Novotel Rj Porto Atlantico 4 stars

Customer review rating (ALL Rating) 4.1/5 1,633 reviews

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Novotel Rj Porto Atlantico - Image 1
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Av. Prof. Pereira Reis 49, Santo Cristo, 20220 800 RIO DE JANEIRO, Brazil

Description

Hotel extras

  • Relax in a hotel with pool, sauna and gym

  • No charge for children aged 16 or under staying with their parents

  • Event room with capacity for 300 people

  • Small pets welcome for an extra charge

  • 11 minutes by car to Rio de Janeiro Airport - Santos Dumont

Our accommodation(s)

Room

Room Office - Apartment without bed adapted as an office

  • 2 pers. max
  • 24 m² / 258 sq ft

Hotel location

Novotel Rj Porto Atlantico

Av. Prof. Pereira Reis 49, Santo Cristo
20220 800 RIO DE JANEIRO
Brazil

GPS:-22.89701, -43.20219

Telephone
Fax +55 21 3077-2500

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

365

Non contractual photo

In the 365 Restaurant, you can enjoy our menu 24 hours a day, served in all areas of the hotel. Enjoy the freedom to eat however and whenever you want.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  1,633 reviews

TripAdvisor Rating  4.5/5  861 reviews

Certificate of excellence 2024

Nice hotel, good rooms

Customer review rating 3.0/5

Daniel Business - Confirmed reviews ALL

Nice hotel with good rooms, but: 1. So much noise from drain in shower - when I sleep someone take shower in another room and in drain of my shower was so much noise and wake me up. 2. No food for vegetarian on lunch was only meat and dinner, and breakfast I wait more 10min for eggs and go away drinking caffe and eating very old hard baguette.

Dear Daniel W., Thank you for taking the time to tell us about your experience at the Novotel Rio Porto Atlantico. We regret that the service has not lived up to your expectations, so please accept our sincere apologies. In Novotel hotels always want to provide the best quality of service during their stays. That is why your opinion is essential for us. We assure you that the necessary measures will be taken to improve the quality of the services you have mentioned. Once again, we very much appreciate your comments and hope to regain your trust during your next stay. Looking forward to welcoming you soon, please accept our best regards. Sincerely, Isabella Santos – General Manager

Not a Novotel standard

Customer review rating 2.5/5

D. T. Couples - Confirmed reviews ALL

Standards: The Property is in poor conditions. There is no glasses in the room nor in the bathroom There is no water kittle in the room Services: I had to request many times for a taxi in the morning.

Dear D. T., Thank you for giving us ypur feedback! Your review is essential for our quest to improve our services. Sincerely, Isabella Santos – General Manager

Well located, easy access.

Customer review rating 4.5/5

Josimar R. G. Solo - Confirmed reviews ALL

Very good room, clean and people very gentle in assistance.

Dear Mrs. Josemar, Thank you for giving your feedback! Your review is essential for our quest to improve our services. Sincerely, Isabella Santos – General Manager

Great Stay

Customer review rating 5.0/5

Patrick H. Solo - Confirmed reviews ALL

The staff and amenities were excellent. Highly recommend.

Dear Patrick, Thank you for giving us your feedback! Your review is essential for our quest to improve our services. Sincerely, Isabella Santos – General Manager

An overall bad experience

Customer review rating 1.5/5

Nicolás Couples - Confirmed reviews ALL

I really believe this hotel doesn’t deserve to display the name Novotel. In general all the personal, from reception to restaurant and room service were always in a bad mood, when you arrive for Hollidays to a new destination, that’s absolutely not what would you expect. Maybe for the location and price is mainly preferred for business events rather than tourism. Please review the mattress in all rooms, is the first time in all the Accor hotels I have been that the bed was a bad experience.

Dear Mr. Nicolas, Thank you for telling us about your experience at Novotel Porto Atlantico. We're very sorry that we didn't meet your expectations. We understand your dissatisfaction and deeply regret what happened. This is truly not the service that Novotel RJ Porto Atlântico intends to offer its customers. Rest assured that our employees will be reoriented so that kindness and attention continue to be the strengths of our welcome. Sincerely, Isabella Santos – General Manager

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Other web-users rate our hotel

  • 324 reviews 7.2/10 Location
  • 781 reviews 6.4/10 Room
  • 768 reviews 6.9/10 Service
  • 34 reviews 3/10 WiFi
  • 329 reviews 4.9/10 Cleanliness
  • 322 reviews 7.4/10 Breakfast
  • 273 reviews 4.6/10 Food
  • 169 reviews 8/10 Vibe

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.