Novotel Rj Porto Atlantico 4 stars

Customer review rating (ALL Rating) 4.0/5 1,605 reviews

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Novotel Rj Porto Atlantico - Image 1
Novotel Rj Porto Atlantico - Image 2
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Av. Prof. Pereira Reis 49, Santo Cristo, 20220 800 RIO DE JANEIRO, Brazil

Description

Hotel extras

  • Relax in a hotel with pool, sauna and gym

  • No charge for children aged 16 or under staying with their parents

  • Event room with capacity for 300 people

  • Small pets welcome for an extra charge

  • 11 minutes by car to Rio de Janeiro Airport - Santos Dumont

Our accommodation(s)

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Room 1

Room

Room Office - Apartment without bed adapted as an office

  • 2 pers. max
  • 24 m² / 258 sq ft
Not available on the dates requested See availabilities

Hotel location

Novotel Rj Porto Atlantico

Av. Prof. Pereira Reis 49, Santo Cristo
20220 800 RIO DE JANEIRO
Brazil

GPS:-22.89701, -43.20219

Telephone
Fax +55 21 3077-2500

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

365

Non contractual photo

In the 365 Restaurant, you can enjoy our menu 24 hours a day, served in all areas of the hotel. Enjoy the freedom to eat however and whenever you want.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  1,605 reviews

TripAdvisor Rating  4.5/5  898 reviews

Certificate of excellence 2024

The worst Novotel that I have ever seen

Customer review rating 1.5/5

Jacek Couples - Confirmed reviews ALL

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it\'s apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely,

Satisfactory

Customer review rating 3.5/5

Andy L. Couples - Confirmed reviews ALL

Great hotel enjoyed immensely

Customer review rating 4.5/5

Philip D. Business - Confirmed reviews ALL

Dear Philip, Thank you for taking the time to rate us! Your evaluation is essential to our quest to improve our services. Sincerely, Isabella Santos - General Manager

Convenient if working in the area

Customer review rating 4.0/5

Walter D. Business - Confirmed reviews ALL

Dear Walter, Thank you for your review and for sharing both the positives and areas where we can improve. We’re delighted to know you appreciated our location, spacious rooms, and laundry service. We truly appreciate your constructive feedback. Regarding the elevator card, we’ll have our maintenance team check to ensure it functions smoothly. As for the in-room tea and coffee options, we understand your point and will evaluate ways to enhance this experience—after all, Brazil is known for its coffee! We also take note of your comments about dinner hours and the internet login process. We’ll review these aspects to improve convenience for all our guests. Your feedback helps us refine our service, and we hope to welcome you back for an even better experience in the future! Sincerely, Isabella Santos - General Manager

Worst Novotel I stayed

Customer review rating 1.5/5

Filippo Couples - Confirmed reviews ALL

Dear Mr. F., First of all, we would like to thank you for your evaluation, your feedback is essential for us to improve our service and quality standards. We apologize for the inconvenience during check-in and the lack of priority attention for Platinum members, we highly value our loyalty guests and their benefits. We are also very sorry that the executive room was not in the expected condition and that the Jacuzzi was out of service. We appreciate your feedback as it helps us identify key areas for improvement. We look forward to the opportunity to provide you with a much more enjoyable experience in the future. Sincerely, Isabella Santos - General Manager

In partnership with TripAdvisor

Other web-users rate our hotel

  • 272 reviews 7.1/10 Location
  • 707 reviews 6.2/10 Room
  • 719 reviews 6.8/10 Service
  • 33 reviews 1.6/10 WiFi
  • 299 reviews 4/10 Cleanliness
  • 267 reviews 6.8/10 Breakfast
  • 252 reviews 4.5/10 Food
  • 147 reviews 8/10 Vibe

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.