Dear Guest, Thank you for your feedback. We are pleased to hear that you found the room clean and comfortable. However, we regret that you experienced issues with the air conditioning and electricity. Your comments are valuable in helping us enhance our services for future guests. Best regards, Giosuè Front Office Manager

Dear Guest, Thank you for your positive feedback regarding your recent stay. We are pleased to hear that you found our accommodations comfortable and enjoyed the breakfast and complimentary parking. We appreciate your support and look forward to welcoming you again in the future. Best regards, Giosuè Front Office Manager

Cher Client, Nous vous remercions pour votre retour positif. Nous sommes ravis d'apprendre que votre séjour s'est bien déroulé. Votre satisfaction est notre priorité, et nous serions heureux de vous accueillir à nouveau dans notre établissement. Cordialement, Giosuè Front Office Manager

Dear Guest Thank you for your positive feedback regarding your stay at ibis Como. We are delighted to hear that you appreciated our cleanliness, parking options, and the friendly atmosphere created by our staff.Your satisfaction is our priority. Best regards, ibis Como

Dear Guest, thank you for sharing your feedback with us. We are pleased to learn that your overall experience was pleasant. Your feedback is very valuable to us to continue improving the quality of our service and provide the high standards we strive to offer. We hope to welcome you again in the future for a more pleasant stay. Kind regards, Chiara - Guest Relations - ibis Como

Dear Guest, Thank you for taking the time to share your feedback about your recent stay. We are sincerely sorry to receive your negative rating and to learn that you did not feel your stay represented good value for money. We regret that your experience did not meet your expectations on this occasion. Thank you for sharing your comments with us. We truly value our guests' opinions, and your remarks will be shared with the relevant teams as we continue working to improve our services and maintain the high standards we strive to offer. Kind regards, Chiara - Guest Relations - ibis Como

Dear Guest, Thank you for sharing your opinion about your recent stay. We are pleased to learn that you have been choosing our hotel over the years. However, we are sincerely sorry to know that our breakfast service did not meet your expectations during your last visit, while we are delighted that our team's kindness and professionalism have been appreciated. We truly appreciate the details you shared regarding the aspects that influenced your satisfaction with our breakfast service. Your feedback is valuable to us and will help us continue improving to provide the high-quality experience we strive to offer. We hope to welcome you again in the future for a stay that fully meets your expectations. Kind regards, Chiara - Guest Relations - ibis Como

Dear Guest, Thank you for sharing your opinion about your recent stay. It is a pleasure to read your kind words of appreciation and to learn that your experience was comfortable and pleasant. We are pleased that the welcome and professionalism of our staff, as well as the cleanliness of your room, met your expectations and contributed to making your stay even more comfortable. We hope to welcome you again in the future for more enjoyable stays. Kind regards, Chiara - Guest Relations - ibis Como

Dear Guest, Thank you for sharing your feedback about your stay at ibis Como. We are pleased to learn that your experience was pleasant and that you appreciated the hotel's location and the kindness of our staff. Your feedback is very valuable to us, and I will be pleased to share it with the entire team. It encourages us to keep improving our services and provide the high-quality experience we strive to offer. We hope to welcome you again soon. Kind regards, Chiara - Guest Relations - ibis Como

Dear Guest, thank you for sharing your feedback with us. We are truly sorry for the inconvenience experienced during your stay, and we sincerely apologize for this incident. Guest safety and comfort are very important to us. Our housekeeping team is trained to strictly respect the “Do Not Disturb” sign and to always announce themselves before entering a guest room. We regret that, on this occasion, these procedures were not correctly followed, and we fully understand how uncomfortable this may have made you feel. Your comment is extremely valuable to us, and we have already taken the necessary steps with the team to ensure this does not happen again in the future. We have already reached out to you directly to address the matter and ensure proper follow-up has been taken care of. We hope to have the opportunity to welcome you back in the future and restore your confidence in our service. Kind regards, Chiara - Guest Relations - ibis Como

Dear Guest, thank you for sharing your opinion about your recent stay with us. We are sincerely sorry for the problems experienced in your bathroom; we understand that this may have affected your overall satisfaction. Our guests’ comfort is very important to us and we will take your comment seriously into consideration, sharing it with all the departments involved in order to solve the issue reported. We thank you for your valuable feedback, which helps us continue improving our services and provide the high level of hospitality we aim for. We hope you will give us the opportunity to welcome you again in the future, so that you may experience a more enjoyable stay. Kind regards, Chiara-Guest Relations-ibis Como

Dear Guest, Thank you for sharing your feedback about ibis Como. We are pleased to learn that you had a pleasant stay with us. We are delighted to receive your kind words and to know that you appreciated the fast check-in process, the friendliness of our staff, and the quality of our breakfast, as well as the benefits of our loyalty program. Offering high-quality guest experiences is very important to us; your valuable feedback encourages us to keep improving our services and maintain the high standards we strive to offer. We look forward to welcoming you again in the future for more enjoyable stays. Chiara - Guest Relations - ibis Como

Dear Guest, thank you for sharing your feedback about your stay. We are pleased to learn that the comfort of our rooms, as well as the quality of our breakfast and the hotel parking, met your expectations. We are also happy to read that you appreciated the friendly welcome received by our staff; I will be happy to share your kind words with the entire team. Thank you for reporting the issue with the shower in your room. We are sorry for the inconvenience caused and we hope it did not impact too much your overall experience. Your report has been promptly forwarded to our maintenance team, and the necessary action has already been taken to resolve the issue. We hope to welcome you again in the future for an even more enjoyable stay. Kind regards, Chiara - Guest Relations - ibis Como

Dear Guest, thank you for sharing your feedback on your stay with us. We are sincerely sorry for the problems experienced in the rooms assigned, and we regret that the buffet service has not met your expectations; we understand that, although our staff managed to assign an upgraded room, this may have negatively influenced your overall experience. We have completed the renewal of all our beds last week, and we are constantly working on upgrading our services. Your feedback is very important to us, and I will share it with all the departments involved to keep improving our services and the comfort of our rooms, and to provide the high standard of hospitality we aim for. We hope you will choose our hotel again in the future and experience a more enjoyable stay. Kind Regards, Chiara-Guest relations-ibis Como

Dear Guest, Thank you for sharing your opinion on your recent stay at ibis Como. We are pleased to read that your overall experience was good. We are sorry that, although the quality of food in our restaurant met your expectations, you experienced some delay in refilling items on our buffet. We are committed to offering high-quality services to our guests; your feedback is very valuable to us and helps us continue improving our services and reach the high standards we aim for. We hope to have the chance to welcome you again in the future. Kind regards, Chiara-Guest Relations-ibis Como

Dear Guest, thank you for sharing your feedback on your recent stay. We are happy to read that the welcome received and the cleanliness of the room met your expectations. Your opinion is valuable to us; it encourages us to keep improving our services to provide the high quality of service we aim for. I will share your feedback with all the team and look forward to welcoming you again, for an even more enjoyable stay. Kind regards, Chiara-Guest Relations-ibis Como