FV Brisbane by Peppers 4 stars

Customer review rating (ALL Rating) 3.8/5 1,021 reviews

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Description

Hotel extras

  • Enjoy uninterrupted views of Brisbane River and CBD while having a drink by the pool

  • Level up your movie nights with our onsite, luxe cinema; available for use during your stay

  • Outdoor garden, entertainment and BBQ areas are at your hand when you stay with us

  • When you stay with us, you are close to upmarket shopping, dining and entertainment areas

  • For your convenience, we offer onsite parking and a 24 hour reception desk

Our accommodation(s)

Suite

The Fortitude Suite

  • 3 pers. max
  • Bedding 1 x King size bed(s)

Hotel location

FV Brisbane by Peppers

191 Brunswick Street
4006 FORTITUDE VALLEY
Australia

GPS:-27.456174, 153.031901

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • 100% Non Smoking Property
Near the property
  • Car park

Pool

Enjoy a drink by the heated u-shaped skyline pool, with uninterrupted views over the Brisbane River and CBD.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.8/5  1,021 reviews

Customer review rating 2.5/5

Paul R. Business - Confirmed reviews ALL

No breakfast available. Gym strength equipment in tatters, cables frayed. With Platinum status No upgrade. Taxi cost with no traffic $65 from airport.

Dear Paul, Thank you for taking the time to share your feedback. We’re glad you enjoyed your room, but we are truly sorry for the challenges you experienced during your stay. We sincerely apologies for the issues with the bed mattress, shower flooding, and gym equipment. Your comments have been shared with our team so that we can address these concerns promptly and improve for future guests. We also regret that your Platinum status experience did not meet expectations and that an upgrade was not available. Please know that upgrades are always subject to availability, and unfortunately, when the hotel is fully booked, we are unable to offer them. Your feedback will help us ensure our team is fully prepared to deliver the exceptional Platinum experience you deserve. We would love the opportunity to welcome you back and provide a stay that truly reflects the standards and experience you expect from Accor Platinum membership. Kind regards, Belinda Setiawati Duty Manager FV by Peppers

Customer review rating 4.5/5

Abel T. Couples - Confirmed reviews ALL

Awesome

Dear Abel, Thank you for taking the time to share your kind review! We are so pleased to hear that you had an awesome stay with us. We hope to welcome you back again soon for another enjoyable stay. Warm Regards, Madeline | Duty Manager FV by Peppers

Customer review rating 4.0/5

Harrison L. Couples - Confirmed reviews ALL

A great night away. Quiet clean overall. However there is some concerning black mould in the bathroom shower that needs to be adressesed ASAP... The lady who checked us in and out was fantastic, loved her personality, well presented and professional. Vallet was satisfactory, however the driver scrapped my front lip when going down the ramp into the carport after the roller doors.

Dear Harrison, Thank you for taking the time to share your experience with us. I sincerely apologise for the mould that was present in the shower during your stay and any inconvenience this may have caused. This is not the level of cleanliness we aim for and your feedback has been passed along to our housekeeping team to ensure appropriate action is taken to prevent this occurring again. We appreciate you bringing this to our attention and for mentioning that regardless of this, you found the apartment to be quite clean. I regret to hear that we may have caused damage to your vehicle whilst it was in our care, I understand how disappointing this would be. We will be investigating this matter further and will contact you with the outcome of the investigation. Please don't hesitate to reach out to us directly if you have any queries. Despite the issues you faced, I am so happy to hear that Maecy delivered fantastic service during your arrival and departure. We agree, Maecy has a wonderful personality and we are glad it shone through to make a positive impact on your stay. Your kind words have been passed on as I'm sure they will serve as encouragement for all of the team to continue to strive to deliver a high level of service and professionalism. Thank you for taking the time to share this positive experience. Overall, I am glad to hear you enjoyed your stay for a great night away! We hope to welcome you back again soon for another memorable stay. Warm Regards, Madeline | Duty Manager FV by Peppers

Customer review rating 5.0/5

Cindy T. Couples - Confirmed reviews ALL

Exceptional customer service! The girls at the reception were friendly and welcoming

Dear Cindy, Thank you so much for your lovely review. We’re absolutely delighted to hear you experienced exceptional customer service and found our reception team friendly and welcoming. Your kind words truly mean a lot, and I’ll be sure to share your feedback with the team. We look forward to welcoming you back again soon. Kind regards, Belinda Setiawati Duty Manager FV by Peppers

Customer review rating 4.5/5

Aimee D. Friends - Confirmed reviews ALL

Only there for a night but it had everything we needed. Great outdoor area and well maintained facilities.

Dear Aimee, Thank you for your kind feedback. We’re so pleased to hear you enjoyed our great location and found the hotel beautiful. It’s wonderful to know that even though it was a short stay, the apartment had everything you needed and that you were able to enjoy the outdoor area and our well-maintained facilities. We truly appreciate you choosing to stay with us and hope to welcome you back for a longer visit next time. Kind regards, Belinda Setiawati Duty Manager FV by Peppers

Other web-users rate our hotel

  • 409 reviews 7.8/10 Location
  • 822 reviews 6.7/10 Room
  • 574 reviews 6.9/10 Service
  • 15 reviews 8.3/10 WiFi
  • 341 reviews 4.6/10 Cleanliness
  • 318 reviews 5.1/10 Amenities
  • 149 reviews 7.4/10 Pool
  • 78 reviews 4.4/10 Food

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