Novotel Paris 13 Porte d'Italie 4 stars

Customer review rating (ALL Rating) 4.2/5 608 reviews

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Description

Hotel extras

  • Modern and modular room under renovation, free WiFi, 24/7 reception desk

  • Easy access by car, paid covered private parking lot.

  • 656 yards from the metro and tram Direct access to Paris and Orly Airport

  • 1 meeting room with natural light

  • Green Key certification 2025

Our accommodation(s)

Hotel location

Novotel Paris 13 Porte d'Italie

22 rue Voltaire
94270 LE KREMLIN BICETRE
France

GPS:48.816057, 2.364374

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

BEER KORNER

Dine how you want, when you want. Enjoy simple, tasty, healthy and balanced cuisine. Take a moment to relax in the restaurant or in your room.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  608 reviews

Customer review rating 5.0/5

Natalia P. Families - Confirmed reviews ALL

Nice hotel, good location

Customer review rating 2.0/5

Venki N. Families - Confirmed reviews ALL

I would like to share my feedback regarding my recent stay at Novotel Paris. To begin with, I found the property to be smaller compared to Novotel Amsterdam. While the staff was polite and helpful, they did not demonstrate the same level of knowledge and professionalism I experienced in Amsterdam. For example, I requested the reception to book a taxi to the airport. However, I was not informed of the estimated fare. Upon reaching the airport, I realized that I had paid at least €30–40 more than the usual cost. Had I been given a clear estimate, I would have made a more informed decision on whether to proceed with the booking. Additionally, my experience prior to arrival was also disappointing. I had sent multiple emails (4–5 attempts) seeking information but received no response. I only received assistance after making three international calls, each involving long hold times. Overall, this experience fell short of my expectations from the Novotel brand, especially in comparison to the high standards I experienced at Novotel Amsterdam. I hope you take this feedback constructively and work towards improving guest communication and service transparency.

Customer review rating 5.0/5

Bruno B. Business - Confirmed reviews ALL

all perfect as usual !!! huge thank you to whole teams !!!

Customer review rating 2.0/5

Jennifer H. Families - Confirmed reviews ALL

I informed the hotel on several occasions that I had a cockroach on my carrot cake during the breakfast, even showing a member of the staff, and nothing was done about it. No one really cared.

Customer review rating 4.0/5

Pakinan Z. Families - Confirmed reviews ALL

Outstanding hospitality, Nice stuff and service ! Clean room. Comfy bed & Sofa!! Climate in room need upgrading as at night room was very cold during night time! Toilet weren’t working properly. I have to report about. Light & power went off I call while showering,!!

Other web-users rate our hotel

  • 317 reviews 8.1/10 Location
  • 617 reviews 7.1/10 Room
  • 494 reviews 6.9/10 Service
  • 5 reviews 9.1/10 WiFi
  • 382 reviews 6.1/10 Comfort
  • 281 reviews 6.7/10 Breakfast
  • 231 reviews 8.1/10 Cleanliness
  • 148 reviews 4.8/10 Food

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