Novotel Lille Centre Gares 4 stars

Customer review rating (ALL Rating) 4.4/5 838 reviews

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Description

Hotel extras

  • Gourmet bar with fresh and homemade cuisine.

  • Meeting room for 6 people that can be rented for 1/2 day

  • Just 2 minutes from Lille Flandres and 5 minutes from Lille Europe

  • Fitness center.

  • Gare Lille Flandres car park very near the hotel.

Our accommodation(s)

Hotel location

Novotel Lille Centre Gares

49 rue de Tournai
59000 LILLE
France

GPS:50.634167, 3.07411

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

GOURMET BAR LILLE

Enjoy a new culinary experience at the Gourmet Bar. Burgers, regional specialties and friendliness are on the menu at this new living space. Discover it today.

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.4/5  838 reviews

TripAdvisor Rating  4.0/5  977 reviews

Unsatisfactory stay

Customer review rating 2.0/5

Vik Families - Confirmed reviews ALL

Room was too hot and the whole family had multiple insect bites by the end of the stay, as we had to leave the window open. The air conditioning was only blowing out hot air. The safe was not working in the room, and despite reporting it, it never got fixed. Breakfast was basic and the floor of the breakfast area was sticky.

Dear Vikram D., Thank you for taking the time to tell us about your experience at the Novotel Lille Centre Gares. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Yes, the air conditionning is not active from the beginning of october, where we past to central heating. For the safety box, we are very sorry for the inconvenience, our technical service is off during the weekend. As a compensation, we attribute 2000 courtesy points on your ALL Accor acount We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Isabelle Cornille Front office manager (h3…)

A nice hotel near everything

TripAdvisor rating 4.0/5

not_blufFINg TripAdvisor review

This is a very nice and clean hotel very near to both major train stations and Lille centre. We literally walked in after a disappointing AirBnB experience, and asked for vacancy and prices. The service at the front desk was very good and friendly, and we decided to stay for as long as there was room. I would say that the price was about average for a 4 star hotel. The hotel was going to be fully booked so we had to move out to another hotel but that’s not the hotel’s fault. The room itself was clean, maybe a bit worn here and there and the bathroom was a little dated but the nights were quiet and we slept really good. We had breakfast at the hotel restaurant the last morning. The buffet breakfast was ok, some highlights and some not so much. All in all a pleasant experience thanks to the wonderful staff, would definitely stay again if needed.

Good stay

Customer review rating 4.0/5

Lucia Couples - Confirmed reviews ALL

The hotel is well located to reach the center by foot, and has a parking nearby. They have 15% discount. I would have expected a better discount , since we were parked less than 24h and had to pay 25 euro. Breakfast is good and rooms are clean. Our room was a bit noisy because of the train station being so close

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, the reception team.

Well located, pleasant hotel, nice breakfast

Customer review rating 4.5/5

Anonymous Families - Confirmed reviews ALL

The hotel is very close to the city center. There is a parking garage in the adjacent train station. The hotel's restaurant and lobby are pleasant. There was no toilet paper in the room (to be precise - there were two nearly finished rolls). However, the receptionist provided a roll upon request.

Dear Mister Y., Thank you for your feedback. We are delighted to know that your stay in our Novotel Lille was pleasant. We hope to see you again soon. Best regards, Claire, Reception

Great location

Customer review rating 4.5/5

Ag Families - Confirmed reviews ALL

2 nights in family room. Good price for 2 nights in a fun city. Walked to the belfry and then walked to Wazemmes market (it’s was a Saturday). Metro back. Shopping centre on the doorstep of the hotel. Nice cafe oppositeish for breakfast. A small Carrefour and McDonald’s also good n the doorstep for the other breakfast!

Dear Mrs S., Thank you very much for your nice comment! We won't hesitate to relay it to our team. We are glad you enjoyed your stay in our hotel and also the city! We hope to see you again another time in Lille :) Have a nice day, Délice, receptionist of Novotel Lille Centre Gares

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Other web-users rate our hotel

  • 456 reviews 8.9/10 Location
  • 601 reviews 6.2/10 Room
  • 613 reviews 9/10 Service
  • 6 reviews 9.5/10 WiFi
  • 322 reviews 7.8/10 Breakfast
  • 188 reviews 5.4/10 Cleanliness
  • 169 reviews 5.9/10 Vibe
  • 116 reviews 5.2/10 Amenities

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