ibis Milano Malpensa Aeroporto 3 stars

Customer review rating (ALL Rating) 4.3/5 438 reviews

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Via al Campo 100, Cardano Al Campo, CIN IT012032A1K8SDQBDN, 21010 CARDANO AL CAMPO, Italy

Description

Hotel extras

  • A 10-minute drive to Milan's Malpensa Airport, covered parking for a fee

  • Family friendly and Pet friendly

  • Restaurant service temp. available at Novotel Malpensa, located opposite

  • Meeting rooms available for meetings and corporate events

  • Fitness center

Our accommodation(s)

Hotel location

ibis Milano Malpensa Aeroporto

Via al Campo 100, Cardano Al Campo, CIN IT012032A1K8SDQBDN
21010 CARDANO AL CAMPO
Italy

GPS:45.6427, 8.76047

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

IBIS KITCHEN

Our Ibis Kitchen restaurant will open soon with new dishes and specialties; in the meantime, enjoy the quality of the tasty artisan pizzas at the Gourmet Bar in Novotel Malpensa.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.3/5  438 reviews

Customer review rating 4.5/5

Stefan M. Business - Confirmed reviews ALL

Friendly welcome, great service

Customer review rating 4.5/5

Manuel B. Solo - Confirmed reviews ALL

Really convenient Thanks to the good service of Mattia really helpful night and early morning.

Dear Guest, Thank you for taking the time to share your feedback regarding your recent stay with us. We are delighted to learn that you found our hotel convenient and that Mattia's service made such a positive impression on your experience. We will be very pleased to share your kind words with him; recognition like yours is a great source of motivation for our team. At the same time, we have carefully noted your ratings regarding the accommodation and, in particular, cleanliness. Please accept our sincere apologies for not fully meeting your expectations in this area. Your feedback is extremely valuable and will be shared with our Housekeeping team so that we can continue improving our standards and guest experience. We are pleased that you appreciated the Wi-Fi service, value for money, and the efficiency of both check-in and check-out procedures. Thank you once again for your comments and for your loyalty as an ALL member. We hope to have the opportunity to welcome you back soon and provide an even better experience. Kind regards, Sara Guest Relations Manager

Customer review rating 3.5/5

Suzanne G. Solo - Confirmed reviews ALL

I was disappointed that there were no shortle options during the day, only morning and night. The hairdryer kept going out. Probably needs replacing. The shuttle, when it did come, was an excellent service, especially for the.c.ost.

Dear Guest, Thank you for taking the time to share your comments regarding your recent stay with us. While I am pleased to read that you appreciated the friendliness and professionalism of our front desk team, as well as the shuttle service, I am truly sorry to learn that some aspects of your stay did not fully meet your expectations. Please accept my apologies regarding the hairdryer issue you experienced in your room. Your comment has been shared with our maintenance team so that the equipment can be checked and replaced if necessary. I also understand your disappointment concerning the shuttle schedule during the daytime. We appreciate your feedback, as it helps us better understand our guests’ expectations and identify possible areas for improvement. Thank you once again for your valuable comments and for your loyalty as an ALL member. We sincerely hope to have the opportunity to welcome you back in the future and provide you with an improved experience. Kind regards, Sara Guest Relations Manager

Customer review rating 5.0/5

Shiva K. T. Couples - Confirmed reviews ALL

The reception persons Mr. Victorio, ( the tall person) was very helpful. The other person Mr. Mateo was also very kind and helpful during the day time.

dear guest, Thank you very much for taking the time to share your excellent feedback following your recent stay with us. We are truly delighted to know that you had a pleasant stay and that our reception team contributed positively to your experience. Mr. Vittorio and Mr. Matteo will be especially happy to receive your kind words and recognition for their helpfulness and professionalism. It is also a pleasure to read that you appreciated the cleanliness, value for money, WiFi service, and our commitment towards sustainability. Your encouraging comments are a great motivation for the entire team. At the same time, thank you for sharing your feedback regarding the breakfast selection. Guest comments are very valuable to us and help us continue improving our services. We sincerely appreciate your loyalty as an ALL Gold member and we look forward to welcoming you and your partner back again very soon. Kind regards, Sara Guest Relations Manager

Customer review rating 3.0/5

Jeremy S. H. C. Couples - Confirmed reviews ALL

Great service and response when I was coordinating the visit. However rather disappointed that room did not even had kettles.

Dear Guest, Thank you for taking the time to share your feedback following your recent stay with us. We are very pleased to read that you appreciated the service provided by our team, both during your booking process and throughout your stay. Your kind comments regarding our staff are truly appreciated. At the same time, we are sorry to learn that the in-room amenities did not fully meet your expectations, in particular regarding the absence of a kettle in the room. As part of the ibis brand standard, kettles are not systematically provided in rooms; however, hot water is always available upon request at the bar or reception, and our team is always happy to assist. Your comments regarding value for money and room comfort have also been noted and shared with the relevant departments for review. Thank you once again for your valuable feedback. We hope to have the pleasure of welcoming you back in the future for an even more comfortable stay. Kind regards, Sara Guest Relations Manager

Other web-users rate our hotel

  • 428 reviews 8.2/10 Location
  • 557 reviews 5.5/10 Room
  • 553 reviews 8.3/10 Service
  • 14 reviews 8.6/10 WiFi
  • 250 reviews 5.9/10 Cleanliness
  • 245 reviews 4.7/10 Comfort
  • 180 reviews 7.1/10 Breakfast
  • 169 reviews 5/10 Value

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