ibis Paris Avenue d'Italie 13th Hotel 3 stars

Customer review rating (ALL Rating) 4.2/5 5,911 reviews

Information message

ibis Paris Avenue d'Italie 13th
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+ 15 Services

Hotel extras

  • Opposite the Italy 2 shopping mall

  • Private car park on request

  • Family rooms on request

  • 24/7 catering

  • Bus and metro nearby

Hotel location

ibis Paris Avenue d'Italie 13th

15 bis Avenue d'Italie
75013 paris
france

Fax: (+33)1/45707306

Check-in from 14h00

Check out up to 12h00

  • LINE 27/47/57/83:  Line 27/47/57/83 PLACE D ITALIE

  • LINE 5/6/7:  Line 5/6/7 PLACE D ITALIE

  • By plane

    PARIS ORLY At 15km / 9.32 miles

  • By plane

    ROISSY CDG At 25.01km / 15.54 miles

  • By car

    A6A - A6B At 2km / 1.24 miles

  • By train

    AUSTERLITZ At 0.7km / 0.43 miles

  • By train

    GARE DE LYON At 2.5km / 1.55 miles

  • By train

    GARE MONTPARNASSE At 3.5km / 2.17 miles

GPS:48.829434, 2.356396

Hotel services

Check-in from - Check out up to

In summary
  • Car park
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar

BAR Non contractual photo

At the bar, benefit from a selection of drinks and beers. Also order our quality light snacks and jars 24/7, to enjoy on site or to take to your bedroom.

Our accommodation(s)

Inviting, modern and cozy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

Our guest reviews for
ibis Paris Avenue d'Italie 13th

100% genuine reviews from our guests

Find out more

ALL Rating 4.2/5

5,911 reviews

TripAdvisor Rating 3.5/5

1,197 reviews

kind staff but they don't speak english in a basic level so the communication was difficult, not very clean room, but very good breakfast!

Customer review rating 2.0/5

Chrysa E. Couples - 01/01/2022 Confirmed reviews ALL

I was very satisfied in our communication about covid-19 and the problems about our cancellation due to covid before our stay but there was problem in our arrival. The room was dirty, the towels are missed and there is no basic amenities such as closet, fridge and space for the luggage! The breakfast was good and it's served from 6: 00 to 10:00 a.m. Also, the staff was very kind but they didn't speak english very well!

Dear CHRYSOULA e., Thank you for taking the time to tell us about your experience at the ibis Paris Avenue d'Italie 13ème. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Chloé FABRE - Deputy Manager Ibis Paris Avenue D'Italie 15 Bis Avenue D'Italie - 75013 Paris - France Tél.: +33 (0)1 53 79 60 00- Fax : +33 (0)1 45 70 73 06 h5… ibishotel.com - accorhotels.com

“Very good location”, “small room”

Customer review rating 4.0/5

Hassan Couples - 30/12/2021 Confirmed reviews ALL

It was good

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Samia MIFTAL Chef de réception

A good base to explore the 13th Arrondissement

Customer review rating 4.5/5

Marc C. Solo - 28/12/2021 Confirmed reviews ALL

Location 4/5 Hotel was well situated for exploring Paris' 13th Arrondissement and the southern suburbs. Surrounded by many bars and restaurants. The Place d'Italie metro also offers good connections, including the M6 which gives riders a nice view of the Eiffel Tower and the Seine between the Bir-Hakeim and Trocadero stations. Room 4/5 Rooms are of acceptable size for Paris. Try to avoid the No.12 rooms on each floor - they're the smallest. I stayed in one for a night before transferring to a basement room with a garden view that was much more spacious. The shower cubicles are tiny but there is ample hot water. Bedding was clean and the rooms smelled fresh. Staff 5/5 They were cheerful, personable, and bent over backwards to help us. They provided us with a 5-Star experience. Amenities 4/5 This is an Ibis, so don't expect many bells and whistles. The bar next to the concierge served good coffee for a fair price.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Samia MIFTAL Chef de réception

Acceptable stay

Customer review rating 2.5/5

Lmad Business - 22/12/2021 Confirmed reviews ALL

Although I did receive a booking confirmation, the staff told me, once arrived at the hotel that my booking was cancelled. No booking cancellation notice was sent prior to that. Not only that, but it was a company reservation, and the hotel was not willing to wait for my company's payment the next day (after a missed payment that they did not warn us about), although my company HQ is located just 30 meters away from the hotel, facing it. This is a strong lack of professionalism.

Dear ALA EDDINE H., Thank you for taking the time to tell us about your experience at the ibis Paris Avenue d'Italie 13ème. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. The initial reservation has been cancel because the payment of this one didn't work. An automatic email should had been send to you, on this email adresse ec… We are sorry if didn't receive it. We hope that everything was fine during your stay. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Chloé FABRE - Deputy Manager Ibis Paris Avenue D'Italie 15 Bis Avenue D'Italie - 75013 Paris - France Tél.: +33 (0)1 53 79 60 00- Fax : +33 (0)1 45 70 73 06 h5… ibishotel.com - accorhotels.com
Customer review rating 3.0/5

Anonymous Families - 22/12/2021 Confirmed reviews ALL

The main issue was that there was no internet for most of our stay. We realize this was out of the control of the hotel.

Dear NATHALIE D., Thank you for taking the time to tell us about your experience at the ibis Paris Avenue d'Italie 13ème. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. There were works in the neighborhood, they cut the wrong cable and there were no more internet in the hotel and around us. They manage to put everything back on 2 days after. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Chloé FABRE - Deputy Manager Ibis Paris Avenue D'Italie 15 Bis Avenue D'Italie - 75013 Paris - France Tél.: +33 (0)1 53 79 60 00- Fax : +33 (0)1 45 70 73 06 h5… ibishotel.com - accorhotels.com

well located and good stay but was so small room (Ibis Paris Avenue D1italie it is no budget location)

Customer review rating 4.0/5

Bernardo B. G. D. S. Couples - 20/11/2021 Confirmed reviews ALL

I had problems with the IBIS Hotel WI-FI connection, and during all my stay I could not connect my smartphone with the Hotel WI-Fi network. I would like to inform you that I could no understand why, because during the 5 days I was in Paris I connected my smatphone with all free public Wi-Fi networks available in the City, such as in restaurants, shoppings, metro, and all touristics points in Paris. So, I got very frustated because nobody of the IBIS staff could fix my Wi-Fi connection problem. Beyond this bad experience I would like to express I got frustrated with the breakfast. There was no fruits in the menu. So, I would like to recommend include the season fruits in the breakfast to be completed. The hotel staff was very polite and not to complaim about them.

Dear BERNARDO S., Thank you for taking the time to tell us about your experience at the ibis Paris Avenue d'Italie 13ème. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address problems and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Chloé FABRE - Deputy Manager Ibis Paris Avenue D'Italie 15 Bis Avenue D'Italie - 75013 Paris - France Tél.: +33 (0)1 53 79 60 00- Fax : +33 (0)1 45 70 73 06 h5… ibishotel.com - accorhotels.com

Nice location and friendly staff

Customer review rating 4.5/5

Martijn Business - 08/10/2021 Confirmed reviews ALL

Nice stay in small but comfortable clean room with a good bed. Friendly and helpful staff. I also used the garage and I have an electric car. It would be nice if there was electricity even if it is a normal contact. Because if the car stays there overnight or longer you can be charged enough to continu

Dear MARTIJN V., We very much appreciate your comments regarding your stay at the ibis Paris Avenue d'Italie 13ème. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We will take not about your comment on the electric car. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Chloé FABRE - Deputy Manager Ibis Paris Avenue D'Italie 15 Bis Avenue D'Italie - 75013 Paris - France Tél.: +33 (0)1 53 79 60 00- Fax : +33 (0)1 45 70 73 06 h5… ibishotel.com - accorhotels.com

Very well located for tourists, nice reception staff

Customer review rating 3.5/5

Aby Families - 02/10/2021 Confirmed reviews ALL

It was generally a nice stay. The hotel is very well located. The people at the front desk were very nice, helpful and effective. However, we were not happy with the cleaning staff. They were not flexible or nice about it in two different occasions. I would train the cleaning staff in customer service.

Dear ABY S., We very much appreciate your comments regarding your stay at the ibis Paris Avenue d'Italie 13ème. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Chloé FABRE - Deputy Maanger Ibis Paris Avenue D'Italie 15 Bis Avenue D'Italie - 75013 Paris - France Tél.: +33 (0)1 53 79 60 00- Fax : +33 (0)1 45 70 73 06 h5… ibishotel.com - accorhotels.com

Well located

Customer review rating 5.0/5

W. Couples - 02/10/2021 Confirmed reviews ALL

Well located, friendly front office and clean room.

Dear YIWEN W., We very much appreciate your comments regarding your stay at the ibis Paris Avenue d'Italie 13ème. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Chloé FABRE - Deputy Manager Ibis Paris Avenue D'Italie 15 Bis Avenue D'Italie - 75013 Paris - France Tél.: +33 (0)1 53 79 60 00- Fax : +33 (0)1 45 70 73 06 h5… ibishotel.com - accorhotels.com

It is what you expect from Ibis

Customer review rating 4.0/5

Jm Friends - 27/09/2021 Confirmed reviews ALL

The usual Ibis! Difficult to stop at by car. To be fair, the car was also our greatest problem. We specifically chise this Ibis because parking was indicated. Turns out, our booked spot was not available on arrival (we called 3h in advance again - just to ensure all was taken care of). The good news is there is a mall across the street offering more than enough spots. BUT be sure not to forget anything in the car… getting there from the room and back will still cost you a solid 20 minutes… I should mention, the receptionist said we‘d be able to get a discount for the parking at the mall… but nobody was able to explain where or how. When I spoke to the people at the garage they said they had special rates for hotel guests (but trust me, it’s the exact same amount as on the machines) - „a discount“. As usual, here it was the service lacking the appropriate attention not the product. The room‘s amenities and equipment were the usual Ibis goodness, including the excellent bed. (Water pressure of the shower could be improved…)

Dear JULIAN M., Thank you for taking the time to tell us about your experience at the ibis Paris Avenue d'Italie 13ème. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Chloé FABRE - Deputy Manager Ibis Paris Avenue D'Italie 15 Bis Avenue D'Italie - 75013 Paris - France Tél.: +33 (0)1 53 79 60 00- Fax : +33 (0)1 45 70 73 06 h5… ibishotel.com - accorhotels.com

Good location, good team service but terrible breakfast and poorly bedrooms

Customer review rating 2.0/5

Guilherme M. Families - 14/09/2021 Confirmed reviews ALL

We had a problem with the first bedroom, which had a strong sewer smell (the same happened to us at Ibis London Kensington). We asked to change, they had no availability, so, our first night was very unpleasant. They changed us in the next day but in the new bedroom, the air conditioning was not working properly. The soaps/shampoos containers were located so high that 9 years old kids cannot reach them. Hygiene was really inappropriate. But worst part was the breakfast: no fruits at all, despite of the encouragement messages around the place to the guests to eat fruits and be healthy. Everyday something was missing: yogurt, whole bread,...

Dear GUILHERME M., Thank you for taking the time to tell us about your experience at the ibis Paris Avenue d'Italie 13ème. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Chloé FABRE - Deputy Manager Ibis Paris Avenue D'Italie 15 Bis Avenue D'Italie - 75013 Paris - France Tél.: +33 (0)1 53 79 60 00- Fax : +33 (0)1 45 70 73 06 h5… ibishotel.com - accorhotels.com

Mixed experience

Customer review rating 2.5/5

Walter H. Couples - 09/10/2020 Confirmed reviews ALL

Rooms okay, but on noisy street. Breakfast in depressing room and of very basic quality; grumpy service. Friendly and helpful front desk staff

Dear Walter H., Thank you for taking the time to tell us about your experience at the ibis Paris Avenue d'Italie 13ème. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Astrid Guérin- Front office manager Ibis Paris Avenue D'Italie 15 Bis Avenue D'Italie - 75013 Paris - France Tél.: +33 (0)1 53 79 60 00- Fax : +33 (0)1 45 70 73 06 h5… ibishotel.com - accorhotels.com

Totally different from my last stay

TripAdvisor rating 2.0/5

Thakul_W Business - 30/01/2020 TripAdvisor review

Only location is acceptable for this hotel but the rest issues like hotel staff check-in and chrck-out, room cleanliness, breakfast, consulting or advice for transportation around Paris, are below 1 star

The staff are very welcoming and nice

TripAdvisor rating 5.0/5

TAuserNov132019 Family - 13/11/2019 TripAdvisor review

Hi stayed there last week, i booked a room with my dad, we had a family member in the hospital not far form there to vist, the location of the hotel is very good, the hotel is very clean, i cant thank the staff enough who are very friendly and welcoming, thank you

Dear guest, We very much appreciate your comments regarding your stay at the ibis Paris Avenue d'Italie 13ème. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Astrid GUERIN

Metro and traffic noise!!!

TripAdvisor rating 2.0/5

Suzanna99 Solo travel - 24/08/2019 TripAdvisor review

I am a very light sleeper and usually my request for a quiet room is granted. Here I was put in the basement where the metro runs close by and shakes the building. The room stank of smoke and I was told there was no better option. It this stage I was not told of the mertro trains. The next day I was moved to the second floor and could still here them here. This hotel does not respect the Accor membership program. I am a platinum member and expected better. There are other Accor properties in this great area.

Basic - no frills

TripAdvisor rating 3.0/5

Companion39195971646 Family - 24/05/2019 TripAdvisor review

This hotel worked for us as we took the standard room and knew it was a budget hotel; all we needed twas a clean room with attached bathroom - IBIS delivers on this front - however, be warned that the bathroom is TINY - if you are a tall/large person this is not the hotel for you. The room service was good. The location of this hotel is excellent with 2 metro stations nearby; there is a large mall across the road. The breakfast was a great saving and was of a good standard

We very much appreciate your comments regarding your stay at the ibis Paris Avenue d'Italie 13ème. your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Good value for money

TripAdvisor rating 3.0/5

Romu83 Solo travel - 27/02/2019 TripAdvisor review

Perfect location, close to metro and center of Paris... But rooms are small (not easy to move around the bed) and very functional.... So OK for last minute week end, but for business or romantic, not!

Romu83, Thank you for taking the time to tell us about your experience at the ibis Paris Avenue d'Italie 13ème. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Best regards.

Menos que el standard IBIS

TripAdvisor rating 2.0/5

Passport1931 Family - 09/10/2018 TripAdvisor review

We book this hotel, knowing that is not luxury, but economical confort what we wanted. However, this stay was poor, comparing to other IBIS hotels we went to. The beds were not comfortable. Th bathroom was too small, you dind't have any place to put you brush or cosmetics, or anything. It was cold, and there was no central heather (just for cold air). I asked then, for another cover and they said they didn´t have got one. Finally, the gave me a portatil heather, thank god! It was a clean and quiet room. Personnel was fine, great location... but I would think about it twice before booking here again.

Thank you for taking the time to tell us about your experience. We are very sorry to read it but please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. It is our hope that you will give us the opportunity to better serve you in the near future.

Paris on a budget

TripAdvisor rating 3.0/5

dave w Couples - 19/06/2018 TripAdvisor review

Booked 3 months in advance as I'm an.According member >12 yrs. Arrived after 10 pm, staff in error gave me musty, damp room on level -1. We asked and were given a better room, . Room was good, Hotel good location, close to.metro, bus and Chinatown. . Breakfast was good. We found a laundry about 300 meters away in Chinatown. . Staff could interact ie be more friendly

Quiet neighbourhood and close to the metro

TripAdvisor rating 4.0/5

cronhan Couples - 14/05/2018 TripAdvisor review

The hotel itself is quite nice, the room we got was well equipped and neat. Not too far away from the Place de Italy metro, so one can get anywhere reasonably easy. We did not really explore the area around the hotel, so I cannot comment on

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