ibis Rio de Janeiro Nova America 3 stars

Customer review rating (ALL Rating) 4.2/5 2,088 reviews

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Description

Hotel extras

  • Ibis Nova America Rio de Janeiro is a 17-minute drive from International Airport

  • A 30-minute drive from Novo Rio Bus Station

  • 4 minutes from the entrance of the Yellow Line, access to Barra da Tijuca

  • Located inside the Nova América Shopping Mall

  • Easy access to the subway

Our accommodation(s)

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Hotel location

ibis Rio de Janeiro Nova America

Av. Pastor Martin Luther King Jr, Numero 126, Bloco 11, Torro 4
20765971 RIO DE JANEIRO
Brazil

GPS:-22.87707, -43.27085

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property

Breakfast

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  2,088 reviews

TripAdvisor Rating  4.5/5  1,028 reviews

Certificate of excellence 2024

Good stay, confortable room

Customer review rating 5.0/5

Eduardo A. Business - Confirmed reviews ALL

The check in was too fast and easy. The concierge was friendly and spoked a clear Spanish The room was always clean and tidy and the bathroom has a private shower next to the toilet. The breakfast is very varied and tasty with fruits and bakery

Dear Eduardo A., We very much appreciate your comments regarding your stay at the ibis Rio de Janeiro Nova America. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ary Comar Gerente Geral Ibis RJ Nova América

It was very good located location

Customer review rating 5.0/5

Chintan C. Business - Confirmed reviews ALL

Staff was very co operative. they upgrade my room without any extra charge and given all facility i had requsted.

Dear Chintan C., we are delighted to hear that you enjoyed our well-located hotel and experienced excellent service from our cooperative staff. It's great to know that you appreciated the room upgrade and the facilities provided. We look forward to welcoming you back soon. Best regards, ibis Rio de Janeiro Nova America.

Location is okay near a shopping centre.

Customer review rating 2.5/5

Roelof Business - Confirmed reviews ALL

Rooms are not very clean. Old sanitary.

Dear Roelof, thank you for your feedback. We apologize for the cleanliness issues you encountered. We will address this with our housekeeping team. We appreciate your comments and hope to welcome you back for an improved experience. Best regards, ibis Rio de Janeiro Nova America.

A place to sleep

Customer review rating 3.5/5

Anonymous Business - Confirmed reviews ALL

Stayed only for a night, on company expenses. The fact that the mini fridge is empty is definitely a downside, not even water? Furniture in general was okay. Went to the restaurant for lunch around 2pm but there wasn't any body to attend me.

Dear Guest, we appreciate your feedback. We apologize for the inconvenience you experienced with the empty mini fridge and the lack of service at the restaurant. Your comments will be shared with our team for improvement. We hope to welcome you back to provide a better experience. Best regards, ibis Rio de Janeiro Nova America

Amazing stay

Customer review rating 5.0/5

Fatimah R. Solo - Confirmed reviews ALL

I really like everything about this hotel. The staff , location, service and room were all perfect

Dear Fatimah R., Thank you for your positive feedback! We are delighted to hear that you had an amazing stay with us. Your compliments about our staff, location, service, and rooms are truly appreciated. We look forward to welcoming you back soon. Best regards, ibis Rio de Janeiro Nova America

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Other web-users rate our hotel

  • 646 reviews 9.3/10 Location
  • 732 reviews 6/10 Room
  • 861 reviews 6.1/10 Service
  • 26 reviews 6.6/10 WiFi
  • 416 reviews 6.8/10 Breakfast
  • 358 reviews 6.2/10 Cleanliness
  • 228 reviews 4.4/10 Value
  • 156 reviews 8.2/10 Vibe

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