Mercure Selangor Selayang 4 stars

Name: Mercure Selangor Selayang - ALL
Address: NO B G 12 DATARAN EMERALD, JALAN PS 11 PRIMA SELAYANG, BATU CAVES, SELANGOR, 68100, MY
Telephone: +60361289999
Rating: 4.4

Customer review rating (ALL Rating) 4.4/5 109 reviews

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NO B G 12 DATARAN EMERALD, JALAN PS 11 PRIMA SELAYANG, BATU CAVES, 68100 SELANGOR, Malaysia

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Mercure Selangor Selayang

Hotel for travellers looking for local and authentic experiences

Experience the balance of city convenience and nature-inspired escapes at Mercure Selangor Selayang. Located near Kuala Lumpur's northern gateway, the hotel welcomes travellers with contemporary comfort and locally inspired hospitality. Discover nearby cultural landmarks, lush rainforest attractions and local flavours while enjoying 120 stylish guestrooms, modern lifestyle facilities and versatile spaces designed for business, leisure and social gatherings.

Mercure Selangor Selayang presents a contemporary retreat at the doorstep of the iconic Batu Caves, where vibrant local culture, refined comfort and seamless access to Kuala Lumpur converge.

It is our pleasure to welcome you to Mercure Selangor Selayang. At Mercure Selangor Selayang, we strive to provide you with a room that is clean and comfortable, with friendly attentive service at a value-conscious price.

Rao Vengkates, Hotel Management

Hotel extras

Strategically located near Batu Caves, FRIM, Selayang Hospital, and 168 Park Mall.
Indoor Infinity pool overlooking the city skyline, designed for relaxation and leisure.
Complimentary high-speed WiFi available throughout the hotel for seamless connectivity.
Contemporary meeting and event spaces tailored for business and social occasions.
Elegant Grand Ballroom accommodating up to 600 guests for events, wedding and conferences.

Our accommodation(s)

Room

Superior Room with 1 Double Bed

3 pers. max
28 m² / 301 sq ft

Bedding 1 x Double bed(s)
Views: City View or Forest view
Accessible room

See availabilities

Room

Superior Room with 2 Single Beds

3 pers. max
28 m² / 301 sq ft

Bedding 2 x Single bed(s)
Views: City View or Forest view
Accessible room

See availabilities

Room

Superior Room with 1 Double Bed, Executive Floor

3 pers. max
28 m² / 301 sq ft

Bedding 1 x Double bed(s)
Views: City View or Forest view
Accessible room

See availabilities

Room

Superior Room with 2 Single Beds, Executive Floor

3 pers. max
28 m² / 301 sq ft

Bedding 2 x Single bed(s)
Views: City View or Forest view
Accessible room

See availabilities

Suite

Superior Suite with 1 Double Bed and sofa

3 pers. max
30 m² / 322 sq ft

Bedding 1 x Double bed(s) and 1 x Single sofa bed(s)
Views: City View or Forest view

See availabilities

Suite

Executive Suite with 1 queen-size bed and sofa

3 pers. max
50 m² / 538 sq ft

Bedding 1 x Double bed(s) and 1 x Single sofa bed(s)
Views: City View or Courtyard View
Accessible room

See availabilities

Room

Superior Room with 1 Double Bed

3 pers. max
28 m² / 301 sq ft

Bedding 1 x Double bed(s)
Views: City View or Forest view
Accessible room

See availabilities

Room

Superior Room with 2 Single Beds

3 pers. max
28 m² / 301 sq ft

Bedding 2 x Single bed(s)
Views: City View or Forest view
Accessible room

See availabilities

Room

Superior Room with 1 Double Bed, Executive Floor

3 pers. max
28 m² / 301 sq ft

Bedding 1 x Double bed(s)
Views: City View or Forest view
Accessible room

See availabilities

Room

Superior Room with 2 Single Beds, Executive Floor

3 pers. max
28 m² / 301 sq ft

Bedding 2 x Single bed(s)
Views: City View or Forest view
Accessible room

See availabilities

Suite

Executive Suite with 1 queen-size bed and sofa

3 pers. max
50 m² / 538 sq ft

Bedding 1 x Double bed(s) and 1 x Single sofa bed(s)
Views: City View or Courtyard View
Accessible room

See availabilities

Hotel location

Mercure Selangor Selayang

NO B G 12 DATARAN EMERALD, JALAN PS 11 PRIMA SELAYANG, BATU CAVES
68100 SELANGOR
Malaysia

GPS:3.243774, 101.651781

+60 3-6128 9999

+60 3-6128 9998

KL SENTRAL

Railway station

Access: 17.7 km / 11 mi 20 min drive

Shuttle

Additional charge

Shuttle on call

MULTI PURPOSE HALL

Sports centre

Access: 4 km / 2.49 mi 19 min walk / 9 min drive

Shuttle

Additional charge

Shuttle on call

BATU CAVES

Tourist attraction

Access: 5 km / 3.11 mi 7 min drive

Shuttle

Additional charge

Shuttle on call

FRIM

Botanical gardens

Access: 5 km / 3.11 mi 14 min drive

Shuttle

Additional charge

Shuttle on call

METROPOLITIAN PARK

Botanical gardens

Access: 7 km / 4.35 mi 50 min walk / 10 min drive

Shuttle

Additional charge

Shuttle on call

KELAB RAHMAN PUTRA

Golf course

Access: 19.5 km / 12.12 mi 26 min drive

Shuttle

Additional charge

Shuttle on call

EMERALD AVENUE

Shopping centre/mall

Access: 100 m / 0.06 mi 2 min walk

Shuttle

Additional charge

Shuttle on call

AEON

Shopping centre/mall

Access: 6 km / 3.73 mi 22 min drive

Shuttle

Additional charge

Shuttle on call

ONE UTAMA

Shopping centre/mall

Access: 19.5 km / 12.12 mi 24 min drive

Shuttle

Additional charge

Shuttle on call

Hotel services

Check-in from 02:00 PM - Check out up to 12:00 PM

On site

Swimming pool
Car park
Shuttle
Restaurant
Wheelchair accessible
Fitness center
Wi-Fi
Air conditioning
Breakfast
Bar
Meeting rooms
100% Non Smoking Property
Room service

MERAKI

Enjoy an interactive dining experience at Meraki Outlet. Our buffet features Asian and international cuisine for breakfast, lunch and dinner. Opens daily.

MERAKI BAR

The bright and cheery Bar offers a delectable range of refreshments and light snacks.

Meetings & Events

Number of Meeting Room: 5
Surface of the largest room: 731 m² / 7868 sq ft
Maximum seats capacity: 600
Maximum capacity for banquets: 600

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Our guest reviews

100% genuine reviews from our guests

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ALL Rating 4.4/5 109 reviews

Zulaikha A. Solo - 8/2/2026 Confirmed reviews ALL

I had a comfortable stay overall. The room was clean, well-maintained, and very cozy, which made my stay enjoyable. However, one thing I would like to highlight is the room assignment. It would be great if families with young children could be assigned a little farther away from solo travelers or couples, especially since the soundproofing isn’t the best. I was frequently disturbed by children screaming early in the morning and banging on the walls at night. The noise could get quite loud, which made it difficult to fully relax. Other than that, I had a pleasant experience and would consider staying here again.

Dear Ms Zulaikha, We very much appreciate your comments regarding your recent stay with us at the Mercure Selangor Selayang. It is always a pleasure to receive positive and constructive feedbacks. We sincerely apologies on the noise pollution issues that you had. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services for our valued guest comfort. Thank you again for sharing your experience, and we hope to be given the opportunity to better improve your future experience. Sincerely, Vengkates Rao, Cluster Asst General Manager.

Nur F. M. J. Business - 7/26/2026 Confirmed reviews ALL

Dear Ms Nur F., We very much appreciate your comments regarding your recent stay with us at the Mercure Selangor Selayang. It is always a pleasure to receive positive feedback and we are delighted that you had a good stay experience. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Vengkates Rao, Cluster Asst General Manager.

Andreas T. Families - 7/26/2026 Confirmed reviews ALL

Dear Mr Andreas, We very much appreciate your comments regarding your recent stay with us at the Mercure Selangor Selayang. It is always a pleasure to receive positive feedback and constructive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Vengkates Rao, Cluster Assistant General Manager.

Wei Y. K. Families - 7/16/2026 Confirmed reviews ALL

Dear Mrs K., We very much appreciate your comments regarding your recent stay with us at the Mercure Selangor Selayang. We are delighted that you had a good stay experience and it is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Vengkates Rao, Cluster Asst General Manager.

Cal V. C. Families - 7/15/2026 Confirmed reviews ALL

This is my first stay and experience with Mercure Selangor Selayang. The hotel is fairly new in Selayang and close approximate to the government hospital- Hospital Selayang (approx. 10-15 mins walk from the hotel). This was quite a last-minute booking stay due to some errands to run to and forth the Hospital. Checked in to the hotel at around 10pm with most of the service is closed (no room service after 10pm, convenient store at the hotel closed, etc.). As a Diamond member, I did not get complementary room upgrades nor welcome amenities in the room. The hotel lobby, corridors and rooms have a musky and dampness odour. The television and refrigerator in the room are broken (TV no channels despite switching to other mode etc., the refrigerator is hot not cold despite is switched on). As its only 1-night stay and its quite late, i could not be bothered to ring the front desk to get it sorted. The shower gels and shampoo have Elemental Herbalogy bottles, but the content is not what it is. It's some cheap body wash liquid and shampoo and its definitely not the Elemental Herbalogy amenities. This is quite disappointed as the Mercure hotels usually has genuine bathroom amenities. Breakfast has a quite limited selection but is adequate for a meal. Taste is perfect and good. Breakfast staffs are friendly and welcoming especially the Chef on the Tosai stand. I didn't managed to get her name but she is professional. authentic and friendly in providing her service. Overall, i would give a 4 or 5 star out of 10. There is plenty of room for improvements as i can see the location of this hotel is good for tourists and local to stay given its near to Batu Caves.

Dear Mr C., Please give us the opportunity to humbly apologize for the inconveniences and challenges that you have experienced during your stay with us. Your willingness to share your experience are highly appreciated. At Mercure Selangor Selayang, we are committed to provide our member's with the highest quality of services and facilities. We sincerely regret the short fall of our service in this instance. Your feedback is important to the success of our organization as we rely on you our guest to tell us, how we are doing and how we can better meet our valued member's satisfaction. Please note that these challenges was a true exception to our normal practices. Rest assured that we have acted appropriately to address the challenges that you have faced. All our efforts are concentrated in preventing future occurrences. Your willingness to share your experience with us is genuinely appreciated. We hope to be given the opportunity to better improve your future experience, as we would like to provide you with the level of service you expected from Mercure Selangor Selayang. Sincerely, Vengkates Rao. Cluster Asst General Manager.

Web-users rating

Other web-users rate our hotel

158 reviews 8/10 Location
331 reviews 7.3/10 Room
269 reviews 8.1/10 Service
9 reviews 6.8/10 WiFi
216 reviews 6.6/10 Cleanliness
81 reviews 5.9/10 Food
80 reviews 6.2/10 Breakfast
24 reviews 8.9/10 Pool

32 reviews 8.3/10 Location
66 reviews 7.2/10 Room
47 reviews 8.7/10 Service
44 reviews 6.6/10 Cleanliness
11 reviews 6.8/10 Breakfast
6 reviews 8.6/10 Pool

21 reviews 8/10 Location
40 reviews 7.2/10 Room
31 reviews 8/10 Service
28 reviews 6.9/10 Cleanliness
6 reviews 6.3/10 Breakfast

13 reviews 8/10 Location
30 reviews 7/10 Room
14 reviews 7.8/10 Service
21 reviews 6.7/10 Cleanliness
17 reviews 7.1/10 Comfort

10 reviews 7.7/10 Location
21 reviews 7.3/10 Room
18 reviews 8.2/10 Service
14 reviews 7/10 Cleanliness
10 reviews 7.4/10 Comfort

Frequently asked questions

Where is the hotel located and how can I get there?

What types of rooms are available?

What services and amenities are available?

Mercure Selangor Selayang provides complimentary Wi-Fi, air conditioning, and satellite TV in all rooms. Our facilities include:

Private indoor parking and buffet breakfast for an additional fee
Wheelchair accessibility and an indoor infinity pool
Mercure Gym Room, Meraki restaurant, and Meraki Bar
Laundry services and shuttle for an additional fee
Meeting rooms, a business center, and a wedding venue

What dining options are available?

What are the check-in and check-out times?

At Mercure Selangor Selayang, check-in is available from 02:00 PM and check-out is until 12:00 PM. For more flexibility, many hotels offer the late check-out option, allowing you to enjoy your stay longer. Indeed, members of the ALL Accor loyalty program benefit from preferential conditions and late check-out. If you are not a member, you can also request a late check-out when booking online, upon arrival or directly at the front desk the day before or the day of departure. A late departure can sometimes be offered until 1-2 PM.

Are there any special offers or discounts available?

Yes, Mercure Selangor Selayang regularly offers special deals and discounts, mainly accessible through our ALL Accor loyalty program. By becoming a free member, you benefit from preferential rates year-round, often 5% to 10% off. You can also take advantage of exclusive offers sometimes up to 30% or 40% off stays for certain periods. To maximize your savings, check the Deals section on all.accor.com, sign up for newsletters to receive the best offers by email, be flexible with your dates and book directly via the website or the ALL Accor app, to enjoy the best guaranteed rates and earn loyalty points.