Novotel Brisbane Airport 4.5 stars

Customer review rating (ALL Rating) 4.5/5 81 reviews

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Description

Hotel extras

  • Day stay rates available - please contact hotel directly

  • 20-minute drive to Brisbane city

  • 5 minutes' walk to DFO shopping centre

  • 14-minute drive to the Brisbane Entertainment Centre

  • Domestic and international terminal shuttle

Our accommodation(s)

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Hotel location

Novotel Brisbane Airport

6-8 The Circuit, Brisbane Airport, Queensland
4008 BRISBANE
Australia

GPS:-27.414713, 153.082886

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

CATALINA RESTAURANT

Boasting contemporary interiors and a relaxed atmosphere, Catalina serves a delicious breakfast, with a modern Australian a la carte menu offered at lunch and dinner. Coffee and cake is available throughout the day.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.5/5  81 reviews

TripAdvisor Rating  4.0/5  2,541 reviews

Great hotel, amazing service, awesome restaurant

TripAdvisor rating 5.0/5

cecimartinez2022 Business - TripAdvisor review

The hotel is very nice, clean and located very conveniently close to the airport. The restaurant in the hotel is truly amazing. Excellent service, they go beyond expectation in how kind they are. Renee Chef prepared an amazing lunch even when they were between schedules (breakfast to lunch). Really excellent service

Pre cruise stay

TripAdvisor rating 5.0/5

584cassandral Families - TripAdvisor review

What a fabulous stay at Novotel Brisbane Airport. Upgraded to top floor due to my Accor Platinum status . Included breakfast was one of the best I’ve had . Everything was hot and fresh even at 10 am. Room was very clean and I think new carpet . Bed super comfy. Absolutely outstanding staff from Reception to Food and Beverage. The lady at the front desk in the Catalina restaurant for breakfast was incredibly friendly and helpful . DFO with good range of shops over the road - perfect for that last minute travel necessity. Pool undergoing refurbishment so we didn’t use but that will be a wonderful space when it reopens. Only $60 for a maxi taxi for 7 to Brisbane international cruise terminal. I will definitely be returning . Thanks so much to everyone .

Dear 584cassandral, Greetings from the Novotel Brisbane Airport. Thank you for taking the time to provide us with a wonderful review of your recent stay with us. As an Accor Platinum member, we understand how valuable your feedback is through your knowledge of our hotels and expectations of your stay. I am pleased to read of so many desirable aspects of your stay, from your breakfast in Catalina Restaurant and comfortable room, to our location proximity to the DFO and Brisbane Cruise Terminal. I greatly look forward to sharing your experience with the team as I know that they will greatly appreciate hearing about your time with us. Thank you again for you review and we look forward to the opportunity to welcome you back in the near future. Kind regards, Brett Hutson General Manager

Novotel Airport Hotel Brisbane. Great Hotel for Transit/Layover, short and Long stay for business and Personal Travels.

TripAdvisor rating 5.0/5

Steven L TripAdvisor review

I loved the Location. close to Airport and 15Monutes Drive to the Main Brisbane City. They where shops next street which i was able to go shop. Breakfast was great. Room Service exceptional. Clean ,Neat and cool. Air conditioning . Stuff friendliness was great.

Dear stevenIS2765MH, Greetings from the Novotel Brisbane Airport. I greatly appreciate the time you have taken to provide us with this amazing 5 star review. I am delighted to know that our location was suitable for your needs and that the services provided were up to your expections. At Novotel Brisbane Airport we strive to provide our guests with outstanding customer service, therefore it truly pleases me to know our team was able to deliver a great experience. I look forward to sharing your feedback with our team and we greatly look forward to the opportunity to welcome you back in the near future. Kind regards, Glenn Thomas Director of Operations

Excellent could not fault anything

TripAdvisor rating 5.0/5

Michelle B TripAdvisor review

The staff a very friendly and helpful,the room was excellent and the restaurant food was delicious we will be back for our next overseas trip,well done Novotel Brisbane Airport.What more can I say the restaurant was particularly good especially the staff who were prepared to stop and have a conversation with us,you don't get that everywhere,the food was perfect and service was very prompt so impressed

Dear A1693ZNmichelleb, Greetings from the Novotel Brisbane Airport. I greatly appreciate the time you have taken to provide us with this wonderful 5 star review. With our proximity to Brisbane Airport, we strive to provide a great overall service to our guests. I am delighted to know that our staff was able to provide you with outstanding customer service and that your experience at Catalina Restaurant & Bar was exceptional leaving you impressed. I look forward to sharing your feedback with our team and we greatly look forward to the opportunity to welcome you back in the near future. Kind regards, Glenn Thomas Director of Operations

Catalina restaurant at the Novotel

TripAdvisor rating 4.0/5

Kylie A TripAdvisor review

Restaurant food was good. Fast and efficient service. Wait staff very friendly. However, pricey for a family of 4! Noticed the menu items were different to what is on the Novotel website which was a shame. Obviously upgraded the menu but has now excluded pizzas and burgers which would have have been better for the teens.

Dear tr0yandkylie, Greetings from the Novotel Brisbane Airport. Thank you for taking the time to review our Catalina Restaurant. We greatly appreciate your comments in relation to the quality of the meals and the service you received. I am sorry to read of your experience in relation to our menu, as we do offer our signature burgers and pizzas on our all day menu. I am sorry that this was not communicated to you at the time and I will ensure to follow up with our team to ensure that this experience does not repeat itself in the future. I greatly appreciate the comments you have made as we continue to strive for excellent guest experiences. We hope to have the opportunity to welcome you back. Kind regards, Glenn Thomas Director of Operations

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Other web-users rate our hotel

  • 795 reviews 9.1/10 Location
  • 624 reviews 7.3/10 Room
  • 725 reviews 8.4/10 Service
  • 8 reviews 5/10 WiFi
  • 292 reviews 6.7/10 Food
  • 251 reviews 8.1/10 Cleanliness
  • 192 reviews 4.2/10 Value
  • 167 reviews 1/10 Pool

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