ibis Paris Avenue d'Italie 13th Hotel 3 stars

Customer review rating 4.2/5 5,686 reviews

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How it works?
ibis Paris Avenue d'Italie 13th
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+ 15 Services

Hotel extras

  • Opposite the Italy 2 shopping mall

  • Private car park on request

  • Family rooms on request

  • 24/7 catering

  • Bus and metro nearby

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Private indoor parking Paying
  • Accessibility for people with reduced mobility
  • Pets allowed Paying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • 24-hour reception
  • Shoe shine machine
Catering
  • Breakfast Paying
  • 1 Bar(s)
Business services
  • Web corner

Hotel location

ibis Paris Avenue d'Italie 13th

15 bis Avenue d'Italie
75013 paris
france

Tel: +33153796000

Fax: (+33)1/45707306

Check-in from 14h00

Check out up to 12h00

  • LINE 27/47/57/83 :  Line 27/47/57/83 PLACE D ITALIE

  • LINE 5/6/7 :  Line 5/6/7 PLACE D ITALIE

  • By plane

    PARIS ORLY At 15km / 9.32 miles

  • By plane

    ROISSY CDG At 25.01km / 15.54 miles

  • By car

    A6A - A6B At 2km / 1.24 miles

  • By train

    AUSTERLITZ At 0.7km / 0.43 miles

  • By train

    GARE DE LYON At 2.5km / 1.55 miles

  • By train

    GARE MONTPARNASSE At 3.5km / 2.17 miles

GPS :48.829434, 2.356396

Our accommodation(s)

Inviting, modern and cozy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

Our restaurants and bars

BAR

At the bar, benefit from a selection of drinks and beers. Also order our quality light snacks and jars 24/7, to enjoy on site or to take to your bedroom.

Non contractual photo

  • Monday Closed
  • Tuesday Closed
  • Wednesday Closed
  • Thursday Closed
  • Friday Closed
  • Saturday Closed
  • Sunday Closed

Our guest reviews for
ibis Paris Avenue d'Italie 13th

100% genuine reviews from our guests

Find out more

ALL Rating 4.2/5

5,686 reviews

TripAdvisor Rating 3.5/5

1,189 reviews

Good location, good team service but terrible breakfast and poorly bedrooms

Customer review rating 2.0/5

Guilherme M. Families - 14/09/2021 Confirmed reviews ALL

We had a problem with the first bedroom, which had a strong sewer smell (the same happened to us at Ibis London Kensington). We asked to change, they had no availability, so, our first night was very unpleasant. They changed us in the next day but in the new bedroom, the air conditioning was not working properly. The soaps/shampoos containers were located so high that 9 years old kids cannot reach them. Hygiene was really inappropriate. But worst part was the breakfast: no fruits at all, despite of the encouragement messages around the place to the guests to eat fruits and be healthy. Everyday something was missing: yogurt, whole bread,...

Dear GUILHERME M., Thank you for taking the time to tell us about your experience at the ibis Paris Avenue d'Italie 13ème. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Chloé FABRE - Deputy Manager Ibis Paris Avenue D'Italie 15 Bis Avenue D'Italie - 75013 Paris - France Tél.: +33 (0)1 53 79 60 00- Fax : +33 (0)1 45 70 73 06 h5… ibishotel.com - accorhotels.com

Mixed experience

Customer review rating 2.5/5

Walter H. Couples - 09/10/2020 Confirmed reviews ALL

Rooms okay, but on noisy street. Breakfast in depressing room and of very basic quality; grumpy service. Friendly and helpful front desk staff

Dear Walter H., Thank you for taking the time to tell us about your experience at the ibis Paris Avenue d'Italie 13ème. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Astrid Guérin- Front office manager Ibis Paris Avenue D'Italie 15 Bis Avenue D'Italie - 75013 Paris - France Tél.: +33 (0)1 53 79 60 00- Fax : +33 (0)1 45 70 73 06 h5… ibishotel.com - accorhotels.com

good

Customer review rating 4.0/5

A., Y. Solo - 24/02/2020 Confirmed reviews ALL

I booked 4 nights but stayed 3 nights only due to a personal commitment, I wonder if you can save this night for my future reservation.

Dear Y. A., We very much appreciate your comments regarding your stay at the ibis Paris Avenue d'Italie 13ème. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. It will be not possible to keep the 4 night for another booking. You take the price non-refundable et with no opportunities for a changement on dates. My colleagues told you the same thing when you leave on saturday. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Chloé FABRE - Deputy Manager Ibis Paris Avenue D'Italie 15 Bis Avenue D'Italie - 75013 Paris - France Tél.: +33 (0)1 53 79 60 00- Fax : +33 (0)1 45 70 73 06 h5… ibishotel.com - accorhotels.com

Great stay

Customer review rating 4.5/5

Anonymous Friends - 16/02/2020 Confirmed reviews ALL

Everything is good!

Dear RYO T., We very much appreciate your comments regarding your stay at the ibis Paris Avenue d'Italie 13ème. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Chloé FABRE - deputy Manager Ibis Paris Avenue D'Italie 15 Bis Avenue D'Italie - 75013 Paris - France Tél.: +33 (0)1 53 79 60 00- Fax : +33 (0)1 45 70 73 06 h5… ibishotel.com - accorhotels.com

Good service

Customer review rating 4.5/5

Mra Solo - 13/02/2020 Confirmed reviews ALL

Hotel staff were very helpful when I needed to reschedule my stay at a later date because of the December 2019 transport strikes

Dear MARK A., We very much appreciate your comments regarding your stay at the ibis Paris Avenue d'Italie 13ème. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Chloé FABRE - Deputy Manager Ibis Paris Avenue D'Italie 15 Bis Avenue D'Italie - 75013 Paris - France Tél.: +33 (0)1 53 79 60 00- Fax : +33 (0)1 45 70 73 06 h5… ibishotel.com - accorhotels.com

Totally different from my last stay

TripAdvisor rating 2.0/5

Thakul_W Business - 30/01/2020 TripAdvisor review

Only location is acceptable for this hotel but the rest issues like hotel staff check-in and chrck-out, room cleanliness, breakfast, consulting or advice for transportation around Paris, are below 1 star

Everyone was most helpful!

Customer review rating 5.0/5

Paris Families - 29/12/2019 Confirmed reviews ALL

Unfortunately, we were there during the transit strike, which began on December 5, 2019. We chose this hotel because it was "centrally" located to the main attractions by transit. We literally spent more money on cabs, Bolt, and Uber than on the room! Trash cans are a scarce commodity! We had a double suite, so there was one tiny one in each bathroom. Not a single one existed on site where many could have been discreetly located without being an eyesore. The hotel is situated in a large square or courtyard, and there is not a single spot within to sit. Seems to us that there could have been a bench outside the door for sitting after a day of traveling around and/or for the smokers, of which Paris has a great number, to rest and smoke instead of hiding out the door like thieves. The hotel breakfast bar is excellent but closes at ten am. Since we're all tourists and must, therefore, eat elsewhere since there is no other choice, a mini-fridge and microwave were sorely missed. The rooms could easily have accommodated both with no sacrifice in space on the counter or the floor of the closet. or under the televisions. Also, you get the bathroom tissue that you're expected to use and no more! There are no tissues anywhere on the premises, nor are there any paper towels. You also get the two towels and no more! We kept rotating the towels so that each of us could shower, hang it and do it again, but they do replenish them daily; just don't use two towels, one for head, one for body, if more than one person is staying in a room. The staff was most friendly and eager to assist in any way. Overall, it was a pleasant experience, and we would stay there again.

Dear KATE C., We very much appreciate your comments regarding your stay at the ibis Paris Avenue d'Italie 13ème. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Everybody thank you for your envelop. :) Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Chloé FABRE - Deputy Manager Ibis Paris Avenue D'Italie 15 Bis Avenue D'Italie - 75013 Paris - France Tél.: +33 (0)1 53 79 60 00- Fax : +33 (0)1 45 70 73 06 h5… ibishotel.com - accorhotels.com

Mr

Customer review rating 4.0/5

L. Families - 20/12/2019 Confirmed reviews ALL

Great location but room a bit small

Dear JC L., We very much appreciate your comments regarding your stay at the ibis Paris Avenue d'Italie 13ème. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Chloé FABRE - Deputy Manager Ibis Paris Avenue D'Italie 15 Bis Avenue D'Italie - 75013 Paris - France Tél.: +33 (0)1 53 79 60 00- Fax : +33 (0)1 45 70 73 06 h5… ibishotel.com - accorhotels.com

very pleasant

Customer review rating 4.5/5

Anonymous Solo - 08/12/2019 Confirmed reviews ALL

the staff was helpfull the hotel was very clean. when i go back to paris i will be hapy to return to this hotel

Dear CATHERINE Z., We very much appreciate your comments regarding your stay at the ibis Paris Avenue d'Italie 13ème. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Chloé FABRE - Adjointe de direction Ibis Paris Avenue D'Italie 15 Bis Avenue D'Italie - 75013 Paris - France Tél.: +33 (0)1 53 79 60 00- Fax : +33 (0)1 45 70 73 06 h5… ibishotel.com - accorhotels.com

Mrs

Customer review rating 3.5/5

Jeanne B. Families - 19/11/2019 Confirmed reviews ALL

very clean room. I enjoyed my stay

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Antoine Petit - Directeur Ibis Paris Avenue D'Italie 15 Bis Avenue D'Italie - 75013 Paris - France Tél.: +33 (0)1 53 79 60 00- Fax : +33 (0)1 45 70 73 06 h5… ibishotel.com - accorhotels.com

The staff are very welcoming and nice

TripAdvisor rating 5.0/5

TAuserNov132019 Family - 13/11/2019 TripAdvisor review

Hi stayed there last week, i booked a room with my dad, we had a family member in the hospital not far form there to vist, the location of the hotel is very good, the hotel is very clean, i cant thank the staff enough who are very friendly and welcoming, thank you

Dear guest, We very much appreciate your comments regarding your stay at the ibis Paris Avenue d'Italie 13ème. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Astrid GUERIN

Exactly what I expected and paid for

Customer review rating 4.5/5

Chris Couples - 12/11/2019 Confirmed reviews ALL

Perfect no problems nice staff and room

Dear CHRIS N., We very much appreciate your comments regarding your stay at the ibis Paris Avenue d'Italie 13ème. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Chloé FABRE - Deputy Manager Ibis Paris Avenue D'Italie 15 Bis Avenue D'Italie - 75013 Paris - France Tél.: +33 (0)1 53 79 60 00- Fax : +33 (0)1 45 70 73 06 h5… ibishotel.com - accorhotels.com

Excellent

Customer review rating 5.0/5

Anonymous Solo - 01/11/2019 Confirmed reviews ALL

Excellent

Madame R., Nous vous remercions pour l'avis que vous avez laissé sur notre hôtel. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. N'hésitez pas à nous laisser votre avis également sur TripAdvisor : https://www.tripadvisor.fr/Hotel_Review-g187147-d264551-Reviews-Ibis_Paris_Avenue_d_Italie_13eme-Paris_Ile_de_France.html Veuillez agréer, Madame, nos salutations distinguées. Chloé FABRE - Adjointe de Direction h5… 01.53.79.60.00

Nearby transportation

Customer review rating 4.0/5

Moo Friends - 29/10/2019 Confirmed reviews ALL

Nice hotel. Convenient to go anywhere (nearby mtr station)

Dear RODJANA T., We very much appreciate your comments regarding your stay at the ibis Paris Avenue d'Italie 13ème. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Chloé FABRE - Deputy Manager Ibis Paris Avenue D'Italie 15 Bis Avenue D'Italie - 75013 Paris - France Tél.: +33 (0)1 53 79 60 00- Fax : +33 (0)1 45 70 73 06 h5… ibishotel.com - accorhotels.com

Worst experience in Paris.

Customer review rating 0.5/5

Kenneth A. Families - 20/10/2019 Confirmed reviews ALL

The AC was not working. No breakfast provided. Beds were terrible. Rooms were so small, not enough room to walk or even room for luggage.

Dear KENNETH A., Thank you for taking the time to tell us about your experience at the ibis Paris Avenue d'Italie 13ème. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Chloé FABRE - Deputy Manager Ibis Paris Avenue D'Italie 15 Bis Avenue D'Italie - 75013 Paris - France Tél.: +33 (0)1 53 79 60 00- Fax : +33 (0)1 45 70 73 06 h5… ibishotel.com - accorhotels.com

Disappointed

Customer review rating 3.0/5

Saf Business - 17/10/2019 Confirmed reviews ALL

This is 2nd time i stayed here. But my experience this time was not very good. I arrived at 2am at night to the hotel. I requested they have 2 duvets as there was 2 of us and only double bed availble . You ignored my request then i went downstairs to reception to get another duvet. The duvet i recieved did no even have a cover on it ! It was late and i was tired i could not be asked to go down again ! Also my shower door wouldnt shut and we only have 1 Towel in our room when we needed 2 . Overall i am very unhappy with the condition and service i have recieved !!

Dear SALFRAZ P., Thank you for taking the time to tell us about your experience at the ibis Paris Avenue d'Italie 13ème. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. I have a comment on your reservation that you ask for twin beds in your room but my colleague told you that it will be not possible because we didn't hace availability in this kind of room anymore. For the service at your checkin, I take not and I will speak to the person directly. About the towels in the room, it maybe was a mistake but normaly you must have 2 towels and a carpet. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Chloé FABRE - Deputy Manager Ibis Paris Avenue D'Italie 15 Bis Avenue D'Italie - 75013 Paris - France Tél.: +33 (0)1 53 79 60 00- Fax : +33 (0)1 45 70 73 06 h5… ibishotel.com - accorhotels.com

Metro and traffic noise!!!

TripAdvisor rating 2.0/5

Suzanna99 Solo travel - 24/08/2019 TripAdvisor review

I am a very light sleeper and usually my request for a quiet room is granted. Here I was put in the basement where the metro runs close by and shakes the building. The room stank of smoke and I was told there was no better option. It this stage I was not told of the mertro trains. The next day I was moved to the second floor and could still here them here. This hotel does not respect the Accor membership program. I am a platinum member and expected better. There are other Accor properties in this great area.

Basic - no frills

TripAdvisor rating 3.0/5

Companion39195971646 Family - 24/05/2019 TripAdvisor review

This hotel worked for us as we took the standard room and knew it was a budget hotel; all we needed twas a clean room with attached bathroom - IBIS delivers on this front - however, be warned that the bathroom is TINY - if you are a tall/large person this is not the hotel for you. The room service was good. The location of this hotel is excellent with 2 metro stations nearby; there is a large mall across the road. The breakfast was a great saving and was of a good standard

We very much appreciate your comments regarding your stay at the ibis Paris Avenue d'Italie 13ème. your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Good value for money

TripAdvisor rating 3.0/5

Romu83 Solo travel - 27/02/2019 TripAdvisor review

Perfect location, close to metro and center of Paris... But rooms are small (not easy to move around the bed) and very functional.... So OK for last minute week end, but for business or romantic, not!

Romu83, Thank you for taking the time to tell us about your experience at the ibis Paris Avenue d'Italie 13ème. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Best regards.

Menos que el standard IBIS

TripAdvisor rating 2.0/5

Passport1931 Family - 09/10/2018 TripAdvisor review

We book this hotel, knowing that is not luxury, but economical confort what we wanted. However, this stay was poor, comparing to other IBIS hotels we went to. The beds were not comfortable. Th bathroom was too small, you dind't have any place to put you brush or cosmetics, or anything. It was cold, and there was no central heather (just for cold air). I asked then, for another cover and they said they didn´t have got one. Finally, the gave me a portatil heather, thank god! It was a clean and quiet room. Personnel was fine, great location... but I would think about it twice before booking here again.

Thank you for taking the time to tell us about your experience. We are very sorry to read it but please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. It is our hope that you will give us the opportunity to better serve you in the near future.

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