Mercure Selangor Selayang 4 stars

Name: Mercure Selangor Selayang - ALL
Address: NO B G 12 DATARAN EMERALD, JALAN PS 11 PRIMA SELAYANG, BATU CAVES, SELANGOR, 68100, MY
Telephone: +60361289999
Rating: 4.4

Customer review rating (ALL Rating) 4.4/5 114 reviews

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NO B G 12 DATARAN EMERALD, JALAN PS 11 PRIMA SELAYANG, BATU CAVES, 68100 SELANGOR, Malaysia

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Mercure Selangor Selayang

Hotel for travellers looking for local and authentic experiences

Experience the balance of city convenience and nature-inspired escapes at Mercure Selangor Selayang. Located near Kuala Lumpur's northern gateway, the hotel welcomes travellers with contemporary comfort and locally inspired hospitality. Discover nearby cultural landmarks, lush rainforest attractions and local flavours while enjoying 120 stylish guestrooms, modern lifestyle facilities and versatile spaces designed for business, leisure and social gatherings.

Mercure Selangor Selayang presents a contemporary retreat at the doorstep of the iconic Batu Caves, where vibrant local culture, refined comfort and seamless access to Kuala Lumpur converge.

It is our pleasure to welcome you to Mercure Selangor Selayang. At Mercure Selangor Selayang, we strive to provide you with a room that is clean and comfortable, with friendly attentive service at a value-conscious price.

Rao Vengkates, Hotel Management

Hotel extras

Strategically located near Batu Caves, FRIM, Selayang Hospital, and 168 Park Mall.
Indoor Infinity pool overlooking the city skyline, designed for relaxation and leisure.
Complimentary high-speed WiFi available throughout the hotel for seamless connectivity.
Contemporary meeting and event spaces tailored for business and social occasions.
Elegant Grand Ballroom accommodating up to 600 guests for events, wedding and conferences.

Our accommodation(s)

Room

Superior Room with 1 Double Bed

3 pers. max
28 m² / 301 sq ft

Bedding 1 x Double bed(s)
Views: City View or Forest view
Accessible room

See availabilities

Room

Superior Room with 2 Single Beds

3 pers. max
28 m² / 301 sq ft

Bedding 2 x Single bed(s)
Views: City View or Forest view
Accessible room

See availabilities

Room

Superior Room with 1 Double Bed, Executive Floor

3 pers. max
28 m² / 301 sq ft

Bedding 1 x Double bed(s)
Views: City View or Forest view
Accessible room

See availabilities

Room

Superior Room with 2 Single Beds, Executive Floor

3 pers. max
28 m² / 301 sq ft

Bedding 2 x Single bed(s)
Views: City View or Forest view
Accessible room

See availabilities

Suite

Superior Suite with 1 Double Bed and sofa

3 pers. max
30 m² / 322 sq ft

Bedding 1 x Double bed(s) and 1 x Single sofa bed(s)
Views: City View or Forest view

See availabilities

Suite

Executive Suite with 1 queen-size bed and sofa

3 pers. max
50 m² / 538 sq ft

Bedding 1 x Double bed(s) and 1 x Single sofa bed(s)
Views: City View or Courtyard View
Accessible room

See availabilities

Room

Superior Room with 1 Double Bed

3 pers. max
28 m² / 301 sq ft

Bedding 1 x Double bed(s)
Views: City View or Forest view
Accessible room

See availabilities

Room

Superior Room with 2 Single Beds

3 pers. max
28 m² / 301 sq ft

Bedding 2 x Single bed(s)
Views: City View or Forest view
Accessible room

See availabilities

Room

Superior Room with 1 Double Bed, Executive Floor

3 pers. max
28 m² / 301 sq ft

Bedding 1 x Double bed(s)
Views: City View or Forest view
Accessible room

See availabilities

Room

Superior Room with 2 Single Beds, Executive Floor

3 pers. max
28 m² / 301 sq ft

Bedding 2 x Single bed(s)
Views: City View or Forest view
Accessible room

See availabilities

Suite

Executive Suite with 1 queen-size bed and sofa

3 pers. max
50 m² / 538 sq ft

Bedding 1 x Double bed(s) and 1 x Single sofa bed(s)
Views: City View or Courtyard View
Accessible room

See availabilities

Hotel location

Mercure Selangor Selayang

NO B G 12 DATARAN EMERALD, JALAN PS 11 PRIMA SELAYANG, BATU CAVES
68100 SELANGOR
Malaysia

GPS:3.243774, 101.651781

+60 3-6128 9999

+60 3-6128 9998

KL SENTRAL

Railway station

Access: 17.7 km / 11 mi 20 min drive

Shuttle

Additional charge

Shuttle on call

MULTI PURPOSE HALL

Sports centre

Access: 4 km / 2.49 mi 19 min walk / 9 min drive

Shuttle

Additional charge

Shuttle on call

BATU CAVES

Tourist attraction

Access: 5 km / 3.11 mi 7 min drive

Shuttle

Additional charge

Shuttle on call

FRIM

Botanical gardens

Access: 5 km / 3.11 mi 14 min drive

Shuttle

Additional charge

Shuttle on call

METROPOLITIAN PARK

Botanical gardens

Access: 7 km / 4.35 mi 50 min walk / 10 min drive

Shuttle

Additional charge

Shuttle on call

KELAB RAHMAN PUTRA

Golf course

Access: 19.5 km / 12.12 mi 26 min drive

Shuttle

Additional charge

Shuttle on call

EMERALD AVENUE

Shopping centre/mall

Access: 100 m / 0.06 mi 2 min walk

Shuttle

Additional charge

Shuttle on call

AEON

Shopping centre/mall

Access: 6 km / 3.73 mi 22 min drive

Shuttle

Additional charge

Shuttle on call

ONE UTAMA

Shopping centre/mall

Access: 19.5 km / 12.12 mi 24 min drive

Shuttle

Additional charge

Shuttle on call

Hotel services

Check-in from 02:00 PM - Check out up to 12:00 PM

On site

Swimming pool
Car park
Shuttle
Restaurant
Wheelchair accessible
Fitness center
Wi-Fi
Air conditioning
Breakfast
Bar
Meeting rooms
100% Non Smoking Property
Room service

MERAKI

Enjoy an interactive dining experience at Meraki Outlet. Our buffet features Asian and international cuisine for breakfast, lunch and dinner. Opens daily.

Meetings & Events

Number of Meeting Room: 5
Surface of the largest room: 731 m² / 7868 sq ft
Maximum seats capacity: 600
Maximum capacity for banquets: 600

Find out more

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5 114 reviews

Nur F. M. J. Business - 7/26/2026 Confirmed reviews ALL

Dear Ms Nur F., We very much appreciate your comments regarding your recent stay with us at the Mercure Selangor Selayang. It is always a pleasure to receive positive feedback and we are delighted that you had a good stay experience. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Vengkates Rao, Cluster Asst General Manager.

Andreas T. Families - 7/26/2026 Confirmed reviews ALL

Dear Mr Andreas, We very much appreciate your comments regarding your recent stay with us at the Mercure Selangor Selayang. It is always a pleasure to receive positive feedback and constructive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Vengkates Rao, Cluster Assistant General Manager.

Wei Y. K. Families - 7/16/2026 Confirmed reviews ALL

Dear Mrs K., We very much appreciate your comments regarding your recent stay with us at the Mercure Selangor Selayang. We are delighted that you had a good stay experience and it is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Vengkates Rao, Cluster Asst General Manager.

Cal V. C. Families - 7/15/2026 Confirmed reviews ALL

This is my first stay and experience with Mercure Selangor Selayang. The hotel is fairly new in Selayang and close approximate to the government hospital- Hospital Selayang (approx. 10-15 mins walk from the hotel). This was quite a last-minute booking stay due to some errands to run to and forth the Hospital. Checked in to the hotel at around 10pm with most of the service is closed (no room service after 10pm, convenient store at the hotel closed, etc.). As a Diamond member, I did not get complementary room upgrades nor welcome amenities in the room. The hotel lobby, corridors and rooms have a musky and dampness odour. The television and refrigerator in the room are broken (TV no channels despite switching to other mode etc., the refrigerator is hot not cold despite is switched on). As its only 1-night stay and its quite late, i could not be bothered to ring the front desk to get it sorted. The shower gels and shampoo have Elemental Herbalogy bottles, but the content is not what it is. It's some cheap body wash liquid and shampoo and its definitely not the Elemental Herbalogy amenities. This is quite disappointed as the Mercure hotels usually has genuine bathroom amenities. Breakfast has a quite limited selection but is adequate for a meal. Taste is perfect and good. Breakfast staffs are friendly and welcoming especially the Chef on the Tosai stand. I didn't managed to get her name but she is professional. authentic and friendly in providing her service. Overall, i would give a 4 or 5 star out of 10. There is plenty of room for improvements as i can see the location of this hotel is good for tourists and local to stay given its near to Batu Caves.

Dear Mr C., Please give us the opportunity to humbly apologize for the inconveniences and challenges that you have experienced during your stay with us. Your willingness to share your experience are highly appreciated. At Mercure Selangor Selayang, we are committed to provide our member's with the highest quality of services and facilities. We sincerely regret the short fall of our service in this instance. Your feedback is important to the success of our organization as we rely on you our guest to tell us, how we are doing and how we can better meet our valued member's satisfaction. Please note that these challenges was a true exception to our normal practices. Rest assured that we have acted appropriately to address the challenges that you have faced. All our efforts are concentrated in preventing future occurrences. Your willingness to share your experience with us is genuinely appreciated. We hope to be given the opportunity to better improve your future experience, as we would like to provide you with the level of service you expected from Mercure Selangor Selayang. Sincerely, Vengkates Rao. Cluster Asst General Manager.

Chih C. H. Families - 7/12/2026 Confirmed reviews ALL

我是由於雅高集團服務優雅細緻而選擇入住Mercure Selangor Selayang，從這裡前往黑風洞、FRIM及皇家山看銀葉猴都非常方便，步行不到200公尺就有Eco-shop及Ninso，在同一棟也有Kundang Laundry [24 Hours]，生活機能可以說是非常良好👍 我跟我的兩位孩子非常享受在Mercure Selangor Selayang的一週住宿，飯店的設施完備，有頂樓無邊際泳池、健身房、兒童室、全日服務餐廳及lounge，早餐每一天品項多變化，而且非常好吃，咖哩及現做餐點美味又營養，太推薦了👍 我特別感謝Mr. Arief，我的兒子腳底破皮時，我跟櫃檯借剪刀及Ok蹦簡單處理，但Mr. Arief特別前來關心，並且提供了藥膏讓我的兒子復原的更好！隔兩日再次遇見Mr. Arief時，也是細緻的關心我們，我衷心的感恩！另外由於我是遊客，櫃檯Ms.Najwa也是非常貼心的協助我們聯繫清真寺洽問導覽時段，由此可見，Mercure Selangor Selayang不只是旅館，更是旅人的貼心家園，照顧身心更使旅遊平安順暢❤️ I chose to stay at Mercure Selangor Selayang because of the Accor Group's reputation for elegant and meticulous service. From here, it is incredibly convenient to visit Batu Caves, FRIM, and Bukit Melawati to see the silvered leaf monkeys. Within a short walk of less than 200 meters, you can find Eco-shop and Ninso, and there is even a 24-hour laundry (Kundang Laundry [24 Hours]) in the exact same building. The convenience and local amenities here are top-notch! 👍 My two children and I absolutely loved our one-week stay at Mercure Selangor Selayang. The hotel has excellent facilities, including a rooftop infinity pool, a gym, a kids' room, an all-day dining restaurant, and a lounge. The breakfast variety changed every single day and was incredibly delicious—the curry and freshly prepared dishes were both tasty and nutritious. Highly recommended! 👍 I would like to extend a special thank you to Mr. Arief. When my son got a scrape on the bottom of his foot, I initially just asked the front desk for scissors and a Band-Aid for a quick fix. However, Mr. Arief personally came over to show his concern and even provided a healing ointment that helped my son recover much better! When we crossed paths again two days later, he genuinely cared enough to follow up on how we were doing. I am sincerely grateful for his kindness! Also, since I am a tourist, Ms. Najwa at the front desk was incredibly sweet and helpful in calling the mosque to double-check their guided tour hours for us. It is clear that Mercure Selangor Selayang is more than just a hotel; it is a true home away from home for travelers, looking after our well-being and making our journey smooth and safe. ❤️

Dear Ms Chih, We very much appreciate your comments regarding your recent stay experience with us at the Mercure Selangor Selayang. We are delighted that you had and excellent stay experience and service from our Heartist. It is always a pleasure to receive positive feedback from our valued member and guest. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to welcome you back again for another pleasant stay in future. Sincerely, Vengkates Rao, Cluster Asst General Manager.

Web-users rating

Other web-users rate our hotel

157 reviews 7.8/10 Location
330 reviews 7.1/10 Room
271 reviews 8.1/10 Service
9 reviews 6.8/10 WiFi
213 reviews 6.4/10 Cleanliness
79 reviews 6.4/10 Breakfast
23 reviews 8.9/10 Pool
11 reviews 9/10 Wellness Area

31 reviews 8.1/10 Location
65 reviews 6.9/10 Room
46 reviews 8.6/10 Service
43 reviews 6.4/10 Cleanliness
33 reviews 7.3/10 Comfort
11 reviews 7/10 Breakfast

21 reviews 7.9/10 Location
42 reviews 7.1/10 Room
32 reviews 8/10 Service
29 reviews 6.8/10 Cleanliness
6 reviews 6.5/10 Breakfast

13 reviews 7.9/10 Location
29 reviews 6.7/10 Room
14 reviews 7.7/10 Service
20 reviews 6.5/10 Cleanliness
17 reviews 6.7/10 Comfort

9 reviews 8/10 Location
20 reviews 7/10 Room
18 reviews 8.2/10 Service
12 reviews 6.7/10 Cleanliness
9 reviews 7.1/10 Comfort

Frequently asked questions

Where is the hotel located and how can I get there?

What types of rooms are available?

What services and amenities are available?

Mercure Selangor Selayang provides complimentary Wi-Fi, air conditioning, and satellite TV in all rooms. Our facilities include:

Private indoor parking and buffet breakfast for an additional fee
Wheelchair accessibility and an indoor infinity pool
Mercure Gym Room, Meraki restaurant, and Meraki Bar
Laundry services and shuttle for an additional fee
Meeting rooms, a business center, and a wedding venue

What dining options are available?

What are the check-in and check-out times?

At Mercure Selangor Selayang, check-in is available from 02:00 PM and check-out is until 12:00 PM. For more flexibility, many hotels offer the late check-out option, allowing you to enjoy your stay longer. Indeed, members of the ALL Accor loyalty program benefit from preferential conditions and late check-out. If you are not a member, you can also request a late check-out when booking online, upon arrival or directly at the front desk the day before or the day of departure. A late departure can sometimes be offered until 1-2 PM.

Are there any special offers or discounts available?

Yes, Mercure Selangor Selayang regularly offers special deals and discounts, mainly accessible through our ALL Accor loyalty program. By becoming a free member, you benefit from preferential rates year-round, often 5% to 10% off. You can also take advantage of exclusive offers sometimes up to 30% or 40% off stays for certain periods. To maximize your savings, check the Deals section on all.accor.com, sign up for newsletters to receive the best offers by email, be flexible with your dates and book directly via the website or the ALL Accor app, to enjoy the best guaranteed rates and earn loyalty points.