FV Brisbane by Peppers 4 stars

Customer review rating (ALL Rating) 3.9/5 1,049 reviews

FV Brisbane by Peppers - Image 1
FV Brisbane by Peppers - Image 2
FV Brisbane by Peppers - Image 3
FV Brisbane by Peppers - Image 4
191 Brunswick Street, 4006 FORTITUDE VALLEY, Australia

Description

Hotel extras

  • Enjoy uninterrupted views of Brisbane River and CBD while having a drink by the pool

  • Level up your movie nights with our onsite, luxe cinema; available for use during your stay

  • Outdoor garden, entertainment and BBQ areas are at your hand when you stay with us

  • When you stay with us, you are close to upmarket shopping, dining and entertainment areas

  • For your convenience, we offer onsite valet parking and offsite overflow parking

Our accommodation(s)

Book this hotel
Room 1

Suite

The Fortitude Suite

Photo out of - The Fortitude Suite

Situated in the heritage listed Foresters Hall on Level 4, the Fortitude Suite has access to No.1 Tower and rooftop Infinity Pool. This spacious suite has an expansive living area perfect for entertaining and equipped with a full kitchen.

Max. number of persons
3

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Ceramic glass cooktop
  • Coffee maker
  • Coffee/tea making facilities
  • Dishwasher
  • Electric stove
  • Fridge
  • Full kitchen
  • Gas hobs
  • Induction hobs
  • Kettle
  • Kitchen extractor fan
  • Microwave
  • Pots/Pans/Dishes
  • Refrigerator/freezer
  • Refrigerator with freezer compartment
  • Nespresso machine
  • Crockery and cooking utensils
  • Free in Room Mineral Water
  • Espresso machine
  • Complementary in room coffee or tea
  • Open kitchen
  • Furnished Kitchen

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Flexible showerhead
  • Hair dryer in bathroom
  • Mirror
  • Open bathroom
  • Slippers
  • Towel rack

Media And Technology

Internet Facilities

  • High speed internet
  • Optical fiber
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Children's TV Channels
  • Chromecast
  • Dedicated Sports Channel beIN Sports
  • Free movies/video
  • In-house movies
  • Music TV channels
  • Satellite/cable colour TV
  • 70'/178 cm screen
  • Flat screen
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Safe deposit box in room
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Rollaway bedAdditional charge

Comfort Features

  • Bedding and towel
  • Blackout curtain
  • Dish-cleaning supplies
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows
  • Separate closet
  • Slippers
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC
  • Converters/ Voltage adaptors

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system
  • Individual heating and air conditioning adjustment

Working Area

  • Safe large enough to accommodate a laptop
  • 3 pers. max
  • Bedding 1 x King size bed(s)
See availabilities

Apartment

1 Bedroom Apartment Foresters Hall

Photo out of - 1 Bedroom Apartment Foresters Hall

Situated in the heritage-listed Foresters Hall on Levels 1 - 4, these apartments have access to 'No.1' tower and rooftop Infinity Pool. The apartment has a full kitchen, laundry facilities and a bathroom with a rain showerhead.

Max. number of persons
3

Bedding

Queen size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Food And Beverage

Food And Beverage Facilities

  • Ceramic glass cooktop
  • Coffee maker
  • Coffee/tea making facilities
  • Dishwasher
  • Electric stove
  • Fridge
  • Full kitchen
  • Gas hobs
  • Induction hobs
  • Kettle
  • Kitchen extractor fan
  • Kitchen maintenance kit
  • Microwave
  • Mini Bar
  • Pots/Pans/Dishes
  • Refrigerator/freezer
  • Refrigerator with freezer compartment
  • Nespresso machine
  • Crockery and cooking utensils
  • Open kitchen
  • Furnished Kitchen

Bathroom

Bathroom Facilities

  • Bathroom products
  • Flexible showerhead
  • Hair dryer in bathroom
  • Mirror
  • Towel rack
  • Universal shaving plug

Media And Technology

Internet Facilities

  • High speed internet
  • Optical fiber
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Children's TV Channels
  • Dedicated Sports Channel beIN Sports
  • Free movies/video
  • In-house movies
  • Music TV channels
  • Satellite/cable colour TV
  • 55'/140 cm screen
  • Flat screen
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Safe deposit box in room
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Cleaning kit
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC
  • Converters/ Voltage adaptors

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system
  • Individual heating and air conditioning adjustment
See availabilities

Apartment

1 Bedroom Premium Apartment

Non contractual photo

  • Ceramic glass cooktop
  • Coffee maker
  • Coffee/tea making facilities
  • Dishwasher
  • Electric stove
  • Fridge
  • Full kitchen
  • Gas hobs
  • Induction hobs
  • Kettle
  • Kitchen extractor fan
  • Kitchen maintenance kit
  • Microwave
  • Mini Bar
  • Pots/Pans/Dishes
  • Refrigerator/freezer
  • Refrigerator with freezer compartment
  • Nespresso machine
  • Crockery and cooking utensils
  • Open kitchen
  • Furnished Kitchen

Bathroom

Bathroom Facilities

  • Bathroom products
  • Flexible showerhead
  • Hair dryer in bathroom
  • Mirror
  • Towel rack
  • Universal shaving plug

Media And Technology

Internet Facilities

  • High speed internet
  • Optical fiber
  • Wireless internet in your roomAdditional charge

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Children's TV Channels
  • Dedicated Sports Channel beIN Sports
  • Free movies/video
  • In-house movies
  • Music TV channels
  • Satellite/cable colour TV
  • 55'/140 cm screen
  • Flat screen
  • LCD screen - Liquid crystal display

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Safe deposit box in room
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Cleaning kit
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC
  • Converters/ Voltage adaptors

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system
  • Individual heating and air conditioning adjustment
See availabilities

Apartment

1 Bedroom Apartment - No.1

Non contractual photo

  • 3 pers. max
  • 55 m² / 592 sq ft
  • Bedding 1 x Queen size bed(s)
See availabilities

Apartment

2 Bedroom Apartment

Non contractual photo

  • Ceramic glass cooktop
  • Coffee maker
  • Coffee/tea making facilities
  • Dishwasher
  • Electric stove
  • Fridge
  • Full kitchen
  • Gas hobs
  • Induction hobs
  • Kettle
  • Kitchen extractor fan
  • Kitchen maintenance kit
  • Microwave
  • Mini Bar
  • Pots/Pans/Dishes
  • Refrigerator/freezer
  • Refrigerator with freezer compartment
  • Nespresso machine
  • Crockery and cooking utensils
  • Open kitchen
  • Furnished Kitchen

Bathroom

Bathroom Facilities

  • Bathroom products
  • Flexible showerhead
  • Hair dryer in bathroom
  • Mirror
  • Towel rack
  • Universal shaving plug

Media And Technology

Internet Facilities

  • High speed internet
  • Optical fiber
  • Wireless internet in your roomAdditional charge

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Children's TV Channels
  • Dedicated Sports Channel beIN Sports
  • Free movies/video
  • In-house movies
  • Music TV channels
  • Satellite/cable colour TV
  • Flat screen
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Safe deposit box in room
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Cleaning kit
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC
  • Converters/ Voltage adaptors

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system
  • Individual heating and air conditioning adjustment
See availabilities

Apartment

1 Bedroom Deluxe Apartment - No.1

  • Catering service
  • Ceramic glass cooktop
  • Coffee maker
  • Coffee/tea making facilities
  • Dishwasher
  • Electric stove
  • Fridge
  • Full kitchen
  • Gas hobs
  • Induction hobs
  • Kettle
  • Kitchen extractor fan
  • Microwave grill
  • Microwave
  • Pots/Pans/Dishes
  • Refrigerator/freezer
  • Refrigerator with freezer compartment
  • Nespresso machine
  • Studio/kitchenette
  • Crockery and cooking utensils
  • Complementary in room coffee or tea
  • Open kitchen
  • Furnished Kitchen

Bathroom

Bathroom Facilities

  • Bathroom products
  • Hair dryer in bathroom
  • Mirror
  • Towel rack

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Children's TV Channels
  • Chromecast
  • Dedicated Sports Channel beIN Sports
  • Free movies/video
  • In-house movies
  • Music TV channels
  • Satellite/cable colour TV
  • 22'/56 cm screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Safe deposit box in room
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Rollaway bedAdditional charge

Comfort Features

  • Bedding and towel
  • Blackout curtain
  • Dish-cleaning supplies
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows
  • Separate closet
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC
  • Converters/ Voltage adaptors

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system
  • Individual heating and air conditioning adjustment

Working Area

  • Adjustable desk lamp
  • Business Desk
  • Safe large enough to accommodate a laptop
See availabilities

Apartment

2 Bedroom Premium Apartment

  • Ceramic glass cooktop
  • Coffee maker
  • Coffee/tea making facilities
  • Dishwasher
  • Electric stove
  • Fridge
  • Full kitchen
  • Gas hobs
  • Induction hobs
  • Kettle
  • Kitchen extractor fan
  • Microwave
  • Pots/Pans/Dishes
  • Refrigerator/freezer
  • Refrigerator with freezer compartment
  • Nespresso machine
  • Crockery and cooking utensils
  • Complementary in room coffee or tea
  • Open kitchen
  • Furnished Kitchen

Bathroom

Bathroom Facilities

  • Bathroom products
  • Hair dryer in bathroom
  • Mirror
  • Towel rack

Media And Technology

Internet Facilities

  • High speed internet
  • Optical fiber
  • Wireless internet in your room
  • Wireless internet in your roomAdditional charge

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Children's TV Channels
  • Chromecast
  • Dedicated Sports Channel beIN Sports
  • Free movies/video
  • In-house movies
  • Music TV channels
  • Satellite/cable colour TV
  • 55'/140 cm screen
  • Flat screen
  • LCD screen - Liquid crystal display

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Safe deposit box in room
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Rollaway bedAdditional charge

Comfort Features

  • Bedding and towel
  • Blackout curtain
  • Dish-cleaning supplies
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows
  • Separate closet
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC
  • Converters/ Voltage adaptors

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system
  • Individual heating and air conditioning adjustment

Working Area

  • Adjustable desk lamp
  • Business Desk
  • Safe large enough to accommodate a laptop
See availabilities

Apartment

2 Bedroom 1 Bathroom Foresters Hall

Photo out of - 2 Bedroom 1 Bathroom Foresters Hall

Located in heritage‑listed Foresters Hall (Lv 1-4), these apts include access to No.1 Tower and a rooftop infinity pool. Features full kitchen, laundry, open‑plan living, and rain‑shower bathrooms. Bedding: 2 Queens or 1 King + 1 Queen.

  • Most of the accommodation:

    Dining room / area

Max. number of persons
5

Bedding

Queen size bed(s) x1

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Ceramic glass cooktop
  • Coffee maker
  • Coffee/tea making facilities
  • Dishwasher
  • Electric stove
  • Fridge
  • Full kitchen
  • Gas hobs
  • Induction hobs
  • Kettle
  • Kitchen extractor fan
  • Microwave
  • Pots/Pans/Dishes
  • Refrigerator/freezer
  • Refrigerator with freezer compartment
  • Nespresso machine
  • Crockery and cooking utensils
  • Complementary in room coffee or tea
  • Open kitchen
  • Furnished Kitchen

Bathroom

Bathroom Facilities

  • Bathroom products
  • Hair dryer in bathroom
  • Mirror
  • Towel rack

Media And Technology

Internet Facilities

  • High speed internet
  • Optical fiber
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Children's TV Channels
  • Chromecast
  • Dedicated Sports Channel beIN Sports
  • Free movies/video
  • In-house movies
  • Music TV channels
  • Satellite/cable colour TV
  • 55'/140 cm screen
  • Flat screen
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Safe deposit box in room
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Rollaway bedAdditional charge

Comfort Features

  • Bedding and towel
  • Blackout curtain
  • Dish-cleaning supplies
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows
  • Separate closet
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC
  • Converters/ Voltage adaptors

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system
  • Individual heating and air conditioning adjustment

Working Area

  • Adjustable desk lamp
  • Business Desk
  • Safe large enough to accommodate a laptop
See availabilities

Apartment

2 Bedroom 2 Bathroom Foresters Hall

Photo out of - 2 Bedroom 2 Bathroom Foresters Hall

Located in heritage‑listed Foresters Hall (Lv 1-4), these apts include access to No.1 Tower and a rooftop infinity pool. Features full kitchen, laundry, open‑plan living, and rain‑shower bathrooms. Bedding: 2 Queens or 1 King + 1 Queen.

  • Most of the accommodation:

    Balcony

Max. number of persons
5

Bedding

Queen size bed(s) x1

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Ceramic glass cooktop
  • Coffee maker
  • Coffee/tea making facilities
  • Dishwasher
  • Electric stove
  • Fridge
  • Full kitchen
  • Gas hobs
  • Induction hobs
  • Kettle
  • Kitchen extractor fan
  • Microwave
  • Pots/Pans/Dishes
  • Refrigerator/freezer
  • Refrigerator with freezer compartment
  • Nespresso machine
  • Crockery and cooking utensils
  • Complementary in room coffee or tea
  • Open kitchen
  • Furnished Kitchen

Bathroom

Bathroom Facilities

  • Bathroom products
  • Hair dryer in bathroom
  • Mirror
  • Towel rack

Media And Technology

Internet Facilities

  • High speed internet
  • Optical fiber
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Children's TV Channels
  • Chromecast
  • Dedicated Sports Channel beIN Sports
  • Free movies/video
  • In-house movies
  • Music TV channels
  • Satellite/cable colour TV
  • 55'/140 cm screen
  • Flat screen
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Safe deposit box in room
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Rollaway bedAdditional charge

Comfort Features

  • Bedding and towel
  • Blackout curtain
  • Dish-cleaning supplies
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows
  • Separate closet
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC
  • Converters/ Voltage adaptors

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system
  • Individual heating and air conditioning adjustment
See availabilities

Hotel location

FV Brisbane by Peppers

191 Brunswick Street
4006 FORTITUDE VALLEY
Australia

GPS:-27.456174, 153.031901

Telephone
Fax +61 7 3118 9198
Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • 100% Non Smoking Property
Near the property
  • Car park
  • 86 rooms
  • 101 non-smoking rooms
  • 30 floors

Languages spoken at the hotel

  • English
  • Chinese Mandarin

Reduced mobility Facilities

100% Non Smoking Property

Elevator to all floor

Lounge

  • Waiting area or lounge

Wi-Fi

  • High Speed WiFi
  • High speed transmission line
  • High Speed internet Additional charge
  • WiFi at the hotel Additional charge
  • WiFi in the communal areas Additional charge

Air conditioning

Desk equipment available

  • Plugs and converters available on desks

Check In & Check-out facilities

  • Late Checkout

Luggage storage

  • Luggage storage

Concierge

  • Concierge

Porter

  • Porter

Pets

Pets not allowed

Family

Services for children

  • Tourist guide for families

Well-being

Rooftop Pool

  • Outside
  • On site

Gymnasium

  • On site
  • Jacuzzi/Whirlpool bath

Sports and leisure

Gym

  • On site
  • On site
  • Indoor parking
  • Private
  • Parking opened 24/7
  • Max Limited Height: 2.09 m / 6.88 ft

  • Parking pricing: 33.89 € 55 AUD Per day
  • Parking for a month
  • Parking for a week

Services & equipment

  • Intercom
  • Stairs
  • Valet parking

Vehicles

  • Motorcycle places

Security

  • Well-lit parking
  • Parking with security service
  • Extinguisher
  • Sprinkler
  • CO detection in car park
  • Video surveillance in parking
  • Controled access parking
  • Parking equipped with lights
  • Patrolled parking
  • Smoke extractors in car park

Accessibility

  • Elevators
  • Accessible parking

First Parking

Additional charge

52 Alfred Street, 4006 Fortitude Valley

Parking information

  • Near the property
  • Indoor parking
  • Private
  • Parking opened 24/7
  • Max Limited Height: 1.89 m / 6.23 ft

  • Parking pricing: 21.57 € 35 AUD Per day

Services & equipment

  • Valet parking

Pool

Photo out of - Pool

Enjoy a drink by the heated u-shaped skyline pool, with uninterrupted views over the Brisbane River and CBD.

Rooftop Pool

Rooftop infinity pool with panoramic views of Moreton Bay and the surrounding city.

Opening hours
Monday
  • -
Tuesday
  • -
Wednesday
  • -
Thursday
  • -
Friday
  • -
Saturday
  • -
Sunday
  • -
Subsequent opening hours

Location

  • On site
  • 0 m / 0 mi

Pool features

  • Outdoor pool
  • Heated Pool
  • Overflowing pool
  • Chlorure treatment

At your disposal

  • Swimming ring
  • Shower

Access & Security

  • Pool areas wheelchair accessible
  • Staff trained in first aid

Dimension

  • Pool Depth Min: 1.1 m / 3.6 ft
  • Pool Depth Max: 1.6 m / 5.25 ft
  • Pool Size Min: 15 m / 49.22 ft
  • Pool Size Max: 3 m / 9.84 ft

Enjoy a drink by the heated u-shaped skyline pool, with uninterrupted views over the Brisbane River and CBD.

The FV Health Retreat, a fully-equipped state-of-the-art gym and yoga studio with floor to ceiling views of the Story Bridge and city.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.9/5  1,049 reviews

Customer review rating 0.5/5

Damien D. Business - Confirmed reviews ALL

Customer review rating 3.5/5

Kobi O. Friends - Confirmed reviews ALL

Customer review rating 5.0/5

Carlisle R. Business - Confirmed reviews ALL

Hi Carlisle, Thanks for letting us know about your recent stay. We appreciate seeing how much you enjoyed your stay as it was the perfect location and you found everything to your liking. I will certainly let the team know of how much you enjoyed yourself. We look forward to your next visit. Warm Regards, Michael Case Duty Manager

Customer review rating 4.0/5

Darren L. Couples - Confirmed reviews ALL

Dear Darren, Thank you for taking your time to complete this detailed survey, we sincerely appreciate it. We are very happy to read that you enjoyed most aspects of your stay, however we are disappointed that there were issues with your room, 305. Please be assured that your feedback has been forwarded to our refurbishment team, for further review. We thank you for bringing these issues to our attention. We look forward to welcoming you back to FV by Peppers in the future! Sincerely, Mike Robertson Duty Manager

Customer review rating 4.0/5

Timothy H. Solo - Confirmed reviews ALL

Customer review rating 3.5/5

Kobi O. Friends - Confirmed reviews ALL

There was an extremely long wait to check in, as there was only one staff member on at the time, and rooms weren't ready as there was an issue with housekeeping. The staff member, though, went out of his way to be accommodating so should be congratulated.

Customer review rating 5.0/5

Carlisle R. Business - Confirmed reviews ALL

Had a divine stay here, everything was perfect.

Hi Carlisle, Thanks for letting us know about your recent stay. We appreciate seeing how much you enjoyed your stay as it was the perfect location and you found everything to your liking. I will certainly let the team know of how much you enjoyed yourself. We look forward to your next visit. Warm Regards, Michael Case Duty Manager

Customer review rating 4.0/5

Darren L. Couples - Confirmed reviews ALL

Check in experience was nice and easy staff were very accommodating. We stayed in Foresters Hall which we usually prefer. The room provided was showing some age with the furniture having wear holes in the arms, flooring was looking very tired with stains and the shower was showing signs of age.

Dear Darren, Thank you for taking your time to complete this detailed survey, we sincerely appreciate it. We are very happy to read that you enjoyed most aspects of your stay, however we are disappointed that there were issues with your room, 305. Please be assured that your feedback has been forwarded to our refurbishment team, for further review. We thank you for bringing these issues to our attention. We look forward to welcoming you back to FV by Peppers in the future! Sincerely, Mike Robertson Duty Manager

Customer review rating 4.0/5

Timothy H. Solo - Confirmed reviews ALL

Room 1908, had no internet, working safe or working phone. Had to walk back to reception to inform. I commend the staff for everything they did to try and resolve but unfortunately another room was only available the next day. Overall the rest of the stay was pleasant.

Customer review rating 4.5/5

Jason F. Solo - Confirmed reviews ALL

We had a wonderful stay at FV by Peppers in Brisbane. The accommodation was comfortable, modern and well presented, with excellent facilities and a great location. The staff were welcoming and helpful, making the experience even more enjoyable. We would happily stay again and recommend it to others.

Dear Jason, Thank you for your amazing feedback! We are so happy to read that you enjoyed your stay with us. We would sincerely appreciate if you may please take a quick moment to leave us a Google review! Your feedback means a lot to us. https://www.google.com/travel/search?q=fv%20by%20peppers%20brisbane. We look forward to seeing you again. Warm regards, Mike Robertson Duty Manager

Customer review rating 4.0/5

Calvin K. Solo - Confirmed reviews ALL

Just found the bathroom sink a little small when it came to shaving

Dear Calvin, Thank you for taking your time to complete this detailed survey, we sincerely appreciate it. We are happy to read that you enjoyed all aspects of your stay. We hope to welcome you back in the future. Sincerely, Mike Robertson Duty Manager

Customer review rating 3.5/5

Georgia N. Couples - Confirmed reviews ALL

Overall it was good, we were placed in the residential building and it was really clean. The layout of the room was a bit odd and I wouldn’t recommend if you want privacy as anyone in the other building can see straight into your room. The women that checked us in was fantastic! I’m 6 months pregnant and she helped me with all our bags. We paid $55 for valet parking and was really disappointed. The front desk took 25 mins to get our car when we needed to go to dinner with family. They bought other peoples car before ours. They were very apologetic when we returned but it was disappointing for an FV Peppers Hotel.

Dear Georgia, Thank you for taking your time to complete this detailed survey, we sincerely appreciate it. We are really happy to read that you enjoyed most aspects of your stay, but we are disappointed that certain aspects, ie. valet parking and wait times, did not meet the standards that we pride ourselves on - for this, we truly apologise. Please be assured that your feedback will be used to enhance our operation, and to better train our brand-new team in Front Office. I look forward to welcoming you back to FV by Peppers. Sincerely, Mike Robertson Duty Manager

Customer review rating 4.0/5

Mohammad K. Business - Confirmed reviews ALL

Satisfied with everything, however, Wi-Fi every night from 9pm was almost non-existent. Despite advising the reception, the issue was not resolved.

Dear Mohammad, Thank you taking your time to complete this detailed survey, we sincerely appreciate it. We are happy to read that you enjoyed all aspects of your stay with us. I apologise that there were issues with your wifi during your stay - please be assured that this is something that is actively being followed up with our IT team. We look forward to welcoming you back in the future. Sincerely, Mike Robertson Duty Manager

Customer review rating 2.0/5

Elizabeth Y. Couples - Confirmed reviews ALL

Lovely, welcoming staff, but no wi-fi possible in our room, no TV (no signal) and no phone from the room. This was reported on a number of occasions, but even across a four night stay, it was not resolved.

Dear Elizabeth, Thank you for taking your time to complete this detailed survey, we sincerely appreciate it. We are happy to read that you enjoyed most aspects of your stay, but disappointed that the issues regarding the wifi impacted your stay. Please be advised that we were experiencing some technical outages with the wifi during your stay, however these issues are now resolved. I understand that this doesn't change the past, but we will use your feedback to better improve how we facilitate these sorts of issues in the future. I hope we can welcome you back to FV by Peppers. Sincerely, Mike Robertson Duty Manager

Customer review rating 1.5/5

Chris Y. Families - Confirmed reviews ALL

Sleepless nights filled with street noise in an overpriced filthy apartment that wasnt cleaned in months with broken blinds and fixtures that hadnt been maintained in months. Added by the insult of not getting a call from the main manager after Mike assured me they would take my matter seriously. I want my 20k ALL accor points back.

Dear Chris, Thank you for taking the time to tell us about your experience at the FV Brisbane by Peppers. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Peppers, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Reception

Customer review rating 2.0/5

Melisa D. Couples - Confirmed reviews ALL

Average. Apartment was not clean. Would of preferred to stay somewhere else and somewhere with onsite parking for guests

Dear Melisa, Thank you for taking the time to tell us about your experience at the FV Brisbane by Peppers. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Peppers, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Reception

Customer review rating 5.0/5

Paul W. Solo - Confirmed reviews ALL

Fast checking great hotel

Dear Paul, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Reception

Customer review rating 1.5/5

Haley S. Couples - Confirmed reviews ALL

On check in we were advised there would not be water until 5pm. We were only staying one night for an event and required a shower prior to this. When we left at 6pm the water still was not on. We had booked through Peppers directly and were not informed prior to check in even though all signs acknowledged they were aware by at least 8am that day. I am aware emergencies happen, but I would have appreciated prior knowledge to shower/wash hair prior to arriving at the hotel. Bottled water also wasn't provided to wash hands etc etc. It was a terrible experience.

Dear Haley, Thank you for taking the time to tell us about your experience at the FV Brisbane by Peppers. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Peppers, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Reception

Customer review rating 1.5/5

Nicole M. Friends - Confirmed reviews ALL

Our overall stay was very disappointing and I did not meet the standards I would expect from a 4 Star Hotel. We arrived to the hotel after the advertised check in time of 2pm, there was a long queue through the lobby with only one staff member managing the check ins - having one staff member managing a reception at check in time on a Saturday resulted in us and many others standing in a line for 45 minutes waiting to check in. While Michael was doing his best to manage this on his own, there were a number of occasions when additional staff members came to the front desk, but were sent away to move cars rather than assist with the growing queue in the lobby. These same staff members later returned to assist with check ins, which made the wait even more frustrating. When we were finally checked in, the staff member at no point acknowledged or offered an apology for the significant delay. Our room was located in the Avery Tower - upon arrival we immediately noticed that the floor mat outside our room was extremely dirty and appeared to not have been cleaned for some time. There were also several signs throughout the room that the cleaning had be rushed, and fell short of what is standard in a 4 Star Hotel. A further issue when we returned to the hotel late on Saturday evening. We were unable to access the other tower, following the instructions we had been provided on check in. After seeking assistance from the night receptionist, we were informed Level 6 is locked down overnight. This information had not been communicated to us at check in, leaving us confused and causing unnecessary stress when simply trying to return to our room. These combined, resulted in a less than satisfactory experience for our short time at the hotel.

Dear Nicole, Thank you for taking the time to tell us about your experience at the FV Brisbane by Peppers. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Peppers, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Reception

Customer review rating 3.5/5

Lauren B. Families - Confirmed reviews ALL

Good location but not at night.

Dear Lauren, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Reception

Customer review rating 5.0/5

Adam C. Couples - Confirmed reviews ALL

Had a lovely night at FV Peppers to finish off our trip back to Brisbane recently... the highlight really was the lovely staff member who checked us in, she was courteous, polite and friendly and accommodating when feedback was given (satnav sent us to the wrong entrance down the side street, she was so polite when she informed me this was the old entrance and even though it had been relocated some years back Google hadn't caught up!) She even remembered us the next morning in the lift again being so helpful in supplying us umbrellas so could walk to our breakfast date. She is to be highly commended as she was absolutely amazing (just annoyed I didn't get her name so this could be passed on to her).

Dear Adam, We very much appreciate your comments regarding your stay at the FV Brisbane by Peppers. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Reception

Customer review rating 0.5/5

Mary G. Friends - Confirmed reviews ALL

The bed was not clean smelt disgusting. I ended up sleeping on the sofa

Dear Mary, Thank you for taking the time to tell us about your experience at the FV Brisbane by Peppers. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Peppers, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Reception

Customer review rating 4.0/5

John N. Business - Confirmed reviews ALL

Only negative is the poor signage and no room to park outside to check in. Initially very difficult to find after calling reception, I was given landmark of cafe next door, which was incidentally had clear signage. Only valet parking, however often the area outside the property was full and had to drive around block several times until a space became available out front to pull in.

Dear John, We very much appreciate your comments regarding your stay at the FV Brisbane by Peppers. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Reception

Customer review rating 2.5/5

Ryan C. Business - Confirmed reviews ALL

Whilst trying to sleep it sounded like people flushing toilets having the sewage or gray water pipes in the bedroom was very frustrating waking me up multiple times a night.

Dear Ryan, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Reception

Other web-users rate our hotel

  • 401 reviews 8.3/10 Location
  • 782 reviews 6.8/10 Room
  • 557 reviews 6.7/10 Service
  • 21 reviews 4.3/10 WiFi
  • 300 reviews 4.5/10 Cleanliness
  • 127 reviews 6.7/10 Pool
  • 119 reviews 6.1/10 Value
  • 72 reviews 7.1/10 Wellness Area

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