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NOVOTEL PARIS LA DEFENSE ESPLANADE Hotel 4 stars

Customer review rating 4.2/5 7,186 reviews

ALLSAFE approved hotel

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NOVOTEL PARIS LA DEFENSE ESPLANADE
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+ 19 Services

Hotel extras

  • Hotel certified ALLSAFE by Bureau Veritas

  • Superior Room with view of the Eiffel Tower

  • Over 5382 sq. ft. (500 m²) of meeting rooms

  • Accessible fitness room, limited to 2 people maximum

  • 164 ft. (50 metres) from the metro servicing central Paris

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Public indoor parking (nearby) Paying
  • Accessibility for people with reduced mobility
  • Pets allowed Paying
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM Paying
  • Dry cleaning / Ironing Paying
Catering
  • Breakfast Paying
  • 1 Restaurant(s)
  • 1 Bar(s)
  • Room service
Leisure and activities
  • Fitness centre
  • Boat excursions (nearby)
  • Other sports activities
Business services
  • 11 Meeting room(s)
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available

Hotel location

NOVOTEL PARIS LA DEFENSE ESPLANADE

2 Boulevard de Neuilly
PARIS La Défense 1 CEDEX
92081 la defense
france

Tel: +33141452323

Fax: (+33)1/41452324

Check-in from 12h00

Check out up to 12h00

  • Boulogne :  175 Pont De Neuilly

  • Courbevoie :  176 RD 7-Pont de Neuilly

  • Gare du Nord :  43 Pont de Neuilly

  • Musee d Orsay :  73 Pont de Neuilly

  • Esplanade de la Défense :  1 Esplanade de la Défense

  • RER :  RER A Grande Arche

  • By plane

    PARIS LE BOURGET At 15km / 9.38 miles

  • By plane

    PARIS ORLY At 25km / 15.63 miles

  • By plane

    PARIS ROISSY CDG At 20km / 12.5 miles

  • By helicopter

    HELIPORT DE PARIS At 12km / 7.5 miles

  • By car

    A13 LA DEFENSE At 15km / 9.38 miles

  • By car

    A14 LA DEFENSE At 4km / 2.5 miles

  • By car

    A15 LA DEFENSE At 16km / 10 miles

  • By train

    GARE DE LYON At 13.2km / 8.2 miles

  • By train

    GARE MONTPARNASSE At 10km / 6.21 miles

  • By train

    LA DEFENSE At 2km / 1.25 miles

GPS :48.88805, 2.253039

Our accommodation(s)

The Standard Room combines modern decor and ergonomics: air conditioning, fridge, free WIFI, flat-screen TV and safe. Bathroom with shower or tub. Separate toilet. Give in to the temptation of our Superior Rooms in the new Novotel color scheme. Enjoy views over Paris by reserving a Superior Room overlooking the Seine and marvel at the panoramic view stretching from the Eiffel Tower to the Sacré-Coeur. Or opt for an Executive Room on a high floor and be delighted by its new design.

Our restaurants and bars

NOVOTEL CAFE

Type of cuisine: French

Our chef serves simple, tasty, healthy and balanced cuisine you can enjoy at any time. Satisfy your cravings in an inviting atmosphere, just perfect for relaxing. Try the unmissable N'Burger - a house specialty.

BAR

An open-plan space that is ideal for relaxing in a warm and friendly environment. For a business meeting or a drink with friends, everything comes together in a perfect moment. Enjoy your break...

Non contractual photo

  • Monday
  • Tuesday
  • Wednesday
  • Thursday
  • Friday
  • Saturday
  • Sunday

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 11

  • Maximum size: 172

  • Maximum capacity: 160 people

  • Maximum banquet capacity: 100 people

Find out more

Our guest reviews for
NOVOTEL PARIS LA DEFENSE ESPLANADE

100% genuine reviews from our guests

Find out more

ALL Rating 4.2/5

7,186 reviews

TripAdvisor Rating 4.0/5

1,369 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

In general, all went well.

Customer review rating 4.0/5

Anonymous Business - 07/09/2021 Confirmed reviews ALL

Arrived late in the evening, had to leave early.

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Marylis FEVRIER Responsable qualité

Good stay, good people

Customer review rating 4.5/5

Jean Business - 02/09/2021 Confirmed reviews ALL

positive experience, friendly people,

Customer review rating 5.0/5

Stephanie S. Couples - 31/08/2021 Confirmed reviews ALL

Thank you for allowing us to have our wedding preparation and shoot in your hotel. Novotel La Défense will always be special to us.

Dear Guest We very much appreciate your comments regarding your stay at the NOVOTEL PARIS LA DEFENSE ESPLANADE. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marylis FEVRIER Responsable qualité

Comment

Customer review rating 4.5/5

Quim L. Couples - 30/08/2021 Confirmed reviews ALL

We really enjoyed staying in your hotel. The breakfast is very good. Thank you for allowinh us to stay and have our wedding preparation in your hotel. NOVOTEL LA DEFENSE will be special to us.

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Marylis FEVRIER Responsable qualité

Poor stay

Customer review rating 1.5/5

Anonymous Families - 28/08/2021 Confirmed reviews ALL

Overall did not feel the hotel was well managed and did not serve the guests well. Check in was slow and disorganised with the check in staff joking and taking pictures of each other rather than helping me. I had prebooked check in but this was not possible. Had asked for sofa bed to be made but this was not done before check in. The cupboards were falling off and old and the bedding not well made. Air conditioning didnt cool the room on a hot day. Breakfast was the worst experience with badly managed food and cereals constantly running out and not replaced. Very poor Novotel.

Good stay for business

Customer review rating 4.0/5

Yvonne Business - 20/08/2021 Confirmed reviews ALL

was close to the office, clean and the service was good

Good location

Customer review rating 4.0/5

Marc Families - 18/08/2021 Confirmed reviews ALL

Upon arrival, they had messed up the booking of our 2 suites. Unfortunately only 1 suite was available. This however was compensated with 2 other rooms, and free parking. The location of the hotel is very nice, with direct access to the metro. It is ideal to explore the city.

Very well located

Customer review rating 5.0/5

Danny B. Families - 08/08/2021 Confirmed reviews ALL

Excellent stay

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Marylis FEVRIER Responsable qualité

Very organised hotel and clean. But it needs to provide some essential items such like tooth brush, and slipper and other things.

Customer review rating 4.0/5

Yasser A. Solo - 03/08/2021 Confirmed reviews ALL

Excellent room. And very quite.

Perfect

Customer review rating 5.0/5

Anonymous Friends - 02/08/2021 Confirmed reviews ALL

Perfect trip to Paris. Nice and friendly stuff Huge breakfast buffet Perfect clean

Stay in Novotel La Defense

Customer review rating 4.5/5

Sc Business - 22/10/2020 Confirmed reviews ALL

Stayed in the hotel many times before and will stay again, unfortunately with COVID situation the main restaurant is closed in the evening and the bar area used which is very busy (COVID restrictions very good however) so i opted for room service on one of the nights which was good. all staff helpful and polite as always

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Marylis FEVRIER Responsable qualité

Amazing hospitality

TripAdvisor rating 5.0/5

sushil_reddy Business - 10/08/2020 TripAdvisor review

Thank you so much to the entire team for an amazing stay at the hotel. I appreciate the support in the bicycle journey from Paris to Amsterdam to raise awareness of Planet21 sustainability initiative of Novotel. Thank you Michael Peries, Dario Gatto for the support.

Dear sushil, Thank you very much for your visit. It was a real pleasure to support your project. Sincerely,

New year eve in Paris

TripAdvisor rating 4.0/5

philippeks Family - 05/01/2020 TripAdvisor review

Great stay for a unique event, new year eve 2020. Fantastic view on Paris for the firework. Nevertheless, it was a bit too warm in the room and the thermostat didn't work even when having it at the lower temperature. Otherwise all was fine.

Business travel

TripAdvisor rating 3.0/5

Pascal C Business - 23/09/2019 TripAdvisor review

Good location, but crowded at the time I stayed, with many groups arriving by bus. Room clean, well equipped, though no bathrobe and slippers despite the advert on the website when I booked (without any change despite the fact I asked at the front desk to get them..). There was cleaning work at the room floor, a fact that was not mentioned at the time of reservation, which resulted in inconvenient noise. Breakfast abondant, with nice staff. To summarize, a good location for staying with a travel group, staff at the front desk not enough attentive. I would not recommend it for romantic stay, or even for individuals in business travel.

This hotel used to be better

TripAdvisor rating 4.0/5

348bob2018 Couples - 21/09/2019 TripAdvisor review

The restaurant was very mediocre. The first day the Wi Fi was not working and the second day it was very slow. Some of the people at the front desk were friendly and helpful ,others were extremely hostile and uncooperative. Because our flight was at 6 in the morning we wanted to check out the night before but the lady at the front desk refused and we had to check out very early in the morning.

Good location

TripAdvisor rating 3.0/5

ClaudiaLilianaC3 Family - 31/07/2019 TripAdvisor review

Comfortable room, good location, comfortable bed. There is no coordination or efficiency of the staff at the reception, and with this i had additional costs. In wanting to make a reclamation staff tell me that this person was a practicant. In my opinion the hotel should not delegate certain responsibilities to a practitioner or if they do not know should ask to another , before making clients lose money.

Ok

TripAdvisor rating 4.0/5

Vasile P Family - 25/05/2019 TripAdvisor review

The location of the hotel is great. Nearest parking is Indigo Season. The room in not to big and looks a little bit obsolete but it is ok. The staff is really nice. The hotel is near to a metro station .

Looks Great but in need of a lot of TLC

TripAdvisor rating 2.0/5

JeLuca13 Family - 20/03/2019 TripAdvisor review

Great bar, good food, the rooms are very tired and shabby. Family rooms are way too small. The rooms are very stuffy, dusty and warm with no air to circulate unless you switch the fans on which blow hot air. We asked for fans, but they never materialized. On a positive, good location for La Defense and Neuilly.

Worst Novotel Stay so Far

TripAdvisor rating 2.0/5

Soumallya S Business - 11/12/2018 TripAdvisor review

Air Con does not work and I wake up perspiring every morning. I check in late night and I wait 1 hour and AC does not work and then I am told weird logic how AC should work. Even after making to 5 degrees it does not work. Then I change room after repeated requests and then same problem. I think they control centrally and the room control is just for fun! Not acceptable. No one smiles at reception and 300 EUR deposit per night even without asking me is a shock. Even if large 5 stars it is NOT common and not acceptable.

Panorama of Paris

TripAdvisor rating 4.0/5

JON O Business - 21/11/2018 TripAdvisor review

I stayed here on business as convenient for La Defense. Bedroom was of good size very comfortable, quiet and well appointed with a great panoramic view of Paris. Service was a little impersonal and the restaurant service not up to usual Accor standards. Would stay here again if in the area, but not my favourite hotel in Paris.

Dear Guest Thank you very much for taking the time to share détails about your recent stay at Novotel Paris la Défense We are pleased to read you enjoyed the great view of Paris from our room . We hope we will be able to welcome you again very soon Sincerely

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