FV Brisbane by Peppers 4 stars

Customer review rating (ALL Rating) 3.9/5 1,050 reviews

FV Brisbane by Peppers - Image 1
FV Brisbane by Peppers - Image 2
FV Brisbane by Peppers - Image 3
FV Brisbane by Peppers - Image 4
191 Brunswick Street, 4006 FORTITUDE VALLEY, Australia

Description

Hotel extras

  • Enjoy uninterrupted views of Brisbane River and CBD while having a drink by the pool

  • Level up your movie nights with our onsite, luxe cinema; available for use during your stay

  • Outdoor garden, entertainment and BBQ areas are at your hand when you stay with us

  • When you stay with us, you are close to upmarket shopping, dining and entertainment areas

  • For your convenience, we offer onsite valet parking and offsite overflow parking

Our accommodation(s)

Book this hotel
Room 1

Suite

The Fortitude Suite

Photo out of - The Fortitude Suite

Situated in the heritage listed Foresters Hall on Level 4, the Fortitude Suite has access to No.1 Tower and rooftop Infinity Pool. This spacious suite has an expansive living area perfect for entertaining and equipped with a full kitchen.

Max. number of persons
3

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Ceramic glass cooktop
  • Coffee maker
  • Coffee/tea making facilities
  • Dishwasher
  • Electric stove
  • Fridge
  • Full kitchen
  • Gas hobs
  • Induction hobs
  • Kettle
  • Kitchen extractor fan
  • Microwave
  • Pots/Pans/Dishes
  • Refrigerator/freezer
  • Refrigerator with freezer compartment
  • Nespresso machine
  • Crockery and cooking utensils
  • Free in Room Mineral Water
  • Espresso machine
  • Complementary in room coffee or tea
  • Open kitchen
  • Furnished Kitchen

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Flexible showerhead
  • Hair dryer in bathroom
  • Mirror
  • Open bathroom
  • Slippers
  • Towel rack

Media And Technology

Internet Facilities

  • High speed internet
  • Optical fiber
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Children's TV Channels
  • Chromecast
  • Dedicated Sports Channel beIN Sports
  • Free movies/video
  • In-house movies
  • Music TV channels
  • Satellite/cable colour TV
  • 70'/178 cm screen
  • Flat screen
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Safe deposit box in room
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Rollaway bedAdditional charge

Comfort Features

  • Bedding and towel
  • Blackout curtain
  • Dish-cleaning supplies
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows
  • Separate closet
  • Slippers
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC
  • Converters/ Voltage adaptors

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system
  • Individual heating and air conditioning adjustment

Working Area

  • Safe large enough to accommodate a laptop
  • 3 pers. max
  • Bedding 1 x King size bed(s)
See availabilities

Apartment

1 Bedroom Apartment Foresters Hall

Photo out of - 1 Bedroom Apartment Foresters Hall

Situated in the heritage-listed Foresters Hall on Levels 1 - 4, these apartments have access to 'No.1' tower and rooftop Infinity Pool. The apartment has a full kitchen, laundry facilities and a bathroom with a rain showerhead.

Max. number of persons
3

Bedding

Queen size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Food And Beverage

Food And Beverage Facilities

  • Ceramic glass cooktop
  • Coffee maker
  • Coffee/tea making facilities
  • Dishwasher
  • Electric stove
  • Fridge
  • Full kitchen
  • Gas hobs
  • Induction hobs
  • Kettle
  • Kitchen extractor fan
  • Kitchen maintenance kit
  • Microwave
  • Mini Bar
  • Pots/Pans/Dishes
  • Refrigerator/freezer
  • Refrigerator with freezer compartment
  • Nespresso machine
  • Crockery and cooking utensils
  • Open kitchen
  • Furnished Kitchen

Bathroom

Bathroom Facilities

  • Bathroom products
  • Flexible showerhead
  • Hair dryer in bathroom
  • Mirror
  • Towel rack
  • Universal shaving plug

Media And Technology

Internet Facilities

  • High speed internet
  • Optical fiber
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Children's TV Channels
  • Dedicated Sports Channel beIN Sports
  • Free movies/video
  • In-house movies
  • Music TV channels
  • Satellite/cable colour TV
  • 55'/140 cm screen
  • Flat screen
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Safe deposit box in room
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Cleaning kit
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC
  • Converters/ Voltage adaptors

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system
  • Individual heating and air conditioning adjustment
See availabilities

Apartment

1 Bedroom Premium Apartment

Non contractual photo

  • Ceramic glass cooktop
  • Coffee maker
  • Coffee/tea making facilities
  • Dishwasher
  • Electric stove
  • Fridge
  • Full kitchen
  • Gas hobs
  • Induction hobs
  • Kettle
  • Kitchen extractor fan
  • Kitchen maintenance kit
  • Microwave
  • Mini Bar
  • Pots/Pans/Dishes
  • Refrigerator/freezer
  • Refrigerator with freezer compartment
  • Nespresso machine
  • Crockery and cooking utensils
  • Open kitchen
  • Furnished Kitchen

Bathroom

Bathroom Facilities

  • Bathroom products
  • Flexible showerhead
  • Hair dryer in bathroom
  • Mirror
  • Towel rack
  • Universal shaving plug

Media And Technology

Internet Facilities

  • High speed internet
  • Optical fiber
  • Wireless internet in your roomAdditional charge

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Children's TV Channels
  • Dedicated Sports Channel beIN Sports
  • Free movies/video
  • In-house movies
  • Music TV channels
  • Satellite/cable colour TV
  • 55'/140 cm screen
  • Flat screen
  • LCD screen - Liquid crystal display

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Safe deposit box in room
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Cleaning kit
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC
  • Converters/ Voltage adaptors

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system
  • Individual heating and air conditioning adjustment
See availabilities

Apartment

1 Bedroom Apartment - No.1

Non contractual photo

  • 3 pers. max
  • 55 m² / 592 sq ft
  • Bedding 1 x Queen size bed(s)
See availabilities

Apartment

2 Bedroom Apartment

Non contractual photo

  • Ceramic glass cooktop
  • Coffee maker
  • Coffee/tea making facilities
  • Dishwasher
  • Electric stove
  • Fridge
  • Full kitchen
  • Gas hobs
  • Induction hobs
  • Kettle
  • Kitchen extractor fan
  • Kitchen maintenance kit
  • Microwave
  • Mini Bar
  • Pots/Pans/Dishes
  • Refrigerator/freezer
  • Refrigerator with freezer compartment
  • Nespresso machine
  • Crockery and cooking utensils
  • Open kitchen
  • Furnished Kitchen

Bathroom

Bathroom Facilities

  • Bathroom products
  • Flexible showerhead
  • Hair dryer in bathroom
  • Mirror
  • Towel rack
  • Universal shaving plug

Media And Technology

Internet Facilities

  • High speed internet
  • Optical fiber
  • Wireless internet in your roomAdditional charge

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Children's TV Channels
  • Dedicated Sports Channel beIN Sports
  • Free movies/video
  • In-house movies
  • Music TV channels
  • Satellite/cable colour TV
  • Flat screen
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Safe deposit box in room
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Cleaning kit
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC
  • Converters/ Voltage adaptors

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system
  • Individual heating and air conditioning adjustment
See availabilities

Apartment

1 Bedroom Deluxe Apartment - No.1

  • Catering service
  • Ceramic glass cooktop
  • Coffee maker
  • Coffee/tea making facilities
  • Dishwasher
  • Electric stove
  • Fridge
  • Full kitchen
  • Gas hobs
  • Induction hobs
  • Kettle
  • Kitchen extractor fan
  • Microwave grill
  • Microwave
  • Pots/Pans/Dishes
  • Refrigerator/freezer
  • Refrigerator with freezer compartment
  • Nespresso machine
  • Studio/kitchenette
  • Crockery and cooking utensils
  • Complementary in room coffee or tea
  • Open kitchen
  • Furnished Kitchen

Bathroom

Bathroom Facilities

  • Bathroom products
  • Hair dryer in bathroom
  • Mirror
  • Towel rack

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Children's TV Channels
  • Chromecast
  • Dedicated Sports Channel beIN Sports
  • Free movies/video
  • In-house movies
  • Music TV channels
  • Satellite/cable colour TV
  • 22'/56 cm screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Safe deposit box in room
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Rollaway bedAdditional charge

Comfort Features

  • Bedding and towel
  • Blackout curtain
  • Dish-cleaning supplies
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows
  • Separate closet
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC
  • Converters/ Voltage adaptors

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system
  • Individual heating and air conditioning adjustment

Working Area

  • Adjustable desk lamp
  • Business Desk
  • Safe large enough to accommodate a laptop
See availabilities

Apartment

2 Bedroom Premium Apartment

  • Ceramic glass cooktop
  • Coffee maker
  • Coffee/tea making facilities
  • Dishwasher
  • Electric stove
  • Fridge
  • Full kitchen
  • Gas hobs
  • Induction hobs
  • Kettle
  • Kitchen extractor fan
  • Microwave
  • Pots/Pans/Dishes
  • Refrigerator/freezer
  • Refrigerator with freezer compartment
  • Nespresso machine
  • Crockery and cooking utensils
  • Complementary in room coffee or tea
  • Open kitchen
  • Furnished Kitchen

Bathroom

Bathroom Facilities

  • Bathroom products
  • Hair dryer in bathroom
  • Mirror
  • Towel rack

Media And Technology

Internet Facilities

  • High speed internet
  • Optical fiber
  • Wireless internet in your room
  • Wireless internet in your roomAdditional charge

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Children's TV Channels
  • Chromecast
  • Dedicated Sports Channel beIN Sports
  • Free movies/video
  • In-house movies
  • Music TV channels
  • Satellite/cable colour TV
  • 55'/140 cm screen
  • Flat screen
  • LCD screen - Liquid crystal display

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Safe deposit box in room
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Rollaway bedAdditional charge

Comfort Features

  • Bedding and towel
  • Blackout curtain
  • Dish-cleaning supplies
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows
  • Separate closet
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC
  • Converters/ Voltage adaptors

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system
  • Individual heating and air conditioning adjustment

Working Area

  • Adjustable desk lamp
  • Business Desk
  • Safe large enough to accommodate a laptop
See availabilities

Apartment

2 Bedroom 1 Bathroom Foresters Hall

Photo out of - 2 Bedroom 1 Bathroom Foresters Hall

Located in heritage‑listed Foresters Hall (Lv 1-4), these apts include access to No.1 Tower and a rooftop infinity pool. Features full kitchen, laundry, open‑plan living, and rain‑shower bathrooms. Bedding: 2 Queens or 1 King + 1 Queen.

  • Most of the accommodation:

    Dining room / area

Max. number of persons
5

Bedding

Queen size bed(s) x1

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Ceramic glass cooktop
  • Coffee maker
  • Coffee/tea making facilities
  • Dishwasher
  • Electric stove
  • Fridge
  • Full kitchen
  • Gas hobs
  • Induction hobs
  • Kettle
  • Kitchen extractor fan
  • Microwave
  • Pots/Pans/Dishes
  • Refrigerator/freezer
  • Refrigerator with freezer compartment
  • Nespresso machine
  • Crockery and cooking utensils
  • Complementary in room coffee or tea
  • Open kitchen
  • Furnished Kitchen

Bathroom

Bathroom Facilities

  • Bathroom products
  • Hair dryer in bathroom
  • Mirror
  • Towel rack

Media And Technology

Internet Facilities

  • High speed internet
  • Optical fiber
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Children's TV Channels
  • Chromecast
  • Dedicated Sports Channel beIN Sports
  • Free movies/video
  • In-house movies
  • Music TV channels
  • Satellite/cable colour TV
  • 55'/140 cm screen
  • Flat screen
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Safe deposit box in room
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Rollaway bedAdditional charge

Comfort Features

  • Bedding and towel
  • Blackout curtain
  • Dish-cleaning supplies
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows
  • Separate closet
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC
  • Converters/ Voltage adaptors

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system
  • Individual heating and air conditioning adjustment

Working Area

  • Adjustable desk lamp
  • Business Desk
  • Safe large enough to accommodate a laptop
See availabilities

Apartment

2 Bedroom 2 Bathroom Foresters Hall

Photo out of - 2 Bedroom 2 Bathroom Foresters Hall

Located in heritage‑listed Foresters Hall (Lv 1-4), these apts include access to No.1 Tower and a rooftop infinity pool. Features full kitchen, laundry, open‑plan living, and rain‑shower bathrooms. Bedding: 2 Queens or 1 King + 1 Queen.

  • Most of the accommodation:

    Balcony

Max. number of persons
5

Bedding

Queen size bed(s) x1

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Ceramic glass cooktop
  • Coffee maker
  • Coffee/tea making facilities
  • Dishwasher
  • Electric stove
  • Fridge
  • Full kitchen
  • Gas hobs
  • Induction hobs
  • Kettle
  • Kitchen extractor fan
  • Microwave
  • Pots/Pans/Dishes
  • Refrigerator/freezer
  • Refrigerator with freezer compartment
  • Nespresso machine
  • Crockery and cooking utensils
  • Complementary in room coffee or tea
  • Open kitchen
  • Furnished Kitchen

Bathroom

Bathroom Facilities

  • Bathroom products
  • Hair dryer in bathroom
  • Mirror
  • Towel rack

Media And Technology

Internet Facilities

  • High speed internet
  • Optical fiber
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Children's TV Channels
  • Chromecast
  • Dedicated Sports Channel beIN Sports
  • Free movies/video
  • In-house movies
  • Music TV channels
  • Satellite/cable colour TV
  • 55'/140 cm screen
  • Flat screen
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Safe deposit box in room
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Rollaway bedAdditional charge

Comfort Features

  • Bedding and towel
  • Blackout curtain
  • Dish-cleaning supplies
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows
  • Separate closet
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC
  • Converters/ Voltage adaptors

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system
  • Individual heating and air conditioning adjustment
See availabilities

Hotel location

FV Brisbane by Peppers

191 Brunswick Street
4006 FORTITUDE VALLEY
Australia

GPS:-27.456174, 153.031901

Telephone
Fax +61 7 3118 9198
Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • 100% Non Smoking Property
Near the property
  • Car park
  • 86 rooms
  • 101 non-smoking rooms
  • 30 floors

Languages spoken at the hotel

  • English
  • Chinese Mandarin

Reduced mobility Facilities

100% Non Smoking Property

Elevator to all floor

Lounge

  • Waiting area or lounge

Wi-Fi

  • High Speed WiFi
  • High speed transmission line
  • High Speed internet Additional charge
  • WiFi at the hotel Additional charge
  • WiFi in the communal areas Additional charge

Air conditioning

Desk equipment available

  • Plugs and converters available on desks

Check In & Check-out facilities

  • Late Checkout

Luggage storage

  • Luggage storage

Concierge

  • Concierge

Porter

  • Porter

Pets

Pets not allowed

Family

Services for children

  • Tourist guide for families

Well-being

Rooftop Pool

  • Outside
  • On site

Gymnasium

  • On site
  • Jacuzzi/Whirlpool bath

Sports and leisure

Gym

  • On site
  • On site
  • Indoor parking
  • Private
  • Parking opened 24/7
  • Max Limited Height: 2.09 m / 6.88 ft

  • Parking pricing: 55 AUD 55 AUD Per day
  • Parking for a month
  • Parking for a week

Services & equipment

  • Intercom
  • Stairs
  • Valet parking

Vehicles

  • Motorcycle places

Security

  • Well-lit parking
  • Parking with security service
  • Extinguisher
  • Sprinkler
  • CO detection in car park
  • Video surveillance in parking
  • Controled access parking
  • Parking equipped with lights
  • Patrolled parking
  • Smoke extractors in car park

Accessibility

  • Elevators
  • Accessible parking

First Parking

Additional charge

52 Alfred Street, 4006 Fortitude Valley

Parking information

  • Near the property
  • Indoor parking
  • Private
  • Parking opened 24/7
  • Max Limited Height: 1.89 m / 6.23 ft

  • Parking pricing: 35 AUD 35 AUD Per day

Services & equipment

  • Valet parking

Pool

Photo out of - Pool

Enjoy a drink by the heated u-shaped skyline pool, with uninterrupted views over the Brisbane River and CBD.

Rooftop Pool

Rooftop infinity pool with panoramic views of Moreton Bay and the surrounding city.

Opening hours
Monday
  • -
Tuesday
  • -
Wednesday
  • -
Thursday
  • -
Friday
  • -
Saturday
  • -
Sunday
  • -
Subsequent opening hours

Location

  • On site
  • 0 m / 0 mi

Pool features

  • Outdoor pool
  • Heated Pool
  • Overflowing pool
  • Chlorure treatment

At your disposal

  • Swimming ring
  • Shower

Access & Security

  • Pool areas wheelchair accessible
  • Staff trained in first aid

Dimension

  • Pool Depth Min: 1.1 m / 3.6 ft
  • Pool Depth Max: 1.6 m / 5.25 ft
  • Pool Size Min: 15 m / 49.22 ft
  • Pool Size Max: 3 m / 9.84 ft

Enjoy a drink by the heated u-shaped skyline pool, with uninterrupted views over the Brisbane River and CBD.

The FV Health Retreat, a fully-equipped state-of-the-art gym and yoga studio with floor to ceiling views of the Story Bridge and city.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.9/5  1,050 reviews

Customer review rating 3.5/5

Jose O. Solo - Confirmed reviews ALL

Customer review rating 0.5/5

Justin C. Couples - Confirmed reviews ALL

Customer review rating 5.0/5

Baja R. Couples - Confirmed reviews ALL

Good evening Baja! Thank you for choosing FV by Peppers! We very much appreciate your comments. It is always a pleasure to receive positive feedback. I will share your comments with our team. We would love if you could take a quick moment to leave us a Google review! - https://www.google.com/travel/search?q=fv%20by%20peppers%20brisbane%20reviews Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mike Robertson Duty Manager

Customer review rating 2.0/5

Meaghan C. Friends - Confirmed reviews ALL

Dear Meaghan C., Thank you for sharing your feedback with us. It’s lovely to hear that you enjoyed the property itself, and we’re especially grateful that you chose to stay with us as a travel agent who was hoping to experience the hotel for your clients. We understand that the room you were allocated wasn’t what you were hoping for, and we’re sorry you left feeling disappointed. We also would have liked the opportunity to hear your thoughts at check-out and hopefully address any concerns while you were here. We have a few new team members who are still finding their feet and going through training, so we’re very much in a learning phase as a team at the moment. We appreciate your feedback and will certainly take it on board as we continue to build the team. We genuinely hope you’ll give us another opportunity to welcome you back. We’d love for your next stay to leave you with a much more positive impression of FV by Peppers. Please reach out to me directly if you would like to return, and I will ensure that everything goes smoothly. Sincerely, Mike Robertson Duty Manager mi…

Customer review rating 4.0/5

Lisa K. Families - Confirmed reviews ALL

Dear Lisa K., We very much appreciate your comments regarding your stay at the FV Brisbane by Peppers. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mike Robertson Duty Manager

Customer review rating 0.5/5

Justin C. Couples - Confirmed reviews ALL

This was, without question, the worst experience I have had staying in an apartment/hotel, and particularly disappointing given that I am an Accor Silver member and had previously stayed at FV Brisbane and had a much better experience. From the beginning, the room itself was extremely disappointing compared with our previous stay. On our previous visit we were accommodated on a higher floor and had a considerably better room and overall experience. This time, we were placed only one level above the ground floor. The difference was significant, particularly when it came to noise. During the early hours of the morning, particularly between approximately 2:00am and 4:00am, the noise from people returning to the building was terrible. We were repeatedly disturbed and had only just managed to get back to sleep when, shortly before 4:00am on Saturday morning, a fire alarm began sounding in the neighbouring tower. After approximately 10 minutes, the alarm then began sounding in our tower. This was followed by the evacuation alarm, which continued for approximately another 10 minutes. Obviously, I completely understand that fire alarms and evacuations are necessary where there is a potential emergency. My issue is not that the alarm system operated, it is the complete lack of communication afterwards. We received no explanation, no acknowledgement and no apology. As of writing this review, there has still been no communication from the property regarding what occurred. After guests were woken and required to deal with an evacuation alarm at approximately 4:00am, I would have expected at the absolute minimum some form of communication from management afterwards. Unfortunately, the problems did not end there. Prior to our stay, I had initially made a booking using incorrect dates. I cancelled that booking and then made a new booking for the correct dates. Importantly, I received a confirmation email advising me that the original booking had been successfully cancelled. Despite having written confirmation from Peppers that the cancellation was successful, I discovered upon checking out that the cancelled booking had apparently remained active on their end. I was subsequently charged nearly $300 for a booking that I had cancelled and had been explicitly told, in writing, was successfully cancelled. I was not properly made aware of this charge until later that day. I am now being told that I am expected to wait 10-15 days for this money to be refunded. I find that completely unacceptable. There is no ambiguity here from my perspective. I cancelled the booking, Peppers sent me written confirmation that the cancellation had been successful, and I then made and paid for the correct booking. Whatever went wrong internally after that point was not my error. I should not be left nearly $300 out of pocket for potentially another two weeks while waiting for Peppers to correct an error within its own booking system or processes. I expect the incorrectly charged amount to be refunded as a matter of urgency. Taken individually, some of these issues may have been manageable. Taken together - a significantly poorer room than our previous stay, substantial overnight noise between approximately 2:00am and 4:00am, being woken again by fire and evacuation alarms shortly before 4:00am, no subsequent explanation or apology whatsoever, followed by an almost $300 charge for a booking I have written confirmation was successfully cancelled, and then being told to wait 10-15 days to get that money back - the overall experience was extremely poor. What makes this more disappointing is that I am an Accor Silver member and had previously chosen to stay at this property because our earlier experience had been positive. Loyalty should count for something, but this stay has left me seriously questioning whether I would book Peppers FV Brisbane again. I would expect management to review the circumstances of this stay, arrange the outstanding refund as a matter of urgency, provide an explanation regarding the fire/evacuation alarm and complete lack of communication afterwards, and consider what can reasonably be done to make good an experience that fell well below the standard I expected from Peppers and Accor. Given the combination of issues throughout this stay, I do not believe simply processing a refund for money that should never have been charged in the first place, together with an apology, would adequately address the experience.

Customer review rating 5.0/5

Baja R. Couples - Confirmed reviews ALL

we had a great stay in the heritage suite. defiantly recommend that if you had some friends dropping over for afternoon tea.

Good evening Baja! Thank you for choosing FV by Peppers! We very much appreciate your comments. It is always a pleasure to receive positive feedback. I will share your comments with our team. We would love if you could take a quick moment to leave us a Google review! - https://www.google.com/travel/search?q=fv%20by%20peppers%20brisbane%20reviews Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mike Robertson Duty Manager

Customer review rating 2.0/5

Meaghan C. Friends - Confirmed reviews ALL

There is no double glazing on the room that takes all the street noise from 1am 4am I was awake with it

Dear Meaghan C., Thank you for sharing your feedback with us. It’s lovely to hear that you enjoyed the property itself, and we’re especially grateful that you chose to stay with us as a travel agent who was hoping to experience the hotel for your clients. We understand that the room you were allocated wasn’t what you were hoping for, and we’re sorry you left feeling disappointed. We also would have liked the opportunity to hear your thoughts at check-out and hopefully address any concerns while you were here. We have a few new team members who are still finding their feet and going through training, so we’re very much in a learning phase as a team at the moment. We appreciate your feedback and will certainly take it on board as we continue to build the team. We genuinely hope you’ll give us another opportunity to welcome you back. We’d love for your next stay to leave you with a much more positive impression of FV by Peppers. Please reach out to me directly if you would like to return, and I will ensure that everything goes smoothly. Sincerely, Mike Robertson Duty Manager mi…

Customer review rating 4.0/5

Lisa K. Families - Confirmed reviews ALL

If car parking had been available on site I would’ve given 10

Dear Lisa K., We very much appreciate your comments regarding your stay at the FV Brisbane by Peppers. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mike Robertson Duty Manager

Customer review rating 4.5/5

Michael A. Business - Confirmed reviews ALL

Always helpful and willing to assist

Good evening Michael, Thank you for choosing FV by Peppers! We very much appreciate your comments. It is always a pleasure to receive positive feedback. I will share your comments with our team. We would love if you could please take a quick moment to leave us a Google review! - https://www.google.com/travel/search?q=fv%20by%20peppers%20brisbane%20reviews Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mike Robertson Duty Manager

Customer review rating 4.0/5

Hayley C. Business - Confirmed reviews ALL

Great room, great view, its just a shame it was across from the waste room and the stench was really really strong. If this could be sorted top ratings.

Good evening Hayley, Thank you for choosing FV by Peppers! We very much appreciate your comments. It is always a pleasure to receive positive feedback. I will share your comments with our team. We would love if you could please take a quick moment to leave us a Google review! - https://www.google.com/travel/search?q=fv%20by%20peppers%20brisbane%20reviews Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mike Robertson Duty Manager

Customer review rating 4.0/5

Andrew M. Solo - Confirmed reviews ALL

I liked the room decor and the bed was quite comfy. Bathroom was nice and spacious with a proper shower. The valet parking was really good, too. My main issue is that it's three access keys: one for the room, one for the elevator, and one for something else I didn't use. Made it unncessariyl cumbersome and just added that extra worry that one might go missing.

Good evening Andrew, Thank you for choosing FV by Peppers! We very much appreciate your comments. It is always a pleasure to receive positive feedback. I will share your comments with our team. I apologise for the inconvenience caused surrounding the key sets, I understand that this can be frustrating. Please be assured that these key sets are to maintain security and safety for all guests. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mike Robertson Duty Manager

Customer review rating 3.0/5

Elisabeth K. Business - Confirmed reviews ALL

The internet was not working for the entire stay which was not ideal.

Good evening Elisabeth, Thank you for choosing FV by Peppers! We very much appreciate your comments. It is always a pleasure to receive positive feedback. However, I am disappointed to read that there were issues with your wifi during your stay - for this, we truly apologise. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant as the previous one. Sincerely, Mike Robertson Duty Manager

Customer review rating 5.0/5

Simone C. Families - Confirmed reviews ALL

I really enjoyed my stay here. Staff were really nice, and the 2 bedroom apartment was stunning. I would definitely stay here again.

Dear Simone, Thank you for choosing FV by Peppers! We very much appreciate your wonderful comments. It is always great to receive positive feedback. I will share your comments with our team. We would love if you could please take a quick moment to leave us a Google review! - https://www.google.com/travel/search?q=fv%20by%20peppers%20brisbane%20reviews Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mike Robertson Duty Manager

Customer review rating 1.0/5

Tracey J. Couples - Confirmed reviews ALL

There are a number of things that would’ve made us stay so much better. Check-in was efficient although I didn’t love that access was back out on the street around the corner. A short walk but didn’t love it at close to 11pm. Room was great. We had asked for a late checkout to have a bit of a relax and enjoy time beside the pool before getting in the car to drive hours home. I tried to ring to find out if there was towels in the gym and asked for towels for the pool however no one answered the phone from 8:30 am and we tried many times over the next hour. My husband went down to reception and there was no one there and no one answered the bell. I finally rang the external line and asked for Pool towels to be sent up. I won’t go through the whole saga however it took over two hours to get the towels significantly reducing our pool time. We were also told we had to go out back on the street to access the rooftop floor. We discovered the towers were linked and we just walked through internally on level six. We met another couple who also had not been able to get any help and we shared the directions to the rooftop pool with them. The staff and everyone we spoke to was lovely, I suspect they are just so shortstaffed, the challenge is in getting anyone on the phone let alone have someone free to actually do anything like bring up pool towels. It had potential but our relaxing morning beside the pool was ruined and it was a mad rush to check out.

Dear Tracey, Thank you so much for taking the time to write such a detailed review. I’m really sorry that what should have been a relaxing morning by the pool turned into such a frustrating experience, especially when you had planned to take your time before the long drive home. It’s great to hear that you liked the room and that everyone you did speak with was lovely, but I completely understand how disappointing it must have been trying repeatedly to get through to reception, then having to wait more than two hours for pool towels. That would have taken a big chunk out of the relaxing time you had planned. We are a new team and are still finding our feet and going through training, and we have also been working through some staffing challenges. While this helps explain why things were difficult to reach us on the morning of your stay, it certainly doesn’t make it any less frustrating for you. We should have been easier to contact and more available when you needed us. We really do appreciate your kind comments about the staff, and your feedback is genuinely helpful. There is a lot we love about the property, and we’re working hard as a new team to make sure the service matches it. I’m just sorry that on this occasion we didn’t give you the relaxing morning you had planned. I hope we can welcome you back in the future. Sincerely, Mike Robertson Duty Manager

Customer review rating 5.0/5

David B. Solo - Confirmed reviews ALL

Some sort of breakfast service would of made this stay fantastic.

Dear David, We very much appreciate your comments regarding your stay at the FV Brisbane by Peppers. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I do apologise to hear that your experience was tainted by our lack of restaurant, I do understand that is a favoured amenity offered in hotels and understand the inconvenience. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kirsten Wright Rooms Division Manager

Customer review rating 5.0/5

Darren W. Families - Confirmed reviews ALL

Nice clean apartment. Good Facilities.

Dear Darren, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Kirsten Wright Rooms Division Manager

Customer review rating 5.0/5

Andrew L. M. Couples - Confirmed reviews ALL

Great Staff, great location.

Dear Andrew, It is always a pleasure to receive such positive feedback, I understand that you join us quite frequently and are a high tier loyalty member, this feedback from a guest of your expertise is always a delight. I will pass your kind words along to the team. Regards, Kirsten Wright Rooms Division Manager

Customer review rating 1.5/5

Harmony R. Friends - Confirmed reviews ALL

During check-in, $300 was taken out of my account and not pending I obviously someone who’s first day on the job it was. I have to wait 10 to 15 days… for that money. I spent over $600 for a room on the first floor… the windows didn’t even open up.

Dear Harmony, Thank you for taking the time to tell us about your experience at the FV Brisbane by Peppers. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Peppers, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Unfortunately the $300 charge was an unfortunate error made by our new team member, but please be assured this refund will result in an even quicker access to these funds as opposed to our standard cancellation of a bond. Your refund has already been submitted and I anticipate it accessible to you within the next week. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Kirsten Wright Rooms Division Manager

Customer review rating 2.5/5

Sam M. Business - Confirmed reviews ALL

It was a nice building and decent room. However the room still didn’t have wifi, and the Foxtel didn’t work as a result. They painted the hallways during my stay with the smell wafting into the room, and that gave me a headache.

Dear Sam Thank you for taking the time to share your feedback. Unfortunately ongoing maintenance and preventative action is a common occurrence in a property as large as ours, whilst we try to coordinate and ensure works are as minimally invasive to guests as possible, I see it wasn't to your satisfaction on this occasion. I do apologise for the discomfort I would love to opportunity to welcome you again and provide an uplifted stay and address your concerns in future. We hope to welcome you back to our hotel very soon! Sincerely, Kirsten Wright Rooms Division Manager

Customer review rating 5.0/5

Lorna S. Families - Confirmed reviews ALL

Fun 24hrs in the valley

Dear Lorna, We very much appreciate your comments regarding your stay at the FV Brisbane by Peppers. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kirsten Wright Rooms Division Manager

Customer review rating 5.0/5

Tim B. Business - Confirmed reviews ALL

I had a short stay, arriving at midnight and leaving at 8am so I didn't have a chance to explore much this time. Salome was very welcoming and friendly. She checked me in as we had a chat about mutual interests. The real test of great hospitality is whether a guest feels welcomed and I certainly did with Salome's good energy, despite the late hour. The room was very nice, spacious and well appointed. Bottled sparkling and still water in the fridge is very welcome after a protracted trip. Then check out was very friendly and simple, too. I felt well taken care of, thank you all.

Dear Tim, We very much appreciate your comments regarding your stay at the FV Brisbane by Peppers. It is always a pleasure to receive positive feedback. Salome is one of our newest team members and already proving to be an asset, I am thrilled you were able to recognise the comfort she brings our guests. I will share your comments with her. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kirsten Wright Rooms Division Manager

Customer review rating 5.0/5

Christin F. Couples - Confirmed reviews ALL

Great accommodation, amazing service, loved the complimentary spa!

Dear CHRISTIN, We very much appreciate your comments regarding your stay at the FV Brisbane by Peppers. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kirsten Wright Rooms Division Manager

Customer review rating 4.0/5

Rodney I. Families - Confirmed reviews ALL

We enjoyed a family stay found the rooms clean and comfortable, staff were very helpful. Easy access to the train station and plenty of dining options within close walking distance

Dear Rodney I., We very much appreciate your comments regarding your stay at the FV Brisbane by Peppers. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mike Robertson FV by Peppers

Other web-users rate our hotel

  • 405 reviews 8.2/10 Location
  • 800 reviews 6.9/10 Room
  • 571 reviews 6.8/10 Service
  • 17 reviews 5.7/10 WiFi
  • 303 reviews 4.6/10 Cleanliness
  • 134 reviews 7.3/10 Pool
  • 125 reviews 5.9/10 Value
  • 74 reviews 6.8/10 Wellness Area

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