ibis budget Brisbane Airport 3 stars

Customer review rating (ALL Rating) 3.2/5 1,225 reviews

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18 Navigator Place, Cnr. Nudgee Road, 4011 HENDRA, Australia

Description

Hotel extras

  • Easily accessible location a short distance from domestic & international terminals

  • Convenient location close to DFO outlet mall and suburban shopping options

  • Less than 15 minutes by car to the Brisbane city centre and all major tourist attractions

  • On-site car parking available, including long-stay parking

  • Convenient location for shopping at DFO

Our accommodation(s)

Book this hotel
Room 1
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Room

Standard Room with 1 Queen Bed and 1 Single Overhead Bunk Bed

Photo out of - Standard Room with 1 Queen Bed and 1 Single Overhead Bunk Bed

1 Queen bed and 1 single overhead bunk bed for maximum of 3 persons. Non smoking with en-suite, TV, air-conditioning, alarm clock and Free WIFI. Tea & Coffee facilities.

Max. number of persons
3

Bedding

Single bed(s) x1

Queen size bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Drink vending machine
  • Fridge
  • Microwave

Bathroom

Bathroom Facilities

  • Full-length mirror

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks

Comfort Features

  • Alarm clock

Electric Facilities

  • 220/240 V AC

Temperature Air Control

  • Air Conditioning
  • 3 pers. max
  • Bedding 1 x Single bed(s) and 1 x Queen size bed(s)
See availabilities

1 King bed accommodating 2 people. Non smoking with en-suite, TV, air-conditioning, alarm clock and Free WIFI. Tea & Coffee facilities.

Max. number of persons
2
Area
From 15 m² / 161 sq ft

Bedding

King size bed(s) x1

Bathroom

Media And Technology

Internet Facilities

  • Wireless internet in your room

Tv Facilities

  • 24'/61 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks

Electric Facilities

  • 220/240 V AC

Temperature Air Control

  • Air Conditioning
See availabilities

1 Queen bed and 2 single bunk beds for max of 4 persons. Non smoking with en-suite, TV, air-conditioning, alarm clock and Free WIFI. Tea & Coffee facilities.

Max. number of persons
4
Area
From 15 m² / 161 sq ft

Bedding

Queen size bed(s) x1

Single bed(s) x2

Food And Beverage

Food And Beverage Facilities

  • Drink vending machine
  • Fridge
  • Microwave

Bathroom

Bathroom Facilities

  • Full-length mirror

Media And Technology

Internet Facilities

  • Wireless internet in your room

Tv Facilities

  • 24'/61 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks

Electric Facilities

  • 220/240 V AC

Temperature Air Control

  • Air Conditioning
See availabilities

Hotel location

ibis budget Brisbane Airport

18 Navigator Place, Cnr. Nudgee Road
4011 HENDRA
Australia

GPS:-27.413017, 153.075589

Telephone
Fax +61 7 3868 3213

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
  • 93 rooms
  • 4 rooms for people with reduced mobility
  • 93 non-smoking rooms
  • 3 floors

Languages spoken at the hotel

  • English
  • Spanish
  • French

Reduced mobility Facilities

100% Non Smoking Property

Wi-Fi

  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas Additional charge

Air conditioning

Desk equipment available

  • Plugs and converters available on desks

Iron

  • Iron at reception

Check In & Check-out facilities

  • Express check-out
  • Late Checkout

Pets

Pets not allowed

Catering

One Bar

Breakfast

  • Buffet Additional charge

Snack and beverage machine

  • Snack and beverage machine
  • On site
  • Indoor parking
  • Private

  • Parking pricing: 6.18 € 10 AUD Per day

Non contractual photo

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.2/5  1,225 reviews

Customer review rating 1.5/5

Geoffry K. Business - Confirmed reviews ALL

Thank you for taking the time to share your feedback. It is disappointing to hear how much the noise between rooms affected your overnight stay. We understand how frustrating this would be when you are simply trying to get a good night’s rest, particularly before or after travel. We also appreciate your comments regarding the condition of the room. While ibis Budget is designed to offer simple, affordable accommodation, the room should still feel comfortable and well maintained. Thank you again for your feedback, which has been shared with the team. Kind regards, Chaler Dionysius General Manager

Customer review rating 0.5/5

Geovanny H. Couples - Confirmed reviews ALL

Thank you for sharing your feedback. It is disappointing to hear that the cleanliness, cigarette smell and overall presentation of the property affected your stay. We also understand your comments regarding the hotel feeling unattended. As an ibis Budget property, our reception operates with limited hours rather than 24-hour staffing, however guests should still feel supported and the hotel should remain clean, comfortable and well managed throughout their stay. Your comments have been shared with the team for follow-up. Kind regards, Chaler Dionysius General Manager

Customer review rating 1.5/5

William D. Business - Confirmed reviews ALL

Thank you for sharing your feedback. We understand your disappointment regarding the room size and the price paid for your stay. Our rates can fluctuate depending on demand and availability, however we recognise that value is an important part of the guest experience and appreciate you sharing how this impacted your perception of the stay. It is disappointing to hear that you would not choose to stay with us again, but we appreciate you taking the time to provide your comments. Kind regards, Chaler Dionysius General Manager

Customer review rating 1.0/5

Helen J. C. Solo - Confirmed reviews ALL

Thank you for taking the time to provide such detailed feedback. It is disappointing to hear that, aside from the comfortable bed, so many aspects of your stay fell below expectations. We understand how difficult it would have been arriving late and needing to carry a suitcase upstairs. As the hotel does not have a lift, ground-floor rooms can be requested, subject to availability and we continue to work on making this information clearer prior to arrival. More concerning are your comments regarding the lack of hot water, the odour from the bathroom, the condition of the air-conditioning unit and the cleanliness of the cups provided. These are basic standards that should have been met and your feedback has been shared with our housekeeping and maintenance teams for follow-up. We appreciate you bringing these issues to our attention, as the experience you have described is not the one we want our guests to leave with. Kind regards, Chaler Dionysius General Manager

Customer review rating 1.5/5

Guy C. Solo - Confirmed reviews ALL

Thank you for taking the time to share your feedback. It is disappointing to hear how much the noise between rooms affected your overnight stay. We understand how frustrating this would be when you are simply trying to get a good night’s rest, particularly before or after travel. We also appreciate your comments regarding the condition of the room. While ibis Budget is designed to offer simple, affordable accommodation, the room should still feel comfortable and well maintained. Thank you again for your feedback, which has been shared with the team. Kind regards, Chaler Dionysius General Manager

Customer review rating 0.5/5

Geovanny H. Couples - Confirmed reviews ALL

Really gross, dirty and unattended, cigarette smell, no respect for the times

Thank you for sharing your feedback. It is disappointing to hear that the cleanliness, cigarette smell and overall presentation of the property affected your stay. We also understand your comments regarding the hotel feeling unattended. As an ibis Budget property, our reception operates with limited hours rather than 24-hour staffing, however guests should still feel supported and the hotel should remain clean, comfortable and well managed throughout their stay. Your comments have been shared with the team for follow-up. Kind regards, Chaler Dionysius General Manager

Customer review rating 1.5/5

William D. Business - Confirmed reviews ALL

price for room was up a lot, room was smaller and terrible, more money less space means i dont stay again, bye

Thank you for sharing your feedback. We understand your disappointment regarding the room size and the price paid for your stay. Our rates can fluctuate depending on demand and availability, however we recognise that value is an important part of the guest experience and appreciate you sharing how this impacted your perception of the stay. It is disappointing to hear that you would not choose to stay with us again, but we appreciate you taking the time to provide your comments. Kind regards, Chaler Dionysius General Manager

Customer review rating 1.0/5

Helen J. C. Solo - Confirmed reviews ALL

Only good thing about this hotel was the comfortable bed. There is no lift and I had to carry a 27 kg case upstairs at 11:15 pm at night. There is a sign in the shower saying close door so that the hot water does not set the smoke alarms off. No hot water so that was a joke. Toilet smelt like a sewer. The Aircon unit was filthy and I didn’t even attempt to make tea or coffee because the cups were so dirty. Would not recommend this hotel at all.

Thank you for taking the time to provide such detailed feedback. It is disappointing to hear that, aside from the comfortable bed, so many aspects of your stay fell below expectations. We understand how difficult it would have been arriving late and needing to carry a suitcase upstairs. As the hotel does not have a lift, ground-floor rooms can be requested, subject to availability and we continue to work on making this information clearer prior to arrival. More concerning are your comments regarding the lack of hot water, the odour from the bathroom, the condition of the air-conditioning unit and the cleanliness of the cups provided. These are basic standards that should have been met and your feedback has been shared with our housekeeping and maintenance teams for follow-up. We appreciate you bringing these issues to our attention, as the experience you have described is not the one we want our guests to leave with. Kind regards, Chaler Dionysius General Manager

Customer review rating 1.5/5

Guy C. Solo - Confirmed reviews ALL

The check in hours were not obviously stated upon booking. It wasn’t until the day of that I realised I should double check this. The policy read “ after hours check-in available by arrangement”. I then spent three hours trying to get in touch with the hotel. No one was answering the phone. It was just an automated message. I eventually received an email back from the hotel with details on late check-ins. This should’ve just been included in the booking confirmation. I was extremely stressed thinking that my dad wouldn’t be able to check in after his flight from Adelaide to Brisbane. At 10 pm, I checked my phone and email multiple times. But no codes were sent until 10:06 pm. My dad was waiting in the airport where he had Wi-Fi so that he could get the codes from us. I had a panic attack thinking of the codes weren’t gonna come and that Dad was going to be locked out of the hotel. Overall, it was an extremely stressful experience. Add to that the shower in the hotel room was extremely cold.

Customer review rating 2.0/5

John F. Solo - Confirmed reviews ALL

Has become very basic & rundown & in need of renovation. Way overpriced. Deplorable reception service. Will advise friends not to stay there.

Thank you for sharing your feedback. It is disappointing to hear that you felt the hotel no longer represented good value and that the condition of the rooms contributed to that impression. We understand your comments regarding the property feeling dated and in need of refurbishment. Of greater concern is your description of the reception service as deplorable. Regardless of the age or category of the hotel, our guests should always receive welcoming, respectful and professional service. Your comments have been raised with the team for follow-up. We appreciate you taking the time to provide this feedback, even though your stay did not leave you with a positive impression. Kind regards, Chaler Dionysius General Manager

Customer review rating 1.5/5

Loretta L. Business - Confirmed reviews ALL

I was greeted at the front entrance by a rat. Not a good start. The guy at reception was less than friendly and needed to learn the words please and thank you. The room was ok, apart from having to turn the fridge off for noise, get out of bed to turn the light on and off and stand on the bed to work the air conditioner. The tv is on the same wall as the bed so no way to watch it. There was plenty of tea, coffee and milk. The bathroom was not well maintained so I opted for not using the shower as I didn't have thongs to wear in it. I paid for the breakfast but didn't have it as I wasn't sure if the rat was going to join me. I am an Accor member and I am appalled at the state of this hotel. This is more like college dorm accommodation in the US then a hotel. I have been trying to call the hotel for days to get a tax receipt but there is never anyone available. So if you are not squeamish and only need one night, this is the place for you.

Thank you for taking the time to share such detailed feedback regarding your stay with us. Firstly, I apologise for the experience you had. Being greeted by a rat on arrival is understandably upsetting and certainly not the first impression we want any guest to have. Pest activity around the property is something we take very seriously, and your comments have been raised for follow-up with our pest-control and operational teams. I’m also disappointed to hear about the interaction you had at reception. Regardless of the hotel category, our guests should always be welcomed politely and treated with genuine hospitality. Your feedback regarding the manner of the service provided will be addressed with the team. We also appreciate you highlighting the issues within the room. While ibis Budget rooms are designed to be simple and compact, they should still be clean, functional and comfortable and it is clear that aspects of your room did not meet that expectation. Finally, I apologise for the difficulty you experienced trying to contact the hotel for your tax receipt. I have now sent your invoice through directly. As an Accor member, we particularly appreciate your loyalty and understand why this experience was so disappointing. Thank you for bringing these concerns to our attention, as the detail you have provided gives us several specific areas to address with our team. Kind regards, Chaler Dionysius General Manager

Customer review rating 2.5/5

David C. Families - Confirmed reviews ALL

Shower wasn’t clean, breakfast had nothing left early.

Thank you for your feedback. It is disappointing to read that the shower was not cleaned to the standard it should have been and that breakfast items had already run low when you attended. Both cleanliness and ensuring breakfast is properly stocked throughout service are important, and your comments have been shared with the relevant teams for follow-up. Kind regards, Chaler Dionysius General Manager

Customer review rating 4.0/5

Rebecca B. Couples - Confirmed reviews ALL

This was ideal for what we needed. Comfortable bed, bathroom, basic facilities, wifi, and breakfast. The bathroom was a bit run down and dated but otherwise for the cheaper price and just needing to stay for one night it was good. Close to shops, restaurants and airport.

Thank you for taking the time to share your feedback. We’re pleased to hear that our comfortable bed, facilities, Wi-Fi, breakfast and convenient location provided everything you needed for your overnight stay. We also appreciate your honest comments regarding the condition of the bathroom. We understand that some areas of the property are showing their age, and feedback like this is valuable as we continue to identify where improvements are most needed. Thank you again for staying with us, and we hope to welcome you back next time you’re travelling through Brisbane. Kind regards, Chaler Dionysius General Manager

Customer review rating 4.0/5

Nemia B. Business - Confirmed reviews ALL

Good

Customer review rating 2.0/5

Peter F. Couples - Confirmed reviews ALL

No lift. Elderly need to carry bags up stairs. Very Staff (at front desk) not helpful at all

Customer review rating 2.5/5

Leah V. Families - Confirmed reviews ALL

If you’re after somewhere to sleep for the night, it satisfies that requirement.

Customer review rating 0.5/5

Jessica H. Couples - Confirmed reviews ALL

Filthy room. Foul odour in room, smelt of cigarette. Marks all over the walls. We are Accor members, however was not offered an alcoholic beverage on arrival, as per the Accor agreement. Really unpleasant experience. Highly disappointed and would never stay again.

Customer review rating 1.0/5

Iris D. M. Solo - Confirmed reviews ALL

The hotel is absolutely disgusting, cleaning as never been done, dust everywhere, very old and ugly. I will never come back

Customer review rating 0.5/5

Prince G. Business - Confirmed reviews ALL

The stay was below my expectations for an ibis property. The room was quite basic, the pillows were uncomfortable, and the breakfast options were very limited. There was also no room cleaning during my 3-day stay. Considering the rate of around $200 per night, I felt the overall experience did not offer good value for money.

Customer review rating 4.0/5

Kerry F. Business - Confirmed reviews ALL

It’s cheap , it’s a bed but the rats are a worry …. Yes RATS

Customer review rating 1.0/5

Claire L. Couples - Confirmed reviews ALL

The entrance smelt of urine and area felt unsafe. We did not feel safe nor was there anywhere convenient to buy food. Room too small to open suitcase and was grungy.

Customer review rating 0.5/5

Chris D. Solo - Confirmed reviews ALL

Terrible room wasn’t clean loud, noisy just a bad night

Customer review rating 3.5/5

David W. Business - Confirmed reviews ALL

Okay

Customer review rating 1.5/5

Howard K. Couples - Confirmed reviews ALL

Loud & noisey not a sound proof room especially when you are requiring sleep!

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