Novotel Lille Centre Gares Hotel 4 stars

Name: Novotel Lille Centre Gares
Address: LILLE, 59000, FRANCE
Telephone: (+33)3/28386700
Rating: 4.4

Customer review rating 4.4/5 5,147 reviews

ALLSAFE approved hotel

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+ 20 Services

Novotel Lille Centre Gares Hotel

Hotel that makes every moment matter

We are labeled ALLSAFE to guarantee the implementation of all sanitary measures and to accommodate you in the best conditions. We are ready and looking forward to welcoming you back!

Anne BERTOUX, Hotel Manager

With a street-art persona and a musical stage that welcomes local performers, Novotel Lille Centre Gares immerses you directly in the warm local ambiance of the Flemish capital. A 15 m² conference space is ideal for your business meetings. Our hotel in Lille also invites you to make the most of the peaceful terrace or to enjoy a beer from the taproom. Make your way to the Gourmet Bar to sample regional meats and fish, all smoked on-site. And to burn off those calories, head to our fitness room!

A 3-minute walk from the Lille Flandres railway station and 10 minutes from Lille Europe station, our hotel enjoys a privileged location just outside the centre of Vieux-Lille. Treat yourself to a shopping spree at Euralille, succumb to the charms of La Grand-Place and La Vieille Bourse, and sample the delicacies of Picardy in nearby estaminets (restaurants serving traditional cuisine). Ideally situated for attending a concert or event, we are only 4 minutes by foot from the Grand Palais and the Zénith.

Hotel extras

Labeled ALLSAFE by Bureau Veritas
Six-seat meeting room for hire on a half-day basis
Just 2 minutes from Lille Flandres and 5 minutes from Lille Europe
Self-service bike rental point 109 yds (100 m)away
Fitness room and indoor play area for children

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Online check-in
- Online check-in: Your arrival will be carefully prepared by our team
- Fast check-out: Simply return your key
WIFI/Internet Access
- WIFI at the hotel
- High-speed Internet
- WIFI in the communal areas
- WIFI in your room
- WIFI access
- Optic fiber technology provides the highest possible speed of Internet connection.
Parking
- Public outdoor parking (Paying)
- Public indoor parking (Paying) (nearby)
- Bus/coach parking area
Accessibility for people with reduced mobility
- Reduced mobility rooms
- Wheelchair access
- Reduced mobility facilities
- Accessible bathroom
Pets allowedPaying
Babysitting on requestPaying
Air conditioned
- Air conditioning
- Manual temperature control
- Air Conditioning
Languages spoken at the hotel
- English
- Spanish
- French
Reception open 24 hours a day
LATE CHECK-OUT UP TO 5PMPaying
Dry cleaning / IroningPaying

BreakfastPaying
1 Restaurant(s)
1 Bar(s)
Room service
- Hot meals
- Cold snacks
- Opening hours : Week 12:00-14:30/19:00-22:30
- Opening hours : Week-end 19:00-22:30

Fitness centre
Babysitting on requestPaying

1 Meeting room(s)
Web Corner on a Mac
Self service business centre
Copy/print service available

Hotel location

Novotel Lille Centre Gares

49 rue de Tournai
59000 lille
france

Tel: +33328386700

Fax: (+33)3/28386710

Contact email :

Check-in from 12h00

Check out up to 12h00

TRANSPOLE : LILLE FLANDRES
TRANSPOLE : M1 M2 LILLE FLANDRES
TRANSPOLE : T1 T2 LILLE FLANDRES

By plane
LESQUIN At 7km / 4.35 miles
By train
LILLE FLANDRES At 0.2km / 0.12 miles

GPS :50.634167, 3.07411

Our accommodation(s)

With their contemporary and completely modular design, Novotel's spacious rooms are true living areas and can be adapted to suit all requirements. Choose the Executive Room and enjoy the additional comfort of bathrobe, slippers, Nespresso coffee and complimentary minibar.

Rooms (2)
Suite (1)

Classic Room with 1 double bed and 1 single sofa bed

Max. number of persons: 4

Wireless internet in your room
High speed internet
Free in Room Mineral Water
Coffee/tea making facilities
Satellite/cable colour TV(...)

Executive Room with 1 double bed and 1 single sofa bed

Max. number of persons: 3

Wireless internet in your room
High speed internet
Free in Room Mineral Water
Coffee/tea making facilities
Satellite/cable colour TV(...)

Rooms

Our restaurants and bars

GOURMET BAR

Type of cuisine: French

Enjoy a new culinary experience at the Gourmet Bar. Burgers, regional specialties and friendliness are on the menu at this new living space. Discover it today!

Lunch

12:00 - 14:30

Mon
Tue
Wed
Thurs
Fri
~~Sat~~
~~Sun~~

Dinner

19:00 - 22:30

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

BAR

An open space perfect for relaxation, with a warm ambience typical of the North. For a business meeting or a drink with friends at the bar or on the terrace, we have everything you need to enjoy a pleasant moment.

Lunch

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

Dinner

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

Your meetings and events

Our meeting rooms

Number of meeting rooms: 1
Maximum size: 15 m²
Maximum capacity: 6 people

Find out more

Below standard

Frans Business - 01/11/2020 Confirmed reviews ALL

Old and tired hotel, it feels you enter last century. worn out rooms, bed covering partially with holes. Breakfast looks like school canteen food offering, for € 15,00 per person... Outrageous!

Dear Sir V., Thank you for taking the time to tell us about your experience at the Novotel Lille Centre Gares. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Felix

Ivonne Business - 13/10/2020 Confirmed reviews ALL

Nice staff, clean rooms and good breakfast!

Dear Ivonne G., We very much appreciate your comments regarding your stay at the Novotel Lille Centre Gares. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Félix

Excellent stay

Ronald Couples - 08/09/2020 Confirmed reviews ALL

Very friendly personal and clean rooms! Also very well located hotel. Strongly recommend!

Always fine to stay in Novotel. Hotel in Downtown and bear to shoppingcenter

Salem Business - 25/08/2020 Confirmed reviews ALL

friendly, helpful and kind staf. Reception always kind and stand by.

I was not in fact about to undertake my visit !!

S E. Solo - 02/08/2020 Confirmed reviews ALL

I live in New Zealand and had to cancel my trip. I have tried emailing to find about a credit for the 3 nights accommodation I was unable to use but have paid for.

We didn't get there Mr Wagner, our emails appear to have been ignored

Jack F. Couples - 30/07/2020 Confirmed reviews ALL

We sent two emails requesting a refund or credit as we cannot leave our country and we did not get a reply Other Accor hotels have provided responses, so we gave up on you. We are very disappointed that we couldn't visit your country this year as planned. Hopefully we can do it sooner rather than later.

Friendly staff and location despite lack off tidiness and shortenings on romingamenities

Frederic D. C. Friends - 13/07/2020 Confirmed reviews ALL

Nice and friendly staff in a no nonsense hotel. We felt wellcome upon arrival and could receive our room before scheduled arrival (12h00 iso 15h). Very disappointed on the cleaning ( the toilet in the room was not clean at all despite the toilet paper roll was nicely folded.... (picture available on request ... bwerks) as well as concerning the preparation off the room: only 1 bath towel available in each room counting two adults each, only one little bottle of water for 2 adults and especially beds were short sheeted what was bothering for the main reason of booking a hotel: a night good sleep. Pillows of extremely poor quality as well. Nevertheless the mattresses were extremely good.... everything lays in the day to day business ..... i am sure they can do much better....and after request toilet has been cleaned an we got an extra towel so we each had one... at least....

Pleasant stay

Anonymous Solo - 06/07/2020 Confirmed reviews ALL

Hotel staff is helpful and friendly. Room is neat and tidy. Overall a pleasant stay.

Good stay

Legor Business - 18/03/2020 Confirmed reviews ALL

clean roon and good breakfast

Dear Mr L., We very much appreciate your comments regarding your stay at the Novotel Lille Centre Gares. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Paula

Down to attitude of staff, excellent.

Elizabeth Couples - 13/03/2020 Confirmed reviews ALL

Once again staff going above expectations.

great place to stay

Anonymous Friends - 02/03/2020 Confirmed reviews ALL

great stay

Dear Mrs F., We very much appreciate your comments regarding your stay at the Novotel Lille Centre Gares. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely yours, Félix

Great location for trains and zenith centre

Ken M. Couples - 01/03/2020 Confirmed reviews ALL

Looked after well nice room

Dear Mr m., We very much appreciate your comments regarding your stay at the Novotel Lille Centre Gares. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that our staff will enjoy this feedback and will that will encourage as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Félix

Very good stay, quiet hotel

Saskia Couples - 28/02/2020 Confirmed reviews ALL

We stayed 1 night in the hotel. Although we had a room on the street side of the hotel, it was very quiet. Excellent breakfast, lot of choice. Personnel was very friendly.

Well located clean comfortable great staff

Bob Business - 14/02/2020 Confirmed reviews ALL

Great

Sir, We very much appreciate your comments regarding your stay at the Novotel Lille Centre Gare. It is always a pleasure to receive positive feedback. I will share your comments with our team. For the next time, do not hesitate to ask our staff to heat your food at the breakfast to enjoy it how you prefer it. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Félix

Well located.

Xavier Families - 05/02/2020 Confirmed reviews ALL

It was ok. The room vents were dirty, paint was chipping in the room. There were exposed screws on wall due to a painting that was removed from the wall. Beds were clean--that was good. It wasn't what I expected. I stayed at a Sofitel in London--I know it's a different product--the experience was different.

Very good service - refresh of the rooms needed

Anonymous Families - 03/01/2020 Confirmed reviews ALL

Very friendly welcome and personel in general, the hotel is very clean and well maintained. The room is a bit outdated for a Novotel standard / price.

Nice people

M B. Families - 02/01/2020 Confirmed reviews ALL

Location very good, however parking could be improved !!!! Paid €48 for parking !!

Nice staff, good location by Flandres station and a few minutes from city center

DeniZinho Business - 12/11/2019 TripAdvisor review

Hotel is nicely located, next to Flandres train station. Only a few minutes away from city center by walk. Very friendly staff, warm welcome, Good bar with nice choice of beers and spirits. Simple but nice restaurant.

Special Anniversary Weekend

Kate272015 Couples - 17/10/2019 TripAdvisor review

Location is perfect, but that is it. Service is very poor. They forgot to give us a welcome drink. Room was terrible, super dirty. Window was broken, safe was broken, ventilation in the bathroom broken, no cups, no spoons, no pens/notebooks, peephole broken, curtains super dirty...Breakfast very poor, no choice, no vegetables at all. No idea why they present themselves as a 4-stars hotel, worse than Ibis Budget from the same chain! Shame! Don’t waste your money!

Convenient and modern facility for overnight stay during long distance train journeys

AlexH-0314 Couples - 09/07/2019 TripAdvisor review

About ten minutes gentle walk after getting off train at Lille Europe station and about three minutes the following morning to Lille Flandres for onward travel. Close enough to old town to be able to explore on foot. Clean, modern room with comfortable bed, tea and coffee making facilities and minibar. Clean and practical bathroom. Had pleasant, reasonably priced evening meal with drinks, served by friendly and attentive staff. Good selection of food available for breakfast.

Dear AlexH-0314, We very much appreciate your comments regarding your stay at the Novotel Lille Centre Gares. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marine

Our most recent 20 reviews

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