ibis Styles Milano Centro Hotel 3 stars

Good overall value for money, close to subway, trams and in walking distance to the main train station. Would have appreciated if the bathroom was cleaner and if the shower would properly work (the shower head did not work properly).

The room was small, no closet, the light in the bathroom was very low. No conditioner and shampoo.

The room was good and clean. I wish the lights at the toilet was not with sensors and I could turn it off manually, but other than that I had no problems with my staying.

Efficient check-in, helpful staff, spotless rooms and stylish hotel in the heart of Milan. Delicious breakfast buffet.

Your staff was professional and friendly. The style of the rooms does not feel like a special design. The worst was the not existing soundproof. We woke up several times because of loud noises from the hall, left neighbors on the toilet, you can here them pee. Or the other neighbors taking a shower. Also the lights are very cold. For this price we would not book this hotel again.

This Ibis Styles provides the consistently good standard I expect from the chain. Stylish, functional, good breakfasts and friendly & helpful staff.

Good stay for business, every thing are good; near the subway only 5 minutes, there are also many restaurants; the main attraction is also very close to the cathedral, you can walk; It takes only 10 minutes to get to Central Station.

it's a nice hotel already stayed there in June 2019 and i had room upgrade. but this it was the worth. When i check in the receptionist gave us a room in the first floor with a balcony facing and accessible from the indoor courtyard of the hotel, and while returning back to the lift i saw 3 empty rooms with open doors having better furnished and space and have a street view, i was too angry as i am an Accor gold member , and i should have an upgraded room or at least better room. I accessed the hotel website and i found availability for the family room in the same staying period. so i got back to the reception and i told the receptionist i want to change the room to one of those free, and i have ask him why you haven't upgrade my room and there is a family room available and i am intitled to the upgrade as i am gold member ? he answer me :'' it not up to availability of the room, it's up to us to decide to upgrade or no" and he gave me exactly the same room but facing the street. I have a snapshot of the availability of the family room and i already double check the Gold status privilege and i found the room upgrade is up to " availability " not the decision of the receptionist. So please investigate because i have a very bad impression from a very nice hotel location.

Friendly, helpful, informative staff Comfortable room, bathroom small but functionable

Really enjoyed my stay at Ibis Styles Milano Centro. It had everything I needed and was in a great location. Would stay there again.

Customer Service was Excellent for the entire stay. Smiles all over and very knowledgable about the city and how things work here. We stayed on the 1st. floor by the elevator and it was suprizingly quiet there. The only thing I would change is the noise and smoking outside the window. We had to close the window because of the smoke. It was very noisy outside the window and we were not able to avoid that!! Singing praises to the staff for everything!! Thanks so much!!

I stayed two days for business reasons. The hotel is at walking distance of the Central Train station and literally next to a shopping street and metro station. It is a standard a clean IBIS hotel with standard services.

Tried to check in early and collect keys later, but not allowed (never encountered this before) Bed and pillow were soft No aircon, and were told to open the window, which meant we could hear the people talking on the street and traffic noise.. was also afraid that people could climb in since the room was only on 2nd floor. Couldn't sleep well at all. Room was old style and shower was tiny! Felt claustrophobic inside. Only comfort was the staff who welcomed us at the beginning - Sonia. She was helpful and gave suggestions on what to do and eat.

In the hotel description presented in the website, one of the services offered is air conditioning. However during my stay, it was not working. Even though I asked to turn it on, the receptionist told me to open the balcony door for 10 min to renew the air and then close it. I did not want to let my balcony door open since it has connection to the other room, another absurd... It was very disappointing. After more than 10 years using Accor Hotel, this is the first time that I was insatified with the service offered.

very warm room no AC and humidity ans smell was not acceptable