Novotel Paris La Défense Esplanade 4 stars

Customer review rating (ALL Rating) 4.0/5 1,705 reviews

2 Boulevard de Neuilly, PARIS La Défense 1 CEDEX, 92081 LA DEFENSE, France

Hotel extras

  • Hotel certified ALLSAFE by Bureau Veritas

  • Superior Room with view of the Eiffel Tower

  • Over 5382 sq. ft. (500 m²) of meeting rooms

  • Accessible fitness room, limited to 2 people maximum

  • 164 ft. (50 metres) from the metro servicing central Paris

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Our accommodation(s)

The modern and practical Standard room has air conditioning, free WIFI, flat-screen TV and safe. Bathroom with shower or bathtub. Separate WC. Treat yourself to a Superior room in the new Novotel colors. Enjoy views over Paris by reserving a Superior Room overlooking the Seine and marvel at the panoramic view stretching from the Eiffel Tower to the Sacré-Coeur. Or opt for an Executive Room on a high floor and be delighted by its new design.

Hotel location

Novotel Paris La Défense Esplanade

2 Boulevard de Neuilly, PARIS La Défense 1 CEDEX
92081 LA DEFENSE
France

GPS:48.88805, 2.253039

Telephone
Fax +33 1 41 45 23 24

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
Near the property
  • Car park

Greem

Leafy oasis amid the high-rises of La Défense: dine in a natural and relaxing setting.

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.0/5  1,705 reviews

TripAdvisor Rating  4.0/5  1,494 reviews

Poor service

TripAdvisor rating 1.0/5

Trip02758097387 Families - TripAdvisor review

Extremely poor service we are staying at room 904 / 906 / 908 , AC is not working since yesterday called several times, towels not available in room , we are here for another 3 days was worst decision to choose this hotel doesn’t recommend at all , no one listens for any complains

Good hotel spoilt by poor catering

Customer review rating 3.0/5

Sospan Friends - Confirmed reviews ALL

The hotel is well situated for transport links into Paris centre and around the Defense area for the arena and shopping. The rooms are good, the reception staff are efficient friendly and helpful. The breakfast is poor for a 4* hotel with coffee and food running out with nobody around to replenish the items. Getting a drink at the bar lobby in the evening is just unpleasant due to the sullen attitude of the bar staff who do not seem to want to work and were rude. Most of the local restaurants are closed over the weekend, which was unexpected, but with our poor experience at breakfast and the attitude of the catering staff we did not consider eating at the hotel.

Dear alan w., Thank you for taking the time to tell us about your experience at the Novotel Paris la Défense Esplanade. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Marylis FEVRIER Responsable qualité

Noisy room, especially early in the morning (±5 a.m.)

Customer review rating 2.5/5

Ko Business - Confirmed reviews ALL

My room was located at the 1st floor, apparently just above a part of the hotel were goods are (un)loaded. There was lots of contact noise (foot steps, rolling carts, shifting boxes, ...) that woke me up both nights I stayed here.

Dear Guest Thank you for taking the time to tell us about your experience at the Novotel Paris la Défense Esplanade. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Marylis FEVRIER Responsable qualité

Nice Stay!

TripAdvisor rating 5.0/5

Rodin76 TripAdvisor review

We had a very nice stay at the Novotel! The room was great on the 12th floor with a fantastic view over Paris. Check-in went fluent and the receptionist was very friendly. As we arrived quite late we decided to have dinner in the Greem Restaurant. Even if it was busy on Friday evening, the waiters were very attentive! Here goes my special Thanks to Christophe who went the extra mile to make us some very tastefull Mocktails! Yummi! Breakfast was also good, but you should know that this is a business hotel, so it's always very busy during the week. Staff there is also very friendly and helpful. Thanks to Amina for taking special care! What a lovely Person. We will definitely come back to the Novotel.

Cher client C'est avec plaisir que nous prenons connaissance de votre sentiment après votre séjour au Novotel Paris La défense . Nous vous remercions de vos compliments , ils seront partagés avec l'ensemble des équipes A très bientôt Sincèrement

well located but very poor maintenance overall. Not aligned with Novotel standarts

Customer review rating 1.0/5

Jose M. R. Business - Confirmed reviews ALL

spend two nights in room 106. Dark rooms. Cleaning poor and no maintenance performed at all. Furniture old fashioned and not well maintained. Breakfast room is noisy and tables to close to each other. Breakfast room is to small to accommodate massive tourist visit.

Dear Guest Thank you for taking the time to tell us about your experience at the Novotel Paris la Défense Esplanade. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Marylis FEVRIER Responsable qualité

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Other web-users rate our hotel

  • 507 reviews 8.4/10 Location
  • 909 reviews 5.8/10 Room
  • 821 reviews 7.1/10 Service
  • 6 reviews 7.6/10 WiFi
  • 398 reviews 5.8/10 Breakfast
  • 387 reviews 4.8/10 Comfort
  • 288 reviews 5.8/10 Cleanliness
  • 245 reviews 4.1/10 Food

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