ibis Rio Porto Atlantico 3 stars

Customer review rating (ALL Rating) 4.1/5 1,589 reviews

Best price
guarantee
ibis Rio Porto Atlantico - Image 1
ibis Rio Porto Atlantico - Image 2
ibis Rio Porto Atlantico - Image 3
ibis Rio Porto Atlantico - Image 4
Av. Prof. Pereira Reis 49, Santo Cristo, 20220 800 RIO DE JANEIRO, Brazil

Description

Hotel extras

  • An 11-minute drive to Rio de Janeiro Santos Dumont Airport

  • We are a pet-friendly hotel! Small animals are welcome.

  • Breakfast served at Novotel Porto Atlântico!

  • Rooms adapted and equipped for people with reduced mobility.

  • Children are welcome. One child can stay with parents for free.

Our accommodation(s)

Book this hotel
Room 1

Hotel location

ibis Rio Porto Atlantico

Av. Prof. Pereira Reis 49, Santo Cristo
20220 800 RIO DE JANEIRO
Brazil

GPS:-22.89702, -43.2022

Telephone
Fax +55 21 3900-1300

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property

IBIS KITCHEN BAR

The bar is a friendly place to get together at any time of day.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  1,589 reviews

TripAdvisor Rating  3.9/5  211 reviews

Certificate of excellence 2024

Bad experience

Customer review rating 0.5/5

Fernando Business - Confirmed reviews ALL

Dear Fernando, Thank you for taking the time to share your experience with us. We’re truly sorry to hear that your stay did not meet expectations and that you encountered several inconveniences. Please accept our sincere apologies for the condition of the room, the lack of amenities, and the issues with our service and responsiveness. This is certainly not the standard we aim to uphold. Your comments have already been shared with the housekeeping and maintenance teams, and immediate steps are being taken to address these concerns, especially regarding the air conditioning and the quality of room cleaning. We greatly appreciate your feedback, as it helps us improve and ensure better experiences for all our guests. We hope to have the opportunity to welcome you back in the future and offer you a much more pleasant stay. Warm regards, Isabella Santos - General Manager

Simple and easy

Customer review rating 5.0/5

Carolina Solo - Confirmed reviews ALL

Dear Carolina, Thank you for taking the time to rate us! Your evaluation is essential to our quest to improve our services. Sincerely, Isabella Santos - General Manager

This hotel lags far behind what an Ibis experience should be.

Customer review rating 1.0/5

Anonymous Solo - Confirmed reviews ALL

Dear Sierra, Thank you for sharing your feedback. We sincerely apologize for the issues you encountered during your stay. We take cleanliness and maintenance very seriously, and we are deeply sorry that we fell short of your expectations. We will be addressing the problems you mentioned with our team, such as the air conditioning, Wi-Fi, and overall cleanliness, to ensure this does not happen again. Your experience is important to us, and we will work to improve the quality of our services and facilities. We hope you’ll consider giving us another opportunity to provide you with a better stay in the future. Sincerely, Isabella Santos - General Manager

good hotel, reasonable rate, solid room

Customer review rating 5.0/5

Miroslav D. T. Solo - Confirmed reviews ALL

Dear Miroslav, Thank you for taking the time to rate us! Your evaluation is essential to our quest to improve our services. Sincerely, Isabella Santos - General Manager

Friendly

Customer review rating 5.0/5

Todd Q. Solo - Confirmed reviews ALL

Dear Mr. Q., Thank you for taking the time to rate us! Your evaluation is essential to our quest to improve our services. Sincerely, Isabella Santos - General Manager

In partnership with TripAdvisor

Other web-users rate our hotel

  • 450 reviews 8.2/10 Location
  • 841 reviews 5.7/10 Room
  • 781 reviews 6.5/10 Service
  • 23 reviews 6.5/10 WiFi
  • 449 reviews 5.8/10 Breakfast
  • 401 reviews 5.1/10 Cleanliness
  • 255 reviews 4.7/10 Value
  • 162 reviews 3.7/10 Food

Powered by Trustyou

Accor Live Limitless

Free: become a member

When making a booking at this hotel:

  • I earn Status & Rewards points

  • I can use my Rewards points

  • I benefit from advantages

  • I can take advantage of the Members' rate

Our other establishments nearby

All our hotels in Rio De Janeiro

Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.