ibis Lille Centre Gares

Arrived at our room to find oiur top bunk not made. Rang the desk and 5 hours later still not made. Contacted the desk and their response "sorry housekeeping has gone home for the day". That was their response. so with a bad back I has to climb up there and do it myself. Wouldn't stay there again if i had too. Save your money people the rooms aren't big enough to swing a cat in.

Excellent, very comfortable bed and shower etc. facility. Our only concern was the lack of a safe in the room - the first hotel we have experienced without this facility, which meant that we had to carry passports and other valuables with us throughout our stay. Neither was there a single drawer. All the staff were extremely helpful and friendly.

Decor at entry not particularly welcoming. Check-in staff a bit off hand. Only one 'key' to room could have been inconvenient, not least because it's needed to go up in the lift. However, the room & en-suite were clean and well serviced, and that's the main thing. Air-conditioning instructions might have been useful, as we wanted a cool room. Every hotel that we have visited provided duvets which are too warm for us, and Ibis is no exception. Space was a little bit short in the room, to open cases to find clothes etc. The breakfast was fairly good, but again the ambiance was a bit utilitarian.

Parking available, reception efficient and room clean and regularly serviced.

Friendly reception, very helpful people, nice atmosphere, comfortable, clean and well appointed rooms, superb breakfast.