ibis Lille Centre Gares

ibis Lille Centre Gares 3 stars

Customer review rating (ALL Rating) 4.3/5 1,262 reviews

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Description

Hotel extras

  • Near Lille-Flandres & Lille-Europe stations. Vieux-Lille & center nearby.

  • IBIS KITCHEN for lunch and dinner, weekdays through Friday noon.

  • 5 PRM rooms, refurbished to disabled access standards.

  • Secure underground parking (subject to availability), 16 euros/night.

  • Certified AllSafe, ensuring enhanced hygiene.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

ibis Lille Centre Gares

29, Av Charles St-Venant, Le Forum
59000 LILLE
France

Telephone +33 3 28 36 30 40

Fax +33 3 28 36 30 99

  • ROUBAIX:  R LILLE FLANDRES

  • TOURCOING:  T LILLE FLANDRES

  • METRO DE LILLE:  1 LILLE FLANDRES

  • METRO DE LILLE 2:  2 LILLE FLANDRES

  • TRAMWAY:  TOURCOING LILLE FLANDRES

  • By plane

    BRUSSELS ZAVENTEM At 100km / 62 miles

  • By plane

    LILLE LESQUIN At 15km / 9 miles

  • By plane

    PARIS ROISSY CHARLES DE GAULLE At 180km / 112 miles

  • By car

    SORTIE 2B CTR ADMIN At 1km / 0 miles

  • By train

    GARE LILLE EUROPE At 0km / 0 miles

  • By train

    GARE LILLE FLANDRES At 0km / 0 miles

  • By train

    GARE LILLE FLANDRES At 0.1km / 0.06 miles

  • By train

    LILLE EUROPE At 0km / 0 miles

  • By train

    LILLE FLANDRES At 0km / 0 miles

  • By train

    PLACE RIHOUR At 1km / 0 miles

GPS:50.634648, 3.070861

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

IBIS KITCHEN RESTAURANT

Our team offers hot and fresh house cuisine for all appetites. The restaurant is open for lunch and dinner on weekdays (until Friday noon). Snacks are available 24/7.

Our accommodation(s)

Inviting, modern and cozy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  1,262 reviews

TripAdvisor Rating  4.0/5  1,103 reviews

Excellent staff

Customer review rating 4.5/5

Thierry L. L. Couples - Confirmed reviews ALL

The hotel was well located for our needs - near the stations and town. The staff were very helpful and always professional and friendly.

Good stay

Customer review rating 5.0/5

Vervain Business - Confirmed reviews ALL

Nice hotel well situated because it’s just beside the 2 train stations Lille Flandres and Lille Europe . Easier to go yo Belgium or the UK . Nice staff . Good breakfast We enjoyed the city center very closed from this hotel . Prices for 3 nights were acceptable We advised this hotel for businesses and leisure as well

Dear BERNARD M., Thank you for your feedback. It is with great pleasure that we receive your comment and we are delighted that your stay went well. We hope that you have enjoyed our city of Lille and we look forward to welcoming you back soon with great pleasure. Sincerely

All right

Customer review rating 4.5/5

Brian P. Business - Confirmed reviews ALL

Generally it was good. However, there were problems with the card for my room that took a little too long to correct. I was in a hurry.

Dear BRIAN P., We very much appreciate your comments regarding your stay at the ibis Lille Centre Gares. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely Vincent Reception

Nice hotel

Customer review rating 5.0/5

Dan Business - Confirmed reviews ALL

I am very happy with the hotel and the staff were really nice. The only problem I had was booking. I booked using one credit card and made an online check in with a different card. On the day of arrival at 6:30pm I received an email that my booking was canceled because "cards are not in accordance" and I should rebook. But there was no available rooms. Moreover, since there was a big conference in Lille, there was practically no available accommodation in the whole Lille. I immediately called the support but there was no help. So 1 hour before my arrival in Lille I had no accommodation and it was impossible to find one. I decided to go to hotel anyway and lady at the desk was able to find me a room. Everything was solved but I had an extreme stress completely unnecessary. The hotel should contact me and check and not just send an email that they cancel. If I checked in, then obviously I will arrive and pay at arrival. Moreover, a week before arrival I have sent an email asking will there be a problem if I pay with different credit card but there was no response.

Dear DANIJEL G., First of all, a big thank you to you for taking the time to write us. We have welcomed you in our establishment with great pleasure and are delighted that your stay went well. As far as the cancellation is concerned, if you did not leave a bank guarantee, it was guaranteed until 6pm, without any news from you, we have the right to cancel it. If the cancellation took place before 6pm this is not normal and we are sorry. We look forward to welcoming you back soon with great pleasure. Sincerely Vincent reception

Pleasant stay

Customer review rating 3.5/5

I Business - Confirmed reviews ALL

The simplicity, the comfort, and the pleasant people at reception/breakfast, are highly appreciated. The hotel is very nicely located, at the city center, close to the railway station. However, on the way from the station to the hotel, some passages have dirty floors and stink (some people urinate there). I know this is the responsibility of the city and not the hotel, but still it would be good if Ibis can push the city to do something about this.

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