Novotel Milano Malpensa Airport 4 stars

Customer review rating (ALL Rating) 4.5/5 643 reviews

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Description

Hotel extras

  • A 10-minute drive from Milan Malpensa Airport; Park & Fly and shuttle

  • Restaurant pizzeria open to all

  • Family friendly and Pet friendly

  • 10-minute drive to the Lakes Highway

  • Congress center for meetings and corporate events

Our accommodation(s)

Hotel location

Novotel Milano Malpensa Airport

Via Al Campo, 99, CARDANO AL CAMPO, CIN IT012032A1IUB9BVXQ
21010 CARDANO AL CAMPO
Italy

GPS:45.642433, 8.759561

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

GOURMET RESTAURANT

Our Restaurant offers you a wide selection of specialties and a pizzeria service open to all, where you can enjoy excellent artisan pizzas that satisfy all your tastes and food intolerances.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  643 reviews

TripAdvisor Rating  3.7/5  1,683 reviews

Stay at your own risk

TripAdvisor rating 1.0/5

Lionelsg TripAdvisor review

We stayed from 24 to 26 October 2025. The drlivery of services was a solutely below par. If i could rate below 1 star, i would have. On our sevond night there, whilst taking a shower, the water in the toilet turned ice cold about 1 minute after I started showering. Nothing i tried could change the water temperature back to warm. I approached the reception about the issue but was told that the hotel was full and there are no technicians around. No attempt was taken to verify the cold water. The reaction from the reception gives me the impression that this is a normal occurance in the hotel. We showered in cold water that night! The maintenance at Novotel Malpensa must be a touch and go style to produce such essential service. I have stayed in Novotel Hotels before but have never encountered such experience. I guess the standards have changed. And so hss my opinion of Novotel Hotels. Caveat emptor!

Dear Guest, Thank you for sharing your feedback, even though we are truly sorry to read about your experience. We understand how frustrating it must have been to encounter issues with the hot water, and we sincerely apologise for the inconvenience. We did experience a technical problem that we worked to resolve as quickly as possible. We assure you that this is not a standard occurrence at our hotel, and your impression does not reflect the level of service we strive to provide. Your comments have already been shared with both our maintenance and front office teams so that this situation is handled with greater urgency and communication in the future. We regret that this episode affected your perception of Novotel, and we hope you may reconsider giving us another opportunity to offer you the comfortable and reliable stay you should always expect from our brand. Kind regards, Sara Guest Relations Manager

Customer review rating 4.0/5

Sergio S. Business - Confirmed reviews ALL

As excepted so that very good

Customer review rating 4.5/5

Shai S. Business - Confirmed reviews ALL

Liked the buffet in the evening

Dear Guest, Thank you for taking the time to share your positive experience at Novotel Milano Malpensa Airport. We are delighted to hear that you enjoyed your stay and appreciated the evening buffet. Our culinary team strives to provide a delightful dining experience for all our guests, and your feedback serves as a great motivation. We look forward to welcoming you back in the future. Sara Guest Relations Agent

Customer review rating 3.5/5

Wilfried R. Couples - Confirmed reviews ALL

Good stay, pleasant and helpful staff. Good to have luggage carts right at the entrance. The bathroom featuires a bathtub w/o shower curtains, and no separate shower. For many people with even mild mobility issues, this is a 'health & safety' issue, as moving In and out of the Bathtub, and potentially facing a wet and slippery floor spells problems!

Customer review rating 4.5/5

Leslie T. Couples - Confirmed reviews ALL

Lovely little hotel, quiet location, busy but the staff are very helpful and the restaurant produces good food. The transfer to/from Malpensa was seamless and much cheaper than a taxi!

Dear Guest, Thank you for sharing your positive experience at Novotel Milano Malpensa Airport. We are pleased to hear that you enjoyed the relaxing atmosphere, the helpfulness of our staff, and the quality of food in our restaurant. It is also great to know that our transfer service met your expectations. We look forward to welcoming you back on your next visit. best regards Sara Guest Relations Agent

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Other web-users rate our hotel

  • 721 reviews 8.4/10 Location
  • 832 reviews 5.6/10 Room
  • 823 reviews 7.7/10 Service
  • 23 reviews 5.1/10 WiFi
  • 423 reviews 5.2/10 Comfort
  • 362 reviews 5.2/10 Cleanliness
  • 347 reviews 6.9/10 Breakfast
  • 260 reviews 5.9/10 Value

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