Novotel Milano Malpensa Airport 4 stars

Customer review rating (ALL Rating) 4.3/5 583 reviews

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Description

Hotel extras

  • A 10-minute drive from Milan Malpensa Airport; Park & Fly and shuttle

  • Restaurant pizzeria open to all

  • Family friendly and Pet friendly

  • 10-minute drive to the Lakes Highway

  • Congress center for meetings and corporate events

Our accommodation(s)

Hotel location

Novotel Milano Malpensa Airport

Via Al Campo, 99, Cardano Al Campo, CIN IT012032A1IUB9BVXQ
21010 Cardano Al Campo
Italy

GPS:45.642433, 8.759561

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

GOURMET RESTAURANT

Our Restaurant offers you a wide selection of specialties and a pizzeria service open to all, where you can enjoy excellent artisan pizzas that satisfy all your tastes and food intolerances.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  583 reviews

TripAdvisor Rating  3.5/5  1,652 reviews

Clean, convenient, functional

Customer review rating 4.0/5

Pepita D. L. P. Business - Confirmed reviews ALL

Very short stay. Bed was good, everything was clean. The doors of the bathroom were too close to the door, that was not very functional. The rest was all fine

dear guest, Thank you for sharing your feedback. We are glad to hear that you appreciated the cleanliness, the comfort of the bed, and the overall functionality of the property. We apologize for the inconvenience caused by the bathroom door being too close to the main door and will consider your comment to improve the space's functionality. We hope to have the opportunity to welcome you back in the future and make your experience even better. Sincerely, Sara Guest Relations Agent

Overall Ok, but...

Customer review rating 3.5/5

Nicolas Business - Confirmed reviews ALL

Overall Ok, hotel well placed, good breakfast and welcoming and nice personnel. However, some equipments in my room would need some refurbishement: the window was not closing properly, and the bathtub stopper command was broken.

Dear Guest, Thank you for sharing your feedback. We are glad to hear that you appreciated the hotel's location, the breakfast, and our welcoming staff. We sincerely apologize for the issues you encountered with the window and the bathtub stopper. We have already informed our maintenance team to address these problems. If you had preferred, we could have checked the availability of another room. Please don’t hesitate to reach out if you need any further assistance. Kind regards, Sara Guest Relations Team

NOVOTEL MILAN MALPENSA

TripAdvisor rating 5.0/5

patT2132LN Business - TripAdvisor review

Hotel is not so new but the staff is very good and helpful. Front desk help every time you have a problem and also solve the problem. The restaurant staff is very nice and professional. Is an airport hotel but you can have a good relax. The room is not new but are confortable and very clean.

Dear Guest, Thank you for your kind feedback. We are pleased to hear that you enjoyed your stay at Novotel Milan Malpensa and that our staff was able to make a positive impact on your experience. It's great to know that our front desk team was helpful in addressing any issues, and that you appreciated the service provided by our restaurant staff. We are also glad that you found the room comfortable and clean, even though the hotel may not be brand new. Your satisfaction is our priority, and we hope to welcome you back for another relaxing stay in the future. Best regards, Sara Guest Relations Agent

Very comfortable & affordable hotel close to Milan Malpensa airport

Customer review rating 5.0/5

Shane M. Business - Confirmed reviews ALL

On this occasion I stayed for 1 night only, check in was quick and efficient. My room was clean, tidy and comfortable. I ate in teh restauruant, lentil soup and pizza were both very good. Breakfast had plenty of options. The hotel does have a bar area.

Dear Guest, Thank you for your kind feedback. We're delighted to hear that you had a comfortable and pleasant stay with us. It's great to know that the quick check-in, the cleanliness of the room, and the quality of the food in our restaurant met your expectations. We're also happy you enjoyed the variety of options at breakfast and the bar area. Your positive comments are truly appreciated. We look forward to welcoming you again on your next visit to Milan Malpensa Airport! Best regards, Sara Guest Relations Agent

Well located and very quiet

Customer review rating 4.5/5

Peter K. Couples - Confirmed reviews ALL

Booked the hotel due to its proximity to the airport. The staff especially Victor were extremely helpful and Victor went out of his way to ensure everything about our stay was enjoyable, from the check in process to the small problem we had with our room card. victor went way beyond what was required.

Dear Guest, Thank you for taking the time to share your wonderful feedback. We are thrilled to hear that you found our location convenient and quiet, as well as that your booking experience was smooth and easy. We are especially pleased to hear that Victor made such a positive impact on your stay. We will be sure to pass along your kind words to him. He truly strives to go above and beyond for our guests, and it’s great to know his efforts were appreciated. We're also glad that you were satisfied with the cleanliness of the room and the Wi-Fi, and that you were informed about our sustainability initiatives. We look forward to welcoming you again in the future! Best regards, Sara Guest Relations Agent

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Other web-users rate our hotel

  • 740 reviews 8.3/10 Location
  • 944 reviews 5.6/10 Room
  • 768 reviews 7.3/10 Service
  • 24 reviews 6/10 WiFi
  • 484 reviews 5.3/10 Comfort
  • 437 reviews 5.9/10 Cleanliness
  • 350 reviews 6.6/10 Breakfast
  • 339 reviews 6.2/10 Food

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