Novotel Milano Malpensa Airport 4 stars

Customer review rating (ALL Rating) 4.5/5 761 reviews

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Description

Hotel extras

  • 10 mins from Milan Malpensa Airport with Park & Fly and shuttle on request

  • Restaurant with artisanal pizza also open to non-hotel guests

  • Family friendly and pet friendly hotel with dedicated services

  • Strategic location near the Autostrada dei Laghi

  • Conference center for meetings, corporate events and business travel

Our accommodation(s)

Hotel location

Novotel Milano Malpensa Airport

Via Al Campo, 99, CARDANO AL CAMPO, CIN IT012032A1IUB9BVXQ
21010 CARDANO AL CAMPO
Italy

GPS:45.642433, 8.759561

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

GOURMET RESTAURANT

Our Restaurant offers you a wide selection of specialties and a pizzeria service open to all, where you can enjoy excellent artisan pizzas that satisfy all your tastes and food intolerances.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  761 reviews

Customer review rating 0.5/5

Varun O. Families - Confirmed reviews ALL

Well located near the airport but the stay was very uncomfortable. The air conditioner was not working in the room. Kids and myself could not sleep for whole night. When i contacted the front desk he said we do not turn on the AC in the month of May. I did not understand why? Very bad experience and if are switiching off the Ac’s why didnt you update the same on your website when we are booking the room.

Customer review rating 5.0/5

Eleonora B. Business - Confirmed reviews ALL

I like to come back to this hotel as it’s convenient for my Business trips. The rooms are spacious and have everything I need - even Nespresso machine!

Dear Guest, Thank you for your positive feedback regarding your recent stay at Novotel Milano Malpensa Airport. We are delighted to hear that our location and spacious accommodations have met your needs during your business trips. It is wonderful to know that you appreciated the amenities, including the Nespresso machine, which enhances the comfort of our rooms. We look forward to welcoming you back on your next visit. Sara - Guest Relations Agent

Customer review rating 5.0/5

Ruben V. V. Couples - Confirmed reviews ALL

Very welcoming receptionist!

Dear Guest, Thank you very much for sharing your wonderful feedback following your recent stay with us. I am truly pleased to read that you appreciated the warm welcome from our team and especially from Vittorio, who will be delighted to receive your kind words. Creating a friendly and welcoming atmosphere for our guests is very important to us. At the same time, thank you for pointing out the issue regarding the shower. Please rest assured that your comment has been shared with our maintenance team in order to improve the comfort and quality of our rooms. It was a pleasure to have you as our guest and we hope to welcome you back again very soon. Kind regards, Sara Guest Relations Manager

Customer review rating 4.0/5

D B. R. Families - Confirmed reviews ALL

But the restaurant food is not great and billing mistakes seem normal

Dear Guest, Thank you very much for taking the time to share your detailed feedback. We are delighted to read that you appreciated our convenient location close to the airport, the quality of our rooms, and the helpfulness of our reception team. We have also carefully noted your comments regarding the restaurant quality and the billing errors mentioned. Please rest assured that these points have been shared with the relevant departments for review and improvement. Regarding the Wi-Fi connection, we understand your concern about speed and will forward your feedback to our technical team for further evaluation. We truly hope to have the pleasure of welcoming you back in the near future for an even more satisfying stay. Kind regards, Sara Guest Relations Manager

Customer review rating 4.0/5

Beatrix J. Couples - Confirmed reviews ALL

Due to fuel crisis we had to stay overnight in Milan for our early morning flight the next day. Novotel was a short €5 shuttle ride from the airport, has a nice restaurant and our room was very comfortable. It even had a spa bath.

Dear Guest, Thank you very much for your kind and detailed feedback. We are delighted to read that your stay with us was comfortable and convenient during an unexpected travel disruption, and that you appreciated our shuttle service, restaurant, and room facilities. We are also pleased that you enjoyed the comfort of your room, including the spa bath, and that our team contributed positively to your experience. At the same time, we have taken careful note of your comments regarding the cleanliness detail in the bathroom ventilation area. Please rest assured this has been shared with our housekeeping team for immediate review and improvement. We also acknowledge your feedback regarding Wi-Fi performance and ease of access, and this will be forwarded to the relevant department for further evaluation. We hope to have the pleasure of welcoming you again under more relaxed circumstances in the future. Kind regards, Sara Guest Relations Manager

Other web-users rate our hotel

  • 746 reviews 8.4/10 Location
  • 877 reviews 6/10 Room
  • 901 reviews 7.8/10 Service
  • 21 reviews 5.6/10 WiFi
  • 447 reviews 5.4/10 Comfort
  • 388 reviews 6.1/10 Cleanliness
  • 354 reviews 6.7/10 Breakfast
  • 282 reviews 5.8/10 Value

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