NOVOTEL PARIS LA DEFENSE ESPLANADE Hotel 4 stars

Customer review rating (ALL Rating) 4.1/5 7,382 reviews

ALLSAFE approved hotel

Information message

NOVOTEL PARIS LA DEFENSE ESPLANADE
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+ 19 Services

Hotel extras

  • Hotel certified ALLSAFE by Bureau Veritas

  • Superior Room with view of the Eiffel Tower

  • Over 5382 sq. ft. (500 m²) of meeting rooms

  • Accessible fitness room, limited to 2 people maximum

  • 164 ft. (50 metres) from the metro servicing central Paris

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

NOVOTEL PARIS LA DEFENSE ESPLANADE

2 Boulevard de Neuilly
PARIS La Défense 1 CEDEX
92081 la defense
france

Fax: (+33)1/41452324

Check-in from 12h00

Check out up to 12h00

  • Boulogne:  175 Pont De Neuilly

  • Courbevoie:  176 RD 7-Pont de Neuilly

  • Gare du Nord:  43 Pont de Neuilly

  • Musee d Orsay:  73 Pont de Neuilly

  • Esplanade de la Défense:  1 Esplanade de la Défense

  • RER:  RER A Grande Arche

  • By plane

    PARIS LE BOURGET At 15km / 9.38 miles

  • By plane

    PARIS ORLY At 25km / 15.63 miles

  • By plane

    PARIS ROISSY CDG At 20km / 12.5 miles

  • By helicopter

    HELIPORT DE PARIS At 12km / 7.5 miles

  • By car

    A13 LA DEFENSE At 15km / 9.38 miles

  • By car

    A14 LA DEFENSE At 4km / 2.5 miles

  • By car

    A15 LA DEFENSE At 16km / 10 miles

  • By train

    GARE DE LYON At 13.2km / 8.2 miles

  • By train

    GARE MONTPARNASSE At 10km / 6.21 miles

  • By train

    LA DEFENSE At 2km / 1.25 miles

GPS:48.88805, 2.253039

Hotel services

Check-in from - Check out up to

In summary
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

NOVOTEL CAFE

Our chef serves simple, tasty, healthy and balanced cuisine you can enjoy at any time. Satisfy your cravings in an inviting atmosphere, just perfect for relaxing. Try the unmissable N'Burger - a house specialty.

Our accommodation(s)

The Standard Room combines modern decor and ergonomics: air conditioning, fridge, free WIFI, flat-screen TV and safe. Bathroom with shower or tub. Separate toilet. Give in to the temptation of our Superior Rooms in the new Novotel color scheme. Enjoy views over Paris by reserving a Superior Room overlooking the Seine and marvel at the panoramic view stretching from the Eiffel Tower to the Sacré-Coeur. Or opt for an Executive Room on a high floor and be delighted by its new design.

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 11

  • Maximum size: 172

  • Maximum capacity: 160 people

  • Maximum banquet capacity: 100 people

Find out more

Our guest reviews for
NOVOTEL PARIS LA DEFENSE ESPLANADE

100% genuine reviews from our guests

Find out more

ALL Rating 4.1/5

7,382 reviews

TripAdvisor Rating 4.0/5

1,403 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

Poor Hotel

Customer review rating 1.5/5

Fatema Families - 07/01/2022 Confirmed reviews ALL

Bed sheet are dirty , staff are not helpful , poor breakfast .. not worth 4 star

Dear Guest , Thank you for taking the time to tell us about your experience at the NOVOTEL PARIS LA DEFENSE ESPLANADE. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Marylis FEVRIER Responsable qualité

Very well located very close to metro station clean comfortable room

Customer review rating 4.0/5

Omneya Families - 06/01/2022 Confirmed reviews ALL

This is my second stay at hotel and will come back again if come to Paris

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Marylis FEVRIER Responsable qualité
Customer review rating 3.5/5

S. M. Business - 10/12/2021 Confirmed reviews ALL

Restauration pas top!

Cher client Nous vous remercions d'avoir pris le temps de partager votre avis. Nous espérons vous revoir très bientôt! Sincèrement . Marylis FEVRIER Responsable qualité

comfortable business hotel

Customer review rating 4.0/5

Peter B. Business - 09/12/2021 Confirmed reviews ALL

Using this hotel almost on weekly basis for business . Comfortable, hygienic, friendly personnel.

Good stay

Customer review rating 4.0/5

Omar Families - 05/12/2021 Confirmed reviews ALL

Good location and staff

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Marylis FEVRIER Responsable qualité

Well located but faded smelly room unchanged since the 90s

Customer review rating 0.5/5

Marine Business - 02/12/2021 Confirmed reviews ALL

Very disappointed about the quality of the rooms and equipment. My room looked old with faded furniture and I was not so convinced about the cleaning service. For such a price > 200€/ night I would expect a totally different experience. Will not book again when coming to la Défense. Great location and breakfast.

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel . Sincerely, Marylis FEVRIER Responsable qualité

Good place to stay

Customer review rating 4.0/5

Arun A. Families - 01/12/2021 Confirmed reviews ALL

Very polite, helpful and courteous staff. Great service. The sofa bed wasn't very comfortable but apart from that really enjoyed the stay. Location is good, very close to metro.

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Marylis FEVRIER Responsable qualité

Worst Novotel ever

Customer review rating 1.5/5

Anonymous Business - 27/11/2021 Confirmed reviews ALL

1st stay in october was allready bad, hoped for a once-off but unfortunate the way it is.... Childish policies, e.g. around the welcome drinks, really never a problem to get a big beer in all of my stays at other ALL location in UK, NL, FR, BE. Here it was policy to give a small glass....

Dear Guest Thank you for taking the time to tell us about your experience at the NOVOTEL PARIS LA DEFENSE ESPLANADE. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Marylis FEVRIER Responsable qualité

not better than average

TripAdvisor rating 3.0/5

rgoetzen 25/11/2021 TripAdvisor review

the room was ok although there was no fridge. at this time it is not acceptable that nobody asked for the pass sanitaire. What is this in an international city as paris, no german tv in the room? very poor. the parking was too difficult to handle. no exact signs where to go. you have always to phone to open a door. metro near by. breakfast ok.

Weekend trip

TripAdvisor rating 3.0/5

anniehpauline 24/11/2021 TripAdvisor review

Service was not up to the mark I expected. Menu card was missing in the room so could not order from room and was asked to come downstairs, order myself, where I preferred room service after a tiring day. Also was denied to offer a table fan when the room was overheat somehow and despite the fact the central heating is only available during winters and are not room specific of course.

Dear Guest Thank you for your review Concerning the menu card , we have got QR CODE in all the room to get the card on phone Sincerly

Good choice

TripAdvisor rating 5.0/5

Kaetlin4 18/11/2021 TripAdvisor review

We stayed for 4 nights. We like this hotel, close to metro and bus station, good breakfast, great view towards the river and Eiffel Tower, very quiet. Toilet (there was no sink) separated from bathroom. I recommend this hotel for family visit to Paris.

Thank you for your positive review, Sincerely

good hotel

TripAdvisor rating 5.0/5

karimmegaouel Business - 15/11/2021 TripAdvisor review

impeccable room perfect welcome service .the breakfast is quite varied and the nice bar .I recommanded and the staff will take care of you . THIS IS WHY I OFTEN stay at this hote , it is not far from the metro and Neuilly if you want to go dinner

Thank you for your positive review, We hope to see you very soon Sincerely

In general, all went well.

Customer review rating 4.0/5

Anonymous Business - 07/09/2021 Confirmed reviews ALL

Arrived late in the evening, had to leave early.

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Marylis FEVRIER Responsable qualité

Good stay, good people

Customer review rating 4.5/5

Jean Business - 02/09/2021 Confirmed reviews ALL

positive experience, friendly people,

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Marylis FEVRIER Responsable qualité
Customer review rating 5.0/5

Stephanie S. Couples - 31/08/2021 Confirmed reviews ALL

Thank you for allowing us to have our wedding preparation and shoot in your hotel. Novotel La Défense will always be special to us.

Dear Guest We very much appreciate your comments regarding your stay at the NOVOTEL PARIS LA DEFENSE ESPLANADE. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marylis FEVRIER Responsable qualité

Comment

Customer review rating 4.5/5

Quim L. Couples - 30/08/2021 Confirmed reviews ALL

We really enjoyed staying in your hotel. The breakfast is very good. Thank you for allowinh us to stay and have our wedding preparation in your hotel. NOVOTEL LA DEFENSE will be special to us.

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Marylis FEVRIER Responsable qualité

Poor stay

Customer review rating 1.5/5

Anonymous Families - 28/08/2021 Confirmed reviews ALL

Overall did not feel the hotel was well managed and did not serve the guests well. Check in was slow and disorganised with the check in staff joking and taking pictures of each other rather than helping me. I had prebooked check in but this was not possible. Had asked for sofa bed to be made but this was not done before check in. The cupboards were falling off and old and the bedding not well made. Air conditioning didnt cool the room on a hot day. Breakfast was the worst experience with badly managed food and cereals constantly running out and not replaced. Very poor Novotel.

Amazing hospitality

TripAdvisor rating 5.0/5

sushil_reddy Business - 10/08/2020 TripAdvisor review

Thank you so much to the entire team for an amazing stay at the hotel. I appreciate the support in the bicycle journey from Paris to Amsterdam to raise awareness of Planet21 sustainability initiative of Novotel. Thank you Michael Peries, Dario Gatto for the support.

Dear sushil, Thank you very much for your visit. It was a real pleasure to support your project. Sincerely,

New year eve in Paris

TripAdvisor rating 4.0/5

philippeks Family - 05/01/2020 TripAdvisor review

Great stay for a unique event, new year eve 2020. Fantastic view on Paris for the firework. Nevertheless, it was a bit too warm in the room and the thermostat didn't work even when having it at the lower temperature. Otherwise all was fine.

Business travel

TripAdvisor rating 3.0/5

Pascal C Business - 23/09/2019 TripAdvisor review

Good location, but crowded at the time I stayed, with many groups arriving by bus. Room clean, well equipped, though no bathrobe and slippers despite the advert on the website when I booked (without any change despite the fact I asked at the front desk to get them..). There was cleaning work at the room floor, a fact that was not mentioned at the time of reservation, which resulted in inconvenient noise. Breakfast abondant, with nice staff. To summarize, a good location for staying with a travel group, staff at the front desk not enough attentive. I would not recommend it for romantic stay, or even for individuals in business travel.

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