Novotel Paris 13 Porte d'Italie 4 stars

Customer review rating (ALL Rating) 3.7/5 1,092 reviews

Novotel Paris 13 Porte d'Italie - Image 1
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Hotel extras

  • Modern and modular room under renovation, free WIFI, 24/7 reception desk

  • Easy access by car, pay garage parking. Electric car charging.

  • 656 yards from the Metro and tram Direct access to Paris and Orly Airport

  • 1 meeting room with natural daylight

  • Beer bar

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Our accommodation(s)

Hotel location

Novotel Paris 13 Porte d'Italie

22 rue Voltaire

GPS:48.816057, 2.364374

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service


Dine how you want, when you want. Enjoy simple, tasty, healthy and balanced cuisine. Take a moment to relax in the restaurant or in your room.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.7/5  1,092 reviews

TripAdvisor Rating  3.5/5  872 reviews

Well located

Customer review rating 4.5/5

Mo Families - Confirmed reviews ALL

The Hotel is well located and at a very short distance to a variety of restaurants. The hotel staff are very friendly and helpful and the breakfast was very nice.

A fantastic experience

Customer review rating 4.0/5

Anonymous Business - Confirmed reviews ALL

I feel very good to select this hotel for my business trip

Newly Refurbished Room

Customer review rating 4.5/5

Anonymous Families - Confirmed reviews ALL

Room was good. Location was ok. Metro station was like 6-7 minutes walk. Local amenities were like 5 minutes walk. Only thing needs attention is some training of few staff members. They don’t know how to communicate with guests.

Harassed by staff

Customer review rating 2.0/5

Adele Families - Confirmed reviews ALL

My friend and I stayed for two nights (two women). Whenever we went through the Lobby or sat in the lobby, we were constantly asked what is your room number by staff 'as they needed to check something in the room'. No idea what needed checking in the room even when we demanded to know. Was not left alone and felt unsafe giving our room number out constantly

Dear ADELE F., Thank you for taking the time to tell us about your experience at the Novotel Paris 13 Porte d'Italie. I understand that you may be frustrated by this situation, and I am sorry to hear that your stay has been disrupted in this way. To ensure the safety and comfort of our guests, we have implemented security protocols that include room verification. We sincerely apologize for the inconvenience you experienced and hope that you will give us the opportunity to provide you with a better experience during your future stay. Your satisfaction is our priority, and we are actively working to correct this situation. Sincerely Houyam SALHI Manager

Very Bad Experience

Customer review rating 0.5/5

Danny Families - Confirmed reviews ALL

You did not reply or even acknowledge my email regarding my requests one month before we checked in. It was supposed to be second time my wife spend her birthday in Novotel. Last year it was in Novotel Edinburgh and we had great experience. But this year in your hotel we had a very upsetting and very bad experience. I am a Heartist and employee of Accor Hotels and I want this to be brought up to the top management. If you want me to give a standing rate of your hotel I will rate you as a 2 star not a four star. Your staff are very rude and unable to speak english. Your restaurant is very dark and messy. Nobody clean the table during breakfast and no plates for food. I saw one staff just standing in the bar and doing nothing. We will never stay in your hotel in the future.

Dear DANILO S., Thank you for taking the time to tell us about your experience at the Novotel Paris 13 Porte d'Italie. We are sincerely sorry that your experience fell short of your expectations. Your feedback is valuable to us, and we take it seriously. We will investigate the issues you raised and take steps to improve our services. We hope you will give us the opportunity to provide you with a better experience in the future. Sincerely, Houyam SALHI Manager

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Other web-users rate our hotel

  • 377 reviews 7.7/10 Location
  • 878 reviews 5.7/10 Room
  • 574 reviews 6.9/10 Service
  • 14 reviews 1.3/10 WiFi
  • 537 reviews 5.1/10 Comfort
  • 325 reviews 5.2/10 Cleanliness
  • 295 reviews 7.4/10 Breakfast
  • 139 reviews 4.3/10 Food

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