Mercure Selangor Selayang 4 stars

Customer review rating 4.1/5 605 reviews
Mercure Selangor Selayang
See on a map
+ 22 Services
Book this hotel

Room 1

Number of guests
Children's age

Best price guarantee

How it works?

ALL - Accor Live Limitless

Free: become a member

When making a booking at this hotel:

  • I earn Status & Rewards points

  • I can use my Rewards points

  • I benefit from advantages

  • I cannot take advantage of the Members' rate

Hotel extras

  • Within walking distance to the shopping centre, restaurants and Selayang Hospital.

  • Infinity pool with 180 degree view of city.

  • Free high speed WIFi and free web corner.

  • Meeting facilities that can host up to 200 guests.

  • Large ballroom that can host up to 600 guests for weddings or business meeting events.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Babysitting on requestPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Airport shuttlePaying
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Laundry
  • Porter
  • Concierge
Leisure and activities
  • Pool
  • Fitness centre
  • Babysitting on request
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 3 meeting room(s)
  • Conventions hotel
  • Self service business centre
  • Copy/print service available

Hotel location

Mercure Selangor Selayang

NO B G 12 DATARAN EMERALD
JALAN PS 11 PRIMA SELAYANG
BATU CAVES
68100
kuala lumpur
malaysia

Tel: +60361289999

Fax: (+60)361289998

Contact email

Check-in from 14h00

Check out up to 12h00

  • METROBUS :  KUALA LUMPUR JALAN IPOH

  • By plane

    KLIA At 76km / 47.22 miles - Shuttle paying

  • By plane

    SUBANG AIRPORT At 32km / 19.88 miles - Shuttle paying

  • By train

    KL SENTRAL At 17.7km / 11 miles

GPS :3.243774, 101.651781

Our accommodations

All rooms feature either a comfortable double bed or 2 single beds and offer practical amenities required for a pleasurable stay including high speed WIFI access. Comfortably accommodate up to 2 adults.

Accessible room

Superior Room with 1 Double Bed

  • Max. number of persons: 3
  • Area: From 28
  • Views: City side, Forest view *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)
Accessible room

Superior Room with 2 Single Beds

  • Max. number of persons: 3
  • Area: From 28
  • Views: Forest view, City side *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)
Accessible room

Superior Room with 1 Double Bed, Executive Floor

  • Max. number of persons: 3
  • Area: From 28
  • Views: Forest view, City side *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)
Accessible room

Superior Room with 2 Single Beds, Executive Floor

  • Max. number of persons: 3
  • Area: From 28
  • Views: Forest view, City side *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)
Accessible room

Superior Suite with 1 Double Bed and sofa

  • Max. number of persons: 3
  • Area: From 30
  • Views: Forest view, City side *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)
Accessible room

Executive Suite with 1 queen-size bed and sofa

  • Max. number of persons: 3
  • Area: From 50
  • Views: Forest view, City side *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Our restaurants and bars

MERAKI

Type of cuisine: International

Enjoy an interactive dining experience at Meraki Outlet. Our buffet features Asian and international cuisine for breakfast, lunch and dinner.

MERAKI BAR

Photo non contractuelle / Strictly non binding

The bright and cheery Bar offers a delectable range of refreshments and light snacks.

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 3

  • Maximum size: 100

  • Maximum capacity: 200 people

  • Maximum banquet capacity: 120 people

Find out more

Our guest reviews for
Mercure Selangor Selayang

100% genuine reviews from our guests

Find out more

ALL Rating 4.1/5

605 reviews

tripadvisor

TripAdvisor Rating 3.0/5

38 reviews

Convenient

Customer review rating 4.1/5

Karen Families - 17/03/2020 Confirmed reviews ALL

We had function at the restaurant silver spoon and didn’t want to drive back home to Cheras, we decided to have a staycation instead.

Good location

Customer review rating 4.1/5

Timi Friends - 17/03/2020 Confirmed reviews ALL

Kind and helpful stuff, decorative hotel, nice rooftop pool. We liked it.

Good location

Customer review rating 4.1/5

Andi Friends - 17/03/2020 Confirmed reviews ALL

The staff was very kind and helpfull, decorative hotel with a nice rooftop pool. We liked to be there.

Good and satisfied

Customer review rating 4.1/5

Hawari A. Business - 15/03/2020 Confirmed reviews ALL

All in good condition and well prepared plus friendly staffs

Good stay. Nice room

Customer review rating 4.1/5

Amirul Couples - 13/03/2020 Confirmed reviews ALL

The room is nice. Not so crowded. But can I know how long it takes to get back the deposit?

Dear Mr. Amirul Radzi, We very much appreciate your comments regarding your stay at the Mercure Selangor Selayang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Further regarding your inquiry for the authorization from your credit card as deposit for your stay, we had contacted our merchandise bank to have the amount release soonest possible. It will take up to 7- 14 days. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Daljit Gill General Manager

Nice

Customer review rating 4.1/5

Tasha Couples - 12/03/2020 Confirmed reviews ALL

Nice place to stay but should be more parking..

Dear Cik Nur Eezra Anis Tasha, We very much appreciate your comments regarding your stay at the Mercure Selangor Selayang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services and also parking as mentioned. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Daljit Gill General Manager

Need to improve the cleanliness in the room.

Customer review rating 4.1/5

Sara M. Families - 09/03/2020 Confirmed reviews ALL

I found yellow stains on my bed-sheets and few black stained on the carpet area.

Dear Encik Sara, Thank you for taking the time to tell us about your experience at the Mercure Selangor Selayang. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We will ensure our housekeeping team check the linen and mattress issue as highlighted and ensure the same issue will not be effecting other guest. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Daljit Gill General Manager

Good stay

Customer review rating 4.1/5

Umai Friends - 07/03/2020 Confirmed reviews ALL

Good stay

Dear Cik Siti U., We very much appreciate your comments regarding your stay at the Mercure Selangor Selayang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Daljit Gill General Manager

Nice getaway even for a day

Customer review rating 4.1/5

Nurul S. Solo - 07/03/2020 Confirmed reviews ALL

The staff there is really nice. I had a nice and smooth check-in experience. The room is really spacious. Perfect for a night getaway just to relax your mind after a hectic week of working. Bathroom is clean. All the amenities is in mannerly order. I really do enjoy my stay there. Definitely will come again.

Dear Cik Nurul S., We very much appreciate your comments regarding your stay at the Mercure Selangor Selayang. It is always a pleasure to receive positive feedback regarding our room and reception services. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Daljit Gill General Manager
Customer review rating 4.1/5

Hezlan A. Business - 06/03/2020 Confirmed reviews ALL

The room tempreture should be more cold.

Dear Encik Hezlan, We very much appreciate your comments regarding your stay at the Mercure Selangor Selayang. We will take note of your comments to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Daljit Gill General Manager

Good

Customer review rating 4.1/5

Hidayah Families - 01/03/2020 Confirmed reviews ALL

Very comfortable

Dear Cik Noorhidayah, We very much appreciate your comments regarding your stay at the Mercure Selangor Selayang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Daljit Gill General Manager

Good stay

Customer review rating 4.1/5

Zulkiflee B. Y. Friends - 01/03/2020 Confirmed reviews ALL

Everthing was good..except no space to hang clothes inside toilet and bathroom.

Dear Encik Zulkiflee, We very much appreciate your comments regarding your stay at the Mercure Selangor Selayang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We will also look into the improvement need for the bathroom hanger as mentioned. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Daljit Gill General Manager

A surprisingly nice hotel at KL outskirts

Customer review rating 4.1/5

Mohamad Business - 01/03/2020 Confirmed reviews ALL

My stay was only for a night. I checked in almost midnight and it was smooth without any hitches. The room is well appointed and spacious. The only cons I have encountered only the corridor is a bit stuffy and the provided shower gel is a bit basic. All in all, I had wonderful sleep on the super fluffy bed.

Dear Mr. Mohamad Azmi, We very much appreciate your comments regarding your stay at the Mercure Selangor Selayang. It is always a pleasure to receive positive feedback regarding our bed. At the same time, we will look into the improvement need for corridor cleaning and also our room amenities as highlighted. We hope your next visit will be as pleasant as the previous one. Sincerely, Daljit Gill General Manager

Please stay

Customer review rating 4.1/5

Awizul Couples - 27/02/2020 Confirmed reviews ALL

It was a pleasant & memorable stay at Mercure Selayang. Staff were very attentive & welcoming. Bed was really comfy!

Dear Encik Awi, We very much appreciate your comments regarding your stay at the Mercure Selangor Selayang. It is always a pleasure to receive positive feedback regarding service of our staff and comfort of our room. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Daljit Gill General Manager

Good stay

Customer review rating 4.1/5

Nor F. B. C. A. Couples - 26/02/2020 Confirmed reviews ALL

Everything is good and i was really satisfied with the room.

Dear Cik Nor Fadhilah, We very much appreciate your comments regarding your stay at the Mercure Selangor Selayang. It is always a pleasure to receive positive feedback for your overall stay and our room. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Daljit Gill General Manager

Good location

Customer review rating 4.1/5

Anonymous Business - 26/02/2020 Confirmed reviews ALL

Cleanliness was outstanding and most comfortable

Dear Encik Aznor Fadly, We very much appreciate your comments regarding your stay at the Mercure Selangor Selayang. It is always a pleasure to receive positive feedback regarding our room cleanliness. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Daljit Gill General Manager

Well located

Customer review rating 4.1/5

Gabriel Couples - 25/02/2020 Confirmed reviews ALL

Very basic comfort. Cozy ambience room. Comfortable bed. Big mirror. Contemporary design. Free parking. Breakfast not bad but too intermediate choice. But i dislike Hot shower too hot difficult to adjust a cold shower. Wardrobe too far from bathroom serve no purpose. Pendant knock my head always. Exhaust is noisy. No hook in the wc. Prefer luggage closer with Bathroom. Breakfast can be more variety perhaps? Thanks

Dear Mr. C., We very much appreciate your comments regarding your stay at the Mercure Selangor Selayang. It is always a pleasure to receive positive feedback regarding our room and food. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Daljit Gill General Manager

Mercure Selangor Selayang

Customer review rating 4.1/5

Nur K. B. A. Couples - 25/02/2020 Confirmed reviews ALL

The atmosphere is very quiet and fulfill my tastes

Dear Encik K., We very much appreciate your comments regarding your stay at the Mercure Selangor Selayang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Daljit Gill General Manager

Well located, good stay, will stay again in the near future

Customer review rating 4.1/5

T. J. K. Solo - 23/02/2020 Confirmed reviews ALL

I enjoyed the atmosphere when I stepped in the hall, and it was above my expectation when I entered my room, nice decoration, and we'll furnished room.

Dear Mr. T., We very much appreciate your comments regarding your stay at the Mercure Selangor Selayang. It is always a pleasure to receive positive feedback regarding our room and services. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Daljit Gill General Manager

Comfortable

Customer review rating 4.1/5

Anonymous Business - 22/02/2020 Confirmed reviews ALL

Smooth check in, rooms clean

Dear Mr. C., We very much appreciate your comments regarding your stay at the Mercure Selangor Selayang. It is always a pleasure to receive positive feedback regarding our reception services and cleanliness of room. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Daljit Gill General Manager
Our most recent 20 reviews

In partnership with TripAdvisor

Our other hotels nearby

All our hotels in kuala lumpur