ibis Lille Centre Gares 3 stars

Customer review rating (ALL Rating) 4.3/5 1,589 reviews

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29, Av Charles St-Venant, Le Forum, 59000 LILLE, France

Description

Hotel extras

  • Near Lille-Flandres & Lille-Europe stations. Vieux-Lille & center nearby.

  • IBIS KITCHEN for lunch and dinner, weekdays through Friday noon.

  • 5 PRM rooms, refurbished to disabled access standards.

  • Secure underground parking (subject to availability), 16 euros/night.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Our accommodation(s)

Hotel location

ibis Lille Centre Gares

29, Av Charles St-Venant, Le Forum
59000 LILLE
France

GPS:50.634648, 3.070861

Telephone
Fax +33 3 28 36 30 99

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

IBIS KITCHEN RESTAURANT

Our team offers hot and fresh house cuisine for all appetites. The restaurant is open for lunch and dinner on weekdays (until Friday noon). Snacks are available 24/7.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  1,589 reviews

TripAdvisor Rating  4.0/5  1,137 reviews

well located

Customer review rating 2.0/5

Anonymous Families - Confirmed reviews ALL

The hotel was well located near the station and near my son's school Arts et Métiers, but the vent was extremely noisy room 522.

Dear ANNE-MARIE P., Thank you for your feedback. We are sorry that the service did not live up to your expectations. We are taking all your comments into account so that this error does not happen again in the near future. Wishing you a good day Sincerely Vincent Reception

Good base.

Customer review rating 4.0/5

Brian D. Couples - Confirmed reviews ALL

All good as usual. Been here many times. Only problem was that decaf coffee not available at breakfast any more! We were then charged 5 euros for 2 cups!! Don’t expect to pay for coffee when we already paid 30 euros for 2 breakfasts! Disappointed…..

Dear BRIAN D., We very much appreciate your comments regarding your stay at the ibis Lille Centre Gares. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Abdelmoujoud Team Reception

Located near station. Comfortable, bright hotel.

Customer review rating 3.5/5

Swigill Families - Confirmed reviews ALL

Stayed with family in two rooms. The room decoration was well-maintained but dated. The rooms were clean and comfortable. The rooms do not have much space to move around in or store suitcases. The windows steam up and were permanently covered (frames and glass) with condensation. We tried to keep the window open when in the room to alleviate the issue. Damage has occurred to the window sills due to this issue. The hotel staff were friendly, efficient and helpful. Breakfast not really suitable for vegans. There is fruit and plant-based milk but nothing else. Bar has a good selection of drinks. Relaxed atmosphere. Location of hotel near station is great, but there are homeless people sleeping outside the hotel and the area smells of urine etc. This is not the hotel's fault. It seems common in many parts of Lille. Despite this we felt safe and secure staying at this hotel.

Dear Gillian E., We very much appreciate your comments regarding your stay at the ibis Lille Centre Gares. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Abdelmoujoud Team reception

Overnight break on train journey from Nice to UK

Customer review rating 4.0/5

Alan Couples - Confirmed reviews ALL

First post brexit stop - biggest change was no english menu

Dear ALAN W., We very much appreciate your comments regarding your stay at the ibis Lille Centre Gares. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Abdelmoujoud Team Reception

Nothing Special unfortunately

Customer review rating 2.5/5

Rob Business - Confirmed reviews ALL

Rooms are exceptionally small

Dear ROBERT D., Thank you for taking the time to tell us about your experience at the ibis Lille Centre Gares. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Abdelmoujoud

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Other web-users rate our hotel

  • 707 reviews 8.9/10 Location
  • 833 reviews 5.2/10 Room
  • 926 reviews 8.9/10 Service
  • 8 reviews 7.1/10 WiFi
  • 467 reviews 8.8/10 Breakfast
  • 467 reviews 4.7/10 Comfort
  • 285 reviews 7.2/10 Cleanliness
  • 131 reviews 4.2/10 Amenities

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.