Mercure Paris La Defense Hotel 4 stars

Customer review rating (ALL Rating) 4.2/5 2,391 reviews

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Mercure Paris La Defense Hotel - Image 1
Mercure Paris La Defense Hotel - Image 2
Mercure Paris La Defense Hotel - Image 3
Mercure Paris La Defense Hotel - Image 4
30 rue Baudin, 92400 COURBEVOIE, France

Description

Hotel extras

  • Spacious rooms and suites with views of La Défense and Paris

  • Bistronomic restaurant, market menu and fresh ingredients

  • Rooftop Cocktail Bar Open Year-Round

  • Fitness center with a view and hammam

  • Meeting rooms near CNIT Paris La Défense

Our accommodation(s)

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Hotel location

Mercure Paris La Defense Hotel

30 rue Baudin
92400 COURBEVOIE
France

GPS:48.895167, 2.250352

Telephone
Fax +33 1 47 68 83 32

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  2,391 reviews

TripAdvisor Rating  3.5/5  146 reviews

Well located

Customer review rating 4.0/5

Anonymous Business - Confirmed reviews ALL

Good Stay

Dear Mr. P., Thank you for taking the time to complete our questionnaire, we are delighted to read that you enjoyed the location of our hotel! Your suggestion to include softer and more ergonomic options is greatly appreciated, and we will pass this on to our housekeeping and management teams for consideration. We look forward to welcoming you back soon, Best Regards, Léonore Wolff Guest Experience & Quality Manager

Arrogant....

TripAdvisor rating 3.0/5

JANHMATT Families - TripAdvisor review

Nice hotel with bad service. I am really shocked about the arrogant service I did recieve at this hotel. If You need a quilt # 2 (in order get 2 seperate quilts) I was tolded to rent a additional room to get 2 quilts. Madness. Will not stay there again. PS. The staff at the top-bar at 12th floor is wondefull!

Dear Guest, We sincerely apologize, as it seems there has been a misunderstanding. Of course, we can provide an additional duvet if needed, and we are unsure what might have caused this issue. To help us investigate further, could you please contact us at the following email address: leonore.wolff@accor.com? The name mentioned in your comment does not clearly correspond to any of our reservations so if you could provide us with more details, it would greatly assist us in identifying and resolving the situation. We remain at your disposal and extend our apologies once again for this confusion. Best regards, Léonore Wolff Guest Experience & Quality Manager

Acceptable

Customer review rating 3.0/5

Barbara Business - Confirmed reviews ALL

The hotel was acceptable but I will not choose it once again if the decision would be mine. The room was very tiny and dark. The restaurant for breakfast was very small, actually too small for such an amount of visitors. It was hard to find products during breakfast, meaning when you are there for the first time and you're in a hurry it's hard to notice where each product is located. I expected more from Mercure brand to be honest.

Dear Guest, We appreciate you taking the time to complete our satisfaction survey and are truly sorry to learn that your stay did not fully meet your expectations. Regarding the lighting in your room, while we typically receive positive feedback on this aspect, we understand that it may not have been to your preference. Please accept our apologies for any inconvenience this may have caused. For breakfast, we have designed the layout across three different areas—two near the main buffet and one in the bar area—with the goal of spreading out the flow and minimizing wait times by offering thematic buffets. However, we understand that it might feel a bit confusing on a first visit, and we will do our best to make the setup clearer. We truly hope to have the chance to welcome you again and make your next stay much more comfortable and enjoyable. Best Regards, Léonore Wolff Guest Experience & Quality Manager

Well located

Customer review rating 3.0/5

Anonymous Business - Confirmed reviews ALL

Well-located but old-fashioned, slightly stained carpet and very noisy heating, had to turn it off at night and therefore quite cold in the morning. Very good breakfast.

Good stay but this time the room was really noisy

Customer review rating 3.0/5

Andrea Business - Confirmed reviews ALL

It's not my first time in this hotel. Everything was fine as usual, but this time there was a constant noise in the room that made the experience less comfortable than usual.

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Other web-users rate our hotel

  • 335 reviews 8.6/10 Location
  • 899 reviews 6/10 Room
  • 955 reviews 7.6/10 Service
  • 9 reviews 7.4/10 WiFi
  • 386 reviews 5.3/10 Comfort
  • 339 reviews 7.3/10 Breakfast
  • 289 reviews 5.4/10 Cleanliness
  • 196 reviews 3.1/10 Amenities

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.