Novotel Rj Porto Atlantico 4 stars

Customer review rating (ALL Rating) 3.9/5 1,767 reviews

Novotel Rj Porto Atlantico - Image 1
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Description

Hotel extras

  • Relax in a hotel with pool, sauna and gym

  • No charge for children aged 16 or under staying with their parents

  • Event room with capacity for 300 people

  • Small pets welcome for an extra charge

  • 11 minutes by car to Rio de Janeiro Airport - Santos Dumont

Our accommodation(s)

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Room 1

Room

Room Office - Apartment without bed adapted as an office

  • 2 pers. max
  • 24 / 258 sq ft

Hotel location

Novotel Rj Porto Atlantico

Av. Prof. Pereira Reis 49, Santo Cristo
20220 800 RIO DE JANEIRO
Brazil

GPS:-22.89701, -43.20219

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

365

Non contractual photo

In the 365 Restaurant, you can enjoy our menu 24 hours a day, served in all areas of the hotel. Enjoy the freedom to eat however and whenever you want.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.9/5  1,767 reviews

Customer review rating 4.5/5

Gefferson B. Solo - Confirmed reviews ALL

Prezado hóspede, Obrigado pela ótima avaliação do nosso hotel! Estamos contentes que você tenha apreciado sua estadia e esperamos vê-lo novamente em breve. Atenciosamente,

Customer review rating 3.0/5

Thomas S. Couples - Confirmed reviews ALL

Thank you for taking the time to share your feedback with us. We sincerely apologize that your experience did not meet the standards you expected from Novotel. We regret the confusion regarding your personal information, the delays during check-in and check-out, and the inconveniences related to room amenities and food and beverage service. We appreciate your comments regarding service efficiency, as they help us identify opportunities for improvement. Please be assured that your feedback will be shared with the relevant teams so that we can reinforce our procedures and training efforts. We are pleased to know that the room itself met your expectations, but we understand that the overall experience was impacted by the issues you encountered, and for that, we are truly sorry. Thank you once again for your valuable feedback. We hope to have the opportunity to welcome you back and provide you with a much smoother and more enjoyable stay in the future. Kind regards,

Customer review rating 5.0/5

Judith B. Couples - Confirmed reviews ALL

Dear Mrs. B., Thank you for your wonderful feedback. We’re glad you enjoyed your stay, especially our comfort, cleanliness, breakfast, and service. A special thank you for recognizing Diogan Neves, we will share your kind words with him. We hope to welcome you again soon. Best regards, Cristiene Ribeiro - Quality Assistant

Customer review rating 5.0/5

Francisco J. A. V. Solo - Confirmed reviews ALL

Prezado Sr. Francisco, Obrigada por nos avaliar! Sua avaliação é essencial para a nossa busca em aperfeiçoar nossos serviços. Cordialmente, Cristiene Ribeiro - Assistente de Qualidade

Customer review rating 0.5/5

Paul F. Solo - Confirmed reviews ALL

Dear Mr. F., We’re sorry your stay did not meet expectations. This is not the experience we aim to provide, and we take your feedback about cleanliness, maintenance, and front desk service very seriously. We will address these issues with our team immediately. We’re glad you found our restaurant staff friendly, and we hope to have the opportunity to offer you a better experience in the future. Sincerely, Cristiene Ribeiro - Quality Assistant

Other web-users rate our hotel

  • 228 reviews 7.4/10 Location
  • 794 reviews 5.4/10 Room
  • 834 reviews 7/10 Service
  • 40 reviews 1.5/10 WiFi
  • 354 reviews 3.8/10 Cleanliness
  • 282 reviews 8.2/10 Breakfast
  • 260 reviews 4.1/10 Food
  • 161 reviews 7.5/10 Vibe

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