ibis Lille Centre Gares 3 stars

Customer review rating (ALL Rating) 4.3/5 1,532 reviews

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Description

Hotel extras

  • Near Lille-Flandres & Lille-Europe stations. Vieux-Lille & center nearby.

  • IBIS KITCHEN for lunch and dinner, weekdays through Friday noon.

  • 5 PRM rooms, refurbished to disabled access standards.

  • Secure underground parking (subject to availability), 16 euros/night.

Our accommodation(s)

Hotel location

ibis Lille Centre Gares

29, Av Charles St-Venant, Le Forum
59000 LILLE
France

GPS:50.634648, 3.070861

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

IBIS KITCHEN RESTAURANT

Our team offers hot and fresh house cuisine for all appetites. The restaurant is open for lunch and dinner on weekdays (until Friday noon). Snacks are available 24/7.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  1,532 reviews

TripAdvisor Rating  4.0/5  1,144 reviews

Certificate of excellence 2024

well located

Customer review rating 4.5/5

Pi Couples - Confirmed reviews ALL

consistent with Ibis standard for cleanliness, friendliness and competence

Dear PETER I., We very much appreciate your comments regarding your stay at the ibis Lille Centre Gares. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Abdelmoujoud

Unexpected water cut

Customer review rating 2.0/5

Hazem M. Couples - Confirmed reviews ALL

The overall stay was good except for the unexpected water outage on Wednesday ! It would have been okay if I had knowledge in advance, yet it was at the worst possible moment because out visit was to attend a wedding on that day which forced us to go early with more stuff to friends place as the outage end time was not known

Dear HAZEM m., Thank you for taking the time to tell us about your experience at the ibis Lille Centre Gares. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Abdelmoujoud

it is ok

Customer review rating 3.5/5

Anonymous Business - Confirmed reviews ALL

very good and polite staff however rooms are lacking certain important items like a fridge, water boilers etc.

Dear Kota E., We very much appreciate your comments regarding your stay at the ibis Lille Centre Gares. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Abdelmoujoud

Good but TV only French

TripAdvisor rating 4.0/5

Kees K TripAdvisor review

Perfectly good. Quiet room all the way on the side facing quiet square. OK breakfast. Only negative point is the choice of TV channels. 100 % french language 0% english, German, Dutch, international. The world does not seem te exist beyond the borders.

Excellent service for our group booking

Customer review rating 4.5/5

Mark R. Business - Confirmed reviews ALL

Well organised and rooms were clean and well equipped and maintained.

A., What a pleasure to read you! Thank you very much for taking the time to write to us about your stay at our hotel. We are delighted to hear that your experience lived up to your expectations. The teams work very hard every day to offer you the best possible service. We look forward to seeing you soon. Sincerely, Abdelmoujoud

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Other web-users rate our hotel

  • 633 reviews 8.7/10 Location
  • 770 reviews 5.2/10 Room
  • 783 reviews 8.5/10 Service
  • 425 reviews 8.8/10 Breakfast
  • 416 reviews 4.5/10 Comfort
  • 279 reviews 7/10 Cleanliness
  • 150 reviews 4.4/10 Value

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