Novotel Brisbane Airport 4.5 stars

Customer review rating (ALL Rating) 4.5/5 649 reviews

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Description

Hotel extras

  • Day stay rates available - please contact hotel directly

  • 20-minute drive to Brisbane city

  • 5 minutes' walk to DFO shopping centre

  • 14-minute drive to the Brisbane Entertainment Centre

  • Domestic and international terminal shuttle

Our accommodation(s)

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Hotel location

Novotel Brisbane Airport

6-8 The Circuit, Brisbane Airport, Queensland
4008 BRISBANE
Australia

GPS:-27.414713, 153.082886

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

CATALINA RESTAURANT

Boasting contemporary interiors and a relaxed atmosphere, Catalina serves a delicious breakfast, with a modern Australian a la carte menu offered at lunch and dinner. Coffee and cake is available throughout the day.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.5/5  649 reviews

Customer review rating 4.5/5

William C. Families - Confirmed reviews ALL

Excellent. We left something in the room and had to call back after we left. No problem at all. All staff really friendly and easy to deal with. Restaurant food was ok but would probably go out next time.

Dear William, Thank you for your wonderful feedback. We’re delighted to hear you found your stay comfortable and quiet, making it ideal for an early international flight. We’re also pleased that our team was helpful and friendly in assisting with the item you left behind. Your comments about the restaurant are appreciated, and we’ll continue to look for ways to enhance the dining experience. We truly appreciate you sharing your experience and look forward to welcoming you back again soon. Sincerely, Novotel Brisbane Airport

Customer review rating 5.0/5

Peggy H. Families - Confirmed reviews ALL

could not fault anyone at reception or the restaurant

Dear Peggy, Thank you for your wonderful feedback. We’re delighted to hear you found our reception well-organised with plenty of helpful staff, and that your experience in the restaurant was equally positive. Your kind words will be shared with the team, and we look forward to welcoming you back again soon for another great stay. Warm regards, Novotel Brisbane Airport

Customer review rating 5.0/5

Carol P. Couples - Confirmed reviews ALL

Check in was a breeze by your friendly welcoming staff. We stayed in a beautiful top floor, close to your jaw dropping rooftop pool.

Dear Carol, Thank you for your wonderful feedback. We’re thrilled to hear you enjoyed our convenient location, beautiful room, and friendly, welcoming staff. It’s fantastic that your top-floor room near the rooftop pool added to your experience. We truly appreciate you sharing your experience and look forward to welcoming you back again soon. Warm regards, Novotel Brisbane Airport

Customer review rating 0.5/5

Lachlan S. F. Business - Confirmed reviews ALL

You managed to send me a survey. How about you send me the TAX Invoices for my two recent stays!

Dear Lachlan, We sincerely apologise for the inconvenience and frustration caused. It’s understandable that receiving your tax invoices should be straightforward without requiring follow-up. Please contact our team directly at the hotel so we can promptly issue the invoices for your two recent stays. We appreciate your patience and will ensure this is resolved as quickly as possible. Sincerely, Novotel Brisbane Airport

Customer review rating 5.0/5

Alisha H. Couples - Confirmed reviews ALL

The staff were very friendly and welcoming, and the room was clean and comfortable. Overall, it was a really pleasant stay.

Dear Alisha, Thank you for your wonderful feedback. We’re delighted to hear you felt so welcomed by our friendly team and enjoyed a clean, comfortable room. We truly appreciate you sharing your experience and look forward to welcoming you back again soon for another pleasant stay. Warm regards, Novotel Brisbane Airport

Other web-users rate our hotel

  • 1,497 reviews 9.2/10 Location
  • 1,229 reviews 8/10 Room
  • 1,316 reviews 8.5/10 Service
  • 47 reviews 3.4/10 WiFi
  • 703 reviews 7.7/10 Comfort
  • 567 reviews 6.7/10 Food
  • 548 reviews 8.7/10 Cleanliness
  • 378 reviews 4.7/10 Value

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