ibis Lille Centre Gares Hotel 3 stars

It is the second time I stayed at Ibis Lille Center. I would say that staff effectivitiness / kindness and yummy fresh breakfast are the first two factors that made me choose it again. Besides it is very well located.

The people at the front desk were very helpful and friendly, much appreciated. I do have 1 remark, at the bar I asked if they had any beer from France and the guy serving the beer pointed to a display of 5 Belgian beers and said they were from France. I don't mind if people don't know their beers but they should just say "I'll have a look" instead of "lying" about it.

Great location within easy walking distance of Lille Europe. Rooms are very clean and comfortable. Staff are very friendly.

I'm a frequent customer of this hotel. There are good beds, breakfast and quite spacious (in comparison with another hotels of this brand) rooms. But it's quite the time to replace hairdryers for new ones. The one I had last time broke twice during my 3 days stay.

Very well placed hotel, clean. All good.

Prompt check in despite late hour (22.00) Room facilities clean & nothing missing. Breakfast good selection

Sympa et cool

very good, friendly and welcoming staff. well located .

The hotel was I expected having stayed in Ibis hotels before. Breakfast was excellent along with the location. The Xmas market was not very big but interesting, enjoyed the big wheel

Overall, the experience was as expected. However, Check-in was let down as a large group ahead of us in the queue took a long time to check in. There were no other staff to assist that spoke English - hence a long wait. Other than that, all was fine.

We booked 2 rooms - ours was spotless and very comfy but my father who was staying in the next room commented that his bathroom was not as clean as could be. We arrived at nearly 22h00 (being affected by the SNCF strikes) and expected the restaurant to have stopped serving but they happily served us a very good 2 course meal even though they were due to close at 22h00 (a perfectly cooked steak!). Excellent situation for the stations and plenty of cafés and bars in the area if you wanted.

Stayed prior to using Eurostar. Great welcome at reception. Room was clean and restaurant good. A misunderstanding with the restaurant bill was dealt with professionally and to my satisfaction (note that if you book the inclusive restaurant meal package, you may only choose certain items from the menu). Homeless people surrounded the hotel. This was a little uncomfortable when parking the car as some men were blocking the entrance to the parking lot who asked for money and food. Late at night, this was a little worrying - however the staff responded appropriately when I told them.

Got an upgrade to a larger room on the top floor, very quiet and comfortable for our 4 nights stay. Staff very attentive to our needs. Breakfast was very good with fresh breads and pastries. We enjoyed our stay in Lille.

To attend a concert on Zenith Arena, I choose this hotel. It's convenient close of the arena and also of the train station and the city center with many options of restaurants a walk distance. Basic but functional like any Ibis.

Simple, but clean, efficient and very well located. Great staff.