ibis Rio Porto Atlantico 3 stars

Customer review rating (ALL Rating) 4.1/5 1,530 reviews

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ibis Rio Porto Atlantico - Image 1
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Av. Prof. Pereira Reis 49, Santo Cristo, 20220 800 RIO DE JANEIRO, Brazil

Description

Hotel extras

  • An 11-minute drive to Rio de Janeiro Santos Dumont Airport

  • We are a pet-friendly hotel! Small animals are welcome.

  • Breakfast served at Novotel Porto Atlântico!

  • Rooms adapted and equipped for people with reduced mobility.

  • Children are welcome. One child can stay with parents for free.

Our accommodation(s)

Hotel location

ibis Rio Porto Atlantico

Av. Prof. Pereira Reis 49, Santo Cristo
20220 800 RIO DE JANEIRO
Brazil

GPS:-22.89702, -43.2022

Telephone
Fax +55 21 3900-1300

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property

IBIS KITCHEN BAR

The bar is a friendly place to get together at any time of day.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  1,530 reviews

TripAdvisor Rating  3.9/5  211 reviews

Certificate of excellence 2024

Simple and easy

Customer review rating 5.0/5

Carolina Solo - Confirmed reviews ALL

I was transiting in Rio de Janeiro and it was the closest hotel with acceptable day rate for a short stay (less than one day). It worth the drive from the international airport to rest on a comfy bed for 8h, good shower and get iFood.

This hotel lags far behind what an Ibis experience should be.

Customer review rating 1.0/5

Anonymous Solo - Confirmed reviews ALL

The reception toilets and carpets were dirty, one elevator out of order. In the room, the air conditioning was leaking, the floor was dirty, there was no hot water at night, only during the day, the TV displayed only a couple of channels, it wasn't a smart tv, so no possibility of accessing your entertainment media, WI-FI wasn't working properly, so no Internet (basic these days!)... When you go to an Ibis hotel you don't expect luxury, but honest comfort and cleanliness. It was not the case at Porto Atlântico. This hotel is badly taken care of. Furniture and appliances are old and in bad shape, and - what's worse - the hotel is unclean!

Dear Sierra, Thank you for sharing your feedback. We sincerely apologize for the issues you encountered during your stay. We take cleanliness and maintenance very seriously, and we are deeply sorry that we fell short of your expectations. We will be addressing the problems you mentioned with our team, such as the air conditioning, Wi-Fi, and overall cleanliness, to ensure this does not happen again. Your experience is important to us, and we will work to improve the quality of our services and facilities. We hope you’ll consider giving us another opportunity to provide you with a better stay in the future. Sincerely, Isabella Santos - General Manager

good hotel, reasonable rate, solid room

Customer review rating 5.0/5

Miroslav D. T. Solo - Confirmed reviews ALL

just a normal hotel with the normal features you expect from a hotel, all functioning correctly, for a reasonable rate.

Dear Miroslav, Thank you for taking the time to rate us! Your evaluation is essential to our quest to improve our services. Sincerely, Isabella Santos - General Manager

Friendly

Customer review rating 5.0/5

Todd Q. Solo - Confirmed reviews ALL

Friendly and accomodating

Dear Mr. Q., Thank you for taking the time to rate us! Your evaluation is essential to our quest to improve our services. Sincerely, Isabella Santos - General Manager

Good Stay, easy access

Customer review rating 4.5/5

George Solo - Confirmed reviews ALL

This is the second time l have stayed in this hotel. The location is great and the VLT is just across the street which gives you easy access to many touristic places. Clean and friendly environment. The breakfast can surely be improved. By the third day l couldn’t stand it.

Dear Mr. George, Thank you for taking the time to rate us! Your evaluation is essential to our quest to improve our services. Sincerely, Isabella Santos - General Manager

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Other web-users rate our hotel

  • 460 reviews 8.1/10 Location
  • 839 reviews 5.8/10 Room
  • 775 reviews 6.8/10 Service
  • 25 reviews 6.8/10 WiFi
  • 453 reviews 5.9/10 Breakfast
  • 403 reviews 5.4/10 Cleanliness
  • 263 reviews 4.8/10 Value
  • 163 reviews 3.8/10 Food

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.