ibis Lille Centre Grand Palais 3 stars

Customer review rating (ALL Rating) 4.5/5 1,045 reviews

Best price
guarantee
ibis Lille Centre Grand Palais - Image 1
ibis Lille Centre Grand Palais - Image 2
ibis Lille Centre Grand Palais - Image 3
ibis Lille Centre Grand Palais - Image 4
1-3 rue des Moulins de Garance, 59000 LILLE, France

Description

Hotel extras

  • In the heart of Lille with metro, train stations and beltway all nearby

  • Opposite the Palais des Congrès and Zénith for trade fairs, conventions, events and concerts!

  • Partner covered private parking, EFFIA Lille Flandres, 200 yards away

  • A 10-minute walk from La Grand Place, the pedestrian streets and Old Lille

  • Open 24/7, snacks available on site

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Room

Standard Room with two single beds

Photo out of - Standard Room with two single beds

Two 32" single beds with microfiber pillows, a cozy duvet, 3" topper for comfort, 32" LCD screen with built-in Chromecast, free unlimited WiFi, air conditioning and a hairdryer..

  • Views:

    City View or Courtyard View

Max. number of persons
2
Area
From 21 m² / 226 sq ft

Bedding

Single bed(s) x2

Baby crib on request

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Hair dryer in bathroom
  • Mirror

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet

Tv Facilities

  • Children's TV Channels
  • Chromecast
  • DTT TV package
  • Satellite/cable colour TV
  • Web TV
  • 32'/81 cm screen
  • LCD screen - Liquid crystal display

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks

Comfort Features

  • Alarm clock
  • Blackout Facilities
  • Double Glazing
  • Opening windows
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • 2 pers. max
  • 21 m² / 226 sq ft
  • Bedding 2 x Single bed(s)
  • Views: City View or Courtyard View
See availabilities

With a large double bed and a single bed with mattress toppers and a functional bathroom, this very spacious family room is modern, comfortable and offers all the comforts you need for an enjoyable stay.

  • Views:

    Courtyard View

Max. number of persons
3
Area
From 22 m² / 236 sq ft

Bedding

Single bed(s) x1

Double bed(s) x1

Baby crib on request

Bathroom

Bathroom Facilities

  • Full-length mirror
  • Hair dryer in bathroom
  • Make-up/magnifying mirror

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet

Tv Facilities

  • Children's TV Channels
  • Chromecast
  • DTT TV package
  • Satellite/cable colour TV
  • Web TV
  • 22'/56 cm screen
  • Flat screen
  • LCD screen - Liquid crystal display

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks

Comfort Features

  • Alarm clock
  • Blackout Facilities
  • Double Glazing
  • Opening windows
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Spacious Family Room with one large bed and twin beds to accommodate parents and their children as comfortably as possible!

  • Views:

    Courtyard View

Max. number of persons
4
Area
From 27 m² / 290 sq ft

Bedding

Double bed(s) x1

Bunk bed(s) x2

Baby crib on request

Bathroom

Bathroom Facilities

  • Full-length mirror
  • Hair dryer in bathroom

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet

Tv Facilities

  • Children's TV Channels
  • Chromecast
  • DTT TV package
  • Satellite/cable colour TV
  • Web TV
  • 32'/81 cm screen
  • LCD screen - Liquid crystal display

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks

Comfort Features

  • Alarm clock
  • Blackout Facilities
  • Double Glazing
  • Opening windows
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Hotel location

ibis Lille Centre Grand Palais

1-3 rue des Moulins de Garance
59000 LILLE
France

GPS:50.633083, 3.074509

Telephone
Fax +33 3 20 11 37 95
Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
  • 91 rooms
  • 3 rooms for people with reduced mobility
  • 3 connecting rooms
  • 91 non-smoking rooms
  • 7 floors

Languages spoken at the hotel

  • English
  • Spanish
  • French

Reduced mobility Facilities

100% Non Smoking Property

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas
  • High speed transmission line

Air conditioning

Safe deposit box at reception

  • Safe deposit box at reception

Check In & Check-out facilities

  • Express check-out

Pets

Pets allowed

Boutiques/shopping

Boutique Gourmande

Catering

One Bar

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Buffet Additional charge
  • Children
  • Express Additional charge

Business

One Meeting room

Business Center

  • Self service business center
  • Business center is wheelchair accessible

Family

Services for children

  • Board games available
  • Tourist guide for families
  • Children''s TV Channels

Sports and leisure

Gym

  • Nearby

Bowling

  • Nearby

Bodybuilding equipment/Gym

  • Nearby

Golf

  • Nearby

POPEAT

Photo out of - POPEAT

The latest concept from ibis: cozy and comfortable! Light catering on site, happy hour, draft beer, WIFI.

Bar Type
Bar
Capacity
30
Accessibility
Accessible service
Telephone +33 3 20 11 37 90

Other informations

Services

  • Air conditioning
  • Free Wireless internet (WiFi)
  • Wheelchair access
  • Pet allowed
  • Musical Entertainment

Wine and other drinks information

  • Apéritif
  • Cocktail
  • Wine by the glass available
  • Soft drinks
  • Voss Sparkling
  • Digestifs

Snacks facilities

  • Cold snacks
  • Hot snacks

The latest concept from ibis: cozy and comfortable! Light catering on site, happy hour, draft beer, WIFI.

Regional buffet: pastries, local honey, homemade gingerbread, fresh salad, crudites, regional cheeses, cold cuts, scrambled eggs, sausages, yogurt, fruit salad, coffee, teas, homemade detox drinks. ENJOY!

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,045 reviews

Customer review rating 3.0/5

Yulye R. R. Business - Confirmed reviews ALL

Dear Yulye, Thank you for sharing your feedback with us. I am delighted to hear that you enjoyed our location and found our staff welcoming! However, I regret that the room size and amenities did not meet your expectations. We offer rooms of various sizes; for longer stays, please do not hesitate to request a more spacious room, subject to availability! I will certainly pass on your comments regarding the water pressure to our technical team. Your feedback is very valuable to us, as it helps us to improve. Best regards, Yves Poletti - General Manager

Customer review rating 4.5/5

Pierre E. H. Business - Confirmed reviews ALL

Dear Pierre E., Thank you for your kind words! We're thrilled to hear you enjoyed your stay, and that our team, breakfast, and cleanliness met your expectations. We hope to welcome you back soon for another comfortable visit! Yves Poletti - General Manager

Customer review rating 5.0/5

Yvonne H. Couples - Confirmed reviews ALL

Dear Yvonne, Thank you so much for your wonderful feedback! We're thrilled to hear you enjoyed our convenient location, comfortable rooms, and breakfast selection. It’s always great to know our guests have a pleasant stay. We hope to welcome you back soon! Yves Poletti - General Manager

Customer review rating 2.0/5

Didem S. Families - Confirmed reviews ALL

Beste gast, Hartelijk dank dat u de tijd heeft genomen om uw ervaring met ons te delen. Het spijt me te vernemen dat u hinder heeft ondervonden van geluiden uit de leidingen, waardoor uw nachtrust is verstoord. Deze kwestie krijgt onze volledige aandacht, zodat we de bron kunnen achterhalen en een passende oplossing kunnen treffen. Ik heb inmiddels opdracht gegeven voor een inspectie van het leidingwerk en een controle van de afstelling van de warmtepomp. Mijn oprechte excuses hiervoor; dank dat u ons hiervan op de hoogte heeft gesteld. Wat betreft handdoeken, een waterkoker of koffie: deze kunt u op elk gewenst moment aanvragen bij de receptie. Ons team staat daar altijd klaar om u te helpen. Graag wijs ik u er ook op dat onze bar 24 uur per dag geopend is, waardoor er op elk moment iemand aanwezig is om u bij te staan. Ik vind het jammer dat u tijdens uw verblijf geen contact met ons team heeft opgenomen; we hadden graag de gelegenheid gehad om uw zorgen weg te nemen en uw comfort tijdens uw verblijf te vergroten. Desalniettemin dank ik u voor uw feedback, die bijdraagt ​​aan ons streven om onze dienstverlening continu te blijven verbeteren. Met vriendelijke groet, De manager

Customer review rating 5.0/5

Justin W. Couples - Confirmed reviews ALL

Dear Justin W., Thank you so much for your kind words! We're thrilled to hear that you enjoyed your stay and found our staff friendly and accommodating. It's wonderful that you appreciated our location and breakfast offerings. We hope to welcome you back soon! Yves Poletti - General Manager

Dear Yulye, Thank you for sharing your feedback with us. I am delighted to hear that you enjoyed our location and found our staff welcoming! However, I regret that the room size and amenities did not meet your expectations. We offer rooms of various sizes; for longer stays, please do not hesitate to request a more spacious room, subject to availability! I will certainly pass on your comments regarding the water pressure to our technical team. Your feedback is very valuable to us, as it helps us to improve. Best regards, Yves Poletti - General Manager

Customer review rating 4.5/5

Pierre E. H. Business - Confirmed reviews ALL

clean room in good shape, welcoming staff, good breakfast

Dear Pierre E., Thank you for your kind words! We're thrilled to hear you enjoyed your stay, and that our team, breakfast, and cleanliness met your expectations. We hope to welcome you back soon for another comfortable visit! Yves Poletti - General Manager

Customer review rating 5.0/5

Yvonne H. Couples - Confirmed reviews ALL

The hotel was easy to find from the train station and not too far to walk into the centre to explore. Rooms were a good size and comfortable. A good selection of food at breakfast.

Dear Yvonne, Thank you so much for your wonderful feedback! We're thrilled to hear you enjoyed our convenient location, comfortable rooms, and breakfast selection. It’s always great to know our guests have a pleasant stay. We hope to welcome you back soon! Yves Poletti - General Manager

Customer review rating 2.0/5

Didem S. Families - Confirmed reviews ALL

During my stay, I noticed several issues with the room. There were no bath towels for my hair to dry myself after showering and no hand towels or paper towels to use after washing my hands. There was also no kettle or coffee available in the room. In addition, there was a lot of noise coming from the water pipes and drains. Unfortunately, the noise continued throughout the night and made it very difficult for me to sleep. Overall, these issues made my stay less comfortable than expected. I hope the hotel will take this feedback into consideration and make improvements for future guests.

Beste gast, Hartelijk dank dat u de tijd heeft genomen om uw ervaring met ons te delen. Het spijt me te vernemen dat u hinder heeft ondervonden van geluiden uit de leidingen, waardoor uw nachtrust is verstoord. Deze kwestie krijgt onze volledige aandacht, zodat we de bron kunnen achterhalen en een passende oplossing kunnen treffen. Ik heb inmiddels opdracht gegeven voor een inspectie van het leidingwerk en een controle van de afstelling van de warmtepomp. Mijn oprechte excuses hiervoor; dank dat u ons hiervan op de hoogte heeft gesteld. Wat betreft handdoeken, een waterkoker of koffie: deze kunt u op elk gewenst moment aanvragen bij de receptie. Ons team staat daar altijd klaar om u te helpen. Graag wijs ik u er ook op dat onze bar 24 uur per dag geopend is, waardoor er op elk moment iemand aanwezig is om u bij te staan. Ik vind het jammer dat u tijdens uw verblijf geen contact met ons team heeft opgenomen; we hadden graag de gelegenheid gehad om uw zorgen weg te nemen en uw comfort tijdens uw verblijf te vergroten. Desalniettemin dank ik u voor uw feedback, die bijdraagt ​​aan ons streven om onze dienstverlening continu te blijven verbeteren. Met vriendelijke groet, De manager

Customer review rating 5.0/5

Justin W. Couples - Confirmed reviews ALL

Thanks to the staff who were very nice and accommodating for our short stay in Lille Hotel is well located, room are clean and comfy, breakfast had all the essentials

Dear Justin W., Thank you so much for your kind words! We're thrilled to hear that you enjoyed your stay and found our staff friendly and accommodating. It's wonderful that you appreciated our location and breakfast offerings. We hope to welcome you back soon! Yves Poletti - General Manager

Customer review rating 4.5/5

Ruth S. N. Couples - Confirmed reviews ALL

Helpful staff moved us into a more satisfactory room for our stay. The breakfast provided was particularly good.

Dear Ruth S. N., Thank you for your kind words! I’m thrilled to hear that our team made your stay more comfortable and that you enjoyed the breakfast. We hope to see you again soon for another great experience! Yves Poletti - General Manager

Customer review rating 4.0/5

Michael K. Couples - Confirmed reviews ALL

Good sized room, clean and tidy. Good proximity to town centre. Decent breakfast.

Dear Michael, Thank you for your kind words! I'm thrilled to hear you enjoyed your stay and appreciated the room's size, cleanliness, and our breakfast offerings. It’s great that our location worked well for you too. We hope to welcome you back soon! Yves Poletti - General Manager

Customer review rating 5.0/5

Caterina C. Solo - Confirmed reviews ALL

I stayed at the Ibis Lille Grand Palais for a weekend on my own. The services were great and the rooms were very spacious. I had a lovely time there.

Dear Caterina, Thank you so much for your wonderful feedback! We're thrilled to hear that you enjoyed our location and spacious rooms. It's great to know that our services contributed to your lovely weekend. We hope to welcome you back soon! Yves Poletti - General Manager

Customer review rating 3.5/5

Christopher R. Couples - Confirmed reviews ALL

Standard ibis so no complaints. But the service at breakfast was awful, after paying 40 minutes before it was due to end, we found out there were no more eggs and the staff didn't seem fussed about making anymore.

Dear Christopher, Thanks for your feedback! I'm glad you liked our location, but I’m sorry to hear about your breakfast experience. We strive for quality service, and I appreciate your comments, which I'll share with the team to ensure we improve. Yves Poletti - General Manager

Customer review rating 4.0/5

Patience M. Families - Confirmed reviews ALL

Booking was straightforward. Clean and comfortable rooms. Breakfast room and menu good. Lack of body lotion was however surprising and not acceptable. Still a good place to stay anyway.

Dear Patience, Thank you for your kind words! I’m glad you enjoyed your stay and found our rooms comfortable. I appreciate your feedback about the body lotion, and I’ll make sure to take that into consideration. We hope to welcome you back soon! Yves Poletti - General Manager

Customer review rating 1.5/5

Alison P. Business - Confirmed reviews ALL

A good location for a conference at the Grand Palais. We arrived at 8pm and found reception to be empty and no one arrived for 40 minutes despite calling and ringing the bell. When a staff member finally did arrive they said they were the only person in the building and had to go check that guests doors locked properly as they were having security issues. We were shocked that this was the case and they were so poorly staffed - we could have easily accessed keycards, secure documents and everything else behind reception if we had wished to. If this is an Ibis wide policy this is disappointing and surely not safe! The room itself was comfortable with good air-con. We had a fire alarm on the second night at around 5am which staff were struggling to turn off for around 25 minutes. There was poor communication as to whether we should evacuate the building.

Good day Alison, Thank you for taking the time to share your experience with us. I sincerely appreciate your feedback and am sorry to hear about the difficulties you encountered during your stay. I am delighted to know that our location proved convenient for your conference, but I fully understand your concerns regarding the staff and security. The situation you described upon your arrival is far from the level of service we strive to provide, and this is the first time I have heard of such an issue! The night receptionist should be at the front desk or close by; I will look into what happened with him. Please accept my apologies for the fire alarm during the night. However, there is no communication provided in such instances: imagine if the hotel needed to be evacuated—we could not call 100 rooms one by one. The only thing to do at that moment is to go downstairs. The alarm stops automatically after five minutes. Thank you again for your feedback. Yves Poletti – General Manager

Customer review rating 4.0/5

Andrew O. Families - Confirmed reviews ALL

lovely stay nice and comfortable bed and really good air con

Dear Andrew O., Thank you for your kind words! We're thrilled to hear you enjoyed our fantastic location, comfortable beds, and effective air conditioning. It means a lot to us that you had a lovely stay. We hope to welcome you back soon! Yves Poletti - General Manager

Customer review rating 4.0/5

Kathleen M. Business - Confirmed reviews ALL

Well located across the road from the convention centre and a short walk into the city centre, shops, restaurants etc. Rooms were clean and air con worked well. Good breakfast.

Customer review rating 2.0/5

Abdul F. E. S. Families - Confirmed reviews ALL

Well located, staff are friendly and helpful. breakfast area wasn’t clean though, the soonest we approached the area a bad smell all around. Shower handler was broken. But will remain our first stop in Lille.

Dear Abdul F. E. S., Thank you for your feedback! I am delighted to hear that you enjoyed our location and the friendliness of our staff. Please accept our apologies for the cleanliness and shower issues you experienced. We would appreciate it if you could let us know so we can address them immediately and, for example, repair the shower. We hope to have the pleasure of welcoming you back very soon! Yves Poletti - General Manager

Customer review rating 5.0/5

Sevdalina Z. Families - Confirmed reviews ALL

Great location. Comfortable and clean rooms. Very friendly staff and delicious breakfast.

Hi Sevdalina, Thank you so much for your warm comments! We're really happy that you liked our location, the comfort of our rooms, and our breakfast. Your satisfaction is our priority and it motivates us to keep providing the best service possible. Yves Poletti - General Manager

Customer review rating 5.0/5

Richard E. Couples - Confirmed reviews ALL

We arrived just before midday, expecting to drop our bags at reception, to check in later, but a room was available and we were checked straight in, which was really helpful. The bar was good to have in the evening, and breakfast was excellent (and well replenished). The room was small but quiet, well lit and the bed was comfortable.

Dear Richard, Thank you so much for your kind feedback! I’m thrilled to hear that our team was able to check you in early and that you enjoyed the bar and breakfast offerings. It’s great to know you found your room comfortable and quiet. We strive to make every stay special, and your compliments mean a lot to us. Looking forward to welcoming you back! Yves Poletti - General Manager

Customer review rating 3.5/5

Elizabeth B. Families - Confirmed reviews ALL

Clean, and nice staff. The buffet breakfast was plentiful and good. But the hotel is sadly in need of a makeover. Chipped paint, unfinished repairs, no shelves or counter space or hooks in the bathrooms.

Hey, Thanks for taking the time to share your experience. I'm glad you enjoyed our location, the cleanliness, and the breakfast. I take note of your comments about the condition of the facilities and know that we are constantly working on improving our hotel. Yves Poletti - General Manager

Customer review rating 4.5/5

Norman E. Solo - Confirmed reviews ALL

A short walk from the principle train station the hotel is in a quiet neighborhood close to many amenities,

Hi Norman, Thanks for your kind words! We're thrilled to hear you enjoyed our location and the quiet neighborhood. It’s great to know you found it convenient for your travels. We hope to welcome you back soon! Yves Poletti - General Manager

Customer review rating 3.5/5

Suryani N. Families - Confirmed reviews ALL

Just okay

Customer review rating 4.5/5

Agnes K. Couples - Confirmed reviews ALL

great team .very professional. like the concept of the hotel include the bar

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Yves Poletti - Général Manager

Other web-users rate our hotel

  • 719 reviews 9/10 Location
  • 955 reviews 6.8/10 Room
  • 855 reviews 9.3/10 Service
  • 10 reviews 4.1/10 WiFi
  • 523 reviews 8.3/10 Breakfast
  • 361 reviews 8/10 Cleanliness

Powered by Trustyou

Frequently asked questions

Our other establishments nearby

All our hotels in Lille Hotels