Aparthotel Adagio La Defense Kleber 4 stars

Name: Aparthotel Adagio La Defense Kleber
Address: COURBEVOIE, 92400, FRANCE
Telephone: (+33)1/56372000
Rating: 3.8

Customer review rating 3.8/5 796 reviews

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+ 14 Services

Aparthotel Adagio La Defense Kleber

Apartment

Located in the La Défense district (Courbevoie) and just 13 minutes from the Champs-Elysées, the Adagio La Défense Kléber 4-star holiday residence has 88 comfortable apartments ranging from 2-person studios to 6-person, 3-room apartments with a terrace or balcony. A full range of shops and amenities are within close proximity of the Aparthotel and the La Défense business district is only an 8-minute walk away. A private covered car park is also available.

Hotel extras

Close to La Défense and shops
Spacious apartments
Private indoor car park
24-hour reception
Fiber-optic WIFI

Services in the hotel and nearby

Check-in from 15h00

Check out up to 11h00

Paying

Online check-in
- Online check-in: Your arrival will be carefully prepared by our team
- Fast check-out: Simply return your key
WIFI/Internet Access
- WIFI at the hotel
- WIFI in the communal areas
- WIFI in your room
Parking
- Private indoor parking (Paying)
- Public outdoor parking (Nearby)
- Well-lit parking (Paying)
Accessibility for people with reduced mobility
- Apartments for people with reduced mobility
- Wheelchair access
- Reduced mobility facilities
- Accessible bathroom
Pets allowedPaying
100% non-smoking hotel
Manual temperature control
Languages spoken at the hotel
- English
- Spanish
- French
Reception open 24 hours a day
Early check-in/Late check-outPaying
- EARLY CHECK-IN (Paying) Need access to your room from 10am on the day of arrival? Book this exclusive benefit now and make the most of your business or leisure stays in our Adagio ApartHotel.
- LATE CHECK-OUT (Paying) Want to keep your room until 4pm on the day of departure? Book this exclusive advantage now and make the most of your business or leisure stays in our Adagio ApartHotel.
LaundryPaying
- Dry cleaning / Ironing (Paying)
- Laundromat (Paying)

BreakfastPaying
Snack & beverage machinePaying

Copy/print service availablePaying

Hotel location

Aparthotel Adagio La Defense Kleber

73 avenue Gambetta
92400 courbevoie
france

Tel: +33156372000

Fax: (+33)1/56372020

Contact email :

Check-in from 15h00

Check out up to 11h00

BUS RATP : 275 PLACE CHARRAS
METRO : 1 La Defense

By plane
PARIS ORLY At 26.01km / 16.16 miles
By plane
ROISSY CDG At 35km / 21.75 miles
By train
MONTPARNASSE At 12km / 7.46 miles

GPS :48.894513, 2.249157

Studio for two people

Accessible room

Max. number of persons: 2
Area: From 26 m² / 280 sq ft
Views: Park view, Panorama view *
Most of the accommodation: Balcony *

* Subject to availability

Wireless internet in your room
Satellite/cable colour TV
Direct dial telephone

Studio

A bit disappointed

patriciaka2020 12/08/2020 TripAdvisor review

I've been used to great service at Adagio in general and specifically at Kleber, but not this time. I was unable to have a quiet/decent night of sleep 5 nights in a row - out of the 9 of my stay. Whereas the hotel was contacted every night regarding the noise from the upstairs room. The issue was only addressed the 6th night, following a detailed complain email. Having stayed there several times within the past 3 weeks (back every 2 to 3 days) to get some quiet time, when I live only a few minutes away from that hotel and being on top of that a silver ALL member, I would have expected more reactivity. Customer service is key in this time, especially with the given sanitary situation and people choosing specific hotels over others and their deals is because of an expectation of standard. ALL/Accor seems to be failing to understand this lately. When a member of ALL customer service France tells you she can't send you an email because her shift is ending and she has to leave or that 2 weeks later, after you follow up on the request, for that same representative to candidly and with nonchalance bring you back - as a solution - to the very first step you did 4 weeks prior, so literally not addressing your issue, you can only wonder why you spend your money in this group if your investment and loyalty is not valued? Anyhow, back to Kleber and its amenities - past the lack of reactivity this time regarding the noise and lack of sleep. - The rooms are nice with sunny balconies, which are always a definite plus for this hotel. The other Adagio in the area, except for Puteaux, do not have balconies. Furthermore, Puteaux's adagio's balconies are not sunny. - The COVID sanitary rules are followed. It is advised 2 people at a time in the elevator. Some people do not wear masks and would want to squeeze in with you. In my case, I just left them the elevator and waited for the next one. Hydroalcoholic gel is available at the entrance. It could be nice to have it on every floor too. - Breakfast is not worth it, at this time, if you're there for a long stay. For a weekend, why not? Otherwise, I would advise skipping it until healthier choices are suggested (adagio normally serves really nice scramble eggs with ham and bacon, fruits, freshly pressed orange juice). Right now, it is only sugary food (cake, brioche, packaged orange juice). For 15 euros, you have plenty of choices around the hotel - supermarkets, restaurants to cook yourself, be delivered or for takeaway

Well located - Superb Team

Martín Business - 05/03/2020 Confirmed reviews ALL

I really liked the room, but the staff here really made a big difference and I'll be staying again when I go to La Defense.

Dear D., Many thanks for your positive comments, they really are motivating for the whole team! We are very happy to see that you had a pleasant stay at the Adagio La Défense Kleber. We hope to have the great pleasure of welcoming you back soon. Sabrina - Chef de réception

Bad stay & bad choice

A. Families - 09/02/2020 Confirmed reviews ALL

1. Appartment was not as expected from 4 star rating, it doesn’t reach 1 star. 2. Appartment was very tight, bad smell, not clean. 3. Linings were smelly and not clean

Dear K., Thank you for taking the time to tell us about your experience at the Aparthotel Adagio La Défense Kléber. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Adagio, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sabrina - Chef de réception

Constant noise emerging from neighboring rooms

Anonymous Families - 24/12/2019 Confirmed reviews ALL

All the nights we spent there we had a neighboring room organizing a party until 4am. And all the days we were hoping to recuperate, we had constant construction work and hammering. This was a truly horrible stay.

Dear Guest, Please accept our sincere apologies as the quality of your stay fall far short your expectation.Unfortunately, we have no power concerning the activity of the neighbors. However, the ongoing renovation will end shortly and you will be able to have a lovely time in our hotel for your next stay. Regards, Henri Rabot - Directeur Adagio La Défense Kleber

Pleasant

Anonymous Business - 20/10/2019 Confirmed reviews ALL

Staff were very pleasant, room was immediately available, nice and spacious. Good location.

Dear TAI O., We very much appreciate your comments regarding your stay at the Aparthotel Adagio La Défense Kléber. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sabrina - Front Office Manager

Very Bad experience

Khaled H. Business - 08/10/2019 Confirmed reviews ALL

The worse hotel experience I have ever faced. I arrived to the hotel at 10:30 in the morning, they told me I ca not check in before 3:00 pm. So I went outside and came back at 2:30 pm, they kept me waiting until 4:30 pm. With no excuses, no coffee offered nothing. Very uneducated reception team. Will never do it again

Dear H., Thank you for your feedback following your recent stay with us. Indeed the check in time is after 3.00pm. I can assure you that these facts do not reflect the attitude and mind-set of our team – our priority is always the satisfaction of our guests. Netherless we hope you enjoy your apartments. We apologise and sincerely hope to be able to welcome you back in order to leave you with a more than favourable impression. Sabrina - Front Office Manager

Very spacious apartment with Kitchen!

Rui L. Families - 08/09/2019 Confirmed reviews ALL

It was good experience in general, just the lift would need improvement.

Dear R., Thank you for taking the time to share your very encouraging remarks with us. We are delighted to have had you as one of our guests and thank you for this nice comment. We hope to see you again very soon for another enjoyable stay. Sabrina - Front Office Manager

Emile N.

Emile N. Families - 23/08/2019 Confirmed reviews ALL

Simply a 2 stars aparthotel, not more

Good

Tomas Families - 21/08/2019 Confirmed reviews ALL

We stayed in hotel by 1 week and Breakfast was the same every day and for children choice was poor. Room was clean but with some smell.

Very good hotel

Ahmad E. Friends - 20/08/2019 Confirmed reviews ALL

The apart-hotel room was very good, the receptionist was very helpful

Dear E., Thank you for taking the time to give us feedback on your stay. We are delighted to read of your satisfaction. We will make sure we share your observations with the rest of our team. Hoping to see you again soon at one of our aparthotels. Sabrina - Front Office Manager

Poor standard

Agnar Families - 01/08/2019 Confirmed reviews ALL

I have stayed at number of Accor Hotels before. Even though I think they are generally overpriced the standard has been acceptable. This was not the case - the suspension for the shower head was lose. Poor beads, dirty hotel room,, Most of the furniture including the doors in the room falling apart e.g. I called the hotel in advanced and asked if I could arrive earlier - not possible to book me in the system. A long telephone call with out any acceptable results. BUT I had to pay full price........ This is the second time and I find my self increasing the usage of other hotel services as Radisson and AirB&B.

Dear Mr G., Thank you for taking the time to tell us about your stay at the Aparthotel Adagio La Défense Kléber. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Guest satisfaction is our priority and we take our guests feedback very seriously. This is why we have a full renovation of our apartments planned before the end of the year. Regarding the early check-in. The normal check-in time is 3PM but we do try our best to accommodate guests earlier depending on availability. We appreciate your sharing your concerns, and would like to apologize again for the inconvenience. It is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Laurent Dargon - Deputy Manager Adagio La Défense Kleber 73 Avenue Gambetta - 92400 COURBEVOIE T. +33 (0)1 56 37 20 00 F. +33 (0)1 56 37 20 20 E-mail: h6…

Plesant and accomodating, very helpful staff

Tim M. Families - 07/07/2019 Confirmed reviews ALL

good experience staying as all provision for a toddler were included and staff were very helpful and kind, would recommend

Very well located hotel in good part of Paris

David D. Families - 02/07/2019 Confirmed reviews ALL

We had a nice time. It was great to be able to walk easily to metro station at La Defense and have access to all of Paris. As always, I wish these apartment/hotels were a bit more generous with towels because we stayed 6 nights and had to reuse same bath towels (1 per person) if we did not want to do laundry.

Not a nice stay

Sk Families - 27/06/2019 Confirmed reviews ALL

We asked for and had confirmed early check in however upon arrival were told it was not possible. We were then told check was at 12. We left to have lunch and came back at 12:30. We were told the room was still not ready. When we finally got to the room it was poorly cleaned. Broken glass all over the carpet and patio. Gum stuck to the bathroom door, shower did not drain and the A/C did not work. We asked to speak to the manager and were told there was no managers available. Very poor experience. I expected a lot more. We paid a lot to stay here but were not happy. There is no concern for a guest’s issues. I’m very disappointed with the service we received.

Will not stay again.

J L. Families - 20/06/2019 Confirmed reviews ALL

ACs did not work in Rooms, rooms were dirty and smelly and my family got trapped in elevator for over 30 minutes.

Supportive staff

Ashutosh Families - 28/05/2019 Confirmed reviews ALL

Great

Normal

Mr K. Business - 25/05/2019 Confirmed reviews ALL

Nothing special actually

Horrible

martes111201 Family - 01/05/2019 TripAdvisor review

When you stay in Accor hotels you expect some minimum standards to be fulfilled. This place simply doesn't reach a minimum. Reception, corridors, and the room were EXTREMELY DIRTY. Only the old woman at the breakfast was professional. The rest of the staff we met seemed to be there on holiday...

Very good service

Ningappa Business - 21/04/2019 Confirmed reviews ALL

Very good

Moujan Families - 23/03/2019 Confirmed reviews ALL

The hotel rating is deceitful. Definitely not a 4 star. The hotel needs major upgrade and major cleaning. The front staff were very nice though.

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