ibis Paris La Défense Esplanade 3 stars

Customer review rating (ALL Rating) 4.2/5 1,276 reviews

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ibis Paris La Défense Esplanade - Image 1
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4 Boulevard de Neuilly, Paris La Défense Cedex, 92081 PARIS LA DEFENSE, France

Description

Hotel extras

  • Cheap hotel in La Défense with all the necessary comforts

  • Bar and restaurant, Boutique Gourmande 24/7

  • Parking near the hotel - Public paying car park not managed by the hotel

  • Meeting room

  • Rooms with views of the Seine

Our accommodation(s)

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Hotel location

ibis Paris La Défense Esplanade

4 Boulevard de Neuilly, Paris La Défense Cedex
92081 PARIS LA DEFENSE
France

GPS:48.888012, 2.251559

Telephone
Fax +33 1 41 97 40 50

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
Near the property
  • Car park

ibis Restaurant

Visit our friendly restaurant in La Défense with delicious platters to share, tasty pizzas, vegetarian options and gourmet desserts. Ideal for a quick lunch or dinner before an event at La Défense Arena.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.2/5  1,276 reviews

Customer review rating 4.5/5

Peter B. Business - Confirmed reviews ALL

Basic room, served its purpose, very friendly personnel, near a metro station that lets you roam the entire city.

Dear Peter B., Thank you for your positive review. We are pleased to hear that our friendly staff and convenient location contributed to your enjoyable stay. We look forward to welcoming you back in the future. Have a nice day, Sincerely, Chloé Castagnon Quality Manager

Customer review rating 5.0/5

Jovana M. Business - Confirmed reviews ALL

Friendly staff. Check-in and check-out are handled very quickly.

Chère Jovana M., Nous vous remercions pour vos commentaires positifs concernant votre séjour. Nous sommes ravis que vous ayez apprécié la connectivité de notre hôtel ainsi que l'efficacité de notre équipe. Votre satisfaction est notre priorité. Bonne journée, Cordialement, Chloé Castagnon Chargée de qualité

Customer review rating 2.0/5

Andrey A. Business - Confirmed reviews ALL

The room is so tiny that even me alone had difficulties to pass near the bed. The shower equipment was broken. Water from the shower was going directly to the floor of bathroom and of entrance. There was no even a toilet brush... Disappointed. The breakfast is below average

Dear Andrey A., Thank you for your feedback. I sincerely apologize for the inconvenience you faced regarding the size of the room and the issues with the shower equipment. Our staff is available 24/7 to assist with any technical problems, and I regret that this was not addressed during your stay. Best regards, Chloé Castagnon Quality Manager

Customer review rating 5.0/5

Jacques P. Solo - Confirmed reviews ALL

Well located hotel close to the Saison Car Park. Nicely sized room with a lovely view to the river. Friendly staff.

Dear Jacques P., Thank you for your positive feedback regarding your recent stay. We are delighted to hear that you enjoyed our location, room size, and the friendliness of our staff. We look forward to welcoming you back on your next visit. Sincerely, Chloé Castagnon Quality Manager

Customer review rating 0.5/5

Olha B. Business - Confirmed reviews ALL

I recently stayed at the Ibis hotel in Paris La Défense for two nights, and unfortunately, it was one of the worst hotel experiences I’ve had. The main issue was with the shower—only scalding hot water came out, making it impossible to bathe. When I reported the problem to the staff, they casually acknowledged that they were already aware of it. This left me baffled and frustrated: why was I assigned a room 426 with a known defect? No effort was made to move me to another room or offer a real solution. For two nights, I had to put up with an unusable shower, which completely ruined my stay. The attitude of the staff was dismissive, and the lack of proactive customer care was shocking. When problems are known, they should be fixed before guests check in—not ignored. I cannot recommend this hotel to anyone. Poor maintenance and indifferent service made my visit stressful and uncomfortable. Save yourself the trouble and look elsewhere.

Dear Olha B., Thank you for sharing your feedback regarding your recent stay at the Ibis Paris La Défense. I sincerely regret the difficulties you encountered with the shower in your room and the lack of prompt assistance from our staff. Unfortunately, we were fully booked during this period, which limited our team's flexibility to change your room. Your experience does not reflect the standards we strive to uphold, and I assure you that your comments will be taken into consideration for future improvements. Sincerely, Chloé Castagnon Quality Manager

Other web-users rate our hotel

  • 452 reviews 9.4/10 Location
  • 714 reviews 4.8/10 Room
  • 824 reviews 8.9/10 Service
  • 9 reviews 8.3/10 WiFi
  • 334 reviews 3.8/10 Comfort
  • 250 reviews 6.6/10 Breakfast
  • 243 reviews 7.4/10 Cleanliness
  • 156 reviews 3.6/10 Value

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