Mercure Milano Solari

Mercure Milano Solari 4 stars

Customer review rating (ALL Rating) 4.2/5 535 reviews

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Hotel extras

Online check-in and fast check-out, free WIFI throughout the hotel, free Internet point in the lobby. The Club 1 bar is open 7 days a week from 7am until 2pm and from 6:30pm until 11:30pm. Parking is available in the outdoor parking garage (fee applies).

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

Mercure Milano Solari

Via Pietro Orseolo 1
20144 MILANO
Italy

GPS:45.456848, 9.168612

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
Near the property
  • Car park

THE CLUB 1 Non contractual photo

Relax and enjoy your favorite aperitif skillfully prepared by our barman in an elegant atmosphere with exemplary service. Our impressive wine list will delight even the most sophisticated palates.

Our accommodation(s)

59 perfectly soundproofed contemporary rooms with autonomously controllable A/C and free WIFI. The crowning glory is the Privilege Suite on the 6th floor, which has a terrace with panoramic view and boasts the most modern and exclusive facilities.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  535 reviews

TripAdvisor Rating  4.0/5  1,161 reviews

Well

Customer review rating 3.5/5

Marwan Friends - Confirmed reviews ALL

Room is very small Breakfast few items

Could have been better

Customer review rating 3.5/5

Anonymous Couples - Confirmed reviews ALL

The hotel rating is 4 stars but it's not actually reflected. Many amenities were msising, the hotel needs a bit of renovation, and the room is very small. Some staff at the reception don't speak English which was harder to communicate with them. We reserved as a last minute but it wasn't worth the 440$ that we have paid. It could have been better.

good milan stay

Customer review rating 4.0/5

Stuart H. Business - Confirmed reviews ALL

Was overnight, quite nice , breakfast was excellent and the hotel is located near the tram for easy ascess to the city

Dear Mr. Stuart, Greetings from Mercure Milano Solari Hotel 4* and thank you for taking the time to leave us a review. We are thrilled to know that you enjoyed your stay here in our property in the heart of Milan. We look forward to welcoming you back on a future visit! Warm regards, Tatiana Front Office Shift Leader

well located and nice staffs

Customer review rating 4.5/5

Anonymous Business - Confirmed reviews ALL

I had good stay here. It's very a simple/basic hotel with all needs. Clean and hotel staffs are so kind. I would go back to stay next time.

Dear Guest, We very much appreciate your comments regarding your stay at the Mercure Milano Solari. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tatiana Front Office Shift Leader

Worst reception possible

Customer review rating 0.5/5

Dr. S. P. Couples - Confirmed reviews ALL

In my opinion the person in the reception Mr. Ivan, should be in some other industry, not in hospitality business. We arrived around 10am. Mr. Ivan's body language as well his language was not at all welcoming. Milan is international tourist destination, we expect someone to understand English, if he know the English, he never showed that. He took the ID card, and money first and then told us that rooms are not ready you have to come back after 3PM. I was literally surprised, he could have told the same before taking the money or anything - why to go through all that and then inform the guest rooms are not ready. We requested if we can be accommodated. He showed ZERO interest. As if we have done a crime by arriving early. Thankfully Mr. Stage (hope i got that name correct) - prompted me to wait in the reception, once Mr. Ivan left the desk, he called someone from house keeping - and got a room number for us and allotted to us. We had a great interaction during our stay with Mr. Stage (again i may not be right on the name) Mr. Tommy and Ms. Michel, they were joyful and welcoming . But the experience we had with Mr. IVAN - will be there for long.

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Other web-users rate our hotel

  • 246 reviews 8.9/10 Location
  • 351 reviews 6.8/10 Room
  • 351 reviews 8/10 Service
  • 11 reviews 2.6/10 WiFi
  • 132 reviews 6.9/10 Cleanliness
  • 122 reviews 6.8/10 Breakfast
  • 59 reviews 5/10 Amenities
  • 45 reviews 5.2/10 Food

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