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Close to La Défense and shops
Private indoor car park
Check-in from 15h00
Check out up to 11h00
Subject to availability
100% genuine reviews from our guestsFind out more
A bit disappointed
patriciaka2020 12/08/2020 TripAdvisor review
I've been used to great service at Adagio in general and specifically at Kleber, but not this time. I was unable to have a quiet/decent night of sleep 5 nights in a row - out of the 9 of my stay. Whereas the hotel was contacted every night regarding the noise from the upstairs room. The issue was only addressed the 6th night, following a detailed complain email. Having stayed there several times within the past 3 weeks (back every 2 to 3 days) to get some quiet time, when I live only a few minutes away from that hotel and being on top of that a silver ALL member, I would have expected more reactivity. Customer service is key in this time, especially with the given sanitary situation and people choosing specific hotels over others and their deals is because of an expectation of standard. ALL/Accor seems to be failing to understand this lately. When a member of ALL customer service France tells you she can't send you an email because her shift is ending and she has to leave or that 2 weeks later, after you follow up on the request, for that same representative to candidly and with nonchalance bring you back - as a solution - to the very first step you did 4 weeks prior, so literally not addressing your issue, you can only wonder why you spend your money in this group if your investment and loyalty is not valued? Anyhow, back to Kleber and its amenities - past the lack of reactivity this time regarding the noise and lack of sleep. - The rooms are nice with sunny balconies, which are always a definite plus for this hotel. The other Adagio in the area, except for Puteaux, do not have balconies. Furthermore, Puteaux's adagio's balconies are not sunny. - The COVID sanitary rules are followed. It is advised 2 people at a time in the elevator. Some people do not wear masks and would want to squeeze in with you. In my case, I just left them the elevator and waited for the next one. Hydroalcoholic gel is available at the entrance. It could be nice to have it on every floor too. - Breakfast is not worth it, at this time, if you're there for a long stay. For a weekend, why not? Otherwise, I would advise skipping it until healthier choices are suggested (adagio normally serves really nice scramble eggs with ham and bacon, fruits, freshly pressed orange juice). Right now, it is only sugary food (cake, brioche, packaged orange juice). For 15 euros, you have plenty of choices around the hotel - supermarkets, restaurants to cook yourself, be delivered or for takeaway
Well located - Superb Team
Martín Business - 05/03/2020 Confirmed reviews ALL
I really liked the room, but the staff here really made a big difference and I'll be staying again when I go to La Defense.
Bad stay & bad choice
A. Families - 09/02/2020 Confirmed reviews ALL
1. Appartment was not as expected from 4 star rating, it doesn’t reach 1 star. 2. Appartment was very tight, bad smell, not clean. 3. Linings were smelly and not clean
Constant noise emerging from neighboring rooms
Anonymous Families - 24/12/2019 Confirmed reviews ALL
All the nights we spent there we had a neighboring room organizing a party until 4am. And all the days we were hoping to recuperate, we had constant construction work and hammering. This was a truly horrible stay.
Anonymous Business - 20/10/2019 Confirmed reviews ALL
Staff were very pleasant, room was immediately available, nice and spacious. Good location.
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