Novotel Rj Porto Atlantico Hotel 4 stars

The hotel is in a perfect location for the airport and main bus station. VLT (tram) located right outside can easily connect you to Central Rio and the metro system for the beach area. Room was very comfortable and I was able to have a late check out for a reasonable price. Pool, sauna, gym area is small but good. Breakfast had plenty of options but the pasta I ordered for dinner was TERRIBLE (gave me the wrong pasta type, it had about 1/4 cup of oil sitting at the bottom, and the pesto sauce was burnt in clumps). There aren’t any food options nearby so make sure you eat before heading back! However overall I liked the hotel and I’d stay again.

The hotel’s location is quite convenient considering you can easily access places whether on foot (the bus station, for instance), by Uber, or by tram, which has a stop right in front of the hotel if you happen to be heading towards the harbor (downtown area). Besides, its restaurant serves great food (especially when it’s a buffet service). A nice place indeed!

The reception was excellent. The breakfast was great. I was taken aback when I had to pay for a soft drink which I had not consumed. I was happy to pay for all other mini bar items but I Don't consume soft drinks for health reasons but I had to pay for it nonetheless to avoid drama; this felt like a robbery. Lastly the couch in my room had visible stains on it and I couldn't sit on it. Overall, the reception attitude made a difference with their friendly and professional conduct.

Room was big and clean. Great service.

We enjoyed the clean room, friendly staff, good security and inside restaurant 24 hour. While, besides a port, few interesting site is in neighborhood, even no convenience market in walk area.

Staying experience is ok. I lost the invoice and I asked for it but they sent in Portugese. I need in English. My address: Level 50, Tower 2, Petronas Carigali Sdn Bhd Kuala Lumpur, - 50088 Malaysia

Hi, I had just received my new Platinum card and I was expecting what it would be the new Welcome Amenities? Unfortunately I did not receive anything new despite the welcome drink. I suppose the reception desk did not check my status or there is nothing different from the Gold status to expect more? Better luck next time.

restful after Ilha grande

We were a group of 6 people who went to Rio for a 8 day trip. Always stayed at Novotel chains across the world, and so opted for this in Rio too. Was a huge disappointment after the stay. To start with, 90% of the staff members can’t communicate in English. Was a huge barrier even to ask for water. Second, their breakfast. The food was extremely average. Their breakfast area was so dirty and looked like it was never cleaned for months. The plates and cups had food all over them and never seemed to have been washed. The area is definitely not the safest. Even though reviews say you can walk to downtown and it’s extremely nice neighborhood, you cannot step out after dark. Extremely unsafe. Thank god for Uber! Overall was disappointed with this stay in spite of spending so much money.

The new receptionist Lucas is very kind and helpful. I had problems with the card to access the elevators and to access my room, having to return to the reception 4 times before someone goes with me to see the door was not working, the elevator works on a trial and error basis. Restaurant personnel and food are very good and varied. Water could be delivered filtered at reception at least, to avoid using so many small plastic bottles, thinking on the environment.

Great spot to stay...staff very helpful and obliging. Uber did seem to have a little trouble finding main entrance.

Very satisfied as usual. First time at this property. I`d recommend the front desk to provide clear directions about parking. THe valet is not needed. You can go around and park yourself at the underground parking lot and pay directly. Hotel should provide information about the choice of either using the valet or self parking.

Novotel Porto Atlantico is a good hotel with a trendy decoration. It was our second time for a short stay (1 night).

Congratulations, the staff are very kind and attentive.

Not at Novotel expectation level. Breakfast seats dirty, breakfast not good, gym not maintain