Mercure Paris La Defense Hotel 4 stars

Customer review rating (ALL Rating) 4.2/5 2,339 reviews

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Description

Hotel extras

  • Spacious rooms and suites with views of La Défense and Paris

  • Bistronomic restaurant, market menu and fresh ingredients

  • Rooftop Cocktail Bar Open Year-Round

  • Fitness center with a view and hammam

  • Meeting rooms near CNIT Paris La Défense

Our accommodation(s)

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Hotel location

Mercure Paris La Defense Hotel

30 rue Baudin
92400 COURBEVOIE
France

GPS:48.895167, 2.250352

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  2,339 reviews

TripAdvisor Rating  3.5/5  168 reviews

Well located

Customer review rating 3.5/5

Akash S. Business - Confirmed reviews ALL

Dear Sir, Thank you for taking the time to complete our questionnaire! We are delighted to read that you enjoyed your stay and the attentive service provided by our teams. Rest assured that I will pass on your good feedback to them. Concerning the wait at check-in, unfortunately this depends on how busy it is and some times are busier than others. Although check-in can be done online, providing certain information and handing over the card takes a little time, which lengthens the waiting time. We look forward to welcoming you back soon, Best Regards, Léonore Wolff Customer Experience & Quality Manager

Well located to reach office in this area

Customer review rating 4.5/5

Lisa Business - Confirmed reviews ALL

Great location

TripAdvisor rating 5.0/5

Kanwal A Families - TripAdvisor review

Bad from start to finish

Customer review rating 0.5/5

S M. Families - Confirmed reviews ALL

Dear Mr. M. Said, Once again, please accept our sincere apologies. We have chosen to contact you directly by email so that we may discuss your experience in more detail and better understand how we can address the concerns you have raised. We truly value your feedback and remain at your entire disposal, Best Regards, The Guest Experience Team

No Invoice received

Customer review rating 2.0/5

Werner T. Business - Confirmed reviews ALL

Dear Mr. T., I sincerely apologize for both the inconvenience caused and the unsatisfactory response you received. The invoice was sent earlier this week, but I understand that it might not have reached you. Please contact me directly via email at le… if you haven\'t received it, and I will ensure it is sent to you promptly. Thank you for your understanding, and again, I apologize for the frustration this has caused. Best regards, Léonore Wolff Guest Experience Manager

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Other web-users rate our hotel

  • 359 reviews 8.2/10 Location
  • 949 reviews 6.1/10 Room
  • 1,075 reviews 8.1/10 Service
  • 6 reviews 8.1/10 WiFi
  • 371 reviews 7.4/10 Breakfast
  • 305 reviews 5.6/10 Cleanliness
  • 218 reviews 3.7/10 Amenities

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