ibis Rio Porto Atlantico 3 stars

Customer review rating (ALL Rating) 3.9/5 1,811 reviews

Best price
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ibis Rio Porto Atlantico - Image 1
ibis Rio Porto Atlantico - Image 2
ibis Rio Porto Atlantico - Image 3
ibis Rio Porto Atlantico - Image 4
Av. Prof. Pereira Reis 49, Santo Cristo, 20220 800 RIO DE JANEIRO, Brazil

Description

Hotel extras

  • An 11-minute drive to Rio de Janeiro Santos Dumont Airport

  • We are a pet-friendly hotel! Small animals are welcome.

  • Breakfast served at Novotel Porto Atlântico!

  • Rooms adapted and equipped for people with reduced mobility.

  • Children are welcome. One child can stay with parents for free.

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Room

Standard Room with 2 single beds

Photo out of - Standard Room with 2 single beds

Functional and comfortable, ideal for working or relaxing, the ibis room has everything you need: twin beds with duvets, a large desk, Internet, TV with all the best channels and a great bathroom.

Max. number of persons
2
Area
From 16 m² / 172 sq ft

Bedding

Single bed(s) x2

Food And Beverage

Food And Beverage Facilities

  • Mini Bar
  • Mini-refrigerator

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Full-length mirror
  • Hair dryer in bathroom

Media And Technology

Internet Facilities

  • High speed internet

Tv Facilities

  • TV with on-screen billing info

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Blackout Facilities
  • Brand Magazine
  • Opening windows
  • Shoe polisher
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • 2 pers. max
  • 16 m² / 172 sq ft
  • Bedding 2 x Single bed(s)
See availabilities

Functional and comfortable, ideal for working or relaxing, the ibis room has everything you need: double bed and extra bed for children up to 12 years old, a large desk, Internet, TV with all the best channels and a great bathroom.

Max. number of persons
3
Area
From 16 m² / 172 sq ft

Bedding

Double bed(s) x1

Single bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Mini Bar
  • Mini-refrigerator

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Full-length mirror
  • Hair dryer in bathroom

Media And Technology

Internet Facilities

  • High speed internet

Tv Facilities

  • TV with on-screen billing info

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Blackout Facilities
  • Brand Magazine
  • Opening windows
  • Shoe polisher
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
See availabilities

Bathroom

Bathroom Facilities

  • Full-length mirror
  • Hair dryer in bathroom

Media And Technology

Internet Facilities

  • High speed internet

Tv Facilities

  • TV with on-screen billing info

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Blackout Facilities
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
See availabilities

Hotel location

ibis Rio Porto Atlantico

Av. Prof. Pereira Reis 49, Santo Cristo
20220 800 RIO DE JANEIRO
Brazil

GPS:-22.89702, -43.2022

Telephone
Fax +55 21 3900-1300

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
  • 255 rooms
  • 17 rooms for people with reduced mobility
  • 18 floors

Languages spoken at the hotel

  • English
  • Spanish
  • Portuguese

Reduced mobility Facilities

100% Non Smoking Property

Lounge

  • Executive Lounge

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas

Air conditioning

Desk equipment available

  • Shoe shine machine

Check In & Check-out facilities

  • Express check-in
  • Express check-out

Concierge

  • Concierge

Pets

Pets allowed

Catering

One Bar

Breakfast

  • Buffet Additional charge

Snack and beverage machine

  • Snack and beverage machine Additional charge
  • On site
  • Enclosed outdoor parking
  • Public
  • 50 parking spaces
  • Parking opened 24/7
  • Max Limited Height: 2.5 m / 8.202 ft

  • Parking pricing: 15 BRL 15 BRL Per day
  • Parking for a month
  • Parking for a week

Services & equipment

  • Valet parking

Security

  • Well-lit parking
  • Parking with security service
  • Extinguisher
  • Sprinkler
  • CO detection in car park
  • Video surveillance in parking
  • Controled access parking
  • Parking equipped with lights
  • Patrolled parking
  • Smoke extractors in car park

Accessibility

  • Elevators
  • Accessible parking

IBIS KITCHEN BAR

Photo out of - IBIS KITCHEN BAR

The bar is a friendly place to get together at any time of day.

Bar Type
Bar
Capacity
15
Accessibility
Accessible service
Telephone +55 21 3900-1300

Other informations

Services

  • Air conditioning
  • Free Wireless internet (WiFi)
  • Wheelchair access
  • Pet allowed
  • Musical Entertainment

Payment

  • Credit card
  • Other

Credit cards

  • Mastercard
  • Diners Club
  • Maestro
  • Visa

The bar is a friendly place to get together at any time of day.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.9/5  1,811 reviews

Customer review rating 5.0/5

Luismar P. D. A. Business - Confirmed reviews ALL

Saudações Luismar! Obrigada por nos avaliar! Sua avaliação é essencial para a nossa busca em aperfeiçoar nossos serviços. Cordialmente, Cristiene Ribeiro - Assistente d. Qualidade

Customer review rating 4.0/5

Marcos V. D. B. V. Business - Confirmed reviews ALL

Dear Marcos, Thank you for your feedback! Your feedback is essential to our efforts to improve our services. Sincerely, Cristiene Ribeiro - Quality Assistant

Customer review rating 5.0/5

Charles K. C. Solo - Confirmed reviews ALL

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Customer review rating 5.0/5

Tahinan P. M. Solo - Confirmed reviews ALL

Prezado Tahinan, Obrigada por nos avaliar! Sua avaliação é essencial para a nossa busca em aperfeiçoar nossos serviços. Cordialmente, Cristiene Ribeiro - Assistente de Qualidade

Customer review rating 4.0/5

Andre N. Business - Confirmed reviews ALL

Dear Mr. N., Thank you for your feedback! Your feedback is essential to our efforts to improve our services. Sincerely, Cristiene Ribeiro - Quality Assistant

Saudações Luismar! Obrigada por nos avaliar! Sua avaliação é essencial para a nossa busca em aperfeiçoar nossos serviços. Cordialmente, Cristiene Ribeiro - Assistente d. Qualidade

Customer review rating 4.0/5

Marcos V. D. B. V. Business - Confirmed reviews ALL

It is good

Dear Marcos, Thank you for your feedback! Your feedback is essential to our efforts to improve our services. Sincerely, Cristiene Ribeiro - Quality Assistant

Customer review rating 5.0/5

Charles K. C. Solo - Confirmed reviews ALL

I arrived at Rio airport at 2 am I had called the hotel to let them know I would be late and it was perfect.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Customer review rating 5.0/5

Tahinan P. M. Solo - Confirmed reviews ALL

Check in demorado

Prezado Tahinan, Obrigada por nos avaliar! Sua avaliação é essencial para a nossa busca em aperfeiçoar nossos serviços. Cordialmente, Cristiene Ribeiro - Assistente de Qualidade

Customer review rating 4.0/5

Andre N. Business - Confirmed reviews ALL

Good

Dear Mr. N., Thank you for your feedback! Your feedback is essential to our efforts to improve our services. Sincerely, Cristiene Ribeiro - Quality Assistant

Customer review rating 2.0/5

Andreas M. Families - Confirmed reviews ALL

Needs facelift, cleaning, refurbish, sanitary upgrade.

Dear Andreas, Thank you for your feedback! Your feedback is essential to our efforts to improve our services. Sincerely, Cristiene Ribeiro - Quality Assistant

Customer review rating 1.5/5

Stephen D. Business - Confirmed reviews ALL

Had to be moved to a different room due to the air conditioner leaking all over the floor and then noticing all of the black mold surrounding the area. This is a budget hotel, but I have stayed at a lot nicer budget hotels.

Dear Mr. D., We’re very sorry for your experience. This is not the standard we aim to provide. We’re addressing the maintenance and cleanliness issues with our team to prevent this from happening again. Thank you for your feedback. Sincerely, Cristiene Ribeiro - Quality Assistant

Customer review rating 0.5/5

Renato A. K. Business - Confirmed reviews ALL

Poorly located. Staff not very friendly and service-orientated. Visa creditcard not working there. For food the neighboring Novotel hotel is needed. Beds are hard and unconformable. Room was dirty. Stay away.

Dear Mr. K., We’re sorry to hear that your stay did not meet your expectations. This is not the level of service and comfort we strive to provide. Your comments regarding cleanliness, staff service, and payment issues have been noted and will be addressed with our team. We appreciate your feedback and will use it to improve our guest experience. Sincerely, Cristiene Ribeiro - Quality Assistant

Customer review rating 0.5/5

Jhade V. C. Business - Confirmed reviews ALL

Terrible, the air conditioning was not working

Dear Mrs. C., Thank you for your feedback. We sincerely apologize for your experience and the issues you encountered with the structure. This is not the standard we strive to deliver. Your comments have been shared with our team so we can address these concerns and make the necessary improvements. We hope to have the opportunity to provide you with a better experience in the future. Sincerely, Cristiene Ribeiro - Quality Assistant

Customer review rating 1.5/5

Donald I. W. Business - Confirmed reviews ALL

1. whilst asleep in on my first night, @3am the leg of one of the corners of the bed broke and the entire bed fell to the floor on one corner.- informed reception and they had it repaired for the following evening. 2. There was no soap/ shampoo in the dispenser- didn't care to inform reception as it was my last evening 3. On some mornings there was no lighting in the hallways, so i had to walk end to end in the dark with a flash light - informed reception the following morning 4. no complimentary water 5. When i came back in the evening one night, the cleaners after cleaning my room had left their walkie talkies in my room - i handed it back to the reception the next morning 6. The food in the morning even under the heat lamps were still cold(breads etc), there was no variation in any of the foods through my days spent there and it was always the same foods (sausage, scrambled eggs etc). nothing too terrible about this, but a bit of variance would not make it so dull.

Dear Mr. W., Thank you for sharing your detailed feedback. We sincerely regret that your experience didn't meet expectations and truly appreciate you bringing these matters to our attention. We're especially sorry for the incident with the bed. This is not acceptable, and although our team acted to repair it, we fully understand the inconvenience and concern it may have caused you. Regarding the other points mentioned: ack of amenities in the dispenser, hallway lighting, housekeeping oversight, and breakfast experience, we sincerely apologize. These situations do not reflect our standards, and your feedback has been shared with the General Manager and respective teams for immediate review and corrective actions. We also regret any inconvenience related to the absence of complimentary water and thank you for your honesty regarding your overall stay. Your comments are extremely valuable to us as they help us improve both our service and structure. We truly hope to have the opportunity to welcome you again and provide a much better experience. Best regards, Cristiene Ribeiro - Quality Assistant

Customer review rating 1.0/5

Aidan S. Solo - Confirmed reviews ALL

I work in customer service I could suggest solutions to your hotel.

Dear Aidan S., We're so sorry to hear about your experience. This is certainly not the standard of service we strive to provide. We sincerely apologize for the condition of the room and for the lack of support you encountered from our staff. Your feedback is extremely important to us. If you would like to share more details about what happened, especially regarding the staff, or if you have suggestions for improvement, please feel free to contact me directly at cr… and our Front Desk Manager at ja… Kind regards, Cristiene Ribeiro - Quality Assistant

Customer review rating 4.5/5

David S. Solo - Confirmed reviews ALL

easy to access by Uber (very inexpensive) VLT tram (stop “Ecuador” opposite hotel) & free to over 65’s if you show id. friendly efficient check in, plenty of lifts (needed when busy as big hotel) & sizeable room (for Ibis), with efficient A/C & good views from upper floors. brekky in Ibis but bar & restaurant in Novotel in same building. only problems, the weather (it rained & with low cloud the whole week) & my laundry disappeared (apparently to same room number in Novotel) - currently waiting for recompense having submitted receipts for replacements - tbc

Dear Mr. s., Thank you for taking the time to share your experience with us. t’s great to know that the facilities and overall structure of the hotel met your expectations. On the other hand, we are truly sorry for the inconvenience caused regarding your laundry. Please rest assured that this situation is being carefully followed up by our team. Thank you for your patience and understanding. We hope to have the opportunity to welcome you back for a much smoother experience in the future. Kind regards, Cristiene Ribeiro - Quality Assistant

Customer review rating 3.5/5

Hermes N. Business - Confirmed reviews ALL

The hotel was just ok. The room when I went in had no hangers, the pillows felt old. The breakfast opened late almost every day and sometimes with items still missing from the table. They also charge me and my travel companion twice for the room.

Dear Mr. N., Thank you for sharing your experience. We are sorry for the inconveniences mentioned, especially regarding the missing items in the room, the breakfast delays, and the billing issue. These situations do not reflect our standards and have been shared with the responsible teams for review. We hope to have the opportunity to welcome you again and provide a much better experience. Sincerely, Cristiene Ribeiro - Quality Assistant

Customer review rating 5.0/5

Marcia A. B. Business - Confirmed reviews ALL

It's a simple hotel, however its staff is amazing. Mrs. Lúcia who works at the breakfast is such a good person and great professional.

Dear Marcia, Thank you for sharing your feedback and for your kind words about our team. We are very happy to know that the service made a positive difference in your stay, especially the recognition of Mrs. Lúcia at breakfast. Your comment will certainly be shared with her and the entire team. Kind regards, Cristiene Ribeiro - Quality Assistant

Customer review rating 1.0/5

Natalia P. Couples - Confirmed reviews ALL

Extremely dirty, wet, mold, ants in the room. Someone from Accor please check this hotel and close this place forever!!!

Dear Mrs. P., We sincerely apologize for the issues you experienced with cleanliness in your room. This is not the standard we strive to provide. Your feedback has been immediately escalated to our management team for investigation and corrective action. We hope to have the opportunity to welcome you back under better circumstances. Sincerely, Cristiene Ribeiro - Quality Assistant

Customer review rating 2.0/5

Carlos H. P. D. V. Business - Confirmed reviews ALL

The hotel room was poorly equipped when compared to other Ibis. The furniture, the bad, the bathroom, everything was awful. Breakfast while counting with a good quantity of options, it seemed to have bad ingredients, little care in the preparation of the food. It was the worst experience I've ever experienced in an Ibis.

Dear Carlos, We’re truly sorry to read about your experience and to learn that it did not meet the standards you expected from an Ibis hotel. Your comments regarding the room conditions and the breakfast quality are very important to us and have been shared with the responsible teams for immediate review and improvement. We appreciate you taking the time to provide this feedback, as it helps us identify areas where we need to D. better. We sincerely hope to have the opportunity to welcome you again in the future and provide a much more positive experience. Sincerely, Cristiene Ribeiro - Quality Assistant

Customer review rating 5.0/5

Alessandra B. Business - Confirmed reviews ALL

Really easy, safe, and superb staff.

Dear Mrs. B., Thank you for taking the time to rate us! Your evaluation is essential to our quest to improve our services. Cordially, Cristiene Ribeiro - Quality Assistant

Customer review rating 2.5/5

Luca S. P. F. Business - Confirmed reviews ALL

Mold in the rooms, the AC does not work as it should, elevators keep getting stuck. Although, the cleaning ladies were nice

Dear Luca, Thank you for taking the time to share your feedback with us. We sincerely apologize for the inconveniences experienced during your stay. Your comments have been forwarded to our maintenance and management teams for immediate review and corrective action. This is certainly not the standard we strive to deliver. We are pleased to know that our housekeeping team made a positive impression, and we will be sure to share your kind words with them. Your feedback is extremely valuable to our continuous improvement, and we hope to have the opportunity to welcome you back for a more comfortable and pleasant experience. Best Regards, Cristiene Ribeiro - Quality Assistant

Customer review rating 5.0/5

Purnayan M. Business - Confirmed reviews ALL

This was my first trip to Rio. I spent 10 days in the hotel. Lua and team from the hotel along with Diego, Diogos, Eric, Gabrielle, Fillipa, and Daniel made the stay awesome. I really enjoyed the amenities and would love to visit them again.

Dear Mrs. M., Thank you for your kind words regarding your recent stay at ibis Rio Porto Atlantico. We are delighted to hear that our team's hospitality contributed to an enjoyable experience during your first visit to Rio. It is wonderful to know that you appreciated our amenities and the hotel's location. We look forward to welcoming you back on your next trip. Atenciosamente, Cristiene Ribeiro - Quality Assistant

Customer review rating 3.0/5

Sergio S. Solo - Confirmed reviews ALL

habitaciòn confortable, pero bàsica. Algo desciudada en su manutenciòn

Hola Sergio! Gracias por compartir tu opinión. Nos alegra que hayas encontrado la habitación confortable. Lamentamos que hayas percibido algunos detalles en el mantenimiento; ya hemos informado a nuestro equipo para mejorar esos aspectos. Esperamos poder recibirte nuevamente y ofrecerte una experiencia aún mejor. Atentamente, Cristiene Ribeiro - Asistente de Calidad

Other web-users rate our hotel

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  • 26 reviews 6.5/10 WiFi
  • 518 reviews 4.4/10 Cleanliness
  • 450 reviews 6.6/10 Breakfast
  • 210 reviews 5.4/10 Food
  • 15 reviews 2.6/10 Wellness Area

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