ibis Lille Centre Grand Palais Hotel 3 stars

The room was not smelling good! I needed a tea, but no hot water was available, because the receptionist has broken her leg and there was nobody in the night to help her! I had to walk on the rain to another hotel to get in the night a sandwich and tea! I would never ever stay in the hotel ! I am traveling a lot due to work , so and this hotel was not a pleasant experience!

Big room, clean, very good twin bed, very good breakfast, very good location, very good price and great hospitality at the desk Only negative experience: China wear was not too clean (in the breakfast room), the water to boil eggs was too low, the paper napkins were not added after they were finished. (But the breakfast itself was fine!).

Took a while to check in as they couldn't find booking. Took while to check out as they couldn't find prepayment even though I booked on direct site. Not very welcoming bar area with chairs stacked on tables. Paid 3.5 euros for bottle of water then saw Evian for sale next morning at 1.50. Quite dark hotel. Good location, staff were ok, bathroom very basic.

Smooth check in and out, good room for 3 adults .

All was ok for our stay, very nice hotel, parking places outside in the street, very specious room and nicely decorated. Closed to the centre, ideal if you want to walk to restaurant, friendly staff. Lot of choices at breakfast. I would definitely recommend

After booking via Accorhotel web-site, I put as a security my card. The security deposit was charged before my arriving in one day earlier. When I had leaving the hotel a receptionist asked me paid for my staying in hotel, because from her words the hotel cannot use a security deposit as a payment. Therefore I was charged twice. The security deposit was unblocked on third day only.

The staff was very polite and helpful. The room was nice and quiet and the break-fast was delicious. Hotel was very accessible and conviniently near the railway station. Restaurants and a few shops near.

All went well - the hotel was a *little* off the beaten track, but very competitively priced, clean and pleasant. We had a spacious room with a balcony, and brief but wholly positive interactions with staff. Top marks..!

I needed to go to a conference at the Grand Palais, Lille. This hotel is maybe 100m away from it , so the location was really great for me. It's a 10min walk to the train station and city centre, so easy access as well. I have stayed at many Ibis hotels before. This was the nicest by far. The room was surprisingly big. The breakfast buffet had plenty to choose from (continental breakfast). There was a bar for a drink and the option of room service. The staff were very friendly and spoke good English. I certainly enjoyed my stay.

Hotel was just a short walk away from Lille Flanders and Lille Europe train stations. We had booked a triple room which had one double and one single bed. The room was not a very large size for being a triple room. The room only had one chair, strange for a triple room. We only had two large bath towels provided and didn't receive any hand towels throughout our stay although we were able to request extra bath towels . The room and hotel were very quiet, was not disturbed by other guests or traffic noise. Reception staff were friendly and helpful to sort out any problems. Breakfast was good with a variety of options. A good place to stay for a trip to Lille.

Good overall experience.

From start to finish all staff were very friendly and helpful. Facilities were good and I was grateful to have a parking space on site- it would be ideal to be able to pre-book but I understand why that can’t be the case. Two minor points for development- no alternative language TV channels and drinks from the hotel bar rather expensive- nothing major particularly! Would certainly stay again.

Nice

First impression: clean and nice, ideal for a short stay. Also very quiet and friendly receptionists.

OK