Mercure Sao Paulo Pinheiros 4 stars

Customer review rating (ALL Rating) 4.2/5 2,268 reviews

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Description

Hotel extras

  • Enjoy a hotel in São Paulo with pool, sauna and gym

  • Modern event hall with capacity for 100 people

  • No charge for children up to 11 accompanied by their parents accomodate on the same bed

  • 15-minute drive from Eldorado Shopping Mall

  • 20-minute drive to Sao Paulo Congonhas Airport

Our accommodation(s)

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Hotel location

Mercure Sao Paulo Pinheiros

Rua Capote Valente 500, Pinheiros
05409000 SAO PAULO
Brazil

GPS:-23.55713, -46.67558

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

LA TERRINA

The La Terrina restaurant invites you to experience the flavors of classic Italian cooking. With welcoming decor reminiscent of traditional Italian villages, the menu offers fresh pasta dishes to delight your taste buds!

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.2/5  2,268 reviews

TripAdvisor Rating  4.0/5  1,255 reviews

Well located, quite comfortable room but More Iprovement Needed Regarding Tidiness

Customer review rating 2.5/5

Jay Business - Confirmed reviews ALL

Pros: 1. Great location of the hotel. Ease of getting to other locations in the city. 2. Breakfast was really good. Quite a lot of options to choose from and very tasty. 3. Very spacious rooms with working amenities. 4. Nice and hospitable staff. Cons: 1. Untidy floors. I stayed at the hotel for two weeks and most times I would see clumps of dust, hair strands (from previous occupants) in several parts of the room, even after the daily cleaning had been done. I think this is an area that really needs to be looked into and is unexpected for a hotel of this level. 2. Bedsheets not changed regularly. I don't think sheets need to be changed everyday but perhaps after 2 or 3 days, it might be good to do this. 3. Very loud air conditioning system. Altogether, I enjoyed my stay at the hotel and if the improvement points mentioned above can be worked on, I believe it would further enhance the lodging experience of occupants.

Great stay, well located

Customer review rating 4.5/5

Anonymous Business - Confirmed reviews ALL

As always I was very comfortable with the accommodation, unless, this time weird noises very close to my room happened at very early

Dear Javier, We very much appreciate your comments regarding your stay at the Mercure São Paulo Pinheiros. Mercure hotels always strive to provide the best quality of service during their guests' stays, which is why your review is very important to us. We are sorry that we did not meet your expectations during your stay, such as the noise in your apartment and the price of your early arrival. Please know that our pricing is fluctuating, it is priced according to demand and events in the vicinity. We will be sure to share your feedback with our reservations and restaurant team. We look forward to welcoming you again soon. Sincerely, Thaynara Fraga Recepção/ Front Desk /Recepción

Very good overall

Customer review rating 5.0/5

Julia Business - Confirmed reviews ALL

Happy with the accommodations, meals and service. 10/10!

Dear Julia, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Thaynara Fraga Recepção/ Front Desk /Recepción Mercure SP Pinheiros

Location exceptional

Customer review rating 4.5/5

Jorge Z. Business - Confirmed reviews ALL

I always love the food that the hotel brings at breakfast and dinner. I recommend for your business trip or vacations.

Dear Jorge, We very much appreciate your comments regarding your stay at the Mercure Sao Paulo Pinheiros. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marta L Z Kassab Qualidade | Quality | Calidad Mercure SP Pinheiros

well located hotel

Customer review rating 4.0/5

Anonymous Business - Confirmed reviews ALL

Well located hotel, the rooms are small and the breakfast was adequate.

Dear Jessica, We very much appreciate your comments regarding your stay at the Mercure Sao Paulo Pinheiros. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marta L Z Kassab Qualidade | Quality | Calidad Mercure SP Pinheiros

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Other web-users rate our hotel

  • 427 reviews 9.5/10 Location
  • 1,016 reviews 5.7/10 Room
  • 852 reviews 7.5/10 Service
  • 19 reviews 5.6/10 WiFi
  • 461 reviews 7/10 Breakfast
  • 400 reviews 4.9/10 Cleanliness
  • 182 reviews 3.8/10 Value
  • 148 reviews 8.9/10 Pool

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