Novotel Milano Linate Aeroporto 4 stars

Customer review rating (ALL Rating) 4.2/5 1,323 reviews

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Via Mecenate 121, 20138 MILANO, Italy

Description

Hotel extras

  • 4km from Linate airport, near the East Ring Road; 400 m from Milan Arena

  • Public transport: tram 27 (centre), bus 88 (Rogoredo station). Paid parking

  • Top Mediterranean cuisine with updated proposals; family and pet friendly

  • Large business center and garden for meetings and events; rich buffet

  • Breakfast with homemade products, summer swimming pool, fitness center

Our accommodation(s)

Hotel location

Novotel Milano Linate Aeroporto

Via Mecenate 121
20138 MILANO
Italy

GPS:45.447655, 9.256846

Telephone
Fax +39 02 5801 1086

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Bar
  • Meeting rooms
  • Room service

N RESTAURANT

Our NRestaurant is on the ground floor overlooking the pool and park. Open from Monday to Friday 12.00 to 2.30 PM and 7.00 to 10.30 PM, Saturday and Sunday 7.00 to 10.30 PM.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  1,323 reviews

TripAdvisor Rating  3.7/5  2,253 reviews

Customer review rating 1.5/5

Ian K. Business - Confirmed reviews ALL

It was a bit disappointing. The room was incredibly hot and smelled of stale cigarette smoke. The bathroom / shower was fine. In the morning the front desk told me that they could call a lower cost taxi, but it was actually overpriced - which was a small but annoying issue.

Dear Mr. K.. thank you for sharing your detailed feedback. We are very sorry to learn that your experience was disappointing. Please accept our sincere apologies for the discomfort caused by the room temperature and the unpleasant smell, as well as for the lack of attentiveness at the front desk. This behavior does not reflect the level of service we strive to provide. Your comments have been taken seriously and shared with our team so we can address these issues and improve. We truly regret the negative impression and hope you might consider giving us another opportunity to offer you a better stay in the future. Kind regards, Alice Rodolico Guest Relation

Customer review rating 4.0/5

Sebastian F. Business - Confirmed reviews ALL

Good stay, good location, room could use some maintenance, window somewhat broken, minor bathroom issues. Will be back.

Customer review rating 4.5/5

Pietro S. Friends - Confirmed reviews ALL

Too short

Customer review rating 4.5/5

Penny R. Solo - Confirmed reviews ALL

Although my visit was short, I had a pleasant stay at Novotel. I found the room comfortable, the hotel pleasant, and most especially, the staff accommodating.

Dear Mr. R., Thank you so much for taking the time to share such a thoughtful review. We are delighted to know that, even though your stay was short, you enjoyed the comfort of your room, the atmosphere of our hotel, and especially the friendliness of our team. We truly appreciate your kind words about Nichi at the bar, our colleague at check-in, and Monica who assisted you during your very early departure. They will be thrilled to hear your feedback—thank you for mentioning them individually. At the same time, we are sorry to learn about the inconvenience caused by the pinball machine while you were waiting for your room. Your comment is very valuable and we will certainly review this point to ensure a more comfortable environment in the lobby. We are also grateful for your input regarding tea availability. While this is not currently part of our standard setup, we will share your suggestion with our management team for future consideration. Thank you again for your kind feedback and for helping us improve. We truly hope to have the pleasure of welcoming you back on your next visit to Milan. Kind regards, Alice Rodolico Guest Relation

Customer review rating 1.5/5

Piyusha S. Couples - Confirmed reviews ALL

Review Title: Disappointing Experience Short Message: My experience at Novotel was disappointing and did not meet the standards I expected. No additional water bottle, no glass or spoon provided in the room was provided, and when I requested a charger, it was only available at an extra cost. Additionally, although I booked for three days and checked out after two, there was no provision for refunding the unused night. Overall, the service and policies fell short of what I associate with the Novotel brand.

Dear Piyusha S., Thank you for taking the time to share your feedback regarding your recent stay at Novotel. We sincerely appreciate your insights, as they help us continue improving our services. I am truly sorry to hear that your experience did not fully meet your expectations. Your comments regarding the water bottles, in-room amenities, and the availability of a charger have been shared with our team to ensure we address these areas and provide clearer information to our guests in the future. Regarding the unused night of your booking, we understand your concern and I apologize for any inconvenience caused; our reservation policies are designed to be transparent, and we will look into ways to make them clearer. We value your loyalty and hope you might consider giving us another opportunity to provide a seamless experience that reflects the high standards of the Novotel brand. Kind regards, Alice Rodolico Guest Relation

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Other web-users rate our hotel

  • 824 reviews 8/10 Location
  • 1,272 reviews 5.6/10 Room
  • 1,261 reviews 7.7/10 Service
  • 59 reviews 3/10 WiFi
  • 519 reviews 4.7/10 Cleanliness
  • 460 reviews 8/10 Breakfast
  • 457 reviews 6.4/10 Food
  • 352 reviews 4.7/10 Value

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.