Novotel Milano Malpensa Airport

Novotel Milano Malpensa Airport 4 stars

Customer review rating (ALL Rating) 4.2/5 276 reviews

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Description

Hotel extras

  • An ALLSAFE SGS certified hotel

  • Outdoor swimming pool, fitness center, table tennis

  • Restaurant with outdoor terrace

  • 10-minute drive on the highway to the lakes

  • Convention center, business corner and WiFi

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

Novotel Milano Malpensa Airport

Via Al Campo, 99, Cardano Al Campo
21010 Cardano Al Campo
Italy

  • Cardano al Campo:  Cardano al Campo

  • By plane

    Linate Airport At 60km / 37 miles

  • By plane

    MALPENSA AIRPORT At 7km / 4 miles - Shuttle paying

  • By plane

    MALPENSA APT GATE 7 At 7km / 4 miles - Shuttle paying

  • By plane

    Orio al Serio At 82km / 50 miles

  • By train

    GALLARATE FFSS At 6km / 3 miles

  • By train

    MALPENSA FNME At 7km / 4 miles

GPS:45.642433, 8.759561

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

GOURMET RESTAURANT

Simple, tasty, healthy and balanced cuisine. Always open restaurant to satisfy your wishes. Enjoy a free moment at the restaurant, bar, in the terrace with pool or in your room

Our accommodation(s)

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  276 reviews

TripAdvisor Rating  4.0/5  1,557 reviews

Good stay

Customer review rating 3.5/5

Sadokat Couples - Confirmed reviews ALL

The experience was good, friendly staff. The only downside is the temperature in the room - it was too cold. Even with the thermostat being adjusted to warmer temperature, it never worked so the room ended up having very uncomfortably cold, below average temperature.

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Andrea Morandini - general manager

Clean comfortable room. Understaffed hotel.

Customer review rating 4.0/5

Ted Business - Confirmed reviews ALL

Very comfortable bed. Room was very clean with a couple options for coffee including Nespresso. The restaurant and bar was understaffed. The staff that was there was very apologetic and was working very hard. Food was pretty good. Drink ordered at bar was excellent.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Andrea Morandini - general manager

Good stay

Customer review rating 4.5/5

Dan D. Couples - Confirmed reviews ALL

Clean room courteous friendly and proffessional staff.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Andrea Morandini - general manager

Warm atmosphere and receptionist Alice have an impact.

Customer review rating 4.5/5

Oana M. Couples - Confirmed reviews ALL

There are definitely things to be improved in terms of condition of facilities, however receptionist Alice was very helpful and that impacted positively the high rating. She is definitely a good asset.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Andrea Morandini - general manager

The hidden costs of shuttle were very insulting.

Customer review rating 2.0/5

K K. A. Friends - Confirmed reviews ALL

Reservation, good, finding it, good. Location fine. Morning coffee was bad. We booked here for the ease of the shuttle for our flight out of mxp. At no time were we informed of the cost to take the shuttle. Only as were checked out and walking did I think to confirm it was included. Then we were told during peak hours it’s 30€ per room. Wow. 20-€ per room in off peak. I was insulted. Simply walked out and grabbed a 20€ taxi. I will visit Milan again but will never book this hotel. Also 2 persons of my party witnessed the blond front desk girl very vibrantly talking about a customer that had just left. It’ was not a positive discussion, they said her negativity was palpable. The room was quiet and fine.

Dear customer, Thanks for taking the time to share your impressions! I am very sorry for your experience, but it is thanks to comments like yours that we can understand how and where to improve. We work hard to ensure the best possible experience for our guests, but evidently this time things did not go the right way. The cost of the shuttle service is unfortunately heavily impacted by the increase in the price of fuel. If you give us the opportunity to regain your trust, I guarantee that we will do our best to offer you the quality and service already appreciated by so many of our guests. Sincerely, Andrea Morandini - general manager

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