Novotel Milano Linate Aeroporto 4 stars

Customer review rating (ALL Rating) 4.2/5 1,652 reviews

Best price
guarantee
Novotel Milano Linate Aeroporto - Image 1
Novotel Milano Linate Aeroporto - Image 2
Novotel Milano Linate Aeroporto - Image 3
Novotel Milano Linate Aeroporto - Image 4
Via Mecenate 121, 20138 MILANO, Italy

Description

Hotel extras

  • 4 km from Linate Airport; shuttle on request; East Ring Road exit; 400 m from Arena Milano

  • Public transport: tram 27 (centre), bus 88 (Rogoredo station). Paid parking

  • Top Mediterranean cuisine with updated proposals; family and pet friendly

  • Large business center and garden for meetings and events; rich buffet

  • Breakfast with homemade products, summer swimming pool, fitness center

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Room

Superior Business and Family room

Photo out of - Superior Business and Family room

Discover the new Novotel N'ROOM Family: completely redesigned, for up to 3 people. A new 55" TV, WIFI, safe, double sofa bed and everything you need to make a cup of tea or coffee.

Max. number of persons
3
Area
From 24 m² / 258 sq ft

Bedding

Double sofa bed(s) x1

Queen size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Bathroom products
  • Bidet
  • Fixed showerhead
  • Hair dryer in bathroom
  • Mirror
  • Radio in bathroom

Media And Technology

Internet Facilities

  • Data port in room
  • RJ 11 Outlet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV
  • 55'/140 cm screen
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Safe deposit box in room
  • Self-closing rooms

Bedding Facilities

  • Newspaper in room

Comfort Features

  • Blackout curtain
  • Double Glazing
  • Hair dryer
  • Opening windows
  • Shoe polisher
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • 3 pers. max
  • 24 m² / 258 sq ft
  • Bedding 1 x Double sofa bed(s) and 1 x Queen size bed(s)
See availabilities

New N'ROOM Executive completely redesigned: 55" TV, WIFI, Gerflor PVC floor, for up to 3 people. Includes Nespresso machine, bath amenities, bathrobe, slippers and complimentary mineral water.

  • Views:

    Courtyard View or Garden View

Max. number of persons
3
Area
From 24 m² / 258 sq ft

Bedding

Single sofa bed(s) x1

Queen size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Free in Room Mineral Water
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Bathroom products
  • Bidet
  • Fixed showerhead
  • Hair dryer in bathroom
  • Mirror
  • Radio in bathroom

Media And Technology

Internet Facilities

  • Data port in room
  • RJ 11 Outlet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV
  • 55'/140 cm screen
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Safe deposit box in room
  • Self-closing rooms

Bedding Facilities

  • Newspaper in room

Comfort Features

  • Blackout curtain
  • Double Glazing
  • Hair dryer
  • Opening windows
  • Shoe polisher
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Discover the new NOVOTEL N'ROOM Twin: combine work and relaxation in a completely redesigned room with 2 single beds. New 55" TV, WIFI, safe and everything you need to make a cup of tea.

Max. number of persons
2
Area
From 24 m² / 258 sq ft

Bedding

Twin bed(s) x2

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Bathroom products
  • Bidet
  • Fixed showerhead
  • Hair dryer in bathroom
  • Mirror
  • Radio in bathroom

Media And Technology

Internet Facilities

  • Data port in room
  • RJ 11 Outlet

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV
  • 55'/140 cm screen
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Safe deposit box in room
  • Self-closing rooms

Bedding Facilities

  • Newspaper in room

Comfort Features

  • Blackout curtain
  • Double Glazing
  • Hair dryer
  • Opening windows
  • Shoe polisher
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Executive Business Room: modernity, technology and VIP treatment: double bed, shower, chaise longue, working desk, 48" TV, minibar, safe. Gerflor PVC floor. WIFI, tea, and coffee. Up to 2 people.

Max. number of persons
2
Area
From 24 m² / 258 sq ft

Bedding

Queen size bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Bathroom products
  • Bidet
  • Fixed showerhead
  • Hair dryer in bathroom
  • Mirror
  • Radio in bathroom

Media And Technology

Internet Facilities

  • Data port in room
  • RJ 11 Outlet

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV
  • 42'/107 cm screen
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Safe deposit box in room
  • Self-closing rooms

Bedding Facilities

  • Newspaper in room

Comfort Features

  • Blackout curtain
  • Double Glazing
  • Hair dryer
  • Opening windows
  • Shoe polisher
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Hotel location

Novotel Milano Linate Aeroporto

Via Mecenate 121
20138 MILANO
Italy

GPS:45.447655, 9.256846

Telephone
Fax +39 02 5801 1086

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service
  • MILANO LINATE
  • LIN

Accessibility

Wheelchair accessible hotel

In hotel

Hotel informations

  • 206 rooms
  • 6 rooms for people with reduced mobility
  • 39 family rooms
  • 12 connecting rooms
  • 179 non-smoking rooms
  • 8 floors

Languages spoken at the hotel

  • German
  • English
  • Spanish
  • French
  • Italian

Reduced mobility Facilities

Laundry / Valet Services

  • Dry cleaning / Ironing

Entertainment

  • Football Table

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas
  • High speed transmission line

Air conditioning

  • Air Conditioning

Desk equipment available

  • Shoe shine machine

Check In & Check-out facilities

  • Express check-in
  • Express check-out
  • Late Checkout

Luggage storage

  • Luggage storage

Concierge

  • Concierge

Porter

  • Porter

Pets

Pets allowed

Catering

One Restaurant

One Bar

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Buffet Additional charge

Snack and beverage machine

  • Snack and beverage machine Additional charge

Business

8 Meeting rooms

Business Center

  • Self service business center

Family

Babysitting on request

  • Babysitting on request

Services for children

  • Children''s library
  • Outdoor playground for children
  • Indoor playground for children
  • Play area
  • Green area
  • Foosball
  • Children''s TV Channels

Well-being

Novotel Milano Linate Currently unavailable

  • Outside
  • On site

Novotel Milano Linate Currently unavailable

  • On site
  • On site
  • Outdoor parking
  • Private
  • 200 parking spaces
  • Parking opened 24/7
  • Max Limited Height: 5 m / 16.404 ft

  • Parking pricing: 20.00 € 20 EUR Per day
  • Parking for a month
  • Parking for a week

Vehicles

  • Bus parking

Security

  • Well-lit parking
  • Parking equipped with lights

N RESTAURANT

Photo out of - N RESTAURANT

Our NRestaurant is on the ground floor overlooking the pool and park. Open from Monday to Friday 12.00 to 2.30 PM and 7.00 to 10.30 PM, Saturday and Sunday 7.00 to 10.30 PM.

Cooking style
International
Capacity
200
Accessibility
Accessible service
20138 Milano, Italy
Telephone +39 02 507261

Other informations

Services

  • Air conditioning
  • Wheelchair access
  • Free Wireless internet (WiFi)
  • Booster Seats available (for Baby)
  • Non Smoking Area
  • Terrace
  • Thematic parties and animation
  • Meals by the swimming Pool

Payment

  • Cash
  • Credit card

Credit cards

  • American Express
  • Mastercard
  • China UnionPay
  • JCB
  • Maestro
  • Visa

Accommodate food

  • Children menu
  • Gluten-free menu
  • Salt-free menu
  • Vegetarian menu

Our NRestaurant is on the ground floor overlooking the pool and park. Open from Monday to Friday 12.00 to 2.30 PM and 7.00 to 10.30 PM, Saturday and Sunday 7.00 to 10.30 PM.

Our Gourmet Bar offers you an excellent aperitif, with a varied drink list and tasty appetizers served by the pool. Selection of local and international gins and cocktails.

Start your day well with a healthy breakfast! Our Nrestaurant offers a rich continental and European breakfast buffet, with homemade cakes and delicious savory dishes.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  1,652 reviews

Customer review rating 4.5/5

Tony D. R. Families - Confirmed reviews ALL

Customer review rating 0.5/5

Miryam R. Families - Confirmed reviews ALL

Dear Miryam, Thank you for sharing your feedback. We are truly sorry to hear that your arrival experience was so disappointing, especially after a long journey and late at night with a child. I am aware of the discussion you subsequently had with our Head of Service, who explained to you in detail the reason why we were required to request the payment again. Following this conversation, we were under the impression that the matter had been fully clarified. Our Head of Service also personally assisted you afterwards, taking the time to help you organize your stay and make the most of your time in Milan, with genuine care and attention. Furthermore, knowing that you were celebrating a birthday, our team was pleased to prepare a small surprise for you in an effort to make the occasion more special and help make up for the difficult start to your stay. We are therefore particularly sorry that, despite the efforts made by our team and the personal attention dedicated to you, these gestures did not meet your expectations or improve your overall impression of your stay. Nevertheless, we take your comments regarding your arrival and the way the situation was handled seriously. We will share your feedback with the team, as we always strive to approach such situations with empathy, professionalism and a genuine willingness to assist our guests. Kind regards, Alice Rodolico Guest Relations

Customer review rating 5.0/5

Simone G. Families - Confirmed reviews ALL

Customer review rating 4.5/5

Peter G. Couples - Confirmed reviews ALL

Customer review rating 0.5/5

Candice M. Families - Confirmed reviews ALL

Dear Mrs. M., Thank you for sharing your feedback with us. We are sincerely sorry to hear about your experience and, in particular, that you felt our team members were rude, unhelpful and argumentative throughout your stay. This is certainly not the level of service or hospitality we aim to provide to our Guests. We take your comments very seriously, as respectful, courteous and helpful interactions are fundamental to our service standards. Please rest assured that your feedback will be shared with the relevant management team and thoroughly reviewed, so that we can better understand what occurred and take the appropriate action. We regret that we were unable to provide you with the welcoming and positive experience you expected, and we sincerely apologize for the frustration caused. Kind regards, Alice Rodolico Guest Relations

Customer review rating 0.5/5

Miryam R. Families - Confirmed reviews ALL

I am extremely disappointed with my stay at Novotel Milano Linate Aeroporto and will definitely not be returning. The biggest issue was the extremely poor and unprofessional service from a male receptionist. A few weeks before our arrival, we were informed by email that there was an issue with the verification code and that we need to pay again at reception. I contacted another member of staff beforehand to make sure our reservation remained valid, as the booking had already been fully paid. When we arrived, the receptionist insisted that we pay the full amount again, even though I showed him our payment receipt. He was completely uninterested in looking for a solution or even trying to accommodate us, despite the fact that we were a group of women travelling with a child. This happened around midnight, after travelling, which made the situation even more unacceptable. It is extremely concerning that even when you have proof of payment, a problem on the hotel’s side can apparently result in guests being refused their room unless they pay again. No guest should have to experience such a situation, especially late at night with a child. This was supposed to be a fun birthday girls’ trip, but unfortunately this experience completely ruined it for us. The lack of empathy, professionalism and willingness to help was extremely disappointing. I will never stay at this hotel again and cannot recommend it based on this experience.

Dear Miryam, Thank you for sharing your feedback. We are truly sorry to hear that your arrival experience was so disappointing, especially after a long journey and late at night with a child. I am aware of the discussion you subsequently had with our Head of Service, who explained to you in detail the reason why we were required to request the payment again. Following this conversation, we were under the impression that the matter had been fully clarified. Our Head of Service also personally assisted you afterwards, taking the time to help you organize your stay and make the most of your time in Milan, with genuine care and attention. Furthermore, knowing that you were celebrating a birthday, our team was pleased to prepare a small surprise for you in an effort to make the occasion more special and help make up for the difficult start to your stay. We are therefore particularly sorry that, despite the efforts made by our team and the personal attention dedicated to you, these gestures did not meet your expectations or improve your overall impression of your stay. Nevertheless, we take your comments regarding your arrival and the way the situation was handled seriously. We will share your feedback with the team, as we always strive to approach such situations with empathy, professionalism and a genuine willingness to assist our guests. Kind regards, Alice Rodolico Guest Relations

Customer review rating 5.0/5

Simone G. Families - Confirmed reviews ALL

This hotel gives you everything you need and they have the best service I ever experienced in Italy. The Personal he's super qualified in order to provide you a five star experience.

Customer review rating 4.5/5

Peter G. Couples - Confirmed reviews ALL

Quiet room. Great airport shuttle. Staff nice and helpful. It’s a good option if your using Linate Airport.

Customer review rating 0.5/5

Candice M. Families - Confirmed reviews ALL

No one was willing to help in any situation, the staff were rude, short, angry, and arguementative. I will be taking this further with Accor.

Dear Mrs. M., Thank you for sharing your feedback with us. We are sincerely sorry to hear about your experience and, in particular, that you felt our team members were rude, unhelpful and argumentative throughout your stay. This is certainly not the level of service or hospitality we aim to provide to our Guests. We take your comments very seriously, as respectful, courteous and helpful interactions are fundamental to our service standards. Please rest assured that your feedback will be shared with the relevant management team and thoroughly reviewed, so that we can better understand what occurred and take the appropriate action. We regret that we were unable to provide you with the welcoming and positive experience you expected, and we sincerely apologize for the frustration caused. Kind regards, Alice Rodolico Guest Relations

Customer review rating 2.0/5

Gemma C. Families - Confirmed reviews ALL

Two superior rooms one was ok but the other was dirty marks all over carpet and hairdryer broken. Some bleach marks on floor aswell where carpet colour gone. Both rooms the toilet door didn’t close.

Dear Gemma, Thank you for sharing your feedback. We are pleased that one of your rooms met your expectations, but we sincerely apologize for the condition of the other room and the maintenance issues you encountered. We understand your disappointment, particularly as you expected a superior standard. Your comments have been shared with our relevant teams for immediate attention. We truly regret that your experience did not fully meet our standards and hope to have the opportunity to provide you with a better stay in the future. Kind regards, Alice Rodolico Guest Relations

Customer review rating 3.0/5

Eddy V. K. Families - Confirmed reviews ALL

so so, staff was ok breakfast ok. But a swimming pool where people swim with their clothes on, no thanks

Customer review rating 4.0/5

Habtom K. Families - Confirmed reviews ALL

Breackfast was very few choices we have to eat scrambled eggs for 7 days.

Customer review rating 4.0/5

Speranta M. Couples - Confirmed reviews ALL

Disappointing experience for a loyal Diamond member I appreciated the possibility of an early check-in, and the hotel’s pleasant park was a positive aspect of my stay. Unfortunately, I was disappointed by the lack of recognition as a loyal member of the hotel group. There was no upgrade offer, no welcome amenity, and not even a soft drink in the room. I did not expect anything extravagant, but a small gesture of appreciation would have been appropriate for a Diamond guest. The room itself was rather worn and somewhat dull, with an outdated and uninspiring atmosphere. Overall, the stay did not reflect the level of attention or loyalty recognition I have come to expect from the brand. I hope the hotel will improve both the condition of its rooms and the way it welcomes and acknowledges its most loyal guests.

Customer review rating 3.5/5

Malalatiana K. R. Families - Confirmed reviews ALL

My experience could be wonderful if there were better coordination between the check-in desk and the restaurant. I booked for a breakfast included room and paid everything at check-in. But every single morning during 4 days, we were asked to pay again for the breakfast. This was not that cool.

Customer review rating 2.5/5

Monica G. Families - Confirmed reviews ALL

The receptionists were nice and serviceminded. The rooms could need an update. There was at least one big beetle on the floor of one of our rooms. Breakfast was not good at all, not worth the price. Dinner buffet was alright, but we saw rats running just outside, by the pool and in the garden. Not very pleasant :(

Dear Monica, Thank you for taking the time to share your feedback. We are pleased to hear that you appreciated the kindness and helpfulness of our reception team. We sincerely regret that several aspects of your stay did not meet your expectations, particularly regarding the condition of the room and the quality and value of our breakfast. Your comments have been shared with the relevant teams for review and improvement. We truly appreciate your feedback and apologize for any inconvenience caused. We hope to have the opportunity to provide you with a more pleasant experience in the future. Kind Regards, Alice Rodolico Guest Relation

Customer review rating 3.5/5

Ricardo M. Couples - Confirmed reviews ALL

Good locarion, confy rooms, but expensive dinner, breakfast and parling

Customer review rating 1.0/5

Claudio Z. Families - Confirmed reviews ALL

Rooms need definitely to be refurbished. Found a cockroach in the toilet. Corridors were extremely noisy (despite me asking for a quiet room), with doors locking being extremely noisy. I paid for parking. My wife was not aware that she had to validate the ticket with you, so she paid it twice. Did not use the shuttle, which was supposed to be free (the application did not mention that it costed 5 euros per person).

Dear Claudio, Thank you for taking the time to share such detailed feedback. We are truly sorry that your stay did not meet your expectations, and we fully understand your frustration given the number of issues you encountered. We are particularly concerned by your comments regarding the condition of the room, the cockroach, the malfunctioning toilet and the water leak. These matters are clearly not acceptable, and we have shared your feedback with our Housekeeping and Maintenance teams for immediate attention. We sincerely apologize for the inconvenience regarding the parking validation. Clear communication is essential, and we regret that your wife was not properly informed. Regarding the airport shuttle and the information provided through the application, we understand your concern and will verify the communication to ensure that the conditions and applicable fees are clearly presented. Finally, we take your comments regarding All Accor benefits seriously and will reinforce the relevant procedures and training with our team. We appreciate you bringing these matters to our attention. While we regret that we did not meet your expectations on this occasion, your feedback gives us a clear opportunity to improve, and we hope to have the chance to provide you with a much better experience in the future. Kind regards, Alice Rodolico Guest Relations Team

Customer review rating 3.5/5

Haris N. Families - Confirmed reviews ALL

Good location, very friendly and helpful staff and nice lounge. Clean and good garden to rest, however the food options both at lunch for Bar or restaurant is very limited. The breakfast had hardly any cooked food and it wa the same options every day for 5 days. This is not a 4 start breakfast hotel. Also on the website it is advertised as room service but this is not available. The buffet dinner for €30 is not much options and a bit over priced for the options available.

Customer review rating 3.0/5

Richard A. Families - Confirmed reviews ALL

Staff was very different. Some were plain rude, other ones didn’t know the game (for example my drink voucher was said not to be valid) and parking was initially charged. The day was saved by the youngest member of staff behind reception when I checked kit who was cordial, nice, Knew the procedures and tried to solve everything

Customer review rating 0.5/5

Bas S. Families - Confirmed reviews ALL

No where in the world would you let a baby pay for an airport shuttle. Fully understanding adults need to pay but a baby of 4,5 months?

Customer review rating 2.0/5

Katherine V. Families - Confirmed reviews ALL

Check in took a long time. Then all of the keys we were given didn’t work (2 rooms). My young children were waiting in the hallway while I had to wait to get new keys made, which took a long time as multiple people were waiting. The next day, the airline returned our lost luggage to the hotel front desk. No one contacted us. We went to inquire about the luggage and they said it never arrived. We went back to the airport and the airport staff called the hotel after confirming the courier had dropped off the luggage- the hotel staff again said our luggage wasn’t there. This was our daughter’s car seat so we had to go out and get another car seat. Then, right before leaving, we checked in again, and then it turns out you had the luggage/car seat the whole time. Very frustrating and negative experience.

Customer review rating 5.0/5

Wayne R. Families - Confirmed reviews ALL

Very simple for us.

Customer review rating 4.5/5

E. E. Business - Confirmed reviews ALL

As a airport hotel,it is very nice

Dear E., Thank you for your kind review. We are delighted to know that you enjoyed your comfortable stay and appreciated our convenient airport location, as well as the service provided by our team. We truly appreciate your positive feedback and look forward to welcoming you back on your next visit. Kind regards, Alice Rodolico Guest Relations

Customer review rating 4.5/5

Pedro D. M. Couples - Confirmed reviews ALL

Hotel is clean and comfortable, staff is helpful and pleasant to deal with, only downside is how time consuming it is to get anywhere.

Dear Pedro, Thank you for sharing your feedback. We are delighted to hear that you found our hotel clean, comfortable, and that our team made you feel welcome. We understand that travelling to and from the city can take some time, and we appreciate your comments. We hope that our convenient location near Linate Airport was a positive aspect of your stay. We look forward to welcoming you back in the future. Kind regards, Alice Rodolico Guest Relations

Other web-users rate our hotel

  • 983 reviews 8.2/10 Location
  • 1,394 reviews 5.9/10 Room
  • 1,512 reviews 8/10 Service
  • 69 reviews 4.4/10 WiFi
  • 602 reviews 4.9/10 Cleanliness
  • 561 reviews 6.3/10 Food
  • 537 reviews 7.8/10 Breakfast
  • 422 reviews 4.2/10 Value

Powered by Trustyou

Frequently asked questions

Our other establishments nearby

All our hotels in Milan Hotels