Mercure Milano Solari 4 stars

Customer review rating (ALL Rating) 4.1/5 502 reviews

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Mercure Milano Solari - Image 1
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Via Pietro Orseolo 1, 20144 MILANO, Italy

Description

Hotel extras

  • Affiliated external garage for a fee with valet service

  • Free Sky channels.

  • Grand Buffet Breakfast.

  • 100% NON-SMOKING rooms.

  • Bar aperto dal Lunedi a Sabato dalle 07:00 alle 12:00 e dalle 18:30 alle 23

Our accommodation(s)

Hotel location

Mercure Milano Solari

Via Pietro Orseolo 1
20144 MILANO
Italy

GPS:45.456848, 9.168612

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

THE CLUB 1

Relax and enjoy your favorite aperitif skillfully prepared by our barman in an elegant atmosphere with exemplary service. Our impressive wine list will delight even the most sophisticated palates.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.1/5  502 reviews

TripAdvisor Rating  3.9/5  1,230 reviews

Customer review rating 4.5/5

Marco G. Solo - Confirmed reviews ALL

Just one night but comfortable

Customer review rating 0.5/5

Wei K. C. Business - Confirmed reviews ALL

I noticed from my credit card record that an amount of €605.15 was charged to my account. However, after checking with my colleague Mr. René Delonge, who stayed at the hotel on my behalf, he confirmed that he had already paid €564.75 for the rooms upon check-out. It seems there might have been a double payment, and I have emailed and tried to call, no further actions yet! This is totally unacceptable! I have been staying in Accor hotel chain many years and pretty enjoyed it since this time! Very poor, very disappointed!

Customer review rating 2.0/5

Ronald M. Couples - Confirmed reviews ALL

Uncomfortable bed, room cleaning service poor. Coffees cups not replaced. Sign in fridge said water was complimentary but apparently only for first night. I had to go down to reception to ask for coffee cups, milk and water every night. No phone in room to contact reception. Most positive thing was five minutes walk to metro.

apartment good , but poorly equipped kitchen/TV

TripAdvisor rating 4.0/5

private p TripAdvisor review

I stayed, solo traveller, November-2025 in one of the 8 apartments that have a separate entrance from the street beside the entrance to reception. I arrived early before midday and after a short wait my room was ready and the male receptionist was helpful, courteous, efficient and had perfect English, as was the checkout staff. The 1-bed apartment was clean, modern, spacious although the bathroom had a bad smell from the drains which I solved by opening the tilting window (after I found a key). I could hear noise from the street at night but earplugs solved that problem. The bed was firm and comfortable. Very convenient location for Navigli and Duomo (20mins by tram) and south-central Milan, and metro M2 and trams lines10 and 14 stop beside the hotel. For people who want to be near a supermarket there is a new LIDL supermarket around the corner (couple of minutes walk). For people who want fast-food there is a late-opening Burger King next door, plus various pizza/pasta places right outside the hotel and other restaurants a short walk nearby, and at least two coffee shops within a few minutes walk. For people with luggage coming from Linate via M4, the more step-free access is to exit M4 at De Amicis, take the elevator or escalator up to the street, then take Tram 14 southbound at the nearby stop to get off at Solari stop outside the hotel (which is 3 stops later). Otherwise the transit change between M4 and M2 at San Ambrogio involves a lot more walking and a lot more steps up and down that are hostile for large luggage. A negative was the claimed "fully equipped" kitchen which was inadequate, (and easily fixable by Accor). There was no teapot (unthinkable for tea drinkers), no drinking glasses for wine or juice, only a *single* spoon/knife/fork/teaspoon, a single ceramic cup, a single plate/bowl etc! Minimalism to the extreme for no real cost saving. No microwave. No cleaning utensils or dishwashing soap. The Electric-kettle did not work but reception resolved that on the same day which was really helpful. The cooker (old slow hotplates) and oven and capsule coffee-machine and refrigerator all worked well. There was only a single English-language TV channel (France24 rolling news), no BBC, no CNN etc which is poor for international visitors. Accor should improve these inexpensive aspects of the kitchen equipment and TV channel choice for English speaking visitors.. So if you are thinking of the apartment rooms at the Solari, this should help you decide. Despite the kitchen shortcomings, I would use these Solari apartments again.

Customer review rating 1.0/5

Sven H. Business - Confirmed reviews ALL

Servere Power Outage from 11pm onwards. No Service, no light, no warm water, no breakfast,.... Very scary athmosphere, even emergency lights were off at 5am. I am still messing the promised invoice - my stay ist 1 Werk passed. Unbelievable, nobody ist answering my claim. Positive: Ladies at the/during Check-in were really friendly and competent.

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Other web-users rate our hotel

  • 367 reviews 8.9/10 Location
  • 480 reviews 5.5/10 Room
  • 400 reviews 8.6/10 Service
  • 13 reviews 5.4/10 WiFi
  • 278 reviews 4.7/10 Comfort
  • 185 reviews 8/10 Breakfast
  • 145 reviews 6.8/10 Cleanliness
  • 91 reviews 2.9/10 Amenities

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.