Novotel Rj Porto Atlantico 4 stars

Customer review rating (ALL Rating) 3.9/5 1,716 reviews

Novotel Rj Porto Atlantico - Image 1
Novotel Rj Porto Atlantico - Image 2
Novotel Rj Porto Atlantico - Image 3
Novotel Rj Porto Atlantico - Image 4

Description

Hotel extras

  • Relax in a hotel with pool, sauna and gym

  • No charge for children aged 16 or under staying with their parents

  • Event room with capacity for 300 people

  • Small pets welcome for an extra charge

  • 11 minutes by car to Rio de Janeiro Airport - Santos Dumont

Our accommodation(s)

Book this hotel
Room 1

Room

Room Office - Apartment without bed adapted as an office

  • 2 pers. max
  • 24 / 258 sq ft

Hotel location

Novotel Rj Porto Atlantico

Av. Prof. Pereira Reis 49, Santo Cristo
20220 800 RIO DE JANEIRO
Brazil

GPS:-22.89701, -43.20219

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

365

Non contractual photo

In the 365 Restaurant, you can enjoy our menu 24 hours a day, served in all areas of the hotel. Enjoy the freedom to eat however and whenever you want.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.9/5  1,716 reviews

Customer review rating 3.5/5

Daniel W. Business - Confirmed reviews ALL

Dear Mr. W., We sincerely apologize for the difficulties you experienced during your stay. We regret the long waiting time at reception and the inconvenience caused by the key not working properly, requiring you to return to the elevator and reception several times. We also understand your concerns regarding the number of visitors and the hotel’s location. Your feedback has been shared with the responsible teams for review and improvement. We appreciate you taking the time to share your experience. Sincerely, Cristiene Ribeiro - Quality Assistant

Customer review rating 2.5/5

Vinicius D. M. V. Solo - Confirmed reviews ALL

Dear Mr. V., We sincerely apologize for the inconveniences you experienced during your stay. We regret that the shower temperature was unstable and that the check-in and service provided did not meet your expectations. Your comments regarding the waiting time and the assistance with the bottle opener have been shared with the responsible teams for review and improvement. We appreciate your feedback, as it helps us identify areas that require attention, and we hope to have the opportunity to provide you with a better experience in the future. Sincerely, Cristiene Ribeiro - Quality Assistant

Customer review rating 3.5/5

Juan F. Couples - Confirmed reviews ALL

Prezado Sr. Juan, Gostaria de agradecer pelo tempo que dedicou para compartilhar sua experiência conosco. Seu feedback é extremamente valioso e nos ajuda a identificar oportunidades de melhoria. Tenha certeza de que irei compartilhar com nossa Gerência todas as suas sugestões, bem como os pontos em que falhamos, para que sejam analisados com a atenção que merecem e para implementar as melhorias necessárias. Também agradeço, em nome de toda a equipe, pelos elogios direcionados aos colaboradores que, de alguma forma, contribuíram para tornar sua estadia mais positiva. Na Accor, gostamos de nos chamar de Heartist – a união das palavras Heart (coração) e Artist (artista). Como Heartists, temos como missão e compromisso acolher e cuidar de nossos hóspedes com atenção, empatia e dedicação. Comentários como o seu são fundamentais para valorizarmos ainda mais o trabalho da nossa equipe e seguirmos aprimorando nossos serviços. Mais uma vez, muito obrigada pelo seu retorno. Espero ter a oportunidade de recebê-lo novamente em breve e proporcionar uma experiência ainda melhor. Atenciosamente, Cristiene Ribeiro - Assistente de Qualidade

Customer review rating 5.0/5

Carlos E. L. N. Business - Confirmed reviews ALL

Prezado Sr. Carlos, Obrigada por nos avaliar! Sua avaliação é essencial para a nossa busca em aperfeiçoar nossos serviços. Cordialmente, Cristiene Ribeiro - Assistente de Qualidade

Customer review rating 4.0/5

Sim W. H. Business - Confirmed reviews ALL

Dear Sim W., Thank you for rating us! Your feedback is essential to our efforts to improve our services. Sincerely, Cristiene Ribeiro - Quality Assistant

Other web-users rate our hotel

  • 254 reviews 7.9/10 Location
  • 834 reviews 5.9/10 Room
  • 913 reviews 7.4/10 Service
  • 46 reviews 1.2/10 WiFi
  • 365 reviews 4.3/10 Cleanliness
  • 301 reviews 8.3/10 Breakfast
  • 274 reviews 5.2/10 Food
  • 186 reviews 8.3/10 Vibe

Powered by Trustyou

Frequently asked questions

Our other establishments nearby

All our hotels in Rio de Janeiro Hotels