Novotel Milano Malpensa Airport 4 stars

Customer review rating (ALL Rating) 4.3/5 558 reviews

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Novotel Milano Malpensa Airport - Image 1
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Via Al Campo, 99, Cardano Al Campo, CIN IT012032A1IUB9BVXQ, 21010 Cardano Al Campo, Italy

Description

Hotel extras

  • A 10-minute drive from Milan Malpensa Airport; Park & Fly and shuttle

  • Restaurant pizzeria open to all

  • Family friendly and Pet friendly

  • 10-minute drive to the Lakes Highway

  • Congress center for meetings and corporate events

Our accommodation(s)

Hotel location

Novotel Milano Malpensa Airport

Via Al Campo, 99, Cardano Al Campo, CIN IT012032A1IUB9BVXQ
21010 Cardano Al Campo
Italy

GPS:45.642433, 8.759561

Telephone
Fax +39 0331 730595

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

GOURMET RESTAURANT

Our Restaurant offers you a wide selection of specialties and a pizzeria service open to all, where you can enjoy excellent artisan pizzas that satisfy all your tastes and food intolerances.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  558 reviews

TripAdvisor Rating  3.5/5  1,651 reviews

Poor Management

TripAdvisor rating 3.0/5

lbrahimovic Families - TripAdvisor review

We arrived at Malpensa Airport T1 at 0110. The hotel staff told us to wait at the Exit 10 for a Shuttle Taxi. The driver asked for €35 because he said we are more than 4 individuals otherwise €25. But we were told by the hotel staff the night charges for shuttle service are €25 per room. We Checked in at the hotel around at 0200 AM. The Aircon was not working when we contacted the reception, we were told that no engineer are onsite to fix right now. And we thought we will get a decent room with no issues. The hotel location is not good because it is too far from the Airport & the hotel doesn’t provide a free shuttle service. We went to the Hotel’s Restaurant in the morning for our breakfast. The food options were okay but not good. We woke up late and we have just an hour to eat. We checked out at 1200, and took Uber Taxi back to the Airport to buy train tickets at train station.

STOP, look elsewhere

TripAdvisor rating 1.0/5

john w TripAdvisor review

inconvenient, inconsiderate, there are plenty of other options available for you in the area and at price range. dont waste your time here. they are also very hard to get a hold of. we wish we booked with another hotel and wont make the same mistake again.

Comfortable stay

Customer review rating 4.0/5

I M. Families - Confirmed reviews ALL

Your hotel is isolated with no transport options. Your shuttle to airport runs from 6am to 10am and then only after 6pm. in the interim we paid double for the same shuttle vehicle, 20€ for 2. this lack of easy connectivity is a serious dissuading factor for this hotel. Accor hotels should arrange solutions with the local public transport service?

Dear ILIKA, Thank you for your feedback. We're sorry to hear about the inconvenience you experienced with our shuttle service and the lack of transport options. We understand how this can be frustrating. We appreciate your suggestion about arranging solutions with local public transport services and will certainly take it into consideration as we strive to improve our connectivity options. We hope to offer a better experience in the future and thank you for bringing this to our attention. Sincerely, Alessandra

Terrible place to stay in Milan

TripAdvisor rating 1.0/5

rossman1959 Friends getaway - TripAdvisor review

The male front desk staffs are very rude, inconsiderate and refused to render assistance to the guests needs and issues. Please be very careful of this place. This is where I lost my passport in the lobby. The place is not safe. The worst place I have ever been. Will not recommend this place to anybody.

Friendly staff

Customer review rating 5.0/5

Paul H. Couples - Confirmed reviews ALL

I assumed that this was the closest Hotel to the airport for an overnight stay. Whilst it was a hike in the taxi the welcoming staff made it all worthwhile. From the welcome at check in to the farewell on the shuttle. All staff at this venue should be congratulated fr their professionalism and friendliness.

Dear Guest, Thank you for your wonderful feedback! We’re glad to hear that, despite the longer-than-expected journey, our welcoming team made your stay enjoyable from start to finish. Your kind words about our staff’s professionalism and friendliness mean a lot, and I’ll be sure to share them with the entire team. We hope to have the pleasure of welcoming you back on your next visit! Warm regards, Sara, Guest Relations Agent

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Other web-users rate our hotel

  • 741 reviews 8.2/10 Location
  • 948 reviews 5.7/10 Room
  • 762 reviews 7.5/10 Service
  • 24 reviews 7.2/10 WiFi
  • 488 reviews 5.2/10 Comfort
  • 439 reviews 5.7/10 Cleanliness
  • 358 reviews 6.9/10 Breakfast
  • 341 reviews 6/10 Food

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.