Novotel Lille Centre Gares Hotel 4 stars

Customer review rating 4.4/5 5,092 reviews

#ALLSAFE Accor

ALLSAFE approved hotel

Novotel Lille Centre Gares
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+ 20 Services
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Room 1

Number of guests
Children's age

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Hotel extras

  • Labeled ALLSAFE by Bureau Veritas

  • Six-seat meeting room for hire on a half-day basis

  • Just 2 minutes from Lille Flandres and 5 minutes from Lille Europe

  • Self-service bike rental point 109 yds (100 m) away

  • Fitness room and indoor play area for children

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • Babysitting on requestPaying
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PMPaying
  • Dry cleaning / IroningPaying
Catering
  • BreakfastPaying
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Leisure and activities
  • Fitness centre
  • Babysitting on requestPaying
Business services
  • 1 meeting room(s)
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available
Information message

Hotel location

Novotel Lille Centre Gares

49 rue de Tournai
59000
lille
france

Tel: +33328386700

Fax: (+33)3/28386710

Check-in from 12h00

Check out up to 12h00

  • TRANSPOLE :  LILLE FLANDRES

  • TRANSPOLE :  M1 M2 LILLE FLANDRES

  • TRANSPOLE :  T1 T2 LILLE FLANDRES

  • By plane

    LESQUIN At 7km / 4.35 miles

  • By train

    LILLE FLANDRES At 0.2km / 0.12 miles

GPS :50.634167, 3.07411

Our accommodation(s)

With their contemporary and completely modular design, Novotel's spacious rooms are true living areas and can be adapted to suit all requirements. Choose the Executive Room and enjoy the additional comfort of bathrobe, slippers, Nespresso coffee and complimentary minibar.

Classic Room with 1 double bed and 1 single sofa bed

  • Max. number of persons: 4
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Executive Room with 1 double bed and 1 single sofa bed

  • Max. number of persons: 3
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)
Rooms

Our restaurants and bars

GOURMET BAR

Type of cuisine: French

Enjoy a new culinary experience at the Gourmet Bar. Burgers, regional specialties and friendliness are on the menu at this new living space. Discover it today!

Lunch

12:00 - 14:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:00 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BAR

Non contractual photo

An open space perfect for relaxation, with a warm ambience typical of the North. For a business meeting or a drink with friends at the bar or on the terrace, we have everything you need to enjoy a pleasant moment.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 1

  • Maximum size: 15

  • Maximum capacity: 6 people

Find out more

Our guest reviews for
Novotel Lille Centre Gares

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

5,092 reviews

tripadvisor

TripAdvisor Rating 4.0/5

926 reviews

Customer review rating 4.4/5

Ivonne Business - 13/10/2020 Confirmed reviews ALL

Nice staff, clean rooms and good breakfast!

Excellent stay

Customer review rating 4.4/5

Ronald Couples - 08/09/2020 Confirmed reviews ALL

Very friendly personal and clean rooms! Also very well located hotel. Strongly recommend!

Always fine to stay in Novotel. Hotel in Downtown and bear to shoppingcenter

Customer review rating 4.4/5

Salem Business - 25/08/2020 Confirmed reviews ALL

friendly, helpful and kind staf. Reception always kind and stand by.

I was not in fact about to undertake my visit !!

Customer review rating 4.4/5

S E. Solo - 02/08/2020 Confirmed reviews ALL

I live in New Zealand and had to cancel my trip. I have tried emailing to find about a credit for the 3 nights accommodation I was unable to use but have paid for.

We didn't get there Mr Wagner, our emails appear to have been ignored

Customer review rating 4.4/5

Jack F. Couples - 30/07/2020 Confirmed reviews ALL

We sent two emails requesting a refund or credit as we cannot leave our country and we did not get a reply Other Accor hotels have provided responses, so we gave up on you. We are very disappointed that we couldn't visit your country this year as planned. Hopefully we can do it sooner rather than later.

Friendly staff and location despite lack off tidiness and shortenings on romingamenities

Customer review rating 4.4/5

Frederic D. C. Friends - 13/07/2020 Confirmed reviews ALL

Nice and friendly staff in a no nonsense hotel. We felt wellcome upon arrival and could receive our room before scheduled arrival (12h00 iso 15h). Very disappointed on the cleaning ( the toilet in the room was not clean at all despite the toilet paper roll was nicely folded.... (picture available on request ... bwerks) as well as concerning the preparation off the room: only 1 bath towel available in each room counting two adults each, only one little bottle of water for 2 adults and especially beds were short sheeted what was bothering for the main reason of booking a hotel: a night good sleep. Pillows of extremely poor quality as well. Nevertheless the mattresses were extremely good.... everything lays in the day to day business ..... i am sure they can do much better....and after request toilet has been cleaned an we got an extra towel so we each had one... at least....

Pleasant stay

Customer review rating 4.4/5

Anonymous Solo - 06/07/2020 Confirmed reviews ALL

Hotel staff is helpful and friendly. Room is neat and tidy. Overall a pleasant stay.

Good stay

Customer review rating 4.4/5

Legor Business - 18/03/2020 Confirmed reviews ALL

clean roon and good breakfast

Dear Mr L., We very much appreciate your comments regarding your stay at the Novotel Lille Centre Gares. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Paula

Down to attitude of staff, excellent.

Customer review rating 4.4/5

Elizabeth Couples - 13/03/2020 Confirmed reviews ALL

Once again staff going above expectations.

great place to stay

Customer review rating 4.4/5

Anonymous Friends - 02/03/2020 Confirmed reviews ALL

great stay

Dear Mrs F., We very much appreciate your comments regarding your stay at the Novotel Lille Centre Gares. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely yours, Félix

Great location for trains and zenith centre

Customer review rating 4.4/5

Ken M. Couples - 01/03/2020 Confirmed reviews ALL

Looked after well nice room

Dear Mr m., We very much appreciate your comments regarding your stay at the Novotel Lille Centre Gares. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that our staff will enjoy this feedback and will that will encourage as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Félix

Very good stay, quiet hotel

Customer review rating 4.4/5

Saskia Couples - 28/02/2020 Confirmed reviews ALL

We stayed 1 night in the hotel. Although we had a room on the street side of the hotel, it was very quiet. Excellent breakfast, lot of choice. Personnel was very friendly.

Well located clean comfortable great staff

Customer review rating 4.4/5

Bob Business - 14/02/2020 Confirmed reviews ALL

Great

Sir, We very much appreciate your comments regarding your stay at the Novotel Lille Centre Gare. It is always a pleasure to receive positive feedback. I will share your comments with our team. For the next time, do not hesitate to ask our staff to heat your food at the breakfast to enjoy it how you prefer it. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Félix

Well located.

Customer review rating 4.4/5

Xavier Families - 05/02/2020 Confirmed reviews ALL

It was ok. The room vents were dirty, paint was chipping in the room. There were exposed screws on wall due to a painting that was removed from the wall. Beds were clean--that was good. It wasn't what I expected. I stayed at a Sofitel in London--I know it's a different product--the experience was different.

Very good service - refresh of the rooms needed

Customer review rating 4.4/5

Anonymous Families - 03/01/2020 Confirmed reviews ALL

Very friendly welcome and personel in general, the hotel is very clean and well maintained. The room is a bit outdated for a Novotel standard / price.

Nice people

Customer review rating 4.4/5

M B. Families - 02/01/2020 Confirmed reviews ALL

Location very good, however parking could be improved !!!! Paid €48 for parking !!

Bar Problems

Customer review rating 4.4/5

Alan C. Couples - 19/12/2019 Confirmed reviews ALL

The hotel is great, well located, rooms tidy & well positioned, Bar service I can only describe as awful. Bar tender not in evidence, clients had to wait for service whilst he was found' at least 3 walked out, two had to wait to pay,. We had to wait a considerable time & then told we could not charge to our room, until we insisted

Customer review rating 4.4/5

Tim D. Families - 17/12/2019 Confirmed reviews ALL

Very good stay. Big, comfortable rooms, good food, excellent reception area for the kids. Helpful staff and well located.

Good fit for business trip

Customer review rating 4.4/5

Maryse Business - 17/12/2019 Confirmed reviews ALL

Receptionist was helpful and smiling. The room was clean and practical. I really enjoyed the cheeses at the breakfast buffet.

A great weekend stay

Customer review rating 4.4/5

Mac Families - 17/12/2019 Confirmed reviews ALL

This hotel is well situated and perfect for family stays. The beds were comfortable, breakfast was copious and varied, staff were friendly and helpful and the lobby/bar caters well for kids and parents alike.

Our most recent 20 reviews

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