ibis Rio Porto Atlantico 3 stars

Customer review rating (ALL Rating) 3.9/5 1,914 reviews

Best price
guarantee
ibis Rio Porto Atlantico - Image 1
ibis Rio Porto Atlantico - Image 2
ibis Rio Porto Atlantico - Image 3
ibis Rio Porto Atlantico - Image 4
Av. Prof. Pereira Reis 49, Santo Cristo, 20220 800 RIO DE JANEIRO, Brazil

Description

Hotel extras

  • An 11-minute drive to Rio de Janeiro Santos Dumont Airport

  • We are a pet-friendly hotel! Small animals are welcome.

  • Breakfast served at Novotel Porto Atlântico!

  • Rooms adapted and equipped for people with reduced mobility.

  • Children are welcome. One child can stay with parents for free.

Our accommodation(s)

Hotel location

ibis Rio Porto Atlantico

Av. Prof. Pereira Reis 49, Santo Cristo
20220 800 RIO DE JANEIRO
Brazil

GPS:-22.89702, -43.2022

Telephone
Fax +55 21 3900-1300

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property

IBIS KITCHEN BAR

The bar is a friendly place to get together at any time of day.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.9/5  1,914 reviews

Customer review rating 4.0/5

Andre N. Business - Confirmed reviews ALL

Good

Dear Mr. N., Thank you for your feedback! Your feedback is essential to our efforts to improve our services. Sincerely, Cristiene Ribeiro - Quality Assistant

Customer review rating 2.0/5

Andreas M. Families - Confirmed reviews ALL

Needs facelift, cleaning, refurbish, sanitary upgrade.

Dear Andreas, Thank you for your feedback! Your feedback is essential to our efforts to improve our services. Sincerely, Cristiene Ribeiro - Quality Assistant

Customer review rating 1.5/5

Stephen D. Business - Confirmed reviews ALL

Had to be moved to a different room due to the air conditioner leaking all over the floor and then noticing all of the black mold surrounding the area. This is a budget hotel, but I have stayed at a lot nicer budget hotels.

Dear Mr. D., We’re very sorry for your experience. This is not the standard we aim to provide. We’re addressing the maintenance and cleanliness issues with our team to prevent this from happening again. Thank you for your feedback. Sincerely, Cristiene Ribeiro - Quality Assistant

Customer review rating 0.5/5

Renato A. K. Business - Confirmed reviews ALL

Poorly located. Staff not very friendly and service-orientated. Visa creditcard not working there. For food the neighboring Novotel hotel is needed. Beds are hard and unconformable. Room was dirty. Stay away.

Dear Mr. K., We’re sorry to hear that your stay did not meet your expectations. This is not the level of service and comfort we strive to provide. Your comments regarding cleanliness, staff service, and payment issues have been noted and will be addressed with our team. We appreciate your feedback and will use it to improve our guest experience. Sincerely, Cristiene Ribeiro - Quality Assistant

Customer review rating 0.5/5

Jhade V. C. Business - Confirmed reviews ALL

Terrible, the air conditioning was not working

Dear Mrs. C., Thank you for your feedback. We sincerely apologize for your experience and the issues you encountered with the structure. This is not the standard we strive to deliver. Your comments have been shared with our team so we can address these concerns and make the necessary improvements. We hope to have the opportunity to provide you with a better experience in the future. Sincerely, Cristiene Ribeiro - Quality Assistant

Other web-users rate our hotel

  • 419 reviews 8.5/10 Location
  • 978 reviews 4.6/10 Room
  • 828 reviews 6.4/10 Service
  • 20 reviews 5.5/10 WiFi
  • 503 reviews 3.9/10 Cleanliness
  • 479 reviews 6.2/10 Breakfast
  • 216 reviews 5/10 Value
  • 177 reviews 3.5/10 Food

Powered by Trustyou

Our other establishments nearby

All our hotels in Rio de Janeiro