ibis Styles Lille Centre Gare Beffroi 3 stars

Customer review rating (ALL Rating) 4.3/5 1,472 reviews

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Description

Hotel extras

  • All-inclusive offer: breakfast and WIFI included

  • 2 meeting facilities, breaks included, for your meetings, training sessions, study days

Our accommodation(s)

Hotel location

ibis Styles Lille Centre Gare Beffroi

172 rue Pierre Mauroy
59000 LILLE
France

GPS:50.632473, 3.068035

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

BAR

Friendly lounge bar (snacks available)

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  1,472 reviews

TripAdvisor Rating  3.5/5  1,375 reviews

Good stay

Customer review rating 4.0/5

Asya Solo - Confirmed reviews ALL

Small room but there are everything you need. One of elevator was broken during the weekend and this is the problem, caused queues.

Dear Asya, we are delighted to hear that you had a good stay with us. We apologize for the inconvenience caused by the broken elevator during the weekend. It is now fully fonctionnal. Looking forward to welcoming you back soon. Best regards. Aline ibis Styles Lille Centre Gare Beffroi

Great stay overall

Customer review rating 5.0/5

George Couples - Confirmed reviews ALL

Friendly staff and great food but rooms a bit small and noisy.

Dear George, Thank you for your positive review. We appreciate your kind words about our staff and food. We have noted your feedback about room size and noise and will strive to improve. Warm regards, Aline ibis Styles Lille Centre Gare Beffroi

Poor cleaning and tiny spaces

Customer review rating 0.5/5

B Couples - Confirmed reviews ALL

In general, the room was small and especially bathroom rooms tiny space. Poor conditions and doesn’t feel very clean. After an evening staying, we found some of red spots on our back. My husband open a bed from bed frame found it have some black bugs and dust. Very disgusting…. But breakfast was good and central location.

Dear I TOU T., Thank you for taking the time to tell us about your experience at the ibis Styles Lille Centre Gare Beffroi. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mickael

Friendly, helpful and efficient team

Customer review rating 4.0/5

T. Friends - Confirmed reviews ALL

We were there for the Braderie, three nights. Two friends sharing a twin room, which was smaller than expected (especially the shower room) and sadly a little dreary, despite the lovely online photos of brightly coloured refurbished rooms. The beds and pillows were comfortable but overall we thought we paid a very high price for our stay. The hotel was well located and breakfast (very good) was included in the room rate. Our welcome was friendly and efficient. We were impressed by staff members on reception, at breakfast and the room service lady on the first floor. Everyone was helpful and kind. A real credit to you.

Dear Mrs T., We really appreciate your detailed feedback regarding your recent stay at ibis Styles Lille Centre Gare Beffroi during the Braderie event. We are delighted to hear that you found our team to be friendly, helpful, and efficient. Your comments about the room size and decor have been duly noted, and we regret if they did not meet your expectations. We understand your concerns about the pricing and assure you that we constantly review our rates to ensure fair value for our guests. It is pleasing to know that you enjoyed our well-located hotel and the quality breakfast included in your stay. Your kind words about our staff's service are truly appreciated, and we will make sure to commend the reception, breakfast, and room service teams for their exceptional hospitality. Thank you for choosing ibis Styles Lille Centre Gare Beffroi. Warm regards, Aline ibis Styles Lille Centre Gare Beffroi

Lovely stay in a lovely city...

Customer review rating 4.5/5

Anonymous Couples - Confirmed reviews ALL

Perfect location, close to the centre, shops and restaurants. All the staff were very friendly and helpful people, great service ! There are some parking facilities also which is definitely an asset to the hotel in the city centre. Happy clients so if we go back to Lille we will return :-)

Dear Guests, thank you for such kind words regarding your recent stay at ibis Styles Lille Centre Gare Beffroi. We are so happy to hear that you enjoyed our convenient location, friendly staff and the parking facilities. Your satisfaction is our priority, and we look forward to welcoming you back on your next visit to Lille. Warm regards, Aline ibis Styles Lille Centre Gare Beffroi

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Other web-users rate our hotel

  • 737 reviews 9.4/10 Location
  • 1,258 reviews 4.2/10 Room
  • 1,209 reviews 9.7/10 Service
  • 10 reviews 6.8/10 WiFi
  • 917 reviews 9.4/10 Breakfast
  • 912 reviews 3.3/10 Comfort
  • 353 reviews 6.6/10 Cleanliness
  • 229 reviews 4.4/10 Vibe

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