Hotel Ibis Lille Centre Gares 3 stars

Customer review rating (ALL Rating) 4.4/5 1,635 reviews

Hotel Ibis Lille Centre Gares - Image 1
Hotel Ibis Lille Centre Gares - Image 2
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Description

Hotel extras

  • Near Lille-Flandres & Lille-Europe stations. Vieux-Lille & center nearby.

  • IBIS KITCHEN for lunch and dinner, weekdays through Friday noon.

  • 5 PRM rooms, refurbished to disabled access standards.

  • Secure underground parking (subject to availability), 16 euros/night.

  • 4 meeting or seminar rooms

Our accommodation(s)

Hotel location

Hotel Ibis Lille Centre Gares

29, Av Charles St-Venant, Le Forum
59000 LILLE
France

GPS:50.634648, 3.070861

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

ALBERTS PLACE LILLE CENTRE GARES

Albert's Place is a friendly spot in downtown Lille close to train stations. Ideal for lunch or dinner with friends. Enjoy seasonal cuisine, a warm vibe and terrace near Lille Flandres + Europe stations.

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.4/5  1,635 reviews

Customer review rating 1.5/5

Clyde O. Friends - Confirmed reviews ALL

Acces to the lift, the room and garage is terrible. Cards stop working. Just outdated.

Dear Mr. O., Thank you for sharing your detailed feedback following your stay. We are sincerely sorry to read that your experience did not meet your expectations, particularly regarding access to the room, elevator, and garage. We fully understand how inconvenient repeated key card issues can be, and please be assured that this point is being closely reviewed with our team to improve reliability. We also regret the shortcomings you encountered in terms of cleanliness and WiFi quality, which clearly do not reflect the standards we aim to provide. At the same time, we are pleased to see that you appreciated the friendliness of our team, and we will be sure to share your positive comments with them. Your feedback is very valuable and helps us identify our priorities for improvement. We hope to have the opportunity to welcome you again and offer you a much smoother and more comfortable experience. Kind regards,

Customer review rating 4.5/5

Ian N. Couples - Confirmed reviews ALL

Excellent breakfast, comfortable room although heating didn't seem to work. Very pleasant staff.

Ian, Thank you very much for your kind feedback. We are delighted that you enjoyed our breakfast, the comfort of your room, and the quality of our team’s service. We sincerely apologize for the inconvenience regarding the heating and will ensure this is promptly addressed. We look forward to welcoming you again soon. Abdel

Customer review rating 4.5/5

Adrian T. Couples - Confirmed reviews ALL

Room a little small with no storage space to speak of. However everything else about this hotel was close to perfect - the welcome, the breakfast, the location. The scrambled egg was odd - probably reconstituted.

Adrian, Thank you for taking the time to share your feedback. We are delighted that you enjoyed the warm welcome, the breakfast, and our excellent location. We take note of your comments regarding the room size, storage, and the scrambled eggs, and will use them to continue improving our guests’ experience. We look forward to welcoming you again soon and providing an even more comfortable and enjoyable stay. Abdel

Customer review rating 5.0/5

Catherine L. Couples - Confirmed reviews ALL

Special mention for the staff, who gave such a warm welcome … acknowledged our request for a quiet room and were very patient with us whilst we waited for our train to leave … we will definitely return !! Thanks to all the team !

Catherine, Thank you so much for your wonderful feedback 🤍 We are absolutely delighted to read your kind words! A special thank you for highlighting y team your recognition truly means a lot to them. Providing a warm welcome and making sure your requests, like a quiet room, are carefully acknowledged is exactly the experience we strive to offer every guest. We’re also happy we could make your wait for the train as comfortable as possible. Your patience and kindness are greatly appreciated! We can’t wait to welcome you back again very soon. Warm regards, Abdel

Customer review rating 4.0/5

Guenael F. Business - Confirmed reviews ALL

Bon hotel

Guenael, Nous vous remercions sincèrement pour votre commentaire. C’est un réel plaisir de savoir que votre expérience au sein de notre établissement a été à la hauteur de vos attentes. Nous serons honorés de vous accueillir de nouveau très prochainement. Cordialement Abdel

Other web-users rate our hotel

  • 790 reviews 8.7/10 Location
  • 916 reviews 5.2/10 Room
  • 925 reviews 9/10 Service
  • 8 reviews 8.8/10 WiFi
  • 528 reviews 4.6/10 Comfort
  • 503 reviews 8.8/10 Breakfast
  • 315 reviews 7.2/10 Cleanliness

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