ibis Paris Place d'Italie 13th 3 stars

Customer review rating (ALL Rating) 4.4/5 1,725 reviews

Hotel extras

  • Quiet location

  • Team available

  • Terrace available

  • Zen Garden corner

  • Fitness room access*

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Our accommodation(s)

Inviting, modern and cozy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

Hotel location

ibis Paris Place d'Italie 13th

25, avenue Stephen Pichon
75013 PARIS
France

GPS:48.832524, 2.358928

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar

BAR EN-CAS

Non contractual photo

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,725 reviews

TripAdvisor Rating  4.0/5  1,008 reviews

Great location, ideally positioned to explore Paris

TripAdvisor rating 4.0/5

jameshB193FC Couples - TripAdvisor review

This hotel is in a great location, very close to the metro and has great links to all of Paris. The room was comfortable and quiet and cleaned daily. Breakfast was the standard coffee, croissants and fruit selection and was a peasant addition. The hotel was good value for money considering Paris isn’t cheap. I’d definitely stay here again. Staff were friendly and helpful.

Terrible - unbelievably hot so didn’t sleep at all

Customer review rating 0.5/5

Sophie Families - Confirmed reviews ALL

I have left a formal complaint and am awaiting a refund. I understand that air conditioning is not switched on until the summer but we couldn’t physically open our window. The receptionist tried as well and couldn’t do it either. It required a special key as it was on the first floor. The receptionist also couldn’t believe how hot it was in our room. We “slept” in there for three nights and it was over 35 degrees. I have a four month old baby who was sweating and I couldn’t cool her down and she cried the whole time. We got absolutely no sleep and left extremely tired and upset as it just ruined our whole trip. Am so so disappointed given that the room was not cheap and demand a full refund.

Well located

Customer review rating 3.5/5

Anonymous Friends - Confirmed reviews ALL

The hotel is fine, breakfast decent and the room was ok. There was a bad smell in the basement in the public toilets. Staff were good but not as friendly as other Ibis locally.

Good hotel in accessible location

Customer review rating 3.5/5

Dirk Business - Confirmed reviews ALL

The aircon was still in heating mode. But the ventilator in Room 120 was not working at all. Reception gave me the (only one in the hotel) window handle so I could open the handle to refresh the air. I actually slept with the window open, with the light curtain in front of it as mosquito screen. It worked pretty well. My room was in a fairly quiet part as asked for. The breakfast is of course of 3 star level but pretty good. Freshly squeezed orange juice, cappuccino, great cereal bread to slice yourself, banana. Very friendly and helpful staff, even the night guy who proposed to change rooms but I declined since moving around midnight is a hassle.

Dear Sir or Madam, Thank you for your detailed feedback. We are very sorry for the problems encountered. We have a technician who works during the week, so this type of incident is quickly resolved. Thank you for your compliments about our team, I will share them. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We hope to see you in our hotel again soon! Best regards

Bad

Customer review rating 0.5/5

Jon Families - Confirmed reviews ALL

Very bad. The rooftop opposite the roof was playing music until 4am in the morning and the window wouldn’t shut properly so didn’t sleep at all

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Other web-users rate our hotel

  • 583 reviews 9.4/10 Location
  • 767 reviews 6.7/10 Room
  • 835 reviews 9.1/10 Service
  • 12 reviews 8.6/10 WiFi
  • 573 reviews 6.4/10 Comfort
  • 389 reviews 7.6/10 Breakfast
  • 333 reviews 8.1/10 Cleanliness

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