FV Brisbane by Peppers 4 stars

Customer review rating (ALL Rating) 3.8/5 1,083 reviews

FV Brisbane by Peppers - Image 1
FV Brisbane by Peppers - Image 2
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191 Brunswick Street, 4006 FORTITUDE VALLEY, Australia

Description

Hotel extras

  • Enjoy uninterrupted views of Brisbane River and CBD while having a drink by the pool

  • Level up your movie nights with our onsite, luxe cinema; available for use during your stay

  • Outdoor garden, entertainment and BBQ areas are at your hand when you stay with us

  • When you stay with us, you are close to upmarket shopping, dining and entertainment areas

  • For your convenience, we offer onsite parking and a 24 hour reception desk

Our accommodation(s)

Suite

The Fortitude Suite

  • 3 pers. max
  • Bedding 1 x King size bed(s)

Hotel location

FV Brisbane by Peppers

191 Brunswick Street
4006 FORTITUDE VALLEY
Australia

GPS:-27.456174, 153.031901

Telephone
Fax +61 7 3118 9198

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • 100% Non Smoking Property
Near the property
  • Car park

Pool

Enjoy a drink by the heated u-shaped skyline pool, with uninterrupted views over the Brisbane River and CBD.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.8/5  1,083 reviews

TripAdvisor Rating  3.6/5  600 reviews

Customer review rating 4.0/5

Anthony G. Business - Confirmed reviews ALL

The staff were genuinely lovely, but special mention goes to Madeline at the front desk (I believe that was her name). She was incredibly helpful, calm and accommodating even while the hotel was absolutely slammed with a rush of guests and an elevator out of action. She managed everyone with real professionalism. You don’t forget kindness like that.

Dear Anthony G., Thank you so much for your kind words. I’m really glad to hear our team made such a positive impact on your stay, especially during a busy time. Madeline will be thrilled to hear your feedback, she truly cares about our guests, and it’s great to see her recognised. We’re grateful you took the time to share this, and we hope to welcome you back again soon. Kind regards, Belinda Setiawati Duty Manager FV by Peppers Hotel

Customer review rating 4.0/5

Geoff D. Business - Confirmed reviews ALL

Good but pool was a bit cold and lifts are slow

Dear Geoff D., Thanks so much for your feedback. I’m really glad to hear you had a good stay with us. I’m sorry about the issues you ran into, the pool being a bit cold, the slow lifts, and your room key not working on the first go. I know that can be annoying, especially when you’re just trying to settle in. We’ll pass this on to our team so we can improve. Wi-Fi instructions are normally placed in the welcome letter in the room, but I’m sorry they weren’t easy to find. We’ll make sure this is clearer for future guests. If you choose to stay with us again, we’d love the chance to make your experience even better. Kind regards, Belinda Setiawati Duty Manager FV by Peppers

Customer review rating 2.0/5

Dale E. Couples - Confirmed reviews ALL

Our 1 bedroom apartment was supposed to have a queen bed. The bed in the room was the smallest queen bed I have ever seen! It felt like a double. We came to stay at the hotel to get a better night sleep than what we would have at our own home, but unfortunately it was worse. The blinds in the bedroom do not block the sun out due the gaps. There should be blinds and curtains to ensure not sun comes in at 5am. Every other Accor hotel I stay in, I am upgraded to a better room than the room I booked. Not in this case. It was a Sunday night so I am sure it was not due to availability.

Dear Dale, Thank you for sharing your feedback. I’m sorry to hear that your stay did not meet expectations, especially around the comfort of the bed and the light coming through the bedroom blinds. I understand how important a good night’s sleep is, and I apologise that this impacted your stay. Our one bedroom apartments are fitted with standard queen beds, but I appreciate that the size and firmness can feel different from what guests have at home. Your comments about the blinds and light gaps have been passed on to our team to review, as we work to improve overall comfort in these rooms. Regarding your room allocation, upgrades are always subject to availability on the day and can vary between properties. I understand the disappointment when this isn’t possible, and I’m sorry this added to your experience. Thank you again for taking the time to share your thoughts. We hope to welcome you back to FV by Peppers for a more comfortable stay in the future. Warm regards Dolores Cufi Rooms Division Manager FV by Peppers

Customer review rating 4.5/5

Peter W. Couples - Confirmed reviews ALL

Very comfortable. Great room

Dear Peter W., Thank you so much for taking the time to share your feedback with us. I’m really glad to hear that you found your room very comfortable and enjoyed your stay. It’s always great to know when our guests feel relaxed and well-looked-after, that’s exactly what we aim for. We truly appreciate you choosing to stay with us at FV by Peppers. If there’s ever anything we can do to make your next stay even better, please feel free to reach out. We’re always here to help and make things easy for you. We look forward to welcoming you back again soon. Kind regards, Belinda Setiawati Duty Manager FV by Peppers

Customer review rating 3.5/5

Man S. P. Friends - Confirmed reviews ALL

Car parking is not included in the tariff. Car parking on site didn't work. A bit of a maze getting to the apartment. Reception was friendly.

Dear Man S. P., Thank you for sharing your feedback with us. I’m glad to hear our team made you feel welcome, and that you found the location convenient. I’m sorry to hear that the parking situation caused some frustration. Parking is an additional service and not included in the room rate, but I understand how this may not have been clear when you booked. I also apologies for the trouble you had accessing the onsite parking — that’s not the experience we want for our guests. I’ll pass this on to our team so we can follow up and make sure it doesn’t happen again. Thank you again for letting us know. Your feedback helps us improve, and we hope to welcome you back for a smoother stay in the future. Kind regards, Belinda Setiawati Duty Manager FV by Peppers

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Other web-users rate our hotel

  • 422 reviews 7.9/10 Location
  • 820 reviews 6.4/10 Room
  • 564 reviews 6.8/10 Service
  • 14 reviews 4.9/10 WiFi
  • 349 reviews 4/10 Cleanliness
  • 330 reviews 5.3/10 Amenities
  • 283 reviews 5.4/10 Comfort
  • 167 reviews 7.3/10 Pool

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.