Novotel Brisbane Airport 4.5 stars

Customer review rating (ALL Rating) 4.4/5 2,350 reviews

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Description

Hotel extras

  • Day stay rates available - please contact hotel directly

  • 20-minute drive to Brisbane city

  • 5 minutes' walk to DFO shopping centre

  • 14-minute drive to the Brisbane Entertainment Centre

  • Domestic and international terminal shuttle

Our accommodation(s)

Book this hotel
Room 1

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Hair dryer in bathroom

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room

Phone Facilities

  • Direct dial telephone
  • Voice mail

Tv Facilities

  • Children's TV Channels
  • In-house movies
  • Pay per view channel(s)
  • Satellite/cable colour TV
  • TV with on-screen billing info

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room

Bedding Facilities

  • Newspaper in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Iron
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • 4 pers. max
  • Bedding 2 x Double bed(s)

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Hair dryer in bathroom

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room

Phone Facilities

  • Direct dial telephone
  • Voice mail

Tv Facilities

  • Children's TV Channels
  • In-house movies
  • Pay per view channel(s)
  • Satellite/cable colour TV
  • TV with on-screen billing info

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room

Bedding Facilities

  • Newspaper in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Iron
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk

Bathroom

Bathroom Facilities

  • Hair dryer in bathroom

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room

Phone Facilities

  • Direct dial telephone
  • Voice mail

Tv Facilities

  • Children's TV Channels
  • In-house movies
  • Pay per view channel(s)
  • Satellite/cable colour TV
  • TV with on-screen billing info

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room

Bedding Facilities

  • Newspaper in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Iron
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk

Hotel location

Novotel Brisbane Airport

6-8 The Circuit, Brisbane Airport, Queensland
4008 BRISBANE
Australia

GPS:-27.414713, 153.082886

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
  • BNE Additional charge
  • BRISBANE Additional charge

Accessibility

Wheelchair accessible hotel

In hotel

Hotel informations

  • 157 rooms
  • 6 rooms for people with reduced mobility
  • 52 family rooms
  • 6 connecting rooms
  • 157 non-smoking rooms
  • 5 floors

Languages spoken at the hotel

  • English

Reduced mobility Facilities

100% Non Smoking Property

Elevator to all floor

Laundry / Valet Services

  • Dry cleaning / Ironing

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas
  • High speed transmission line

Air conditioning

Desk equipment available

  • Plugs and converters available on desks
  • Umbrellas

Safe deposit box at reception

  • Safe deposit box at reception

Check In & Check-out facilities

  • Express check-in
  • Express check-out

Concierge

  • Concierge

Porter

  • Porter

Currency exchange

  • Currency exchange

Catering

One Restaurant

One Bar

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Buffet Additional charge

Business

8 Meeting rooms

Business Center

  • Self service business center
  • Business center with support staff

Family

Babysitting on request

  • Babysitting on request

Services for children

  • Play area
  • Children''s TV Channels

Well-being

Rooftop Swimming Pool

  • Outside

Gym

  • On site
  • On site
  • Indoor parking
  • Private
  • 40 parking spaces
  • Max Limited Height: 2.1 m / 6.89 ft
  • Parking pricing: 15.40 € 25 AUD Per day

  • Parking for a month
  • Parking for a week

Security

  • Extinguisher
  • Sprinkler
  • Video surveillance in parking
  • Controled access parking
  • Parking equipped with lights
  • Patrolled parking
  • Smoke extractors in car park

Accessibility

  • Accessible parking

CATALINA RESTAURANT

Boasting contemporary interiors and a relaxed atmosphere, Catalina serves a delicious breakfast, with a modern Australian a la carte menu offered at lunch and dinner. Coffee and cake is available throughout the day.

Cooking style
Regional
Capacity
98
Accessibility
Accessible service

Other informations

Services

  • Air conditioning
  • Wheelchair access
  • Free Wireless internet (WiFi)
  • Booster Seats available (for Baby)
  • Reservation recommended

Payment

  • Cash
  • Credit card

Accommodate food

  • Brunch
  • Children menu
  • Gluten-free menu
  • Vegetarian menu

Boasting contemporary interiors and a relaxed atmosphere, Catalina serves a delicious breakfast, with a modern Australian a la carte menu offered at lunch and dinner. Coffee and cake is available throughout the day.

Located on the ground floor with a separate lounge area, Catalina Bar is modern, stylish and suave. Enjoy beer on tap, sip a cocktail, or choose from a wide range of local and international beers, wines and champagnes.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  2,350 reviews

Customer review rating 4.5/5

Karen B. Families - Confirmed reviews ALL

Customer review rating 5.0/5

Shibin J. Families - Confirmed reviews ALL

Customer review rating 4.0/5

Jen M. Couples - Confirmed reviews ALL

Customer review rating 3.5/5

Mellita M. J. Business - Confirmed reviews ALL

Customer review rating 5.0/5

Julie O. Solo - Confirmed reviews ALL

Customer review rating 5.0/5

Shibin J. Families - Confirmed reviews ALL

Lot of shopping areas nearby that one is a good option for everyone to buy anything at any time.

Customer review rating 4.0/5

Jen M. Couples - Confirmed reviews ALL

Our room is clean and tidy. Located across the road from DFO, shopping and places to eat was easy to get to. Service desk was very helpful and accommodating.

Customer review rating 3.5/5

Mellita M. J. Business - Confirmed reviews ALL

Lovely staff, comfortable room. Restaraunt needs a review of vegetarian options. The one vegetarian main meal was (pumpkin & sage ravioli) sounds great but was tasteless and smothered in a strong tomato sauce - very very average. Otherwise a good experience.

Customer review rating 5.0/5

Julie O. Solo - Confirmed reviews ALL

Easy, friendly check in. Clean and comfortable rooms. Room service was great.

Customer review rating 4.0/5

Littessa P. Business - Confirmed reviews ALL

I appreciate the bathrobes and slippers. The room was large and at the end of the hallway so very quiet. (209) Always a great location and next to DFO is great. Staff were friendly and helpful. Check in and out was easy. Room was clean. I would prefer a shower not over a bathtub, although this prevented water on the floor that is often a problem. The water pressure was very poor. We both chose not to have a morning shower because of it. I ran the bath but it took an hour to fill. The button to switch from shower head to bathtap was broken. The toilet seat did not properly fit the toilet. The food in the restaurant was disappointing. It is usually really good but chicken was dry, ravioli lacked flavour. Cocktails are great- love the mocha Martini! Overall it was ok, staff are great, but a few small repairs would improve it- particularly the water pressure issue!

Customer review rating 5.0/5

Roxie W. Families - Confirmed reviews ALL

Staff are fabulous .

Customer review rating 4.5/5

Angela C. Families - Confirmed reviews ALL

Close to airport, comfy beds and great shower. Would love it if they had a cold water jug in the fridge for arrival instead of just having tap water.

Customer review rating 2.0/5

Richard S. G. Solo - Confirmed reviews ALL

The only thing that was wrong, but which really spoiled the stay, was the undercooked fish and chips I had in the restaurant. The table staff were good, and I explained why I hadn’t eaten it. They offered to replace it, but I didn’t feel like anything else. The indigestion from what I’d eaten disrupted my sleep. Fish and chips cooked properly is not difficult to do.

Customer review rating 5.0/5

Michael P. Couples - Confirmed reviews ALL

We only stayed one night but wished we could stay more. Spacious room. Comfortable bed. Clean. Reception was helpful and pleasant. Excellent service. More hotels should be like this.

Customer review rating 5.0/5

Kevin K. Families - Confirmed reviews ALL

Room was great, quiet and clean. Bed was very comfortable, facilities were good and for Brisbane, shower pressure was reasonable. Being on the Skybus route was handy but taxi fare to airport was also reasonable. Very handy facility for late arrivals and early departures for airport and they deal in Australian dollars unlike a competitor who takes payment in American dollars with the subsequent currency transaction cost.

Customer review rating 5.0/5

Edwin F. E. Couples - Confirmed reviews ALL

VERY Friendly and helpful front desk staff. Outstanding.

Customer review rating 2.5/5

Jude C. Business - Confirmed reviews ALL

Check in with TJ was brilliant! She was very welcoming and super helpful.

Customer review rating 2.0/5

Simon W. Couples - Confirmed reviews ALL

Morning, We’ve stayed with you so many times over the past couple years. All our stays have been amazing until this last one. The mattress was horrible, very hard and uncomfortable. I’ve been having surgery when I come down and it is essential that I am comfortable. This was the one and only time I’ve had a bad experience. We did provide verbal feedback when checking out. We will see you again next week. Kind regards, Simon W.

Customer review rating 3.5/5

John W. Couples - Confirmed reviews ALL

Paid $379 AUD. Nice place but surprised there is no shuttle from airport to hotel. And $9 for shuttle from hotel to airport. Restaurant was fine.

Customer review rating 4.5/5

James D. Business - Confirmed reviews ALL

I had a very pleasant stay at the Novotel Hotel Brisbane airport The hotel was fresh, well appointed comfortable and well maintained, with excellent facilities and friendly, accommodating staff. The overall experience was enjoyable, and the hotel provided a relaxing and welcoming environment. The local restaurants Carolinas offered a good selection of choices with a fair selection of beverages at reasonable prices. The only minor drawback was its location , particularly when travelling to and from the airport. At a 7 minute drive , transfers were required, which added a little extra time and inconvenience to the journey. A more convenient location would certainly have made the stay even better. Overall, the hotel offered a comfortable and enjoyable experience, and despite the slight inconvenience of its location, I would happily recommend it to others.

Customer review rating 5.0/5

Jerald G. Solo - Confirmed reviews ALL

The food was good staff are very polite and accomodating

Customer review rating 5.0/5

Leandra C. Families - Confirmed reviews ALL

Very friendly staff helpful

Customer review rating 0.5/5

Lee C. Business - Confirmed reviews ALL

I left my watch in the room and realised at the airport. I called and got a taxi straight back to the hotel to be told it wasn’t there. I took it off to shower in the morning, so it couldn’t be anywhere else. Very poor by the staff I can be reach via le…

Customer review rating 3.0/5

Jo C. Business - Confirmed reviews ALL

Conference support could be more on point. Also the room I was in had a bit of a musty smell. Otherwise, it was a good experience.

Other web-users rate our hotel

  • 1,828 reviews 9.2/10 Location
  • 1,690 reviews 7.8/10 Room
  • 1,778 reviews 8.6/10 Service
  • 75 reviews 3.8/10 WiFi
  • 730 reviews 8.5/10 Cleanliness
  • 682 reviews 6.9/10 Food
  • 477 reviews 5/10 Value
  • 357 reviews 7.9/10 Breakfast

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