ibis Lille Centre Grand Palais 3 stars

Customer review rating (ALL Rating) 4.6/5 1,378 reviews

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Description

Hotel extras

  • EFFIA partner car park at Lille Flandres 200 meters away. Charges apply.

  • Opposite Palais des congrès and Zénith, 500 meters from train stations

  • Ring road exit No. 2 "Centre Ville" nearby

  • Open 24/7

Our accommodation(s)

Hotel location

ibis Lille Centre Grand Palais

1-3 Rue Des Moulins De Garance
59000 LILLE
France

GPS:50.633083, 3.074509

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

LOUNGE BAR

The latest concept at ibis: cozy and comfortable! Light snacks available, happy hour, draught beer, WIFI.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  1,378 reviews

TripAdvisor Rating  4.0/5  545 reviews

Certificate of excellence 2023

Absolutely no complaints

Customer review rating 4.5/5

Huw J. Couples - Confirmed reviews ALL

Very good. The hotel was conveniently situated (hear the railway station and close to the centre of Lille). The room was fine and the receptionist was helpful with our bicycles. There was a handy bar with some good local beers and the breakfast (for which you pay a supplement) was very good. The only suggestion (in common with nearly all hotel rooms) was that the room would be better if bedrooms had a very low level light to help see the way to the loo in the night without switching on the main lights.

Friendly staff; close to everything

Customer review rating 5.0/5

Russ Couples - Confirmed reviews ALL

My husband and I stayed here for 3 days. We chose this IBIS for location and price. It was easy to walk to the city center and other interesting locations. The friendly staff assisted us with parking, a welcome drink, and late check out.

Customer review rating 3.0/5

Farid B. Business - Confirmed reviews ALL

Experience was so so. The size of the room was great. But the room itself was a little "worn-out". For exemple, the bathroom was very large, but the handicapped installation was annoying; the wall of the bathroom and the floor of the shower were also worn-out. The personnel members were all nice, professionnel and welcoming.

Bonjour Farid, Merci d'avoir pris le temps de nous faire part de votre expérience à l'ibis Lille Centre Grand Palais. Je suis désolé que votre expérience n'ait pas été à la hauteur de vos attentes ; permettez moi de vous présenter mes plus sincères excuses. Chez Ibis, nous nous efforçons d'offrir une expérience de service supérieure à chaque client ; par conséquent, vos commentaires sont très importants pour nous. Effectivement les salles de bain sont toutes en cours de rénovation, nous en sommes au 3ème étage et allons descendre bientôt au 2ème. Mais, si une chambre PMR vous gênait, vous pouviez en demander une autre ! Nous vous remercions de nous avoir fait part de vos préoccupations et nous espérons que vous nous donnerez l'occasion de mieux vous servir dans un avenir proche. Bien à vous, Yves Poletti- Directeur

Really Loud Water Noises

Customer review rating 1.5/5

Farrel Business - Confirmed reviews ALL

The room was okay but at night the water noises in the walls were so loud I could barely sleep at all. I was room 313 in the Lille Grand Palais Ibis and the noise woke me up multiple times from 4am onwards.

Dear FARREL O., Thank you for taking the time to tell us about your experience at the ibis Lille Centre Grand Palais. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Yves Poletti - Manager

Good location nice stay but breakfast is a miss

Customer review rating 3.5/5

Anonymous Solo - Confirmed reviews ALL

It's great it's solid but your breakfast needs more diversity. It was bland and not very enticing Separate chicken from pork for people who don't eat both Have more egg options

Hello! Thank you for taking the time to share all your compliments that encourage us! For breakfast, I am surprised by your remark because it is quite successful. And then it offers local honey, artisanal gingerbread, regional cheeses, local specialties such as cramique au sucre… and several eco-responsible products.  But you are right, separating pork from poultry is imperative! We will be happy to welcome you again in Lille Best regards,

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Other web-users rate our hotel

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