Novotel Milano Malpensa Airport 4 stars

Customer review rating (ALL Rating) 4.5/5 683 reviews

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Description

Hotel extras

  • A 10-minute drive from Milan Malpensa Airport; Park & Fly and shuttle

  • Restaurant pizzeria open to all

  • Family friendly and Pet friendly

  • 10-minute drive to the Lakes Highway

  • Congress center for meetings and corporate events

Our accommodation(s)

Hotel location

Novotel Milano Malpensa Airport

Via Al Campo, 99, CARDANO AL CAMPO, CIN IT012032A1IUB9BVXQ
21010 CARDANO AL CAMPO
Italy

GPS:45.642433, 8.759561

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

GOURMET RESTAURANT

Our Restaurant offers you a wide selection of specialties and a pizzeria service open to all, where you can enjoy excellent artisan pizzas that satisfy all your tastes and food intolerances.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  683 reviews

TripAdvisor Rating  3.7/5  1,685 reviews

Location is far from city centre , room size is good , reception is good with good staff , breakfast has very less optio

TripAdvisor rating 4.0/5

Amankalra_in8 TripAdvisor review

Location is far from city centre , good reception , good room size , Indian Restaurent near by , very limited breakfast options , reception staff is good , peaceful n calm surrounding

Customer review rating 4.5/5

Eslam G. Business - Confirmed reviews ALL

I used to use this hotel for long time and I found it in a very good conditions,very warm welcoming, I was upgraded to Executive floor ,the room was so nice ,the hotel was supper clean and I enjoyed my stay very much

Dear Guest, Thank you for taking the time to share such a detailed review following your recent stay with us. We are truly pleased to know that you continue to choose our hotel and that you found everything in very good condition. It’s wonderful to read that you appreciated the warm welcome, your upgrade to the Executive floor, and the comfort and cleanliness of your room. Your kind words about the overall atmosphere and service mean a great deal to our entire team. A special thank you as well for mentioning Elena in the restaurant and our reception team — I will proudly share your compliments with them. Recognition from a loyal guest is the best motivation we could receive. We are also glad that you found the booking process through the Accor ALL app easy and convenient, and that our sustainability efforts were visible and appreciated during your stay. At the same time, we noticed your lower likelihood to recommend the ALL loyalty program. Your opinion is very important to us, and we would truly value the opportunity to better understand how we can improve your experience with the program in the future. It was a pleasure having you with us once again, and we look forward to welcoming you back for another excellent stay very soon. Warm regards, Sara Guest Relations Manager

Customer review rating 4.5/5

Sophie L. T. Couples - Confirmed reviews ALL

Very helpful staffs.

Dear guest, Thank you for taking the time to share your positive experience at Novotel Milano Malpensa Airport. We are delighted to hear that you found our staff to be helpful during your stay. Our team is dedicated to providing exceptional service, and your kind words serve as a wonderful motivation for us. We look forward to welcoming you back in the future. Sara Guest Relations Agent

Customer review rating 4.5/5

Michele L. Families - Confirmed reviews ALL

Staff is very kind and helpful, shuttle bus is well organized, room clean and tidy.

Dear guest, Thank you for your kind words regarding your recent stay with us. We are delighted to hear that you found our staff to be helpful and kind, and that our shuttle bus service met your expectations. It is also gratifying to know that you appreciated the cleanliness and tidiness of your room. Your feedback is invaluable and motivates us to maintain high standards. Best regards, Sara - Guest Relations Agent

Customer review rating 4.0/5

Abdullah A. Families - Confirmed reviews ALL

The room furniture is too old . Lacks the services to pick up luggage from the taxi/ car to the room and way around.

Dear Guest, Thank you for taking the time to share your feedback regarding your recent family stay with us. We are sorry to learn that your experience did not fully meet your expectations, particularly with regard to the room furnishings and some aspects of the service. Your comments are important to us and have been shared with the relevant departments for review. Regarding luggage assistance, we would like to kindly clarify that not all hotels provide a dedicated porter or bell service. However, for our guests’ convenience, we do have luggage trolleys readily available at the entrance and in the lobby, which can be freely used to transport bags from the car or taxi to the room and vice versa. We also regret that the accommodation, cleanliness, and overall value for money did not meet your expectations, and we appreciate your honest evaluation, as it helps us identify areas where improvements are needed. Thank you once again for your feedback. We hope to have the opportunity to welcome you again in the future and offer you a more satisfying stay. Kind regards, Sara Guest Relations Manager

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Other web-users rate our hotel

  • 737 reviews 8.5/10 Location
  • 865 reviews 5.6/10 Room
  • 878 reviews 7.7/10 Service
  • 24 reviews 6.6/10 WiFi
  • 436 reviews 5.2/10 Comfort
  • 376 reviews 5.4/10 Cleanliness
  • 364 reviews 7/10 Breakfast
  • 322 reviews 6.2/10 Food

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