Novotel Paris La Défense Esplanade 4 stars

Customer review rating (ALL Rating) 4.1/5 994 reviews

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2 Boulevard de Neuilly, Paris La Défense Cedex, 92081 PARIS LA DEFENSE, France

Description

Hotel extras

  • Spacious rooms overlooking the Seine, with views of Paris

  • Excellent flexitarian restaurant, seasonal cuisine

  • 9 modern and fully modular meeting rooms

  • Fitness center with open access for guests staying at the hotel

  • Gourmet breakfast with varied local produce

Our accommodation(s)

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Hotel location

Novotel Paris La Défense Esplanade

2 Boulevard de Neuilly, Paris La Défense Cedex
92081 PARIS LA DEFENSE
France

GPS:48.88805, 2.253039

Telephone
Fax +33 1 41 45 23 24

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

Greem

Among the skyscrapers, Greem is a green oasis. Our restaurant is a haven for lovers of flexitarian cuisine, offering vegetarian specialties and quality meats. Enjoy with an organic wine or a detox juice.

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Our guest reviews

Our guest reviews

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ALL Rating  4.1/5  994 reviews

TripAdvisor Rating  3.7/5  1,578 reviews

Customer review rating 2.0/5

Frederic B. Business - Confirmed reviews ALL

Small twin beds Not enough plugs in the room Busy breakfast Restaurant food is pretty good but service is terrible

Customer review rating 3.5/5

Fernando G. B. Business - Confirmed reviews ALL

Experience was fine. Room comfortable and with good lighting. I was surprised that the minibar was not replenish and I stayed 4 days (it was "included", I guess that's why, but a bit deceiving). TV system needs serious upgrading, at least access to apps (Netflix, Disney, etc.) with our own users.

Customer review rating 2.0/5

Elena F. Business - Confirmed reviews ALL

The hotel is well located if you need to stay at La Défense. It is easily connected to Paris by metro. The clean service needs improvement: 2 of the towels in the room were dirty. The shower was almost clogged. The availability of the food at the restaurant is very poor at lunch (only pizza of low quality) and at dinner (3 of the courses we wanted to take were not available and the tortellini we had were really bad). Room for improvement!

Dear guest, Thank you for taking the time to share your feedback regarding your recent stay with us. However, I am disappointed to learn about the cleanliness issues you encountered, as well as your experience with our restaurant offerings. We strive to maintain high standards in both areas and your comments have been duly noted for review. Sincerely, Chloé Castagnon Quality Manager

Customer review rating 3.0/5

Jacqueline B. Business - Confirmed reviews ALL

Reasonably comfortable

Dear guest, Thank you for the great review of our hotel. We are glad that you enjoyed your stay and hope to see you again soon. Have a nice day, Sincerely, Chloé Castagnon Chargée de qualité

Customer review rating 2.0/5

Hrishikesh W. Business - Confirmed reviews ALL

My Rating is based on following experience: Room Quality = Good Room Amenities = Ok Reception Staff = Good Breakfast Experience = Unsatisfactory (1. Space issue: On First day faced lack of sitting space in breakfast area, forced to move to make-shift area with limited food options.) (2. Withdrawal of Veg Option: For first 3 days, there was at least on warm (on-stove) veg option, which was completely removed for next days.) (3. Unclear food labels: Food labels were either missing English translation or it was un-readable) (4. Unfriendly Staff: On all occasions of communication staff refused to communicate in English.)

Dear Guest Thank you for taking the time to tell us about your experience at the Novotel Paris la Défense Esplanade. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Chloé Castagnon Chargée de qualité

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Other web-users rate our hotel

  • 484 reviews 8.9/10 Location
  • 787 reviews 6/10 Room
  • 1,047 reviews 7.9/10 Service
  • 6 reviews 7.1/10 WiFi
  • 336 reviews 6.2/10 Breakfast
  • 288 reviews 5.1/10 Comfort
  • 238 reviews 6.7/10 Cleanliness
  • 204 reviews 4.6/10 Vibe

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.