Mercure Selangor Selayang 4 stars

Customer review rating (ALL Rating) 4.4/5 126 reviews

Best price
guarantee
Mercure Selangor Selayang - Image 1
Mercure Selangor Selayang - Image 2
Mercure Selangor Selayang - Image 3
Mercure Selangor Selayang - Image 4
NO B G 12 DATARAN EMERALD, JALAN PS 11 PRIMA SELAYANG, BATU CAVES, 68100 SELANGOR, Malaysia

Description

Hotel extras

  • Within walking distance to the shopping centre, restaurants and Selayang Hospital.

  • Infinity pool with 180 degree view of city.

  • Free high speed WIFi and free web corner.

  • Meeting facilities that can host up to 200 guests.

  • Large ballroom that can host up to 600 guests for weddings or business meeting events.

Our accommodation(s)

Take advantage of our Flight + Hotel offers

Discover
Discover

Hotel location

Mercure Selangor Selayang

NO B G 12 DATARAN EMERALD, JALAN PS 11 PRIMA SELAYANG, BATU CAVES
68100 SELANGOR
Malaysia

GPS:3.243774, 101.651781

Telephone
Fax +60 3-6128 9998

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

MERAKI

Enjoy an interactive dining experience at Meraki Outlet. Our buffet features Asian and international cuisine for breakfast, lunch and dinner. Opens daily from 6.30am till 10.30pm.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  126 reviews

Customer review rating 5.0/5

Ellisabeth Z. Couples - Confirmed reviews ALL

We only stayed 2 nights but we had a most pleasant welcome. Staff was extremely nice and efficient.

Dear Mrs Ellisabeth, We very much appreciate your comments regarding your recent stay with us at the Mercure Selangor Selayang. We are delighted you had a pleasant stay and service from our Heartist. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Vengkates Rao. Cluster Assistant General Manager

Customer review rating 4.5/5

Amy P. C. V. Couples - Confirmed reviews ALL

Bed is comfortable, staffs are friendly and helpful

Dear Ms Amy, We very much appreciate your comments regarding your recent stay with us at the Mercure Selangor Selayang. We are delighted you had a good stay experience and it is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Vengkates Rao, Cluster Asst General Manager

Customer review rating 5.0/5

Khairul A. S. Business - Confirmed reviews ALL

Good houskeeper named Saha or something...he is kind

Dear Mr Khairul, We very much appreciate your comments regarding your recent stay with us at the Mercure Selangor Selayang. We are delighted that you had a good stay experience and service from our Heartist. It is always a pleasure to receive positive feedback and I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Vengkates Rao. Cluster Asst Gen Manager

Customer review rating 4.5/5

Ivan C. Families - Confirmed reviews ALL

It is an enjoyable stay. My family and I, wanted a short getaway, some play time with the hotel facility and enjoyed a nice dinner in the hotel as well. Everything is great, nice, yummy and we had fun.

Dear Mr Ivan, We very much appreciate your comments regarding your recent stay with us at the Mercure Selangor Selayang. We are delighted that you had a good stay and it is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Vengkates Rao, Cluster Asst Gen Manager

Customer review rating 3.5/5

W. H. W. H. Families - Confirmed reviews ALL

Elevator not well function. Suddenly the door open on the other side - store room i think. And your cleaner using the guest elevator to bring the rubbish bin? Busuk u know.

Dear Mr W. H., Thank you for taking the time to tell us about your experience at the Mercure Selangor Selayang. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Arief Mark, Room Division Manager

Other web-users rate our hotel

  • 146 reviews 8/10 Location
  • 330 reviews 7.1/10 Room
  • 260 reviews 8.6/10 Service
  • 7 reviews 7.6/10 WiFi
  • 201 reviews 6.1/10 Cleanliness
  • 173 reviews 7.6/10 Comfort
  • 68 reviews 8.8/10 Vibe
  • 66 reviews 5.5/10 Breakfast

Powered by Trustyou

Our other establishments nearby

All our hotels in Kuala Lumpur