Novotel Milano Malpensa Airport 4 stars

Customer review rating (ALL Rating) 4.5/5 826 reviews

Novotel Milano Malpensa Airport - Image 1
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Description

Hotel extras

  • 10 mins from Milan Malpensa Airport with Park & Fly and shuttle on request

  • Restaurant with artisanal pizza also open to non-hotel guests

  • Family friendly and pet friendly hotel with dedicated services

  • Strategic location near the Autostrada dei Laghi

  • Conference center for meetings, corporate events and business travel

Our accommodation(s)

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Room 1

Hotel location

Novotel Milano Malpensa Airport

Via Al Campo, 99, CARDANO AL CAMPO, CIN IT012032A1IUB9BVXQ
21010 CARDANO AL CAMPO
Italy

GPS:45.642433, 8.759561

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

GOURMET RESTAURANT

Our Restaurant offers you a wide selection of specialties and a pizzeria service open to all, where you can enjoy excellent artisan pizzas that satisfy all your tastes and food intolerances.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.5/5  826 reviews

Customer review rating 4.5/5

Diane L. L. Families - Confirmed reviews ALL

Dear Guest, Thank you for your kind review. We hope to have the pleasure of welcoming you again soon and providing you with another enjoyable stay. Kind regards, Sara Guest Relations Manager

Customer review rating 4.0/5

Michal P. Z. Families - Confirmed reviews ALL

Dear Guest, Thank you for your kind review. We hope to have the pleasure of welcoming you again soon and providing you with another enjoyable stay. Kind regards, Sara Guest Relations Manager

Customer review rating 3.5/5

Hila K. L. Families - Confirmed reviews ALL

Dear Guest, Thank you for taking the time to share your feedback following your recent stay with us and for being a valued ALL – Accor Live Limitless Classic member. We are pleased to know that you appreciated the check-in and check-out experience, our team's service, and the Wi-Fi. However, we are sincerely sorry that your accommodation did not meet your expectations. Please accept our apologies for the condition of the shower. The presence of mold is certainly not in line with the standards of cleanliness and maintenance that we strive to provide. We have shared your comments with our Housekeeping and Maintenance teams so that the room can be thoroughly inspected and the issue resolved immediately. We also appreciate your feedback regarding the breakfast selection and the perceived value for money. Guest comments like yours are invaluable in helping us identify areas where we can improve. Thank you once again for bringing these matters to our attention. We hope to have the opportunity to welcome you back in the future and provide you with a much more satisfying experience. Kind regards, Sara guest relations manager

Customer review rating 3.0/5

Rait I. Families - Confirmed reviews ALL

Thank you for taking the time to share your detailed feedback following your recent stay with us. We are pleased to hear that you found our hotel useful as a stopover before your departure from Malpensa Airport and that you appreciated the comfort of our beds. At the same time, we are sorry to learn that several aspects of your stay did not fully meet your expectations, particularly regarding the condition of the rooms and the pool area. Your comments have been shared with the relevant departments for careful review, as guest feedback is essential in guiding our ongoing improvement efforts. Regarding the information mentioned about our facilities, we would like to clarify that details such as shuttle service pricing, pool access conditions, and opening hours are available on our official communication channels. In particular, children are welcome in the pool area when accompanied by an adult, as indicated in our hotel information. We regret any misunderstanding in this regard and appreciate you bringing it to our attention. Thank you again for your constructive feedback. We hope to have the opportunity to welcome you back in the future and provide a more seamless experience. Kind regards Sara Guest Relations Manager

Customer review rating 5.0/5

Lesia V. Families - Confirmed reviews ALL

Dear Guest, Thank you very much for taking the time to share such a detailed and positive review. We are delighted to hear that you and your family enjoyed your stay, particularly the spacious room, the breakfast, the restaurant experience, and the overall service provided by our team. It is also wonderful to know that you found the booking process easy and appreciated the benefits of the ALL Accor loyalty programme. At the same time, we sincerely appreciate your constructive comment regarding the room cleanliness. Please rest assured that your feedback has been shared with our housekeeping management team so that it can be reviewed and addressed accordingly. Thank you again for your valuable comments and for your high recommendation. We truly look forward to welcoming you and your family back in the future. Kind regards, Sara guest relations manager

Other web-users rate our hotel

  • 732 reviews 8.5/10 Location
  • 880 reviews 5.9/10 Room
  • 932 reviews 7.7/10 Service
  • 19 reviews 5/10 WiFi
  • 439 reviews 5.5/10 Comfort
  • 396 reviews 6/10 Cleanliness
  • 345 reviews 6.7/10 Breakfast
  • 161 reviews 6.1/10 Amenities

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