Novotel Lille Centre Gares 4 stars

Customer review rating (ALL Rating) 4.4/5 960 reviews

49 rue de Tournai, 59000 LILLE, France

Hotel extras

  • Labeled ALLSAFE by Bureau Veritas

  • Six-seat meeting room for hire on a half-day basis

  • Just 2 minutes from Lille Flandres and 5 minutes from Lille Europe

  • Self-service bike rental point 109 yds (100 m)away

  • Gare Lille Flandres car park very near the hotel.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Our accommodation(s)

With their contemporary and completely modular design, Novotel's spacious rooms are true living areas and can be adapted to suit all requirements. Choose the Executive Room and enjoy the additional comfort of bathrobe, slippers, Nespresso coffee and complimentary minibar.

Hotel location

Novotel Lille Centre Gares

49 rue de Tournai
59000 LILLE
France

GPS:50.634167, 3.07411

Telephone
Fax +33 3 28 38 67 10

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Bar
  • Meeting rooms

GOURMET BAR

Enjoy a new culinary experience at the Gourmet Bar. Burgers, regional specialties and friendliness are on the menu at this new living space. Discover it today!

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  960 reviews

TripAdvisor Rating  4.0/5  957 reviews

Good location, but no AC in rooms

Customer review rating 3.5/5

Animesh D. Families - Confirmed reviews ALL

Hotel was overall good and expected, since it is a Novotel brand. There were 3 hiccups though. 1/ We received SMS at 12.30 that room is ready. But when we reached at around 1pm, they were surprised that such SMS was delivered. Anyway, we were not in a hurry. So, we could leave the hotel keeping our luggages there. 2/ Finally when we entered the room, it was very warm. On enquired by my friend (from another room), he was told that management has instructed not to switch on the air conditioner! We were taken aback since nothing like that was mentioned in the room description or reservation voucher. 3/ We were told that the minibar contents are complementary, however we did not find anything there except Lays. I thought of mentioning this at check out, but were surprised (again) to find it full the next day, the day when we were leaving. Apart from this, as mentioned, the hotel kept up to its standards- good toiletries, towels etc, even though there were only paper cups provided.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Great location and good value

Customer review rating 4.5/5

Andrew C. Families - Confirmed reviews ALL

Great location, close to Lille Europe, Zenith Arena and easy walk to town centre. Comfortable hotel - clean - good food (great breakfast) and courteous and helpful staff

Dear Andrew C., We very much appreciate your comments regarding your stay at the Novotel Lille Centre Gares. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The reception team

Superb location, comfortable rooms, friendly staff, great breakfast

Customer review rating 4.5/5

Brendan F. Business - Confirmed reviews ALL

Friendly greeting on arrival, comfortable large rooms, great breakfast selection, and it's in a quiet location despite being in the hub of the city.

Dear Brendan F., We very much appreciate your comments regarding your stay at the Novotel Lille Centre Gares. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The team reception

good service, helpful and friendly. Good quality.

Customer review rating 5.0/5

Michel Business - Confirmed reviews ALL

Service and support at a high level. Good experience.

Dear Michel V., We very much appreciate your comments regarding your stay at the Novotel Lille Centre Gares. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The team reception

well located

Customer review rating 5.0/5

Ht Business - Confirmed reviews ALL

The room was big, neat, and clean. The location of the hotel is perfect. I had a perfect stay.

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Other web-users rate our hotel

  • 407 reviews 8.8/10 Location
  • 585 reviews 6.4/10 Room
  • 684 reviews 9.3/10 Service
  • 9 reviews 8.7/10 WiFi
  • 356 reviews 8.2/10 Breakfast
  • 209 reviews 6.5/10 Cleanliness
  • 152 reviews 5.9/10 Vibe

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