Mercure Paris La Defense Hotel

Mercure Paris La Defense Hotel 4 stars

Customer review rating (ALL Rating) 4.3/5 1,158 reviews

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Description

Hotel extras

  • Newly renovated rooms, urban and refined décor

  • Modern meeting rooms with natural daylight

  • Rooftop Bar on the 12th floor

  • WiFi, fiber-optic connection, electric shuttle bus-DÉFENSE station (Metro)

  • Fitness room & Hammam available for limited numbers

ALLSAFE approved hotel

Hotel location

Mercure Paris La Defense Hotel

30 rue Baudin
92400 COURBEVOIE
France

  • LA DEFENSE - BUS 275:  275 PLACE CHARRAS

  • LA DEFENSE - BUS 278:  278 PLACE CHARRAS

  • LA DEFENSE - METRO LIGNE 1:  M 1 LA DEFENSE

  • LA DEFENSE - RER A:  RER A LA DEFENSE

  • By plane

    PARIS ORLY At 30km / 19 miles

  • By plane

    PARIS ROISSY CDG At 30km / 19 miles

  • By train

    COURBEVOIE At 1km / 0 miles

  • By train

    LA GRANDE ARCHE DE LA DEFENSE At 1.5km / 0.94 miles

GPS:48.895167, 2.250352

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Our accommodation(s)

Our spacious bedrooms are a bubble of peace amid minerals and vegetation. Be tempted by our Privilege rooms with exclusive access to the executive lounge for breakfast or a break at any time of the day. We also have suites for added comfort.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  1,158 reviews

TripAdvisor Rating  4.0/5  61 reviews

Certificate of excellence 2022

Still waiting for my receipt !

Customer review rating 1.0/5

Pete H. Business - Confirmed reviews ALL

Check out really slow only two people working took over 35 minutes! Accommodation tired, rooms have not been renovated for years. I’m still awaiting a receipt to claim the cost from my employer - I would not stay here again.

Dear Petermr H., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris La Défense. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. The invoice of was sent the day of your departure by e-mail. I'm sorry you didn't receive it, we just send it back to you. Please let me know if you need more information at H1… We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Coline, Leader experience client.

Very quiet

Customer review rating 4.5/5

Jorge Business - Confirmed reviews ALL

A clean room, quiet and very good breakfast, and very close to La Défense

Dear Jorge S., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris La Défense. It is always a pleasure to receive positive feedback! Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Coline, Leader experience client.

Bad experience

Customer review rating 1.5/5

Manish V. Business - Confirmed reviews ALL

Hotel staff was not helpful , issues with the services like internet . Insufficient toiletries provided.

Dear Manish v., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris La Défense. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Coline, Leader experience client.

Good stay

Customer review rating 4.0/5

Anonymous Business - Confirmed reviews ALL

Nice one

Decent Stay

Customer review rating 4.0/5

Disha Business - Confirmed reviews ALL

The stay was good, clean space, basics requirements met, no frills no added value, breakfast was average especially if you are a vegetarian/vegan and despite providing tis info at the time of booking options remained limited The location is not the best in terms of the metro station which is a 15-20 min walk The deposit withdrawal at the check-in with lack of communication around it and explained on process of getting this credited back didn't exactly end the experience on a high note

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