ibis Rio de Janeiro Nova America 3 stars

Customer review rating (ALL Rating) 4.3/5 2,042 reviews

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Av. Pastor Martin Luther King Jr, Numero 126, Bloco 11, Torro 4, 20765971 RIO DE JANEIRO, Brazil

Description

Hotel extras

  • Ibis Nova America Rio de Janeiro is a 17-minute drive from International Airport

  • A 30-minute drive from Novo Rio Bus Station

  • 4 minutes from the entrance of the Yellow Line, access to Barra da Tijuca

  • Located inside the Nova América Shopping Mall

  • Easy access to the subway

Our accommodation(s)

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Hotel location

ibis Rio de Janeiro Nova America

Av. Pastor Martin Luther King Jr, Numero 126, Bloco 11, Torro 4
20765971 RIO DE JANEIRO
Brazil

GPS:-22.87707, -43.27085

Telephone
Fax +55 21 3184-6162

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property

Breakfast

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  2,042 reviews

TripAdvisor Rating  4.5/5  1,025 reviews

Certificate of excellence 2024

It was very good located location

Customer review rating 5.0/5

Chintan C. Business - Confirmed reviews ALL

Staff was very co operative. they upgrade my room without any extra charge and given all facility i had requsted.

Dear Chintan C., we are delighted to hear that you enjoyed our well-located hotel and experienced excellent service from our cooperative staff. It's great to know that you appreciated the room upgrade and the facilities provided. We look forward to welcoming you back soon. Best regards, ibis Rio de Janeiro Nova America.

Location is okay near a shopping centre.

Customer review rating 2.5/5

Roelof Business - Confirmed reviews ALL

Rooms are not very clean. Old sanitary.

Dear Roelof, thank you for your feedback. We apologize for the cleanliness issues you encountered. We will address this with our housekeeping team. We appreciate your comments and hope to welcome you back for an improved experience. Best regards, ibis Rio de Janeiro Nova America.

A place to sleep

Customer review rating 3.5/5

Anonymous Business - Confirmed reviews ALL

Stayed only for a night, on company expenses. The fact that the mini fridge is empty is definitely a downside, not even water? Furniture in general was okay. Went to the restaurant for lunch around 2pm but there wasn't any body to attend me.

Dear Guest, we appreciate your feedback. We apologize for the inconvenience you experienced with the empty mini fridge and the lack of service at the restaurant. Your comments will be shared with our team for improvement. We hope to welcome you back to provide a better experience. Best regards, ibis Rio de Janeiro Nova America

Amazing stay

Customer review rating 5.0/5

Fatimah R. Solo - Confirmed reviews ALL

I really like everything about this hotel. The staff , location, service and room were all perfect

Dear Fatimah R., Thank you for your positive feedback! We are delighted to hear that you had an amazing stay with us. Your compliments about our staff, location, service, and rooms are truly appreciated. We look forward to welcoming you back soon. Best regards, ibis Rio de Janeiro Nova America

Nice location, good basic accommodations, friendly staff

Customer review rating 4.0/5

Anonymous Business - Confirmed reviews ALL

I enjoyed the easy access to the mall. Also made use of the walking/exercise path and outdoor exercise area. Was nice to be out with the local residents and other hotel guests in the morning. The room curtains and floor are due for a refresh. Had to change rooms as the first room was not completely clean; found debris on the floor and the curtains were in need of cleaning. Second room was much better. Overall was satisfied with the stay. When I checked in, there were no lines, but noticed others were not so lucky. Would not have been very happy to have to wait to check in.

Dear Guest, Thank you for sharing your feedback with us. We are delighted to hear that you enjoyed our convenient location, basic accommodations, and friendly staff. It's great to know that you appreciated the easy access to the mall and the outdoor facilities. We sincerely apologize for the cleanliness issues you encountered in your initial room; rest assured that this does not reflect our usual standards. Your comments regarding the room curtains and floor have been duly noted for improvement. We are continuously working to enhance our guests' experience. We appreciate your understanding and are glad that your stay improved in the second room. Your feedback regarding the check-in process is valuable, and we will strive to ensure a smoother experience for all guests. We look forward to welcoming you back for an even better stay. Best regards, ibis Rio de Janeiro Nova America

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Other web-users rate our hotel

  • 622 reviews 9.3/10 Location
  • 711 reviews 6.1/10 Room
  • 846 reviews 6.1/10 Service
  • 26 reviews 6.2/10 WiFi
  • 421 reviews 7.1/10 Breakfast
  • 351 reviews 6.1/10 Cleanliness
  • 221 reviews 4.4/10 Value
  • 155 reviews 8/10 Vibe

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.