Mercure Selangor Selayang 4 stars

Customer review rating (ALL Rating) 4.3/5 221 reviews

Best price
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Mercure Selangor Selayang - Image 1
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NO B G 12 DATARAN EMERALD, JALAN PS 11 PRIMA SELAYANG, BATU CAVES, 68100 SELANGOR, Malaysia

Description

Hotel extras

  • Within walking distance to the shopping centre, restaurants and Selayang Hospital.

  • Infinity pool with 180 degree view of city.

  • Free high speed WIFi and free web corner.

  • Meeting facilities that can host up to 200 guests.

  • Large ballroom that can host up to 600 guests for weddings or business meeting events.

Our accommodation(s)

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Room 1

Hotel location

Mercure Selangor Selayang

NO B G 12 DATARAN EMERALD, JALAN PS 11 PRIMA SELAYANG, BATU CAVES
68100 SELANGOR
Malaysia

GPS:3.243774, 101.651781

Telephone
Fax +60 3-6128 9998

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

MERAKI

Enjoy an interactive dining experience at Meraki Outlet. Our buffet features Asian and international cuisine for breakfast, lunch and dinner. Opens daily from 6.30am till 10.30pm.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  221 reviews

TripAdvisor Rating  3.2/5  42 reviews

good stay

Customer review rating 5.0/5

Nizam Friends - Confirmed reviews ALL

Dear Mr Mohd Khairul, We very much appreciate your comments regarding your recent stay with us at the Mercure Selangor Selayang. We are delighter you had a pleasant stay and It is always a pleasure to receive positive feedback from our valued member. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and for being our loyal member. We to welcome you back again and hope your next visit will be as pleasant as the previous one. Sincerely, Vengkates Rao Cluster Hotel Manager

Good stay

Customer review rating 4.5/5

Vicky Couples - Confirmed reviews ALL

Dear Ms Vickneswari, We very much appreciate your comments regarding your recent stay with us at the Mercure Selangor Selayang. It is always a pleasure to receive positive feedback from our valued member. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. At the same time we take note on the breakfast experience and room experience you had commented. Please be rest assured that we will look into the matters with action. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Vengkates Rao, Cluster Hotel Manager

well located, all amnities was good

Customer review rating 4.5/5

Babihah Solo - Confirmed reviews ALL

Dear Ms Nabihah Asilah, We very much appreciate your comments regarding your recent stay with us at the Mercure Selangor Selayang. We are delighted that you had a good stay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. However we do apologies on the bidet issue you had during your stay. Please be rest assured we had looked into the matter and action will be taken accordingly. Thank you again for sharing your experience, and we hope to welcome you back again in the nearest future. Sincerely, Vengkates Rao, Cluster Hotel Manager

Pleasant stay

Customer review rating 4.5/5

Mages Families - Confirmed reviews ALL

Dear Ms Mageswari S., We very much appreciate your comments regarding your recent stay with us at the Mercure Selangor Selayang. We are delighted that you had a good stay. It is always a pleasure to receive positive feedback from our valued member. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and for being our loyal member. We hope your next visit will be as pleasant as the previous one. Sincerely, Vengkates Rao Cluster Hotel Manager

Customer review rating 3.0/5

Rar Families - Confirmed reviews ALL

Dear Mrs Radziah Abdul Rahman, We very much appreciate your comments regarding your recent stay with us at the Mercure Selangor Selayang. It is always a pleasure to receive feedback from our valued guest. Unfortunately the management of the parking is not under the hotel. We will highlight this matter to the building parking management for their further improvement. We do regret on the delay of the check in process. We are trying our level best to accommodate and entertain our guest needs and requirements during check in process. However it is beyond our anticipation should the guest make unplanned requirements which we need to attend during their check in which might have delayed other guest. Thank you again for sharing your experience, and we take note on the feedbacks for us to further improve our future guest experience. Apologies on the inconvenience you had and experienced. Sincerely, Arief Room Division Manager

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Other web-users rate our hotel

  • 153 reviews 7.6/10 Location
  • 345 reviews 7.4/10 Room
  • 238 reviews 7.8/10 Service
  • 6 reviews 6.6/10 WiFi
  • 190 reviews 6.9/10 Cleanliness
  • 180 reviews 7.4/10 Comfort
  • 73 reviews 4.9/10 Breakfast
  • 57 reviews 9.1/10 Vibe

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.