ibis Lille Centre Grand Palais Hotel 3 stars

Had a two night stay in Lille. The hotel was great, good position, very clean. Room was a good size. Breakfast was excellent and staff very friendly and helpful.

price/quality was sufficient, location was close to city center. Only downside was that we asked for a parking place during reservation on the Ibis website, this was not possible on site, but only in a nearby commercial parking garage (with discount). This would have been fine also, however, the website said the hotel had parking...

Lovely check in manager, helpful staff, super room. Just a bit grubby in bath room and shower especially However great value.all happy

The hotel was clean and the staff were friendly. I had a door that wouldn't lock and rather than give me a new room they gave me a workaround of tapping the card several times until it locked. The shower flooded on the first day and they resolved it by the time I came back in the evening.

We had a clean and cosy bedroom at the 6th floor with a clear view. We really enjoyed our stay in Lille and will come back certainly;)

Perfect room.

see above

The room was not smelling good! I needed a tea, but no hot water was available, because the receptionist has broken her leg and there was nobody in the night to help her! I had to walk on the rain to another hotel to get in the night a sandwich and tea! I would never ever stay in the hotel ! I am traveling a lot due to work , so and this hotel was not a pleasant experience!

Big room, clean, very good twin bed, very good breakfast, very good location, very good price and great hospitality at the desk Only negative experience: China wear was not too clean (in the breakfast room), the water to boil eggs was too low, the paper napkins were not added after they were finished. (But the breakfast itself was fine!).

Took a while to check in as they couldn't find booking. Took while to check out as they couldn't find prepayment even though I booked on direct site. Not very welcoming bar area with chairs stacked on tables. Paid 3.5 euros for bottle of water then saw Evian for sale next morning at 1.50. Quite dark hotel. Good location, staff were ok, bathroom very basic.

Smooth check in and out, good room for 3 adults .

All was ok for our stay, very nice hotel, parking places outside in the street, very specious room and nicely decorated. Closed to the centre, ideal if you want to walk to restaurant, friendly staff. Lot of choices at breakfast. I would definitely recommend

After booking via Accorhotel web-site, I put as a security my card. The security deposit was charged before my arriving in one day earlier. When I had leaving the hotel a receptionist asked me paid for my staying in hotel, because from her words the hotel cannot use a security deposit as a payment. Therefore I was charged twice. The security deposit was unblocked on third day only.

The staff was very polite and helpful. The room was nice and quiet and the break-fast was delicious. Hotel was very accessible and conviniently near the railway station. Restaurants and a few shops near.

All went well - the hotel was a *little* off the beaten track, but very competitively priced, clean and pleasant. We had a spacious room with a balcony, and brief but wholly positive interactions with staff. Top marks..!