Novotel Brisbane Airport 4.5 stars

Customer review rating (ALL Rating) 4.5/5 363 reviews

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Description

Hotel extras

  • Day stay rates available - please contact hotel directly

  • 20-minute drive to Brisbane city

  • 5 minutes' walk to DFO shopping centre

  • 14-minute drive to the Brisbane Entertainment Centre

  • Domestic and international terminal shuttle

Our accommodation(s)

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Hotel location

Novotel Brisbane Airport

6-8 The Circuit, Brisbane Airport, Queensland
4008 BRISBANE
Australia

GPS:-27.414713, 153.082886

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

CATALINA RESTAURANT

Boasting contemporary interiors and a relaxed atmosphere, Catalina serves a delicious breakfast, with a modern Australian a la carte menu offered at lunch and dinner. Coffee and cake is available throughout the day.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  363 reviews

TripAdvisor Rating  4.2/5  2,712 reviews

Certificate of excellence 2025

Convenient and enjoyable

TripAdvisor rating 5.0/5

Bryony B TripAdvisor review

The location and convenience of the Novotel Brisbane Airport was a real positive. The staff were friendly and helpful and the restaurant had great atmosphere and lovely food. The room was large and quiet, you wouldn't know you were right next to the airport. A very positive experience!

Customer review rating 4.0/5

Andrew B. Business - Confirmed reviews ALL

Had great interactions with staff and also the catering team went out of their way to get me food that was available only in person delivered to my room!

Dear Andrew, Thank you for your kind words about your recent experience at our hotel. We are pleased to hear that our staff and catering team were able to assist you in a way that enhanced your stay. Your feedback is greatly appreciated and we hope to welcome you back again soon! Best regards, Novotel Brisbane Airport

Customer review rating 3.0/5

Cheryl N. Solo - Confirmed reviews ALL

Mixed communication from staff

Dear Cheryl, Thank you for your feedback. We’re sorry for the frustration you experienced with the booking process and the mixed communication you encountered. We apologise for the confusion regarding the shuttle service from the international terminal. Your comments have been shared with our team so we can clarify procedures and improve communication to ensure a more consistent experience for future guests. We appreciate you bringing this to our attention and thank you for your feedback. Sincerely, Novotel Brisbane Airport

Customer review rating 4.5/5

Chiara A. Business - Confirmed reviews ALL

Short overnight stay for work. Food was fine at the restaurant. Room was nice but aircon temperature could not be controlled and it was quite cold in my room.

Dear Chiara, Thank you for your feedback regarding your recent stay! We are pleased to hear that you enjoyed the food and found your room appealing. We appreciate your comments about the air conditioning, and we will take them into consideration to enhance our guests' comfort in the future. Best regards, Novotel Brisbane Airport

Great stay

TripAdvisor rating 5.0/5

traceeleewilcock TripAdvisor review

Beautiful stay, so incredibly convenient. Cross the car park to shop at DFO, 6 min from airport. Comfortable room, friendly staff. Big thanks to Delilah for her next level se

Dear Tracee, Thank you for your positive feedback regarding your recent stay! We are delighted to hear that you found our location convenient and enjoyed the comfort of your room, as well as the service provided by our staff. Your appreciation will be shared with Delilah! Best regards, Novotel Brisbane Airport

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Other web-users rate our hotel

  • 1,421 reviews 9.2/10 Location
  • 1,142 reviews 7.8/10 Room
  • 1,207 reviews 8.3/10 Service
  • 37 reviews 1.8/10 WiFi
  • 661 reviews 7.6/10 Comfort
  • 550 reviews 6.8/10 Food
  • 503 reviews 8.5/10 Cleanliness
  • 358 reviews 4.7/10 Value

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