FV Brisbane by Peppers 4 stars

Customer review rating (ALL Rating) 3.7/5 1,188 reviews

FV Brisbane by Peppers - Image 1
FV Brisbane by Peppers - Image 2
FV Brisbane by Peppers - Image 3
FV Brisbane by Peppers - Image 4
191 Brunswick Street, 4006 FORTITUDE VALLEY, Australia

Description

Hotel extras

  • Enjoy uninterrupted views of Brisbane River and CBD while having a drink by the pool

  • Level up your movie nights with our onsite, luxe cinema; available for use during your stay

  • Outdoor garden, entertainment and BBQ areas are at your hand when you stay with us

  • When you stay with us, you are close to upmarket shopping, dining and entertainment areas

  • For your convenience, we offer onsite parking and a 24 hour reception desk

Our accommodation(s)

Suite

The Fortitude Suite

  • 3 pers. max
  • Bedding 1 x King size bed(s)

Hotel location

FV Brisbane by Peppers

191 Brunswick Street
4006 FORTITUDE VALLEY
Australia

GPS:-27.456174, 153.031901

Telephone
Fax +61 7 3118 9198

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • 100% Non Smoking Property
Near the property
  • Car park

Pool

Enjoy a drink by the heated u-shaped skyline pool, with uninterrupted views over the Brisbane River and CBD.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.7/5  1,188 reviews

TripAdvisor Rating  3.5/5  593 reviews

Customer review rating 0.5/5

Kody Couples - Confirmed reviews ALL

We had the pleasure of staying at fb peppers 1.5 years ago. We returned on the 3rd of January 2025. For 2 nights. Unfortunately the front counter was not very helpful and slow. We arrived and recieved the lowest floor possible. Our sheets we stained with makeup and not clean. The room was dark and unpleasant. There were dead cockroaches on our kitchen floor. When we asked for new sheets they took 24 hours to clean and remake. The facilities were also not clean and quite dirty. Our experience was very much unpleasant and not worth the $500 we spent on the 2 nights.

Dreadful service, nice hotel

Customer review rating 0.5/5

Jessica Friends - Confirmed reviews ALL

Check in took at least 30 minutes. We arrived at the address on checkin emails, but there was no one at reception and we couldn’t get in the door. Called - it takes FOREVER for someone to answer. We are told we need to drive/walk around the corner. Once at check in, our room is in another building all together, there is no valley or people to help with bags. Also told we need to pay an extra $30 for parking and it’s almost a km away. $490 for one night plus parking is very steep. Most poor aspect- we left our pillow in the room, I rang straight away and 2 days later after numerous calls in (APPALLING PHONE SERVICE - hard to have the phone answered) I’m told it was found and they can post it. Now on 2 days after that and I can’t get a hold of anyone on the phone , nothing has been arranged as far as I know and we just want our pillow back. Happy to take the money, but not happy to help in person or after

Room for Improvement at Peppers Fortitude Valley

Customer review rating 3.0/5

Josh Solo - Confirmed reviews ALL

I recently stayed at Peppers in Fortitude Valley, and while I appreciated the thoughtful gesture of a bottle of bubbly and chocolates (likely due to my Platinum status), the overall quality of the apartment was disappointing. The carpet had visible stains and appeared poorly maintained, which immediately detracted from the experience. Additionally, the mirror frame was scuffed, and the tea and coffee box was chipped and worn, which was unexpected given the premium branding of Peppers. The balcony area was another letdown, with rust marks on the tiles that highlighted a lack of attention to detail. While the location and the welcome treats were nice touches, the upkeep and maintenance of the apartment did not meet the standards expected of a Peppers property. Overall, I would rate my stay a 6/10 and hope the team takes note of these issues to improve future guest experiences.

Dear Joshua B., Thank you for sharing your feedback regarding your recent stay at Peppers Fortitude Valley. We truly value our Platinum members, and we are grateful for your loyalty. I’m glad to hear that you appreciated the welcoming gesture of the bubbly and chocolates. However, I sincerely apologize that the quality and maintenance of the apartment did not meet your expectations. Your concerns regarding the carpet, mirror frame, tea and coffee box, and balcony area are certainly concerning, and I want to assure you that these issues will be addressed with our housekeeping and maintenance teams immediately. At Peppers, we pride ourselves on providing a premium experience, and I regret that we fell short in this instance. Your feedback is invaluable, and we will take the necessary steps to ensure that future guests enjoy a more polished and comfortable stay. I appreciate your understanding and hope that we can welcome you back in the future, where we will strive to exceed your expectations. Best regards, Duty Manager

Convenient, safe, and good location

Customer review rating 4.0/5

Sydney Friends - Confirmed reviews ALL

Stayed for three nights over new years. Facilities were good. Only downfall is no room cleaning during the day.

Dear Piper F., Thank you for taking the time to share your experience. We’re glad to hear you enjoyed our facilities during your stay over New Year’s. We do apologize for the lack of room cleaning during the day. We understand how important this service is and will ensure your feedback is passed on to our team for consideration. In the meantime, please feel free to reach out if there’s anything we can assist you with during future stays. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Duty Manager

Customer review rating 3.0/5

Linda G. Families - Confirmed reviews ALL

The room was not cleaned properly. It was most disappointing as we'd gone to a fair effort to organise twin share as I was staying with my sibling. Luckily Matt from front desk went over and beyond to relocate us and separated the beds after "housekeeping " had left for the day.

Dear Linda G., Thank you for your feedback. I sincerely apologize for the inconvenience you experienced with the cleanliness of your room. This is certainly not the standard we strive to maintain, and I understand how disappointing it must have been, especially after your efforts to organize the twin-share arrangement. I’m glad to hear the front desk team was able to assist you by relocating you and arranging the beds as needed. Your satisfaction is important to us, and I will ensure your feedback is shared with our housekeeping team to help improve our service. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Duty Manager

In partnership with TripAdvisor

Other web-users rate our hotel

  • 458 reviews 7.6/10 Location
  • 856 reviews 5.9/10 Room
  • 578 reviews 6.2/10 Service
  • 13 reviews 3.3/10 WiFi
  • 369 reviews 3.2/10 Cleanliness
  • 342 reviews 4.4/10 Amenities
  • 307 reviews 5/10 Comfort
  • 167 reviews 7.1/10 Pool

Powered by Trustyou

Our other establishments nearby

All our hotels in Fortitude Valley

Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.