Description
Hotel extras
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An 11-minute drive to Rio de Janeiro Santos Dumont Airport
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We are a pet-friendly hotel! Small animals are welcome.
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Breakfast served at Novotel Porto Atlântico!
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Rooms adapted and equipped for people with reduced mobility.
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Children are welcome. One child can stay with parents for free.
Our accommodation(s)
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Room
Standard Room with 1 double bed
- 2 pers. max
- 16 m² / 172 sq ft
- Bedding 1 x Double bed(s)
- Views: City View or Historic side view
- Most of the accommodation: Corner Room
Room
Standard Room with 2 single beds
- 2 pers. max
- 16 m² / 172 sq ft
- Bedding 2 x Single bed(s)
Room
Standard Room with 1 double bed + an extra bed for a child
- 3 pers. max
- 16 m² / 172 sq ft
- Bedding 1 x Double bed(s) and 1 x Single bed(s)
Room
Standard Room with 1 double bed - adapted for people with reduced mobility.
Non contractual photo
- 2 pers. max
- 21 m² / 226 sq ft
- Bedding 1 x Double bed(s)
- Accessible room
Room
Standard Room with 1 double bed - adapted for people with reduced mobility.
Non contractual photo
- 2 pers. max
- 21 m² / 226 sq ft
- Bedding 1 x Double bed(s)
- Accessible room
Hotel location
ibis Rio Porto Atlantico
Av. Prof. Pereira Reis 49, Santo Cristo
20220 800 RIO DE JANEIRO
Brazil
GPS:-22.89702, -43.2022
Access and transport
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CENTRAL DO BRASIL
Railway station
Access: 2.3 km / 1.43 mi 11 min drive
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PRACA MAUA
Art and Culture
Access: 4.4 km / 2.73 mi 16 min walk / 12 min drive
MUSEU MAR
Art and Culture
Access: 4.6 km / 2.86 mi 25 min walk / 18 min drive
Hotel services
Check-in from - Check out up to
- Car park
- Pets welcome
- Wheelchair accessible
- Wi-Fi
- Air conditioning
- Breakfast
- Bar
- 100% Non Smoking Property
IBIS KITCHEN BAR
The bar is a friendly place to get together at any time of day.
Breakfast
Our guest reviews
Customer review rating 1.5/5
Donald I. W. Business - Confirmed reviews ALL
Dear Mr. W., Thank you for sharing your detailed feedback. We sincerely regret that your experience didn't meet expectations and truly appreciate you bringing these matters to our attention. We're especially sorry for the incident with the bed. This is not acceptable, and although our team acted to repair it, we fully understand the inconvenience and concern it may have caused you. Regarding the other points mentioned: ack of amenities in the dispenser, hallway lighting, housekeeping oversight, and breakfast experience, we sincerely apologize. These situations do not reflect our standards, and your feedback has been shared with the General Manager and respective teams for immediate review and corrective actions. We also regret any inconvenience related to the absence of complimentary water and thank you for your honesty regarding your overall stay. Your comments are extremely valuable to us as they help us improve both our service and structure. We truly hope to have the opportunity to welcome you again and provide a much better experience. Best regards, Cristiene Ribeiro - Quality Assistant
Customer review rating 1.0/5
Aidan S. Solo - Confirmed reviews ALL
Dear Aidan S., We're so sorry to hear about your experience. This is certainly not the standard of service we strive to provide. We sincerely apologize for the condition of the room and for the lack of support you encountered from our staff. Your feedback is extremely important to us. If you would like to share more details about what happened, especially regarding the staff, or if you have suggestions for improvement, please feel free to contact me directly at cr… and our Front Desk Manager at ja… Kind regards, Cristiene Ribeiro - Quality Assistant
Customer review rating 4.5/5
David S. Solo - Confirmed reviews ALL
Dear Mr. s., Thank you for taking the time to share your experience with us. t’s great to know that the facilities and overall structure of the hotel met your expectations. On the other hand, we are truly sorry for the inconvenience caused regarding your laundry. Please rest assured that this situation is being carefully followed up by our team. Thank you for your patience and understanding. We hope to have the opportunity to welcome you back for a much smoother experience in the future. Kind regards, Cristiene Ribeiro - Quality Assistant
Customer review rating 3.5/5
Hermes N. Business - Confirmed reviews ALL
Dear Mr. N., Thank you for sharing your experience. We are sorry for the inconveniences mentioned, especially regarding the missing items in the room, the breakfast delays, and the billing issue. These situations do not reflect our standards and have been shared with the responsible teams for review. We hope to have the opportunity to welcome you again and provide a much better experience. Sincerely, Cristiene Ribeiro - Quality Assistant
Customer review rating 5.0/5
Marcia A. B. Business - Confirmed reviews ALL
Dear Marcia, Thank you for sharing your feedback and for your kind words about our team. We are very happy to know that the service made a positive difference in your stay, especially the recognition of Mrs. Lúcia at breakfast. Your comment will certainly be shared with her and the entire team. Kind regards, Cristiene Ribeiro - Quality Assistant
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