Aparthotel Adagio Access Colombes La Defense 3 stars

Customer review rating (ALL Rating) 4.3/5 680 reviews

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2 rue Pierre Expert, 92700 Colombes, France

Description

ALLSAFE approved hotel

Hotel extras

  • Close to the La Défense district

  • Close to public transport

  • Fitness room featuring natural light

  • Private indoor parking

  • 24-hour reception

Our accommodation(s)

Hotel location

Aparthotel Adagio Access Colombes La Defense

2 rue Pierre Expert
92700 Colombes
France

GPS:48.914777, 2.227243

Telephone
Fax +33 1 46 52 67 81

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Wheelchair accessible hotel
  • Well-being
  • Wi-Fi
  • Breakfast

Breakfast

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  680 reviews

TripAdvisor Rating  4.0/5  94 reviews

Customer review rating 0.5/5

Anonymous Couples - Confirmed reviews ALL

The elevator was out of service for over 8 days and having to climb 10 floors twice a day with groceries isn’t a joke. The cleaning service was not up to the standard that is leaving the garbage bins in attended, not enough toilet papers, the towels were old, the internet was done for a day, and the room was never mopped adequately. Question: why do we have a duvet on the bed during summer days when the temperatures beyond 30 degree centigrade every day? We waited for a week to get additional pillows after multiple reminders. Additionally, the manager did not know how long we stayed in the facility. She did not proactively contacted the occupants to either apologize or find speedy solutions. What does she manage then? The hotel carpet was never vacuumed and dirty. Bottom line there is a serious adjustment. Thanks

Dear Guest Thank you for taking the time to tell us about your experience at the Aparthotel Adagio Access Colombes La Défense. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Adagio Access, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, L'Equipe de l'Adagio access Colombes Adagio Access Colombes La Défense

Dissatisfied

Customer review rating 0.5/5

Axel Solo - Confirmed reviews ALL

Elevator not working for approximately a week while being on the 8th floor. It was a nightmare!

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, The Adagio access Colombes Team Adagio Access Colombes La Défense

Customer review rating 3.0/5

Anonymous Couples - Confirmed reviews ALL

efforts on the cleanliness must be made

Dear Guest, Thank you for taking the time to tell us about your experience at the Aparthotel Adagio Access Colombes La Défense. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Adagio Access, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, L'Equipe de l'Adagio access Colombes Adagio Access Colombes La Défense

Terrible Service and Location

Customer review rating 1.0/5

Marcos Families - Confirmed reviews ALL

Other than Anderson, any other staff (including the manager) provided a terrible service. By my arrival the room was dirty, a lot of noisy from the street, unsafe neighborhood, lack of privacy inside the room

Dear MARCOS MENAH A., Thank you for taking the time to tell us about your experience at the Aparthotel Adagio Access Colombes La Défense. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Adagio Access, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, L'Equipe de l'Adagio access Colombes Adagio Access Colombes La Défense

Great front desk staff!

Customer review rating 3.5/5

Michelle N. Friends - Confirmed reviews ALL

The front desk staff were very helpful. The room was clean and a great value for the price. There were two downsides. No air conditioning and the way the curtains were configured it wasn’t possible for them to be fully out of the way so the window would be pushed toward closed and I’d wake up hot. Also, there was only one elevator and the cleaners would take up the entire elevator, not attempting to make space or to move aside for guests. There must be a solution to that bottleneck, starting with some hospitality training for the cleaners.

Dear MICHELLE N., We very much appreciate your comments regarding your stay at the Aparthotel Adagio Access Colombes La Défense. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, L'Equipe de l'Adagio access Colombes Adagio Access Colombes La Défense

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Other web-users rate our hotel

  • 209 reviews 7.3/10 Location
  • 399 reviews 6.7/10 Room
  • 367 reviews 8.4/10 Service
  • 12 reviews 4.4/10 WiFi
  • 178 reviews 6.7/10 Cleanliness
  • 92 reviews 3.1/10 Amenities
  • 65 reviews 7.1/10 Breakfast

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.