ibis Milano Malpensa Aeroporto 3 stars

Customer review rating (ALL Rating) 4.3/5 383 reviews

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Description

Hotel extras

  • A 10-minute drive to Milan's Malpensa Airport, covered parking for a fee

  • Family friendly and Pet friendly

  • Restaurant service temp. available at Novotel Malpensa, located opposite

  • Meeting rooms available for meetings and corporate events

  • Fitness center

Our accommodation(s)

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Room 1

Hotel location

ibis Milano Malpensa Aeroporto

Via al Campo 100, Cardano Al Campo, CIN IT012032A1K8SDQBDN
21010 Cardano Al Campo
Italy

GPS:45.6427, 8.76047

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms

IBIS KITCHEN

Our Ibis Kitchen restaurant will open soon with new dishes and specialties; in the meantime, enjoy the quality of the tasty artisan pizzas at the Gourmet Bar in Novotel Malpensa.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  383 reviews

TripAdvisor Rating  3.9/5  1,853 reviews

Disappointed

Customer review rating 3.0/5

Elly Couples - Confirmed reviews ALL

Dear Guest, Thank you for taking the time to share your feedback. We sincerely apologize for the issues you experienced during your stay. Your comments about the mold in the shower grout, the cold breakfast, and the malfunctioning coffee machine are concerning, and we will address them with our maintenance and kitchen teams immediately to ensure these issues are resolved. We also appreciate your feedback regarding the WiFi speed and breakfast quality. We will work on improving both the hot food options and the coffee service to meet the high standards that our guests expect. Your input is invaluable in helping us improve, and we hope to have the opportunity to welcome you back for a better experience in the future. Best regards, Sara Guest Relations Manager

Handy for airport

Customer review rating 3.0/5

Nc Business - Confirmed reviews ALL

dear guest, Thank you for sharing your feedback. We\'re happy to hear that you found the hotel convenient for the airport and that you enjoyed the breakfast. However, we sincerely apologize for the unpleasant smell in your room and the cleanliness issues you encountered. This is certainly not the experience we aim to provide, and we will look into improving this aspect. We also appreciate your comments regarding the taxi service, and we’ll be sure to review that as well to better guide our guests. We’re glad that despite these issues, the windows and the sunny morning were able to offer some comfort. We truly appreciate your feedback and hope to have the chance to welcome you back for a much improved stay. best regards Sara Guest relations manager

It could be better...

TripAdvisor rating 3.0/5

CASBV TripAdvisor review

dear guest, Thank you for sharing your feedback. We appreciate that you found our location convenient for Malpensa Airport. We also value your suggestion regarding clearer information on transfers, prices, and breakfast during the booking process. This is something we will definitely review to improve the experience for future guests. We’re glad to hear that the receptionist on the night shift was proactive, but we’re sorry to hear that the staff the following day did not meet your expectations in terms of attitude. We take these concerns seriously and will work on ensuring that our team consistently delivers a welcoming and positive experience. We hope to have the opportunity to welcome you again and provide a more enjoyable stay. best regards Sara Guest Relations Manager

Very disappointed.

Customer review rating 0.5/5

Tomer Families - Confirmed reviews ALL

dear guest, Thank you for sharing your feedback. We are truly sorry to hear that your experience did not meet your expectations. Cleanliness and comfort are top priorities for us, and we deeply regret that the room and hallway did not meet the standard you deserve. Please be assured that we will address the issues you mentioned with our housekeeping team and ensure improvements are made. We value your comments and are committed to providing a better experience for our future guests. We sincerely hope you will give us another opportunity to welcome you back in the future. best regards Sara Guest relations Manager

Very good and clean accomodation

Customer review rating 4.5/5

Max V. Business - Confirmed reviews ALL

Dear Guest, Thank you so much for your detailed and positive feedback! We are thrilled to hear that you had a pleasant and smooth experience with us, from the efficient check-in to the helpfulness of our team. It's great to know that the room was clean and well-arranged, and that you felt you received good value for the price. We’re also pleased that you enjoyed the upgrade, and we truly appreciate your recommendation of our loyalty programme. It’s our goal to provide a seamless and enjoyable stay, and we’re grateful for your kind words. We look forward to welcoming you back again in the future and hope to exceed your expectations once more. Warm regards, Sara Guest Relations Manager

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Other web-users rate our hotel

  • 442 reviews 8.3/10 Location
  • 526 reviews 5.3/10 Room
  • 487 reviews 7.9/10 Service
  • 19 reviews 8.1/10 WiFi
  • 267 reviews 4.7/10 Comfort
  • 237 reviews 6.1/10 Cleanliness
  • 201 reviews 6.6/10 Breakfast
  • 169 reviews 5.4/10 Value

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