Novotel Milano Malpensa Airport 4 stars

Customer review rating (ALL Rating) 4.5/5 721 reviews

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Novotel Milano Malpensa Airport - Image 1
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Via Al Campo, 99, CARDANO AL CAMPO, CIN IT012032A1IUB9BVXQ, 21010 CARDANO AL CAMPO, Italy

Description

Hotel extras

  • A 10-minute drive from Milan Malpensa Airport; Park & Fly and shuttle

  • Restaurant pizzeria open to all

  • Family friendly and Pet friendly

  • 10-minute drive to the Lakes Highway

  • Congress center for meetings and corporate events

Our accommodation(s)

Hotel location

Novotel Milano Malpensa Airport

Via Al Campo, 99, CARDANO AL CAMPO, CIN IT012032A1IUB9BVXQ
21010 CARDANO AL CAMPO
Italy

GPS:45.642433, 8.759561

Telephone
Fax +39 0331 730595

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

GOURMET RESTAURANT

Our Restaurant offers you a wide selection of specialties and a pizzeria service open to all, where you can enjoy excellent artisan pizzas that satisfy all your tastes and food intolerances.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  721 reviews

Customer review rating 4.0/5

Jan S. Business - Confirmed reviews ALL

Always a welcoming staff.

Dear Guest, Thank you very much for taking the time to share your feedback following your recent business stay at Novotel Milano Malpensa Aeroporto. We are pleased to read that you appreciated our convenient location close to the airport, the shuttle service, and especially the welcoming attitude of our team. Providing a friendly and attentive service is something we truly care about, so your kind words mean a lot to us. We are also delighted that you highlighted our restaurant manager as a special contributor to your satisfaction. I will personally make sure to share your compliment with him and the entire team — recognition like yours is a great motivation for all of us. At the same time, we take note of your scores regarding accommodation, cleanliness, breakfast and overall experience. Your feedback helps us understand where we can continue improving in order to provide an even better stay during your next visit. Thank you as well for being a member of the ALL – Accor Live Limitless loyalty programme. We truly appreciate your trust and hope to have the pleasure of welcoming you again very soon. Kind regards, Sara Guest relations manager

Customer review rating 2.0/5

Moshe V. Business - Confirmed reviews ALL

Frendly Stuff. room to low for Novotel . to baisic

dear Guest, Thank you for taking the time to share your feedback following your recent stay with us. We are pleased to read that you appreciated the friendliness of our team, as well as the efficiency of the arrival and departure procedures and the quality of the Wi-Fi service. Your kind words about our staff are truly appreciated and will be shared with the entire team. At the same time, we are sincerely sorry to learn that several aspects of your stay did not meet your expectations, particularly regarding the room and the overall standard you expected from a Novotel hotel. We also regret the inconvenience caused by the absence of soap at the sink, which should of course always be properly provided. Please accept our sincere apologies for this oversight. Your feedback regarding the perception of the room being too basic for the Novotel brand, as well as the cleanliness score, has been carefully noted and shared with the relevant teams. Comments such as yours are very important to us, as they help us better understand our guests’ expectations and identify areas where we can further improve. We would also like to thank you for your loyalty as a Gold member of ALL – Accor Live Limitless. Your trust in our brand is very valuable to us, and we truly regret that your experience did not fully reflect the standards you expected. We hope to have the opportunity to welcome you again in the future and provide you with a stay that better meets your expectations. Kind regards, Sara Guest relations manager

Customer review rating 4.5/5

Guido F. Solo - Confirmed reviews ALL

Nice hotel. Close to airport with clean and perfect rooms. If you fly off from Malpensa they even have a package that includes the car park.

Dear Guest, Thank you very much for your wonderful review and for rating your overall experience 90/100. We are delighted to read that you had such a refreshing stay with us. We are pleased that you appreciated our location close to Milan Malpensa Airport, as well as the cleanliness and comfort of our rooms. It is also great to know that you found our Park, Sleep & Fly package convenient for your travel needs. A special thank you for mentioning Giovanni and his support with your email requests — we will be sure to share your kind words with him. Recognition like yours is a great motivation for our entire team. We truly appreciate your loyalty as a Silver member of the ALL – Accor Live Limitless programme and your 10/10 recommendation both for the hotel and the loyalty program. We look forward to welcoming you back very soon for another excellent stay. Kind regards. Sara guest relations manager

Customer review rating 5.0/5

Abhishek K. Business - Confirmed reviews ALL

Very helpful staff. Clean and spacious rooms.

Gentile ospite, La ringraziamo sinceramente per aver condiviso la sua esperienza positiva presso il Novotel Milano Malpensa Airport. Siamo lieti di sapere che abbia trovato il soggiorno confortevole e apprezzato la disponibilità del nostro personale, così come la pulizia e la spaziosità delle camere. Le vostre parole sono per noi una grande motivazione. Ci auguriamo di poterla ospitare presto per una nuovo soggiorno Cordiali saluti, Sara guest relations manager

Customer review rating 1.5/5

Simone T. Business - Confirmed reviews ALL

1. toilet sink plugged 2.AC extremely noisy with strong vibration 3. BAR attendant never in place the 3 times I went there 4. Bus shuttle at 25€ that is outrages

Gentile Ospite, La ringraziamo per aver condiviso il suo feedback dettagliato. Ci dispiace sinceramente che il soggiorno non sia stato all’altezza delle aspettative, soprattutto in qualità di membro ALL Silver. Ci scusiamo per i problemi tecnici riscontrati in camera. Un lavandino ostruito e un impianto di aria condizionata rumoroso con forti vibrazioni non rispecchiano i nostri standard. Se ci fosse stato segnalato durante il soggiorno, saremmo intervenuti immediatamente con il nostro servizio manutenzione o, se necessario, con un cambio camera. Ci dispiace inoltre leggere del disagio riscontrato al bar. Il servizio deve essere sempre presidiato e verificheremo con il reparto interessato affinché episodi simili non si ripetano. Per quanto riguarda il servizio navetta, desideriamo precisare che si tratta di un transfer condiviso con fasce orarie e tariffe stabilite, chiaramente comunicate prima della prenotazione. Il costo non è legato solo alla distanza, ma anche ai permessi aeroportuali, alla disponibilità del servizio e alla gestione operativa. Comprendiamo che la percezione possa essere diversa, ma non si tratta di un servizio taxi privato. La ringraziamo comunque per aver segnalato questi aspetti: il confronto con i nostri ospiti è fondamentale per migliorare. Cordiali saluti, Sara Guest relations manager

Other web-users rate our hotel

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  • 23 reviews 6.7/10 WiFi
  • 435 reviews 5.4/10 Comfort
  • 379 reviews 5.9/10 Cleanliness
  • 365 reviews 6.9/10 Breakfast
  • 324 reviews 6.1/10 Food

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