ibis Milano Centro 3 stars

Customer review rating (ALL Rating) 4.3/5 3,387 reviews

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Description

Hotel extras

  • 3-star hotel near Milan Central Station

  • Historic building designed by architect Luigi Moretti

  • 8 equipped meeting rooms for up to 90 people

  • LineaUno Bar & Bistrò has a garden and event space, open 24 hours.

  • Pet-friendly hotel, Green Key eco-certified, with a gym.

Our accommodation(s)

Book this hotel
Room 1

Designed for couples, the Standard Room with 1 double bed combines comfort and convenience. Its 17 m² offer a 160 cm bed, a 55-inch TV and a private bathroom. WiFi, a desk and air conditioning complete the room.

  • Views:

    City View or Courtyard View or Garden View or Patio

Max. number of persons
2
Area
From 17 m² / 182 sq ft

Bedding

Double bed(s) x1

Bathroom

Bathroom Facilities

  • Hair dryer in bathroom

Media And Technology

Internet Facilities

  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Self-closing rooms
  • Smoke alarm in room

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • 2 pers. max
  • 17 m² / 182 sq ft
  • Bedding 1 x Double bed(s)
  • Views: City View or Courtyard View or Garden View or Patio

With light-colored furnishings and wood-effect flooring, the Standard Room with 2 twin beds is ideal for two guests traveling together. It offers 17 m² of space and includes a private bathroom, air conditioning, WiFi, a 55-inch TV and a safe.

  • Views:

    City View or Courtyard View or Garden View or Patio

Max. number of persons
2
Area
From 17 m² / 182 sq ft

Bedding

Single bed(s) x2

Bathroom

Bathroom Facilities

  • Hair dryer in bathroom

Media And Technology

Internet Facilities

  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Self-closing rooms
  • Smoke alarm in room

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Contemporary style and comfort for two define the Design Room with 1 double bed. Recently refurbished, it offers 17 m², a private bathroom, a comfortable bed, carpet, WiFi, air conditioning, a desk and a 55-inch TV.

  • Views:

    City View or Courtyard View or Garden View or Patio

Max. number of persons
2
Area
From 17 m² / 182 sq ft

Bedding

Double bed(s) x1

Bathroom

Bathroom Facilities

  • Hair dryer in bathroom

Media And Technology

Internet Facilities

  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Self-closing rooms
  • Smoke alarm in room

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

With 25 m² of space, the Design Room with 1 double bed and 1 single bed offers the comfort of extra room and can accommodate 1 to 3 guests. Bright, lively and full of light, it includes a private bathroom, air conditioning, WiFi, a 55-inch TV and a safe.

  • Views:

    Courtyard View

Max. number of persons
3
Area
From 25 m² / 269 sq ft

Bedding

Double bed(s) x1

Single bed(s) x1

Bathroom

Bathroom Facilities

  • Hair dryer in bathroom

Media And Technology

Internet Facilities

  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Self-closing rooms
  • Smoke alarm in room

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

For total relaxation, the Premium Room with 1 double bed adds a few extra touches: a coffee machine, water, slippers and a bathrobe, replenished daily. It offers 17 m² of space and features contemporary furnishings and carpet.

  • Views:

    City View or Garden View

Max. number of persons
2
Area
From 17 m² / 182 sq ft

Bedding

Double bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Illy coffee machine
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Hair dryer in bathroom

Media And Technology

Internet Facilities

  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Self-closing rooms
  • Smoke alarm in room

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Maximum space and comfort, ideal for families. In 25 m², the Premium Room with 1 double bed and 1 single bed accommodates up to 3 guests and also includes a coffee machine, water, slippers and a bathrobe, replenished daily.

  • Views:

    City View or Garden View

Max. number of persons
3
Area
From 25 m² / 269 sq ft
Accessibility
Accessible room

Bedding

Single bed(s) x1

Double bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Illy coffee machine
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Hair dryer in bathroom

Media And Technology

Internet Facilities

  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Self-closing rooms
  • Smoke alarm in room

Bedding Facilities

  • Newspaper in room

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Hotel location

ibis Milano Centro

Via Finocchiaro Aprile 2, CIN: IT015146A12HOLV2MZ
20124 MILANO
Italy

GPS:45.477978, 9.201672

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • 440 rooms
  • 6 rooms for people with reduced mobility
  • 10 connecting rooms
  • 440 non-smoking rooms
  • 10 floors

Languages spoken at the hotel

  • English
  • Spanish
  • Italian

Reduced mobility Facilities

100% Non Smoking Property

Laundry / Valet Services

  • Dry cleaning / Ironing

Entertainment

  • Football Table

Lounge

  • Waiting area or lounge

Wi-Fi

  • High Speed internet
  • WiFi at the hotel
  • WiFi in the communal areas

Air conditioning

Check In & Check-out facilities

  • Express check-out

Luggage storage

  • Luggage storage

Pets

Pets allowed Additional charge

Catering

One Restaurant

One Bar

Breakfast

  • Buffet Additional charge

Business

10 Meeting rooms

Business Center

  • Business center is wheelchair accessible

Family

Equipements for children

  • Bottle Warmer

Services for children

  • Board games available
  • Green area
  • Foosball

Well-being

Fitness

  • On site
  • On site
  • Indoor parking
  • Private
  • 15 parking spaces
  • Max Limited Height: 2.13 m / 7 ft
  • Parking pricing: 30.00 € 30 EUR Per day

LINEAUNO BISTRO

Set in a modern urban atmosphere, LineaUno Bistrò offers a contemporary take on the Milanese trattoria. From Monday to Friday, enjoy a menu of pasta, risotto, meat and fish main courses, and vegetarian dishes made with quality ingredients.

Cooking style
Mediterranean
Capacity
130
Accessibility
Accessible service

Other informations

Services

  • Air conditioning
  • Wheelchair access
  • Free Wireless internet (WiFi)
  • Pet allowed
  • Booster Seats available (for Baby)
  • Non Smoking Area
  • Reservation recommended

Payment

  • Cash
  • Credit card

Credit cards

  • American Express
  • Mastercard
  • Visa

Accommodate food

  • Gluten-free menu
  • Vegetarian menu

Set in a modern urban atmosphere, LineaUno Bistrò offers a contemporary take on the Milanese trattoria. From Monday to Friday, enjoy a menu of pasta, risotto, meat and fish main courses, and vegetarian dishes made with quality ingredients.

The LineaUno Bar welcomes you 24 hours a day in a relaxed setting. Order a drink to go with pizza, focaccia and snacks from the generous evening buffet. Settle into the garden and unwind to acoustic concerts and DJ sets.

From 6:30 to 10:00, enjoy a continental and American breakfast buffet with Prosecco and cakes freshly baked each morning. If you’re leaving early, we’ll prepare a breakfast box for you. And we reduce waste through our partnership with Too Good To Go.

The hotel gym is available to you every day, 24 hours a day. Access requires only your room key. You’ll find weights, ellipticals, exercise bikes and Technogym treadmills, plus towel service and complimentary water.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  3,387 reviews

Customer review rating 2.5/5

Li-ling A. W. Couples - Confirmed reviews ALL

Dear A., Thank you for sharing your feedback regarding your recent stay. I apologize for any misunderstandings concerning our parking services and for the demeanor of our reception staff. Your comments are valuable, and we will take them into consideration for future improvements. Oliviero - Guest Relations Manager

Customer review rating 4.5/5

Stephen H. Solo - Confirmed reviews ALL

Customer review rating 5.0/5

Paul J. Couples - Confirmed reviews ALL

Customer review rating 0.5/5

Eugene A. Business - Confirmed reviews ALL

Customer review rating 2.5/5

Abdul R. Business - Confirmed reviews ALL

Dear Abdul, Thank you for your feedback. We regret that the room size did not meet your expectations. We would like to note that all of our room sizes and details are available before booking on our website. Additionally, we do not have any minibar or kettle in the room as per our 3 stars hotel standards. Oliviero - Guest Relations Manager

Dear A., Thank you for sharing your feedback regarding your recent stay. I apologize for any misunderstandings concerning our parking services and for the demeanor of our reception staff. Your comments are valuable, and we will take them into consideration for future improvements. Oliviero - Guest Relations Manager

Customer review rating 4.5/5

Stephen H. Solo - Confirmed reviews ALL

From check in to check out the experience was very pleasant.the hotel is in a great location, close to the main railway station and the major sites in the city.

Customer review rating 5.0/5

Paul J. Couples - Confirmed reviews ALL

Well located, clean, modern, good breakfast buffet, easy check-in and check-out, friendly staff, vibrant and young atmosphere

Customer review rating 0.5/5

Eugene A. Business - Confirmed reviews ALL

WARNING! Horrible property! Extremely disappointing stay at ibis Milano Centro. This has been my worst hotel experience, not just with Accor, but with any hotel. Anywhere. On two separate occasions, reception staff allowed other guests to cut in front of me in the queue. When I questioned this, I was told that one guest was a Diamond member and therefore had priority, despite this not taking place at the dedicated priority line (which I would use, had it been staffed). The attendant did not even bother to ask about my own Accor membership status. On another occasion, staff simply allowed someone to cut in line and walked away with them. Is there any respect for hotel customers here? Allowing guests to disregard an existing queue is extraordinarily rude and demonstrates how little consideration this hotel has for its customers. Equally unsettling is the behaviour of the security guard, who stands in the middle of the passageway with an angry expression and confrontational gestures, creating an atmosphere that makes guests feel entirely unwelcome. There is absolutely ZERO hospitality at this property - upon check out - the receptionist just silently took the key. Seriously? The room was like a sauna, with no air and no comfortable way to escape the heat. The shower handle was broken, the water pressure was abysmal, and the Wi-Fi barely worked. The mattress is a mat (!!) and the bedframe was wobbly. There were no adequate cups in the room, and when I asked the bartender for one, she refused to provide it. Even basic amenities and simple requests seem to be too much to expect here. Having stayed at numerous Accor hotels across the world in the past year alone, I am genuinely surprised to encounter such an unwelcoming atmosphere, such poor room conditions, and an utter lack of basic courtesy. Could the staff perhaps be educated on professionalism? This experience has seriously undermined my confidence in the Accor brand. I would recommend avoiding this place at all costs.

Customer review rating 2.5/5

Abdul R. Business - Confirmed reviews ALL

Very small room, no water or coffee machine, no fridge, no iron available. As business traveller theses things must be available as all other hotels offer with this price.

Dear Abdul, Thank you for your feedback. We regret that the room size did not meet your expectations. We would like to note that all of our room sizes and details are available before booking on our website. Additionally, we do not have any minibar or kettle in the room as per our 3 stars hotel standards. Oliviero - Guest Relations Manager

Customer review rating 4.5/5

Sharon K. L. K. Solo - Confirmed reviews ALL

Smooth check in with friendly and helpful staff, especially Gabriel from front desk who helped me with my check-in. Room is clean and comfortable.

Dear Sharon, Thank you for your kind words regarding your stay. We are delighted to hear that you found our staff, particularly Gabriel, helpful and that your room met your comfort needs. We look forward to welcoming you back in the future! Oliviero - Guest Relations Manager

Customer review rating 4.5/5

Romana B. Families - Confirmed reviews ALL

good location, friendly staff, clean room

Dear Romana, Thank you for your kind feedback. We are delighted to hear that you enjoyed our location, found our staff friendly, and appreciated the cleanliness of your room. Your satisfaction is our priority, and we look forward to welcoming you back in the future. Oliviero - Guest Relations Manager

Customer review rating 3.5/5

Veeranunt V. Business - Confirmed reviews ALL

Front desk staff is helpful but F&B at bar especially lady should more friendly and talk nice to customer..

Dear Veeranunt, Thank you for your feedback regarding your stay. We appreciate your comments on our location and the helpfulness of our front desk team. However, we regret to learn about the noise level in your room and the interaction with our bar staff. Your observations will be taken into consideration for future improvements. Oliviero - Guest Relations Manager

Customer review rating 5.0/5

Jeremie C. Couples - Confirmed reviews ALL

held on to our luggage while we explored before we checked in. Very smooth check in process. Lovely room. Convenient walk to nearby sights. Very satisfied!

Dear Jeremie, Thank you for your positive feedback. We are delighted to hear that you enjoyed our central location, smooth check-in process, and lovely room. It is our goal to provide a convenient and satisfying experience for our guests. We hope to welcome you back soon! Oliviero - Guest Relations Manager

Customer review rating 1.5/5

Benjamin F. Families - Confirmed reviews ALL

Rooms were small with no where to have your luggage open, the windows down seal properly, you can see daylight, so you get wind noise and you can hear the tram going past like you have a window wide open. the youtube in our room didn’t work on the tv and you couldn’t cast your phone to the tv so have to watch the news channels. lucky it worked in the kids room. The shower also drained slowly so after a min or two you were standing in a pool of water. otherwise the staff were very good and helpful, the restaurant was good but the wait was over an hour for a meal on a Tuesday night at 7:30.

Dear Benjamin, Thank you for taking the time to share your feedback regarding your recent stay with us. I sincerely regret to hear that your experience did not meet your expectations. Regarding the room size, I apologize if it felt cramped during your stay. We strive to provide accurate information about our room sizes on our website and booking platforms, ensuring guests can review these details before making a reservation. Additionally, I understand your concerns about the room's condition, including the window seals and the shower drainage. Your feedback is essential for us to address these issues with our maintenance team. I appreciate your kind words about our staff and restaurant service, though I am sorry to hear about the delay you experienced with your meal. Thank you again for your insights, and we hope to have another opportunity to serve you better in the future. Oliviero - Guest Relations Manager

Customer review rating 4.5/5

Biswajeet P. Couples - Confirmed reviews ALL

I have given 10th floor room, in that sockets were limited and old ones. Maybe that can be updated and breakfast experience was not that good because of so crowd.

Dear Biswajeet, Thank you for your feedback regarding your recent stay. We appreciate your comments about the room's sockets and the breakfast experience. Your insights help us understand our guests' needs better, and we will take your thoughts into consideration for future improvements. Oliviero - Guest Relations Manager

Customer review rating 4.0/5

Claudia C. Business - Confirmed reviews ALL

Nice room, clean and welcoming. Efficiente check-in and check-out process. Nice facilities at the hotel. The gym was crowded in the morning and it would help to provide more towels and some drinking water.

Dear Claudia, Thank you for your positive feedback regarding your stay. We are pleased to hear that you found the room clean and welcoming, and that our check-in and check-out processes met your expectations. We appreciate your suggestion regarding the gym facilities and will take it into consideration for future improvements. Oliviero - Guest Relations Manager

Customer review rating 3.5/5

Ohad G. Friends - Confirmed reviews ALL

good location and breakfast, the room not set up nicely because ther is not outlets next to both sides of the bed and the outlets that are do exists are not in comfortable places and the water not staying hot when showring it is going from hot to cold every 5 second.

Dear Ohad, Thank you for your feedback regarding your recent stay. We appreciate your comments about our location and breakfast offerings. However, I regret to hear that the room setup did not meet your comfort needs, particularly concerning the placement of outlets. We understand how important charging devices can be for our guests. Additionally, I apologize for the inconsistent water temperature during your shower; this is certainly not the experience we aim to provide. Thank you for bringing these matters to our attention. Oliviero - Guest Relations Manager

Customer review rating 3.5/5

Rakan A. H. Solo - Confirmed reviews ALL

The hotel’s location is great and very close to the Milano Centrale station amongst other attractions. The rooms are quite small as mentioned in the room description. I did not get a genuine recognition as a gold member in the loyalty program, just a ‘I can see you have a gold card’ upon check-in. Overall the stay was comfortable and I would mainly recommend it to solo travelers for a one or two night stay.

Dear Rakan, Thank you for sharing your feedback regarding your recent stay with us. We are pleased to hear that you appreciated our convenient location near Milano Centrale and other attractions. We regret that the acknowledgment of your loyalty status did not meet your expectations and will ensure your comments are noted for future improvements. We value your insights and hope to welcome you back in the future. Oliviero - Guest Relations Manager

Customer review rating 4.5/5

Brigitte L. Couples - Confirmed reviews ALL

Recommendé.

Chère Brigitte, Nous vous remercions pour vos commentaires positifs concernant votre séjour. Nous sommes ravis que vous ayez apprécié notre emplacement, notre rapport qualité-prix ainsi que notre accueil. Votre satisfaction est notre priorité et nous espérons vous accueillir à nouveau prochainement. Oliviero - Responsable des Relations Clients

Customer review rating 0.5/5

Nicolas R. Business - Confirmed reviews ALL

Very bad, It is a shame for 300€ to propose this

Dear Nicolas, Thank you for sharing your feedback. I regret to learn that your experience did not meet expectations concerning the room's aesthetics and noise levels. We strive to provide a comfortable environment for our guests and appreciate your comments. Oliviero - Guest Relations Manager

Customer review rating 1.0/5

Amira G. Business - Confirmed reviews ALL

too noisy, the room was not clean at all, however, the staff was good

Dear Amira, Thank you for sharing your feedback regarding your recent stay. I apologise for the noise levels and cleanliness issues you encountered. We appreciate your kind words about our staff, and your insights will help us improve our services. Oliviero - Guest Relations Manager

Customer review rating 5.0/5

Katie L. Couples - Confirmed reviews ALL

Hotel has everything you need for a pleasant stay in the city. Good location and value for money

Dear Katie, Thank you for your kind words regarding your stay at ibis Milano Centro. We are delighted to hear that you found our location convenient and experienced good value for money. We look forward to welcoming you back in the future. Oliviero - Guest Relations Manager

Customer review rating 1.5/5

Fook C. F. L. Couples - Confirmed reviews ALL

Nothing positive to say

Dear Fook, Thank you for sharing your feedback. We regret that our welcome drink options did not meet your expectations. We appreciate your understanding and hope for the opportunity to improve your experience in the future. Oliviero - Guest Relations Manager

Customer review rating 4.0/5

Paolo B. Solo - Confirmed reviews ALL

Compda

Caro Paolo, La ringraziamo per il suo feedback positivo. Siamo lieti di sapere che ha trovato il suo soggiorno confortevole. Apprezziamo il suo supporto e speriamo di accoglierla nuovamente in futuro. Oliviero - Guest Relations Manager

Other web-users rate our hotel

  • 2,469 reviews 9.1/10 Location
  • 3,102 reviews 5.1/10 Room
  • 2,576 reviews 8.5/10 Service
  • 76 reviews 4.3/10 WiFi
  • 1,628 reviews 3.7/10 Comfort
  • 1,312 reviews 7.7/10 Breakfast
  • 1,118 reviews 7.7/10 Cleanliness
  • 43 reviews 3.4/10 Wellness Area

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