ibis Paris Avenue d'Italie 13th 3 stars

Customer review rating (ALL Rating) 4.4/5 1,449 reviews

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Description

Hotel extras

  • Opposite the Italy 2 shopping mall

  • Private car park on request

  • Family rooms on request

  • 24/7 catering

  • Metro 5,6,7 and 14 (direct access to Orly)

Our accommodation(s)

Hotel location

ibis Paris Avenue d'Italie 13th

15 bis Avenue d'Italie
75013 PARIS
France

GPS:48.829434, 2.356396

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property

BAR

At the bar, enjoy a selection of drinks and beers. You can also order snacks, available 24/7. To be consumed on-site or to be taken away to your room.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,449 reviews

Customer review rating 3.5/5

Maurice E. Families - Confirmed reviews ALL

Everything was very good, location, products and employees

Dear Mr. Thank you very much for sharing your feedback following your stay at ibis Paris Avenue d’Italie. We are delighted to read that you enjoyed our location, facilities, and the service provided by our team. Your kind words are a great encouragement for all of us. We look forward to welcoming you again soon on your next visit to Paris. Best regards, Emmanuelle CONSTANT Front Office Manager

Customer review rating 4.5/5

Yulan Z. Families - Confirmed reviews ALL

Great experience. The bed is a bit too narrow but it’s great for price. Location is very convenient. I’ll stay here again when I go back to Paris.

Dear Mrs. Thank you very much for your kind feedback. We are glad you enjoyed your stay and appreciated the convenient location of our hotel. We also take note of your comment regarding the bed size and will consider it for future improvements. We look forward to welcoming you back to ibis Paris Avenue d’Italie on your next trip to Paris. Best regards, Emmanuelle CONSTANT Front Office Manager

Customer review rating 5.0/5

Annie C. Families - Confirmed reviews ALL

The rooms are quite small but the hotel is well located. The staff is efficient and courteous. I wanted to change my room for personal reason and it was done immediately.

Dear Mrs. C., Thank you very much for sharing your feedback following your stay with us. We are delighted to read that you felt welcome and appreciated both our convenient location and the efficiency and courtesy of our team. Your kind words truly mean a lot to us. We understand that our rooms may feel compact, which is a common feature in Paris, but we are pleased that our staff was able to promptly accommodate your room change request and ensure your comfort. We sincerely hope to have the pleasure of welcoming you again very soon. Kind regards, Emmanuelle CONSTANT Front Office Manager

Customer review rating 2.5/5

Sven L. Friends - Confirmed reviews ALL

2.000 points = € 40,- THIS DEDUCTON WAS ACCEPTED ON ARRIVAL, BUT WAS FOR SOME REASON DEMANDED BACK WHEN CHECKING OUT! WHY DO YOU ANNOUNCE ABOUT THINGS, WHICH DO NOT HAPPEN. I TOLD THE RECEPTION THAT I AM 78 YEARS OF AGE AND MY BE I NEVER HAVE AN ADDITIONAL CHANGE TO RECEIVE THE PAYBACK DULY EARNED. IT IS MORE SIMPLY NOT TO HAVE ANYTHING TO DO WITH D' ACCOR!

Dear Sven L., Thank you for your feedback. We sincerely apologize for the confusion regarding the Accor points deduction. The €40 deduction for 2,000 points was accepted at arrival, and any discrepancy at checkout was purely due to the points not yet appearing in your account, as it can take a few days after the stay for them to be credited. We understand your frustration, especially given your situation, and we truly regret any inconvenience caused. Your feedback is very important to us, and we will review our procedures to ensure this does not happen again. We hope to have the opportunity to welcome you back and provide a smoother experience in the futur. Best regards, Emmanuelle CONSTANT Front Office Manager

Customer review rating 4.0/5

Robert P. Couples - Confirmed reviews ALL

Good

Dear Mr. P., Thank you for your feedback! We’re glad you enjoyed our location and hope to welcome you back soon. Warm regards, Emmanuelle CONSTANT Front Office Manager

Other web-users rate our hotel

  • 898 reviews 9.3/10 Location
  • 1,163 reviews 5/10 Room
  • 1,056 reviews 9.3/10 Service
  • 13 reviews 6.9/10 WiFi
  • 761 reviews 3.1/10 Comfort
  • 429 reviews 9/10 Breakfast
  • 388 reviews 7.4/10 Cleanliness

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