be sure to share this feedback with her directly. I understand some of our rooms are a little tired, and rest assured we are working through a renovation plan with our owners. I trust you enjoyed your stay in Brisbane and we hope to welcome you back again in the near future. Warm Regards Thomas Luck General Manager

Mantra, another Brisbane

TripAdvisor rating 4.0/5

mrdlewis2021 18/07/2021 TripAdvisor review

Many aspects of the Mantra on Queen are very good in this Covid time when travel is difficult, however the lack of restaurant facilities in the establishment was not noticed because of the high quality of nearby places to eat. As they say location, location, location. The one word of annpyance however was the actual address of the Mantra on Queen. When driving to the hotel you expect the address given to you was actually where you could drive a car. The car entrance, indeed the front of the Hotel is not actually on Queen Street. An entrance is but not if you're arriving by car, whether personal or taxi etc. The real address is Perry Street if you want to park overnight or indeed alight from the car that brings you. The Queen street access actually a no stopping zone (clearway) from 2-7 pm. When you then from a safe location try to contact the hotel to ascertain the location and entrance you will be given a merry-go-round of annoying telephone tag as you go round and round in circles trying to reacha human you can answer you question - 'where the bloody hell are you?'. But apart from that the room we were allocated, an apartment was all we could have hoped for, for our overnight stay celebrating Bastille Day. Again however there was exception which was not the Hotel's fault but rather a design fault on the mixer unit of the shower/bath combination, but that's probably just being picky, expecting that someone would have designed something functionally before considering the aesthetics of appearance.

Dear mrdlewis2021, Thank-you for your review, Glad you made it to us safely, and fairly easily! I understand it can be a bit deceiving with the entrance to the hotel, being located on Perry Lane! Pleased to read you enjoyed your stay with us and found the room to be comfortable. I trust you enjoyed your time in the city and we hope to welcome you back again in the near future. Warm Regards Thomas Luck General Manager

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