ibis Paris Avenue d'Italie 13th 3 stars

Customer review rating (ALL Rating) 4.4/5 1,445 reviews

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Description

Hotel extras

  • Opposite the Italy 2 shopping mall

  • Private car park on request

  • Family rooms on request

  • 24/7 catering

  • Metro 5,6,7 and 14 (direct access to Orly)

Our accommodation(s)

Hotel location

ibis Paris Avenue d'Italie 13th

15 bis Avenue d'Italie
75013 PARIS
France

GPS:48.829434, 2.356396

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property

BAR

At the bar, enjoy a selection of drinks and beers. You can also order snacks, available 24/7. To be consumed on-site or to be taken away to your room.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,445 reviews

Customer review rating 4.5/5

Sandra M. Solo - Confirmed reviews ALL

The hotel was in a good location and easy to get to via the Metro. I liked having to ring the bell to enter, so only hotel guests could enter. However one day no one was at the desk. Most likely called away for something, but left numerous guests outside waiting to enter. The bed was comfortable and the room was clean. The first morning I was there I noticed that the television didn't work. I told the front desk, and by the time I came back to the hotel at the end of the day, the tv was fixed. I didn't think there was a lot of noise, but I liked that there was a second door to close off the hallway.

Dear Mrs. M., Thank you for taking the time to share your detailed feedback. We are delighted to hear that you enjoyed our convenient location, the comfort of your bed, the cleanliness of your room, and the additional soundproofing features that contributed to a peaceful stay. We are also pleased that our team was able to resolve the television issue promptly after it was reported. We appreciate your comments regarding access to the hotel. While our secured entrance system is designed to enhance the safety and comfort of our guests, we apologize for the inconvenience caused when the reception desk was temporarily unattended, resulting in a wait to enter the hotel. We understand how frustrating this can be and will remind our teams of the importance of ensuring continuous assistance whenever possible. Thank you again for your valuable feedback. We hope to have the pleasure of welcoming you back on your next visit to Paris. Kind regards, Emmanuelle CONSTANT Front Office Manager

Customer review rating 4.0/5

Nadege S. Business - Confirmed reviews ALL

Friendly and efficient staff. Breakfast has a decent choice of food (but scrambled eggs taste industrial) and a selection of loose tea. Room was small, but it's Paris...

Dear miss S., Thank you for your feedback regarding your recent stay. We are pleased to hear that you found our staff friendly and efficient, as well as enjoying our breakfast offerings. We appreciate your comments on the room size, which is indeed a characteristic of many accommodations in Paris. Best regards, Hakim. Team leader.

Customer review rating 2.5/5

Blanca R. Business - Confirmed reviews ALL

It was very comfortable and well located but the receptionist messed up our stay several times. First, she mistook our reservation for another customer even after showing her the reservation email. Second, the receptionist stated we prepaid for breakfast but when we checked out, said that was an error. Otherwise, pleasant stay.

Dear miss R., Thank you for your feedback regarding your recent stay with us. I apologize for the inconveniences you faced with your reservation and the confusion regarding the breakfast payment. We strive for accuracy in our services, and your comments will be taken into consideration to improve our processes. We are pleased to hear that you found our location comfortable. Best regards, Hakim. Premier de réception.

Customer review rating 4.0/5

Agnese S. Families - Confirmed reviews ALL

the room was big, we could fit nicely but both bathrooms were tiny. overall the room and bathrooms were old and part of it was scuffed/slightly ruined. There was carpet in the room which I never like as it's harder to clean.

Dear Agnese, Thank you for taking the time to share your feedback. We are pleased to hear that you appreciated the size of your room and that it provided enough space for your stay. Regarding the bathrooms, please note that their size is in line with the standard design and layout of Ibis hotels. However, we understand that guests may have different expectations and preferences, and we appreciate your comments. We have also taken note of your observations regarding the condition of the room and the carpeting. Your feedback is valuable and helps us identify areas where improvements can be made. Thank you again for your review. We hope to have the pleasure of welcoming you back in the future. Kind regards, Best Regards, Emmanuelle CONSTANT Front Office Manager

Customer review rating 5.0/5

Wissam M. Families - Confirmed reviews ALL

The Staff is the best ! I recommend this hotel

Dear Wissam, Thank you very much for your wonderful review. We are delighted to hear that you enjoyed our location and that our team made such a positive impression on your stay. Your kind words are a great reward for all our staff, who work hard every day to provide the best possible service to our guests. Thank you for your recommendation. We truly appreciate your support and look forward to welcoming you back to our hotel in the near future. Kind regards, Emmanuelle CONSTANT Front Office Manager

Other web-users rate our hotel

  • 903 reviews 9.3/10 Location
  • 1,153 reviews 4.8/10 Room
  • 1,036 reviews 9.1/10 Service
  • 13 reviews 6.9/10 WiFi
  • 768 reviews 3.6/10 Comfort
  • 430 reviews 9/10 Breakfast
  • 381 reviews 6.5/10 Cleanliness

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