Novotel Milano Malpensa Airport 4 stars

Customer review rating (ALL Rating) 4.1/5 502 reviews

Via Al Campo, 99, Cardano Al Campo, 21010 Cardano Al Campo, Italy

Hotel extras

  • A 10-minute drive from Milan Malpensa Airport; Park & Fly and shuttle

  • Restaurant pizzeria open to all

  • Family friendly and Pet friendly

  • 10-minute drive to the Lakes Highway

  • Congress center for meetings and corporate events

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Our accommodation(s)

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

Hotel location

Novotel Milano Malpensa Airport

Via Al Campo, 99, Cardano Al Campo
21010 Cardano Al Campo
Italy

GPS:45.642433, 8.759561

Telephone
Fax +39 0331 730595

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

GOURMET RESTAURANT

Our Restaurant offers you a wide selection of specialties and a pizzeria service open to all, where you can enjoy excellent artisan pizzas that satisfy all your tastes and food intolerances.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  502 reviews

TripAdvisor Rating  4.0/5  1,592 reviews

VERY BAD EXPERIENCE

TripAdvisor rating 1.0/5

Mobile08731029081 TripAdvisor review

harshesukesh@gmail.com I LOST MY PASSPORT MONEY IN FRONT OF RECEPTION BUT TILL 1 DAY STAFF WONT SHOW CCTV FOOTAGE AND AFTER 1 DAY RECEPTION TOLD THAT BACKUP WAS ONLY FOR 24 HOURS ," SORRY FOR LOSS" w WE CAN NOT DO ANYTHING

Great location

Customer review rating 5.0/5

Anonymous Business - Confirmed reviews ALL

Well presented and presented staff with great facilities

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Milano Malpensa Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andrea Morandini - general manager

Great location to prepare my departure from Malpensa airport. Welcoming and professional staff at front desk/reception and restaurant.

Customer review rating 4.5/5

Anonymous Solo - Confirmed reviews ALL

Welcoming reception at check-in, and friendly staff at bar and restaurant. An overall very pleasant staying

Dear Rui Nuno B., We very much appreciate your comments regarding your stay at the Novotel Milano Malpensa Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We value the advice of our customers and therefore we take note of those regarding the minibar and the use of glasses other than paper. Looking forward to welcome you again soon, I wish you my most Cordial Greetings Andrea Morandini - general manager

Truly an all purpose hotel

Customer review rating 4.5/5

Ted F. P. Business - Confirmed reviews ALL

Staff very friendly and helpful. Room was clean and comfortable. Restaurant was pretty good for a hotel restaurant. I ate 3 meals there. This is my second stay here. No doubt it will not be my last.

Dear customer, thank you for your valuable review. I am pleased to read that both your stay in our hotel was fully satisfactory. We take note of your advice on providing body lotion in the room. In case you want to know more about our program Accor I invite you to link to this site to learn more: https://all.accor.com/loyalty-program/reasonstojoin/index.en.shtml waiting to welcome you again soon I offer you my most sincere greetings Sincerely, Andrea Morandini - general manager

Close to the airport with shuttle for a fee.

Customer review rating 4.5/5

Us L. T. Couples - Confirmed reviews ALL

Really helpful and friendly staff at the front desk and in the restaurant. Good food, nice atmosphere. Our room was quiet and comfortable. We stayed here 15 years ago when it was new and the years definitely show in the wear and tear on the rooms and common areas. Seems like housekeeping didn't have time to throughly clean the room as there were crumbs on the carpet. The 20 euro charge for the airport shuttle was a bit of a surprise as I don't recall that detail from the booking.

Dear Guest, Thank you for your review. We are pleased to read that he chose us again after 15 years. l apologize that the cleaning of the room has not been up to your expectations; I will urge our cleaning staff to pay more attention. Finally our shuttle has this cost due to the continuous increase of gasoline but we are making all necessary measures to reduce the cost of service in the near future. Let’s not spend another 15 years getting you back as our guest. Thank you again for letting us know your impressions about your stay. Sincerely, Andrea Morandini - general manager

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Other web-users rate our hotel

  • 517 reviews 7.9/10 Location
  • 725 reviews 5.9/10 Room
  • 621 reviews 7.7/10 Service
  • 22 reviews 7.1/10 WiFi
  • 356 reviews 5/10 Comfort
  • 331 reviews 6.4/10 Cleanliness
  • 270 reviews 7.3/10 Breakfast
  • 259 reviews 5.1/10 Value

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