ibis Styles Milano Centro Hotel 3 stars

The reception staff made a huge fuss about the correct Government ID while checking in, despite us having used the same for many other hotels in Italy. When shown a photo with brown marks on the white towels, the reception staff told us that the towels were in fact not dirty, were placed in the room correctly, and didn't necessarily need replacing.

Friendly staff, good location, tidy rooms. Please change the shower type in the bathrooms.

Room is fine, hotel is nice. Hovewer check-in took us 15 minutes, while I registered online, so should be very fast. We were waiting while a men was filling PAPER forms with our data. As well breakfast is too small. I understand that it is still pandemic, butwould be great at least normal cheese and apple (or any different from orange) juise.

The room was quite big, however the bathroom was really small!

Opposite the hotel there was a construction work from early morning till afternoon so we were unable to open the window because of the noise. The breakfast was a dissapointment. We were given 1 bread roll for each person for the breakfast the crew was rude, they dont even welcomed us upon arrival. Therefore we skipped the breakfast for the second morning. At check in we were asked to leave our passports there for 30 minutes for administration. Which is kind of a weird check in process when nobody at the reception desk. I dont prefer to leave my personal documents at other person.

Checked in at midnight, Staff at the counter for checking in was reluctant and rude. We took 2 rooms, one room was in order, in second room bathroom was not prepared.....only one bath towel was available. When i asked staff about another towel, hand towel etc, he straightaway said that he cannot believe that bathroom is not ready. I asked him to take a look at bathroom, he said in that case he has to look in my bags as i might have taken them and kept inside my bag....Ridiculous!! This all happened between 10-15 minutes of check in at mid night. Never met any person so rude. In the end he just gave one towel reluctantly in check in area. Bad experience at night. Morning, the staff changed and Lady at counter was quite helpful. She helped us by arranging travel adapter and even guided us for shopping areas. Finally someone was good to us. So its mixed review for me especially with staff. Rooms were decent for one night stay and close to shopping street.

All OK except that I still didn't receive my fattura when it was supposed to be sent immediately after my stay

Good stay for business, every thing are good; near the subway only 5 minutes, there are also many restaurants; the main attraction is also very close to the cathedral, you can walk; It takes only 10 minutes to get to Central Station.

The breakfast was not included within the price of the room (as it is the case in every IbisHotels Styles in France, Belgium, UK) . No convincing discussion with the desk and the manager. The rooms are very noisy (not from outsite, but from inside : side room and corridor. The welcome drink (platinium member) is strictly limited to one person (the reservation was for 2 persons). The tax is very expensive (32 Euro for 4 nights/2 persons). Suitable location near by the metro station.

The room is small and the twin bed is also so small. Mattress is soft too. No kettle and no complimentary water in room. Shower area is so tight space could hardly move. No cups in the toilet for toothbrush.

Hotel staff was very welcoming and friendly. The Hotel is very close to Lima metro station, and only a short walk to the central train station.The room was smart and good but a little bit small. Overall - Very good value for Money

This hotel is what you can expect from an Ibis. I was traveling with my wife and 2 kids (6 and 12 years old). We had to book 2 rooms once the rooms cannot accommodate a family. Before the check in I sent an email asking for side by side rooms and they were able to fulfill my request. Good breakfast and very good location. Very close to Metro station and 30 minutes walk to Piazza Duomo

We stayed 3 nights at the Ibis Styles Milano Centro. All the staff was amazingly friendly and very helpful, and spoke French and English very well. The room was OK, and very clean. The shower space was (too) small, and the mattress was too hard for me (this is very personal, though). My wife was a bit cold, and we asked the reception for a small heater to warm the room. We were told that we could use blankets (present in the room), as the whole city of Milan was not allowed to use heaters for safety and environment reasons (I doubt that 5 stars hotels would say to their VIP clients that they have to be cold for sfety reasons, but who knows …..). The staff managed to heat a bit the room via the bathroom, but it was not sufficient. Moreover, we parked our car at the parking for 3 days and 5 hours, at 20 euros per day. Beware : they park your car by having it touch other cars, to save space !!!!!!!!) We ended up paying 80 euros, after arguing with them that this was too much I just gave up and took my car back. The hotel is close to the metro station LIMA, the Duomo is 10 minutes far from the hotel.

Stayed here one night on route to Verona. Hotel is handy for the station and not far from the city sights. Hotel public areas are very modern, clean and attractive. Room was a good size again with modern, clean decor. Breakfast was excellent, even had a barista making coffee.

Great location just off Buenos Aires but the room was tiny and the shower was ridiculously small! Very clean and staff were lovely. Breakfast could be improved massively. Tinned fruit, not fresh and not a lot of selection at all. But overall we enjoyed our stay.