Novotel Milano Linate Aeroporto 4 stars

Customer review rating (ALL Rating) 4.2/5 1,425 reviews

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Via Mecenate 121, 20138 MILANO, Italy

Description

Hotel extras

  • 4km from Linate airport, near the East Ring Road; 400 m from Milan Arena

  • Public transport: tram 27 (centre), bus 88 (Rogoredo station). Paid parking

  • Top Mediterranean cuisine with updated proposals; family and pet friendly

  • Large business center and garden for meetings and events; rich buffet

  • Breakfast with homemade products, summer swimming pool, fitness center

Our accommodation(s)

Hotel location

Novotel Milano Linate Aeroporto

Via Mecenate 121
20138 MILANO
Italy

GPS:45.447655, 9.256846

Telephone
Fax +39 02 5801 1086

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

N RESTAURANT

Our NRestaurant is on the ground floor overlooking the pool and park. Open from Monday to Friday 12.00 to 2.30 PM and 7.00 to 10.30 PM, Saturday and Sunday 7.00 to 10.30 PM.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  1,425 reviews

Customer review rating 2.0/5

Hernandez G. Couples - Confirmed reviews ALL

The main reason we stayed here was to have the ability to take the shuttle to the airport. Unfortunately, the shuttle was not operating for our early morning flight. We should have just stayed at the city center since we had to pay for a taxi regardless.

Dear Mr. Hernandez, Thank you for sharing your feedback with us. We are sorry to hear that the shuttle service did not meet your expectations. Please note that the hotel is located just 4 kilometers from the airport, making it a very convenient option for travelers our shuttle operates at scheduled times, from 5:30 AM until 10:30 PM, which may not always coincide with very early morning departures. We regret any inconvenience this may have caused and understand your frustration in having to arrange alternative transportation. Your comments are very valuable to us, and we will take them into consideration as we continuously work to improve our services. We hope to have the opportunity to welcome you again in the future. Kind regards, Alice Rodolico Guest Relations

Customer review rating 2.0/5

Ron H. Couples - Confirmed reviews ALL

We were improperly charged & contrary to the booking confirmation

Dear H., Thank you for sharing your feedback with us. We are truly sorry to hear about your experience regarding the charge. We would like to clarify that we followed our standard procedures, which are applied to all our guests. In your case, we requested an initial pre-authorization to allow you the convenience of paying at check-out. Regarding the shuttle service, we would like to inform you that we do offer a shuttle connection to Linate Airport at scheduled times throughout the day. We appreciate your comments, as they help us improve our services, and we hope to have the opportunity to welcome you again for a better experience. Kind regards, Alice Rodolico Guest Relations

Customer review rating 2.0/5

Carlos I. L. Solo - Confirmed reviews ALL

Pros: ose to Milano Linate airport and to Fabrique Milano; Cons: slow check-in process; rooms poorly isolated from the outside noise.

Dear Mr. L., Thank you for taking the time to share your feedback. We are glad to hear that you appreciated our convenient location near Milano Linate Airport and Fabrique Milano. Please accept our apologies for the slow check-in process and the external noise disturbance in your room. Your comments have been shared with the relevant teams to help us improve our service and guest experience. We hope to have the opportunity to welcome you back for a more seamless stay. Kind regards, Alice Rodolico Guest Relations

Customer review rating 4.5/5

Maria K. Families - Confirmed reviews ALL

Polite staff, convenient airport shuttle

Dear Mrs. K., Thank you very much for your kind feedback. We are delighted to hear that you appreciated our convenient location, the courtesy of our staff, and the airport shuttle service. Your positive comments are greatly appreciated and motivate our team to continue providing excellent service. We look forward to welcoming you again soon. Kind regards, Alice Rodolico Guest Relations

Customer review rating 0.5/5

Christofer A. Couples - Confirmed reviews ALL

Shuttle pick up extremely late. Blocked drain shower and sink. The blackout curtain was installed incorrectly, could not be moved to close the window. Hairdryer didn’t work. Breakfast lousy, cold eggs, pancakes and most of the supposed heated stuff, personell impolite, removed everything at 9.30 sharp.

Dear Mr. A., Thank you for taking the time to share your feedback. We sincerely apologize for the multiple inconveniences you experienced during your stay, including the late shuttle, blocked drains, non-functioning hairdryer, incorrectly installed blackout curtains, and issues with the breakfast service. This is not the standard we strive to provide, and your comments have been shared with our technical, housekeeping, and F&B teams to ensure immediate improvements. We deeply regret that your experience did not meet your expectations and hope to have the opportunity to welcome you again for a much-improved stay. Kind regards, Alice Rodolico Guest Relations

Other web-users rate our hotel

  • 871 reviews 8.1/10 Location
  • 1,326 reviews 5.7/10 Room
  • 1,288 reviews 7.9/10 Service
  • 69 reviews 2.4/10 WiFi
  • 541 reviews 4.9/10 Cleanliness
  • 481 reviews 8/10 Breakfast
  • 465 reviews 6.4/10 Food
  • 377 reviews 4.1/10 Value

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