Mercure Selangor Selayang 4 stars

Customer review rating (ALL Rating) 4.3/5 262 reviews

Best price
guarantee
Mercure Selangor Selayang - Image 1
Mercure Selangor Selayang - Image 2
Mercure Selangor Selayang - Image 3
Mercure Selangor Selayang - Image 4
NO B G 12 DATARAN EMERALD, JALAN PS 11 PRIMA SELAYANG, BATU CAVES, 68100 SELANGOR, Malaysia

Description

Hotel extras

  • Within walking distance to the shopping centre, restaurants and Selayang Hospital.

  • Infinity pool with 180 degree view of city.

  • Free high speed WIFi and free web corner.

  • Meeting facilities that can host up to 200 guests.

  • Large ballroom that can host up to 600 guests for weddings or business meeting events.

Our accommodation(s)

Book this hotel
Room 1

Hotel location

Mercure Selangor Selayang

NO B G 12 DATARAN EMERALD, JALAN PS 11 PRIMA SELAYANG, BATU CAVES
68100 SELANGOR
Malaysia

GPS:3.243774, 101.651781

Telephone
Fax +60 3-6128 9998

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

MERAKI

Enjoy an interactive dining experience at Meraki Outlet. Our buffet features Asian and international cuisine for breakfast, lunch and dinner. Opens daily from 6.30am till 10.30pm.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  262 reviews

TripAdvisor Rating  3.2/5  42 reviews

Customer review rating 3.0/5

Rar Families - Confirmed reviews ALL

Dear Mrs Radziah Abdul Rahman, We very much appreciate your comments regarding your recent stay with us at the Mercure Selangor Selayang. It is always a pleasure to receive feedback from our valued guest. Unfortunately the management of the parking is not under the hotel. We will highlight this matter to the building parking management for their further improvement. We do regret on the delay of the check in process. We are trying our level best to accommodate and entertain our guest needs and requirements during check in process. However it is beyond our anticipation should the guest make unplanned requirements which we need to attend during their check in which might have delayed other guest. Thank you again for sharing your experience, and we take note on the feedbacks for us to further improve our future guest experience. Apologies on the inconvenience you had and experienced. Sincerely, Arief Room Division Manager

Ok

Customer review rating 3.0/5

Hanna Couples - Confirmed reviews ALL

Dear Ms Nor Hanna, Thank you for taking the time to tell us about your experience at the Mercure Selangor Selayang. I am sorry that you had experience the incomplete and defect room amenities and equipment; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please be rest assured that we had take the appropriate measures to address the problem to prevent future occurrence. We appreciate you sharing your concerns, and we look forward to be given the opportunity to better improve your future experience at Mercure Selangor Selayang. Sincerely, Vengkates Rao Cluster Hotel Manager

Decent hotel for short stay

Customer review rating 4.5/5

W. K. H. Business - Confirmed reviews ALL

Dear Mr W., We very much appreciate your comments regarding your recent stay with us at the Mercure Selangor Selayang. We sincerely apologies on the unwanted breakfast experience. At Mercure Selangor Selayang, we are committed to provide our guests with the highest quality of services and facilities. We sincerely regret the short fall of our service in this instance. Your feedback is important to the success of our organization as we rely on you our guest to tell us, how we are doing and how we can better meet your needs. Thank you again for sharing your experience, and we hope to be given the opportunity to better improve your future experience. Sincerely, Vengkates Rao Cluster Hotel Manager

Good stay

Customer review rating 5.0/5

Anonymous Business - Confirmed reviews ALL

Dear Mr Nazri M., We very much appreciate your comments regarding your recent stay with us at the Mercure Selangor Selayang. We are delighted we had and excellent stay experience and it is always a pleasure to receive positive feedback from our loyal member. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and for being our loyal member. We hope to welcome you back again and your next visit will be as pleasant as the previous one. Sincerely, Vengkates Rao Hotel Manager

Clean Room and friendly staf

Customer review rating 5.0/5

Siti A. S. Families - Confirmed reviews ALL

Dear Ms Siti A., We very much appreciate your comments regarding your recent stay with us at the Mercure Selangor Selayang. We are delighted that you had a pleasant stay. It is always a pleasure to receive positive feedback and I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to welcome you back again. Sincerely, Vengkates Rao Hotel Manager

In partnership with TripAdvisor

Other web-users rate our hotel

  • 152 reviews 7.7/10 Location
  • 351 reviews 7.3/10 Room
  • 237 reviews 7.6/10 Service
  • 196 reviews 6.4/10 Cleanliness
  • 182 reviews 7.4/10 Comfort
  • 75 reviews 4.7/10 Breakfast
  • 56 reviews 8.5/10 Vibe
  • 9 reviews 8.3/10 Wellness Area

Powered by Trustyou

Accor Live Limitless

Free: become a member

When making a booking at this hotel:

  • I earn Status & Rewards points

  • I can use my Rewards points

  • I benefit from advantages

  • I can take advantage of the Members' rate

Our other establishments nearby

All our hotels in Selangor

Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.