FV Brisbane by Peppers 4 stars

Customer review rating (ALL Rating) 3.9/5 1,063 reviews

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Description

Hotel extras

  • Enjoy uninterrupted views of Brisbane River and CBD while having a drink by the pool

  • Level up your movie nights with our onsite, luxe cinema; available for use during your stay

  • Outdoor garden, entertainment and BBQ areas are at your hand when you stay with us

  • When you stay with us, you are close to upmarket shopping, dining and entertainment areas

  • For your convenience, we offer onsite parking and a 24 hour reception desk

Our accommodation(s)

Book this hotel
Room 1

Suite

The Fortitude Suite

  • 3 pers. max
  • Bedding 1 x King size bed(s)

Hotel location

FV Brisbane by Peppers

191 Brunswick Street
4006 FORTITUDE VALLEY
Australia

GPS:-27.456174, 153.031901

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • 100% Non Smoking Property
Near the property
  • Car park

Pool

Enjoy a drink by the heated u-shaped skyline pool, with uninterrupted views over the Brisbane River and CBD.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.9/5  1,063 reviews

Customer review rating 5.0/5

Michael F. Families - Confirmed reviews ALL

Dear Michael, Thank you for your wonderful review. We're delighted to hear you enjoyed the amazing views, our convenient location, and our outstanding rooms and facilities. It's fantastic to know your stay was such a positive experience. We truly appreciate you taking the time to share your feedback and hope to welcome you back again soon for another memorable stay. Kind regards, Blake

Customer review rating 0.5/5

Ru H. Business - Confirmed reviews ALL

Dear Ru and Tom, Thank you for taking the time to share your feedback. We're sorry to hear that your stay did not meet your expectations and appreciate you bringing these concerns to our attention. We regret that the condition of your floor and the cleanliness of your bathroom left you disappointed. This is not the experience we aim to provide, and your comments have been shared with our housekeeping and maintenance teams for review. We're also sorry for the frustration surrounding the security deposit. While our team did identify evidence of damage during the post-stay inspection, we could not conclusively determine whether it occurred during your stay. As a result, the charge was reversed. We understand that the process was frustrating, and we appreciate your patience while the matter was resolved. We also understand your disappointment that our spa services were unavailable during your stay. Due to high demand, all appointments had been booked in advance by other guests, and unfortunately we were unable to accommodate additional reservations. We value your feedback, as it helps us identify opportunities to improve both our facilities and our guest experience. Thank you again for sharing your comments, and we wish you all the best in your future travels. Kind regards, Blake

Customer review rating 3.5/5

Matthew F. Solo - Confirmed reviews ALL

Dear Matthew, Thank you for taking the time to share your feedback. We're pleased to hear you found our rooms spacious, functional, and enjoyed the views from your initial room. We sincerely apologise for the maintenance issues you experienced upon arrival and understand how frustrating it must have been to have to change rooms shortly after checking in. We're glad our team was able to resolve the situation efficiently and provide you with a comfortable room for the remainder of your stay. We appreciate your comments and have shared your feedback with our maintenance team to help ensure these issues are addressed promptly. We hope to have the opportunity to welcome you back for a smoother experience in the future. Kind regards, Blake

Customer review rating 5.0/5

G. G. Couples - Confirmed reviews ALL

Dear G., Thank you for your kind review. We're delighted to hear you had a comfortable stay and that our team was able to accommodate your booking, even at very late notice. Your feedback is greatly appreciated, and we're pleased we could make your visit a positive one. We look forward to welcoming you back again soon. Kind regards, Blake

Customer review rating 1.0/5

Jasmine F. Business - Confirmed reviews ALL

Dear Jasmine, Thank you for taking the time to share your feedback. We're sorry to hear that your check-in experience did not meet your expectations. Our standard room category that you booked includes both accessible and non-accessible room configurations, however we understand that clearer communication regarding your room allocation would have helped avoid any confusion. We're pleased our team was able to assist you with an alternative room promptly, and we appreciate you sharing your experience as it helps us continue to improve. We hope to have the opportunity to welcome you back for a more seamless stay in the future. Warm Regards, Blake

Other web-users rate our hotel

  • 412 reviews 7.8/10 Location
  • 820 reviews 6.6/10 Room
  • 584 reviews 6.9/10 Service
  • 14 reviews 7.6/10 WiFi
  • 319 reviews 4.4/10 Cleanliness
  • 140 reviews 7.2/10 Pool
  • 131 reviews 5.3/10 Value
  • 70 reviews 7.2/10 Wellness Area

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