Novotel Brisbane Airport 4.5 stars

Customer review rating (ALL Rating) 4.4/5 2,166 reviews

Novotel Brisbane Airport - Image 1
Novotel Brisbane Airport - Image 2
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Novotel Brisbane Airport - Image 4

Description

Hotel extras

  • Day stay rates available - please contact hotel directly

  • 20-minute drive to Brisbane city

  • 5 minutes' walk to DFO shopping centre

  • 14-minute drive to the Brisbane Entertainment Centre

  • Domestic and international terminal shuttle

Our accommodation(s)

Book this hotel
Room 1

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Hair dryer in bathroom

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room

Phone Facilities

  • Direct dial telephone
  • Voice mail

Tv Facilities

  • Children's TV Channels
  • In-house movies
  • Pay per view channel(s)
  • Satellite/cable colour TV
  • TV with on-screen billing info

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room

Bedding Facilities

  • Newspaper in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Iron
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • 4 pers. max
  • Bedding 2 x Double bed(s)

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Hair dryer in bathroom

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room

Phone Facilities

  • Direct dial telephone
  • Voice mail

Tv Facilities

  • Children's TV Channels
  • In-house movies
  • Pay per view channel(s)
  • Satellite/cable colour TV
  • TV with on-screen billing info

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room

Bedding Facilities

  • Newspaper in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Iron
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk

Bathroom

Bathroom Facilities

  • Hair dryer in bathroom

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room

Phone Facilities

  • Direct dial telephone
  • Voice mail

Tv Facilities

  • Children's TV Channels
  • In-house movies
  • Pay per view channel(s)
  • Satellite/cable colour TV
  • TV with on-screen billing info

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room

Bedding Facilities

  • Newspaper in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Iron
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk

Hotel location

Novotel Brisbane Airport

6-8 The Circuit, Brisbane Airport, Queensland
4008 BRISBANE
Australia

GPS:-27.414713, 153.082886

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
  • BNE Additional charge
  • BRISBANE Additional charge

Accessibility

Wheelchair accessible hotel

In hotel

Hotel informations

  • 157 rooms
  • 6 rooms for people with reduced mobility
  • 52 family rooms
  • 6 connecting rooms
  • 157 non-smoking rooms
  • 5 floors

Languages spoken at the hotel

  • English

Reduced mobility Facilities

100% Non Smoking Property

Elevator to all floor

Laundry / Valet Services

  • Dry cleaning / Ironing

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas
  • High speed transmission line

Air conditioning

Desk equipment available

  • Plugs and converters available on desks
  • Umbrellas

Safe deposit box at reception

  • Safe deposit box at reception

Check In & Check-out facilities

  • Express check-in
  • Express check-out

Concierge

  • Concierge

Porter

  • Porter

Currency exchange

  • Currency exchange

Catering

One Restaurant

One Bar

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Buffet Additional charge

Business

8 Meeting rooms

Business Center

  • Self service business center
  • Business center with support staff

Family

Babysitting on request

  • Babysitting on request

Services for children

  • Play area
  • Children''s TV Channels

Well-being

Rooftop Swimming Pool

  • Outside

Gym

  • On site
  • On site
  • Indoor parking
  • Private
  • 40 parking spaces
  • Max Limited Height: 2.1 m / 6.89 ft
  • Parking pricing: 15.62 € 25 AUD Per day

  • Parking for a month
  • Parking for a week

Security

  • Extinguisher
  • Sprinkler
  • Video surveillance in parking
  • Controled access parking
  • Parking equipped with lights
  • Patrolled parking
  • Smoke extractors in car park

Accessibility

  • Accessible parking

CATALINA RESTAURANT

Boasting contemporary interiors and a relaxed atmosphere, Catalina serves a delicious breakfast, with a modern Australian a la carte menu offered at lunch and dinner. Coffee and cake is available throughout the day.

Cooking style
Regional
Capacity
98
Accessibility
Accessible service

Other informations

Services

  • Air conditioning
  • Wheelchair access
  • Free Wireless internet (WiFi)
  • Booster Seats available (for Baby)
  • Reservation recommended

Payment

  • Cash
  • Credit card

Accommodate food

  • Brunch
  • Children menu
  • Gluten-free menu
  • Vegetarian menu

Boasting contemporary interiors and a relaxed atmosphere, Catalina serves a delicious breakfast, with a modern Australian a la carte menu offered at lunch and dinner. Coffee and cake is available throughout the day.

Located on the ground floor with a separate lounge area, Catalina Bar is modern, stylish and suave. Enjoy beer on tap, sip a cocktail, or choose from a wide range of local and international beers, wines and champagnes.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  2,166 reviews

Customer review rating 5.0/5

Maryanne P. Families - Confirmed reviews ALL

Customer review rating 1.5/5

Thomas M. Business - Confirmed reviews ALL

Customer review rating 2.0/5

George K. Business - Confirmed reviews ALL

Customer review rating 4.5/5

Anthony D. M. Business - Confirmed reviews ALL

Customer review rating 5.0/5

John B. Business - Confirmed reviews ALL

Customer review rating 1.5/5

Thomas M. Business - Confirmed reviews ALL

Worst sleep I've had in a hotel room for quite some time, airconditioning/ventilation was extremely noisy. Doors between adjoining rooms do not block sufficient noise.

Customer review rating 2.0/5

George K. Business - Confirmed reviews ALL

It seems profits are well and truly more important than quality in this hotel. Rooms are in need of new beds and furniture and the restaurant food isn’t any better

Customer review rating 4.5/5

Anthony D. M. Business - Confirmed reviews ALL

Relaxing

Customer review rating 5.0/5

John B. Business - Confirmed reviews ALL

Extremely friendly, welcoming & efficient staff upon check in & check out. Clean, quiet & well laid out room. Couldn't have asked for anything else for my short stay.

Customer review rating 4.0/5

Elizabeth P. Couples - Confirmed reviews ALL

Comfortable room with lovely beds. Disappointed that we were not given a welcome drink as Accor members - is that no longer offered?? We met friends for dinner in the restaurant. Food was very nice but I feel it was not as good as on our last visit, which admittedly was a couple of years ago.

Customer review rating 5.0/5

Sunny V. Families - Confirmed reviews ALL

The staff were helpful to accomodate an early check in request.

Customer review rating 5.0/5

Andrew E. M. Families - Confirmed reviews ALL

Easy and comfortable

Customer review rating 5.0/5

Donna C. Friends - Confirmed reviews ALL

The staff always greet you so politely and are very helpful. We felt very welcome and the location, right next to DFO is another plus. The staff in all areas are exceptional

Customer review rating 5.0/5

Shiree F. Couples - Confirmed reviews ALL

Lovely upgrade to a suite room with champagne

Customer review rating 4.0/5

Milja J. Solo - Confirmed reviews ALL

I was offered a quiet room, just as I had requested, and it was very clean, allowing me to enjoy a great night's sleep. I only wish the shuttle service were available late at night as well, and that breakfast were served a little later, until 11:00 or 11:30, as this would be more convenient for guests with late flight schedules. Having some small snacks available at the reception would also be a nice addition. Special thanks for providing customer service in Finnish! 😊

Customer review rating 4.0/5

Darshan P. Business - Confirmed reviews ALL

Not getting room service as expected. Delayed in providing dental kits by 45 minutes.

Customer review rating 4.0/5

Elizabeth L. Couples - Confirmed reviews ALL

Nice hotel, a bit on the expensive side though. Corridors on room floor very dark, difficult for people with low vision. Bathroom floors beautiful to look at but super slippery, not good for people with mobility issues

Customer review rating 0.5/5

Michael R. Business - Confirmed reviews ALL

I asked for our company invoice and never received it

Customer review rating 2.0/5

Deepesh A. Families - Confirmed reviews ALL

Room ok , check in smooth as electronic . Wifi was so patchy in my room . Works well Dow stairs . In today day and age good quality wifi in every room is basic and non negotiable .i used roaming data whole night which is terrible

Customer review rating 5.0/5

Jason L. Families - Confirmed reviews ALL

From the moment we entered the hotel we were welcomed warmly by the manager, she was efficient and proactive! After a 30 hr journey she enabled access to our room a little early, followed up with info about our lost baggage, and generally made us feel special and valued! Excellent facilities in hotel, dinner was very good, breakfast was equally positive experience! And a fond farewell at the end! Perfection

Customer review rating 1.0/5

Patricia H. Couples - Confirmed reviews ALL

I should have listened to previous reviews. WiFi kept dropping in our room. Called reception they acted surprised. They asked IT to reset the router in our room but no success. We were made to feel as if we were the only guests having issues but others also complained, I was told the next morning upon my additional complaint at check out. Your property should not advertise a service you can not provide. You put the staff in a very bad situation having to deceive guests. This property falls well short of it's price point. What a disappointment this property is to your hotel chain reputation.

Customer review rating 4.5/5

Bruce G. Couples - Confirmed reviews ALL

The hotel is well located near the airport. Food from the restaurant is good. The room was comfortable.

Customer review rating 5.0/5

Claire T. Families - Confirmed reviews ALL

The concierge at reception was so helpful - we arrived in the morning and they were happy to store our luggage until we could check in - he even arranged an earlier check in time for us. The Stargate mall was right next to the Novotel Hotel with great shopping and food options. A very convenient place to stay if you have an early flight the next morning!

Customer review rating 4.0/5

Colin N. S. Business - Confirmed reviews ALL

Overnight stay before flying home to NZ. Great location, easy access to terminal transfer bus makes for a stress free stop.

Other web-users rate our hotel

  • 1,829 reviews 9.2/10 Location
  • 1,670 reviews 7.8/10 Room
  • 1,765 reviews 8.6/10 Service
  • 75 reviews 4/10 WiFi
  • 725 reviews 8.6/10 Cleanliness
  • 680 reviews 6.8/10 Food
  • 477 reviews 5/10 Value
  • 355 reviews 7.8/10 Breakfast

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