ibis Milano Centro Hotel 3 stars

Around 15 mins walk to Central station, other sightseeing points are within walking distance (30 mins to Duomo). Mini supermarkets are close by.

Horrendously slow check in at 00:30 only 1 person at the desk trying to check in a tour group of several guests. Waited thirty minutes to get to the front of the queue to find another 2 employees were taking a break. Room was exceptionally warm and noise from the tram outside was too loud with the window closed. Breakfast was fine and location handy for centrale.

horrible smell in the room noise from outside as room is by the side of big construction site( workers starts at 7h00am) long queue to check in or check out as they are understaffed, had no other choice but to accept the situation as they were over booked o couldn't change room despite i am gold member

The room was located near tram line and the room was not soundproof. Plus there was a construction so we did not get enough rest at all.

All was great! Check in was a little long, but thats nothing specil!

The room is very comfortable with all the things you need for a long o short stance. And there are a lot of services you can use, computers, bar, restaurant ... The only thing that we don’t rate a 10, is because de entry into the hotel is a bit difficult to find, with the renovation works on the street.

This is our third stay at Ibis hotels and we will be looking for them in our future visits in Europe . Milan like the other two were most enjoyable stays. The staff have been very accommodating and go out of their way to meet our needs. This time they let us check in early , which was most appreciated after a long and flight delayed trip. I had to call central reservation's to delay my check in by a day due to flight cancellation and this was also very smoothly accommodate

Good location, friendly staff. Not a large bathroom, but it works. Breakfast was manic at times with poor coffee.

We stayed in room 130 not only did we have noisy neighbours, there was noise from deliveries etc to kitchen and bins late at night, also traffic noise from that room. The room itself was fine, bed comfortable and all very clean would have like kettle etc and fridge in room.

We had a two night stay and were very happy to be upgraded into one of the largest rooms. The room was clean, quiet and the beds comfy. My only moan is that we really did not need clean sheets and towels. I would recommend this hotel.......but skip the breakfast.

I booked for half board but double charged. I was trying to complete a complaint form but your system is not allowing me I need to send you a proper complain please send me an email so I can raise my complain further

Staff not willing to help, we went to them with numerous of issues with our room. We eventually gave up. Not willing to see from our point of view. Location good however would not recommend rooms

Tidy room, good breakfast, especially for early starts.

The hotel room was ok quite small,breakfast was great.I guess I was dis satisfied with 15euro we were charged for early arrival at 11.30 am nor 2.00 pm.We had flown all night and I didn`t dis agree at the time,we just wanted to get some sleep.They had a non booked room available and they said it would cost an extra 15euro.I just didn`t think it was up to Ibis general way they treated us as we had no problem with Ibis in Lisbon.I contacted and registered a complaint with hotel chain,who contacted Ibis Milano who replied they can charge for this and that is what they will do.I guess I get the last say as were going to book at March end for 3 nights and I am going to cancel Lisbon for 2 nights that we have booked all ready,So I guess they will be the big losers of 5 nights booking and our bookings next year too.It is too bad this Ibis cost other Ibis hotels our business.We had previously had excellent experience and would recommend the chain other than this Milano central Ibis

Room was tidy. Breakfast excelent.