Mercure Paris La Defense Hotel 4 stars

Customer review rating (ALL Rating) 4.2/5 2,276 reviews

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Mercure Paris La Defense Hotel - Image 1
Mercure Paris La Defense Hotel - Image 2
Mercure Paris La Defense Hotel - Image 3
Mercure Paris La Defense Hotel - Image 4
30 rue Baudin, 92400 COURBEVOIE, France

Description

Hotel extras

  • Spacious rooms and suites with views of La Défense and Paris

  • Bistronomic restaurant, market menu and fresh ingredients

  • Rooftop Cocktail Bar Open Year-Round

  • Fitness center with a view and hammam

  • Meeting rooms near CNIT Paris La Défense

Our accommodation(s)

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Hotel location

Mercure Paris La Defense Hotel

30 rue Baudin
92400 COURBEVOIE
France

GPS:48.895167, 2.250352

Telephone
Fax +33 1 47 68 83 32

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  2,276 reviews

TripAdvisor Rating  3.5/5  190 reviews

Customer review rating 3.5/5

Shirley T. Business - Confirmed reviews ALL

Good check-in Great view from room Wonderful quiet breakfast on 12th floor - thank you Loved bottle of water in the fridge Opportunities to improve: Sheets didn't feel like cotton :( Needed an optional extra blanket Would have loved a cup of tea, fresh milk, and a biscuit in the room

Dear Madam T., Thank you very much for taking the time to share your feedback. We are delighted to read that you enjoyed your stay with us, particularly the smooth check-in, the view from your room, the quiet breakfast on the 12th floor and the bottle of water provided in your minibar. We have taken good note of your remarks regarding the sheets and the additional blanket, and we thank you for sharing these points with us as they help us to continuously improve our guests’ comfort. Regarding the tea offering in the room, we do provide three different options, including one herbal infusion which is caffeine-free, as well as powdered milk. As part of our commitment to eliminating single-use plastic, we no longer provide liquid milk capsules, which have been replaced by powdered milk sticks. Thank you again for your valuable feedback. We truly hope to have the pleasure of welcoming you back in the future. Kind regards, Léonore Wolff Guest Experience & Quality Manager

Customer review rating 4.5/5

Willem F. S. Business - Confirmed reviews ALL

Very friendly staff, relaxed atmosphere, nice restaurant and rooftop bar

Customer review rating 3.5/5

Mahzen L. Business - Confirmed reviews ALL

Amazing from the chek in to th check out. Azzedine was a super helpful.

Customer review rating 3.5/5

Keith M. Business - Confirmed reviews ALL

Very lovely staff. Hotel is nice. Room was a bit dated and shower not great but everything else was good

Dear Mr. M., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris La Defense. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Léonore Wolff Guest Experience & Quality Manager

Customer review rating 3.5/5

Juan J. R. P. Business - Confirmed reviews ALL

Hotel correcto

Dear Mr. R. P., Please accept our sincere apologies for the inconvenience you experienced upon your arrival. We are very sorry to hear that the room temperature was too cold and that the heating system did not allow you to feel comfortable until late in the evening. This is certainly not the level of comfort we aim to provide, and your feedback has been shared with our technical team so that this issue can be carefully reviewed and addressed. Thank you for taking the time to share your experience. We truly regret the discomfort caused and hope to have the opportunity to restore your confidence during a future stay. Kind regards, Léonore Wolff Guest Experience & Quality Manager

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Other web-users rate our hotel

  • 396 reviews 8.5/10 Location
  • 980 reviews 5.7/10 Room
  • 1,283 reviews 8.3/10 Service
  • 5 reviews 6.9/10 WiFi
  • 365 reviews 8.2/10 Breakfast
  • 352 reviews 4.7/10 Cleanliness
  • 253 reviews 8.2/10 Food
  • 252 reviews 4/10 Amenities

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.