ibis Lille Centre Gares 3 stars

Customer review rating (ALL Rating) 4.3/5 1,551 reviews

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ibis Lille Centre Gares - Image 1
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29, Av Charles St-Venant, Le Forum, 59000 LILLE, France

Description

Hotel extras

  • Near Lille-Flandres & Lille-Europe stations. Vieux-Lille & center nearby.

  • IBIS KITCHEN for lunch and dinner, weekdays through Friday noon.

  • 5 PRM rooms, refurbished to disabled access standards.

  • Secure underground parking (subject to availability), 16 euros/night.

Our accommodation(s)

Hotel location

ibis Lille Centre Gares

29, Av Charles St-Venant, Le Forum
59000 LILLE
France

GPS:50.634648, 3.070861

Telephone
Fax +33 3 28 36 30 99

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

IBIS KITCHEN RESTAURANT

Our team offers hot and fresh house cuisine for all appetites. The restaurant is open for lunch and dinner on weekdays (until Friday noon). Snacks are available 24/7.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  1,551 reviews

TripAdvisor Rating  4.0/5  1,146 reviews

Certificate of excellence 2024

Hotel was ok

Customer review rating 4.0/5

Rikus P. Friends - Confirmed reviews ALL

Reception was friendly. Room was a bit small but cleaned well. The neighbourhood is not that good, a lot of trash, bad smell & drifters. Location next to trainstation and nice part of the city is good.

Horrible Bed

Customer review rating 1.0/5

Mr G. Solo - Confirmed reviews ALL

I paid for a double bed and received a room with what seems like 2 single beds pushed together the 2 single mattresss kept sliding apart leaving me on hard wood between the 2 mattress

Dear G. *., Thank you for taking the time to tell us about your experience at the ibis Lille Centre Gares. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. I don't know if you were able to report this problem on site, know that the teams present 24 hours a day could have made a change and given you satisfaction on site We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Central, good for brief stay

Customer review rating 4.0/5

Vicky B. Couples - Confirmed reviews ALL

It was good value for money, friendly staff. Room was clean, smelt fresh, spacious, plenty of storage. Easy to change temp. Smell of urine on path outside. Shower was very slippery. Loud outside in the night.

Overcharged and still waiting for a refund.

Customer review rating 1.5/5

Malcolm R. Solo - Confirmed reviews ALL

When I checked in, I was charged for breakfasts, even though my reservation was for B&B. When I pointed this out to the receptionist, she said that she had refunded the sum to my credit card, but was unable to give me a receipt. No refund has appeared on my credit card account. I have emailed the hotel twice but had no response. The restaurant offered a very limited menu despite more tempting dishes being shown on the blackboards, and advertised in the lifts. All in all, a very disappointing stay. Not up to the usual standards of an Ibis hotel.

well located

Customer review rating 4.0/5

Nelly W. Friends - Confirmed reviews ALL

I came with a group twice this year and everyone was very pleased with the hotel

Dear Nelly W., We very much appreciate your comments regarding your stay at the ibis Lille Centre Gares. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Malik réceptionniste IBIS Lille Centre Gares @ H0…

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Other web-users rate our hotel

  • 652 reviews 8.7/10 Location
  • 791 reviews 5.6/10 Room
  • 781 reviews 8.7/10 Service
  • 428 reviews 8.7/10 Breakfast
  • 301 reviews 7.4/10 Cleanliness
  • 150 reviews 4.5/10 Value

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.