Novotel Paris La Défense Esplanade 4 stars

Customer review rating (ALL Rating) 4.0/5 1,382 reviews

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Novotel Paris La Défense Esplanade - Image 1
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Novotel Paris La Défense Esplanade - Image 4
2 Boulevard de Neuilly, Paris La Défense Cedex, 92081 Paris La Défense, France

Description

Hotel extras

  • Spacious rooms overlooking the Seine, with views of Paris

  • Excellent flexitarian restaurant, seasonal cuisine

  • 9 modern and fully modular meeting rooms

  • Fitness center with open access for guests staying at the hotel

  • Gourmet breakfast with varied local produce

Our accommodation(s)

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Hotel location

Novotel Paris La Défense Esplanade

2 Boulevard de Neuilly, Paris La Défense Cedex
92081 Paris La Défense
France

GPS:48.88805, 2.253039

Telephone
Fax +33 1 41 45 23 24

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

Greem

Among the skyscrapers, Greem is a green oasis. Our restaurant is a haven for lovers of flexitarian cuisine, offering vegetarian specialties and quality meats. Enjoy with an organic wine or a detox juice.

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.0/5  1,382 reviews

TripAdvisor Rating  4.0/5  1,555 reviews

Old and tired room with multiple defects

Customer review rating 2.0/5

Anonymous Business - Confirmed reviews ALL

Room is tired and a bit dirty. Light didn't work and flicked on and off. Bed head had two lights, one that didn't work. Only three power sockets, two that didn't work and none in a convenient location to work. I had to unplug the television to plug in my computer. There was a good desk available which was good. A bit noisy with people stomping above level. Oh and a lift wasn't working so took some time to go up and down. There was a kettle in the room but only small paper cups which is not good for tea. There was no room service, the code to scan didn't work. The phone didn't connect for reception. So I had to go down to bar to get a cup. Location was ok.

Customer review rating 2.0/5

Anonymous Business - Confirmed reviews ALL

Welcome drink: only on applications, but I am not ready to overcharge my smartphone with "application" Breakfast in room: ordered on the site, but it didn't work out, I had to call the room service

Dear Koen V., Thank you for taking the time to tell us about your experience at the Novotel Paris la Défense Esplanade. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. From now on, you'll need to download the application to get your welcome drink - that's our new process. We hope to be able to convince you next time. Sincerely, Chloé Castagnon Quality Officer

Poor quality. Needs major renovations.

TripAdvisor rating 2.0/5

Companion43409191752 Families - TripAdvisor review

Pictures speak for themselves. This is the view. Not clean. Smells in elevators, which are very slow, smells in hallway. Had to buy air fresheners. Mold in shower. Carpets dirty. Everything is dated and run down. They employ more staff than is imaginable for the place to be so dirty.

diverse observations

Customer review rating 2.0/5

Af Business - Confirmed reviews ALL

- after check in: code-card did not work - elevator software outdated: they stop every floor even if already full, which takes minutes to go from/to 11th floor - breakfast: jam had absolutely no taste, fruit-salad was not fresh - despite leaving my business-card and was assured that invoice will get the company address, NOTHING like that was done, creating waiting times + discussions during check-out.

Dear Andre F., Thank you for taking the time to tell us about your experience at the Novotel Paris la Défense Esplanade. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies about the various technical problems. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We hope to be able to convince you on your next visit, Sincerely, Chloé Castagnon Chargée de qualité

bad stay

Customer review rating 1.5/5

Annie C. Business - Confirmed reviews ALL

room was smelling dirty , dusty carpet ,

Dear Annie C., Thank you for taking the time to tell us about your experience at the Novotel Paris la Défense Esplanade. We sincerely apologize for the technical problems, please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Chloé Castagnon Quality Officer

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Other web-users rate our hotel

  • 455 reviews 8.7/10 Location
  • 778 reviews 5.5/10 Room
  • 783 reviews 7.3/10 Service
  • 12 reviews 7.9/10 WiFi
  • 378 reviews 5.4/10 Breakfast
  • 295 reviews 4.7/10 Comfort
  • 236 reviews 5.6/10 Cleanliness
  • 175 reviews 4.3/10 Vibe

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.