ibis budget Rio de Janeiro Nova America 2 stars

Customer review rating (ALL Rating) 4.1/5 1,504 reviews

ibis budget Rio de Janeiro Nova America - Image 1
ibis budget Rio de Janeiro Nova America - Image 2
ibis budget Rio de Janeiro Nova America - Image 3
ibis budget Rio de Janeiro Nova America - Image 4

Description

Hotel extras

  • Just 10.5 km from Rio/Galeão-Antonio Carlos Jobim International Airport.

  • Distance of 9.8 km from Novo Rio Bus Station

  • A 10-minute walk from the Del Castilho/Nova América subway station.

  • Located in the Nova América Shopping complex.

  • Easy access to several tourist attractions in Rio de Janeiro

Our accommodation(s)

Room

Standard Apartment with 2 twin beds and one single bunk bed

  • 3 pers. max
  • 12 / 129 sq ft
  • Bedding 2 x Single bed(s) and 1 x Bunk bed(s)

Hotel location

ibis budget Rio de Janeiro Nova America

Av Pastor Martin Luther King Jr., Numero 126, Bloco 11, Torre 05
20765971 RIO DE JANEIRO
Brazil

GPS:-22.8779867, -43.2719425

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property

CAFÉ DA MANHÃ

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  1,504 reviews

Customer review rating 1.0/5

Bjarne B. Friends - Confirmed reviews ALL

We arrived at the hotel in the evening, where check-in took a very long time. It turned out that our booked room wasn't there, and we all got separate rooms, but we would get the correct room the next morning. The next morning at reception, they didn't know our situation at all, and it took a very long time again. We eventually got a room, but the towels were missing, and the other days we only received two towels each time, even though there were three of us. The third person's bed was never made, but the other two were. The duvet cover we had on day one was also taken away and never seen again. On Wednesday, February 25th, we're staying at the Ibis Budget Manus Hotel. I'm hoping for a better experience. Perhaps a free breakfast as a compensation? We had already booked this through booking.com.

Dear Bjarne B., Thank you for taking the time to share your feedback regarding your recent stay with us. I sincerely apologize for the inconveniences you encountered during your check-in process and throughout your stay. It is regrettable to hear that your room allocation was not handled as expected and that the communication regarding your situation was inadequate. We strive to ensure a smooth experience for all our guests, and your comments highlight areas where we need to improve. I also understand your concerns regarding the housekeeping services and the lack of sufficient towels for your party. This is not in line with our service standards, and I appreciate you bringing this to our attention. Your comments will be reviewed with our team to enhance our operational efficiency. We value your feedback, and I hope your upcoming stay at the Ibis Budget Manus Hotel meets your expectations more effectively. Best regards, Hotel Ibis budget Nova América Rio de Janeiro

Customer review rating 5.0/5

Akash J. Couples - Confirmed reviews ALL

Despite high volume of customers the staff at reception did splendid job. Thanks to the girl who received us early morning on 14 Feb.

Dear Akash J., Thank you for your kind words regarding our reception team. It is gratifying to know that our staff provided you with excellent service even during busy times. We appreciate your recognition of their efforts and look forward to welcoming you back in the future. Hotel Ibis budget Nova América Rio de Janeiro

Customer review rating 4.0/5

Stan L. A. Solo - Confirmed reviews ALL

Such a convenient hotel and staff was always kind.

Dear Stan L. A., Thank you for your positive feedback. We are delighted to hear that you found our hotel convenient and appreciated the kindness of our staff. We look forward to welcoming you back on your next visit. Hotel Ibis budget Nova América Rio de Janeiro

Customer review rating 5.0/5

Mariam O. Solo - Confirmed reviews ALL

Wonderful place to stay, all commodities near you.❤️❤️

Dear Mariam O., Thank you for your kind words regarding your recent stay. We are pleased to hear that you found our location convenient and our facilities satisfactory. Your positive feedback is greatly appreciated, and we hope to welcome you back soon. Hotel Ibis budget Nova América Rio de Janeiro

Customer review rating 3.5/5

Audun N. O. Solo - Confirmed reviews ALL

A practical hotel for one night not far from the airport. Too small rooms, just for sleeping. Nice personal in the reception

Dear Audun, Thank you for your feedback regarding your recent stay. We appreciate your recognition of our convenient location and the service provided by our staff. We aim to offer functional and compact accommodations, which may result in smaller rooms designed primarily for rest. Sincerely, ibis budget Rio de Janeiro Nova America

Other web-users rate our hotel

  • 708 reviews 9.3/10 Location
  • 1,200 reviews 3.8/10 Room
  • 754 reviews 6.9/10 Service
  • 14 reviews 6.3/10 WiFi
  • 456 reviews 6.2/10 Breakfast
  • 407 reviews 5.3/10 Cleanliness
  • 340 reviews 3.2/10 Value
  • 7 reviews 6.2/10 Beach

Powered by Trustyou

Our other establishments nearby

All our hotels in Rio de Janeiro