Mercure Milano Solari 4 stars

Customer review rating (ALL Rating) 4.0/5 750 reviews

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Mercure Milano Solari - Image 4

Description

Hotel extras

  • Affiliated external garage for a fee with valet service

  • Close to the Navigli district and Milan city center

  • Tram and metro stations near the hotel

  • Grand Buffet Breakfast.

  • Bar aperto dal Lunedi a Sabato dalle 07:00 alle 12:00 e dalle 18:30 alle 23

Our accommodation(s)

Book this hotel
Room 1

Our cozy room with a 140x200 cm French bed, free WiFi, air conditioning, LCD TV, minibar, laptop safe and kit to prepare an excellent cup of tea or coffee at any time.

Max. number of persons
1
Area
From 16 m² / 172 sq ft

Bedding

Single bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bidet
  • Hair dryer in bathroom
  • Make-up/magnifying mirror

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • RJ 45 Outlet

Phone Facilities

  • Direct dial telephone
  • Free access with phone card

Tv Facilities

  • Satellite/cable colour TV
  • Web TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Phone light for hearing impaired
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Visual alarm for hearing impaired

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Opening windows
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • 1 pers. max
  • 16 m² / 172 sq ft
  • Bedding 1 x Single bed(s)

Maximum comfort with 1 king size double bed 180 x 200cm, free WiFi, air conditioning, LCD TV, minibar, safe to store the PC safely and tea and coffee making facilities. Some rooms with a balcony.

Max. number of persons
2
Area
From 17 m² / 182 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bidet
  • Hair dryer in bathroom
  • Make-up/magnifying mirror

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • RJ 45 Outlet

Phone Facilities

  • Direct dial telephone
  • Free access with phone card

Tv Facilities

  • Satellite/cable colour TV
  • Web TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Phone light for hearing impaired
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Visual alarm for hearing impaired

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Opening windows
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bidet
  • Hair dryer in bathroom
  • Make-up/magnifying mirror

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • RJ 45 Outlet

Phone Facilities

  • Direct dial telephone
  • Free access with phone card

Tv Facilities

  • Satellite/cable colour TV
  • Web TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Phone light for hearing impaired
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Visual alarm for hearing impaired

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Opening windows
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk

Superior with a King size double bed, free WiFi, Nespresso, minibar with free soft drinks, HiFi docking station console, LCD TV, tea & coffee maker, courtesy product line, laptop safe, air conditioning.

Max. number of persons
2
Area
From 17 m² / 182 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Mini bar with free soft drinksAdditional charge

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bidet
  • Hair dryer in bathroom
  • Make-up/magnifying mirror

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • RJ 45 Outlet

Phone Facilities

  • Direct dial telephone
  • Free access with phone card

Tv Facilities

  • Satellite/cable colour TV
  • Web TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Phone light for hearing impaired
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Visual alarm for hearing impaired

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Opening windows
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk

Elegant Suite with 1 king-size bed (78 x 78"/200 x 200 cm), separate living area, private panoramic terrace, WIFI, HIFI/docking station, 2 LCD TVs, minibar with complimentary soft drinks, tea and coffee making facilities, Nespresso, VIP courtesy products.

  • Views:

    Garden View

Max. number of persons
4
Area
From 30 m² / 322 sq ft

Bedding

King size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bidet
  • Hair dryer in bathroom
  • Make-up/magnifying mirror

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • RJ 45 Outlet

Phone Facilities

  • Direct dial telephone
  • Free access with phone card

Tv Facilities

  • Satellite/cable colour TV
  • Web TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Phone light for hearing impaired
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Visual alarm for hearing impaired

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Opening windows
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk

Apartment

Apartment with 1 double bedroom, living room with sofa bed and kitchen

Contemporary design furnishings, large entrance, kitchen, bathroom with bathtub, free WIFI, TV, laptop safe, tea and coffee making facilities and independent entrance, ideal for longer stays.

Max. number of persons
4
Area
From 70 m² / 753 sq ft

Bedding

Single bed(s) x2

Queen size sofa bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bidet
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • RJ 45 Outlet

Phone Facilities

  • Direct dial telephone
  • Free access with phone card

Tv Facilities

  • Satellite/cable colour TV
  • Web TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Phone light for hearing impaired
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Visual alarm for hearing impaired

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Opening windows
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk

Apartment

Apartment with 1 double bedroom, living room and kitchen

Contemporary design furnishings, large entrance, kitchen, bathroom with bathtub, free WIFI, TV, laptop safe, tea and coffee making facilities and independent entrance, ideal for longer stays.

  • Views:

    City View

Max. number of persons
2
Area
From 70 m² / 753 sq ft

Bedding

King size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bidet
  • Hair dryer in bathroom
  • Make-up/magnifying mirror

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • RJ 45 Outlet

Phone Facilities

  • Direct dial telephone
  • Free access with phone card

Tv Facilities

  • Satellite/cable colour TV
  • Web TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Phone light for hearing impaired
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Visual alarm for hearing impaired

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Opening windows
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk

Apartment

Superior apartment with 1 French bed (140x200), living room and kitchen

With modern furnishings, entrance, fully equipped kitchen, bathroom with shower, free WIFI, free fridge bar, led TV, safety box for laptop, tea/coffee maker and independent entrance, ideal for long stays.

Max. number of persons
2
Area
From 75 m² / 807 sq ft

Bedding

Queen size bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Coffee maker
  • Coffee/tea making facilities
  • Electric stove
  • Fridge
  • Full kitchen
  • Illy coffee machine
  • Kettle
  • Kitchen extractor fan
  • Pots/Pans/Dishes
  • Free in Room Mineral Water
  • Furnished Kitchen

Bathroom

Bathroom Facilities

  • Bidet
  • Hair dryer in bathroom
  • Make-up/magnifying mirror

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • RJ 45 Outlet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • 4K-UHD screen - Ultra-high-definition television

Service And Equipment

Accessibility And Security

  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Room interior entrance only
  • Safe deposit box in room

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Opening windows
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk

Hotel location

Mercure Milano Solari

Via Pietro Orseolo 1
20144 MILANO
Italy

GPS:45.456848, 9.168612

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park
  • 67 rooms
  • 5 rooms for people with reduced mobility
  • 67 non-smoking rooms
  • 7 floors

Languages spoken at the hotel

  • German
  • English
  • Spanish
  • Italian

Reduced mobility Facilities

100% Non Smoking Property

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas
  • High speed transmission line

Air conditioning

Check In & Check-out facilities

  • Express check-in
  • Express check-out

Catering

One Bar

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Buffet Additional charge

Business

One Meeting room

Business Center

  • Self service business center
  • Near the property
  • Outdoor parking
  • Private
  • Parking pricing: 37.00 € 37 EUR Per day

  • Parking for a month
  • Parking for a week

THE CLUB 1

Relax and enjoy your favorite aperitif skillfully prepared by our barman in an elegant atmosphere with exemplary service. Our impressive wine list will delight even the most sophisticated palates.

Bar Type
BAR
Capacity
28
Accessibility
Accessible service
Opening hours
Monday
  • -
  • -
Tuesday
  • -
  • -
Wednesday
  • -
  • -
Thursday
  • -
  • -
Friday
  • -
  • -
Saturday
  • -
  • -
Sunday
  • -
Subsequent opening hours

Other informations

Services

  • Air conditioning
  • Free Wireless internet (WiFi)
  • Wheelchair access
  • Pet allowed
  • Terrace

Payment

  • Cash
  • Credit card

Credit cards

  • American Express
  • Mastercard
  • Visa

Wine and other drinks information

  • Apéritif
  • Cocktail
  • Wine by the glass available
  • Soft drinks
  • Digestifs

Relax and enjoy your favorite aperitif skillfully prepared by our barman in an elegant atmosphere with exemplary service. Our impressive wine list will delight even the most sophisticated palates.

Grand Buffet Breakfast will delight you with international, Italian and typical products of Lombardy: start the day in a great way!

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  750 reviews

Customer review rating 2.5/5

Shaughn M. Couples - Confirmed reviews ALL

Customer review rating 4.5/5

Iain M. Business - Confirmed reviews ALL

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Customer review rating 5.0/5

Ka H. M. Couples - Confirmed reviews ALL

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Customer review rating 3.0/5

Gerard L. Couples - Confirmed reviews ALL

Customer review rating 3.5/5

Craig H. Families - Confirmed reviews ALL

Customer review rating 4.5/5

Iain M. Business - Confirmed reviews ALL

Nice rooms and a good location for public transport options

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Customer review rating 5.0/5

Ka H. M. Couples - Confirmed reviews ALL

Good

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Customer review rating 3.0/5

Gerard L. Couples - Confirmed reviews ALL

Stayed in one of the apartments with a weird layout . Not very comfortable or inviting stuck out of the way .

Customer review rating 3.5/5

Craig H. Families - Confirmed reviews ALL

Liked the hotel but aircon was inadequate. Wooden floor in shower was unstable. Bed comfortable, service good

Customer review rating 3.0/5

Glara Y. Solo - Confirmed reviews ALL

A 4-night stay that gave me the feeling of having an apartment in Milan, which was exactly what I needed. What I loved: * Location in the heart of a residential area, with proximity to the metro and trams. Served my travel needs perfectly. * It was the only Mercure in Milan. * Though it’s an old building, it had working aircon and an elevator (one of which was under maintenance, but the other was working). What I didn’t love: * All the aircons made a ridiculous amount of noise and I couldn’t sleep with mine on (refer to video). Fortunately, the weather was cool enough to sleep without it. * Some construction noise in the middle of Saturday morning was disturbing. * The shower in the bathroom is narrow, and no proper blocking of water meant lots of water ponding afterwards. * The staff basically don’t tell you what you need to know. I didn’t know how to enter the apartment at first, or that while the welcome drink is valid during the whole stay, the bar/restaurant is closed on Sunday. * Service is almost non existent - no help with bags, asking how was stay.. quite disappointing. * No propert block out curtains / windows * They told me prior to arrival that weighing scale is available in the room but it was not and never got back to me on my inquiry. Poor service really.

Customer review rating 0.5/5

Tania P. Couples - Confirmed reviews ALL

To the hotel manager, We stayed in your hotel from September 17-18 for one night and we are extremely disappointed. You were aware of all the issues and still have not made any contact to resolve this. As soon as we walked into our room we noticed it to be very warm. We phoned reception and were told by staff that they have reset the aircon for our room. We thought this would have fixed the problem. We went out to explore Milan, but on our return hours later the room still felt like a sauna. We went down to reception to report it again. They sent up a maintenance man to look at the issue while we were planning to wait in the bar to enjoy our welcome drink. But that wasn’t possible because the bar was closed due to a staff member not showing up to work. Apparently he was the only one who could access the bar, we asked to get a glass of wine or Prosecco to drink outside but this wasn’t possible because the only person with a key wasn’t there. I find this very strange and hard to believe. We were then told by reception that maintenance staff had turned our air conditioning on again, so we went into our room to check. There was absolutely no difference, the air conditioner was not working. We rang reception again, they sent maintenance back up with 2 dusty fans. He checked the aircon, confirmed that it was broken and left. We had now wasted hours on an issue that you were aware of all along. We hardly slept all night. It was so uncomfortable and hot, and the fans only moved warm air around while keeping us awake. We are completely exhausted after last night. You will probably rent out the same room tonight pretending that nothing is wrong with it. On top of this the toilet door handle falls off as soon as you pull on it, crashing down onto the tiles and waking everyone up in the middle of the night. The shower gel in the shower was empty. We expected way more, especially as Accor Gold members. We expect a full refund of our money within 24 hours. This email was sent last week and we still have not received a response. Regards, Tania P. and Tom Hildebrandt

Customer review rating 4.0/5

Vijay B. Families - Confirmed reviews ALL

The apartment block was very conformable to stay in. The room was very comfortable and clean.

Customer review rating 0.5/5

Karthik K. Families - Confirmed reviews ALL

The hotel was titled to be a four star hotel. However, it had been very poorly maintained - the walls had paint falling off and the taps in the washroom were loose, showing the internal parts of the taps. Did not expect this from Mercure or Accor.

Customer review rating 4.0/5

Hala D. Friends - Confirmed reviews ALL

Good location, helpful reception team members, special thanks to Gigi, safe deposit box was not functioning upon arrival

Customer review rating 2.0/5

Asif H. Friends - Confirmed reviews ALL

Affordable hotel relatively but wouldn't rate it as value for money. Well-located close to a Metro station. Staff were welcoming on check-in. Breakfast was good (if included or purchased) with a decent selection for the class of hotel. Negatives are room had many mosquitos (the prior guest or housekeeping left the window open), which meant getting bitten a lot. There were smashed mosquitos on the walls (I assume the prior guest had the same issue). Left an important document behind in the room and housekeeping couldn't find it unfortunately. Staff weren't helpful in trying to help me - took two phone calls with no help (one person saying they'd call back and never did) and then I had to go to the hotel to see if they could find it.

Customer review rating 4.0/5

Walter S. Couples - Confirmed reviews ALL

Breakfast good. Staff helpful.

Customer review rating 4.0/5

Michael R. Couples - Confirmed reviews ALL

Breakfast good but needs speedier replenishment and daily variety would be welcome. Room comfortable, good lighting, coffee machine and fridge. Housekeeping poor. The absolute minimum provided of everything and top-ups not given daily or willingly. Told we had to pay for water when it was included free and a man tried to inspect the bathroom when we asked for a toilet roll! We were there 10 days! Reception staff good and provided replenishments on request.

Customer review rating 2.0/5

Punit J. Business - Confirmed reviews ALL

I was upgraded to an apartment though I booked a french bed room . However the AC in the bedroom didn't cool. The elevator stopped working during checkout and I had to handle my heavy luggage manually. Overall , the apartment and the lobby gave an old house feeling.

Customer review rating 4.5/5

David P. Couples - Confirmed reviews ALL

Lovely large apartment in great area. Very helpful staff.

Customer review rating 0.5/5

Lorenzo M. Business - Confirmed reviews ALL

something never happen to me also if i travel 50% of my business life. I have a reservation confirmation with breakfast included but the receptionist without any desire to solve the issue do not had any kind of check on my indication and continue to tell me i do not have breakfast. after some discussion they let me start my breakfast but than again the employee interrupt me eating to tell me i should pay for it..... it is not a matter of money, of course, but i think they should go back to basic on politeness. i feel like they are addressing me as a liar and they are like not listening the ease solution to a discussion (that could happen) that i gave them: checking their e-mail!!! The argument that could be solved in 1 minute take definitely so much more time than needed to be solved, with a lot of uncomfortable feeling.

Customer review rating 1.0/5

Chris L. Couples - Confirmed reviews ALL

Terrible. Basic amenities not provided. Requests for these and other items ignored. Many items broken and not working. Hotel filthy.

Customer review rating 1.5/5

Christopher E. Solo - Confirmed reviews ALL

From check-in where I was told platinum status has no bearing here. And for complementary breakfast only available on weekends for platinum. As per the photos the queen bed was simply two singles pushed together with no mattress topper.. Complementary welcome drink offered But when trying to use was told The restaurant doesn't open The night I was there.. After check-in room attended came with two bottles water and no welcome essentials 3 coffee pods for two people for two days so no common sense with stock levels and nicities Then a random $43 charge on departure. Very underwhelming for an Accord Hotel If staying with kids be careful of the hot water as it does not Regulate properly burnt myself a couple of times and location of faucet makes it difficult and

Customer review rating 4.0/5

Margaret M. Friends - Confirmed reviews ALL

We had the two bedroom apartment, very spacious and clean.

Customer review rating 3.0/5

Mihai S. Couples - Confirmed reviews ALL

Overall, our stay was disappointing. We appreciated the cooperation of some members of staff, especially Gigi, but several issues significantly affected our experience. Initially, the room did not have the requested king-size bed and the two separate beds were simply pushed together. On a day when we explicitly did not request room service, the sign was ignored and we returned to find our room door open. Unfortunately, the staff did not take any meaningful action regarding this security concern. We also found it disappointing that the bar is closed on Sundays. Finally, the room, and particularly the bathroom, showed visible signs of mould and rust, which is not acceptable for this standard of hotel.

Other web-users rate our hotel

  • 376 reviews 8.9/10 Location
  • 510 reviews 5.3/10 Room
  • 458 reviews 7.9/10 Service
  • 9 reviews 6/10 WiFi
  • 313 reviews 4.4/10 Comfort
  • 189 reviews 8.1/10 Breakfast
  • 171 reviews 6.4/10 Cleanliness
  • 97 reviews 4.2/10 Vibe

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