ibis Rio de Janeiro Nova America 3 stars

Customer review rating (ALL Rating) 4.4/5 2,218 reviews

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Av. Pastor Martin Luther King Jr, Numero 126, Bloco 11, Torro 4, 20765971 RIO DE JANEIRO, Brazil

Description

ALLSAFE approved hotel

Hotel extras

  • Ibis Nova America Rio de Janeiro is a 17-minute drive from International Airport

  • A 30-minute drive from Novo Rio Bus Station

  • 4 minutes from the entrance of the Yellow Line, access to Barra da Tijuca

  • Located inside the Nova América Shopping Mall

  • Easy access to the subway

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Our accommodation(s)

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Hotel location

ibis Rio de Janeiro Nova America

Av. Pastor Martin Luther King Jr, Numero 126, Bloco 11, Torro 4
20765971 RIO DE JANEIRO
Brazil

GPS:-22.877995, -43.271942

Telephone
Fax +55 21 3184-6162

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property

Breakfast

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  2,218 reviews

TripAdvisor Rating  4.5/5  1,010 reviews

Certificate of excellence 2023

Check In

Customer review rating 2.5/5

Anonymous Business - Confirmed reviews ALL

Mais de 1h para realizar o check in

Prezado Sr Carlos Eduardo, Agradecemos por compartilhar a sua experiência no Ibis RJ Nova América. Estamos contentes que você tenha apreciado sua estadia. Embora gostaríamos que sua experiência tivesse sido melhor, com feedbacks como este podemos aprender e melhorar a qualidade do nosso serviço. Na expectativa de o acolher brevemente, queira aceitar os nossos melhores cumprimentos. Atenciosamente, Raphael Azevedo Guest Experience Ibis RJ Nova América

Sequencial Downtimes for energy and low speed Internet

Customer review rating 2.0/5

Giancarlo Business - Confirmed reviews ALL

I know the heat in Rio is one of the top trends, anyway it seems the hotel has not only problems from outside but also inside the building with 2+ downtimes of energy every single day. To complete this, the Internet access may be based on a bad modem and wifi distribution (even in the lobby), so the infrastructure is really bad. The hotel is well located because is in the same area as Shopping Americas, so you can come and go to shop, to eat, to watch movies, for everything, the mall is big and you have anything you need there. The breakfast was good and the people who work there also are gentle, but there are some limits. They do what they can.

Dear Guest, Thank you for sharing your experience at Ibis RJ Nova América. We are very sorry that we did not exceed your expectations. Although we wish your experience had been better, with feedback like this we can learn and improve the quality of our service. Looking forward to welcoming you soon, please accept our best regards. Sincerely, Raphael Azevedo Guest Experience Ibis RJ Nova América

good stay, but you have to improve the breakfast! I mean serve fresh food, better bread, better egg etc!

Customer review rating 3.0/5

Anonymous Business - Confirmed reviews ALL

good stay

Prezado hóspede, obrigado por dedicar seu tempo para nos deixar uma avaliação. Estamos muito satisfeitos que o senhor tenha gostado de sua estada conosco e agradecemos seu feedback sobre nosso café da manhã. Aqui no ibis Rio de Janeiro Nova América, nós nos esforçamos para oferecer opções de alimentos frescos e de qualidade aos nossos hóspedes e garantir que eles tenham uma experiência agradável. Gostaríamos muito de ter a oportunidade de compensar o senhor e melhorar sua experiência no futuro. Atenciosamente, Rodrigo Amaral

easy as usual

Customer review rating 4.5/5

Luca Business - Confirmed reviews ALL

Easy check in, easy time. only one problem the wife did not work at the arrival, only at the morning

Prezado Luca, Nosso sincero agradecimento pelo generoso comentário. Para nossa equipe, é sempre uma grande alegria saber que conseguimos proporcionar uma estada repleta de satisfação. Esperamos que volte a desfrutar da nossa hospitalidade muito em breve. Atenciosamente, Rodrigo Amaral

10

Customer review rating 5.0/5

Adriano E. D. F. Friends - Confirmed reviews ALL

Nota 10

Prezado Adriano Eloisio de F., Obrigado pelo tempo que o senhor dedicou para deixar sua avaliação e nos dar uma nota 10! Ficamos muito felizes em receber seu feedback positivo e é maravilhoso saber que nossa equipe foi tão atenciosa e acolhedora. A sua satisfação é a nossa maior prioridade e nos esforçamos para garantir que todos os nossos hóspedes tenham uma excelente estadia no ibis Rio de Janeiro Nova América. Agradecemos a sua fidelidade e esperamos recebê-lo novamente em breve. Atenciosamente, Rodrigo Amaral

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Other web-users rate our hotel

  • 601 reviews 9.3/10 Location
  • 754 reviews 6.6/10 Room
  • 913 reviews 6.9/10 Service
  • 40 reviews 5/10 WiFi
  • 451 reviews 6.9/10 Breakfast
  • 367 reviews 7/10 Cleanliness
  • 222 reviews 4.3/10 Value
  • 170 reviews 8.4/10 Vibe

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.