ibis Paris La Défense Centre Hotel 3 stars

We booked a room with short notice as we had to change the hotel and we were really dissapointed. If only we would have read the reviews, we would have known that the window can’t be opened (thus there is no fresh air and it smells weird both in the room and bathroom), there is no fridge in the room (the lady at the reception refused to help us with the products we had) and the walls are painted in an old fashion way. Overall, we thinks it’s very costly for the services. Unfortunately, we didn’t book any breakfast. Another thing to mention is the deposit booked at the reception when checking-in, which is higher than the room rate, thus I now have part of the money blocked.

I often choose Ibis hotels and I chose this one for my staying in Paris. The hotel is in a very valuable position and is matching with usual and positive standards of cleanliness and service of the Ibis franchising. Personnel is friendly and very quick in performing the desk operations. The room was quiet, clean and comfortably warm.

Very Convenient due to the front desk Fast and efficient check-in and check-out process Very Positive Customer Experience due to the following: - quick and genuinely friendly service at the Bistro. Staff gave a nice good morning greeting and delivered my coffee and food order with speed and quality. - nice surprise with the free advent calendar waiting in the room - overall clean environment throughout the hotel (e.g. rooms, hallways, lobby, restaurant, etc.)

The room was ok for the price. The staff were very friendly and helpful. But there was a small issue; there was no soap or handwash in the bathroom, only shower gel. The bed sheets felt over-starched, they felt almost like paper with no softness to them. I stayed on the 9th floor and as such the window did not open and the air quality was not very good. Aside from these issues the room was fine.

Some dirty dishes on the breakfast, rest is ok

fine

This hotel is so disappointing . Its location is great for easy access to Paris but that's it. The hotel was truly the bare minimum and for 179 a night that is sad. No refrigerator, low water pressure, hardly any tv channels (none in English), NO SAFE, dated room, loud hotel staff, and incopitent reception. The lady even said I didn't have a room at first. Ibis needs to step it up!

It was normal business hotel. located in near from La Defense and subway station, easy to reach city and down town. But no personal safe in the room.

It was good despite of the fact that the room was small. It was bear the metro station and main monuments.

Boring room design. Not even a water boiler for making tea.

Very good impression starting from reception Good breakfast Nice rooms

I stayed 2 nights that week. After the first night I informed the reception that the temperature in the room was too hot and that it could not be lowered ( airco did not work). They told me that they would look into it and if need be change my room. They would also call me back prior the evening. None of this occured and the reception was not aware of any arrangements. A real disappointment as I have another very unpleasant night. ( I am using Accor weekly throughout the year but this was a poor experience)

Very friendly staff and team, both at front desk and restaurant, all along my stay. I enjoyed the new restaurant menu.

This was a last-minute trip to Paris to clear the head/mind and the stay at Ibis helped in this. Fast and easy check-in, friendly staff and in no time anywhere in Paris.

This was the second time I stayed at this hotel. During the summer I had no complains, the hotel is very well located, close to La Defence, the room is spacious the breakfast ok. However, during the autumn, my biggest complain was the cold in the room. I turned the thermostat to the maximum but still the room was very cold.