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Novotel Milano Malpensa Airport Hotel 4 stars

Customer review rating 4.2/5 2,518 reviews
Novotel Milano Malpensa Airport
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+ 29 Services
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Room 1

Number of guests
Children's age

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Hotel extras

  • Paying shuttle service to/from Malpensa airport

  • Outdoor swimming pool, fitness center, table tennis

  • Indoor children's area

  • 10-minute drive on the highway to the lakes

  • Convention center, business corner and WiFi

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • Services for children
  • Air conditioned
  • Airport shuttlePaying
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Laundry
  • Boutiques/shopping
  • Porter
  • Concierge
Leisure and activities
  • Outdoor unheated pool
  • Fitness centre
  • Services for children
  • Tennis
  • Table tennis
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
  • Snack & beverage machine
Business services
  • 7 meeting room(s)
  • Congresses/conventions
  • Web Corner on a Mac
  • Business centre
  • Copy/print service available

Hotel location

Novotel Milano Malpensa Airport

Via Al Campo, 99
Cardano Al Campo
21010
cardano al campo
italy

Tel: +390331266611

Fax: (+39)0331730595

Contact email

Check-in from 14h00

Check out up to 12h00

  • Cardano al Campo :   Cardano al Campo

  • By plane

    Linate Airport At 60km / 37.29 miles

  • By plane

    MALPENSA AIRPORT At 7km / 4.35 miles - Shuttle paying

  • By plane

    MALPENSA APT GATE 7 At 7km / 4.35 miles - Shuttle paying

  • By plane

    Orio al Serio At 82km / 50.96 miles

  • By train

    GALLARATE FFSS At 6km / 3.73 miles

  • By train

    MALPENSA FNME At 7km / 4.35 miles

GPS :45.642433, 8.759561

Our accommodations

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

Accessible room

Superior Room with one double bed and a sofa bed

  • Max. number of persons: 4
  • Area: From 25m²
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products
  • Direct dial telephone

Superior room with twin beds

  • Max. number of persons: 2
  • Area: From 25m²
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products
  • Direct dial telephone

Executive Room with 1 kingsize bed and sofa

  • Max. number of persons: 4
  • Area: From 25m²
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products
  • Direct dial telephone

Our restaurants and bars

N RESTAURANT

Type of cuisine: International

Simple, tasty, healthy and balanced cuisine. Catering that provides whatever takes your fancy at any time of day or night. Enjoy a moment of escape in the restaurant, at the bar, on the terrace or in your room.

Lunch

12:00 - 14:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:00 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

GOURMET BAR

Photo non contractuelle / Strictly non binding

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 7

  • Maximum size: 216 m²

  • Maximum capacity: 152 people

  • Maximum banquet capacity: 120 people

Find out more

Our guest reviews for
Novotel Milano Malpensa Airport

100% genuine reviews from our guests

Find out more

ALL Rating 4.2/5

2,518 reviews

tripadvisor

TripAdvisor Rating 4.0/5

1,486 reviews

Conveniently close to airport

Customer review rating 4.2/5

Anonymous Couples - 09/02/2020 Confirmed reviews ALL

Room was ok but restaurant staff not focused. I had to actually go to the kitchen as the managers chatting inside rather than waiting in the restaurant to accommodate new guests. Food was good though.

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Andrea Morandini - general manager

Disappointing

Customer review rating 4.2/5

Noël H. Business - 08/02/2020 Confirmed reviews ALL

Reception staff rather rude and food in restaurant is horrible. And for breakfast one has to wait half a lifetime to get a cappuccino.

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Andrea Morandini - general manager

Excellent location

Customer review rating 4.2/5

Mag Business - 03/02/2020 Confirmed reviews ALL

The hotel can offer much more being outside the airport and less than 5 minutes by car.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Andrea Morandini - general manager

Nice & quiet

Customer review rating 4.2/5

Lex Business - 01/02/2020 Confirmed reviews ALL

Good distance away from airport, nice and quiet, despite being quite busy.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Andrea Morandini - general manager

Comodo

Customer review rating 4.2/5

C. Families - 23/01/2020 Confirmed reviews ALL

Vicino hotel

Gentile cliente, Grazie del tempo dedicato a condividere le sue impressioni! Speriamo di riaverla presto tra i nostri ospiti. Cordiali saluti, Andrea Morandini - general manager

Overall poor service, bad experience

Customer review rating 4.2/5

Giovanni F. Families - 21/01/2020 Confirmed reviews ALL

Had to walk back to front desk to have garage access, restaurant service slow, electronic keys malfunctioned, cold water for early morning shower. Among the worst experiences in an Accor chain hotel

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Andrea Morandini - general manager

Convenient location to catch an early flight

Customer review rating 4.2/5

Yasheng Families - 10/01/2020 Confirmed reviews ALL

Would recommend this hotel if you have an early flight. Please remember the earliest shuttle bus service starts from 5.00am, otherwise you have to book a taxi. Hotel is spacious.

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Andrea Morandini - general manager
Customer review rating 4.2/5

Anonymous Families - 08/01/2020 Confirmed reviews ALL

All good except the room didn't have the usual amenities you would expect from a Novotel room. We didn't have any glasses in the room, only had one shampoo and one shower gel for a 4-persons room, didn't have a pen/pencil in the room etc.

Dear Guest, Thank you for taking the time to share your feedback. We are sorry for the lack of amenities you found in your room. We hope to welcome you back to our hotel very soon! Sincerely, Andrea Morandini - general manager

Good Stay

Customer review rating 4.2/5

Yuyatdi P. Business - 21/12/2019 Confirmed reviews ALL

Location is around 10 minutes to Malpensa airport, hotel ambience was great, quiet. hotel room is nice, clean, Breakfast is also good, lots of choices.

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Andrea Morandini - general manager

very nice hotel

Customer review rating 4.2/5

P. P. Families - 12/12/2019 Confirmed reviews ALL

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Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Andrea Morandini - general manager

very good

Customer review rating 4.2/5

F Business - 30/11/2019 Confirmed reviews ALL

perfectly located nice hotel, new comfortable and with a friendly staff

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Andrea Morandini - general manager

Nice hotel

Customer review rating 4.2/5

Ronnie K. S. Y. Families - 27/11/2019 Confirmed reviews ALL

Stay for only a few hours the hotel was great very quiet. Nice bed and there is a bathtub in the bathroom which is great.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Andrea Morandini - general manager

PERFECT STAY

Customer review rating 4.2/5

V. Business - 21/11/2019 Confirmed reviews ALL

Thanks a lot for all. Perfect stay all points.

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Milano Malpensa Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andrea Morandini - general manager

A good and as expected Novotel experience

Customer review rating 4.2/5

Anonymous Business - 19/11/2019 Confirmed reviews ALL

Good access from and to the airport by shuttle. As expected Novotel experience with nice and spacious room and welcoming environment.

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Andrea Morandini - general manager
Customer review rating 4.2/5

Fatemeh Families - 12/11/2019 Confirmed reviews ALL

Room was not clean specially bathroom... sheets look like was not washed. As there was hair on. There was so many beetles and different insects in ceilings and walls and even on bed. I asked reception to change the room but second room had the same issue with worst cleanliness condition. I book room for 3 and got a room with one double bed and a sofa bed, sofa bed was horrible, uncomfortable and old and dirty. After so many experience in accor hotel, having 4 star novotel disappointed me!!! Breakfast was ok.. good variety but not happy

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Andrea Morandini - general manager

Basic

Customer review rating 4.2/5

Prue Families - 04/11/2019 Confirmed reviews ALL

Pretty basic. We found our room very warm but were told we couldn’t use the air conditioning because it was turned off for the colder months, we had to open the window to cool the room which meant the room was filled with insects. The food was also quite terrible but we couldn’t find anything else within walking distance.

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Andrea Morandini - general manager

Ok hotel close to the airport

Customer review rating 4.2/5

Camilla Business - 03/11/2019 Confirmed reviews ALL

Rooms are clean and have what you need. Breakfast was ok, a bit limited. A lot of cakes and pastry, there should be more fruits and vegetables. I was there a hot October weekend, the aircon was turned off so the room was very warm and uncomfortable. When I asked in reception nothing could be done. They should have a system that allowed the staff to turn on the air con depending on how the weather is.

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Andrea Morandini - general manager

Confortable, clean, family friendly and delicious breakfast

Customer review rating 4.2/5

Sebastian B. Families - 02/11/2019 Confirmed reviews ALL

Comfortable, easy reach from the airport and delicious breakfast!

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Andrea Morandini - general manager

convenient location for airport with clean and comfortable rooms

Customer review rating 4.2/5

Melissa A. Couples - 01/11/2019 Confirmed reviews ALL

some difficulty getting the shuttle bus from the airport - incorrect information from the hotel when emailed about availability of shuttle bus. Returning to the airport was no problem. Restaurant meal only just adequate, serving sizes very small and expensive.

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Andrea Morandini - general manager

Uncomfortably HOT

Customer review rating 4.2/5

Disappointed Couples - 25/10/2019 Confirmed reviews ALL

Rooms were very uncomfortable and extremely hot. Hotel was covered with insects outside which prevented windows being open. Staff was disinterested and ambiguous regarding issues.

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Andrea Morandini - general manager
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