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Mercure Paris La Defense hotel 4 stars

Customer review rating 3.9/5 10,186 reviews
Mercure Paris La Defense hotel
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+ 21 Services
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Room 1

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Hotel extras

  • Advantage 1

  • Advantage 2

  • Advantage 3

  • Free Wi-Fi and fiber optic connection in rooms and common areas

  • Fitness rooms

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Laundry
  • Boutiques/shopping
  • PorterPaying
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Leisure and activities
  • Fitness centre
  • Well-being
Business services
  • 8 meeting room(s)
  • Copy/print service available
Information message

Your hotel is temporarily closed. We look forward to welcome you back real soon. Meanwhile, do not hesitate to contact our customer services for any further information https://all.accor.com/gb/help/contact.shtml

Hotel location

Mercure Paris La Defense hotel

30 rue Baudin
Place Charras
92400
courbevoie
france

Tel: +33825802727

Fax: (+33)147688332

Contact email

Check-in from 12h00

Check out up to 12h00

  • LA DEFENSE - BUS 275 :  275 PLACE CHARRAS

  • LA DEFENSE - BUS 278 :  278 PLACE CHARRAS

  • LA DEFENSE - METRO LIGNE 1 :  M 1 LA DEFENSE

  • LA DEFENSE - RER A :  RER A LA DEFENSE

  • By plane

    PARIS ORLY At 30km / 19 miles

  • By plane

    PARIS ROISSY CDG At 30km / 19 miles

  • By train

    COURBEVOIE At 1km / 0 miles

  • By train

    LA GRANDE ARCHE DE LA DEFENSE At 1.5km / 0.94 miles

GPS :48.895167, 2.250352

Our accommodations

We offer two types of spacious room: the Standard Room and the Privilege Room - offering a wider range of services. We also have suites for added comfort.

Classic Room with 1 double bed

  • Max. number of persons: 3
  • Wireless internet in your room
  • High speed internet
  • Bathroom products
  • Direct dial telephone

Classic Room with twin beds

  • Max. number of persons: 3
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Bathroom products
  • Direct dial telephone

Classic Room-2 single beds with bathtub

  • Max. number of persons: 2
  • Area: From 19m²
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Bathroom products
  • Direct dial telephone

Privilege Room with 1 double bed

  • Max. number of persons: 2
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Business Desk
  • Bathroom products(...)

Privilege Room with twin beds

  • Max. number of persons: 2
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Bathroom products
  • Direct dial telephone

Suite with 1 double bed

  • Max. number of persons: 4
  • Area: From 50m²
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Bathroom products
  • Direct dial telephone

Our restaurants and bars

Vingko - Bar & Food

Type of cuisine: Bistro

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

VINGKO BAR

Photo non contractuelle / Strictly non binding

Come discover our concept!

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 8

  • Maximum size: 167 m²

  • Maximum capacity: 170 people

  • Maximum banquet capacity: 90 people

Find out more

Our guest reviews for
Mercure Paris La Defense hotel

100% genuine reviews from our guests

Find out more

ALL Rating 3.9/5

10,186 reviews

tripadvisor

TripAdvisor Rating 3.5/5

1,514 reviews

Good stay with very smart personnel (as always) at Lobby & Restaurant

Customer review rating 3.9/5

Jean-françois P. Business - 16/03/2020 Confirmed reviews ALL

It's always a pleasure to be welcome and highly considered by the personnel. Thanks

Cher Monsieur P., Quel plaisir de vous lire! Notre personnel est heureux de vous recevoir à chaque visite! Nous sommes heureux de vous avoir parmi nous depuis tant d'années et nous espérons vous faire vivre de belles expériences sur vos futurs séjours ! On espère vous revoir très vite! Belle journée, Charlotte, Leader experience client.

great stay

Customer review rating 3.9/5

Anonymous Business - 09/03/2020 Confirmed reviews ALL

I had a fast check in, upgraded room, really quick check out

Dear Ellen A., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris La Défense. It is always a pleasure to receive positive feedback. I will share your comments with our team. We are so happy to read you are satisfied. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Charlotte, Leader experience client.

excellent

Customer review rating 3.9/5

M. M. Families - 09/03/2020 Confirmed reviews ALL

Great with Jessé & Stephane + the ladies always on top of things. I asked for a bigger room and better space and they answered quickly with a good price

Dear Mister M., We are so happy to read your enthusiasm about our staff of Mercure Paris la Défense. Your comments are so precious to us and I won't forget to tell Jessé, Stephane, the luggage man and all the ladies of the reception desk that they are wonderful :) Thank you again for sharing your experience, and we hope your next visit will be as fantastic as the previous one. Sincerely, Charlotte, Leader experience client.

well located, nice staff

Customer review rating 3.9/5

A. Business - 07/03/2020 Confirmed reviews ALL

Well located for people visiting la Defense for business. Hotel has just been refurbished. The bar on 12th floor offers a nice view on the area. Nice and friendly staff

Dear Gael A., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris La Défense. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you for your comments about our new concept : the XII. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Charlotte, Leader experience client.

Well located and quiet

Customer review rating 3.9/5

Anonymous Business - 28/02/2020 Confirmed reviews ALL

well located, quiet and clean and good breakfast facilities. Would have liked a slightly bigger table or desk for working on.

Dear Teresa Jo D., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris La Défense. It is always a pleasure to receive positive feedback. we opted for a work table of this size in order to offer more space in their room to our customers. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Charlotte, Leader experience client.

Good stay

Customer review rating 3.9/5

Anonymous Business - 26/02/2020 Confirmed reviews ALL

Very good experience - staff professional and helpful. Large number of well priced restaurants to choose from in the area. Rooms are comfortable and well maintained.

Dear Michael T., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris La Défense. It is a pleasure to read that you had a good stay with us! Thank you for your comments following the environment of the hotel because it is true that we are lucky to be so close to amenities! Do not hesitate to try our VINGKO restaurant, which also has attractive prices and truly delicious cuisine! We look forward to seeing you again! See you soon and have a great week! Sincerely, Charlotte, Leader experience client.

Nice hotel for business trips to companies situated in La Défence

Customer review rating 3.9/5

Kevin Business - 19/02/2020 Confirmed reviews ALL

The stay was good. However, when leaving my parking ticket was not correctly validated. As a consequence I had to pay again when leaving the parking. I have talked to the responsible at the reception to get this refunded, however this still has not been done.

Dear Mister R., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris La Défense. It is always a pleasure to receive positive feedback. We would like more information on your parking problem. Would you be able to write to us at h1… so that we can settle this together ? Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Charlotte, Leader experience client.

well located

Customer review rating 3.9/5

Susana G. Business - 16/02/2020 Confirmed reviews ALL

need to improve water pressure in the shower, very difficult to have shower with such low pressure

Dear Misses De M M., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris La Défense. It is always a pleasure to receive positive feedback. We do thank your for theses suggestions that will help us to improve Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Charlotte, Leader experience client.

Quiet and super clean!

Customer review rating 3.9/5

Steph Business - 13/02/2020 Confirmed reviews ALL

Love the Nuxe toiletries, the exact breakfast requested and delivered on time... and the quiet location

Dear Mrs E., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris La Défense. We are so happy to read you enjoyed the nuxe products ; we love them too :) Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Charlotte, Leader experience client.

Good location, i like the gym as well

Customer review rating 3.9/5

Ingo Business - 13/02/2020 Confirmed reviews ALL

Comfortable stay, friendly staff, good facilities

Dear Mister M., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris La Défense. It is always a pleasure to receive positive feedback. We hope to please you even more in the next stay Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Charlotte, Leader experience client.

Well located

Customer review rating 3.9/5

Michael F. Business - 12/02/2020 Confirmed reviews ALL

Clean room, location good, breakfast room crowded, nearly no space to have breakfast, tables cleaned slowly and coffee (Nespresso capsules) almost always empty

Dear Mister F., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris La Défense. It is always a pleasure to receive positive feedback. I will share your comments with our team. Rest assured that your comment have been shared with the food and beverage manager so that we improve on this point. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Charlotte, Leader experience client.

"Good stay"

Customer review rating 3.9/5

Anne Business - 10/02/2020 Confirmed reviews ALL

Well located and very good services. A little noisy.

Dear Misses V., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris La Défense. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Charlotte, Leader experience client.

Ok stay but fitness equipment is outdated, broken and never corresponds to a 4 star hotel

Customer review rating 3.9/5

Christoph B. Business - 10/02/2020 Confirmed reviews ALL

Nice renovated rooms, cleaned every day very nicely, breakfast ok but please remove the little pans to make fried eggs because they are not really getting hot and it takes more than 10 minutes to get a fried egg. And please fix the fitness center, since this a no go for me to come back again. The treadmill is so sold that running on it is no longer possible, the weight stuff nobody is using and it is broken too. So remove that and add a 2nd treadmill since in the morning many people came and wanted to go on a treadmill. All other fitness equipment are outdated too and again you have to fix that because this is the worst fitness I have ever experienced in a hotel

Dear Mister B., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris La Défense. We are sorry for the inconvenience related to fitness. We are currently doing the necessary to repair it as quickly as possible and we are currently working on improving the fitness area. We hope to regain your confidence during a next stay and we wish you a beautiful and happy day. Sincerely, Charlotte, Leader experience client.

good facilities

Customer review rating 3.9/5

Anonymous Business - 09/02/2020 Confirmed reviews ALL

business trip

Dear Monsieur D., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris La Défense. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Charlotte, Leader experience client.

Had to move rooms - not the easiest stay.

Customer review rating 3.9/5

Dan Business - 09/02/2020 Confirmed reviews ALL

When I arrived staff told me I had Mon, Tues and Thurs nights booked (vs. my expecation of Mon-Thurs). The next day they told me I had Mon, Tues and Weds. It turned out that I was going to have to move rooms half way through my stay as they needed to renovate my room. The hotel was definitely not full so why wasn't I just given one room for the whole week. The breakfast room is far too small and you end up struggling to find seats and move around. The staff are also not the most welcoming vs. other Accor properties I've stayed at.

Dear Mister V., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris La Défense. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Rest assured that this incident was isolated and we hope to have the chance to wlecome you again to win your trust. If this is the case, please contact me before at this very adress. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Charlotte, Leader experience client.

OK for business purposes, Good location for La Defense

Customer review rating 3.9/5

Evgeniya K. Business - 03/02/2020 Confirmed reviews ALL

Walking distance from La Defense and Bois-Colombes, so very practical for business. Also, walking distance from multiple supermarkets and there are many places around for food, etc. Train station closeby and two buses stop in front of it. Quiet and peaceful during the night, no issues with noise. The reception staff was welcoming and pleasant. The room was OK and clean, but the shower worked very badly during the two first days (I called maintenance and they fixed it, to a large extent... not completely, though. The cleaning lady left the drain covers out once. I ordered room service which came very quickly, but I didn't like the salad (this may be due specifically to my tastes, however). It's missing some equipment in the gym (such as weights and floormats).

Dear Evgeniya K., Thank you for taking the time to write to us! Indeed, we still have adjustments to make but you are enjoying a completely renovated hotel! Regarding your experience of catering, I will alert the manager so that he can remind his teams. It is obvious that regarding water, this is not normal and I immediately alert the technical service. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Charlotte, Leader experience client.

Great to stay in privileged room.

Customer review rating 3.9/5

Zydrunas Business - 03/02/2020 Confirmed reviews ALL

6 years experience

Dear Zydrunas N., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris La Défense. It is always a pleasure to receive positive feedback. I will share your comments with Alain ! Thank you a lot for him ! We are happy to have someone like him so passionate! Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tatiana , Sales manager

Good location

Customer review rating 3.9/5

B Business - 30/01/2020 Confirmed reviews ALL

Check in and check out took a lot longer than necessary - rooms are old and cold

Dear Barry H., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris La Défense. We thank you very much to take the time in order to rate and write a comment about your stay. The service quaility is our priority, so we have taken in notes your coment about the WIFI and we have advised the technical department. I am really sorry that the desk procedures was too long, we are thinking about a new guest experience for that. To finalize, we have taken in notes your coments about our rooms. We have just finished the hôtel refurbishment with a new decoration and story telling. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fabien, Sales department

Well located, Good stay, Great facilities

Customer review rating 3.9/5

Mr D. M. Business - 27/01/2020 Confirmed reviews ALL

I was staying at the Mercure for business purposes. The hotel is well located for the financial district (10 mins walk) and the reception staff were really helpful in providing directions on the first day. The restaurant food was very reasonably priced and the room was well equipped with a good variety of English TV channels plus the football channels were a real bonus!

Dear David M., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris La Défense. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Charlotte, Leader experience client.

good stay, good room, good breakfast, nice to have hammam, quiet room

Customer review rating 3.9/5

P. Business - 24/01/2020 Confirmed reviews ALL

I would recommend to my colleagues

Dear Misses P., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris La Défense. How good it is to read your satisfaction ! It is nice to see you appreciated all theses services. Don't hesitate next time to discover our new bar on the rooftop :) See you soon in Mercure Paris la Défense. Sincerely, Charlotte, Leader experience client.
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