The receptionist lied to us saying that for tomorow no problem of a small late checkout even at 2pm, we are flight crew, but in the morning when i asked it again, he sayed no, we are full tonight, except for you but not for your collegues. I checked on internet it was a lied, then i asked for a shuttle, i paied for it, but the driver didnt want to drive to the airport to i had to be a refund. Plus some others problems...your hotel is the worst accor hotel in Milano, you shoudlnt be an novotel one....it was the last time i went their, non professional and lyer team, shame on you

Close to airport. Cheerful staff.

Super hotel in a well located area. (Online) check in and check out is fast and runs perfect. The rooms and hotel in general are well designed and clean. Also breakfast can be recommended. The only point to criticize a little bit are the bathrooms. They are gonna getting old. Toilet paper holder was shaky, silicon in the shower doesnt look nice anymore, etc.

Helpful friendly staff as always. However, despite covid restrictions I would have liked the chef at breakfast to be able to provide customer requests for different eggs such as fried instead of just scrambled.

Decent room but with only queen bad. Overall poor maintenance. Restaurant was expensive and really poor in terms of quality and taste.

very nice and helpful staff

Overall a nice hotel with good service. We only stayed one night and arrived quite late so didn’t experience much. The bit that was less good was the en-suite bathroom which had a faulty wash basin (plug stuck in place and lifting lever disconnected) and towels which didn’t smell freshly washed.

Everything was perfect! When I arrived at the hotel and saw my room, the restaurant and bar area, the working spaces and amenities such as the gym I even wished my flight could be cancelled or delayed so I could stay more.

I have been there several times and it is always a positive experience. Close to Highway it has a private parking. rooms are quiet, clean and comfortable

I have stayed in this hotel several times over the years. It is clean, pleasant and quiet. Unfortunately they still have not reinstated the shuttle service to the airport and this adds €50-60 to the cost of your stay for the round trip from:to Linate Airport.

First the shuttle is no more working due to the pandamic, the taxi is not happy to wait hours ro take someone to novotel not far enough to pay his long waiting. the breakfest is really not good enough for "Novotel", I was in another hotel the next day and the breakfest was increadibly better so the pandamic doesn't justify such poor breakfest, the people working at reception are very nice and I congratulate them for that. the gym is out of the building, when it is cold (it is winter) we receive a first shock when we go to gym and a second shock out of the gym :( otherwise for a stay next to the airport, it is a very good place to stay.

As a loyal member of the Accor Group I regularly stay in their hotels so I have a certain benchmark in mind and this hotel really didn’t cut it. The regular amenities you’d find in the room were missing (bottled water. Beatrice, slippers, coffee) and to iron my clothes I had to ring reception to bring me an iron and told to bring my clothes to a room on the 1st floor where there were 2 wall attached ironing tables (!). That was a first for me in a 4* hotel. Nevermind. None of this is really grave in the grand scheme of things but the experience just did not match the expectation.

whatever you want to visit the city or using the Linate airport, this hotel is a great choice. The hotel is just 15 minutes driving from the city center and 5 minutes from airport. The restaurant is a great one with excellent cuisine, swimming pool in summer is a plus in Milan, large garden for kids and events, wifi in hotel works perfectly. will be back again. Special mention to Guglielmo, Lorena e Martina

The trip was amazing. The hotel stay was fantastic. Only issue with the hotel. You have to ask for coffee/Tea and cups for your room. They don't have any in your room. The bar tender was amazing. Other than that. We had great rooms. Which the hotel conveniently placed side by side. I will be staying here again and referring friends to this specific hotel. Thanks

Located near Linate airport it is easily reachable. Across the street there is the tram stop of nr. 27 which takes you directly to the Duomo within 25 minutes. The hotel has a small pool but the shower in the rooms is equaly perfect after a day of hard work