Novotel Milano Malpensa Airport Hotel 4 stars

TripAdvisor rating 4.0/5 1,475 reviews
Novotel Milano Malpensa Airport
See on a map
+ 29 Services
Book this hotel

Room 1

Number of guests
Children's age

Best price guarantee

How it works?

ALL - Accor Live Limitless

Free: become a member

When making a booking at this hotel:

  • I earn Status & Rewards points

  • I can use my Rewards points

  • I benefit from advantages

  • I can take advantage of the Members' rate

Hotel extras

  • Paying shuttle service to/from Malpensa airport

  • Outdoor swimming pool, fitness center, table tennis

  • Indoor children's area

  • 10-minute drive on the highway to the lakes

  • Convention center, business corner and WiFi

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • Services for children
  • Air conditioned
  • Airport shuttlePaying
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Laundry
  • Boutiques/shopping
  • Porter
  • Concierge
Leisure and activities
  • Outdoor unheated pool
  • Fitness centre
  • Services for children
  • Tennis
  • Table tennis
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
  • Snack & beverage machine
Business services
  • 7 meeting room(s)
  • Congresses/conventions
  • Web Corner on a Mac
  • Business centre
  • Copy/print service available

Hotel location

Novotel Milano Malpensa Airport

Via Al Campo, 99
Cardano Al Campo
21010
cardano al campo
italy

Tel: +390331266611

Fax: (+39)0331730595

Contact email

Check-in from 14h00

Check out up to 12h00

  • Cardano al Campo :   Cardano al Campo

  • By plane

    Linate Airport At 60km / 37.29 miles

  • By plane

    MALPENSA AIRPORT At 7km / 4.35 miles - Shuttle paying

  • By plane

    MALPENSA APT GATE 7 At 7km / 4.35 miles - Shuttle paying

  • By plane

    Orio al Serio At 82km / 50.96 miles

  • By train

    GALLARATE FFSS At 6km / 3.73 miles

  • By train

    MALPENSA FNME At 7km / 4.35 miles

GPS :45.642433, 8.759561

Our accommodations

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

Superior Room with one double bed and a sofa bed

  • Max. number of persons: 4
  • Area: From 25
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products
  • Direct dial telephone

Superior room with twin beds

  • Max. number of persons: 2
  • Area: From 25
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products
  • Direct dial telephone

Executive Room with 1 kingsize bed and sofa

  • Max. number of persons: 4
  • Area: From 25
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products
  • Direct dial telephone

Our restaurants and bars

N RESTAURANT

Type of cuisine: International

Simple, tasty, healthy and balanced cuisine. Catering that provides whatever takes your fancy at any time of day or night. Enjoy a moment of escape in the restaurant, at the bar, on the terrace or in your room.

Lunch

12:00 - 14:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:00 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

GOURMET BAR

Photo non contractuelle / Strictly non binding

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 7

  • Maximum size: 216

  • Maximum capacity: 152 people

  • Maximum banquet capacity: 120 people

Find out more

Our guest reviews for
Novotel Milano Malpensa Airport

100% genuine reviews from our guests

Find out more

ALL Rating 4.2/5

2,449 reviews

tripadvisor

TripAdvisor Rating 4.0/5

1,475 reviews

very good

Customer review rating 4.2/5

F Business - 30/11/2019 Confirmed reviews ALL

perfectly located nice hotel, new comfortable and with a friendly staff

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Andrea Morandini - general manager

Nice hotel

Customer review rating 4.2/5

Ronnie K. S. Y. Families - 27/11/2019 Confirmed reviews ALL

Stay for only a few hours the hotel was great very quiet. Nice bed and there is a bathtub in the bathroom which is great.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Andrea Morandini - general manager

PERFECT STAY

Customer review rating 4.2/5

V. Business - 21/11/2019 Confirmed reviews ALL

Thanks a lot for all. Perfect stay all points.

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Milano Malpensa Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andrea Morandini - general manager

A good and as expected Novotel experience

Customer review rating 4.2/5

Anonymous Business - 19/11/2019 Confirmed reviews ALL

Good access from and to the airport by shuttle. As expected Novotel experience with nice and spacious room and welcoming environment.

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Andrea Morandini - general manager
Customer review rating 4.2/5

Fatemeh Families - 12/11/2019 Confirmed reviews ALL

Room was not clean specially bathroom... sheets look like was not washed. As there was hair on. There was so many beetles and different insects in ceilings and walls and even on bed. I asked reception to change the room but second room had the same issue with worst cleanliness condition. I book room for 3 and got a room with one double bed and a sofa bed, sofa bed was horrible, uncomfortable and old and dirty. After so many experience in accor hotel, having 4 star novotel disappointed me!!! Breakfast was ok.. good variety but not happy

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Andrea Morandini - general manager

Basic

Customer review rating 4.2/5

Prue Families - 04/11/2019 Confirmed reviews ALL

Pretty basic. We found our room very warm but were told we couldn’t use the air conditioning because it was turned off for the colder months, we had to open the window to cool the room which meant the room was filled with insects. The food was also quite terrible but we couldn’t find anything else within walking distance.

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Andrea Morandini - general manager

Ok hotel close to the airport

Customer review rating 4.2/5

Camilla Business - 03/11/2019 Confirmed reviews ALL

Rooms are clean and have what you need. Breakfast was ok, a bit limited. A lot of cakes and pastry, there should be more fruits and vegetables. I was there a hot October weekend, the aircon was turned off so the room was very warm and uncomfortable. When I asked in reception nothing could be done. They should have a system that allowed the staff to turn on the air con depending on how the weather is.

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Andrea Morandini - general manager

Confortable, clean, family friendly and delicious breakfast

Customer review rating 4.2/5

Sebastian B. Families - 02/11/2019 Confirmed reviews ALL

Comfortable, easy reach from the airport and delicious breakfast!

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Andrea Morandini - general manager

convenient location for airport with clean and comfortable rooms

Customer review rating 4.2/5

Melissa A. Couples - 01/11/2019 Confirmed reviews ALL

some difficulty getting the shuttle bus from the airport - incorrect information from the hotel when emailed about availability of shuttle bus. Returning to the airport was no problem. Restaurant meal only just adequate, serving sizes very small and expensive.

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Andrea Morandini - general manager

Uncomfortably HOT

Customer review rating 4.2/5

Disappointed Couples - 25/10/2019 Confirmed reviews ALL

Rooms were very uncomfortable and extremely hot. Hotel was covered with insects outside which prevented windows being open. Staff was disinterested and ambiguous regarding issues.

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Andrea Morandini - general manager

Hot & Bugs

Customer review rating 4.2/5

Antti Families - 23/10/2019 Confirmed reviews ALL

We had a short stay, less than 12h. Our rooms AC did not work and when we woke up the roof of the room was full of bugs, I counted more than 15. As we had so early and quick departure, I did not notify the reception of these.

Dear Guest Thank you for taking the time to tell us about your experience at the Novotel Milano Malpensa Airport. I am sorry that your experience did not meet your expectations; allow me to express my sincerest apologies. Rest assured that the bugs your are talking about are absolutely harmless wood insects that in this period can come through the window if you leave it open. For the air conditionning we are aware that during the day temperatures can be warmerwhile at night temperature goes under 10 degree and we have to give heating and not air conditionning. We are looking forward to welcoming you again at Novotel. Please do not hesitate to contact me during your next visit. Sincerely, Andrea Morandini - general manager

Satisfactory

Customer review rating 4.2/5

David P. Couples - 22/10/2019 Confirmed reviews ALL

The staff were very pleasant and the in-room meal that we had was good. We chose your property because we thought it would be nicer than other options next to the airport. I guess in many ways it was. My complaint was the fact that there was a lot of mildew in the shower and around the bathroom sink. I have pictures if there's a way to upload them in this survey, our you can reach out to me for a copy. I showed them to the person who checked me out in the morning.

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Andrea Morandini - general manager

Comfortable Bed

Customer review rating 4.2/5

Anonymous Couples - 14/10/2019 Confirmed reviews ALL

Better hotel than other Malpensa airport hotels. Bed was comfortable, although the pillows were not. Restaurant was OK. The €2 charge each way for the shuttle bus was unnecessary.

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Andrea Morandini - general manager

Return stay because of its location being near Malpensa Airport

Customer review rating 4.2/5

David T. Business - 12/10/2019 Confirmed reviews ALL

Returned to stay 2 nights at this hotel because it has free shuttle to and from airport and only 15 minutes not more each way. Check in and out is fast. Good internet connection. Dinner is above average but breakfast is a not good. There are too many group tourist which cause inconvenience to solo business traveller. I was directed to an empty table by a waitress at the entrance but when I wanted to sit down, I was told by a waiter that I am not allowed to sit there. Totally rude and confusing for the waiter to assume without clarifications. Food was not replenish fast enough due to the big group of tourist. Knowing the numbers of breakfast diners, I felt the kitchen can prepare better

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Andrea Morandini - general manager

A slightly better Ibis

TripAdvisor rating 4.0/5

Prakash S Business - 12/10/2019 TripAdvisor review

I expected better appointed rooms as compared to the Mercure or Ibis but was sorely disappointed. It was a slightly improved version of an Ibis but frankly, to me, not value for the charges. Having said that, I am happy to say that the team was welcoming and helpful.

Dear Customer, Thank you for taking the time to review. I personally brought your compliments to the reception staff. Best Regards, Andrea Morandini General Manager

Air Conditioning needs improvement

TripAdvisor rating 4.0/5

Inspire138240 Business - 12/10/2019 TripAdvisor review

Good hotel with the exception of the air conditioning system. The outside temperature during my stay ranged from 8 deg C (night) to 19 deg (day) in early October. It was definitely a few degrees warmer in the room than in the hallways which felt properly air conditioned. My first room was unbearably hot, even with the weak air conditioning system on maximum (I took a shower and afterwards was sweating profusely), so I had to change rooms. Second room was OK the first night but the 2nd night it was also starting to warm up, too, and the air conditioning was again insufficient at night to provide proper cooling. There is an issue with the AC which needs to be addressed if you need to leave your door to the hallway open to cool the room. I've stayed at other hotels near Malpensa airport in summer (up to 30 deg C) but never had this level of issue with the air conditioning system. This needs to be addressed. Other than that, the service, food and everything else was fine.

Dear Client, Thank you for taking the time to review. You know that our air conditioning system is working. In intermediate seasons it starts working if the outside temperature is high. Best Regards, Andrea Morandini General Manager

Nice Hotel

TripAdvisor rating 4.0/5

yuyatdi Business - 11/10/2019 TripAdvisor review

Nice location close to airport, shuttle to airport every 30 minutes, room is nice, quite good space for standard room, breakfast also good, quite a lot of choices, gym not too bad. Dinner menu is not too many choices.

P. E.

Customer review rating 4.2/5

P. E. Solo - 08/10/2019 Confirmed reviews ALL

Very nice hotel. Staff were very efficient and professional. Rooms were nice and the airport transfer was good too.

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Milano Malpensa Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andrea Morandini - general manager

nice stay overall

Customer review rating 4.2/5

Yuyatdi P. Business - 07/10/2019 Confirmed reviews ALL

Room was big, breakfast also pretty ok, location near airport, overall good stay

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Andrea Morandini - general manager

Accor hotel below par

Customer review rating 4.2/5

H M. Couples - 03/10/2019 Confirmed reviews ALL

In one word disappointing. The hotel facilities are in poor state of maintenance. Upon checking in, we had difficulties with the safe box lock, no glasses provided and TV was not working. Safe box could not be fixed before we checked out. In addition, none of the public computers were operational at the time of our stay. While this is only a matter of convenience, the bar does not allow bar expenses to be charged to our room. In my extensive travels, this is the first time that encounter this restriction anywhere.

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Andrea Morandini - general manager
Our most recent 20 reviews

In partnership with TripAdvisor

Our other hotels nearby

All our hotels in cardano al campo