Novotel Paris 13 Porte d'Italie

Novotel Paris 13 Porte d'Italie 4 stars

Customer review rating (ALL Rating) 3.5/5 781 reviews

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Hotel extras

  • Bar with beers

  • Easy access by car, pay garage parking. Electric car charging.

  • 656 yards from the Metro and tram Direct access to Paris and Orly Airport

  • 3 meeting rooms with natural light

  • Contemporary and modular rooms with Free WiFi Reception is open 24/7

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

Novotel Paris 13 Porte d'Italie

22 rue Voltaire
94270 LE KREMLIN BICETRE
France

GPS:48.816057, 2.364374

Telephone +33 1 45 21 19 09

Fax +33 1 45 21 12 60

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

BEER KORNER

Dine how you want, when you want. Enjoy simple, tasty, healthy and balanced cuisine. Take a moment to relax in the restaurant or in your room.

Our accommodation(s)

With their contemporary and completely modular design, Novotel's spacious rooms are true living areas and can be adapted to suit all requirements. Our rooms have a shower and bathtub with separate WC. Free WIFI. Discover our Executive rooms with wellness kit with bathrobes and slippers, Nespresso coffee machine and complimentary minibar to ensure your comfort.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.5/5  781 reviews

TripAdvisor Rating  3.5/5  855 reviews

4* Hotel - 2* price - Great value for money.

TripAdvisor rating 4.0/5

wjs018 Families - TripAdvisor review

Great hotel, cheap, clean, food & staff OK. South of Paris, little trek to get into the centre, just a metro ride away. Great find for the price, could not want any more. Bar was shut by 11.00 pm so could not get a drink on return to hotel. Breakfast serving shut at 9.30 am, both of these a little early.

Non-reply after malfunctioning car parking shutter door damaged car

Customer review rating 0.5/5

Meagan Families - Confirmed reviews ALL

I have received 2 generic emails over the last week, as well as an one-liner email reply when I asked for confirmation of a contact name. However, to date no one has responded to the communication sent to the hotel regarding an incident a week ago during our stay. I am fully aware that there is footage and that the manager on duty viewed it (and another staff member also inspected the damage to the car) - but that is as far as it has gone. Since leaving the hotel no one has responded to emails regarding the matter, nor any acknowledgment that the matter is being looked into for resolution - or to find out if our family were emotionally fine after the incident.

Bad Service, dirty and unfriendly reception - will never come to this hotel

Customer review rating 0.5/5

Kevin Friends - Confirmed reviews ALL

Safe box was error (2 times). The first time was repaired by reception. The second time was in the evening. We called reception but a reception women explained very angry "It is not my job, i can not do. Wait until next day". But passport was in the safe box. A reception woman left after explaning "I will do not anything because i can not repair :(

Dear Linh Dan N., Thank you for taking the time to tell us about your experience at the Novotel Paris 13 Porte d'Italie. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, David

So so

Customer review rating 2.5/5

Hakan Y. Families - Confirmed reviews ALL

Good location Good personnel Not well cleanliness Smell of moisture

Dear HAKAN Y., Thank you for taking the time to tell us about your experience at the Novotel Paris 13 Porte d'Italie. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, David

Good stay, we would return.

Customer review rating 4.0/5

Filip Families - Confirmed reviews ALL

Location is close to Metro and the room was clean. Parking should be included with the stay without extra charge. Otherwise overall we were satisfied with the hotel.

Dear FILIP C., We very much appreciate your comments regarding your stay at the Novotel Paris 13 Porte d'Italie. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, DAVID

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Other web-users rate our hotel

  • 308 reviews 7.4/10 Location
  • 810 reviews 4.2/10 Room
  • 471 reviews 6.7/10 Service
  • 15 reviews 2.9/10 WiFi
  • 538 reviews 4.1/10 Comfort
  • 262 reviews 3.7/10 Cleanliness
  • 234 reviews 7.1/10 Breakfast
  • 114 reviews 3.8/10 Vibe

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