Mercure Sao Paulo Pinheiros 4 stars

Customer review rating (ALL Rating) 4.2/5 2,379 reviews

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Rua Capote Valente 500, Pinheiros, 05409000 SAO PAULO, Brazil

Description

Hotel extras

  • Enjoy a hotel in São Paulo with pool, sauna and gym

  • Modern event hall with capacity for 100 people

  • No charge for children up to 11 accompanied by their parents accomodate on the same bed

  • 15-minute drive from Eldorado Shopping Mall

  • 20-minute drive to Sao Paulo Congonhas Airport

Our accommodation(s)

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Hotel location

Mercure Sao Paulo Pinheiros

Rua Capote Valente 500, Pinheiros
05409000 SAO PAULO
Brazil

GPS:-23.55713, -46.67558

Telephone
Fax +55 11 3069-4047

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

LA TERRINA

The La Terrina restaurant invites you to experience the flavors of classic Italian cooking. With welcoming decor reminiscent of traditional Italian villages, the menu offers fresh pasta dishes to delight your taste buds!

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.2/5  2,379 reviews

TripAdvisor Rating  4.0/5  1,256 reviews

Good stay

Customer review rating 4.0/5

Jonathan Business - Confirmed reviews ALL

All my needs were attended by the crew. The hotels features are good. I don't know why my bedroom didn't have a lampshade, it's an facilities i missed i little. The breakfast is quite confusing and I have faced a queue in 2 of my 3 days staying. Otherwise you have to go too early.

Good stay with some improvements required

Customer review rating 3.5/5

Bruno F. Solo - Confirmed reviews ALL

Friendly staff, however the room was not well cleaned and some plates and cutlery were unfortunately stained.

Dear Bruno Feijo Fernandes F., We very much appreciate your comments regarding your stay at the Mercure Sao Paulo Pinheiros. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We apologize about the stained plates and cutlery. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marta L Z Kassab Qualidade | Quality | Calidad Mercure SP Pinheiros

Good stay

Customer review rating 3.5/5

Monicah Business - Confirmed reviews ALL

Room is comfortable, internet good, meals also and people friendly

Dear Monicah Wahinya M., We very much appreciate your comments regarding your stay at the Mercure Sao Paulo Pinheiros. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marta L Z Kassab Qualidade | Quality | Calidad Mercure SP Pinheiros

well located. Your team very professional.

Customer review rating 4.5/5

Rafael Business - Confirmed reviews ALL

overall a very good experience. Most valuable is the team of people. You have a great team. People very polite and nice with the customers. That make a difference

Dear Rafael Fernandez J., We very much appreciate your comments regarding your stay at the Mercure Sao Paulo Pinheiros. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marta L Z Kassab Qualidade | Quality | Calidad Mercure SP Pinheiros

Okay stay.

Customer review rating 3.5/5

Geny V. Families - Confirmed reviews ALL

The hotel stay was comfortable overall, but disappointed that the room lacked the tea/coffee making facilities as advertised in the booking details.

Dear imelda Geny, We very much appreciate your comments regarding your stay at the Mercure Sao Paulo Pinheiros. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marta L Z Kassab Qualidade | Quality | Calidad Mercure SP Pinheiros

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Other web-users rate our hotel

  • 450 reviews 9.6/10 Location
  • 1,076 reviews 5.8/10 Room
  • 880 reviews 7.6/10 Service
  • 21 reviews 5.4/10 WiFi
  • 497 reviews 7/10 Breakfast
  • 417 reviews 4.8/10 Cleanliness
  • 192 reviews 4/10 Value
  • 153 reviews 9.4/10 Pool

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.