ibis Milano Malpensa Aeroporto 3 stars

Customer review rating (ALL Rating) 4.3/5 514 reviews

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ibis Milano Malpensa Aeroporto - Image 1
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Via al Campo 100, Cardano Al Campo, CIN IT012032A1K8SDQBDN, 21010 CARDANO AL CAMPO, Italy

Description

Hotel extras

  • A 10-minute drive to Milan's Malpensa Airport, covered parking for a fee

  • Family friendly and Pet friendly

  • Restaurant service temp. available at Novotel Malpensa, located opposite

  • Meeting rooms available for meetings and corporate events

  • Fitness center

Our accommodation(s)

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Room 1

Hotel location

ibis Milano Malpensa Aeroporto

Via al Campo 100, Cardano Al Campo, CIN IT012032A1K8SDQBDN
21010 CARDANO AL CAMPO
Italy

GPS:45.6427, 8.76047

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Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

IBIS KITCHEN

Our Ibis Kitchen restaurant will open soon with new dishes and specialties; in the meantime, enjoy the quality of the tasty artisan pizzas at the Gourmet Bar in Novotel Malpensa.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.3/5  514 reviews

Customer review rating 5.0/5

Carlo B. Solo - Confirmed reviews ALL

Dear Guest, Thank you very much for your wonderful feedback and for awarding us such an excellent rating. We are delighted to know that you enjoyed your stay and that Vittorio made such a positive impression on you. We will be pleased to share your kind words with him, as he will certainly be happy to know that his warm welcome and recommendations exceeded your expectations. Thank you also for your comment regarding the toothbrush and toothpaste. Please note that these amenities are not included in the room amenities at ibis hotels. However, they are available for purchase at the reception should guests require them during their stay. We sincerely appreciate your loyalty as an ALL Gold member and thank you for recommending our hotel. We look forward to welcoming you back to ibis Milano Malpensa Aeroporto in the near future. Kind regards, Sara Guest Relations Manager

Customer review rating 4.0/5

Nuno P. Business - Confirmed reviews ALL

Dear Guest, Thank you for taking the time to share your feedback following your stay at ibis Milano Malpensa Aeroporto. We are pleased to hear that everything went as expected and that you appreciated the friendliness, professionalism, and courtesy of our reception team, both upon arrival and departure. Your kind words will be shared with them as a great encouragement. We sincerely apologize for the disturbance caused by the noise in the corridors during housekeeping activities. We have shared your comment with our housekeeping team to remind everyone of the importance of maintaining a quiet and comfortable environment for our guests, especially during rest hours. Thank you again for your valuable feedback. We hope to have the pleasure of welcoming you back for an even more enjoyable stay. Kind regards, Sara Guest Relations Manager

Customer review rating 4.5/5

Alice M. Families - Confirmed reviews ALL

Dear Guest, Thank you for taking the time to share your experience and for your excellent rating! We are delighted to know that our convenient location near the airport made your stay more comfortable and that our reception team was able to assist you with transportation despite your late arrival. It is especially rewarding to hear that our staff's kindness and willingness to help made a positive impression on you and your family. We are also pleased that you found your room spotless. Your compliments will be shared with our housekeeping team, who will be delighted to know that their efforts were appreciated. Thank you once again for your kind words. We look forward to welcoming you and your family back on your next visit. Kind regards, Sara guest relations manager

Customer review rating 4.0/5

Anthony S. Solo - Confirmed reviews ALL

Dear Guest, Thank you for taking the time to share your feedback following your recent stay with us. We are delighted to know that you chose our hotel for the final night of your European holiday and that our convenient location for Malpensa Airport, the smooth check-in and check-out experience, and the friendliness of our team contributed to a pleasant stay. It is also wonderful to hear that you found our hotel to offer excellent value for money. We appreciate your comments regarding the room and cleanliness, as they help us identify opportunities for improvement. Please be assured that your feedback has been shared with our housekeeping team so that we can continue enhancing the comfort and quality of our guests' experience. Thank you once again for your recommendation. We hope to have the pleasure of welcoming you back should your travels bring you through Malpensa again. Kind regards, Sara Guest Relations Manager

Customer review rating 2.5/5

Jian M. Friends - Confirmed reviews ALL

Dear Guest, Thank you for taking the time to share your detailed feedback. We are truly sorry to read about the inconveniences you experienced during your stay, especially regarding the airport shuttle waiting time and the unexpected entry into your room by housekeeping. Please accept our sincere apologies, as we fully understand how unsettling and frustrating these situations must have been. Your comments regarding the shuttle communication and procedures have been shared with the relevant team to improve clarity and coordination for late-night arrivals. We also take very seriously your concern about room entry, and we will review this internally to ensure proper procedures are always respected and that guest privacy is fully protected. We regret that our team’s response did not meet your expectations at the time, and we appreciate you bringing this to our attention. Feedback such as yours is essential for us to improve service quality across all departments. We hope to have the opportunity to restore your confidence in the future and provide you with a much better experience. Kind regards, Sara Guest Relations Manager

Other web-users rate our hotel

  • 444 reviews 8.2/10 Location
  • 599 reviews 5.8/10 Room
  • 625 reviews 8.2/10 Service
  • 12 reviews 9.3/10 WiFi
  • 264 reviews 6.5/10 Cleanliness
  • 260 reviews 4.7/10 Comfort
  • 189 reviews 7/10 Breakfast
  • 188 reviews 6.1/10 Value

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