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Novotel Milano Linate Aeroporto Hotel 4 stars

Customer review rating 4.2/5 3,451 reviews

ALLSAFE approved hotel

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Novotel Milano Linate Aeroporto
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+ 14 Services

Hotel extras

  • ALL SAFE-SGS certified hotel

  • One hundred congresses, business corner and free WiFi

  • Free shuttle to/from The Linate Airport Terminal (temporarily suspended)

  • Fitness center, car park, outdoor pool (summer period)

  • Spacious and comfortable rooms. Ideal for family, including pets

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowed Paying
  • Services for children
  • Air conditioned
  • MILANO LINATE
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out Paying
  • Laundry
  • Porter
  • Concierge
Leisure and activities
  • Outdoor unheated pool
  • Fitness centre
  • Services for children
Catering
  • Breakfast Paying
  • 1 Restaurant(s)
  • 1 Bar(s)
  • Room service
Business services
  • 9 Meeting room(s)
  • Congresses/conventions
  • Self service business centre
  • Copy/print service available

Hotel location

Novotel Milano Linate Aeroporto

Via Mecenate 121
20138 milano
italy

Tel: +3902507261

Fax: (+39)02/58011086

Check-in from 14h00

Check out up to 12h00

  • MILANO EST AEROPORT :  45 MECENATE

  • MILANO EST AEROPORTO :  66 UNGHERIA 1

  • ROGOREDO STATION :  88 UNGHERIA / MECENATE

  • LINEA GIALLA :  3 SAN DONATO M.

  • MILANO EST AEROPORTO :  27DUOMO-UNGHERIA UNGHERIA / MECENATE

  • By plane

    LINATE AIRPORT At 3km / 1.86 miles

  • By plane

    MALPENSA At 55km / 34.38 miles

  • By plane

    MALPENSA At 50km / 31.07 miles

  • By plane

    MILANO LINATE At 4km / 2.5 miles - Shuttle free

  • By plane

    MILANO MALPENSA At 55km / 34.38 miles

  • By helicopter

    A.T.A. (PRIVATE AIRPORT) At 4.02km / 2.5 miles

  • By car

    A1 MILANO BOLOGNA At 10km / 6.21 miles

  • By train

    CENTRALE At 7km / 4.35 miles

  • By train

    GARIBALDI At 8km / 4.97 miles

GPS :45.447655, 9.256846

Our accommodation(s)

Discover the new Novotel N'Room: Combine work and relaxation in a completely redesigned room, equipped with a new 55-inch TV, free WIFI, tea and coffee making facilities and a safe. For up to 2 adults and 2 children

Our restaurants and bars

N RESTAURANT

Type of cuisine: International

Simple, tasty, healthy and balanced cuisine. Catering that provides whatever takes your fancy at any time of day or night. Enjoy a moment of escape in the restaurant, at the bar, on the terrace or in your room.

  • Monday
  • Tuesday
  • Wednesday
  • Thursday
  • Friday
  • Saturday
  • Sunday

GOURMET BAR

At our bar you can find a wide selection of whiskeys, sample international cocktails and appreciate the typical Spritz, specially prepared for you and served by the pool

Non contractual photo

  • Monday -
  • Tuesday -
  • Wednesday -
  • Thursday -
  • Friday -
  • Saturday -
  • Sunday -

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 9

  • Maximum size: 195

  • Maximum capacity: 143 people

  • Maximum banquet capacity: 143 people

Find out more

Our guest reviews for
Novotel Milano Linate Aeroporto

100% genuine reviews from our guests

Find out more

ALL Rating 4.2/5

3,451 reviews

tripadvisor

TripAdvisor Rating 3.5/5

2,052 reviews

Poor reception arrangements

TripAdvisor rating 3.0/5

OrlaN729 21/07/2021 TripAdvisor review

I have been a great fan of amico tel for over 30 years. The hotel rooms are fine but the reception was manned by one person which resulted in a long queue and unnecessary delays. Not ideal for an airport hotel. We arrived 5 minutes after 10 PM abd the Resturant was closed so there was no chance of a decent meal, again not the best for an airport hotel. We were told to go to the bar which was not manned and we had to wait a long time for attendance. Overall surprising from Novotel

Needs improvement

Customer review rating 3.0/5

Maxv Business - 18/07/2021 Confirmed reviews ALL

Clean room and efficient staff but bathroom supply were x 1 (2 guest reservation) for both days. No bottle of water, not even teabag replacement. Is this the new standard for superior room and platinum level ?

Nice all round stay before flight.

Customer review rating 4.0/5

Nick Families - 07/07/2021 Confirmed reviews ALL

Stayed a night here before we flew from Linate. A typical novotel I would say.

COMFORTABLE STAY

Customer review rating 3.5/5

Sindy Business - 03/07/2021 Confirmed reviews ALL

BEFORE I BOOKED NOVOTEL LINATE I HAD ALREADY BOOKED ANOTHER 3 STAR HOTEL, WHICH I HAD STAYED IN HE PAST AND I HAD A GOOD EXPERIENCE . WHEN I SEARCHED FOR A 4 STAR HOTEL AND FOUND NOVOTEL LINATE I THOUGHT FOR A SMALL DIFFERENCE I WOULD GET BETTER ACCOMODATION AND BETTER SERVICES. UNFORTUNATELLY THIS DID NOT HAPPEN . THE BREAKFAST WAS WORST (AND THIS WAS ONE OF MY 1ST PRIORITIES BECAUSE THE BREAKFAST IS VERY IMPORTANT TO US) , IT WAS VERY LIMITED IN MY OPINION FOR A 4 STAR HOTEL! THE ROOMS WHERE NOT VERY CLEAN AND A LITTLEBIT OLD LOOKING (ESPECIALLY THE BATHROOM). THE SWIMMING POOL WAS TOO SMALL TO SWIM. OFCOURSE THERE WERE SOME GOOD THINGS AS WELL THE GYM WAS IN GOOD CONDITION AND AVAILABLE ALL DAY THERE WAS FREE PARKING MOST OF THE DAYS THE LOBBY WAS NICE IN SIZE WITH MANY WORKING PLACES THE GARDEN WITH THE SUNBEDS WAS VERY RELAXING THE AREA WAS CONVINIENT FOR US THAT NEEDED TO BE IN IDRASKALO EVERY DAY BUT THE BEST THING I WILL REMEMER ABOUT THIS HOTEL IS THAT ONE OF THE GIRLS IN THE RECEPTION WAS UNBELIEVBALE KIND , VERY HELPFUL WITH AL THE SITUATIONS I HAD TO SOLVE THESE 10 DAYS ! I THOUGHT IT WOULD BE A LITTLE BIT BETTER EXPERIANCE BUT OVERALL ITS A NICE HOTEL

Well located, pour restaurant

Customer review rating 3.0/5

Hans B. Couples - 23/06/2021 Confirmed reviews ALL

We expected a higher quality of service of Novotel. Only towels for 1 person, no coffee or tea and cups (we were not the only one). Superior room is good with a comfortable bed, only the bathroom is very small. Restaurant is very pour, received the menu on a piece of paper (only one) and stapled together. We also received a paper bag with something in it.... We decided to leave the restaurant and look for one in the city of Milan. To sleep? it is oke. To eat? we really don't recommend that.

Dear Mr B., thank you for staying at Novotel Milano Linate and for your feedback. I’m very sorry that you didn’t enjoy your dinner at our NRestaurant. I promptly share your feedback among the department involved to ensure a greater efficiency for the next time. I've also shared your feedback with the housekeeper. I apologize on the behalf of my team and i ensure you we will pay more attention for the future. Despite all, I hope you will give us the opportunity to welcome you again. We will do our best to regain your trust. We remain at your disposal for any future requests. Regards, Alice Guest Experience Team

Ideal airport hotel for Linate

Customer review rating 4.0/5

S Business - 03/06/2021 Confirmed reviews ALL

Good hotel, well arranged diner and breakfast arrangements, covid proof.

Perfect location for easy access to Milan Linate Airport.

Customer review rating 5.0/5

Cjwoof Business - 25/05/2021 Confirmed reviews ALL

Very comfortable room, and excellent, friendly service at check-in/out and in the restaurant.

Normal

Customer review rating 3.5/5

B. M. Families - 15/05/2021 Confirmed reviews ALL

Normal rien de exceptionnel

No transfer bus

Customer review rating 3.5/5

Szecsenyi I. Solo - 22/03/2021 Confirmed reviews ALL

If you dont have airport transfer bus why on Accor.com say they have transfer bus?Its not 100% tru what clients can see on profile.

Not as good as before

Customer review rating 2.0/5

Trolopito Business - 20/03/2021 Confirmed reviews ALL

I understand the coronavirus regulation but nothing in the room, no glasses no coffee no bottle of water, it’s a shame. The restaurant is not as it was before

Dear Mr. P., Thank you for taking the time to tell us about your experience at the Novotel Milano Linate Aeroporto. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Due to the new Covid Disposition we have to give all the amenities like shampo, showergel, minibar, paper cups etc directly at check-in time to the guest. We have set up a desk with stocks of extra products that we already provide at check-in, at the front office. I'm sorry on the behalf of my team for not being clear i n the information given but i hope you will give another chance to regain your trust. We remain at your disposal for any future need. Best egards, Alice Guest experience Team

a Working Saturday night in Milano

Customer review rating 4.5/5

M.a.v. Business - 16/02/2021 Confirmed reviews ALL

Great experience with this hotel close to my customer, easy to get and well managed during this COVID Period

Satisfying one-night stay

Customer review rating 3.5/5

Anonymous Families - 07/02/2021 Confirmed reviews ALL

The room was comfortable and fresh. The bathroom, on the other hand, was rather old and should be renovated. The staff was friendly and breakfast was ok. The hotel seemed clean and we felt safe as for the Covid emergency.

Very convenient to Linate Airport

Customer review rating 4.5/5

Miguel Z. Solo - 10/11/2020 Confirmed reviews ALL

The hotel is modern, clean, friendly and very well located in relationship to Liante Airport (just a few minutes away)

Great stay

Customer review rating 5.0/5

Robin Business - 13/10/2020 Confirmed reviews ALL

Superb hotel, great staff and well located

Excellent base to send a few days in Milan

Customer review rating 4.5/5

Anonymous Families - 03/10/2020 Confirmed reviews ALL

This is what you expect from a Novotel-branded hotel. Consistent quality but no good surprises.

Not as good as expected

Customer review rating 3.0/5

Anonymous Business - 02/10/2020 Confirmed reviews ALL

Opened the door to my allocated room and the bed was unmade, bin full of rubbish and basically the room had not been prepared. New room allocated quickly but not a good start to the stay. Also I was disappointed that the restaurant was not available to guests for lunch. Instead a brief bar menu consisting of highly overpriced ready meals. My meal was not even microwaved properly and had to be sent back to ensure it was hot. Disappointing sadly.

Dear Mr C., First of all, thank you for choosing Novotel Milano Linate and for taking the time to tell us about your experience with us. However, we are sorry for the bad experience you had with the room and we sincerely apologize. This experience does not reflect our usual service standards. I would Like to inform you that, even if not all our services are working as before, the restaurant is available from Monday to Thursday and from Friday to Sunday the bar is always available until midnight. We also have a gourmet menu for dinner. We are doing the best to guarantee a good service in line with our usual standards to satisfy our guests. The well-being of our guest is always our priority and every details that you gave us about your stay will help us improve the quality of service that we want to provide to you. We hope you will give us another chance to regain your confidence. I remain at your complete disposal. Regards, Alice Rodolico Guest Experience Team

Poor Night Manager

Customer review rating 1.0/5

David Couples - 09/09/2020 Confirmed reviews ALL

Poor service after arriving at 11pm. No towels in the room and had to come to reception to collect them as Night manager was unwilling to come to my room. Didn’t offer water to us like he did with the guest who checked in before us. Room didn’t have any toiletries.

Dear David, I am sorry to hear that your experience did not meet the expected expectations and therefore please accept our apologies. In our defense I would like to inform you that the date of your arrival coincided with the reopening date of the hotel after months of closure due to the current situation. At the time of your arrival there was our night porter who surely forgot to give you the courtesy products that are no longer placed in the rooms but are delivered sealed directly to the customer during check-in. Also the minibar wasn’t available in the room but we had to remind to our guests that for any needs we had fresh drinks available at the bar. We apologize for the initial disorganization that I can assure you that it has been overcome and I would like to inform you that at the moment our services are starting to work regularly again. We hope to welcome you again in the future and remain at your complete disposal. Regards, Alice Guest Experience
Customer review rating 3.0/5

Joel Business - 06/09/2020 Confirmed reviews ALL

Staff not well prepared

Dear Mr D., I am sorry to hear that your experience did not meet your expectations; please accept our apologies. In our defense I would like to inform you that your stay coincided with the reopening date of the hotel after months of closure due to the current situation. We apologize for the initial disorganization that I can assure you that it has been overcome and I would like to inform you that at the moment our services are starting to work regularly again. We hope to welcome you again in the future and remain at your complete disposal. Regards, Alice Guest Experience

Short stay

TripAdvisor rating 5.0/5

V140HGrickr Couples - 05/12/2019 TripAdvisor review

On this occasion we stayed only 1 night. As usual, check-in was smooth and staff very friendly. Great room and, enjoyable meal in the restaurant. As a silver member the welcome drink was much appreciated.

Good hotel, bad airport shuttle service

TripAdvisor rating 3.0/5

owens_jim Business - 29/11/2019 TripAdvisor review

To take the hotel shuttle bus on arriving at Linate airport, you should go upstairs to the "Departures" area and find exit #4, call the hotel and ask them to collect you. Then wait, and wait, and wait, and wait...….. The service is supposed to be every 30mins, but their driver left me waiting 50 minutes for the 2 minute drive to the hotel. Thanks !

Dear guest, I regret to read that your experience did not meet your expectations; please allow me to express my sincerest apologies. I would like to inform you that Your feedback is very important to us. Unfortunately it can happen that the shuttle late to arrive because of the traffic and this does not depend on us. It doesn’t takes 2 minutes drive to get to the hotel, but 10/12 at least and yes it's correct the service is every 30 minutes on request. I wish to thank you once again for sharing your opinions. We do hope that you will reconsider the opportunity to come back to Novotel Milano Linate, giving us the chance to let you experience a totally satisfactory. At this regard, please consider myself at your disposal for any assistance you might need. Sincerely, Alice Rodolico Guest experience

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