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NOVOTEL PARIS LA DEFENSE ESPLANADE Hotel 4 stars

Customer review rating 4.1/5 7,033 reviews

ALLSAFE approved hotel

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Room 1

Number of guests
Children's age

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NOVOTEL PARIS LA DEFENSE ESPLANADE
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+ 13 Services

Hotel extras

  • Hotel certified ALLSAFE by Bureau Veritas

  • Superior Room with view of the Eiffel Tower

  • Over 5382 sq. ft. (500 m²) of meeting rooms

  • Fitness room and video game space - temporarily unavailable

  • 164 ft. (50 metres) from the metro servicing central Paris

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Public indoor parking (nearby) Paying
  • Accessibility for people with reduced mobility
  • Pets allowed Paying
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM Paying
  • Dry cleaning / Ironing Paying
Catering
  • Breakfast Paying
  • 1 Restaurant(s)
  • 1 Bar(s)
  • Room service
Leisure and activities
  • Fitness centre
  • Boat excursions (nearby)
  • Other sports activities
Business services
  • 11 Meeting room(s)
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available

Hotel location

NOVOTEL PARIS LA DEFENSE ESPLANADE

2 Boulevard de Neuilly
PARIS La Défense 1 CEDEX
92081 la defense
france

Tel: +33141452323

Fax: (+33)1/41452324

Check-in from 12h00

Check out up to 12h00

  • Boulogne :  175 Pont De Neuilly

  • Courbevoie :  176 RD 7-Pont de Neuilly

  • Gare du Nord :  43 Pont de Neuilly

  • Musee d Orsay :  73 Pont de Neuilly

  • Esplanade de la Défense :  1 Esplanade de la Défense

  • RER :  RER A Grande Arche

  • By plane

    PARIS LE BOURGET At 15km / 9.38 miles

  • By plane

    PARIS ORLY At 25km / 15.63 miles

  • By plane

    PARIS ROISSY CDG At 20km / 12.5 miles

  • By helicopter

    HELIPORT DE PARIS At 12km / 7.5 miles

  • By car

    A13 LA DEFENSE At 15km / 9.38 miles

  • By car

    A14 LA DEFENSE At 4km / 2.5 miles

  • By car

    A15 LA DEFENSE At 16km / 10 miles

  • By train

    GARE DE LYON At 13.2km / 8.2 miles

  • By train

    GARE MONTPARNASSE At 10km / 6.21 miles

  • By train

    LA DEFENSE At 2km / 1.25 miles

GPS :48.88805, 2.253039

Our accommodation(s)

The Standard Room combines modern decor and ergonomics: air conditioning, fridge, free WIFI, flat-screen TV and safe. Bathroom with shower or tub. Separate toilet. Give in to the temptation of our Superior Rooms in the new Novotel color scheme. Enjoy views over Paris by reserving a Superior Room overlooking the Seine and marvel at the panoramic view stretching from the Eiffel Tower to the Sacré-Coeur. Or opt for an Executive Room on a high floor and be delighted by its new design.

Classic Room - 1 double bed and 1 single sofa bed

  • Max. number of persons: 3
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Classic Room - 1 double bed and 1 single sofa bed

  • Max. number of persons: 4
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Family Superior Room - 1 double bed and 1 single sofa bed

  • Max. number of persons: 3
  • Area: From 25 / 269 sq ft
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Superior Room, Paris view - 1 double bed and 1 single person sofa bed

  • Max. number of persons: 3
  • Views: City View, Panorama view *

Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Executive Room with views of Paris - 1 double bed

  • Max. number of persons: 2
  • Views: City View, Panorama view *

Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Classic Room - 2 single beds

  • Max. number of persons: 3
  • Free in Room Mineral Water
  • Coffee/tea making facilities

Our restaurants and bars

NOVOTEL CAFE

Type of cuisine: French

Our chef serves simple, tasty, healthy and balanced cuisine you can enjoy at any time. Satisfy your cravings in an inviting atmosphere, just perfect for relaxing. Try the unmissable N'Burger - a house specialty.

Menu (PDF)
  • Monday -
  • Tuesday -
  • Wednesday -
  • Thursday -
  • Friday -
  • Saturday Closed
  • Sunday Closed

BAR

An open-plan space that is ideal for relaxing in a warm and friendly environment. For a business meeting or a drink with friends, everything comes together in a perfect moment. Enjoy your break...

Non contractual photo

  • Monday
  • Tuesday
  • Wednesday
  • Thursday
  • Friday
  • Saturday
  • Sunday

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 11

  • Maximum size: 172

  • Maximum capacity: 160 people

  • Maximum banquet capacity: 100 people

Find out more

Our guest reviews for
NOVOTEL PARIS LA DEFENSE ESPLANADE

100% genuine reviews from our guests

Find out more

ALL Rating 4.1/5

7,033 reviews

tripadvisor

TripAdvisor Rating 4.0/5

1,358 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

Stay in Novotel La Defense

Customer review rating 4.5/5

Sc Business - 22/10/2020 Confirmed reviews ALL

Stayed in the hotel many times before and will stay again, unfortunately with COVID situation the main restaurant is closed in the evening and the bar area used which is very busy (COVID restrictions very good however) so i opted for room service on one of the nights which was good. all staff helpful and polite as always

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Marylis FEVRIER Responsable qualité

Low value for moneu

Customer review rating 2.0/5

Anonymous Business - 26/09/2020 Confirmed reviews ALL

Tired place , poor maintenance , noisy rooms ... just the restaurant staff is nice

Dear Guest, Thank you for the review of our hotel . We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Marylis FEVRIER Responsable qualité

good stay

Customer review rating 4.0/5

V. C. Business - 22/09/2020 Confirmed reviews ALL

as i know the hotel - no big surprises but really clean and efforts done

Dear Guest, Thank you for the review of our hotel . We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Marylis FEVRIER Responsable qualité

Well located and super friendly staff.

Customer review rating 5.0/5

Francois Business - 02/09/2020 Confirmed reviews ALL

Spent a night there. The room was great and the staff very nice and helpful.

Dear Francois T., We very much appreciate your comments regarding your stay at the NOVOTEL PARIS LA DEFENSE ESPLANADE. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dario GATTO Directeur d'exploitation

No trust

Customer review rating 3.0/5

Zsolt Business - 27/08/2020 Confirmed reviews ALL

I have stayed 2 nights, well, before my arrival my card was charged for the first night, I could not pay the 2nd, when I came back on the first day, I was charged for the 2nd night and my original room card was blocked as I did not pay yet the 2nd night!!! and I could not get my bill, I had to go back at the 3rd time... I am a business traveller, I never met this kind of non-trust! I am regularly in Accor, it was a real shame... 2 nights above 300 EUR and my room was not cleaned after the first night, so I had to pay in advance for something, what i did not get.... who trusts whom?

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! The reception staff will come to you asap to solve this problem. Sincerely, Marylis FEVRIER Responsable qualité

Well located!

Customer review rating 4.0/5

Adele Families - 21/08/2020 Confirmed reviews ALL

Great over all experience! Good Customer service by all Novetel staff. Transportation Location good, La Defence area has good shopping Mall, out door art, well planned relaxed layout, good restaurants etc. Very decent stay with kids.

Dear Adele L., We very much appreciate your comments regarding your stay at the NOVOTEL PARIS LA DEFENSE ESPLANADE. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marylis FEVRIER Responsable qualité

Amazing hospitality

TripAdvisor rating 5.0/5

sushil_reddy Business - 10/08/2020 TripAdvisor review

Thank you so much to the entire team for an amazing stay at the hotel. I appreciate the support in the bicycle journey from Paris to Amsterdam to raise awareness of Planet21 sustainability initiative of Novotel. Thank you Michael Peries, Dario Gatto for the support.

Dear sushil, Thank you very much for your visit. It was a real pleasure to support your project. Sincerely,

Good Location

Customer review rating 1.0/5

Nora Couples - 06/08/2020 Confirmed reviews ALL

Overall my stay was mitigated with some very rude staff (specially one chinese looking girl at the reception) she was extremely rude. She should never work in this industry. My guest got kicked out the hotel whilst awaiting in the waiting room without any explanation, I have raised my frustration over my guest experience to the manager but did not received any writing apologies. We usually go to Melia Hotel next door, since they were not open in August we thought going to Novotel. I would not recommend this hotel

Dear Kante A., Thank you for taking the time to tell us about your experience at the NOVOTEL PARIS LA DEFENSE ESPLANADE. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Dario GATTO Deputy manager

Warm welcome and excellent staff

Customer review rating 4.5/5

Anonymous Business - 28/07/2020 Confirmed reviews ALL

Warm welcome and excellent staff, taking care to make my stay perfect

Dear D., We very much appreciate your comments regarding your stay at the NOVOTEL PARIS LA DEFENSE ESPLANADE. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dario GATTO Deputy manager

Perfect and secure

Customer review rating 4.5/5

Romain Business - 28/07/2020 Confirmed reviews ALL

All personn are involve in our security during this Covid crisis and we fell really secure. Thanks to all the staff.

Dear romain m., We very much appreciate your comments regarding your stay at the NOVOTEL PARIS LA DEFENSE ESPLANADE. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dario GATTO Deputy manager

Well located - comfortable room, good breakfast - car park a little difficult to find (but conveniently close)

Customer review rating 4.0/5

Henri Solo - 28/07/2020 Confirmed reviews ALL

I stayed in this hotel for one night - i felt the hotel had deployed all the right Covid measures to make customers feel safe. Breakfast was good. Room comfortable. Would stay there again. Car park is a little difficult to find - with all the road work and signs everywhere. Give the hotel a call if you get lost.

Dear Henri P., We very much appreciate your comments regarding your stay at the NOVOTEL PARIS LA DEFENSE ESPLANADE. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dario GATTO Directeur d'exploitation
Customer review rating 2.5/5

Sean M. Business - 24/07/2020 Confirmed reviews ALL

It was ok. Rooms and hotel in need of improvements

Dear Sean M., Thank you for taking the time to tell us about your experience at the Novotel Paris La Défense. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. If in the future you will have to stay with us again, you can let me know by returning this email so I will reserve our best available room for you. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Dario GATTO Deputy Manager

New year eve in Paris

TripAdvisor rating 4.0/5

philippeks Family - 05/01/2020 TripAdvisor review

Great stay for a unique event, new year eve 2020. Fantastic view on Paris for the firework. Nevertheless, it was a bit too warm in the room and the thermostat didn't work even when having it at the lower temperature. Otherwise all was fine.

Business travel

TripAdvisor rating 3.0/5

Pascal C Business - 23/09/2019 TripAdvisor review

Good location, but crowded at the time I stayed, with many groups arriving by bus. Room clean, well equipped, though no bathrobe and slippers despite the advert on the website when I booked (without any change despite the fact I asked at the front desk to get them..). There was cleaning work at the room floor, a fact that was not mentioned at the time of reservation, which resulted in inconvenient noise. Breakfast abondant, with nice staff. To summarize, a good location for staying with a travel group, staff at the front desk not enough attentive. I would not recommend it for romantic stay, or even for individuals in business travel.

This hotel used to be better

TripAdvisor rating 4.0/5

348bob2018 Couples - 21/09/2019 TripAdvisor review

The restaurant was very mediocre. The first day the Wi Fi was not working and the second day it was very slow. Some of the people at the front desk were friendly and helpful ,others were extremely hostile and uncooperative. Because our flight was at 6 in the morning we wanted to check out the night before but the lady at the front desk refused and we had to check out very early in the morning.

Good location

TripAdvisor rating 3.0/5

ClaudiaLilianaC3 Family - 31/07/2019 TripAdvisor review

Comfortable room, good location, comfortable bed. There is no coordination or efficiency of the staff at the reception, and with this i had additional costs. In wanting to make a reclamation staff tell me that this person was a practicant. In my opinion the hotel should not delegate certain responsibilities to a practitioner or if they do not know should ask to another , before making clients lose money.

Ok

TripAdvisor rating 4.0/5

Vasile P Family - 25/05/2019 TripAdvisor review

The location of the hotel is great. Nearest parking is Indigo Season. The room in not to big and looks a little bit obsolete but it is ok. The staff is really nice. The hotel is near to a metro station .

Looks Great but in need of a lot of TLC

TripAdvisor rating 2.0/5

JeLuca13 Family - 20/03/2019 TripAdvisor review

Great bar, good food, the rooms are very tired and shabby. Family rooms are way too small. The rooms are very stuffy, dusty and warm with no air to circulate unless you switch the fans on which blow hot air. We asked for fans, but they never materialized. On a positive, good location for La Defense and Neuilly.

Worst Novotel Stay so Far

TripAdvisor rating 2.0/5

Soumallya S Business - 11/12/2018 TripAdvisor review

Air Con does not work and I wake up perspiring every morning. I check in late night and I wait 1 hour and AC does not work and then I am told weird logic how AC should work. Even after making to 5 degrees it does not work. Then I change room after repeated requests and then same problem. I think they control centrally and the room control is just for fun! Not acceptable. No one smiles at reception and 300 EUR deposit per night even without asking me is a shock. Even if large 5 stars it is NOT common and not acceptable.

Panorama of Paris

TripAdvisor rating 4.0/5

JON O Business - 21/11/2018 TripAdvisor review

I stayed here on business as convenient for La Defense. Bedroom was of good size very comfortable, quiet and well appointed with a great panoramic view of Paris. Service was a little impersonal and the restaurant service not up to usual Accor standards. Would stay here again if in the area, but not my favourite hotel in Paris.

Dear Guest Thank you very much for taking the time to share détails about your recent stay at Novotel Paris la Défense We are pleased to read you enjoyed the great view of Paris from our room . We hope we will be able to welcome you again very soon Sincerely

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