Novotel Paris 13 Porte d'Italie Hotel 4 stars

TripAdvisor rating 3.5/5 773 reviews
Novotel Paris 13 Porte d'Italie
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+ 18 Services
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Hotel extras

  • Metro and tram 656 yards (600 m) away

  • Direct access to the center of Paris and Orly Airport

  • Easy access by car, paying, covered private car park

  • Contemporary modular rooms with free WiFi

  • Three meeting rooms with natural light, bar and restaurant

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • Babysitting on request
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Dry cleaning / IroningPaying
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Leisure and activities
  • Babysitting on request
  • Billiards/Snooker (Nearby)
Business services
  • 3 meeting room(s)
  • Copy/print service available

Hotel location

Novotel Paris 13 Porte d'Italie

22 rue Voltaire
94270
le kremlin bicetre
france

Tel: +33145211909

Fax: (+33)1/45211260

Contact email

Check-in from 14h00

Check out up to 12h00

  • PC1 :   PC1 PORTE D'ITALIE

  • Roger Salengro - Fontainebleau :   47 Roger Salengro - Fontainebleau

  • Verdun - Chateaudun :   183 Verdun - Chateaudun

  • PORTE D'ITALIE :   7 PORTE D'Italie

  • DENFERT ROCHEREAU :   RER B METRO 6 07-PTE D'ITALIE

  • PORTE D'ITALIE :   3 PORTE D'Italie

  • By plane

    CHARLES DE GAULLE At 25km / 15.54 miles

  • By plane

    PARIS ORLY At 8km / 4.97 miles

  • By car

    A6B PTE D'ITALIE At 0.1km / 0.06 miles

  • By car

    PORTE D'ITALIE At 0.1km / 0.06 miles

  • By train

    PARIS GARE DE LYON At 3.5km / 2.17 miles

  • By train

    PORTE D'ITALIE - 7 At 0.5km / 0.31 miles

GPS :48.816057, 2.364374

Our accommodations

With their contemporary and completely modular design, Novotel's spacious rooms are true living areas and can be adapted to suit all requirements. Our rooms have a shower and bathtub with separate WC. Free WIFI. Discover our Executive rooms with wellness kit with bathrobes and slippers, Nespresso coffee machine and complimentary minibar to ensure your comfort.

Superior room with 1 double bed

  • Max. number of persons: 2
  • Area: From 25
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Superior room with 1 double bed and 1 sofa

  • Max. number of persons: 3
  • Area: From 25
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Superior room with 1 double bed and 1 sofa

  • Max. number of persons: 4
  • Area: From 25
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Executive room with 1 queen size bed

  • Max. number of persons: 2
  • Area: From 25
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Executive room with 1 queen size bed and 1 sofa

  • Max. number of persons: 4
  • Area: From 25
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Junior suite with 1 queen-size bed

  • Max. number of persons: 2
  • Area: From 35
  • Views: City side *
  • Most of the accommodation: CORNER_ROOM *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Our restaurants and bars

NOVOTEL CAFE

Type of cuisine: French

Photo non contractuelle / Strictly non binding

Dine how you want, when you want. Enjoy simple, tasty, healthy and balanced cuisine. Take a moment to relax in the restaurant or in your room.

Lunch

12:00 - 14:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BAR

Photo non contractuelle / Strictly non binding

An open-plan space that is ideal for relaxing in a warm and friendly environment. For a business meeting or a drink with friends, everything comes together in a perfect moment. Enjoy your break...

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 3

  • Maximum size: 115

  • Maximum capacity: 130 people

  • Maximum banquet capacity: 50 people

Find out more

Our guest reviews for
Novotel Paris 13 Porte d'Italie

100% genuine reviews from our guests

Find out more

ALL Rating 3.8/5

2,118 reviews

tripadvisor

TripAdvisor Rating 3.5/5

773 reviews

Hotel was lovely and well kept.

Customer review rating 3.8/5

Hillary B. G. Business - 15/11/2019 Confirmed reviews ALL

I had a great stay however the temperature control in my room was non-existent. My room was very hot and uncomfortable and despite turning the thermostat way down I could not reduce the temperature. Understandably the levers to open the window had been removed and thus I could not get reprieve. Consequently I did not sleep well because it was WAY too hot. Concerns were mentioned to the front desk however it appeared that nothing was done to resolve the problem. Otherwise the hotel had excellent service with courteous employees.

Decent stay

Customer review rating 3.8/5

M. Business - 15/11/2019 Confirmed reviews ALL

The rooms seem to be not as well kept as last year, dripping shower, ripped wallpaper, temperature in room uncontrollable, black marks inbetween tiles.

I had a good stay

Customer review rating 3.8/5

Anonymous Business - 12/11/2019 Confirmed reviews ALL

Almost everything was good. I have only one major complaint, the rooms were too hot and we had no control over the temperature (I was there with a group, so it is not just my room). Management could not do anything about it. The thermostats were not functioning. It would also be nice if there were Kleenexes in the bathrooms.

check in was terrible, room was too warm, check out was a disaster

Customer review rating 3.8/5

D. N. Business - 10/11/2019 Confirmed reviews ALL

see title: during check in the person behind the desk denied that my booking was 'breakfast included', although I had an e-mail that stated the opposite. Another person helped me further, because the first one didn't speak English. So, problem solved, I thought.... After staying in a room that was far too hot, I checked out and surprise, surprise: they wanted to bill me for the breakfast again (3 x 18 Euro). Again, intense discussions with the hotel representative. Similar incident with one of my colleague. Unbelievably annoying. Finally it was solved, but it took much too long.

Slow and unpleasant personnel

Customer review rating 3.8/5

Maria Business - 09/11/2019 Confirmed reviews ALL

Overall it was fine, rooms were good, breakfast was good, bar fine, but I had and still have trouble with the bill. Three times already I have been told the breakfast that was included in the special rate would be removed and refunded. I did not receive a new bill, my credit card is charged. Worst part was that the inital receptionist did not listen to me and that is where this all started to get out of hand. I am quite angry, also because the response of the hotel is extremely slow.

One night in Novotel Paris

Customer review rating 3.8/5

Anonymous Business - 04/11/2019 Confirmed reviews ALL

I had a businees travel to Paris and I stayed one night at the Novotel Porte d'Italie. It was a very pleasant stay. Very clean, nice rooms, very good breakfast, but the best was the staff (focused, fast and incredibly friendly).

Dear GUEIMIL G., We very much appreciate your comments regarding your stay at the Novotel Paris 13 Porte d'Italie. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, David

An excellent hotel

Customer review rating 3.8/5

Andy Families - 04/11/2019 Confirmed reviews ALL

We enjoyed our stay at the hotel, it was clean and staff friendly.

Madame/Monsieur M., Nous vous remercions pour vos commentaires suite à votre séjour à Novotel Paris 13 Porte d'Italie. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Madame/ Monsieur, en l’expression de nos sentiments les meilleurs

NOT AS EXPECTED.

Customer review rating 3.8/5

Frank A. Families - 26/10/2019 Confirmed reviews ALL

The atmosphere was okay but the rooms were not spacious, and not very tidy as i was expecting from a Novotel hotel.

Customer review rating 3.8/5

Steve H. Business - 24/10/2019 Confirmed reviews ALL

Great rooms, good location within five minutes of public transport.

Novotel in Paris

TripAdvisor rating 3.5/5

rideforfun504 Business - 23/10/2019 TripAdvisor review

A good Novotel, a bit out of downtown but metro station is at 5 minutes walk, and tram brings you directly in front of Exhibition center in Porte de Versailles. Breakfast at good Novotel standard, clean rooms. The gym room is small, but it's there , in case you find nothing to do in Paris.

Cher rideforfun504, Je tiens à vous remercier d’avoir choisi notre hôtel lors de votre séjour en famille et d’avoir partagé vos impressions sur Tripadvisor. Notre ambition est de vous fournir la meilleure prestation sur le plan rapport-qualité prix. Vous soulignez avoir apprécié notre petit déjeuner, je transmettrai à toute l'équipe restaurant vos impressions ce qui les comblera. Le service et l’attention du cœur sont la base de notre métier, et nous faisons de notre mieux pour vous offrir une excellente prestation. J’espère que nous aurons le plaisir de vous accueillir à nouveau très bientôt.

Catastrophe. Bathroom not clean, no active reaction from Hotelreception

Customer review rating 3.8/5

P T. H. Business - 17/10/2019 Confirmed reviews ALL

Bathroom was dirty. Bathtub dirt, long hairs on bathroomfloor, toothpaste on wall, tissues in wallholder not sorted. I needed to take quick shower due to other appintment, did this in shower, was not really dirty. Hotelreception was informed by myself (silver Accor member) => reaction: „sorry, but you have taken shower so we can not give you an other room......we are booked out, but will inform housemaid tomorrow“. Nothing else... Next morning I told reception, but they found no notification in the „complaint“ book. Also there, no question how to compensate or anything. SERVICE= ZERO.

Excellent experience in Novotel Paris Porte d'Italie

Customer review rating 3.8/5

Yacine R. Business - 06/10/2019 Confirmed reviews ALL

I had a really enjoyable experience in Novotel Porte d'Italie. The room was clean, quiet and spacious. The breakfast was great and staff extremely helpful. I will definitely come back!

Weelmsituated hotel

Customer review rating 3.8/5

Godfried S. Business - 26/09/2019 Confirmed reviews ALL

Nice bar, friendly staff

pleasant stay, fine breakfast

Customer review rating 3.8/5

Peter Families - 18/08/2019 Confirmed reviews ALL

positive: great price/value ratio; fine buffet type breakfast; comfort bed;clean and nice room;friendly and helpful staff; good location (minor) negative: no handle to open window and let natural fresh air in no single blanket was available for children on sofa bed, only double blanket was available overall: very pleasant stay, thank you!

Charged twice!

Customer review rating 3.8/5

Anonymous Families - 20/07/2019 Confirmed reviews ALL

Some staff excellent some staff with extremely bad attitude

Good price for area in paris

Customer review rating 3.8/5

S. H. Families - 12/07/2019 Confirmed reviews ALL

Hotel is nice and clean and quite, but reception staff are not as helpful as i expected tried ringing reception ,they pick phone up and just left me hanging, Staff on mobile phone and not concentrating when taking orders at the bar, House keeping never left water, even when i left a note and even after requesting at reception . Breakfast expensive, should have two styles to make it more affordable, also congested at toast area as also cooking owe eggs are in the same place. Please understand its only a handful of your staff as others I could say were outstanding. Still room for improvement.

Paris stay

TripAdvisor rating 3.5/5

Escape41687663654 Family - 07/07/2019 TripAdvisor review

The receptionist was incompetent. Asked me to pay my bill despite thenfactbthat I had paid online already and upon my insistence, he check and then said yes u don't need to pay, without being apologetic. We check in late and there was no water in the room, the receptionist clearly said that he does not have any water to drink n can't do anything about it. No shampoo in the washroom. Double bed was actually 2 single beds placed close. We stayed a day before in Novotel near Orly airport and their was a massive difference between their staff/management/politness/hospitality, it's just that this hotel was near the main city competitively n we moved.

Cher Escape41687663654, Tout d'abord merci pour avoir pris le temps de déposer votre avis suite à votre séjour dans notre hôtel. Je regrette sincèrement les faits qui ont en partie perturbé votre séjour et je vous prie d'accepter mes excuses. Vos commentaires ont retenus toute mon attention et je peux vous assurer que nous mettons tout en œuvre afin d'améliorer notre service. J'espère que ces désagréments n’entameront en rien la confiance que vous avez en Novotel.
Customer review rating 3.8/5

Ziv Families - 03/07/2019 Confirmed reviews ALL

Nice renovation, clean, good breakfast.

Customer review rating 3.8/5

L. Families - 02/07/2019 Confirmed reviews ALL

Bag stolen in restaurant, the staff is not very helpful at all

Comfortable but lacking service responsiveness

Customer review rating 3.8/5

Andrew T. Families - 02/07/2019 Confirmed reviews ALL

Room was clean and comfortable. Housekeeping was efficient and helpful Air conditioning in room 703 did not work. Trying to arrange Room service at 2200 was impossible. Room service did not answer phone..Called reception who phoned back and put me through to room service who again did not answer. After 40 minutes ended up going down to arrange room service. Lift key kept failing and needling reset. Often reception only had 1 person or left unattended.

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