Novotel Lille Centre Gares 4 stars

Customer review rating (ALL Rating) 4.4/5 878 reviews

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Description

Hotel extras

  • Gourmet bar with fresh and homemade cuisine.

  • Meeting room for 6 people that can be rented for 1/2 day

  • Just 2 minutes from Lille Flandres and 5 minutes from Lille Europe

  • Fitness center.

  • Gare Lille Flandres car park very near the hotel.

Our accommodation(s)

Hotel location

Novotel Lille Centre Gares

49 rue de Tournai
59000 LILLE
France

GPS:50.634167, 3.07411

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

GOURMET BAR LILLE

Enjoy a new culinary experience at the Gourmet Bar. Burgers, regional specialties and friendliness are on the menu at this new living space. Discover it today.

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.4/5  878 reviews

Customer review rating 5.0/5

Annie R. Friends - Confirmed reviews ALL

Any issue we had they sorted…..road facing room rather noisy - they were happy to move us to a back room, happy to give us fresh milk for our morning tea, fresh croissants whilst we waited for our driver. It’s not as close to the station as I thought and other Accor hotels will be right in town but I imagine very noisy.

Dear Annie R., Thank you for your kind feedback regarding your recent stay. We are pleased to hear that our team was able to assist you promptly with your room change and provide fresh amenities to enhance your experience. We appreciate your understanding regarding our location and are glad you enjoyed the quieter room. Your insights are valuable, and we hope to welcome you back for another pleasant stay in the future. Best regards, Novotel Lille Centre Gares

Customer review rating 3.0/5

Yik-sum L. Families - Confirmed reviews ALL

We booked an executive family room for 4 of us for a 3-night stay. The room was on the small size and the air conditioning did not work properly. So we all felt a bit hot. My kids said their sofa bed was not that comfortable but I guess you can't expect too much for a sofa bed. The breakfast was good though and is well-located, about 10 mins to the main station (Eurostar) and 20 mins walk to the old town. It was rather quiet in the evening so we were not disturbed by noise.

Dear Yik-Sum L., Thank you for sharing your feedback regarding your recent stay with us. We appreciate your comments about our prime location and the quality of our breakfast offerings. It is delightful to hear that you enjoyed these aspects of your visit. However, I sincerely apologize for the discomfort you experienced due to the size of your room and the air conditioning issues. We strive to provide a comfortable environment for all our guests, and your observations regarding the sofa bed have been noted. While we understand that specific room types may vary in size, we appreciate your understanding regarding the sofa bed's comfort. Thank you once again for your valuable feedback. We hope to welcome you back in the future for an improved experience. Best regards, Novotel Lille Centre Gares

Customer review rating 4.0/5

Loukas K. Families - Confirmed reviews ALL

(+) Central location, parking nearby, polite staff, worth its money. (-) Family room small for 4 and in need of refurbishment, breakfast OK but below the average Novotel buffet

Dear Loukas k., Thank you for your positive feedback regarding our central location and staff. Your insights are valuable as we continuously strive to enhance our guest experience. Best regards, Novotel Lille Centre Gares

Customer review rating 5.0/5

Sahil R. Families - Confirmed reviews ALL

Overall good exp, if parking is made available with stay or clear details could be provided for parking that would be amazing

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon, even if we do not plan to dig our own parking anytime soon, unfortunately ;) Sincerely, Aline Front desk Novotel Lille Centre Gares

Customer review rating 4.0/5

Chadi B. Z. Families - Confirmed reviews ALL

All good very well received

Dear Guest, we were really happy to have you stay with us. Thank you for this positive review and your nice comment. See you soon, we hope ! Best regards. Aline Front desk Novotel Lille Centre Gares

Other web-users rate our hotel

  • 485 reviews 9.1/10 Location
  • 623 reviews 6.2/10 Room
  • 643 reviews 9/10 Service
  • 340 reviews 7.7/10 Breakfast
  • 224 reviews 6.1/10 Cleanliness
  • 183 reviews 4.3/10 Vibe
  • 103 reviews 4.4/10 Amenities
  • 8 reviews 3.5/10 Wellness Area

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