ibis Milano Fiera 4 stars

Customer review rating (ALL Rating) 4.4/5 534 reviews

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Via Pirelli, 4, Uscita Lainate A9, 20045 MILAN, Italy

Description

Hotel extras

  • Hotel with Green Key Certification

  • Bar Snack and Drink open 24/7 and Restaurant open from Monday to Sunday

  • Connecting rooms for families

  • Free car park and charging dock for electric cars

  • 30 min. from Lake Como and 25 min. from central Milan, Arco della Pace

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Room

2 Single Beds Room

Photo out of - 2 Single Beds Room

Travelling with a friend? Choose for your stay the room with two separate beds, parquet and 32'' TV.

Max. number of persons
2
Area
From 20 m² / 215 sq ft
Accessibility
Accessible room

Bedding

Joinable bed(s) x2

Food And Beverage

Food And Beverage Facilities

  • Mini-refrigerator

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Bathroom products
  • Bidet
  • Flexible showerhead
  • Hair dryer in bathroom
  • Mirror
  • Universal shaving plug

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephoneAdditional charge

Tv Facilities

  • Children's TV Channels
  • Free movies/video
  • Music TV channels
  • Satellite/cable colour TV
  • 32'/81 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Safe deposit box in room
  • Self-closing rooms
  • Smoke alarm in room
  • Visual alarm in rooms

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Opening windows
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system

Working Area

  • Adjustable desk lamp
  • Business Desk
  • 2 pers. max
  • 20 m² / 215 sq ft
  • Bedding 2 x Joinable bed(s)
  • Accessible room
See availabilities

More comfort? Don't miss the opportunity to discover the new corner in our Premium rooms, with kettle and Nespresso coffee machine. Treat yourself and enjoy the taste of a good coffee

Max. number of persons
2
Area
From 20 m² / 215 sq ft

Bedding

Double bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Mini-refrigerator

Bathroom

Bathroom Facilities

  • Bathroom doors 32 inches wide
  • Bathroom products
  • Bidet
  • Flexible showerhead
  • Hair dryer in bathroom
  • Mirror
  • Universal shaving plug

Media And Technology

Internet Facilities

  • High speed internet

Phone Facilities

  • Direct dial telephoneAdditional charge

Tv Facilities

  • Children's TV Channels
  • Free movies/video
  • Music TV channels
  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Safe deposit box in room
  • Self-closing rooms
  • Smoke alarm in room
  • Visual alarm in rooms

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Opening windows
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system

Working Area

  • Adjustable desk lamp
  • Business Desk
See availabilities

More comfort? Don't miss the opportunity to discover the new corner in our Premium rooms, with kettle and Nespresso coffee machine. Treat yourself and enjoy the taste of a good coffee

Max. number of persons
2
Area
From 20 m² / 215 sq ft

Bedding

Single bed(s) x2

Food And Beverage

Food And Beverage Facilities

  • Mini-refrigerator

Bathroom

Bathroom Facilities

  • Bathroom doors 32 inches wide
  • Bathroom products
  • Bidet
  • Flexible showerhead
  • Hair dryer in bathroom
  • Mirror
  • Universal shaving plug

Media And Technology

Internet Facilities

  • High speed internet

Phone Facilities

  • Direct dial telephoneAdditional charge

Tv Facilities

  • Children's TV Channels
  • Free movies/video
  • Music TV channels
  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Safe deposit box in room
  • Self-closing rooms
  • Smoke alarm in room
  • Visual alarm in rooms

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Opening windows
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system

Working Area

  • Adjustable desk lamp
  • Business Desk
See availabilities

Hotel location

ibis Milano Fiera

Via Pirelli, 4, Uscita Lainate A9
20045 MILAN
Italy

GPS:45.562706, 9.028847

Telephone
Fax +39 02 9375 7555

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
  • 120 rooms
  • 6 rooms for people with reduced mobility
  • 8 connecting rooms
  • 120 non-smoking rooms
  • 4 floors

Languages spoken at the hotel

  • English
  • Spanish
  • French
  • Italian

Reduced mobility Facilities

100% Non Smoking Property

Entertainment

  • Football Table
  • Piano

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas
  • High speed transmission line

Air conditioning

Desk equipment available

  • Shoe shine machine

Safe deposit box at reception

  • Safe deposit box at reception

Check In & Check-out facilities

  • Express check-in
  • Express check-out

Pets

Pets allowed Additional charge

Catering

One Restaurant

One Bar

Breakfast

  • Children Additional charge
  • Buffet Additional charge

Snack and beverage machine

  • Snack and beverage machine

Family

Services for children

  • Children''s TV Channels

Sports and leisure

Golf

  • Nearby

Jogging track

  • On site

Jogging track

  • Nearby
  • On site
  • Outdoor parking
  • Private
  • 43 parking spaces
  • Max Limited Height: 10 m / 10 ft

Services & equipment

  • Electric car recharging units 3,7 kVA

Security

  • Well-lit parking
  • Parking equipped with lights

Accessibility

  • Accessible parking

IBIS KITCHEN

Opening hours
Monday
  • -
  • -
Tuesday
  • -
  • -
Wednesday
  • -
  • -
Thursday
  • -
  • -
Friday
  • -
  • -
Saturday
  • -
  • -
  • -
Sunday
  • -
  • -
  • -
Subsequent opening hours

Other informations

Services

  • Air conditioning
  • Wheelchair access
  • Free Wireless internet (WiFi)
  • Booster Seats available (for Baby)
  • Non Smoking Area
  • Reservation recommended

Payment

  • Cash
  • Credit card

Credit cards

  • American Express
  • Mastercard
  • China UnionPay
  • Diners Club
  • JCB
  • Maestro
  • Visa

Wine and other drinks information

  • Apéritif
  • Cocktail
  • Wine by the glass available
  • Soft drinks
  • Digestifs

Accommodate food

  • Gluten-free menu
  • Vegetarian menu

The ibis Kitchen restaurant offers dinners with Mediterranean cuisine in a casual environment. You can taste with us a range of balanced dishes including vegetarian dishes. That's amore!

The bar is open 24 hours a day, 7 days a week. While relaxing at the hotel, why not also enjoy a good drink or one of our tasty snacks.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  534 reviews

Customer review rating 2.0/5

Odiglei H. G. Families - Confirmed reviews ALL

Dear Odiglei H. G., Thank you for sharing your feedback regarding the air conditioning in your room. We understand that a comfortable temperature is essential for an enjoyable stay, and we regret that this aspect did not meet your expectations. Goodbye, ibis Milano Fiera

Customer review rating 3.5/5

Mustafa J. Families - Confirmed reviews ALL

Dear Mustafa J., Thank you for your feedback regarding the breakfast experience. We appreciate your insights and will take them into consideration as we continuously strive to enhance our offerings for our guests. Best regards, ibis Milano Fiera

Customer review rating 5.0/5

Lynn Y. Couples - Confirmed reviews ALL

Customer review rating 1.0/5

Daigo K. Families - Confirmed reviews ALL

Dear Daigo K., Thank you for taking the time to share your feedback. I sincerely apologize for the inconveniences you experienced during your stay. We aim to provide efficient service, and I regret that this was not reflected in your experience, particularly regarding the air conditioning, Wi-Fi issues, and bar service. Your comments are valuable, and we will certainly use them to evaluate our operations and enhance our guest experience. Thank you for your understanding. Sincerely, ibis Milano Fiera

Customer review rating 4.0/5

Pierre D. Families - Confirmed reviews ALL

Dear Odiglei H. G., Thank you for sharing your feedback regarding the air conditioning in your room. We understand that a comfortable temperature is essential for an enjoyable stay, and we regret that this aspect did not meet your expectations. Goodbye, ibis Milano Fiera

Customer review rating 3.5/5

Mustafa J. Families - Confirmed reviews ALL

Need more Breakfast improvement

Dear Mustafa J., Thank you for your feedback regarding the breakfast experience. We appreciate your insights and will take them into consideration as we continuously strive to enhance our offerings for our guests. Best regards, ibis Milano Fiera

Customer review rating 5.0/5

Lynn Y. Couples - Confirmed reviews ALL

We thought we had booked our room (via 'Trivago') but that process had not completed. The lady on reception was very helpful in sorting us a room at a good price and ensuring that we could eat in the restaurant that evening.

Customer review rating 1.0/5

Daigo K. Families - Confirmed reviews ALL

ba quality, not 4 star level. please change to 2 star.

Dear Daigo K., Thank you for taking the time to share your feedback. I sincerely apologize for the inconveniences you experienced during your stay. We aim to provide efficient service, and I regret that this was not reflected in your experience, particularly regarding the air conditioning, Wi-Fi issues, and bar service. Your comments are valuable, and we will certainly use them to evaluate our operations and enhance our guest experience. Thank you for your understanding. Sincerely, ibis Milano Fiera

Customer review rating 4.0/5

Pierre D. Families - Confirmed reviews ALL

The hotel was selected for several of his facilities, incl. the charging station, as mentioned on the Accor website. The only significant negative point originates from such charging station. While the external charger is managed by an external party (queenergy.it), Ibis advertises it and is responsible for selecting adequate partners. Only 1 charging station was installed, of which 1 of the 2 plugs work (so only 1 car can recharge at a time). On top of that, before being allowed to recharge a car, Queenergy requires: 1) The Queenergy app to be downloaded, 2) the user to register, 3) register a payment method The registration only works for Italians, as the Codice Fiscale is required to validate the registration (registrations of non-Italians is not working due to a bugging app).

Customer review rating 5.0/5

Ahmed E. Solo - Confirmed reviews ALL

The second time at same hotel really amazing staff specially Mr george at the reception desk

Customer review rating 4.5/5

Xavier G. Couples - Confirmed reviews ALL

1 night very good welcome Clean is good

Customer review rating 4.5/5

Andre P. Families - Confirmed reviews ALL

The rooms were good, and parking was easy. The receptionist was surprised by my daughter’s ID card because, in Belgium, babies’ ID cards feature a little animal. He thought it was cute and showed it to his colleagues. I thought it was nice to have a human receptionist. :)

Customer review rating 2.0/5

Ilona J. Families - Confirmed reviews ALL

We were disappointed with our stay at your hotel. The biggest issue was the way your receptionist handled our final bill. On our last morning, without my knowledge or permission, he repeatedly attempted to charge my card for the city tax. Our daughter is exempt from this tax, and we had already completed the required exemption form. Instead of correcting the mistake properly, several payment attempts were made, followed by multiple reversals. As a result, my euro account was completely blocked, I received numerous bank alerts about failed transactions, and we were forced to pay €60 in cash while waiting for the blocked funds to be released. I find it completely unacceptable that my card was used multiple times without my consent. Blaming the hotel system is not a sufficient explanation. Whatever the system required, the situation should have been discussed with me before any further transactions were made. This was highly unprofessional and left a very negative impression of your hotel. There were also maintenance issues. The broken toilet seat that I reported immediately after our arrival was never repaired during our four-night stay. On our last day, the air conditioning also started leaking, creating a large puddle of water in front of our room. This experience was particularly disappointing because we usually enjoy staying at Ibis hotels and have always trusted your brand. Unfortunately, this stay fell well below the standard we expected.

Dear Ilona J., Thank you for taking the time to share your feedback regarding your recent stay at ibis Milano Fiera. I sincerely apologize for the inconveniences you experienced, particularly concerning the handling of your final bill. I understand how distressing it must have been to have your card charged multiple times without your consent. I assure you that we take such matters seriously, and I will ensure this incident is reviewed with our team to prevent future occurrences. Additionally, I regret that maintenance issues impacted your stay. A broken toilet seat and leaking air conditioning are not the standards we strive to uphold, and I appreciate you bringing these matters to our attention. Your feedback is invaluable in helping us improve our services and guest experience. We appreciate your loyalty to the Ibis brand and hope to have the opportunity to restore your faith in us during a future visit. Best regards, ibis Milano Fiera

Customer review rating 3.0/5

Iliasse H. Solo - Confirmed reviews ALL

I booked my room via the All accor webApp. I had of course a confirmation number as usual via e-mail. 45' before arriving by car to the hotel, they called me stating that the hotel is full and there's no room for me. Therefore there's no need to come and should look for a solution where to sleep that night. Of course I remained calm, and stated that it's not my problem where to sleep that night and rather the hotel's problem that they should solve. The guy over the phone insisted and said that the booking system somehow forced the reservation while the hotel is fully booked ! Which is a lie of course. About half an hour after, I get to the reception : Hello, hello. Here's your room, breakfast starts at 7:00, have a good stay.. So, I'm not sure what happened there, I get my room, but the call 45' before was stressful and if I was not aware about my rights, I would have gone elsewhere ! So, Bad experience in that regard.

Dear Ilias H., Thank you for taking the time to share your experience regarding your recent stay at ibis Milano Fiera. I sincerely apologize for the inconvenience you faced with your reservation. It is our goal to provide a seamless check-in experience, and I regret that we fell short in this instance. The situation you described regarding overbooking is concerning to us, and I understand how stressful it can be to receive such news shortly before arrival. While we strive to manage our bookings effectively, there are rare occasions when unexpected circumstances arise. Your feedback is invaluable, and we will use it to improve our communication and reservation processes moving forward. I am pleased to hear that you ultimately received your room upon arrival, and I hope that the remainder of your stay was more enjoyable. Thank you once again for your comments, and we hope to welcome you back in the future under better circumstances. Best regards, ibis Milano Fiera

Customer review rating 1.5/5

Mike R. Couples - Confirmed reviews ALL

Rooms were to hot. The air-con in the room was only able to reduce the room temperature by two degrees. Not adequite when the room is 26 degrees. Receptionists were not very service minded. Lack of staff of poor management - the receptionist should not handle both the bar and the reception when customers arrive. Nice with a free car-park.

Dear Mike R., Thank you for sharing your experience at ibis Milano Fiera. We regret to learn that the room temperature did not meet your expectations and that the air conditioning was inadequate. Your feedback regarding the reception service is also noted. We strive to ensure our staff is attentive and adequately supported, and your comments will be taken into consideration for future improvements. We are pleased to hear that you appreciated our free parking facility. Thank you once again for your input. We hope for the opportunity to welcome you back in the future. Best regards, ibis Milano Fiera

Customer review rating 5.0/5

Muhammad K. Families - Confirmed reviews ALL

My Stay was great in ibis Milano Fiera, location is nice , nearby Lidl superstore , McDonald's 24/7 + small shopping centre and bus stop less than 100 meters. Hotels seem new building , room were nice and spacious I assure you very spacious in comparison to even other ibis. Highly recommend to stay there.

Customer review rating 5.0/5

Ahmed E. Friends - Confirmed reviews ALL

The hotel is really amazing modern and elegant

Customer review rating 4.5/5

Stefano V. Solo - Confirmed reviews ALL

Great front desk staff. I feel very much recognized as a ACCOR member and enjoyed the experience

Customer review rating 0.5/5

Alexandra M. N. Families - Confirmed reviews ALL

We stayed at the hotel for a wedding and overall had a mixed experience. Unfortunately, our experience at breakfast was very disappointing. Breakfast was served until 10:00 am, and we arrived at 9:50 am, having paid €15 per person. At reception, we were asked if we could finish by 10:00, and we agreed, explaining that we would serve ourselves quickly and would not return to the buffet after 10:00 so the staff could begin clearing it. The receptionist confirmed that this was fine. However, at around 9:54 am, while I was still serving myself, the breakfast staff began clearing and removing items from the buffet, despite clearly seeing that I was still there and it was not yet 10:00. I found this quite disappointing, but chose not to make an issue of it. What felt even more uncomfortable was that as soon as we sat down at 9:55 am with our food, a staff member approached us and told us we had to finish by 10:00 am. I asked if she expected us to eat everything within four or five minutes, and she confirmed that breakfast finished at 10:00. I explained that I cannot eat that fast and that I did not think we were bothering anyone by sitting in a corner table quietly finishing our food. There was no one else seated in the breakfast area at that time, and we assured her we would not return to the buffet and would leave shortly after finishing. However, it was clear that we were not welcome to stay even a few extra minutes to eat comfortably. Despite this, the other breakfast staff did not say anything and simply continued cleaning and clearing the buffet while looking in our direction, clearly waiting for us to leave. The atmosphere felt very uncomfortable and unwelcoming. To avoid further awkwardness, we offered to take a tray and eat in our room (on the third floor), and she simply said “fine” and walked away. The situation felt unnecessarily rushed and unwelcoming. I work for Accor Hotels myself, and I have never experienced this level of inflexibility or lack of hospitality elsewhere. Because of this experience, I chose not to have breakfast at the hotel the following morning, and unfortunately, it has made me reconsider staying here again. On a positive note, the rest of the staff were polite( reception), some more welcoming than others. The room itself was comfortable and had everything needed for a short stay. The hotel is suitable for one night; however, it is quite far from the city centre. Taxis are expensive, and public transport options become limited after 8 pm, which makes travelling into the centre inconvenient.

Dear Alexandra M. N., Thank you for taking the time to share your feedback regarding your recent stay with us. We sincerely apologize for the experience you described during breakfast, as it is our aim to provide a pleasant and welcoming environment for all our guests. I regret that the communication regarding breakfast timing did not meet your expectations. While we strive to maintain a smooth operation during busy hours, it is important for us to ensure that guests feel comfortable and valued. Your comments regarding the staff's approach have been noted, and we will address this with our team to foster a more accommodating atmosphere in the future. We are pleased to hear that you found our rooms comfortable and appreciated the politeness of our reception staff. We understand that the distance from the city center can be a consideration, and we hope to offer further transportation information to enhance your experience. Thank you again for your feedback, and we hope to have the opportunity to welcome you back in the future. Best regards, ibis Milano Fiera

Customer review rating 0.5/5

Christian B. Business - Confirmed reviews ALL

The hotel is too hot! The lobby and breakfast area must have had 28°C. The room had 27°C. The only way to get the temperature down was to keep the window open the whole night but then you have the road noise in the room. I complained but the Ibis team was unable to fix it. The whole building was massively overheated.

Dear Christian B., Thank you for your feedback regarding your recent stay. We sincerely apologize for the discomfort you experienced due to the temperature in both the lobby and your room. We understand how important a comfortable environment is for our guests. Your concerns have been noted, and we appreciate you bringing them to our attention. We continually strive to improve our services and facilities to enhance guest satisfaction. Thank you for your understanding. Best regards, ibis Milano Fiera

Customer review rating 3.5/5

Petr Z. Couples - Confirmed reviews ALL

Please do something with the wi-fi, it was really frustrating as it didn't work at all. Otherwise the location requires a car. But on the other hand a great location when going to the lakes.

Dear Petr Z., Thank you for sharing your feedback regarding your recent stay. I apologize for the inconvenience you experienced with the Wi-Fi service. We value your input and will certainly take it into consideration as we strive to enhance our guest experience. We appreciate your positive remarks about our location. Best regards, ibis Milano Fiera

Customer review rating 4.5/5

Karol W. Couples - Confirmed reviews ALL

All food, no issues.

Customer review rating 3.5/5

Lawrence J. E. Business - Confirmed reviews ALL

Overall the experience is good. The food at the restaurant for dinner was very bland, and it does not justify the cost.

Dear Mr. E., Thank you for your feedback regarding your recent stay. We appreciate your comments about our location. However, we regret that you found the dinner options lacking in flavor and value. Your insights will be taken into account as we continue to enhance our offerings. Best regards, ibis Milano Fiera

Customer review rating 4.0/5

Moshe B. Business - Confirmed reviews ALL

Not far from MXP and close enough to Fira Rho

Other web-users rate our hotel

  • 252 reviews 8.4/10 Location
  • 348 reviews 7.9/10 Room
  • 295 reviews 8/10 Service
  • 7 reviews 4.2/10 WiFi
  • 171 reviews 9.2/10 Cleanliness
  • 157 reviews 4.8/10 Breakfast
  • 109 reviews 5.7/10 Value
  • 85 reviews 4.2/10 Food

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