Novotel Rj Porto Atlantico Hotel 4 stars

The new receptionist Lucas is very kind and helpful. I had problems with the card to access the elevators and to access my room, having to return to the reception 4 times before someone goes with me to see the door was not working, the elevator works on a trial and error basis. Restaurant personnel and food are very good and varied. Water could be delivered filtered at reception at least, to avoid using so many small plastic bottles, thinking on the environment.

Great spot to stay...staff very helpful and obliging. Uber did seem to have a little trouble finding main entrance.

Very satisfied as usual. First time at this property. I`d recommend the front desk to provide clear directions about parking. THe valet is not needed. You can go around and park yourself at the underground parking lot and pay directly. Hotel should provide information about the choice of either using the valet or self parking.

Novotel Porto Atlantico is a good hotel with a trendy decoration. It was our second time for a short stay (1 night).

Congratulations, the staff are very kind and attentive.

Not at Novotel expectation level. Breakfast seats dirty, breakfast not good, gym not maintain

Hotel was just ok. Food was bland, small things bothered me such as toaster not being plugged, if I came towards middle of breakfast time the food was mostly gone and not renewed, filthy cushion covers on chairs in dining room which makes me think that food handling might be same, conditioners/shampoo not always changed. Workers at Hotel were nice. The design of room could have been better, bizarre light switches, not sure how they worked, swinging doors in bathrooms were annoying.

This was disappointing. It's in a very sketchy area, it feels unsafe during the day never mind at night. Security is menacingly overbearing, presumably for this reason. Both weekend nights, a noisy outdoor nightclub opposite means you have little chance of sleeping. I'm told I had an upgrade as a gold member, but I'd never have known it was otherwise - I didn't even get a view of the derelict harbour. Staff nice enough, room clean - but I'd never stay here again.

The hotel is very nice overall, my concern was with the front desk that took too much time on check in although there was no line and at checkout there was incorrect charges related to minibar.

While the room was very nice and clean, just in front of the hotel there is a nightclub and I heard the music all the night until 7am. I couldn't rest as expected and I was traveling for business reasons.

Nothing to blame, perfect stay

Unstable and slow wifi signal in the room, air conditioner had a strong dust smell and room service accepted my order for diner (told me it would take 50 minutes) justo to call me 40 minutes later to tell they didn't have the dish I ordered available (I ended up cancelling the order and didn't have diner since it was late).

Amazing experience ! Bedroom’s arquitecture is modern and so beautiful.

I was looking for a layover close to the airport Galeão and this ticked the boxes, reasonably priced, restaurant, clean rooms, friendly staff.

enjoyed my stay at the hotel