ibis Milano Centro Hotel 3 stars

Well located. Great following of COVID-19 restrictions, so didn’t feel unsafe at all throughout stay. Friendly staff whom were very helpful.

No air conditioning in room 2026 and no alternative room in 31 degrees. Very unpleasant stay. First for an IBIS...normally I have great stays. Staff helpful.

Some how it is ok

The room was great but only issue the toilet flush was not working properly complained done at the reception for room no 2024 but they were only providing twin room but somehow managed to stay in same room

Decent, clean room. Reception efficient, despite having to spend too long keying in. Breakfast a scrum; on one morning not enough effort put into clearing tables. Location not good - an "in between" position of no particular value to tourists. Better for business. Needs to encourage a taxi rank outside.

good location, walking distance from railway station, in the city center ,, close to major points of interests ,,rooms Ibis style, simple but enough for few days.. breakfast a little chaotic, not enough cutleries, but food OK

Great location but breakfast messy..overcrowed.. not enough cuttleries and coffee tasse too small...tables were not clean neither by guests and then by staff

Around 15 mins walk to Central station, other sightseeing points are within walking distance (30 mins to Duomo). Mini supermarkets are close by.

Horrendously slow check in at 00:30 only 1 person at the desk trying to check in a tour group of several guests. Waited thirty minutes to get to the front of the queue to find another 2 employees were taking a break. Room was exceptionally warm and noise from the tram outside was too loud with the window closed. Breakfast was fine and location handy for centrale.

horrible smell in the room noise from outside as room is by the side of big construction site( workers starts at 7h00am) long queue to check in or check out as they are understaffed, had no other choice but to accept the situation as they were over booked o couldn't change room despite i am gold member

good location easy access to metro / tram nice and modern rooms but small lack of coffee and tee complimentary in room breakfast without much variety overall good value for money but the breakfast must be improved

the hotel is large and very well decorated, I disappoint the small room, the bed is not comfortable, the breakfast very simple, the coffee far from being hot, I think there is much to improve. the staff well, the best Giovanni, very nice Marco was angry because he complained twice that the shower was broken and had to be fixed, instead of apologizing he gets angry!

Room given by the hotel’s front staff was on the 7th floor of the central wing and the two lifts servicing the wing were also faulty during check in. No significant resolution was given while the staff offered to switch my room to the 4th floor and advised to access via the stairs, which made no difference. In the end, three heavy luggages of more than 60kg were carried up to my room with the stairs and it is ridiculous.

We were offered a room upgrade which was great. The location is excellent, close to the center and the railway station. The staff was polite and friendly and the room very clean. The room was facing the street and so it was a bit noisy at night because of the tram. The breakfast was disappointing: little choice, unsalted omlette, average quality of pastry; however, coffee was good and so were the cocktails from the bar. Good choice overall.

Very good value Ibis which is in good condition, and really big. Our room was large for a budget hotel and staff were helpful. The location is fine for exploring in Milan and easy to get to by train. Breakfast was good enough, but busy!