Mercure Milan Agrate Brianza 4 stars

Customer review rating (ALL Rating) 4.5/5 989 reviews

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Via Cardano, 2, Lombardia, Italy, 20864 AGRATE BRIANZA, Italy

Description

Hotel extras

  • Excellent links with easy access to Monza, Como, Milan and Bergamo

  • Fully equipped gym with state-of-the-art Technogym equipment

  • Complimentary shuttle service within a radius of 6.2 miles (10 km)

  • 3 fully equipped meeting rooms, perfect for venues and conferences.

  • 24-hour bar service and exquisite cuisine at Ambar Bistrot

Our accommodation(s)

Hotel location

Mercure Milan Agrate Brianza

Via Cardano, 2, Lombardia, Italy
20864 AGRATE BRIANZA
Italy

GPS:45.572569, 9.336986

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

AMBAR BISTROT

Local and Mediterranean cuisine, for excellent comfort food. With a private terrace, Ambar Bistrot is the perfect choice for those who want to enjoy quality food while relaxing.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  989 reviews

TripAdvisor Rating  4.2/5  1,265 reviews

Certificate of excellence 2024

Customer review rating 3.0/5

Dmitrii V. Families - Confirmed reviews ALL

The room was definitely outdated. We found several bugs, cleaning was poor.

Dear Dmitrii V., We regret to learn that the room did not meet your expectations regarding cleanliness and condition. As for your comment 'outdated', room is recently renovated and you can see the furniture's are new and still the smell of something new inside entire room. For someone who find bugs in his/her room, is unusual to leave just a comment after departure and not asking immediately a room change or a refund during his/her stay, especially when travelling with children. If we were informed of your observations during your stay, of course we would have provided on improving your stay but we find your informations not in line with what it is. However, we will be take into account as we continuously strive to enhance our guest experience. Sincerely, Lusjana M The Management Mercure Milano Agrate Brianza

Customer review rating 4.5/5

Ivano G. P. Business - Confirmed reviews ALL

nice room. spacious, clean, will definitely come back for more business trips in the area

Customer review rating 4.5/5

Stephen D. Business - Confirmed reviews ALL

I stayed for 4 nights. On my last visit in June, I brought up the poor WiFi in my review. I was promised that this would be improved. I have to say, well done to all involved. The WiFi is now much better. There are still some niggles with basic information at check-in and the bathroom light that is motion activated and switches off while you're in the shower, but overall, this Hotel very good. The Staff are friendly and helpful. The bedroom I stayed in was spacious and comfortable.

Dear Mr.D., Thank you for taking the time to share such a detailed review following your recent 4-night stay with us. We’re delighted to hear that you noticed and appreciated the improvement in our WiFi, your feedback from June and other guests feedback helped us make that happen, so thank you again for bringing it to our attention. We’re also pleased that you found your room comfortable, enjoyed the daily service and water top-ups, and had a positive experience with our friendly and helpful team. We do appreciate your constructive comments regarding the check-in information, bathroom lighting, and breakfast temperature. Please be assured we’ve shared your observations with our maintenance and kitchen teams. We’ll ensure our breakfast items remain hot and fresh right from opening. Your feedback helps us refine the guest experience, and we’re truly grateful for your balanced review. We hope to have the pleasure of welcoming you back again soon. Sincerely, Lucy The Management Mercure Milano Agrate Brianza

Customer review rating 4.0/5

James R. Business - Confirmed reviews ALL

Good location with good pricing. Breakfast was good with a good selection of items. They turn off the A/C in October, and the rooms can get a bit stuffy. While you can open the windows, mesquites seem to appear and annoy you while sleeping.

Customer review rating 0.5/5

Bovornrudee P. Solo - Confirmed reviews ALL

1. The room had a strong food smell. 2. Beer from room service didn't come to the room. It was left at the front desk instead. 3. Clean room was hanged at the door but no housekeeping service provided.

Thank you for taking the time to share your feedback. We’re truly sorry for the inconveniences you experienced, the room odor, and the missed housekeeping service do not reflect our usual standards. We verified with the staff of the bar for the room service it seems that our staff completed the room service with delivering the beer directly in your room. But we are looking after your observations in order to improve our services. We appreciate your understanding and hope to have the chance to offer you a much better experience on your next stay. Sincerely, Lusjana M. The Management Mercure Milano Agrate Brianza

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Other web-users rate our hotel

  • 298 reviews 7.9/10 Location
  • 659 reviews 7.5/10 Room
  • 562 reviews 8.8/10 Service
  • 17 reviews 5.1/10 WiFi
  • 375 reviews 7.6/10 Comfort
  • 360 reviews 8.4/10 Breakfast
  • 297 reviews 7.1/10 Cleanliness
  • 82 reviews 5.6/10 Amenities

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.