FV Brisbane by Peppers

Customer review rating 4.1/5 926 reviews

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FV Brisbane by Peppers
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Hotel extras

  • Located in the heart of the Entertainment precinct

  • Luxuriously furnished and designed apartments

  • Unique U-shape pool, outdoor lounges, gymnasium and yoga studio

  • Onsite restaurant and bar

  • Close to shopping, restaurants, galleries and theatres.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 10h00

Paying

Services and practical information
  • WIFI/Internet AccessPaying
  • ParkingPaying
  • Babysitting on requestPaying
  • 100% non-smoking hotel
  • Air conditioned
  • BRISBANE INTERNATIONAL AIRPORTPaying
  • Reception open 24 hours a day
  • Dry cleaning / IroningPaying
  • Boutique GourmandePaying
  • Porter
  • Concierge
Leisure and activities
  • Outdoor heated pool
  • Fitness centre
  • Well-being
  • Babysitting on requestPaying
Catering
  • BreakfastPaying
  • 1 restaurant(s)
Business services
  • Copy/print service availablePaying
Information message

Hotel location

FV Brisbane by Peppers

179 Alfred St
4006
fortitude valley
australia

Tel: +611300092876

Fax: (+61)7/31189198

Check-in from 14h00

Check out up to 10h00

  • By plane

    BRISBANE INTERNATIONAL AIRPORT At 13km / 8 miles - Shuttle paying

GPS :-27.457157, 153.031594

Our accommodation(s)

FV by Peppers offers stunning, luxuriously designed apartments all self-contained with a full kitchen and balcony, complemented by all the Peppers touches you know and love including complimentary Wifi and in-room movies. FV by Peppers offers travellers a refined sanctuary on the edge of 'The Valley', Brisbane's always colourful, always vibrant inner city entertainment precinct.

1 Bedroom Apartment

  • Max. number of persons: 3
  • Area: From 55 / 592 sq ft

1 Bedroom Premium Apartment

  • Max. number of persons: 3
  • Area: From 55 / 592 sq ft

2 Bedroom Apartment

  • Max. number of persons: 5
  • Area: From 65 / 700 sq ft

2 Bedroom Premium Apartment

  • Max. number of persons: 5
  • Area: From 65 / 700 sq ft
Rooms

Our restaurants and bars

Foresters Restaurant & Bar

Type of cuisine: Regional

Welcome to Foresters Restaurant & Bar - an elevated gastro pub experience, delivered with a fine dining application. Enjoy the incredible heritage space and indulge in our selection of Australian sourced product with a twist.

Our guest reviews for
FV Brisbane by Peppers

100% genuine reviews from our guests

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ALL Rating 4.1/5

926 reviews

Ok for what we needed

Customer review rating 4.1/5

Anonymous Families - 14/09/2020 Confirmed reviews ALL

Was surprised that the larger bed was not in ‘main bedroom’ with the en-suite. Strange set up. No TV in bedroom with the larger bed. Smokers on balcony below so couldn’t open window/doors. Bathroom very small, shower door broken. Staff were very helpful and friendly. Lovely pool, great views.

Dear Tracy S., We very much appreciate your comments regarding your stay at FV by Peppers. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I am sorry to hear that some residents or guests below were smoking on their balcony as this is not permitted in the buildings. It is also disappointing to hear of the maintenance issues which have now been reported and resolved. Thank you again for sharing your experience, and we hope to welcome you back again soon. Sincerely, Matthew Knight General Manager

Good location and the private cinema and pool are great

Customer review rating 4.1/5

Jade Families - 14/09/2020 Confirmed reviews ALL

Great private pool and cinema

Dear Jade W., We very much appreciate your comments regarding your stay at FV by Peppers. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Matthew Knight General Manager

The cherry on the top of this stay was the superior customer service

Customer review rating 4.1/5

Juanita Friends - 13/09/2020 Confirmed reviews ALL

Thank you to Jacob Jones and his team for outstanding client care again. It matters so much - we'll be back.

Dear Juanita, Thank you for your feedback from your recent stay with us and I am so gla to hear that the service was the best part of the stay. Our team are the best in the business and led by Jacob on the front desk, we often hear this wonderful feedback. Thank you again and we look forward to welcoming you back again soon. Kind regards Matthew Knight General Manager
Customer review rating 4.1/5

Anonymous Families - 09/09/2020 Confirmed reviews ALL

Room was very small. Was overcharged for our stay (which was eventually rectified). Hallway to room smelt really bad like garbage. Beds were comfy

Dear Tanya T., Thank you for taking the time to tell us about your experience at FV by Peppers though I am disappointed to hear that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Peppers, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. I am glad to hear the error with your booking charge was promptly resolved and again apologise for this mistake. We do have odour control and regular cleaning regies on all garbage chutes and bins to alleviate any smell concerns and are investigating this further to ensure all systems are working as they should. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Matthew Knight General Manager

Great

Customer review rating 4.1/5

Tamika Solo - 08/09/2020 Confirmed reviews ALL

Great staff. Very welcoming and clean modern room & great facilities. Love staying here ♡

Dear Tamika C., We very much appreciate your comments regarding your stay at FV by Peppers. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Matthew Knight General Manager

Great Location

Customer review rating 4.1/5

Paul S. Friends - 07/09/2020 Confirmed reviews ALL

My 3-day stay was great. The facility was clean, the staff responsive and friendly. The apartment was excellent, clean, big and access to the street fantastic. Would I stay here again: yes.

Dear Paul s., We very much appreciate your comments regarding your stay at FV by Peppers. It is always a pleasure to receive positive feedback. and great to hear you had a wonderful 3 day stay with us. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Matthew Knight General Manager

Amazing from Check in to Check Out

Customer review rating 4.1/5

Lachy W. Families - 07/09/2020 Confirmed reviews ALL

Thank you for an amazing stay. Your Staff are excellent and the Hotel always is well presented and maintained

Dear Lachy W., We very much appreciate your comments regarding your stay at FV Brisbane by Peppers. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Matthew Knight General Manager

Great Stay and Staff

Customer review rating 4.1/5

Andrew Solo - 07/09/2020 Confirmed reviews ALL

The staff could not do enough for me, i had an issue with my room but i didn't want to be a problem and they could have not done enough for me which i say thank you.

Dear Andrew, Thank you for your 5 Star Review! We are glad that you enjoyed your stay and our staff service continues to shine through. We look forward to welcoming you back again soon. Kind regards Matthew Knight General Manager

Amazing stay!

Customer review rating 4.1/5

Marsha Friends - 06/09/2020 Confirmed reviews ALL

The front office staff is very helpful from check in to check out. The apartment is well presented, cleaned nicely, and maintained perfectly.

Dear Marsha, Thank you for your review and wonderful to hear the staff were fantastic and you found the apartment perfectly clean and well maintained. We strive for excellence in everything we do and it is always encouraging to hear these kind words. Thank you again and we look forward to welcoming you back again soon. Kind regards Matthew Knight General Manager

Loved the location, great accommodation

Customer review rating 4.1/5

Matt Solo - 05/09/2020 Confirmed reviews ALL

Everything was great, staff were lovely

Dear Matthew M., We very much appreciate your comments regarding your stay at FV by Peppers. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Matthew Knight General Manager

Good location, staff are amazing and check out the spa!

Customer review rating 4.1/5

Mandi Couples - 01/09/2020 Confirmed reviews ALL

Stayed for 2 nights. Location is OK, not much around for food etc due to COVID (clearly not the hotels fault!). The best things are - the staff who are amazingly friendly and helpful (always), the VIP spa lounge is incredible and the rooftop pool is amazing!

Dear Mandi W., We very much appreciate your comments regarding your stay at FV Brisbane by Peppers. It is always a pleasure to receive positive feedbac and I will share your comments with our team. There are a number of restaurants closed in the region due to the current environment however we do have a list of options availble along with recommendations (such as Baja restaurant underneath the hotel) and of course there is always Uber Eats for those not wanting to leave the property. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Matthew Knight General Manager

Didn’t feel like many covid rules were in place

Customer review rating 4.1/5

Anonymous Couples - 01/09/2020 Confirmed reviews ALL

No soap amenities in the bathroom, took 45 mins and 3 calls for soap to arrive. I specifically asked and needed the shampoo And conditioner but the only thing that arrive was a bar of soap and tube of body wash. There was no covid plan in place in the elevators and it was gross. Constantly had to get out while large groups people just walked in. There were no signs to say otherwise.

Dear Alexandra B., Thank you for taking the time to tell us about your experience at FV Brisbane by Peppers. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Peppers, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. It is disappointing to hear that we have missed our usual high marks in regards to the service levels and failed on our promise to deliver these items to your room in a timely manner. We are reviewing our manning levels and processes to ensure this does not continue. We certainly take COVID seriously at FV by Peppers and operate under a strict Covid safe plan to ensure the safety and security of our guests and residents wherever possible. Signs are displayed in general and I am reviewing this further to ensure all lifts have appropriate signage to inform residents and guests of the safe practices expected of us all during these times. Once again I apologise for this concern and assure you every step is being taken to ensure compliance in this area. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Matthew Knight General Manager

Great location & Great facilities

Customer review rating 4.1/5

Kaitlyn Friends - 29/08/2020 Confirmed reviews ALL

Perfect location, only walking distance to everything. Facilities were impeccable and staff were incredibly accommodating to our needs.

Dear Kaitlyn H., We very much appreciate your comments regarding your stay at the FV Brisbane by Peppers. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Matthew Knight General Manager

A stay that my wife and I will never forget

Customer review rating 4.1/5

Royce Couples - 28/08/2020 Confirmed reviews ALL

It was our anniversary and stayed one night all the staff were amazing, loved the VIP spa area.

Dear Royce H., We very much appreciate your comments regarding your stay at FV Brisbane by Peppers. It is always a pleasure to receive positive feedback and even better when it is tied with a special event for our guests. I will share your comments with our team and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Matthew Knight General Manager

Well located

Customer review rating 4.1/5

Anonymous Families - 28/08/2020 Confirmed reviews ALL

Its unfortunate that I have to write this. Your staff were brilliant, very helpful and very polite, but the downfall of our stay was the cleanliness. At present everyone is on high alert for COVID and being either made to wear masks, use antibacterial was or just wash your hands and stay clean, but the apartment was not clean and that was disappointing because its not cheap to stay with Peppers and I would have thought the standard would be higher. Not that it means anything but I will not be recommending Peppers to anyone.

Dear Leianne N., Thank you for taking the time to tell us about your experience at FV Brisbane by Peppers. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Peppers, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. You are right to suggest that in this environment, that cleanliness is a high proprity and it is disappointing to hear we missed the mark on this occasion. The apartment in question has since been deep cleaned and this feedback passed onto the housekeeping team to ensure we continue to strive for excellence in all areas. It is great to hear however the the service and staff were fantastic and we continue to achieve high praise in this area. We appreciate you sharing your concerns, and it is disappointing to hear that you would not recommend this hotel to anyone based on this isolated experience. Should you wish to disucss this further, please reach out directly as I would love the opportunity to welcome you back in the near future and ensure your memories of FV by Peppers are all positive. Sincerely, Matthew Knight General Manager
Customer review rating 4.1/5

Kenneth L. Families - 25/08/2020 Confirmed reviews ALL

the staff was absolutely amazing couldn't do enough for you but the rooms had a few issues beautiful clean just things didn't work.

Dear Kenneth L., We very much appreciate your comments regarding your stay at the FV Brisbane by Peppers. It is always a pleasure to receive positive feedback though once again I apologise for the issues with the TV, AC and Fridge in the first rooms. I am glad we were able to relocate you to a more suitable apartment. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Matthew Knight General Manager

Very modern

Customer review rating 4.1/5

Casey B. Couples - 25/08/2020 Confirmed reviews ALL

Excellent service from the front desk

Dear Casey B., We very much appreciate your comments regarding your stay at the FV Brisbane by Peppers. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Matthew Knight General Manager

Best stay I’ve ever had

Customer review rating 4.1/5

Hannah C. Friends - 24/08/2020 Confirmed reviews ALL

I came to Peppers to celebrate my 21st and stayed in the Fortitude Suite. The suite itself was so lovely, felt like a penthouse. I had no problem with the hotel staff about the amount of guest I allowed up (I think it was around 30), we had no noise complaints the entire night yet played music until early hours of the morning. The staff catered to our every need and made the stay very enjoyable. Would definitely recommend staying with this hotel and getting the Fortitude Suite if you plan on celebrating a special occasion.

Dear Hannah C., We very much appreciate your comments regarding your stay at the FV Brisbane by Peppers. Great to hear your 21st was amazing and we had some small part in this. Our Fortitude Suite is certainly the perfect place for a Covid safe gathering with plenty of space to allow people to enjoy the luxurious suite and still remain apart. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Matthew Knight General Manager

good location for what we needed

Customer review rating 4.1/5

Anonymous Couples - 24/08/2020 Confirmed reviews ALL

The staff were fantastic. The view was amazing. The room was smaller then thought. It Smelt funny. The bathrooms were dirty. Toilet was not clean. under one of the lounges was dirty had not been cleaned properly. Floor needed a good wash. Not very clear instructions on how to use the tv and call reception- which phone to use.

Dear Carmen N., Thank you for taking the time to tell us about your experience at the FV Brisbane by Peppers. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Peppers, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Cleanliness is one of our highest priorities and it is disappointing to hear we have missed the mark on this occasion. Rest assured we will review our procedures and this feedback will be passed onto the team to ensure we continue to improve and exceed our guests expectations. . We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Matthew Knight General Manager

All round Excellent

Customer review rating 4.1/5

Acelya Couples - 18/08/2020 Confirmed reviews ALL

Exceptional customer service, great facilities, very clean rooms.

Dear Acelya K., We very much appreciate your comments regarding your stay at the FV Brisbane by Peppers. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Matthew Knight General Manager

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