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ibis Milano Malpensa Aeroporto Hotel 3 stars

Customer review rating 4.3/5 1,819 reviews
ibis Milano Malpensa Aeroporto
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Hotel extras

  • Business Corner and free WIFI throughout the hotel

  • Near the airport. Free shuttle service available from 5am to 0:45am (charges apply)

  • Meeting rooms available

  • Paying covered outdoor car park

  • Fitness Center

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • Air conditioned
  • Airport shuttlePaying
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PMPaying
  • Laundry
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Snack & beverage machine
Leisure and activities
  • Fitness centre
Business services
  • 4 meeting room(s)
  • Self service business centre
  • Copy/print service available

Hotel location

ibis Milano Malpensa Aeroporto

Via al Campo 100
Cardano Al Campo
21010
cardano al campo
italy

Tel: +3903311834711

Fax: (+39)0331/1832111

Contact email

Check-in from 14h00

Check out up to 12h00

  • MALPENSA SHUTTLE BUS :   MALPENSA TERM. 2

  • By plane

    LINATE AIRPORT At 56km / 34.8 miles

  • By plane

    MALPENSA APT At 6.5km / 4.04 miles - Shuttle paying

  • By plane

    MXP At 6.5km / 4.04 miles - Shuttle paying

  • By plane

    ORIO AL SERIO At 86km / 53.44 miles

  • By train

    MALPENSA FNME At 6.5km / 4.04 miles

  • By train

    MILANO CENTRALE At 44km / 27.34 miles

GPS :45.6427, 8.76047

Our accommodations

Inviting, modern and cozy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

Accessible room

Standard Room with 1 double bed

  • Max. number of persons: 2
  • Area: From 19m²
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Direct dial telephone
Accessible room

Standard Room with twin beds

  • Max. number of persons: 2
  • Area: From 19m²
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Direct dial telephone
Accessible room

Standard Room with 1 double bed and 1 single bed

  • Max. number of persons: 3
  • Area: From 19m²
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Direct dial telephone
Accessible room

Premium Room with 1 double bed

  • Max. number of persons: 2
  • Area: From 19m²
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Direct dial telephone

Our restaurants and bars

IBIS KITCHEN

Type of cuisine: Mediterranean

Innovative cuisine, an almost endless selection of dishes that can be made into customized menus. In our "ibis Kitchen" restaurant, you can choose what you fancy from a whole host of delicious meals

Dinner

19:00 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BAR

Photo non contractuelle / Strictly non binding

The bar is open 24 hours a day, 7 days a week. While relaxing at the hotel, why not also enjoy a good drink or one of our tasty snacks.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 4

  • Maximum size: 80 m²

  • Maximum capacity: 56 people

Find out more

Our guest reviews for
ibis Milano Malpensa Aeroporto

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

1,819 reviews

tripadvisor

TripAdvisor Rating 4.0/5

1,785 reviews

Good stay

Customer review rating 4.3/5

Anonymous Business - 28/01/2020 Confirmed reviews ALL

Nice clean room,parking places around the hotel,indoor garage available too.The hotel is situated just few km from the Malpensa airport terminal 1 and 2.Hotel shuttle bus to the airport available.Staff team very kind and helpfull

Dear Guest, We very much appreciate your comments regarding your stay at the ibis Milano Malpensa Aeroporto. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andrea Morandini - general manager

Nice hotel located few km from malpensa airport

TripAdvisor rating 4.0/5

Global12971459955 Business - 28/01/2020 TripAdvisor review

Nice hotel situated few km from malpensa airport - terminal 1 and 2.Parking places around the building free of charge and garage per request.Room nice and clean.Staff team kind and helpfull.Hotel Shuttle service to the airport available.

Excellent hotel

Customer review rating 4.3/5

Ariel E. Business - 25/01/2020 Confirmed reviews ALL

I enjoyed my stay with your nice staff and clean and nice rooms

Dear Guest, We very much appreciate your comments regarding your stay at the ibis Milano Malpensa Aeroporto. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andrea Morandini - general manager

good location, local village worth strolling around

Customer review rating 4.3/5

Paul Couples - 24/01/2020 Confirmed reviews ALL

good

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Andrea Morandini - general manager

A confortable night on a business trip

Customer review rating 4.3/5

Joan, C. Business - 17/01/2020 Confirmed reviews ALL

I stayed just overnight for a short business trip. Everything was fine. Close to the airport, good food and nice staff.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Andrea Morandini - general manager
Customer review rating 4.3/5

Giambattista A. Couples - 16/01/2020 Confirmed reviews ALL

met expectations

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Andrea Morandini - general manager

Excellent value

Customer review rating 4.3/5

Miguel Solo - 16/01/2020 Confirmed reviews ALL

This property is not at Malpensa airport, but it is quite close and it offers great value compared to the hotel that is right at Terminal 1.

Dear Guest, We very much appreciate your comments regarding your stay at the ibis Milano Malpensa Aeroporto. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andrea Morandini - general manager

Excelent

Customer review rating 4.3/5

Luciana Business - 12/01/2020 Confirmed reviews ALL

Very close to the airport and easy to reach. Great service at check in and out.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Andrea Morandini - general manager

Unsatisfactory.. the room was suppose to be non smoking, but smelt badly of smoke.

Customer review rating 4.3/5

Kieran S. Couples - 11/01/2020 Confirmed reviews ALL

I was not impressed with the room. There were hairs on the towels from previous guests and the room smelt badly of smoke even though we had asked for a non smoking room during the check in process. The room was also extremely noisey. All through the night we could hear people outside coming and going. Luckily we were only staying in room for 8 hours. We have another booking at the same hotel in a few days. Hopefully we have a better experience then.

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Andrea Morandini - general manager

Enjoyable

Customer review rating 4.3/5

Nicola C. Couples - 05/01/2020 Confirmed reviews ALL

Relaxing and easy experience.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Andrea Morandini - general manager

Convenient for the airport

Customer review rating 4.3/5

Ann Couples - 23/12/2019 Confirmed reviews ALL

Very comfortable and friendly staff

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Andrea Morandini - general manager

All was OK!

Customer review rating 4.3/5

Anonymous Business - 20/12/2019 Confirmed reviews ALL

Stay was smooth, rooms are clean and shuttle to airport was on time!

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Andrea Morandini - general manager

Great Value for the Price

Customer review rating 4.3/5

Doris A. Couples - 15/12/2019 Confirmed reviews ALL

We appreciate the cleanliness. It is simply a great place for overnight.. .near the airport.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Andrea Morandini - general manager

RECEPTION AND manager behave eccellent;

TripAdvisor rating 4.0/5

SergioPitts Solo travel - 10/12/2019 TripAdvisor review

I usually travel for job due to my particular job. I normally use many Hotels.My opinion is that in this hotel starting form Booking, to service and manager of the Hotel, I Believe these people are special because they always try to the best for they Customer. I suggest this hotel, special human Being and workers.

Customer review rating 4.3/5

Tony Business - 09/12/2019 Confirmed reviews ALL

You have lovely staff working in the Hotel Ibis Malpensa

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Andrea Morandini - general manager

Everything is OK

Customer review rating 4.3/5

А. Couples - 02/12/2019 Confirmed reviews ALL

Everything was good but during my stay the kitchen was not functioning so we were advised to go to Novotel restaurant. The receptionist kindly provided us with a 10% discount coupon.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Andrea Morandini - general manager

business stay in Malpensa

Customer review rating 4.3/5

Dominique C. Business - 25/11/2019 Confirmed reviews ALL

Convenient location not too far from the Airport in Milano Malpensa airport. Hotel is a good price for the location. classic Ibis hotel. Breakfast is okay for this type of hotel nothing fancy.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Andrea Morandini - general manager

Room was good but the front desk customer service is lacking

Customer review rating 4.3/5

T. Solo - 18/11/2019 Confirmed reviews ALL

Rooms are always clean and comfortable. The pricing is very reasonable. The only thing that could be better is the front desk clerks. They are not very friendly and rarely do they smile and greet you warmly. They almost have a don't care attitude. The front desk staff on many occasions is sitting in the back office while you are waiting for them to appear at the front desk. They should be at the front desk waiting for you to arrive at all times.

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Andrea Morandini - general manager

Abysmal shuttle service information

Customer review rating 4.3/5

Anthony H. Business - 12/11/2019 Confirmed reviews ALL

This is the information on your website for the shuttle from MXP - "Many hotels offer prepaid and complimentary shuttle service to and from the airport. If this is a service the property offers, you will need to make arrangements directly with the hotel and additional charges may apply." What use is that? I called the one number I could find (+39…711), which promised that someone would help me shortly, but no-one picked up the phone, and after 15 minutes I gave up. I called again after about 10 minutes and this time someone did pick up, telling me that the shuttle bus would be at Terminal 2 in about 5 minutes. It actually took 15 minutes before the bus showed up. Why can't you provide information on your website about the schedule and pickup locations? The answer is that you don't care.

Dear guest, Thank you for taking the time to tell us about your experience at the ibis Milano Malpensa Aeroporto. I am sorry that your experience did not meet your expectations; allow me to express my sincerest apologies. Our Shuttle Bus runs every half an hour from Hotel to Terminal 1 and 2 which means twice per hour. You can find the information in our web site (www.ibis.com). Sincerely, Andrea Morandini - general manager

I have given feed back during the stay got fobbed off. Yoiu clearly are notserious about oit

Customer review rating 4.3/5

Ron C. Business - 06/11/2019 Confirmed reviews ALL

Please read my emailI sent you on the night I stayed at Malpensa

Dear Ron C., I copy and paste the aswer already sent you on Octotber 30th at 16:57 Dear Mr. C., Thank you for taking the time to tell us about your experience at the Ibis Milano Malpensa Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Unfortunately the hotel system has already switched in the winter time considering the outside temperature. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Gabriele Pregnolato - Front Office Manager
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