Novotel Milano Malpensa Airport 4 stars

Customer review rating (ALL Rating) 4.4/5 598 reviews

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Description

Hotel extras

  • A 10-minute drive from Milan Malpensa Airport; Park & Fly and shuttle

  • Restaurant pizzeria open to all

  • Family friendly and Pet friendly

  • 10-minute drive to the Lakes Highway

  • Congress center for meetings and corporate events

Our accommodation(s)

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Room 1

Hotel location

Novotel Milano Malpensa Airport

Via Al Campo, 99, Cardano Al Campo, CIN IT012032A1IUB9BVXQ
21010 Cardano Al Campo
Italy

GPS:45.642433, 8.759561

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

GOURMET RESTAURANT

Our Restaurant offers you a wide selection of specialties and a pizzeria service open to all, where you can enjoy excellent artisan pizzas that satisfy all your tastes and food intolerances.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  598 reviews

TripAdvisor Rating  3.7/5  1,673 reviews

Pleasant stay

TripAdvisor rating 5.0/5

Navigator49607391947 Families - TripAdvisor review

Dear guest, Thank you for taking the time to share your feedback with us. We’re so pleased to hear that you enjoyed a smooth check-in and found our rooms spacious and good value for the price. While we're sorry the swimming pool was unavailable during your stay, we're glad the alternative arrangement met your expectations. A heartfelt thank you for your kind words about our team—especially your special mention of Rachele. She will be delighted to know she made a positive impression. We are very proud of our staff and it’s always rewarding to see their efforts recognized. We hope to have the pleasure of welcoming you back again soon. Warm regards, Sara Guest relations manager

Dirty Rooms, Misleading Prices, and Zero Hospitality – Very Disappointing

TripAdvisor rating 1.0/5

Lareina_Ricardo Families - TripAdvisor review

Dear Guest, Thank you for sharing your feedback. We are truly sorry to hear that your experience did not meet your expectations. Regarding the “Family Offer,” we would appreciate the opportunity to review your booking details to better understand the charges applied. Please kindly contact us directly at our e-mail so we can investigate and clarify the matter for you. Concerning the minibar, we would like to clarify that only water is complimentary, as is common in many of our Novotel hotels. Additionally, we do have a water refill station available in the gym and breakfast area, which is always at guests’ disposal upon request. We regret if any of our team came across as unwelcoming; this is certainly not the standard we aim to uphold. Your comments will be shared with the management team to improve our service. We take all guest feedback seriously and would welcome the chance to address your concerns personally to restore your confidence in our hotel. Kind regards, Sara Guest Relations Manager

Customer review rating 5.0/5

Jessica F. Business - Confirmed reviews ALL

Gentile ospite, La ringrazio sentitamente per aver condiviso con noi la sua eccellente esperienza presso la nostra struttura. È per noi motivo di grande soddisfazione apprendere che ha apprezzato la cortesia e la disponibilità del personale, la pulizia delle camere e la qualità del ristorante, in particolare della colazione. Siamo altresì lieti che il processo di prenotazione sia risultato semplice e veloce, contribuendo a rendere il suo soggiorno di lavoro ancora più piacevole. La ringraziamo nuovamente per il suo prezioso feedback e ci auguriamo di poterla accogliere nuovamente in futuro, garantendole sempre un servizio all’altezza delle sue aspettative. Cordiali saluti, Sara Guest Relations Manager

Customer review rating 5.0/5

Angelo F. Families - Confirmed reviews ALL

Dear guest, Thank you so much for your wonderful and detailed review. It truly warms our hearts to know that you appreciated our convenient location near Malpensa airport and the shuttle service. We’re especially delighted to hear your kind words about our team members Sara, Rachele, Fabrizio, and Victor — I will be sure to share your compliments with them. We’re glad you enjoyed dining at our restaurant and appreciated the playground for children, as well as the swimming pool during the summer. Your suggestion to try the weekend buffet with its variety of food is much appreciated and something we look forward to highlighting. Thank you also for recognizing our professionalism and efficiency during check-in and check-out. It was a pleasure to have you and your family stay with us, and we hope to welcome you back again soon. Warm regards, Sara Guest Relations Manager Novotel Milano Malpensa

Customer review rating 5.0/5

Baljinder T. T. Families - Confirmed reviews ALL

Dear guest, Thank you very much for your wonderful review and for taking the time to share your experience with us. We are delighted to hear that Fabrizio was able to quickly assist you upon arrival and resolve the booking issue smoothly. It is always our goal to make our guests feel comfortable and well taken care of, especially when traveling with family. I will personally share your kind words with Fabrizio and the team, who will be thrilled to know they made such a positive impact on your stay. We look forward to welcoming you and your family back to Novotel Milano Malpensa soon. Warm regards, Sara Guest Relations Manager Novotel Milano Malpensa

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Other web-users rate our hotel

  • 732 reviews 8.5/10 Location
  • 863 reviews 5.6/10 Room
  • 811 reviews 7.3/10 Service
  • 23 reviews 5.1/10 WiFi
  • 443 reviews 5.3/10 Comfort
  • 390 reviews 5.7/10 Cleanliness
  • 344 reviews 6.7/10 Breakfast
  • 189 reviews 4.9/10 Vibe

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