ibis Rio Porto Atlantico 3 stars

Customer review rating (ALL Rating) 4.0/5 1,810 reviews

Best price
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ibis Rio Porto Atlantico - Image 1
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Av. Prof. Pereira Reis 49, Santo Cristo, 20220 800 RIO DE JANEIRO, Brazil

Description

Hotel extras

  • An 11-minute drive to Rio de Janeiro Santos Dumont Airport

  • We are a pet-friendly hotel! Small animals are welcome.

  • Breakfast served at Novotel Porto Atlântico!

  • Rooms adapted and equipped for people with reduced mobility.

  • Children are welcome. One child can stay with parents for free.

Our accommodation(s)

Hotel location

ibis Rio Porto Atlantico

Av. Prof. Pereira Reis 49, Santo Cristo
20220 800 RIO DE JANEIRO
Brazil

GPS:-22.89702, -43.2022

Telephone
Fax +55 21 3900-1300

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property

IBIS KITCHEN BAR

The bar is a friendly place to get together at any time of day.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  1,810 reviews

TripAdvisor Rating  3.9/5  224 reviews

Customer review rating 5.0/5

Alessandra B. Business - Confirmed reviews ALL

Really easy, safe, and superb staff.

Customer review rating 2.5/5

Luca S. P. F. Business - Confirmed reviews ALL

Mold in the rooms, the AC does not work as it should, elevators keep getting stuck. Although, the cleaning ladies were nice

Dear Luca, Thank you for taking the time to share your feedback with us. We sincerely apologize for the inconveniences experienced during your stay. Your comments have been forwarded to our maintenance and management teams for immediate review and corrective action. This is certainly not the standard we strive to deliver. We are pleased to know that our housekeeping team made a positive impression, and we will be sure to share your kind words with them. Your feedback is extremely valuable to our continuous improvement, and we hope to have the opportunity to welcome you back for a more comfortable and pleasant experience. Best Regards, Cristiene Ribeiro - Quality Assistant

Customer review rating 5.0/5

Purnayan M. Business - Confirmed reviews ALL

This was my first trip to Rio. I spent 10 days in the hotel. Lua and team from the hotel along with Diego, Diogos, Eric, Gabrielle, Fillipa, and Daniel made the stay awesome. I really enjoyed the amenities and would love to visit them again.

Dear Mrs. M., Thank you for your kind words regarding your recent stay at ibis Rio Porto Atlantico. We are delighted to hear that our team's hospitality contributed to an enjoyable experience during your first visit to Rio. It is wonderful to know that you appreciated our amenities and the hotel's location. We look forward to welcoming you back on your next trip. Atenciosamente, Cristiene Ribeiro - Quality Assistant

Customer review rating 3.0/5

Sergio S. Solo - Confirmed reviews ALL

habitaciòn confortable, pero bàsica. Algo desciudada en su manutenciòn

Hola Sergio! Gracias por compartir tu opinión. Nos alegra que hayas encontrado la habitación confortable. Lamentamos que hayas percibido algunos detalles en el mantenimiento; ya hemos informado a nuestro equipo para mejorar esos aspectos. Esperamos poder recibirte nuevamente y ofrecerte una experiencia aún mejor. Atentamente, Cristiene Ribeiro - Asistente de Calidad

Customer review rating 2.5/5

Enrique M. A. Business - Confirmed reviews ALL

The room was not very clean, and the bed sheets were wrinkled and not properly ironed. Breakfast without fruits,

Dear Mr. A., Thank you for sharing your feedback. We sincerely apologize for the issues you experienced with the cleanliness of the room, as well as the lack of fruits at breakfast. Your comments have been shared with our team so we can improve our services and prevent this from happening in the future. We hope to have the opportunity to welcome you back and provide a much better experience. Sincerely, Cristiene Ribeiro - Quality Assistant

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Other web-users rate our hotel

  • 428 reviews 8.4/10 Location
  • 907 reviews 5.2/10 Room
  • 790 reviews 6.7/10 Service
  • 19 reviews 6.4/10 WiFi
  • 468 reviews 6.3/10 Breakfast
  • 452 reviews 4.5/10 Cleanliness
  • 230 reviews 5/10 Value
  • 163 reviews 3/10 Food

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.